H3C MSR3610-X1 User manual

H3C MSR3610-X1
Gigabit Ethernet Integrated Service Gateway
Installation Guide
New H3C Technologies Co., Ltd.
http://www.h3c.com
Document version: 6W100-20190108

Copyright © 2019, New H3C Technologies Co., Ltd. and its licensors
All rights reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior written
consent of New H3C Technologies Co., Ltd.
Trademarks
Except for the trademarks of New H3C Technologies Co., Ltd., any trademarks that may be mentioned in this
document are the property of their respective owners.
Notice
The information in this document is subject to change without notice. All contents in this document, including
statements, information, and recommendations, are believed to be accurate, but they are presented without
warranty of any kind, express or implied. H3C shall not be liable for technical or editorial errors or omissions
contained herein.
Environmental protection
This product has been designed to comply with the environmental protection requirements. The storage, use,
and disposal of this product must meet the applicable national laws and regulations.

Preface
The H3C MSR3610-X1 Gigabit Ethernet Integrated Service Gateway Installation Guide includes
seven chapters, which describe the preparing for installation, installing the router, replacement
procedure, troubleshooting, chassis views and technical specifications, LEDs, and slot arrangement.
This preface includes the following topics about the documentation:
•Audience.
•Conventions.
•Documentation feedback.
Audience
This documentation is intended for:
•Network planners.
•Field technical support and servicing engineers.
•Network administrators working with the routers.
Conventions
The following information describes the conventions used in the documentation.
Command conventions
Convention Description
Boldface Bold text represents commands and keywords that you enter literally as shown.
Italic Italic text represents arguments that you replace with actual values.
[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.
{ x | y | ... }
Braces enclose a set of required syntax choices separated by vertical bars, from which
you select one.
[ x | y | ... ]
Square brackets enclose a set of optional syntax choices separated by vertical bars,
from which you select one or none.
{ x | y | ... } *
Asterisk marked braces enclose a set of required syntax choices separated by vertical
bars, from which you select a minimum of one.
[ x | y | ... ] *
Asterisk marked square brackets enclose optional syntax choices separated by vertical
bars, from which you select one choice, multiple choices, or none.
&<1-n> The argument or keyword and argument combination before the ampersand (&) sign
can be entered 1 to n times.
# A line that starts with a pound (#) sign is comments.
GUI conventions
Convention Description
Boldface Window names, button names, field names, and menu items are in Boldface. For
example, the New User window opens; click OK.

Convention Description
> Multi-level menus are separated by angle brackets. For example, File > Create >
Folder.
Symbols
Convention Description
WARNING! An alert that calls attention to important information that if not understood or followed
can result in personal injury.
CAUTION: An alert that calls attention to important information that if not understood or followed
can result in data loss, data corruption, or damage to hardware or software.
IMPORTANT: An alert that calls attention to essential information.
NOTE: An alert that contains additional or supplementary information.
TIP: An alert that provides helpful information.
Network topology icons
Convention Description
Represents a generic network device, such as a router, switch, or firewall.
Represents a routing-capable device, such as a router or Layer 3 switch.
Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that
supports Layer 2 forwarding and other Layer 2 features.
Represents an access controller, a unified wired-WLAN module, or the access
controller engine on a unified wired-WLAN switch.
Represents an access point.
Represents a wireless terminator unit.
Represents a wireless terminator.
Represents a mesh access point.
Represents omnidirectional signals.
Represents directional signals.
Represents a security product, such as a firewall, UTM, multiservice security
gateway, or load balancing device.
Represents a security module, such as a firewall, load balancing, NetStream, SSL
VPN, IPS, or ACG module.
T
T
T
T
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Examples provided in this document
Examples in this document might use devices that differ from your device in hardware model,
configuration, or software version. It is normal that the port numbers, sample output, screenshots,
and other information in the examples differ from what you have on your device.
Documentation feedback
You can e-mail your comments about product documentation to [e-mail].
We appreciate your comments.

i
Contents
Preparing for installation ····································································1
Safety recommendations ·············································································································1
Safety symbols ···················································································································1
General safety recommendations ···························································································1
Electricity safety ··················································································································1
Examining the installation site·······································································································1
Temperature and humidity·····································································································2
Cleanliness ························································································································2
Cooling system ···················································································································2
ESD prevention···················································································································3
EMI ··································································································································3
Lightning protection ·············································································································4
Rack requirements ··············································································································4
Installation tools and accessories····························································································4
Pre-installation checklist ··············································································································5
Installing the device ··········································································7
Installation prerequisites ··············································································································7
Installation flowchart ···················································································································7
Mounting the device on a workbench ·····························································································9
Installing the device in a rack······································································································ 10
Device dimensions and rack requirements ·············································································· 10
Installing the device in a rack ······························································································· 10
Grounding the device ········································································································· 13
Grounding the device through the grounding terminal on the rack ················································ 13
Grounding the device with a grounding strip ············································································ 14
Grounding the device by burying a grounding conductor in the earth ground ·································· 15
Installing interface modules ········································································································ 15
Installing a SIC ················································································································· 15
Installing a hard disk················································································································· 16
Installing a micro SD card ·········································································································· 17
Connecting interface cables ······································································································· 17
Connecting an Ethernet cable to a copper port ········································································ 17
Connecting an optical fiber to a fiber port················································································ 18
Connecting the console cable and setting terminal parameters ·························································· 19
Connecting the console cable ······························································································ 19
Setting configuration terminal parameters ··············································································· 19
Connecting the AC power cord ··································································································· 20
Connecting the DC power cord ··································································································· 20
Verifying the installation············································································································· 21
Starting the device ··················································································································· 21
Replacement procedure ··································································23
Replacing a SIC ······················································································································ 23
Replacing a hard disk ··············································································································· 24
Replacing a micro SD card········································································································· 25
Replacing a transceiver module ·································································································· 25
Troubleshooting ·············································································27
Power supply failure ················································································································· 27
Symptom ························································································································· 27
Solution··························································································································· 27
Fan tray failure ························································································································ 27
Symptom ························································································································· 27
Solution··························································································································· 27
No display on the configuration terminal························································································ 28
Symptom ························································································································· 28

ii
Solution··························································································································· 28
Garbled display on the configuration terminal················································································· 28
Symptom ························································································································· 28
Solution··························································································································· 28
No response from the serial console port ······················································································ 28
Symptom ························································································································· 28
Solution··························································································································· 29
Interface module failure ············································································································· 29
Symptom ························································································································· 29
Solution··························································································································· 29
Appendix A Chassis views and technical specifications ··························30
Chassis views ························································································································· 30
MSR3610-X1···················································································································· 30
MSR3610-X1-DP ·············································································································· 31
MSR3610-X1-DC ·············································································································· 31
MSR3610-X1-DP-DC ········································································································· 32
Technical specifications············································································································· 33
Appendix B LEDs ··········································································· 34
MSR3610-X1···················································································································· 34
MSR3610-X1-DP ·············································································································· 34
MSR3610-X1-DC ·············································································································· 35
MSR3610-X1-DP-DC ········································································································· 35
LED description ······················································································································· 35
Appendix C Slot arrangement and interface numbering ·························· 37

1
Preparing for installation
The H3C MSR3610 router series includes the models in Table 1.
Table 1 H3C MSR3610 router series models
Model (on the front panel) Product code
H3C MSR3610 Series RT-MSR3610-X1
H3C MSR3610 Series RT-MSR3610-X1-DP
H3C MSR3610 Series RT-MSR3610-X1-DC
H3C MSR3610 Series RT-MSR3610-X1-DP-DC
Safety recommendations
Safety symbols
When reading this document, note the following symbols:
WARNING means an alert that calls attention to important information that if not understood or
followed can result in personal injury.
CAUTION means an alert that calls attention to important information that if not understood or
followed can result in data loss, data corruption, or damage to hardware or software.
General safety recommendations
•Keep the chassis and installation tools away from walk areas.
•Make sure the installation site is dry and flat and anti-slip measures are in place.
•Remove all the external cables (including power cords) before moving the chassis.
Electricity safety
•Locate the emergency power-off switch before installation. Shut the power off at once in case
accident occurs. Disconnect the power cord of the device if necessary.
•Make sure the device is reliably grounded.
•Do not open or close the chassis cover when the device is powered on.
•Correctly connect the interface cables for the device.
•Use an uninterrupted power supply (UPS).
•Do not work alone when the device has power.
•Always make sure the power has been disconnected during the installation and replacement
procedures.
Examining the installation site
The device can only be used indoors. For the device to operate correctly and have a prolonged
service time, the installation site must meet the following requirements.

2
Temperature and humidity
Make sure the temperature and humidity in the equipment room meet the requirements described
in Table 2.
•Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical
property change of materials, and metal corrosion.
•Lasting low relative humidity can cause washer contraction and ESD and cause problems
including loose mounting screws and circuit failure.
•High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the device.
Table 2 Temperature and humidity requirements for the equipment room
Temperature Humidity
•With a hard disk:
5°C to 40°C (41°F to 104°F)
•Without a hard disk:
0°C to 45°C (32°F to 113°F)
5% to 95% (noncondensing)
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.
Table 3 Dust concentration limit in the equipment room
Substance Concentration limit (particles/m3)
Dust particles
≤3 x 104
(No visible dust on desk in three days)
NOTE:
Dust particle diameter ≥5 µm
The equipment room must also meet limits on salts, acids, and sulfides to eliminate corrosion and
premature aging of components, as shown in Table 4.
Table 4 Harmful gas limits in the equipment room
Gas Max. (mg/m3)
SO20.2
H2S 0.006
NH30.05
Cl20.01
Cooling system
The device uses left to right airflow for heat dissipation.

3
Figure 1 Airflow through the device
To ensure good ventilation, follow these guidelines:
•The air inlet and outlet vents are not blocked, and a minimum of 10 cm (3.94 in) of clearance is
reserved around the chassis.
•The installation site has a good cooling system.
ESD prevention
CAUTION:
Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range
of 1 to 10 megohm (Mohm) between human body and the ground.
To prevent electrostatic discharge (ESD), follow these guidelines:
•Make sure the device and the floor are reliably grounded.
•Take dust-proof measures for the equipment room.
•Maintain the humidity and temperature in the equipment room at the acceptable range.
•Always wear an ESD wrist strap and ESD garment when touching a circuit board or transceiver
module.
•Place the removed interface module on an antistatic workbench, with the PCB upward, or put it
into an antistatic bag.
•Touch only the edges, instead of electronic components when you observe or move an
interface module.
No ESD wrist strap is provided with the device. Prepare an ESD wrist strap yourself.
To attach an ESD wrist strap:
1. Wear the wrist strap on your wrist.
2. Lock the wrist strap tight around your wrist to keep good contact with the skin.
3. Attach the alligator clip of the strap to the grounding screw on the device.
EMI
All electromagnetic interference (EMI) sources, from outside or inside of the device and application
system, adversely affect the device in the following ways:
•A conduction pattern of capacitance coupling.
•Inductance coupling.

4
•Electromagnetic wave radiation.
•Common impedance (including the grounding system) coupling.
To prevent EMI, use the following guidelines:
•Take effective measures to filter interference from the power grid.
•Keep the device far away from radio transmitting stations, radar stations, and high-frequency
devices.
•Use electromagnetic shielding, for example, shielded interface cables, when necessary.
•To prevent signal ports from getting damaged by overvoltage or overcurrent caused by lightning
strikes, route interface cables only indoors.
Lightning protection
To enhance lightning protection for the device, follow these guidelines:
•Make sure the device is reliably grounded.
•Make sure the AC power outlet is reliably grounded.
•Install a lightning protector at the power input end.
•Install a lighting protector at the input end of signal cables routed from outdoors, for example,
E1/T1 cable.
Rack requirements
To mount the device in a rack, make sure the rack meets the following requirements:
•The rack has a good cooling system.
•The rack is sturdy enough to support the device and its accessories.
•The rack has sufficient space to accommodate the device. After you install the device in the
rack, there is enough clearance at two sides of the device for heat dissipation.
•A minimum of 0.8 m (2.62 ft) of clearance is reserved between the rack and walls or other
devices for heat dissipation and maintenance.
•The headroom in the equipment room is not less than 3 m (9.84 ft).
Installation tools and accessories
Figure 2 Installation tools

5
Figure 3 Installation accessories
Pre-installation checklist
Table 5 Pre-installation checklist
Item Requirements Result
Installation site
Ventilation
•A minimum clearance of 10 cm (3.9 in) is
reserved around the air inlet and outlet vents.
•The installation site has a good ventilation
system.
Temperature With a hard disk: 5°C to 40°C (41°F to 104°F)
Without a hard disk: 0°C to 45°C (32°F to 113°F).
Relative humidity 5% to 95% (noncondensing).
Cleanliness
•Dust concentration ≤3 x 104particles/m3.
•No visible dust on desk within three days.
ESD prevention
•The device and floor are reliably grounded.
•Dust-proof measures are taken in the
equipment room.
•Humidity and temperature are maintained at
the acceptable range.
•An ESD wrist strap and ESD garment are
available.
•An anti-static workbench and anti-static bags
are available.
EMI prevention
•Effective measures are taken for filtering
interference from the power grid.
•The protection ground of the device is away
from the grounding facility of power equipment
or lightning protection grounding facility.
•The device is far away from radio transmitting
stations, radar stations, and high-frequency
devices.
•Electromagnetic shielding, for example,
shielded interface cables, is used as required.

6
Item Requirements Result
Lightning
protection
•The device is reliably grounded.
•The AC power receptacle is reliably grounded.
•(Optional.) Port lightning protectors are
available.
•(Optional.) Power lightning protectors are
available.
•(Optional.) Signal cable lightning protectors are
available.
Electricity safety
•A UPS is available.
•The power-off switch in the equipment room is
identified and accessible so that the power can
be immediately shut off when an accident
occurs.
Workbench
•The workbench is stable.
•The workbench is reliably grounded.
Rack-mounting
requirements
•The rack has a good ventilation system.
•The rack is sturdy and can support the device
and its accessories.
•The rack has a size that can accommodate the
device.
•A minimum of 0.8 m (2.62 ft) of clearance is
reserved between the rack and walls or other
devices.
Safety
precautions
•The device is far away from any sources of heat or moisture.
•The emergency power switch in the equipment room is identified and
accessible.
Tools
•Installation accessories supplied with the device are available.
•User supplied tools are available.
Reference
•Documents shipped with the device are available.
•Online documents are available.

7
Installing the device
WARNING!
To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.
IMPORTANT:
•The barcode on the device chassis contains product information that must be provided to local
sales agent when you return a faulty device for repair.
•Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to
open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any
consequence.
Installation prerequisites
•You have read "Preparing for installation" carefully.
•All requirements in "Preparing for installation" are met.
Installation flowchart
You can install the device on a workbench or in a rack.
Determine the installation method according to the installation environment. Follow the installation
flowchart shown in Figure 4 to install the device.

8
Figure 4 Installation flowchart
Yes
No
Start
Ground the device
Install interface modules
Connect interface cables
Connect the device to the
configuration terminal
Connect the power cord
Verify the installation
Power on the device Troubleshoot the device
Power off the deviceOperating correctly?
End
Mount the device on a
workbench Mount the device in a rack
Determine the
installation position
Workbench-mounting Rack-mounting
Install a hard disk
Install a micro SD card

9
Mounting the device on a workbench
IMPORTANT:
•Make sure the workbench is clean, stable, and reliably grounded.
•Maintain a minimum clearance of 10 cm (3.9 in) around the device for heat dissipation.
•Do not place heavy objects on the device.
To mount the device on a workbench:
1. Place the device upside down on the workbench and attach the rubber feet to the four round
holes in the chassis bottom.
2. Place the device upside up on the workbench. Make sure the rubber feet stand securely on the
workbench.
Figure 5 Attaching rubber feet to the device
Figure 6 Mounting the device on a workbench

10
Installing the device in a rack
Device dimensions and rack requirements
Figure 7 Device dimensions
Table 6 Device dimensions and rack requirements
Chassis dimensions Rack requirements
•Height—43.6 mm (1.72 in)/1 RU
•Width—440 mm (17.32 in)
•Depth—480 mm (18.90 in)
{360 mm (14.17 in) for the chassis
{60 mm (2.36 in) for connecting AC or DC
power cord at the front
{60 mm (2.36 in) for connecting the E1
cable at the rear
•A minimum of 0.6 m (1.97 ft) in depth
(recommended)
•A minimum of 80 mm (3.15 in) between the front
rack post and the front door.
•A minimum of 420 mm (16.54 in) between the
front rack post and the rear door.
Installing the device in a rack
CAUTION:
The mounting brackets can support only the weight of the device. Do not place objects on the
device.

11
To install the device in a rack:
1. Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as shown
in Figure 8.
Make sure the cage nut installation holes on the front rack posts are on a horizontal line.
Figure 8 Marking cage nut installation holes
2. Install cage nuts, as shown in Figure 9.
a. Insert one ear of a cage nut into the marked installation hole.
b. Use a flathead screwdriver to push another ear into the hole.
Figure 9 Installing cage nuts
3. Attach mounting brackets to both sides of the device, as shown in Figure 10.

12
Figure 10 Attaching mounting brackets to the device
4. Put the device in the rack. Use M6 screws to attach the mounting brackets on the device to the
front rack posts, as shown in Figure 11.
Figure 11 Securing the device to the rack

13
Grounding the device
CAUTION:
•Correctly connecting the grounding cable is crucial to lightning protection and EMI protection.
When you install and use the device, first ground the device reliably.
•Ensure a minimum resistance of 5 ohms between the device and the ground.
A grounding cable is provided with the device. You can use the grounding cable to ground the device.
Grounding the device through the grounding terminal on the
rack
IMPORTANT:
Make sure the rack is reliably grounded before grounding the device.
To ground the device through the grounding terminal on the rack:
1. Remove the grounding screw from the grounding hole in the rear panel of the chassis.
2. Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole.
See Figure 12.
3. Remove the hex nut from a grounding post on the grounding terminal of the rack.
4. Use needle-nose pliers to bend a hook at the other end of the grounding cable. Attach the hook
to the grounding post and use the hex nut to secure the hook to the post. See Figure 13.
Figure 12 Connecting the grounding cable to the device