H3C WX2510H User manual

H3C WX2510H Access Controller
Installation Guide
New H3C Technologies Co., Ltd.
http://www.h3c.com.hk
Document version: 6W101-20170414

Copyright © 2016-2017, New H3C Technologies Co., Ltd. and its licensors
All rights reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior written
consent of New H3C Technologies Co., Ltd.
Trademarks
H3C, , H3CS, H3CIE, H3CNE,Aolynk, , H3Care, , IRF, NetPilot, Netflow, SecEngine,
SecPath, SecCenter, SecBlade, Comware, ITCMM and HUASAN are trademarks of New H3C Technologies
Co., Ltd.
All other trademarks that may be mentioned in this manual are the property of their respective owners
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Environmental protection
This product has been designed to comply with the environmental protection requirements. The storage, use,
and disposal of this product must meet the applicable national laws and regulations.

Preface
H3C WX2510H Access Controller Installation Guide describes the procedures for installing,
troubleshooting, and maintaining the WX2510H access controller.
This preface includes the following topics about the documentation:
•Audience
•Conventions
•Obtaining documentation
•Technical support
•Documentation feedback
Audience
This documentation is intended for:
•Network planners.
•Field technical support and servicing engineers.
•Network administrators working with the WX2510H access controller.
Conventions
The following information describes the conventions used in the documentation.
Command conventions
Convention Description
Boldface Bold text represents commands and keywords that you enter literally as shown.
Italic Italic text represents arguments that you replace with actual values.
[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.
{ x | y | ... }
Braces enclose a set of required syntax choices separated by vertical bars, from which
you select one.
[ x | y | ... ]
Square brackets enclose a set of optional syntax choices separated by vertical bars,
from which you select one or none.
{ x | y | ... } *
Asterisk marked braces enclose a set of required syntax choices separated by vertical
bars, from which you select a minimum of one.
[ x | y | ... ] *
Asterisk marked square brackets enclose optional syntax choices separated by vertical
bars, from which you select one choice, multiple choices, or none.
&<1-n> The argument or keyword and argument combination before the ampersand (&) sign
can be entered 1 to n times.
# A line that starts with a pound (#) sign is comments.
GUI conventions
Convention Description
Boldface Window names, button names, field names, and menu items are in Boldface. For
example, the New User window opens; click OK.

Convention Description
> Multi-level menus are separated by angle brackets. For example, File > Create >
Folder.
Symbols
Convention Description
WARNING! An alert that calls attention to important information that if not understood or followed
can result in personal injury.
CAUTION: An alert that calls attention to important information that if not understood or followed
can result in data loss, data corruption, or damage to hardware or software.
IMPORTANT: An alert that calls attention to essential information.
NOTE: An alert that contains additional or supplementary information.
TIP: An alert that provides helpful information.
Network topology icons
Convention Description
Represents a generic network device, such as a router, switch, or firewall.
Represents a routing-capable device, such as a router or Layer 3 switch.
Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that
supports Layer 2 forwarding and other Layer 2 features.
Represents an access controller, a unified wired-WLAN module, or the access
controller engine on a unified wired-WLAN switch.
Represents an access point.
Wireless terminator unit.
Wireless terminator.
Represents a mesh access point.
Represents omnidirectional signals.
Represents directional signals.
Represents a security product, such as a firewall, UTM, multiservice security
gateway, or load balancing device.
Represents a security module, such as a firewall, load balancing, NetStream, SSL
VPN, IPS, or ACG module.
T
T
T
T
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Examples provided in this document
Examples in this document might use devices that differ from your device in hardware model,
configuration, or software version. It is normal that the port numbers, sample output, screenshots,
and other information in the examples differ from what you have on your device.
Obtaining documentation
To access the most up-to-date H3C product documentation, go to the H3C website at
http://www.h3c.com.hk
To obtain information about installation, configuration, and maintenance, click
http://www.h3c.com.hk/Technical_Documents
To obtain software version information such as release notes, click
http://www.h3c.com.hk/Software_Download
Technical support
[e-mail]
http://www.h3c.com.hk
Documentation feedback
You can e-mail your comments about product documentation to [e-mail].
We appreciate your comments.

i
Contents
Preparing for installation ················································································· 1
Safety recommendations ···································································································································1
General safety recommendations ··············································································································1
Electrical safety ··········································································································································1
Examining the installation site····························································································································1
Temperature and humidity ·························································································································2
Cleanliness·················································································································································2
Cooling ·······················································································································································2
ESD prevention ··········································································································································3
EMI·····························································································································································3
Lightning protection····································································································································3
Installation accessories······································································································································3
Pre-installation checklist ····································································································································4
Installing the device ························································································ 5
Confirming installation preparations···················································································································5
Installation flow ··················································································································································5
Mounting the device on a workbench ················································································································5
Grounding the device·········································································································································6
Attaching the ring terminal to the grounding cable·····················································································6
Connecting the grounding cable ················································································································7
Connecting the device to the network················································································································7
Connecting the power adapter···························································································································8
Verifying the installation ·····································································································································8
Starting the device ·············································································································································9
Troubleshooting ···························································································· 10
Power failure ····················································································································································10
Symptom ··················································································································································10
Solution ····················································································································································10
Software loading failure ···································································································································10
Symptom ··················································································································································10
Solution ····················································································································································10
Hardware management and maintenance···················································· 11
Displaying hardware information for the device ·······························································································11
Displaying software and hardware version information for the device ·····················································11
Displaying operational statistics for the device ························································································11
Displaying detailed information about the device·····················································································12
Displaying the electronic label data for the device ···················································································12
Displaying the CPU usage of the device··································································································13
Displaying the memory usage of the device ····························································································13
Rebooting the device ·······································································································································14
Restrictions and guidelines ······················································································································14
Configuration procedure···························································································································15
Appendix A Chassis views and technical specifications ······························· 16
Chassis views ··················································································································································16
Technical specifications ···································································································································16
Interface arrangement······································································································································17
Appendix B LEDs·························································································· 18
Index ············································································································· 19

1
Preparing for installation
Safety recommendations
General safety recommendations
To avoid any equipment damage or bodily injury, read the following safety recommendations before
installation. Note that the recommendations do not cover every possible hazardous condition.
•Do not place the device on an unstable case or desk. The device might be severely damaged in
case of a fall.
•Make sure the ground is dry and flat and anti-slip measures are in place.
•Keep the chassis and installation tools away from walk areas.
•Keep the chassis clean and dust-free.
•Do not place the device near water or in a damp environment. Prevent water or moisture from
entering the device chassis.
•Ensure good ventilation of the equipment room and keep the air inlet and outlet vents of the
device free of obstruction.
•Make sure the voltage for the device is in the required range.
•Use a screwdriver to fasten screws.
•Perform the following tasks to prevent condensation:
{Unpack the device a minimum of half an hour after you move the device from a location
below 0°C (32°F) to the equipment room.
{Power on the device a minimum of 2 hours after you move the device from a location below
0°C (32°F) to the equipment room.
Electrical safety
•Carefully examine your work area for possible hazards, such as moist floors, ungrounded
power extension cables, or missing safety grounds.
•Locate the emergency power-off switch in the room before installation. Shut off the power
immediately if an accident occurs.
•Unplug all the external cables (including power cables) before moving the chassis.
•Do not work alone when you operate the device with the device powered on.
•Always verify that the power has been disconnected when you perform operations that require
the device to be powered off.
Examining the installation site
The device can only be used indoors. To ensure correct operation and a long lifespan for your device,
the installation site must meet the requirements in this section.

2
Temperature and humidity
Maintain the temperature and humidity in the equipment room at acceptable levels.
•Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical
property change of materials, and metal corrosion.
•Lasting low relative humidity can cause washer contraction and ESD and cause problems
including loose mounting screws and circuit failure.
•High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the device.
To ensure correct operation of the device, the equipment room must meet the temperature and
humidity requirements listed in Table 1.
Table 1 Temperature/humidity requirements in the equipment room
Temperature Relative humidity
0°C to 45°C (32°F to 113°F) 5% to 95%, noncondensing
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.
Table 2 Dust concentration limit in the equipment room
Substance Concentration limit (particles/m3)
Dust particles ≤3 x 104(no visible dust on the tabletop over three days)
NOTE:
Dust particle diameter ≥5 µm
To eliminate corrosion and premature aging of components, the equipment room must also meet
limits on salts, acids, and sulfides, as shown in Table 3.
Table 3 Harmful gas limits in an equipment room
Gas Max. (mg/m3)
SO20.2
H2S 0.006
NH30.05
Cl20.01
NO20.04
Cooling
For heat dissipation, reserve a minimum of 10 cm (3.94 in) of clearance around the device.
Make sure the workbench has a good ventilation system.

3
ESD prevention
To prevent electrostatic discharge (ESD), follow these guidelines:
•Ground the device reliably.
•Take dust-proof measures for the equipment room.
•Maintain the humidity and temperature at acceptable levels.
•Always wear an ESD clothing and ESD gloves when you are operating the device. To avoid
electric shocks, do not wear conductive objects such as jewelry and watch.
EMI
All electromagnetic interference (EMI) sources, from outside or inside of the device and application
system, adversely affect the device in the following ways:
•A conduction pattern of capacitance coupling.
•Inductance coupling.
•Electromagnetic wave radiation.
•Common impedance (including the grounding system) coupling.
To prevent EMI, use the following guidelines:
•If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE)
to filter interference from the power grid.
•Keep the device far away from radio transmitting stations, radar stations, and high-frequency
devices.
•Use electromagnetic shielding, for example, shielded interface cables, when necessary.
•To prevent signal ports from getting damaged by overvoltage or overcurrent caused by lightning
strikes, route interface cables only indoors.
Lightning protection
To better protect the device from lightning, follow these guidelines:
•Make sure the grounding cable of the chassis is reliably grounded.
•Make sure the grounding terminal of the AC power receptacle is reliably grounded.
•Install a lightning protector at the input end of the power supply to enhance the lightning
protection capability of the power supply.
Installation accessories
Power cord
(provided)
Power adapter
(provided)
Rubber feet
(provided)
Ring terminal
(provided)
Console cable
(provided)

4
Pre-installation checklist
Table 4 Pre-installation checklist
Item Requirements Result
Installation
site
Ventilation
•A minimum of 10 cm (3.9 in) of clearance is reserved
around the chassis for heat dissipation.
•A good ventilation system is available at the
installation site.
Temperature 0°C to 45°C (32°F to 113°F)
Relative humidity 5% to 95% (noncondensing)
Cleanliness
•Dust concentration ≤3 × 104particles/m3
•No dust on desk within three days
ESD prevention
•The device is reliably grounded.
•The equipment room is dust-proof.
•The humidity and temperature are at acceptable
levels.
EMI prevention
•Effective measures have been taken to protect the
power system from the power grid system.
•The protection ground of the device is separated from
the grounding device or lightning protection
grounding device as far as possible.
•The device is far away from radio stations and radar
and high-frequency devices working in high current.
•Electromagnetic shielding is used.
Lightning
protection
•The grounding cable of the chassis is reliably
grounded.
•The grounding terminal of the AC power receptacle is
reliably grounded.
Electricity safety
•A UPS is available.
•The location of the emergency power switch in the
equipment room is clearly identified.
Safety
precautions The device is far away from any moist area and heat source.
Accessories Accessories provided with the device are available.
Reference
•Documents shipped with the device are available.
•Online documents are available.

5
Installing the device
WARNING!
Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open
the chassis, contact H3C Support for permission. Otherwise, H3C will not be liable for any
consequence caused thereby.
Confirming installation preparations
Before you install the device, verify that you have read "Preparing for installation" carefully and the
installation site meets all the requirements.
Installation flow
Figure 1 Installation flow
Mounting the device on a workbench
CAUTION:
Do not place heavy objects on the device.

6
To mount the device on a workbench:
1. Place the device upside down. Clean the recessed areas in the chassis bottom.
2. Attach the four rubber feet to the recessed areas in the chassis bottom.
3. Place the device on the workbench with the upside up.
Figure 2 Mounting the device on a workbench
Grounding the device
WARNING!
•Correctly connecting the grounding cable is crucial to lightning protection and EMI protection.
Before you install and use the device, make sure the device is reliably grounded.
•Connect the grounding cable to the grounding system in the equipment room. Do not connect it
to a fire main or lightning rod.
To ground the device, use a grounding cable to connect the device to a grounding strip.
Attaching the ring terminal to the grounding cable
The device is not provided with a grounding cable but a ring terminal. You need to purchase a
grounding cable yourself as required.
To attach the ring terminal to the grounding cable:
1. Cut the grounding cable as appropriate for connecting to the grounding strip.
2. Use a wire stripper to strip 5 mm (0.20 in) of insulation off the end of the grounding cable.
3. Slide the heat-shrink tubing onto the cable and insert the bare metal part into the end of the ring
terminal.
4. Use a crimper to secure the metal part of the cable to the ring terminal.
5. Slide the heat-shrink tubing down the cable until the tube covers the joint.
6. Use a heat gun to shrink the tubing around the cable.

7
Figure 3 Attaching the ring terminal to the grounding cable
Connecting the grounding cable
1. Use a Phillips screwdriver to remove the grounding screw from the grounding hole in the rear of
the chassis.
2. Use the grounding screw to attach the ring terminal end of the grounding cable to the grounding
hole.
3. Connect the other end of the grounding cable to the grounding strip and make sure the
grounding strip has been reliably grounded.
Figure 4 Grounding the device with a grounding strip
Connecting the device to the network
1. Connect the WAN port of the device to the uplink network.
You can access the Internet through PPPoE, static IP, or DHCP over ADSL or EPON.
2. Connect the LAN ports directly to the APs as shown in Figure 5. You can also connect the LAN
ports to APs through a switch.
3. Connect the device to the power source.

8
Figure 5 Connecting the device to the network
Connecting the power adapter
1. Make sure the device is reliably grounded.
2. Connect the power adapter to the external power source.
3. Connect the DC power plug of the power adapter to the DC power receptacle on the front panel
of the device.
Figure 6 Connecting the power adapter
Verifying the installation
Before powering on the device, verify the following information:
•Enough clearance is reserved around the device for heat dissipation.
•The power source has the specifications required by the device.

9
•The grounding cable is connected correctly.
•The console cable and power cord are correctly connected.
Starting the device
1. Power on the device. The device initializes its memory and runs the BootWare. The following
information appears on the terminal screen:
System is starting...
Press Ctrl+D to access BASIC-BOOTWARE MENU
Booting Normal Extend BootWare
***************************************************************************
* *
* H3C WX2510H BootWare, Version 1.02 *
* *
***************************************************************************
Copyright (c) 2004-2017 New H3C Technologies Co., Ltd.
BootWare Validating...
Press Ctrl+B to access EXTENDED-BOOTWARE MENU...
2. Press Ctrl + Bat the prompt within 4 seconds to access the Boot menu. Otherwise, the system
enters the system image file reading and self-compressing process.
To access the Boot menu after the system enters the system image file reading and
self-compressing process, restart the device.
Loading the main image files...
Loading file flash:/wx2510h-cmw710-system-e5107.bin.........................
...........................Done.
Loading file flash:/wx2510h-cmw710-boot-e5107.bin...........................
...................................................Done.
Image file flash:/wx2510h-cmw710-boot-e5107.bin is self-decompressing.......
...............................Done.
System image is starting...
…
Line con0 is available.
Press ENTER to get started.
3. Press Enter at the prompt, and you can configure the device when the prompt <H3C> appears.
During the startup process, the CPLD is automatically upgraded to the most recent version.

10
Troubleshooting
Power failure
Symptom
The device cannot be powered on and the system status LED (SYS) is off.
Solution
To resolve the problem:
1. Verify that the power source is as required.
2. Verify that the power cord is connected securely.
3. Verify that the power cord is in good condition.
4. If the problem persists, contact H3C Support.
Software loading failure
Symptom
The device fails in software loading.
Solution
To resolve the problem:
1. Verify that the physical ports are connected securely and correctly. If a port is not connected
securely, reconnect the port and make sure the connections are correct.
2. View the software loading process displayed on the HyperTerminal to check for errors. If an
error exists, correct the error.
For example, check for the following errors that might occur:
{When you use XMODEM to load software, you select a baud rate other than 9600 bps, but
you have not reset the baud rate for the HyperTerminal.
{When you use TFTP to load software, you entered an incorrect IP address, software name,
or TFTP serve path.
{When you use FTP to load software, you entered an incorrect IP address, software name,
username, or password.
3. If the problem persists, contact H3C Support.

11
Hardware management and maintenance
The command lines and outputs depend on the software version that runs on the device.
Displaying hardware information for the device
Displaying software and hardware version information for the
device
Use the display version command to display software and hardware version information about the
device. The output includes the following information:
•The current software.
•The hardware version.
•The device operating time.
The output depends on the software and hardware version of the device.
<H3C> display version
H3C Comware Software, Version 7.1.064, ESS 5117
Copyright (c) 2004-2017 New H3C Technolog Co., Ltd. All rights reserved.
H3C WX2510H uptime is 1 week, 0 days, 19 hours, 26 minutes
Last reboot reason : Power on
Boot image: flash:/wx2510h-cmw710-boot-e5107.bin
Boot image version: 7.1.064, ESS 5117
Compiled Apr 10 2017 16:00:00
System image: flash:/wx2510h-cmw710-system-e5107.bin
System image version: 7.1.064, ESS 5117
Compiled Apr 10 2017 16:00:00
with 1 ARM Armada-38x 1332MHz Processor
1024M bytes DDR3
1024M bytes NandFlash Memory
Hardware Version is Ver.A
CPLD Version is 002
Basic Bootrom Version is 1.04
Extend Bootrom Version is 1.04
[Subslot 0]H3C WX2510H Hardware Version is Ver.A
Displaying operational statistics for the device
When you perform routine maintenance or the system fails, you might need to display the
operational information of each feature module to locate failures. Typically, you need to run the
display commands individually. However, you can use the display diagnostic-information
command in any view to display or save the operational statistics of multiple feature modules of the
device. This command displays the output of the display clock, display version, display device,
and display current-configuration commands.

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•Save the operational statistics for each feature module of the device:
<H3C> display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:y
Please input the file name(*.tar.gz)[flash:/diag_H3C_20170223-125428.tar.gz]:
Diagnostic information is outputting to flash:/diag_H3C_20170223-125428.tar.gz.
Please wait...
Save successfully.
To view the contents of the default.diag file, execute the more default.diag command in user
view, and then press the Page Up and Page Down keys.
•Display the operational statistics for each feature module of the device. (Details not shown.)
<H3C> display diagnostic-information
===============================================
===============display clock===============
11:37:04 UTC Mon 20/02/2017
=================================================
===============display version===============
H3C Comware Software, Version 7.1.064, Customer 5115P11
Copyright (c) 2004-2017 New H3C Technologies Co., Ltd. All rights reserved.
H3C WX2510H uptime is 0 weeks, 1 day, 17 hours, 4 minutes
Last reboot reason : User soft reboot
…
Displaying detailed information about the device
Use the display device verbose command to display detailed information about the device.
<H3C>display device verbose
Slot No. Subslot No. Board Type Status Max Ports
1 0 WX2510H Normal 5
Table 5 Command output
Field Description
Slot No. The value is fixed at 1.
Board Type Device type.
Status
Device status:
•Fault—The device is not operating correctly.
•Normal—The device is operating correctly.
Max Ports Maximum number of ports supported.
Displaying the electronic label data for the device
An electronic label is a profile of a device. It contains the permanent configuration, including the
serial number, manufacturing date, MAC address, and vendor name.
Use the display device manuinfo command to display the electronic label data for the device.
<H3C> display device manuinfo
DEVICE_NAME:WX2510H
DEVICE_SERIAL_NUMBER:219801A0WJH133000003
MAC_ADDRESS:000f-e212-6103

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MANUFACTURING_DATE:2017-03-08
VENDOR_NAME:H3C
Table 6 Command output
Field Description
DEVICE_NAME Device model.
DEVICE_SERIAL_NUMBER Serial number of the device.
MAC_ADDRESS MAC address of the device.
MANUFACTURING_DATE Manufacturing data of the device.
VENDOR_NAME Vendor name.
Displaying the CPU usage of the device
Use the display cpu-usage command to display the CPU usage statistics for the device.
<H3C> display cpu-usage
Unit CPU usage:
3% in last 5 seconds
3% in last 1 minute
3% in last 5 minutes
Table 7 Command output
Field Description
Unit CPU usage Information about CPU usage.
3% in last 5 seconds Average CPU usage in the last 5 seconds (after the device boots, the device
calculates and records the average CPU usage at the interval of 5 seconds).
3% in last 1 minute Average CPU usage in the last minute (after the device boots, the device
calculates and records the average CPU usage at the interval of 1 minute).
3% in last 5 minutes Average CPU usage in the last 5 minutes (after the device boots, the device
calculates and records the average CPU usage at the interval of 5 minutes).
Displaying the memory usage of the device
Use the display memory command to display the memory usage statistics for the device.
<H3C> display memory
Memory statistics are measured in KB:
Slot 1:
Total Used Free Shared Buffers Cached FreeRatio
Mem: 1016048 698844 317204 0 1636 451360 31.2%
-/+ Buffers/Cache: 245848 770200
Swap: 0 0 0

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Table 8 Command output
Field Description
Slot xThe value is fixed at 1.
Mem Memory usage information.
Total Total size of the physical memory space that can be
allocated.
Used Used physical memory.
Free Free physical memory.
Shared Physical memory shared by processes.
Buffers Physical memory used for buffers.
Cached Used physical memory for cache.
FreeRatio Free memory ratio.
-/+ Buffers/Cache
•-/+ Buffers/Cache:used = Mem:Used – Mem:Buffers
– Mem:Cached, which indicates the physical memory
used by applications.
•-/+ Buffers/Cache:free = Mem:Free + Mem:Buffers +
Mem:Cached, which indicates the physical memory
available for applications.
Swap Swap memory.
Rebooting the device
To reboot the device, use one of the following methods:
•Reboot the device at the CLI. You can remotely reboot the device in either of the following ways:
{Reboot the device immediately by using the reboot command.
{Schedule a reboot to occur at a specific time or date or after a delay by using the schedule
reboot command.
•Power off and power on the device. This method cuts off the power of the device forcibly, which
might cause data loss. It is the least-preferred method.
Restrictions and guidelines
•Before you reboot the device, perform the following tasks:
{Use the save command to save the running configuration. For more information about the
save command, see file system management commands in H3C WX2510H Access
Controller Fundamentals Command Reference.
{Use the display startup and display boot-loader commands to make sure you have
specified the correct next-startup configuration files and startup software images. If the main
startup software image is corrupt or does not exist, a reboot failure will occur. To avoid a
reboot failure, use the boot-loader file command to specify a new startup software image.
For more information about the display startup and display boot-loader commands, see
file system management commands and software upgrade commands in H3C WX2510H
Access Controller Fundamentals Command Reference, respectively.
•The device will not reboot if a file is being accessed.