Haivision Makito User manual

Makito™
Compact HD H.264 Video Encoder
User’s Guide Version 2.1.0
HVS-07MAK-UG01-210
Issue 01

Copyright
©2012 Haivision. All rights reserved.
Document Number: HVS-07MAK-UG01-210
Version Number: v2.1.0-01
This publication and the product it describes contain proprietary and confidential informa-
tion. No part of this document may be copied, photocopied, reproduced, translated or
reduced to any electronic or machine-readable format without prior written permission of
Haivision. The information in this document is subject to change without notice. Haivision
assumes no responsibility for any damages arising from the use of this document, including
but not limited to, lost revenue, lost data, claims by third parties, or other damages.
If you have comments or suggestions concerning this User’s Guide, please contact:
Technical Publications Department
Haivision
4445 Garand
Montréal, Québec, H4R 2H9 Canada
Telephone: [phone]
[email protected]
Trademarks
The Haivision logo, Haivision, Furnace, Mako, Makito, Barracuda, Piranha, InStream,
Stingray, Torpedo, Kraken, Viper, CoolSign, and KulaByte are trademarks of Haivision.
All other brand or product names identified in this document are trademarks or registered
trademarks of their respective companies or organizations.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or regis-
tered trademarks of HDMI Licensing LLC.

Safety Guidelines
Makito User’s Guide, v2.1.0, Issue 01 3
Safety Guidelines
Use the following guidelines when unsafe conditions exist or when potentially hazardous
voltages are present:
• Always use caution and common sense.
• To reduce the risk of electrical shock, do not operate equipment with the cover
removed.
• Repairs must be performed by qualified service personnel only.
Antistatic Precautions
Electrostatic discharge (ESD) results from the buildup of static electricity and can cause
computer components to fail. Electrostatic discharge occurs when a person whose body
contains a static buildup touches a computer component.
The equipment contains static-sensitive devices that may be easily damaged, and proper
handling and grounding is essential. Use ESD precautionary measures when installing
systems or cards, and keep the parts and cards in antistatic packaging when not in use. If
possible, use antistatic floorpads and workbench pads.
Improper handling and/or installation practices may VOID the warranty.
CAUTION When handling components, or when setting switch options, always use an
antistatic wrist strap connected to a grounded equipment frame or chassis. If a wrist strap
is not available, periodically touch an unpainted metal surface on the equipment. Never
use a conductive tool, such as a screwdriver or a paper clip, to set switches.
Fan Blade
Do not touch or push the fan blade with fingers or other objects. Doing so may damage the
fan and/or fan bearings, which can result in a noise problem as well as accelerated failure
of the mechanical part.

Makito User’s Guide, v2.1.0, Issue 01 4
Table of Contents
Safety Guidelines...................................................................................................................... 3
Antistatic Precautions......................................................................................................... 3
Fan Blade............................................................................................................................ 3
About This Guide ................................................................................................... 10
About Haivision...................................................................................................................... 11
Audience................................................................................................................................. 11
Reliability of Information....................................................................................................... 11
Obtaining Documentation....................................................................................................... 11
Related Documents................................................................................................................. 12
Service Support....................................................................................................................... 12
Document Conventions........................................................................................................... 12
Safety Information............................................................................................................ 13
New Features in Version 2.1.0 ......................................................................... 14
Part I: Installation and Setup
Chapter 1: Introduction
Product Overview................................................................................................................... 18
Makito Air ....................................................................................................................... 19
Chassis Styles .................................................................................................................. 19
Applications .................................................................................................................... 21
Physical Description............................................................................................................... 22
System Interfaces (Rear Panel) ....................................................................................... 22
Audio/Video Interfaces (Rear Panel) .............................................................................. 24
LED Status Indicators (Rear Panel) ................................................................................ 27
Makito Air Interfaces and LEDs ..................................................................................... 29
Audio Talkback....................................................................................................................... 30
Hardening................................................................................................................................ 31
Chapter 2: Installing the Encoder
Setting Up the Encoder........................................................................................................... 33
Safety First ....................................................................................................................... 33

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Makito User’s Guide, v2.1.0, Issue 01 5
Connecting the Encoder to the Network and a Computer...................................................... 34
Serial Interface Setup ...................................................................................................... 36
Connecting the Encoder to A/V Sources................................................................................ 39
Connecting the DVI-I Interface (Makito) ....................................................................... 39
Connecting the BNC/S-Video Interface (Makito-SDI) ................................................... 40
Modifying the RCA-Terminal Dongle for Balanced Audio ........................................... 41
Installing and Connecting the Makito Air .............................................................................. 43
Connector Mapping ......................................................................................................... 45
Powering Up the Unit............................................................................................................. 47
Single Blade Chassis ....................................................................................................... 47
MB21 (21-Slot) Chassis .................................................................................................. 49
MB6 (6-Slot) Chassis ...................................................................................................... 51
Resetting the Encoder............................................................................................................. 54
Hardware Maintenance........................................................................................................... 56
Part II: Session Configuration and Management
Chapter 3: Managing the Encoder
Management Overview........................................................................................................... 60
Using the Web Interface................................................................................................... 60
Using the CLI................................................................................................................... 60
SNMP-based Management............................................................................................... 60
Accessing the Encoder............................................................................................................ 61
Default Encoder IP Address ............................................................................................ 61
Role-based Authorization ................................................................................................ 62
Logging In to the Web Interface............................................................................................. 64
Exploring the Web Interface................................................................................................... 66
Navigational Menus ........................................................................................................ 66
Apply and Save Buttons .................................................................................................. 67
Online Help ..................................................................................................................... 68
Changing Your Password ....................................................................................................... 69
Configuring the Video Settings .............................................................................................. 71
Video Settings ................................................................................................................. 72
Configuring the Audio Settings.............................................................................................. 77
Audio Settings ................................................................................................................. 78
Configuring Metadata Capture ............................................................................................... 80
Metadata Overview Page ................................................................................................ 81
Metadata Settings Page ................................................................................................... 82
Metadata Settings ............................................................................................................ 83

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Makito User’s Guide, v2.1.0, Issue 01 6
Configuring the Stream Settings............................................................................................. 85
Stream Overview Page .................................................................................................... 85
Stream Settings Page ....................................................................................................... 87
Stream Settings ................................................................................................................ 88
CDN and Flash Interoperability ...................................................................................... 94
QuickTime SDP and Interoperability .............................................................................. 95
Configuring the RTSP Server................................................................................................. 97
Configuring Media Effects ..................................................................................................... 99
Logo Insertion/Overlay ................................................................................................... 99
Still Image Streaming .................................................................................................... 102
Image Snapshot Capture ................................................................................................ 103
Configuring Video Profiles................................................................................................... 106
Video Quality Parameters ............................................................................................. 109
Default Profiles ............................................................................................................. 113
Managing the COM Port.................................................................................................................. 114
Logging Out.......................................................................................................................... 116
Chapter 4: Managing Users and Security
Configuring Network Settings.............................................................................................. 119
Network Settings ........................................................................................................... 120
Viewing System Status Information..................................................................................... 122
Status Settings ............................................................................................................... 123
Saving and Loading Configurations..................................................................................... 126
Configuration Management ........................................................................................... 126
Viewing Configuration File Details .............................................................................. 128
Installing Firmware Upgrades .............................................................................................. 130
Enabling and Disabling Network Services........................................................................... 134
Service Settings ............................................................................................................. 135
Managing Messages.............................................................................................................. 136
Managing Accounts.............................................................................................................. 138
Managing User Accounts .............................................................................................. 138
Account Settings ........................................................................................................... 140
Account Overview Page ................................................................................................ 142
Managing Banners................................................................................................................ 145
Managing Security Policies.................................................................................................. 147
Policy Settings ............................................................................................................... 148
Managing Certificates........................................................................................................... 150
Certificate Settings ........................................................................................................ 154
Managing Audits................................................................................................................... 158

Table of Contents
Makito User’s Guide, v2.1.0, Issue 01 7
Audit Settings ................................................................................................................ 159
Chapter 5: Configuring A/V Services Using SNMP
Overview............................................................................................................................... 162
Supported MIBs.................................................................................................................... 163
SNMP Agent Components.................................................................................................... 164
snmpd ............................................................................................................................ 164
snmpd.conf .................................................................................................................... 164
snmpd.local.conf ........................................................................................................... 164
nmcfg ............................................................................................................................. 165
SNMPv3................................................................................................................................ 168
SNMP Utilities...................................................................................................................... 170
SNMP Syntax for Setting Up Streams.................................................................................. 171
Part III: Reference
Appendix A: CLI Command Reference
Syntax Conventions.............................................................................................................. 176
Command Summary and Usage Information ....................................................................... 177
Operation Commands .................................................................................................... 178
Administration Commands ........................................................................................... 179
CLI Access Control .............................................................................................................. 181
account ................................................................................................................................. 183
audenc .................................................................................................................................. 185
audit ..................................................................................................................................... 188
banner ................................................................................................................................... 190
certificate ............................................................................................................................. 192
config .................................................................................................. 195
date ....................................................................................................................................... 197
dtconfig ................................................................................................................................ 198
ethercfg ................................................................................................................................ 199
haiversion ............................................................................................. 201
ipconfig ............................................................................................... 202
logo .................................................................................................... 204
messages .............................................................................................................................. 207
metadata ............................................................................................... 208
mklogo ................................................................................................ 213
mkstill ................................................................................................. 214
nmcfg ................................................................................................................................... 216

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Makito User’s Guide, v2.1.0, Issue 01 8
package ................................................................................................ 221
passwd ................................................................................................. 224
policy ................................................................................................................................... 225
profile ................................................................................................................................... 228
pubkey .................................................................................................................................. 230
reboot .................................................................................................. 232
service ................................................................................................. 233
snapshot ............................................................................................................................... 234
still ..................................................................................................... 237
stream ................................................................................................. 238
system_snapshot.sh .............................................................................................................. 246
talkback ................................................................................................................................ 247
temperature .......................................................................................................................... 249
tzconfig ................................................................................................................................ 250
videnc ................................................................................................................................... 252
Appendix B: Technical Specifications
Video Encoding .................................................................................................................... 260
Supported Video Encoding Resolutions (Makito #B-290E-DVI) ................................ 261
Supported Graphic Encoding Resolutions (Makito #B-290E-DVI) ............................. 263
Supported Video Encoding Resolutions (Makito-SDI #B-290E-HDSDI) ................... 264
Audio Encoding.................................................................................................................... 265
Audio/Video Interfaces......................................................................................................... 266
KLV Data Specifications...................................................................................................... 267
Network and Management Interfaces .................................................................................. 268
Chassis Options..................................................................................................................... 269
Single Blade Appliance ................................................................................................. 269
MB6 - 6 Blade Chassis................................................................................................... 269
MB21 - 21 Blade Chassis............................................................................................... 270
Makito Air...................................................................................................................... 270
Regulatory/Compliance ....................................................................................................... 271
Closed Captioning................................................................................................................. 272
Appendix C: FAQ
General.................................................................................................................................. 275
Audio/Video.......................................................................................................................... 276
IP Video Transport................................................................................................................ 276
Setting up Audio Talkback................................................................................................... 277

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Makito User’s Guide, v2.1.0, Issue 01 9
Appendix D: Open Source Software Credits
Open Source Software Credits.............................................................................................. 278
Appendix E: Warranty Information
Haivision One (1) Year Limited Warranty........................................................................... 280
Haivision End User Software License Agreement............................................................... 282
Index....................................................................................................................... 288

Makito User’s Guide, v2.1.0, Issue 01 10
About This Guide
Welcome to the User’s Guide for the Makito™Compact HD H.264 Video Encoder,
Version 2.1.0. This User’s Guide describes how to install, configure, and manage the
Makito to send audio, video, and data over an Ethernet-based IP network.
To access the online help, open the Web interface and click Help from the menu bar.
Topics In This Section
About Haivision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Reliability of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Obtaining Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About This Guide
About Haivision
Makito User’s Guide, v2.1.0, Issue 01 11
About Haivision
Haivision is a global leader in delivering advanced video networking, digital signage, and
IP video distribution solutions. Haivision offers complete end-to-end technology for video,
graphics, and metadata to help customers to build, manage, and distribute their media
content to users throughout an organization or across the Internet. Haivision has specific
expertise in the enterprise, education, medical/healthcare, and federal/military markets.
Haivision is based in Montreal and Chicago, with technical centers in Beaverton, Oregon;
Austin, Texas; and Hamburg, Germany.
Audience
This User’s Guide is directed towards qualified service personnel such as technicians and
network system administrators who have a basic knowledge of telecommunications equip-
ment, and IP and LAN networking concepts and terminology.
Reliability of Information
The information contained in this User’s Guide has been carefully checked and is believed
to be entirely reliable. However, as Haivision improves the reliability, function, and design
of its products, the possibility exists that this User’s Guide may not remain current.
If you require updated information, or any other Haivision product information, contact:
Haivision
4445 Garand
Montréal, Québec, H4R 2H9 Canada
Telephone: [phone]
Email: [email protected]
Or visit our website at: http://www.haivision.com.
Obtaining Documentation
You may download the Makito firmware, Readme file, and PDF versions of the User’s
Guide and Quick Start Guide through Haivision’s Download Center at http://www.haivi-
sion.com/download-center/.
NOTE All customers may access the Download Center; however, a login is required. If
you do not have a login, select the link to create an account.

About This Guide
Related Documents
Makito User’s Guide, v2.1.0, Issue 01 12
Related Documents
In addition to this User’s Guide, the following documents are also available through
Haivision’s Download Center (see link above):
• Makito Decoder User’s Guide
• Makito v2.1 Hardening Guide
Service Support
Haivision is committed to providing the service support and training needed to install,
manage, and maintain your Haivision equipment.
For more information regarding service programs, training courses, or for assistance with
your support requirements, contact Haivision Technical Support via our Support Portal on
our website at: http://www.haivision.com/support/.
Document Conventions
The following document conventions are used throughout this User’s Guide.
TIP The light bulb symbol highlights suggestions or helpful hints.
NOTE Indicates a note, containing special instructions or information that may apply only
in special cases.
IMPORTANT Indicates an emphasized note. It provides information that you should
be particularly aware of in order to complete a task and that should not be
disregarded. IMPORTANT is typically used to prevent loss of data.
CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in
damage to data or equipment, or minor to moderate injury. It may also be used to alert
against unsafe practices.

About This Guide
Document Conventions
Makito User’s Guide, v2.1.0, Issue 01 13
WARNING Indicates an imminently hazardous situation which, if not avoided, could
result in serious injury or death.
Safety Information
The CAUTION and WARNING notices shown above are not only preventative measures
designed to uphold the safety of both the service engineer and operator, but also enhance
equipment reliability.
The definitions and symbols for CAUTION and WARNING comply with ANSI Z535.2,
American National Standard for Environmental and Facility Safety Signs, and ANSI
Z535.4, Product Safety Signs and Labels, issued by the American National Standards
Institute.

Makito User’s Guide, v2.1.0, Issue 01 14
New Features in Version 2.1.0
Version 2.1.0 of the Makito introduces the following new features and enhancements:
RTMP Support
The Makito now streams directly to a Flash Media Server (FMS) or Content Delivery
Network (CDN) using the RTMP streaming protocol.
The supported RTMP servers are:
• FMS
• Wowza
The supported Transcoders are:
• Wowza
• KulaByte Transcoder
The supported CDN servers are:
• Akamai
• Limelight
For more information, see “CDN and Flash Interoperability” on page 94.
NDPP 1.1 Support
Common Criteria (CC) Network Device Protection Profile (NDPP) 1.1 is now supported.
Major Features include:
• Role-based accounts support. User actions are limited and logged based on their
assigned roles.
• HTTPS support allows secure access to the Makito from the Web UI.
•Syslog support allows activities on a Makito to be logged to a remote server.
• Secure Updates: Firmware updates are signed to prevent un-authorized firmware
installations on the Makito.
For more information, see “Hardening” on page 31.

New Features in Version 2.1.0
Makito User’s Guide, v2.1.0, Issue 01 15
Additional Resolutions
The Makito-DVI now supports the detection and encoding of SVGA resolutions
(800x600p60/75/85) and VGA resolutions (640x480p60/75/85) at the DVI-A and DVI-D
inputs.
For more information, see “Supported Graphic Encoding Resolutions (Makito #B-290E-
DVI)” on page 263.
iPerf Integration
The iPerf command is now installed as part of the base system to allow detailed network
analysis useful for troubleshooting.
VF FEC Stream from Web Interface
ForwardErrorCorrection(FEC)cannowbeenabledfromtheWebInterface.FECprovides
the ability to maintain a quality stream where minor network impairments exist.
For more information, see “Stream Settings” on page 88.
Reset Encoder Button
A Reset button is now available on the Web Interface (ADMINISTRATION>STATUS page) to
reset the video encoder sub-system. The Reset button is the equivalent of the CLI command
videnc 0 reset.
For more information, see “Viewing System Status Information” on page 122.

PART I: Installation and Setup

Makito User’s Guide, v2.1.0, Issue 01 17
CHAPTER 1: Introduction
This chapter provides a brief overview of Haivision’s Makito Video Encoder, along with a
description of the main hardware components and key features.
NOTE References to the “Makito” can be taken to include the Makito Compact HD H.264
Video Encoder with DVI (B-290E-DVI) and the Makito-SDI Compact HD H.264 Video
Encoder with SDI (B-290E-HDSDI) unless specifically stated otherwise.
Topics In This Chapter
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Makito Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chassis Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
System Interfaces (Rear Panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Audio/Video Interfaces (Rear Panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Makito DVI-I Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Makito-SDI BNC/S-Video Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
LED Status Indicators (Rear Panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Makito Air Interfaces and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Audio Talkback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Hardening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Introduction
Product Overview
Makito User’s Guide, v2.1.0, Issue 01 18
Product Overview
The Makito Compact HD H.264 Video Encoder is Haivision’s latest video networking
solution, delivering high performance H.264 in a compact and cost-effective form factor.
The Makito is ideal for multichannel enterprise IPTV delivery, for HD signage deploy-
ments, and for mass HD distribution/record environments such as schools, medical facili-
ties, and professional training and simulation environments.
The Makito now supports HD up to 1080p60 (Component Analog or Digital) or computer
resolutions up to 1280x1024 at 75 Hz (RGB or DVI-D) input via its DVI-I connector. The
Makito-SDI supports SDI, HD-SDI, 3G-SDI (the new standard for 1080p60), and
Composite on its BNC interface. The Makito-SDI also supports S-Video (for Standard
Definition). Thus the Makito addresses video-over-IP encoding anywhere on a resolution /
bandwidth scale from CIF as low as 150 kbps to Full HD at 15 Mbps.
Figure 1-1 Front View (Single Chassis)
Figure 1-2 Sample Rear Views (Single Chassis, stacked)

Introduction
Product Overview
Makito User’s Guide, v2.1.0, Issue 01 19
Makito Air
The Makito Air Ruggedized HD/SD H.264 Video Encoder incorporates the performance
and power of the standard Makito in a ruggedized chassis and couples this with full
KLV/CoT metadata capabilities. The Makito Air addresses Intelligence, Surveillance,
Reconnaissance (ISR) challenges by delivering H.264 video from Standard Definition up
to 1080p60 with metadata over IP. For details, see “Makito Air Interfaces and LEDs” on
page 29.
Chassis Styles
The Makito is available in four chassis styles:
• as an ultra compact appliance for single channel encoding (shown in previous section),
• within a 4U high density chassis (MB21) that can contain up to 21 Makito encoders,
• within a 1U chassis (MB6) that can contain up to six Makito encoders, and
• the Makito Air Ruggedized HD/SD H.264 Video Encoder.
The MB21 and MB6 chassis are shown in the following figures.
Figure 1-3 Multichannel Chassis - Front View (Top - MB21, Bottom - MB6)

Introduction
Product Overview
Makito User’s Guide, v2.1.0, Issue 01 20
Figure 1-4 Multichannel Chassis - Rear View (Top - MB21, Bottom - MB6-AC)
NOTE The MB6 is available with a single AC, DC, or medical grade AC power supply. For
details, see “MB6 (6-Slot) Chassis” on page 51.
The Makito Dual Height Blade may be used in either the MB21 or MB6 chassis.
The Makito Air is shown in the following figure.
Figure 1-5 Makito Air - Front and Rear Views