HAMPTON BAY Mercer 52 inch User manual

USE AND CARE GUIDE
1-800-527-0998
HOMEDEPOT.COM/HOMEDECORATORS
THANK YOU
THANK YOU
MERCER 52 INCH CEILING FAN
Item #296-347
Model #14725
Questions, problems, missing parts? Before returning to the store,
call Home Decorators Collection Customer Service
8 a.m. - 6 p.m., EST, Monday-Friday

Table of Contents ..........................................................
Safety Information .........................................................
Warranty .........................................................................
Pre-installation ..............................................................
Specifications ..........................................................................
Tools Required .........................................................................
Hardware Included ..................................................................
Package Contents ....................................................................
Dual Mounting Instructions .....................................................
Installation .....................................................................
Assembly ........................................................................
Standard Ceiling Mounting ......................................................
Close-to-Ceiling Mounting .....................................................
Hanging the Fan .....................................................................
Attaching the Fan Blades .......................................................
Installing the Light Kit ............................................................
2
3
4
4
4
4
5
6
7
8
9
9
10
11
15
16
Operation ......................................................................
Remote Control Operating Instructions ..................................
Installing the Remote Control Holder .....................................
Reverse Switch Operating Instructions ..................................
Care and Cleaning .......................................................
Troubleshooting ..........................................................
Service Parts ...............................................................
18
18
18
19
19
20
21
Table of Contents
2

Safety Information
3
□Read and save these instructions.
□To reduce the risk of electric shock, ensure electricity has
been turned off at the circuit breaker or fuse box before
beginning.
□All wiring must be in accordance with the National Electrical
Code “ANSI/NFPA 70-1999” and local electrical codes.
Electrical installation should be performed by a qualified
licensed electrician.
□The outlet box and support structure must be securely
mounted and capable of reliably supporting a minimum of 35
lbs. Use only UL-listed outlet boxes marked “FOR FAN
SUPPORT.”
□The fan must be mounted with a minimum of 7 ft. clearance
from the trailing edge of the blades to the floor.
□Avoid placing objects in the path of the blades.
□To avoid personal injury or damage to the fan and other items,
be cautious when working around or cleaning the fan.
□Do not use water or detergents when cleaning the fan or fan
blades. A dry dust cloth or lightly dampened cloth will be
suitable for most cleaning.
□After making electrical connections, spliced conductors
should be turned upward and pushed carefully up into the
outlet box. The wires should be spread apart with the
grounded conductor and the equipment-grounding conductor
on one side of the outlet box and the ungrounded conductor
on the other side of the outlet box.
□All setscrews must be checked and retightened where
necessary before installation.
WARNING: To reduce the risk of electrical shock or fire, do
not use this fan with any solid-state fan speed control device.
It will permanently damage the electronic circuitry.
WARNING: To reduce the risk of personal injury, do not
bend the blade arms (also referred to as flanges), when
installing the brackets, balancing the blades or cleaning the
fan.
WARNING: Do not insert foreign objects between rotating
fan blades.
WARNING: To reduce the risk of fire, electric shock or
personal injury, mount the fan to the outlet box marked
acceptable for fan support with the screws provided with the
outlet box.
CAUTION: To reduce the risk of personal injury, use only
the screws provided with the outlet box.
NOTICE: This fan includes a 190W limiter to comply with the
Department of Energy 2009 regulation. Lamping this product over
190W will cause this fan not to light. Please use bulbs with a total
wattage under the 190W regulation.
3
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SPECIFICATIONS
SPECIFICATIONS
TOOLS REQUIRED
TOOLS REQUIRED
Phillips
screwdriver
Electrical
tape
Wire
stripper
Flat blade
screwdriver
Step
ladder
NOTE: These are approximate measures. They do not
include amps and wattage used by the light kit.
Warranty
4
Pre-InstallationPre-Installation
We warrant the fan motor to be free from defects in workmanship and material present at time of shipment from the factory for a period
of lifetime after the date of purchase by the original purchaser. We also warrant that all other fan parts, excluding any glass or acrylic
blades, to be free from defects in workmanship and material at the time of shipment from the factory for a period of two years after the
date of purchase by the original purchaser. We agree to correct such defects without charge or at our option replace with a comparable or
superior model if the product is returned. To obtain warranty service, you must present a copy of the receipt as proof of purchase. All
costs of removing and reinstalling the product are your responsibility. Damage to any part such as by accident, misuse, improper installa-
tion or by affixing any accessories, is not covered by this warranty. Because of varying climatic conditions this warranty does not cover
any changes in brass finish, including rusting, pitting, corroding, tarnishing or peeling. Brass finishes of this type give their longest useful
life when protected from varying weather conditions. A certain amount of “wobble” is normal and should not be considered a defect.
Servicing performed by unauthorized persons shall render the warranty invalid. There is no other express warranty. We hereby disclaim
any and all warranties, including but not limited to those of merchantability and fitness for a particular purpose to the extent permitted by
law. The duration of any implied warranty which cannot be disclaimed is limited to the time period as specified in the express warranty.
Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you. The retailer shall
not be liable for incidental, consequential, or special damages arising out of or in connection with product use or performance except as
may otherwise be accorded by law. Some states do not allow the exclusion of incidental or consequential damages, so the above
exclusion or limitation may not apply to you. This warranty gives specific legal rights, and you may also have other rights which vary from
state to state. This warranty supersedes all prior warranties. Shipping costs for any return of product as part of a claim on the warranty
must be paid by the customer.
Contact the Customer Service Team at 1-800-527-0998 or visit www.HOMEDEPOT.COM/HOMEDECORATORS
52 in.
Low
Medium
High
120
Fan size
Fan size
Watts
Watts
RPM
RPM
CFM
CFM
Speed
Speed
Volts
Volts
Amps
Amps
1.688 ft.
N.W.
N.W.
G.W.
G.W.
C.F.
C.F.
0.32
0.53
0.62
11.65
39.21
73.90
66
136
191
1847.05
4267.02
6132.43
8.2 kgs
(18.04 lbs)
9.6 kgs
(21.12 lbs)

Pre-Installation (continued)
HARDWARE INCLUDED
HARDWARE INCLUDED
NOTE: Hardware shown to actual size unless noted
otherwise in the table below.
AA
BB
CC
DD
EE
FF
GG
HH
II
JJ
KK
LL
MM
NN
OO
PP
QQ
RR
SS
Plastic wire nut
Mounting bracket screw (3/16 in. x 3/8 in.) and lock washer (preassembled)
Blade attachment screw (3/16 in. x 15 mm) and fiber washer
Balance kit (not to scale)
Receiver (not to scale)
Remote control (not to scale)
12V MN21/A23 battery (not to scale)
Remote control holder (not to scale)
Remote control holder mounting screw
Remote control holder plug (preassembled)
Clevis pin (preassembled)
Cotter pin (preassembled)
Collar setscrew (3/16 in. x 11 mm) (preassembled)
Cross pin (preassembled)
Setscrew (#8 x 12 mm) (preassembled)
Collar mounting screw (3/16 in. x 1/2 in.) (preassembled)
Metal plate
Light kit mounting plate screw (5/32 in. x 8 mm) (preassembled)
Light kit mounting screw (5/32 in. x 8 mm) (preassembled)
Part
Part
Description
Description
9
4
13
1
1
1
1
1
2
2
1
1
2
1
1
6
1
3
3
Quantity
Quantity
AA
BB
DD
CC
EE
FF
GG
HH
II
JJ
KK
LL
MM
OO
NN
PP
SS
RR
QQ
5HOMEDEPOT.COM/HOMEDECORATORS
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Part
Part
H
I
J
K
L
M
Description
Description
Blade
Blade support plate
Light kit mounting plate
Light kit
100 watt JD type halogen bulb
Glass shade
Quantity
Quantity
4
4
1
1
1
1
Part
Part
A
B
C
D
E
F
G
Quantity
Quantity
1
1
1
1
1
1
1
Description
Description
Mounting bracket (preassembled)
Canopy ring (preassembled)
Canopy
Canopy bottom cover (preassembled)
Hanger ball/downrod assembly
Coupling cover
Fan motor assembly
PACKAGE CONTENTS
PACKAGE CONTENTS
Pre-Installation (continued)
6
A
C
E
D
F
I
H
G
L
M
J
K
B

Pre-Installation (continued)
DUAL MOUNTING INSTRUCTIONS
DUAL MOUNTING INSTRUCTIONS
7
This ceiling fan is supplied with two types of hanging assemblies: the
standard ceiling installation using the downrod with ball and socket
mounting, and the "close-to-ceiling" mounting. The "close-to-ceiling"
mounting is recommended in rooms with less than 8 ft. ceilings or in
areas where additional space is desired from the floor to the fan blades.
When using the standard downrod installation, the distance from the
ceiling to the bottom of the fan blades will be approximately 12 in. The
"close-to-ceiling" installation reduces the distance from the ceiling to the
bottom of the fan blades to approximately 9 in.
Once you have decided which ceiling installation you will use, refer to the
corresponding sections and procedures during the assembly period.
Where necessary, each section of the instructions will note the different
procedures to follow for the two types of installation.
Standard Ceiling Mounting
Close-to-Ceiling Mounting
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To hang your fan where there is an existing fixture but no ceiling
joist, you may need an installation hanger bar (UU) (not included)
as shown above.
If your ceiling fan does not have an existing UL-listed mounting
box, then install one using the following instructions:
□Disconnect the power by removing the fuses or turning off
the circuit breakers.
□Secure the outlet box (TT) (not included) directly to the
building structure. Use appropriate fasteners and materials
(not included). The outlet box and its bracing must be able
to fully support the weight of the moving fan (at least 35
lbs.). Do not use a plastic outlet box.
The illustrations below show three different ways to mount the
outlet box (TT) (not included).
TT
TT
UU
TT
TT
A
Installation
MOUNTING OPTIONS
MOUNTING OPTIONS
8
WARNING: To reduce the risk of fire, electric shock, or
personal injury, mount the fan to an outlet box marked
acceptable for fan support using the screws provided with the
outlet box. An outlet box commonly used for the support of
lighting fixtures may not be acceptable for fan support and
may need to be replaced. If in doubt, consult a qualified
electrician.
NOTE: You may need a longer downrod to maintain proper
blade clearance when installing on a steep, sloped ceiling.
The maximum angle allowable is 18° away from horizontal. If
the canopy (C) touches the hanger ball/downrod assembly (E),
then remove the decorative canopy bottom cover (D) and turn
the canopy (C) 180° before attaching the canopy (C) to the
mounting bracket (A).

9
1Preparing the canopy 2Preparing the motor
□Remove the canopy ring (B) from the canopy (C).
□Remove the two non-slotted mounting bracket screws
(BB) from the canopy (C), and loosen the slotted
mounting bracket screws (BB) on the canopy (C).
□Remove the canopy (C) from the mounting bracket (A)
by turning the canopy (C) counterclockwise.
3Assembling the fan
□Remove the clevis pin (KK) and cotter pin (LL), and
loosen the two collar setscrews (MM) from the motor
collar.
□Remove the hanger ball (VV) from the hanger
ball/downrod assembly (E) by loosening the
setscrew (OO), removing the cross pin (NN), and
sliding ball (VV) off downrod (WW).
Assembly — Standard Ceiling Mounting
A
BB
BB
C
B
LL
KK
MM
MM
OO
WW
NN
VV
□Carefully feed the motor wires up through the
downrod (WW). Thread the downrod into the coupling.
□Next, line up the holes and replace the cotter pin (LL)
and clevis pin (KK). Tighten the two collar setscrews
(MM).
□Slip coupling cover (E), canopy ring (B), and canopy
(C) onto downrod (WW).
□Carefully reinstall the hanger ball (VV) onto the
downrod (WW), being sure that cross pin (NN) is in
correct position, setscrews (OO) are tightened and
wires are not twisted.
WARNING: Failure to properly install the cotter pin (LL)
could result in the fan loosening and possibly falling.
NOTE: If a longer downrod (not included) is needed, take
out the screw located in the hanger ball, lower the hanger
ball and remove the pin. Remove all three pieces from the
downrod and assemble them onto the new longer downrod
before proceeding to the downrod installation. B
E
VV
C
WW
MM
G
MM
KK
LL
OO
NN
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10
Assembly — Close-to-Ceiling Mounting
12
3Assembling the fan
Preparing the motorPreparing the canopy
□Remove three of the six collar mounting screws with
lock washers (PP) (every other one) from the collar on
top of the fan motor assembly (G).
□Route the wires exiting the top of the fan motor
through the canopy ring (B) (make sure the slot
openings are on top), and then proceed to place the
canopy (C) and metal plate (QQ) over the collar at the
top of the fan motor assembly (G).
□Align the mounting holes in the bottom of the canopy
(C) with the holes in the top of the fan motor assem-
bly (G), and fasten using the three collar mounting
screws with lock washers (PP) previously removed.
□Tighten the collar mounting screws (PP) securely.
WARNING: Failure to completely tighten the three collar
mounting screws (PP) could result in the fan becoming loose
and possibly falling.
C
B
G
QQ
PP
□Remove the canopy ring (B) from the canopy (C).
□Remove the mounting bracket (A) from the canopy (C)
by loosening the four mounting bracket screws (BB)
on the top of the canopy (C).
□Remove the two non-slotted mounting bracket screws
(BB) and loosen the slotted mounting bracket screws
(BB).
□Remove the canopy bottom cover (D) from the canopy
(C) by turning the canopy bottom cover (D)
counterclockwise.
PP
G
A
BB
BB
C
B
D

11
Assembly — Hanging the Fan
4Attaching the fan to the
electrical box
5b5a Hanging instructions for
standard mounting
Hanging instructions for
close-to-ceiling mounting
□Pass the 120-volt supply wires through the center
hole in the mounting bracket (A).
□Attach the mounting brackett (A) on the outlet box
(TT) by sliding the mounting brackett (A) over the
screws provided with the outlet box. When using
“close-to-ceiling” mounting, it is important that the
mounting bracket (A) be level. If necessary, use
leveling washers (not included) between the mount-
ing bracket (A) and the outlet box (TT). Note that the
flat side of the mounting bracket (A) is toward the
outlet box (TT).
□Securely tighten the two mounting screws.
WARNING: To reduce the risk of fire, electric shock or
other personal injury, mount the fan only to an outlet box or
supporting system marked acceptable for fan support and
use the mounting screws provided with the outlet box.
WARNING: The tab in the ring must rest in the groove of
the hanger ball (E). Failure to properly seat the tab in the
groove could cause damage to the wiring.
WARNING: The hook is only to hold the fan while attaching
wiring. Failure to hang as instructed may result in the tab
breaking causing the fan to fall. The hook must pass from the
inside to the outside of the canopy.
□Carefully lift the fan motor assembly (G) up to the
mounting bracket (A) and seat the hanger ball (E) in
the mounting bracket (A) socket. Make sure the tab
on the mounting bracket (A) socket is properly seated
in the groove in the hanger ball (E). This will help to
balance the ceiling fan.
□Carefully lift the fan motor assembly (G) up to the
mounting bracket (A) and hang the fan on the hook
provided using one of the holes at the outer rim of the
canopy (C).
A
TT
A
A
C
G
C
E
G
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Assembly — Hanging the Fan (continued)
12
6Preparing the receiver and
remote control
EE
FF
If you feel you do not have enough electrical wiring
knowledge or experience, have your fan installed by a
licensed electrician.
This remote control unit is equipped with 16 code
combinations to prevent possible interference from or to
other remote units. The frequency switches on your
receiver (EE) and remote control (FF) have been preset at
the factory. Please recheck to make sure the switches on
the remote control (FF) and the receiver (EE) are set to the
same position. Any combination of settings will operate
the fan as long as the switches in the remote control (FF)
and receiver (EE) are set to the same position.
□After checking the switches, insert the receiver (EE)
into the mounting bracket (A) with the flat side of the
receiver (EE) facing the ceiling.
CAUTION: Do not use with a wall light dimmer switch.
WARNING: To avoid possible electrical shock, be sure
electricity is turned off at the main fuse box before wiring.
A
EE

7Making the electrical connections
Assembly — Hanging the Fan (continued)
13
Follow the steps below to connect the fan to your
household wiring. Use the plastic wire nuts (AA) with your
fan. Secure the wire nuts (AA) with electrical tape. Make
sure there are no loose strands or connections.
Motor to receiver electrical connections:
□Connect the black wire (XX) from the fan to the black
wire (AAA) marked "TO MOTOR L" from the receiver
(EE).
□Connect the white wire (ZZ) from the fan to the white
wire (BBB) marked "TO MOTOR N" from the receiver
(EE).
□Connect the blue wire (YY) from the fan to the blue
wire (CCC) marked "For Light" from the receiver (EE).
Receiver to house supply wires electrical connections:
□Connect the black (hot) wire (FFF) from the ceiling to
the black wire (DDD) marked "AC in L" from the
receiver (EE).
□Connect the white (neutral) wire (GGG) from the
ceiling to the white wire (EEE) marked "AC in N" from
the receiver (EE).
□If your outlet box (TT) has a ground wire (HHH) (green
or bare copper) connect it to the fan ground wires (III);
otherwise connect the hanger ball/downrod assembly
(E) ground wire to the mounting bracket (A).
□Secure each wire connection with a plastic wire nut
(AA) provided with the electrical hardware.
□After connecting the wires, spread them apart so that
the green and white wires are on one side of the
outlet box (TT) and the black and blue wires are on
the other side. Carefully tuck the wire connections up
into the outlet box (TT).
WARNING: Check to see that all connections are tight,
including ground, and that no bare wire is visible at the wire
nuts, except for the ground wire.
NOTE: The fan must be installed at a maximum distance of
20 feet from the remote control for proper signal transmission
between the remote control and the fan's receiving unit.
CAUTION: Do not use with a wall light dimmer switch.
DDD
FFF GGG
EE
HHH
EEE
TT
E
AA
AAA
CCC
BBB
ZZ
YY
XX
III
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14
Assembly — Hanging the Fan (continued)
7a Standard ceiling mounting
□Slide the canopy (C) up to the ceiling. Make sure you
have placed the wires safely into the outlet box (TT).
□ Secure the canopy (C) to the mounting bracket (A)
with the four mounting bracket screws and lock
washers (BB) included with your fan.
□ Raise up canopy ring (B) and line up the 4 tabs (KKK)
with the 4 grooves (JJJ) on the canopy (C). Once lined
up, slide the canopy ring (B) and secure it to the
canopy (C) until snug.
WARNING: The locking slots of the canopy (C) are provided
only as an aid to mounting. Do not leave the fan assembly
unattended until all four mounting bracket screws (BB) are
engaged and firmly tightened.
WARNING: Make sure the tab on the mounting bracket (A)
properly sits in the groove in the hanger ball (E) before
attaching the canopy (C) to the mounting bracket (A) by
turning the canopy (C) until it drops into place.
7b Close-to-ceiling mounting
□Remove the fan from the hook on the mounting
bracket (A).
□Secure the canopy (C) to the mounting bracket (A)
with the four mounting bracket screws with lock
washers (BB) provided.
□ Raise up canopy ring (B) and line up the 4 tabs (KKK)
with the 4 grooves (JJJ) on the canopy (C). Once lined
up, slide the canopy ring (B) and secure it to the
canopy (C) until snug.
WARNING: Locking slots of the canopy (C) are provided
only as an aid to mounting. Do not leave the fan assembly
unattended until all four canopy screws (BB) are engaged and
firmly tightened.
BB
TT
C
A
B
KKK
JJJ
BB
TT
C
A
B
KKK
JJJ

15
Assembly — Attaching the Fan Blades
□Insert the blade (H) through the slot in the housing. Align
the holes in the blade (H), the blade support plate (I), and
the fan motor assembly (G) and secure with a blade
attachment screw and fiber washer (CC).
□Repeat this procedure with the remaining blades (H).
WARNING: To reduce the risk of personal injury, do not
bend the blades (H) while installing, balancing the blades (H),
or cleaning the fan.
WARNING: Remove the three rubber packing mounts (LLL)
from the fan motor assembly (G) and discard prior to
attaching the blades (H).
WARNING: Do not insert foreign objects between rotating
fan blades (H).
8Attaching the Fan Blades
H
CC
G
I
LLL
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K
SS
J
9Attaching the light kit mounting
plate to the mounting ring 10
□Remove one of the three light kit mounting plate
screws (RR) from the mounting ring (MMM) and
loosen the other two screws. (Do not remove.)
□Place the key holes in the light kit mounting plate (J)
over the two screws (RR) previously loosened from
the mounting ring (MMM). Turn the light kit mounting
plate (J) until the light kit mounting plate (J) locks in
place at the narrow section of the key holes.
□Secure by tightening the two mounting plate screws
(RR) previously loosened and the one (RR) previously
removed.
Attaching the light kit to
the light kit mounting plate
Assembly — Installing the Light Kit
16
RR
J
MMM
CAUTION: Before starting installation, disconnect the
power by turning off the circuit breaker or removing the fuse
at the fuse box. Turning power off using the fan switch is not
sufficient to prevent electric shock.
□Remove one of the three light kit mounting screws
(SS) from the light kit mounting plate (J) and loosen
the other two screws (SS). (Do not remove.)
□While holding the light kit (K) under your fan motor
assembly (G), make the wire connections:
- White to white
- Black to black
□Place the key holes in the light kit (K) over the two
mounting screws (SS) previously loosened from the
light kit mounting plate (J). Turn the light kit (K) until
the light kit (K) locks in place at the narrow section of
the key holes. Secure by tightening the two light kit
mounting screws (SS) previously loosened and the
one (SS) previously removed.
G

17
M
J
L
11 Finishing the light kit and
attaching the glass shade
Assembly — Installing the Light Kit (continued)
CAUTION: Before starting installation, disconnect the
power by turning off the circuit breaker or removing the fuse
at the fuse box. Turning power off using the fan switch is not
sufficient to prevent electric shock.
□Install the 100 watt JD type halogen bulb (L)
(included).
□Raise the glass shade (M) up against the light kit
mounting plate (J) and secure the glass shade (M) to
the fan by turning the glass shade (M)
counterclockwise until snug. DO NOT OVERTIGHTEN.
□Restore power and your light kit is ready for
operation.
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Operation
□Install the 12V MN21/A23 battery (GG) (included) into the
remote control (FF). To prevent damage to the remote control
(FF), remove the battery if not used for long periods.
REMOTE CONTROL OPERATING INSTRUCTIONS
REMOTE CONTROL OPERATING INSTRUCTIONS
INSTALLING THE REMOTE CONTROL HOLDER
INSTALLING THE REMOTE CONTROL HOLDER
HH
II
JJ
18
FF
GG
□Remove the two remote control holder plugs (JJ) from the
remote control holder (HH). Note that the plugs have unique
tabs that allows them to fit only in one hole.
□Attach the remote control holder (HH) with the two remote
control holder mounting screws (II).
□Replace the two remote control holder plugs (JJ) each into its
own hole.
□Restore power to the ceiling fan and test for proper operation.
HI , MED, LOW buttons: set the fan speed.
OFF button: turns the fan off.
button: turns the light on or off and also controls the brightness
setting. Press and release this button to turn the light on or off.
Press and hold the button to set the desired brightness. The light
button has an auto-resume, it will stay at the same brightness as
the last time it was turned off.

Operation (continued)
Care and Cleaning
□Check the support connections, brackets, and blade
attachments twice a year. Make sure they are secure.
Because of the fan’s natural movement, some
connections may become loose over time. It is not
necessary to remove the fan from the ceiling.
□Clean your fan periodically. Use only a soft brush or
lint-free cloth to avoid scratching the finish. The plating is
sealed with a lacquer to minimize discoloration or
tarnishing.
□(Optional) Apply a light coat of furniture polish to the wood
blades.
□(Optional) Cover small scratches with a light application of
shoe polish.
Do
□Use water when cleaning. Water could damage the motor,
or the wood, or possibly cause an electrical shock.
□Apply oil to your fan or motor. The motor has
permanently-lubricated sealed ball bearings.
Do not
19
NOTE: Wait for the fan to stop before reversing the direction
of the blade rotation.
REVERSE SWITCH OPERATING INSTRUCTIONS
The reverse switch is located on the top of the motor housing.
Slide the switch to the left for warm weather operation. Slide the
switch to the right for cool weather operation.
Warm weather - (Counterclockwise Direction) A downward air flow
creates a cooling effect. This allows you to set your air conditioner
on a warmer setting without affecting your comfort.
Cool weather - (Clockwise Direction) An upward air flow moves
warm air off the ceiling. This allows you to set your heating unit on
a cooler setting without affecting your comfort.
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Troubleshooting
20
□This unit is equipped with a wattage limiting device. Lamping in excess of 190 watts will disable your
ceiling fan's light kit. To reset your light kit you must turn the power off and relamp, keeping the
wattage under 190 watts. Restore power to your ceiling fan and continue normal operation.
□Do not connect the fan with wall mounted variable speed control(s).
□Make sure the dip switches are set correctly.
□Check that all blade and blade arm screws are secure.
□Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a
point on the ceiling above the tip of one of the blades. Measure from a point on the center of each blade
to the point on the ceiling. Rotate the fan until the next blade is positioned for measurement. Repeat for
each blade. Measurements deviation should be within 1/8 in. Run the fan for 10 minutes.
□Use the enclosed blade balancing kit if the blade wobble is still noticeable.
Lights shut off and will not
come back on.
The fan wobbles.
The remote control is
not working.
Problem
Problem
Solution
Solution
□Check the main and branch circuit fuses or breakers.
□Check the line wire connections to the fan and switch wire connections in the switch housing.
□Check to make sure the dip switches from the remote control and receiver are set to the same
frequency.
□Make sure all motor housing screws are snug.
□Make sure the screws that attach the fan blade arm to the motor hub are tight.
□Make sure wire nut connections are not rattling against each other or the interior wall of the switch
housing.
□Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this
time.
□If using the ceiling light kit, make sure the screws securing the glassware are tight. Check that the light
bulb is also secure.
□Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
□Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket
and outlet box.
The fan will not start.
The fan sounds noisy.
WARNING: Make sure the power is off at the electrical
panel box before you attempt any repairs. Refer to step 7
“Making the electrical connections” on page 13.