Hatco HBG-2418 User manual

Heated Black Glass Shelves
HBG and HBGB Series
Installation and Operating Manual
or and Non- Models
P/N 07.04.457.00
© 2015 atco Corporation
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Original Instructions
Originalanleitung
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Instructions originales
Istruzioni originali
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Form No. BGCEM-1015
2
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
injury.
WARNING
NOTICE
CAUTION
INTRODUCTION
atco eated Black Glass Shelves are designed to hold food
hot safely while blending into the surrounding décor. They will
keep food at proper serving temperatures without affecting
quality. These units feature a thermostatically-controlled heated
glass base that extends the food holding times.
eated Black Glass Shelves are products of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for eated Black Glass Shelves. atco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
All Models ............................................................................4
BG Models ........................................................................4
BGB Models ......................................................................4
Model Designation................................................................4
Specifications........................................................................4
Plug Configurations .............................................................4
Electrical Rating Chart — BG Models...............................5
Electrical Rating Chart — BGB Models ............................5
Dimensions — BG Models................................................6
Dimensions — BGB Models .............................................6
Installation .............................................................................7
General ................................................................................7
BG Models ........................................................................7
BGB Models ......................................................................7
Operation...............................................................................9
General ................................................................................9
Maintenance ........................................................................10
General ..............................................................................10
Daily Cleaning....................................................................10
Cleaning Burned-On Residue............................................10
Cleaning Sugary Spills.......................................................10
Cleaning Metal Marks and Scratches................................10
Troubleshooting Guide.......................................................11
Options and Accessories...................................................11
Service Information ............................................................14
International Limited Warranty..........................................14
IMPORTANT OWNER IN ORMATION
Record the model number, serial number (specification label
located on the bottom of the unit), voltage, and purchase date
of the unit in the spaces below. Please have this information
available when calling atco for service assistance.
Model No.________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the atco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Business
ours: 7:00 AM to 5:00 PM
Central Standard Time (C.S.T.)
(Summer ours [June to September]:
7:00 AM to 5:00 PM C.S.T., Monday–Thursday
7:00 AM to 4:00 PM C.S.T., Friday)
Telephone: [phone]
E-mail: [e-mail]
Fax: [phone] (Parts and Service)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
Correct Disposal of this Product
This marking indicates that this product and its electronic
components should not be disposed of with other
commercial waste. To prevent possible harm to the
environment or human health from uncontrolled waste
disposal, recycle responsibly to promote the sustainable
reuse of material resources. To dispose of product and its
electronic components, contact supplier where product
was purchased for environmentally safe recycling.
CONTENTS
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Form No. BGCEM-1015 3
IMPORTANT SA ETY IN ORMATION
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support the weight of the unit and contents.
Do not operate built-in models without control box
mounted properly as described in the installation
instructions.
The National Sanitation oundation (NS ) requires that
units over 36″ (914 mm) in width or weighing more than 80
lbs. (36 kg) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 4″ (102 mm) legs are included to allow for proper
cleaning access below unit.
Pitting or indentation in glass surface may occur from
sugary spills. If pitting or indentation occurs, glass surface
must be replaced. To prevent further damage and possible
injury from broken glass, stop using unit immediately and
contact an Authorized Hatco Service Agent.
Built-in units are designed for use in metallic countertops.
Damage to non-metallic countertop material is not covered
under the Hatco warranty.
Do not modify wiring or cut thermostat capillary wire on
control box to increase remote mounting distance. Cutting
thermostat capillary wire will cause unit to overheat and
may damage unit as well as surrounding countertop.
Do not turn on unit until it has been cleaned thoroughly.
Ceramic glass surface must be clear of debris to prevent
burn-on.
Do not lay unit on the side with the control panel or damage
to the unit could occur.
Do not slide pans across glass surface, use rough-
bottomed pans, or drop anything on glass surface.
Scratching or breakage may occur. Damage to glass
surface or breakage of glass caused by misuse is not
covered under warranty.
Use only wipes, pads, and cleaners designed specifically
for cleaning ceramic glass surfaces. Using other wipes,
pads, or cleaners may damage ceramic glass surface.
CAUTION
NOTICE
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn O power switch, unplug power cord, and allow
unit to cool before performing any cleaning, setup, or
maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 21°C (70° ).
• Remote mounted control panel must be mounted on a
vertical wall and installed in vertical position. Mounting
control panel in horizontal position may result in
collection of liquids and lead to an electric shock.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• Do not clean unit when it is energized or hot.
• Use only Genuine Hatco Replacement Parts when
service is required. ailure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
IRE HAZARD: Locate unit a minimum of 25 mm (1″) from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
Make sure food product has been heated to the proper
food-safe temperature before placing on the unit. ailure to
heat food product properly may result in serious health
risks. This unit is for holding preheated food product only.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax [phone].
WARNING
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
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Form No. BGCEM-1015
4
MODEL DESCRIPTION
All Models
All atco eated Black Glass Shelves are ideal for pass
through areas, buffet lines, and as hors d’ oeuvre displays.
National Sanitation Foundation (NSF) approval allows the
placement of food product directly on the glass surface, if
desired. Standard equipment includes an illuminated power
ON/OFF switch, a thermostatically-controlled heated ceramic
glass top, and a painted steel base. The eated Black Glass
Shelves have a temperature range of 38° to 93°C (100° to
200°F).
HBG Models
The BG eated Black Glass Shelf is a portable shelf with an
attached 1829 mm (6′) cord and plug. The portable unit is
available in six models: BG-2418, BG-3018, BG-3618,
BG-4818, BG-6018 and BG-7218.
Model BG
HBGB Models
The BGB eated Black Glass Shelf is a built-in unit that is
equipped with an attached trim mounting ring. The unit includes
a remote control box that is attached with 914 mm (3′) of
conduit. A 1829 mm (6′) cord with plug connects the remote
control box to the power source.
The built-in units are available in six models: BGB-2418,
BGB-3018, BGB-3618, BGB-4818, BGB-6018 and
BGB-7218.
Model BGB
MODEL DESIGNATION
H B G B - X X X X
Heated
Glass
Built-In
Black Width (inches)
Depth (inches)
SPECI ICATIONS
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle..
WARNING
Plug Configurations
NOTE: Receptacle not supplied by Hatco.
NEMA 5-15P
AS 3112
CEE 7/7 Schuko
BS-1363
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Model Voltage Watts Amps Plug Configurations Shipping Weight
BGB-2418 100 425 4.3 NEMA 5-15P 12 kg (27 lbs.)
220–230 (CE) 420–459 1.9–2.0 CEE 7/7 Schuko 12 kg (27 lbs.)
230–240 (CE) 459–500 2.0–2.1 BS-1363 or AS 3112 *12 kg (27 lbs.)
BGB-3018 100 525 5.3 NEMA 5-15P 15 kg (32 lbs.)
220–230 1050–1147 4.8–5.0 CEE 7/7 Schuko 15 kg (32 lbs.)
220–230 (CE) 525–574 2.4–2.5 CEE 7/7 Schuko 15 kg (32 lbs.)
230–240 1147–1249 5.0–5.2 CEE 7/7 Schuko 15 kg (32 lbs.)
230–240 (CE) 574–625 2.5–2.6 BS-1363 or AS 3112 *15 kg (32 lbs.)
BGB-3618 100 630 6.3 NEMA 5-15P 17 kg (37 lbs.)
220–230 (CE) 630–689 2.9–3.0 CEE 7/7 Schuko 17 kg (37 lbs.)
230–240 (CE) 689–750 3.0–3.1 BS-1363 or AS 3112 *17 kg (37 lbs.)
BGB-4818 100 850 8.5 NEMA 5-15P 25 kg (54 lbs.)
220–230 (CE) 840–918 3.8–4.0 CEE 7/7 Schuko 25 kg (54 lbs.)
230–240 (CE) 918–1000 4.0–4.2 BS-1363 or AS 3112 *25 kg (54 lbs.)
BGB-6018 100 1050 10.5 NEMA 5-15P 29 kg (64 lbs.)
220–230 (CE) 1050–1148 4.8–5.0 CEE 7/7 Schuko 29 kg (64 lbs.)
230–240 (CE) 1148–1250 5.0–5.2 BS-1363 or AS 3112 *29 kg (64 lbs.)
BGB-7218 100 1260 12.6 NEMA 5-15P 34 kg (74 lbs.)
220–230 (CE) 1260–1378 5.7–6.0 CEE 7/7 Schuko 34 kg (74 lbs.)
230–240 (CE) 1378–1500 6.0–6.3 BS-1363 or AS 3112 *34 kg (74 lbs.)
Model Voltage Watts Amps Plug Configurations Shipping Weight
BG-2418 100 425 4.3 NEMA 5-15P 10 kg (22 lbs.)
220–230 (CE) 420–459 1.9–2.0 CEE 7/7 Schuko 10 kg (22 lbs.)
230–240 (CE) 459–500 2.0–2.1 BS-1363 or AS 3112 *10 kg (22 lbs.)
BG-3018 100 525 5.3 NEMA 5-15P 12 kg (27 lbs.)
220–230 (CE) 525–574 2.4–2.5 CEE 7/7 Schuko 12 kg (27 lbs.)
230–240 (CE) 574–625 2.5–2.6 BS-1363 or AS 3112 *12 kg (27 lbs.)
BG-3618 100 630 6.3 NEMA 5-15P 15 kg (32 lbs.)
220–230 (CE) 630–689 2.9–3.0 CEE 7/7 Schuko 15 kg (32 lbs.)
230–240 (CE) 689–750 3.0–3.1 BS-1363 or AS 3112 *15 kg (32 lbs.)
BG-4818 100 850 8.5 NEMA 5-15P 20 kg (44 lbs.)
220–230 (CE) 840–918 3.8–4.0 CEE 7/7 Schuko 20 kg (44 lbs.)
230–240 (CE) 918–1000 4.0–4.2 BS-1363 or AS 3112 *20 kg (44 lbs.)
BG-6018 100 1050 10.5 NEMA 5-15P 25 kg (54 lbs.)
220–230 (CE) 1050–1148 4.8–5.0 CEE 7/7 Schuko 25 kg (54 lbs.)
230–240 (CE) 1148–1250 5.0–5.2 BS-1363 or AS 3112 *25 kg (54 lbs.)
BG-7218 100 1260 12.6 NEMA 5-15P 29 kg (64 lbs.)
220–230 (CE) 1260–1378 5.7–6.0 CEE 7/7 Schuko 29 kg (64 lbs.)
230–240 (CE) 1378–1500 6.0–6.3 BS-1363 or AS 3112 *29 kg (64 lbs.)
Form No. BGCEM-1015 5
SPECI ICATIONS
Electrical Rating Chart — HBG Models
Electrical Rating Chart — HBGB Models
NOTE: Shipping weight includes packaging.
*AS 3112 plug for use in Australia only.
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Model
Width
(A)
Depth
(B)
Height
(C)
ootprint
Width (D)
ootprint
Depth (E)
BG-2418 618 mm
(24-3/8″)
466 mm
(18-3/8″)
61 mm
(2-7/16″)
501 mm
(19-3/4″)
349 mm
(13-3/4″)
BG-3018 771 mm
(30-3/8″)
466 mm
(18-3/8″)
61 mm
(2-7/16″)
654 mm
(25-3/4″)
349 mm
(13-3/4″)
BG-3618 923 mm
(36-3/8″)
466 mm
(18-3/8″)
61 mm
(2-7/16″)
806 mm
(31-3/4″)
349 mm
(13-3/4″)
BG-4818 †1228 mm
(48-3/8″)
466 mm
(18-3/8″)
155 mm
(6-1/8″)
1086 mm
(42-3/4″)
324 mm
(12-3/4″)
BG-6018 †1533 mm
(60-3/8″)
466 mm
(18-3/8″)
155 mm
(6-1/8″)
1390 mm
(54-3/4″)
324 mm
(12-3/4″)
BG-7218 †1838 mm
(72-3/8″)
466 mm
(18-3/8″)
155 mm
(6-1/8″)
1695 mm
(66-3/4″)
324 mm
(12-3/4″)
Width
(A)
Depth
(B)
Height
(C)
Remote Box 178 mm
(7″)
64 mm
(2-1/2″)
76 mm
(3″)
Model
Width
(A)
Depth
(B)
Height
(C)
BGB-2418 651 mm
(25-5/8″)
498 mm
(19-5/8″)
55 mm
(2-3/16″)
BGB-3018 803 mm
(31-5/8″)
498 mm
(19-5/8″)
55 mm
(2-3/16″)
BGB-3618 955 mm
(37-5/8″)
498 mm
(19-5/8″)
55 mm
(2-3/16″)
BGB-4818 1260 mm
(49-5/8″)
498 mm
(19-5/8″)
55 mm
(2-3/16″)
BGB-6018 1565 mm
(61-5/8″)
498 mm
(19-5/8″)
55 mm
(2-3/16″)
BGB-7218 1870 mm
(73-5/8″)
498 mm
(19-5/8″)
55 mm
(2-3/16″)
A
B
DE
C
F
Dimensions – BGB Model
Dimensions — HBGB Models
Form No. BGCEM-1015
6
SPECI ICATIONS
Dimensions — HBG Models
A
D E
B
C
Dimensions – BG Model
†eight (C) includes 4″ (102 mm) legs.
NOTE: The specification
label is located on
the bottom of the
unit. See label for
serial number and
verification of unit
electrical information.
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Form No. BGCEM-1015 7
INSTALLATION
General
Use the following procedures to install the BG and BGB
units.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 21°C (70° ).
IRE HAZARD: Locate unit a minimum of 25 mm (1″) from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent
unit or its contents from falling accidentally and strong
enough to support the weight of the unit and contents.
Do not lay unit on the side with the control panel or
damage to the unit could occur.
HBG Models
1. Remove unit from box.
2. Remove tape and protective packaging from all surfaces of
unit.
NOTE: If 102 mm (4″) legs are required, refer to the OPTIONS
AND ACCESSORIES section in this manual for
installation instructions. 102 mm legs are included with
models greater than 1041 mm (36″) in width.
3. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 21°C (70°F).
Avoid areas that may be subject to active air movements
or currents (i.e., near exhaust fans/hoods and air
conditioning ducts).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
4. Install any accessories that came with the unit. Refer to the
OPTIONS AND ACCESSORIES section for details.
NOTICE
CAUTION
WARNING
HBGB Models
The National Sanitation oundation (NS ) requires that
units over 36″ (914 mm) in width or weighing more than 80
lbs. (36 kg) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 4″ (102 mm) legs are included to allow for proper
cleaning access below unit.
Do not operate built-in models without control box
mounted properly as described in the installation
instructions.
Built-in units are designed for use in metallic countertops.
Damage to non-metallic countertop material is not covered
under the Hatco warranty.
1. Remove unit from box.
2. Remove tape and protective packaging from all surfaces
of unit.
3. Prepare the countertop opening. Refer to the “Countertop
Cutout” chart in this section for recommended countertop
cutout dimensions.
4. Apply a bead of NSF-approved sealant on the top edge of
the countertop cutout and the underside of the trim
mounting ring. The sealant must be rated for use at a
minimum temperature of 121°C (250°F).
5. Place the unit into the countertop opening.
6. Remove any excess sealant.
7. Locate the remote control box assembly in an area that is
convenient for operation. If necessary, remove the end
brackets from the control box, rotate, and reposition them.
• The remote control box can be surface, under-counter,
or recess mounted. If recess mounting, the control box
will require a mounting cutout of 7-1/4″ W x 3-1/4″
(184 x 83 mm).
Remote Control Box Mounting Options
• The distance the remote control box can be mounted
from the unit is determined by the 914 mm (3′) conduit.
Do not pull the conduit tight to increase the mounting
distance. The conduit should have some slack after the
control box is mounted.
continued...
Under Counter
Surface
Recess
NOTICE
CAUTION
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Countertop Cutout
Model Width Depth
BGB-2418 625 mm (24-5/8″) –632 mm (24-7/8″) 473 mm (18-5/8″) –480 mm (18-7/8″)
BGB-3018 778 mm (30-5/8″) – 784 mm (30-7/8″) 473 mm (18-5/8″) –480 mm (18-7/8″)
BGB-3618 930 mm (36-5/8″) –937 mm (36-7/8″) 473 mm (18-5/8″) –480 mm (18-7/8″)
BGB-4818 1235 mm (48-5/8″) – 1241 mm (48-7/8″) 473 mm (18-5/8″) –480 mm (18-7/8″)
BGB-6018 1540 mm (60-5/8″) – 1546 mm (60-7/8″) 473 mm (18-5/8″) –480 mm (18-7/8″)
BGB-7218 1845 mm (72-5/8″) – 1851 mm (72-7/8″) 473 mm (18-5/8″) –480 mm (18-7/8″)
Form No. BGCEM-1015
8
INSTALLATION
Trim Mounting Ring
Metallic
Countertop
Apply a bead of NSF-approved
sealant between the metallic
countertop and trim mounting ring.
Sealant must be rated for use at
a minimum temperature of
121°C (250°F).
BGB Countertop Installation
Do not modify wiring or cut thermostat capillary wire on
control box to increase remote mounting distance. Cutting
thermostat capillary wire will cause unit to overheat and
may damage unit as well as surrounding countertop.
NOTE: The remote control box should be mounted using
screws with a 1/4″ (6 mm) minimum diameter screw
head inserted through the keyholes located on the
mounting brackets. The remote control box is to be
readily removable, not permanently mounted.
NOTICE
8. Once all components are secured, proceed to the
OPERATION section.
NOTE: A 1829 mm (6′) cord is supplied with this appliance; any
excess cord should be neatly routed so it does not hang
down.
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Form No. BGCEM-1015 9
OPERATION
General
Use the following procedure to turn on and operate the BG
and BGB units.
Read all safety messages in the IMPORTANT SA ETY
IN ORMATION section before operating this equipment.
Do not turn on unit until it has been cleaned thoroughly.
Ceramic glass surface must be clear of debris to prevent
burn-on.
Use only wipes, pads, and cleaners designed specifically
for cleaning ceramic glass surfaces. Using other wipes,
pads, or cleaners may damage ceramic glass surface.
Do not slide pans across glass surface, use rough-
bottomed pans, or drop anything on glass surface.
Scratching or breakage may occur. Damage to glass
surface or breakage of glass caused by misuse is not
covered under warranty.
1. Using an appropriate cleaning wipe or a damp cloth, clean
the glass surface of the unit. Consistent daily cleaning will
keep cleanup easy as well as protect and preserve the
glass surface of the unit.
2. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
NOTICE
WARNING
3. Move the power ON/OFF switch to the ON position.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
4. Turn the temperature control to the desired temperature
setting.
5. Allow the unit 30 minutes to reach operating temperature.
NOTE: Refer to the OPTIONS AND ACCESSORIES section for
installation and operation information for HBGB units
equipped with the flush-style remote mounted control
panel.
CAUTION
Power ON/OFF Switch
Temperature Control
HEATED
BLACK GLASS
Standard Control Panel
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Form No. BGCEM-1015
10
MAINTENANCE
General
atco eated Black Glass Shelves are designed for maximum
durability and performance, with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn O power switch, unplug power cord, and allow
unit to cool before performing any cleaning, setup, or
maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax [phone].
Use only wipes, pads, and cleaners designed specifically
for cleaning ceramic glass surfaces. Using other wipes,
pads, or cleaners may damage ceramic glass surface.
DO NOT turn on unit until it has been cleaned thoroughly.
Ceramic glass surface must be clear of debris to prevent
burn-on.
Daily Cleaning
Consistent daily cleaning will keep cleanup easy as well as
protect and preserve the glass surface. Make sure to use only
wipes, pads, and cleaners designed specifically for cleaning
ceramic glass surfaces.
1. Before turning on the unit each day, clean the glass surface
using an appropriate cleaning wipe or a damp cloth.
2. At the end of each day:
a. Turn off the unit and allow to cool.
b. Clean the glass surface using an appropriate cleaning
wipe or damp cloth. If additional cleaning is necessary,
follow the “Cleaning Burned-On Residue” procedure in
this section.
NOTICE
WARNING
Cleaning Burned-On Residue
To clean burned-on residue, the use of ceramic glass cleaner
may be necessary.
1. Allow the unit to cool.
2. Spread a few drops of ceramic glass cleaner onto the
residue area.
3. Using an appropriate cleaning wipe, rub the residue area
while applying pressure as needed.
4. If residue remains, repeat the steps above as needed.
5. After all residue has been removed, polish the entire glass
surface using the ceramic glass cleaner and paper towel.
Cleaning Sugary/Sticky Spills
1. Turn off the unit.
2. While wearing an oven mitt, remove the bulk of the spill
using paper towel.
3. Allow the unit to cool.
4. Follow the “Cleaning Burned-On Residue” procedure in this
section to remove the remainder of the spill.
5. Do not use the unit again until the spill has been cleaned
completely.
Pitting or indentation in glass surface may occur from
sugary spills. If pitting or indentation occurs, glass surface
must be replaced. To prevent further damage and possible
injury from broken glass, stop using unit immediately and
contact an Authorized Hatco Service Agent.
Cleaning Metal Marks and Scratches
Metal marks and scratches from pans usually can be removed.
Be careful when placing pans onto the glass surface. To avoid
metal marks and scratches, do not slide pans across the glass
surface.
1. Allow the unit to cool.
2. Spread a few drops of ceramic glass cleaner onto the
marked area.
3. Using an appropriate cleaning wipe, rub the marked area
while applying pressure as needed.
4. If metal marks and scratches remain, repeat the steps
above as needed.
NOTE: Check the bottom of all pans for roughness that could
scratch the glass surface.
NOTE: Damage caused by sugary/sticky spills or rough pan
bottoms is not covered under warranty.
CAUTION
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