Hayward ProLogic User manual

ProLogic®/AquaLogic
Troubleshooting Guide Residential
TSG-PL447c Copyright 2016 Hayward Industries Inc.

Safety Precautions
!
Warning
2
High Voltage Electrocution Hazard
Hazardous voltage can shock, burn, cause serious injury
and or death. To reduce the risk of electrocution and or
electric shock hazards:
•Only qualified technicians should remove the dead front
•Replace damaged wiring immediately
•Insure panel is properly grounded and bonded

Table of Contents
How
ProLogic® Works & Main PCB Layout
Pg.
4-
5
How To:
Pg.
6-
15
Reset
Config. to Default & Reset Average Salt
7-
8
Adjust Chlorinator Output & Adjust ORP Set Point
9-
10
Change Cell Type
& Clear Inspect Cell Message
11
-
12
Clean the Turbo Cell
13
-
15
Troubleshooting:
Pg.
16
-
43
ProLogic
vs. AquaLogic SKUs
17
1. No Cell Power/Low
Volts
18
-
20
2. Blank
Display
21
-
24
3. CSM
Comm Error
25
-
27
4. Chlorinator Off, High Salt/Amps
28
-
31
5.
Comm Error 1 or 2
32
-
34
6. Heater Not Firing
35
-
38
7.
Auxilariry Not Running
39
-
43
Additional Information:
Pg.
44
-
50
Cell Compatibility Chart & Air Sensor Chart
45
-
46
Salt Addition
Chart & Chlorine Output
47
-
49
Reading Serial Numbers
50
3

ProLogic: How It Works
•All ProLogic systems are salt chlorination ready
and can control 4-16 high voltage relays, 3-4
valve actuators and 1-2 heaters.
•These systems can manage: Hayward Variable
Speed Pumps, ColorLogic Lighting, Sense &
Dispense, AquaConnect Homenet, as well as a
wide variety of remotes.
•The panel features an 8 slot, 100amp subpanel.
•Equipment can be programmed to run off daily
schedules and/or based on manual commands.
Equipment such as heaters can be programed to
operate only on demand. Safety features such-
as interlocks and freeze protection can help
protect pool pad equipment.
4

ProLogic: Main PCB Layout
A
Remote
DSP comm (RS485 –10VDC)
B
Temp sensor terminal block (5
VDC)
C
Heater
1&2 terminal block (dry contacts)
D
Valves 1
-4 & 4Amp fuse ( 24VAC)
E
Cell
Plug for chlorination
F
High
Voltage Relays (top –Filter, Lights,
AUX1, AUX2; bottom (AUX 3
-6).
G
Flow Monitor (flow switch connector)
H
Transformer Input (120
VAC X 2)
I
System
Input Power (120VAC from breaker)
J
Rectifier input (24
VAC for Chlor. circuit)
K
Transformer
Output (24VAC)
L
20Amp Fuse (protects
Chlor. circuit)
M
Rectifier Output
(18-33VDC –Chlor. circuit)
N
Sense & Dispense
output (120VAC)
O
Local
Display power (11VDC)
P
Plugs for accessory equipment (11
VDC)
I
G
J
Transformer
Rectifiers
Air/Water Sensor
M
H
K
L
N
F
E
D
C
B
A
P O

ProLogic®
How To:

Follow these steps ONLY if you wish to restore the system to factory default.
WARNING: Resetting the system to factory default will wipe out all configuration
changes, schedules, and settings preferences.
Once the reset has been completed, the display will report
‘Config. Reset Confirmed’. To exit Config., press the ‘Menu’
button, to continue programming press the (>) button.
How To: Reset Config. to Default
7
Step 3 Step 4
Step 1
Press the ‘Menu’ until, ‘Configuration Menu-Locked’ appears. To
unlock, press and hold the (<) & (>) keys until the text on the
display changes from ‘Locked’ to ‘Unlocked’.
Press the (<) one time, ‘Reset Config. to Default’ should appear
on the display. Note: pressing the (>) repeatedly in configuration
also eventually lead to this screen.
Note: It is important to write down the system’s configuration, settings, and timers prior to resetting the
Configuration to Default.
Step 2
Press the (+) key to reset. The system will ask ‘Are you sure?’,
press ‘Menu’ to cancel, OR the (+) button again to confirm.
Warning: Once confirmed, all stored information will be erased.

Follow these steps ONLY if Salt Chlorination is Enabled. The Average Salt level needs to
be reset after initial start up, after a board replacement, following major pool
chemistry adjustments, and when a cell is replaced.
Press the (+) key to replace the existing average with this new
instant salt reading; this will start the average process over
again. Press the ‘Menu’ button to exit.
How To: Reset Average Salt
8
Step 3 Step 4
Step 1
The active salt readings (instant salt) appears in the ‘Diagnostic
Menu’. Press the ‘Menu’ button repeatedly, until the ‘Diagnostic
Menu’ appears. Then press (>) one time.
If all zeros or if ‘Chlorinator Off Percentage Met’, press (+) key.
IF, after a short countdown delay, the display does not revert to
zeros, refer to step 3.
NOTE: The main circulation pump MUST be ON and the chlorinator AND flow switch MUST have flow to
successfully complete this process.
Step 2
Above is an example of the updated instant salt reading in PPM.
If this instant salt reading varies from the average press the (>)
one time, then go to step 4.

Note: If the chlorine levels do not increase within 24 hours, test the water chemistry to determine the
current salt, stabilizer, phosphate, and nitrate levels.
For the second body of water, use the (+) or (-) key to adjust the
desired chlorinator output. Once complete, press the ‘Menu’
button to exit.
How To: Adjust Chlorinator Output
9
Follow these steps to adjust the Chlorinator Output Percentage ONLY if Salt
Chlorination is Enabled. NOTE: IF Sense & Dispense ‘ORP Auto Sensing’ is being used,
output must be adjusted under the ‘Chemistry Config. Wizard’; refer to next page.
Step 3 Step 4
Step 1
To display the settings, press the ‘MENU’ key until
‘Settings Menu’ appears. Then press the (>) until ‘Super
Chlorinate’ appears .
Use the (+) or (-) button to toggle between super chlorinate ‘On’
or ‘Off’ (depending on preference). Then press the (>) one time
to display chlorinator % options.
Step 2
Use the (+) or (-) button to adjust desired chlorinator output. If
multiple bodies of water are programmed, press the (>) button
again. IF only one body of water, press the ‘Menu’ button to exit.

Once the value is set, press the (>) key until ‘-End of Wizard-’
appears on the display, then press ‘Menu’ to exit config.
How To: Adjust ORP Set Point (S&D)
10
Follow these steps to adjust the Chlorinator’s ORP Set Point, ONLY if Salt Chlorination
is Enabled AND the system is configured for ‘ORP Auto Sensing’.
Step 3 Step 4
Step 1
Press the ‘Menu’ until, ‘Configuration Menu-Locked’ appears. To
unlock, press and hold the (<) & (>) until the text, on the display,
changes from ‘Locked’ to ‘Unlocked’ (unit will beep).
Press the (>) repeatedly, until ‘Chemistry Config. Wizard’ appears
on the display. Press the (+) key to enter, then (>) until ‘Maintain
ORP level’ appears on the display.
Note: ONLY increase or decrease the ORP Set Point in increments of 25 mV. Once free chlorine reaches
3.0, verify and/or balance the water chemistry. Once balanced, note the reported ORP reading, this
represents the value for maintaining adequate free chlorine levels.
Step 2
Use the plus (+) key to increase, or the minus (-) key to decrease
the ORP set point.