Hearth and Home Technologies GO318-IPI-NG User manual

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020 1
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Models:
GO24-IPI-NG or LP-HK
GO30-IPI-NG or LP-HK
GO318-IPI-NG or LP-HK
GO324-IPI-NG or LP-HK
GO330-IPI-NG or LP-HK
Grand Oak Hearth Kits
Installation
Instructions
Check with your local building code agency before you begin installation to ensure compliance with local codes, including
the need for permits and follow-up inspections. If you encounter any problems regarding code approvals, or if you need
clarication of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies
Inc., www.hearthnhome.com.
DO NOT DISCARD THIS MANUAL
CAUTION
• Important operating
and maintenance
instructions included.
• Leave this manual with
party responsible for
use and operation.
• Read, understand
and follow these
instructions for safe
installation and
operation.
DO NOT
DISCARD
If the information in these instruc-
tions is not followed exactly, a
re may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas:
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or
the gas supplier.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
WARNING
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers removed.
• Keep clothing, furniture, draperies and other
combustibles away.
Glass and other surfaces are hot during
operation and cool down.
Installation and service of this
appliance should be performed by
qualied personnel. Hearth & Home
Technologies suggests NFI certied
or factory-trained professionals,
or technicians
supervised by
an NFI certified
professional.
In the Commonwealth of Massachusetts:
• This appliance must be installed by a licensed plumber
or gas tter.
• The chimney ue damper, when used with gas logs, will
be welded open or completely removed.
• A CO detector shall be installed in the room where the
appliance is installed.
NOTE: THE USE OF A THERMOSTAT
IS PROHIBITED IN VENTED LOG INSTALLATIONS.

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Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations on selecting a Hearth & Home Technologies
gas log set—an elegant and clean alternative to burning
wood. The Hearth & Home Technologies gas log set you
have selected is designed to provide the utmost in safety,
reliability, and e󰀩ciency.
As the owner of this new gas log set, you’ll want to read and
carefully follow all of the instructions contained in this owner’s
manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents
and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new gas log set will give you years of durable use and
trouble-free enjoyment. Welcome to the Hearth & Home
Technologies family of appliance products!
Listing Label Information/Location
The model information regarding your specic gas log set can be found on the rating plate.
Congratulations
Homeowner Reference Information
Model Name: Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer phone:
Notes:
We recommend that you record the following pertinent
information about your gas log set:
Model # Serial #
Gas Type

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A. Design and Installation Considerations
The Gas Log Hearth Kit consists of the following:
• Log Set (sold separately)
• Burner/Pan Assembly
• Grate Assembly
• Rock Wool
• Sand (NG only)
• Lava Rock
• Damper Stop
• Vermiculite
• Platinum Embers
B. Tools and Supplies Needed
Tools and supplies normally required for installation:
Pliers
Phillips screwdriver
Tape measure
Crescent wrenches
Gas shuto󰀨 valve
Non-corrosive leak check solution
3/4 in. wrench, 7/16 in. wrench
Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Refer to the owner’s information manual provided with
this appliance. For assistance or additional information
consult a qualied installer, service agency or the gas
supplier.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
WARNING
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Keep clothing, furniture, draperies and other
combustibles away.
Glass and other surfaces are hot during
operation and cool down.
C. Important!
• Do not remove any of the attached metal plates, which
contain important safety and operating information.
• Keep the appliance area clear and free of all combustible
materials, gasoline and other ammable vapors and
liquids.
• Any safety screen or guard removed during servicing must
be replaced before operation.
• A qualied service technician must perform installation
and repair. The appliance should be inspected and cleaned
annually by a qualied service technician. More frequent
cleaning may be required due to excessive lint, dust, pet
hair, etc. It is imperative that the control compartments,
burners and air passageways are unobstructed during
operation.
- Review proper placement of logs, rockwool, lava rock
and vermiculite.
- Check the wiring.
- Ensure there are no gas leaks.
- Ensure the ow of combustion and ventilation air is not
obstructed (front grilles and vent caps).
• Before installing into a solid fuel burning replace, the
chimney and rebox should be inspected and cleaned to
remove soot, creosote, ashes, paint, bird nests etc.
• Annual examination of the chimney must be performed
by a qualied agency to ensure proper ventilation of ue
gases created by this appliance.
• Have the chimney and adjacent structure inspected
and cleaned by qualied professionals. Hearth & Home
Technologies recommends that NFI or CSIA certied
professionals, or technicians under the direction of certied
professionals, conduct a minimum of an NFPA 211 Level 2
inspection of the chimney.
• Replace component parts of the chimney and replace as
specied by the professionals.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Do not allow fans to blow directly into the replace. Avoid
any drafts that alter burner ame pattern.
• Do not use a blower insert, heat exchanger insert or other
accessories not approved for use with this appliance.

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D. Appliance Certication
This appliance is design certied by PFS under the ANSI
Z21.60-2017 or CSA 2.26-2017, Decorative Appliances
for Installation in Solid-fuel Burning Fireplaces. Instal-
lation and the provisions for combustion and ventilation air
must conform to the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, or the CSA B149.1, Natural Gas and Propane
Installation Code.
• This appliance must have a screen in place while the
appliance is in operation and, unless other provisions for
combustion air are provided, the screen shall have an
opening for introduction of combustion air.
• Solid fuels shall not be burned in a replace where a
decorative appliance is installed.
• If glass doors are present, the glass doors must be fully
opened while appliance is in operation.
Do NOT use this appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
WARNING
E. Gas Supply Connection
A 3/8 in. ared tting has been installed on the gas valve
inlet at the factory. Ensure ttings are of the appropriate size
and type on the gas line connection. If the tubing has to be
cut to length be sure to use the proper cutting and aring
tool. Also, be careful not to crimp the tubing while bending. If
the tubing becomes crimped, do not use for installation.
Gas resistant pipe compound must be used on all threaded
male connections to ensure a tight seal.
F. Gas Pressure
Proper input pressures are required for optimum appliance
performance. Gas line sizing requirements need to be made
following NFPA51.
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shuto󰀨 valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
WARNING
• Gas Supply Pressure: Minimum inlet gas supply pressure
must be 7.0 in. W.C. for natural gas or 11 in. W.C. for LP
gas for the purpose of input adjustment. Maximum inlet
gas pressure must not exceed 10.5 in. W.C. for natural
gas or 13 in. W.C. for LP gas. The gas line supplying the
appliance must be su󰀩cient size to furnish the appropriate
supply pressure to the appliance while operating in the
“High” setting.
• Pressure tap screws must be closed before turning gas
on to the appliance.
• Gas Line Pressure Test: Perform pressure test according
to state and local code (if pressure exceeds 1/2 in. psi (3.5
kPa)) before appliance is connected. Be sure to release
air pressure from the gas line before connection is made
to the appliance. Excessive pressure will damage the gas
control and may cause a gas leak.
• Gas Leak Test: Make sure the gas connections are tight.
Turn on the gas and coat each joint with a non-corrosive
gas leak check solution. Air bubbles will form indicating
any leaks. DO NOT USE A FLAME OR ANY TYPE OF
IGNITION SOURCE TO CHECK FOR LEAKS. All leaks
must be corrected before proceeding with installation.
• The appliance must only be installed in a solid-fuel burning
replace with the ue damper clamped open according
to Tables 1 and 2. The replace must be constructed of
non-combustible material.
• The minimum permanent free opening (in square inches)
that must be provided by the replace chimney or damper
to vent the ue gases is provided in Tables 1 and 2. If the
free opening is smaller than the specied area, do not use
this appliance.
• The damper must be removed or xed in a manner in
which will secure it open. Some jurisdictions require the
damper to be removed or permanently welded fully open.
Check with state and local codes.
• Be sure that the chimney is completely unobstructed to
ensure proper ventilation of ue gases including carbon
monoxide (CO). CO (a poisonous gas) is tasteless,
odorless, colorless and undetectable without proper
equipment.
• Refer to Table 3 to determine minimum replace opening
requirements before proceeding.
Fire Risk
Exhaust Fumes Risk
• Do NOT use this appliance as a “vent-
free” heater.
The ue must be permanently open according
to Tables 1 and 2.
WARNING

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Asphyxiation Risk
This appliance produces carbon monoxide
(CO).
• The free opening areas (in square inches)
of the chimney damper as shown in the
following tables must be met.
• User must make sure damper is locked
open.
• The installer is responsible to ensure
proper ventilation of ue gases before
appliance is used.
Fire needs to draft properly for safe
operation.
WARNING
Table 1 for Factory Built Fireplaces
Free Opening Area (in square inches) of Chimney Damper for Venting combustion Products from Decorative Appliances for Installation in
Solid Fuel Burning Fireplaces.
Chimney Ht.
(Feet)*
GO318
LP Gas
GO318
Natural Gas
GO24 & 324
LP Gas
GO24 & 324
Natural Gas
GO30 & 330
LP Gas
GO30 & 330
Natural Gas
10 35.3 not approved 35.3 not approved 44.2 not approved
15 26.4 38.5 26.4 38.5 32.2 45.4
20 22.1 31.2 22.1 31.2 26.4 37.4
25 18.1 27.3 18.1 27.3 22.9 31.2
30 17.3 24.6 17.3 24.6 20.4 28.3
35 15.9 22.1 15.9 22.1 18.9 25.5
40 15.2 20.4 15.2 20.4 18.1 23.8
Table 2 for Masonary Built Fireplaces
Free Opening Area (in square inches) of Chimney Damper for Venting combustion Products from Decorative Appliances for Installation in
Solid Fuel Burning Fireplaces.
Chimney Ht.
(Feet)*
GO318
LP Gas
GO318
Natural Gas
GO24 & 324
LP Gas
GO24 & 324
Natural Gas
GO30 & 330 LP
Gas
GO30 & 330
Natural Gas
6 49.2 64 49.2 64 56.6 71.4
8 59.7 59.7 45.5 59.7 52.4 66.9
10 54.3 54.3 41.7 54.3 48.2 60.2
15 48.8 48.8 37.7 48.8 43.2 54.1
20 44.4 44.4 34.3 44.4 39.8 49.1
30 40.3 40.3 31.2 40.3 35.9 44.5
* Height is measured from the hearth to the top of the chimney.
Minimum height is 6 ft.
G. Negative Pressure
Negative pressure results from the imbalance of air avail-
able for the replace to operate properly. Causes for this
imbalance include:
• Exhaust fans (kitchen, bath, etc.).
• Range hoods.
• Combustion air requirements for furnaces, water heaters
and other combustion appliances.
• Clothes dryers.
• Location of return-air vents to furnace or air
conditioning.
• Imbalances of the HVAC air handling system.
• Upper level air leaks: recessed lighting, attic hatch
opening, duct leaks.
Log Set Front
Opening Depth Height Rear Width
Natural
BTU
Propane
BTU
GO318 32” 23” 22” 21” 88,000 80,000
GO24 34” 20” 18” 22” 73,000 61,000
GO30 40” 20” 18” 29” 80,000 70,000
GO324 34” 23” 22” 22” 88,000 80,000
GO330 40” 23” 22” 29” 92,000 82,000
Table 3 for Minimum Fireplace Dimensions

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H. Inspect the Appliance and Components
• Remove the contents from the carton labeled “Burner”.
Attached to the burner are tags identifying the manufacturer
name, serial number, model number (including gas log
size), BTU ratings, gas type, etc.
• Review the attached tags before proceeding. Ensure
that all minimum replace dimension requirements are
achieved using Table 3 . See Figure 1. Ensure the gas
type provided in the replace coincide with the gas type
marked on the tag.
I. For Natural Gas Installation (for all units)
• Pour sand into the burner pans to the point where the
burner pipe is covered. See Figure 5. Level the sand
from right to left to ensure an even ame pattern. At this
point the pan should be half full. Be sure not to cover pilot
assembly.
• Pour vermiculite over the sand in the pans until they are
full. See Figure 6.
Figure 1 Measure Firebox
Figure 6 Placing Vermiculite
Figure 5 Sand
Figure 7 Placing Rock Wool
• The burner is assembled with the controls installed at the
factory and is designed to connect one end of the 3/8 in.
supply line before placing inside the replace. Ensure the
connection is tightened using a 3/4 in. wrench.
• Place the burner towards the rear and center of the
replace and connect to the gas line. Follow instructions
in “F. Gas Pressure” to check for gas leaks.
• IPI models include a battery box which holds 2 “D” size
batterys. The battery box should be placed in the right
front corner of your replace and covered with the log
cover as shown in Figure 3.
• Lightly place dime-size pieces of rock wool evenly on top
of the sand and vermiculite completely covering the pan
surfaces. See Figure 7.
Figure 3A Control Box for IPI
Battery Box Cover
Battery Box
Figure 3 Battery Box and Cover (for IPI units only)
On/O󰀨 Switch
Optional Remote
Connection
• An On/O󰀨 switch is provided as part of the assembly. It
is located on the front right side of the burner assembly
as shown in Figure 3A.
• Optional remote control system can be incorporated
with this system by connecting the remote system to the
connection wires shown in Figure 3A.
• For propane (LP) installations skip to “J for Propane Gas
Installation”.

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Tightly pack dime sized pieces of rock wool around
the vertical part of the carry over tube to aid lighting
the bottom burner pan. See Figure 8a.
Cover the rest of the exposed tube with additional
rock wool pieces. See Figures 8b and 8c.
Figure 8a- Carry over tube
Figure 8b- Packing rock wool
around the carry over tube
Figure 8c- Carry over tube covered by
rock wool
Note: For best results, do not pack down the rock wool
except around the carry over tube. The placement of rock
wool can have an e󰀨ect on ame pattern and may need to
be adjusted to achieve a desired appearance.
Figure 9- Adjusting of Flame Pattern
• Inspect the pilot burner to ensure it is clear of any
rock wool.
• Remove the Platinum Bright Embers™ from the package.
For optimum performance peel each piece apart in layers
and lightly place on top of the vermiculite and rock wool
where the ame is blue. This will achieve the desired
realism.
• The gas burns at the point of the least resistance. In
case of an uneven ame pattern it may be necessary to
adjust the materials in the pans (using an object such as
a screwdriver) to achieve the desired e󰀨ect. See Figure
9.
• Place desired amount of lava granules on the oor of the
replace. DO NOT ALLOW THE GRANULES TO COME
IN CONTACT WITH THE FLAMES. (Lava granules may
contain moisture which, when heating, may cause it to pop
out during installation and set-up.) Ensure the controls
and switches are unobstructed after the granules are
installed.
• Place logs. See Service Parts.
• Place accent logs around burner on oor of replace.

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Fire Risk
Explosion Risk
Personal Injury Risk
An explosion could occur if a connection is
made directly to an unregulated propane
(LP) tank.
WARNING
Note: Be sure to not cover the pilot assembly (located on
the right side of the burner pan, installed in the vertical
position) with vermiculite.
Fire Risk
Explosion Risk
Personal Injury Risk
Pour vermiculite into each burner pan (LP) to
the point where each pan is completely full.
Failure to do so may cause the lighting to be
delayed and this can be dangerous..
WARNING
Note: For best results, do not pack down the rock wool
except around the carry over tube. The placement of rock
wool can have an e󰀨ect on ame pattern and may need to
be adjusted to achieve a desired appearance.
Pour vermiculite into each burner pan to the point where
each pan is completely full. Level the vermiculite from right
to left to ensure an even ame pattern. See gure 6.
• Lightly place dime-size pieces of rock wool evenly on top
of the sand and vermiculite completely covering the pan
surfaces. See Figure 7.
Lightly pack dime sized pieces of rock wool around
the vertical part of the carry over tube to aid lighting
the bottom burner pan. See Figure 8a.
Cover the rest of the exposed tube with additional
rock wool pieces. See Figures 8b and 8c.
• Inspect the pilot burner to ensure it is clear of any
rock wool.
• Remove the Platinum Bright Embers™ from the package.
For optimum performance peel each piece apart in layers
and lightly place on top of the vermiculite and rock wool
where the ame is blue. This will achieve the desired
realism.
• The gas burns at the point of the least resistance. In
case of an uneven ame pattern it may be necessary to
adjust the materials in the pans (using an object such as
a screwdriver) to achieve the desired e󰀨ect. See Figure
9.
• Place desired amount of lava granules on the oor of the
replace. DO NOT ALLOW THE GRANULES TO COME
IN CONTACT WITH THE FLAMES. (Lava granules may
contain moisture which, when heating, may cause it to pop
out during installation and set-up.) Ensure the controls
and switches are unobstructed after the granules are
installed.
• Place logs. See Service Parts.
• Place accent logs around burner on oor of replace.
Fire Risk
Explosion Risk
Personal Injury Risk
Failure to position the parts in accordance
with the diagrams provided with the log
packages or failure to use only parts
approved with this appliance may result in
property damage or personal injury.
WARNING
J. For Propane Gas Installation (for all units).

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K. Inspect the Venting System
The replace venting system is designed and constructed to
develop a positive ow adequate to remove ue gases to the
outside atmosphere. See replace installation instructions.
Note: The state of Massachusetts requires that the
chimney ue damper, when used with gas logs, be welded
open or completely removed. In the Commonwealth of
Massachusetts this appliance must be installed by a
licensed plumber or gastter.
L. Damper Stop Installation Instructions
Included in the burner assembly box is a damper stop clamp
which attaches to the damper as shown (Figure 8). Install
the clamp to the damper ensuring that the minimum require-
ments (Tables 1 and 2) are achieved. Use a 7/16 in. wrench
to secure the clamp to the damper. If the damper clamp pro-
vided does not t your application, other means of securing
the proper opening must be provided by the installer.
Possible cures if spilling occurs:
• The damper needs to be opened further.
• The replace opening needs to be reduced by adding a
drop panel across the top under the lintel.
• The air supply from outdoors needs to be increased. Open
the outside air kit if the appliance is so equipped, or crack
open a door or window.
• If necessary, seek expert advice. Do not operate this
appliance.
A spillage test must be made before the installed
appliance is left with the consumer.
• Close all doors and windows in the home.
• Light the log set (see Lighting Instructions).
• After three minutes, test with a smoke match, smoke
candle, stick incense or cigarette 1 in. below the top of
the opening (lintel) moving across the full width. If spillage
(smoke down into the room) occurs, it will most likely be
near the top, outside corners.
• Logs can get very hot. Handle only when they are
cool.
CAUTION
Figure 8 Damper Stop Clamp

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Cleaning
• Periodic examination and cleaning of the venting system
of the replace should be done before initial use and at
least annually by a qualied agency.
Do not allow soot to build up on the logs
Your logs require little care. Keep the burner assembly, logs
and burner area surrounding the logs clean by brushing
with a dry paint brush at least twice a year.
• Always turn o󰀨 the gas to the pilot before cleaning. For
relighting, refer to Section N. Lighting Instructions.
• Always keep the appliance clean and free from
combustible materials, gasoline and other ammable
vapors and liquids.
• Never obstruct the ow of combustion and ventilation air.
Keep the front of the appliance clear of all obstacles and
materials.
• Leave clearance of at least 36 in. from the front of the
replace.
• The air shutter should not be blocked.
Before cleaning the appliance, be sure it is turned
completely o󰀨. The pilot should also be turned o󰀨. The
unit must be completely cooled.
CAUTION
After burning, the logs become fragile. Take care in
handling.
CAUTION
M. Cleaning and Maintenance Instructions
Always remember:
• Do not place any combustible material near the
appliance.
• Do not place any paper, trash or other material on the log
set or in the replace.
• Do not touch any part of the appliance when it is in
operation.
• Do not operate this appliance without the replace screen
closed.
Your appliance is designed to be virtually maintenance free,
although periodic visual inspection and cleaning is required.
Follow the instructions below for the correct procedures. An
annual examination and cleaning the venting system by a
qualied person is also recommended.

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N. Lighting Instructions • IPI Pilot Valve (IPI)
FOR YOUR SAFETY READY BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance is equipped with an intermittent Pilot ignition (IPI) device which automatically lights the
burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch: do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow gas supplier’s
instructions.
If you cannot reach your gas supplier, call the re department.
C. Do not use this appliance if any part has been under water. Immediately call a qualied service
technician to inspect the appliance and replace any part of the control system and any gas control
which has been under water.
WARNING
DO NOT CONNECT 110 VAC TO THE CONTROL VALVE.
-Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
-This appliance needs fresh air for safe operation and must be installed so there are provisions for
adequate combustion and ventilation.
-If not installed, operated, and maintained in accordance with the manufacture’s instructions, this product
could expose you to substances in fuel or fuel combustion which are known to the State of California to
cancer, birth defects or other reproductive harm.
-Keep burner and control compartment clean.
CAUTION
Hot while in operation. Do not touch. Keep children, clothing, furniture, gasoline and other liquids having
ammable vapors away.
LIGHTING INSTRUCTIONS IPI
1. Turn o󰀨 all electric power to the appliance.
2. This appliance is equipped with an ignition device which automatically lights the burner. DO NOT try
to light the burner by hand.
3. Wait (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas,
STOP! Follow “B” in the Safety Information above. If you do not smell gas, go to the next step.
4. Turn on all electric power to the appliance.
5. To light the burner, ip the ON/OFF switch to the “ON” position (the ON/OFF switch may include a
wall switch, if so equipped).
6. If the appliance will not operate, follow the instructions “To Turn O󰀨 Gas to Appliance” and call
your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Turn o󰀨 all electric power to the appliance if service is to be performed.
2. Flip the ON/OFF switch to the “OFF” position.
Gas Valve

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Service Parts GO24
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
Grand Oak 24” Gas Log Set
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number
and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO24
1 Log # 1 SRV737
2 Log # 2 SRV736
3 Log # 3 SRV738
4 Log # 4 SRV722
5 Log # 5 SRV723
6 Log # 6 SRV729
7 Log # 7 SRV728
8 Log # 8 SRV724
9 Log # 9 SRV743
10 Log # 10 SRV727
11 Log # 11 SRV742
4/19
736 738
737
722 723
724
728
742
727
729
743
1
2
2
3
3
67
9
8
4
4
5
5
10 11
1
9
8
11
6
7
10

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020 13
Service Parts
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
GO24-IPI-NG-HK, GO24-IPI-LP-HK
1
2
3
4
5
6
9
7
8
13
12
11
14
10
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot - NG 07-1024
Pilot - LP 07-1023
3 Control Module 593-595 Y
4 Battery Holder SRV593-594 Y
5Valve - NG 593-500 Y
Valve - LP SRV593-501 Y
6 Valve Bracket MT-350-VC
7 Control Box MT-350-CBA
8 Control Box Mount MT-350-CBM
9 Pilot Bracket MT-350-PB3
10 Wire Harness SRV593-590 Y
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-24
Lava Rock Qty 2 req SRVACC10
Mineral Wool SRVACC12
Platinum Bright Embers PBE-5
Sand NG Only SRVACC15
Vermiculite SRVACC11
Installation Manual 4004-323
4/19
Grand Oak 24” IPI Hearth Kit

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020
14
Service PartsGO30-IPI-NG-HK, GO30-IPI-LP-HK
Beginning Manufacturing Date:May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot - NG 07-1024
Pilot - LP 07-1023
3 Control Module 593-595
4 Battery Holder SRV593-594
5Valve - NG 593-500
Valve - LP SRV593-501
6 Valve Bracket MT-350-VC
7 Control Box MT-350-BBA
8 Control Box Mount MT-350-CBMS
9 Pilot Bracket MT-350-PB
10 Wire Harness SRV593-590
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-24
Lava Rock Qty 3 req SRVACC10
Mineral Wool Qty 2 req SRVACC12
Platinum Bright Embers Qty 2 req PBE-5
Sand Qty 1 req, NG Only SRVACC15
Vermiculite Qty 1 req, NG SRVACC11
Qty 2 req, LP
Installation Manual 4004-323
4/19
Grand Oak 30” IPI Hearth Kit
1
2
3
4
5
6
9
7
8
13
12
11
14
10
Service Parts GO30
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO30
1 Log # 1 SRV721A
2 Log # 2 SRV721B
3 Log # 3 SRV726
4 Log # 4 SRV720
5 Log # 5 SRV722
6 Log # 6 SRV724
7 Log # 7 SRV723
8 Log # 8 SRV740
9 Log # 9 SRV728
10 Log # 10 SRV743
11 Log # 11 SRV742
12 Log # 12 SRV727
4/19
Grand Oak 30” Gas Log Set
SRV726 SRV720
SRV721B
SRV722
SRV723 SRV740
SRV742
SRV743
SRV721A
SRV727
11
22
3
3
4
4
SRV724
66
5
5
7
7
10
10
12 12
11
SRV728
9
9
8
8
11

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020 15
Service PartsGO30-IPI-NG-HK, GO30-IPI-LP-HK
Beginning Manufacturing Date:May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot - NG 07-1024
Pilot - LP 07-1023
3 Control Module 593-595
4 Battery Holder SRV593-594
5Valve - NG 593-500
Valve - LP SRV593-501
6 Valve Bracket MT-350-VC
7 Control Box MT-350-BBA
8 Control Box Mount MT-350-CBMS
9 Pilot Bracket MT-350-PB
10 Wire Harness SRV593-590
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-24
Lava Rock Qty 3 req SRVACC10
Mineral Wool Qty 2 req SRVACC12
Platinum Bright Embers Qty 2 req PBE-5
Sand Qty 1 req, NG Only SRVACC15
Vermiculite Qty 1 req, NG SRVACC11
Qty 2 req, LP
Installation Manual 4004-323
4/19
Grand Oak 30” IPI Hearth Kit
1
2
3
4
5
6
9
7
8
13
12
11
14
10
Service Parts GO30
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO30
1 Log # 1 SRV721A
2 Log # 2 SRV721B
3 Log # 3 SRV726
4 Log # 4 SRV720
5 Log # 5 SRV722
6 Log # 6 SRV724
7 Log # 7 SRV723
8 Log # 8 SRV740
9 Log # 9 SRV728
10 Log # 10 SRV743
11 Log # 11 SRV742
12 Log # 12 SRV727
4/19
Grand Oak 30” Gas Log Set
SRV726 SRV720
SRV721B
SRV722
SRV723 SRV740
SRV742
SRV743
SRV721A
SRV727
11
22
3
3
4
4
SRV724
66
5
5
7
7
10
10
12 12
11
SRV728
9
9
8
8
11

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020
16
Service Parts GO318
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
3 Tier Grand Oak 18” Gas Log Set
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO318
1 Log # 1 SRV637
2 Log # 2 SRV628
3 Log # 3 SRV629
4 Log # 4 SRV707
5 Log # 5 SRV702
6 Log # 6 SRV706
7 Log # 7 SRV816
8 Log # 8 SRV75
9 Log # 9 SRV454
10 Log # 10 SRV724
4/19
1
1
2
2
3
3
7
7
10
10
9
9
8
8
4
4
5
5
6
6
Service Parts
GO318-IPI-NG-HK, GO318-IPI-LP-HK
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot - NG 07-1024
Pilot - LP 07-1023
3 Control Module 593-595 Y
4 Battery Holder SRV593-594 Y
5Valve - NG 593-500 Y
Valve - LP SRV593-501 Y
6 Valve Bracket MT-350-VC
7 Control Box MT-350-CBA
8 Control Box Mount MT-350-CBM
9 Pilot Bracket MT-350-PB3
10 Wire Harness SRV593-590 Y
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-18
Lava Rock Qty 2 req SRVACC10
Mineral Wool SRVACC12
Platinum Bright Embers PBE-5
Sand NG Only SRVACC15
Vermiculite SRVACC11
Installation Manual 4004-323
4/19
Grand Oak 18” 3 Tier Hearth Kit
1
2
3
4
5
8
6
7
9
12
11
10
13
14

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020 17
Service Parts GO318
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
3 Tier Grand Oak 18” Gas Log Set
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO318
1 Log # 1 SRV637
2 Log # 2 SRV628
3 Log # 3 SRV629
4 Log # 4 SRV707
5 Log # 5 SRV702
6 Log # 6 SRV706
7 Log # 7 SRV816
8 Log # 8 SRV75
9 Log # 9 SRV454
10 Log # 10 SRV724
4/19
1
1
2
2
3
3
7
7
10
10
9
9
8
8
4
4
5
5
6
6
Service Parts
GO318-IPI-NG-HK, GO318-IPI-LP-HK
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot - NG 07-1024
Pilot - LP 07-1023
3 Control Module 593-595 Y
4 Battery Holder SRV593-594 Y
5Valve - NG 593-500 Y
Valve - LP SRV593-501 Y
6 Valve Bracket MT-350-VC
7 Control Box MT-350-CBA
8 Control Box Mount MT-350-CBM
9 Pilot Bracket MT-350-PB3
10 Wire Harness SRV593-590 Y
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-18
Lava Rock Qty 2 req SRVACC10
Mineral Wool SRVACC12
Platinum Bright Embers PBE-5
Sand NG Only SRVACC15
Vermiculite SRVACC11
Installation Manual 4004-323
4/19
Grand Oak 18” 3 Tier Hearth Kit
1
2
3
4
5
8
6
7
9
12
11
10
13
14

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020
18
Service Parts GO324
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
1
23
456
78
911
10
SRV716
6
SRV728
5
SRV708
SRV709
SRV706
SRV737
1
SRV816
4
SRV724
8
SRV707
9
SRV702
11
10
SRV808
7
23
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO324
1 Log # 1 SRV737
2 Log # 2 SRV708
3 Log # 3 SRV709
4 Log # 4 SRV816
5 Log # 5 SRV728
6 Log # 6 SRV716
7 Log # 7 SRV808
8 Log # 8 SRV724
9 Log # 9 SRV707
10 Log # 10 SRV706
11 Log # 11 SRV702
4/19
3 Tier Grand Oak 24” Gas Log Set
Service Parts
GO324-IPI-NG-HK, GO324-IPI-LP-HK
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot Assembly NG 07-1024
Pilot Assembly LP 07-1023
3 Control Module 593-595 Y
4 Battery Holder SRV593-594 Y
5Valve - NG 593-500 Y
Valve - LP SRV593-501 Y
6 Valve Bracket MT-350-VC
7 Control Box MT-350-CBA
8 Control Box Mount MT-350-CBM
9 Pilot Bracket MT-350-PB3
10 Wire Harness SRV593-590 Y
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-24
Lava Rock Qty 2 req SRVACC10
Mineral Wool Qty 2 req SRVACC12
Platinum Bright Embers Qty 2 req PBE-5
Sand NG Only SRVACC15
Vermiculite Qty 1 req, NG SRVACC11
Qty 2 req, LP
Installation Manual 4004-323
4/19
Grand Oak 24” 3 Tier Hearth Kit
1
2
3
4
5
6
9
7
8
10
13
12
11
14

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020 19
Service Parts
GO324-IPI-NG-HK, GO324-IPI-LP-HK
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1 Switch 01-1070
2Pilot Assembly NG 07-1024
Pilot Assembly LP 07-1023
3 Control Module 593-595 Y
4 Battery Holder SRV593-594 Y
5Valve - NG 593-500 Y
Valve - LP SRV593-501 Y
6 Valve Bracket MT-350-VC
7 Control Box MT-350-CBA
8 Control Box Mount MT-350-CBM
9 Pilot Bracket MT-350-PB3
10 Wire Harness SRV593-590 Y
11 Wiring Harness, Switch 16-1615
12 Battery Cover Log H-0586A
13 Damper Stop Assembly SRV500-SC
14 Connector FT-1-24
Lava Rock Qty 2 req SRVACC10
Mineral Wool Qty 2 req SRVACC12
Platinum Bright Embers Qty 2 req PBE-5
Sand NG Only SRVACC15
Vermiculite Qty 1 req, NG SRVACC11
Qty 2 req, LP
Installation Manual 4004-323
4/19
Grand Oak 24” 3 Tier Hearth Kit
1
2
3
4
5
6
9
7
8
10
13
12
11
14

Hearth & Home Technologies • Grand Oak Hearth Kits • 4004-323 Rev E . 4/2020
20
Service Parts GO330
Beginning Manufacturing Date: May 2018
Ending Manufacturing Date: Active
SRV728 SRV703
SRV816
SRV724
SRV808
SRV707 SRV702
SRV721A SRV721B
1
5
7
6
9
8
10 12
2
SRV701
SRV700
4
3
1
57
6
9
8
12
2
4
3
11
10
SRV706
11
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
Log Set Assembly GO330
1 Log # 1 SRV721A
2 Log # 2 SRV721B
3 Log # 3 SRV700
4 Log # 4 SRV701
5 Log # 5 SRV816
6 Log # 6 SRV728
7 Log # 7 SRV703
8 Log # 8 SRV808
9 Log # 9 SRV724
10 Log # 10 SRV707
11 Log # 11 SRV706
12 Log # 12 SRV702
4/19
3 Tier Grand Oak 30”Gas Log Set