Henny Penny Chick-fil-A Controls 500 User manual

Henny Penny Chick-fil-A Controls

Henny Penny Chick-fil-A Controls

Chick-fil-A Controls
TABLE OF CONTENTS
Section Page
Section1. INTRODUCTION ...........................................................................................1-1
1-1 Introduction...........................................................................................1-1
1-2 Assistance .............................................................................................1-1
1-3 Safety ...................................................................................................1-2
.............................................................................................................
Section2. OPERATION ...................................................................................................2-1
2-1 OperatingControls ................................................................................2-1
2-2 Clock Set..............................................................................................2-3
2-3 DiagnosticModeandSpecialFunctions .................................................2-5
2-4 Warningsand ErrorMessages ...............................................................2-8
2-5 BasicOperations ...................................................................................2-11
2-6 Clean-Out Mode...................................................................................2-16
2-7 ManuallySetting NeworUsedPeanutOil .............................................2-17
2-8 CheckingTemperature ProbeCalibration ...............................................2-17
Section3. TROUBLESHOOTING ...................................................................................3-1
3-1 Introduction...........................................................................................3-1
3-2 Troubleshooting .....................................................................................3-1
3-3 DiagnosticModeDetails........................................................................3-10
3-4 InformationModeDetails ......................................................................3-26
Warranty
FM01-908-A
602 i

Henny Penny Chick-fil-A Controls
The Chic -fil-A controls for the Henny Penny models 500 (electric)
and 600 (gas) have many features to allow the Operator to produce
consistent, quality products. The controls monitor not only coo ing
times and temperatures, but also peanut oil condition, product
weights, product temperatures, and many other operational vari-
ables. The controls may vary the actual peanut oil temperature and
coo times, based on changes of the operational variables.
The controls also have very extensive self-diagnostic functions
which alert the Operator to both component and procedure
problems.
Some unique features of the fryer are listed below:
•Diagnostic Function-provides summary of fryer and
Operator performance. See section 2-4.
•Alarms and Error Messages-provide immediate feedbac for
Operator error or fryer malfunction. See section 2-5.
•Status Mode-allows the Operator to view basic fryer informa-
tion and status. See section 2-4.
•Information Mode-gathers and stores historic information on
the fryer and Operator performance, and can be viewed by the
Operator. See section 2-4.
•Oil Filter Enforcement-prevents the Operator from exceeding
approved number of coo cycles before filtering the peanut oil.
See section 2-4.
•Manual Program Mode-Operator can set time and tempera-
ture for nonstandard products. See section 2-4.
•Easy toggle between English and Spanish operation. See
section 2-4.
•lean-Out Mode-a preprogrammed function for cleaning the
frypot. See section 2-14.
Should you require outside assistance, just call Henny Penny
Corporation at 1-800-417-8405, or 937-456-8405.
SE TION 1. INTRODU TION
1-1. INTRODU TION
1-2. ASSISTAN E
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Henny Penny Chick-fil-A Controls
2-1. OPERATING ONTROLS Figure 2-2 shows the location of following computer control
items.
Figure Item Description Function
No. No.
2-2 1 Lights when the control calls for heat and the peanut oil should
start heating.
2-2 2 Digital Display Shows all the functions of the coo ing cycle, Program Mode,
Diagnostic Mode and alarms.
2-2 3 Lights when the solenoid closes and pressure starts to build inside
frypot.
2-2 4 Flashes when the peanut oil temperature is NOT at the proper
temperature for dropping product into the frypot.
2-2 5 Lights when the peanut oil temperature is 5°F below setpoint to
15°F above the coo ing temperature, signaling product can now
be be coo ed.
2-2 6 Press to display current fryer information and status. If pressed in
the Program Mode, shows previous settings. Pressing this along
with accesses the Information Mode which has
historic information on the Operator and fryer performance.
2-2 7 Used to adjust the value of the currently displayed setting in the
Program Modes.
2-2 8 Press to access Program Mode. Once in the Program Mode, it is
used to advance to the next setting. If pressed along with it
accesses the Information Mode which has historic information on
the Operator and fryer performance. It also allows access to
the English-Spanish settings, diagnostics, Clean-Out Mode, and
Manual Mode, if pressed before the appropriate button.
2-2 9 Used to start and stop coo ing cycles and to stop the timer at the
end of a holding cycle. It is also used to program a Manual
Program for nonstandard products.
602 2-1
SECTION 2. OPERATION

Henny Penny Chick-fil-A Controls
Control Decal
Figure 2-2
13 2 1 3 4 5 6 7 8
2-1. OPERATING CONTROLS
(Continued)
2-2 10 Menu Card Shows name of food product selected. The menu card strip is
located behind the decal.
2-2 11 Product Select Press to select food products to be cooked, as well as, answerin
display prompts. Also, accesses the dia nostics; , the
Clean-Out Mode; and to les between En lish and Spanish
display.
(Press before enterin any of the above modes.)
2-2 12 Cook/Pump Switch A 3-way switch with a center OFF position. Turn the switch to
COOK to operate the fryer. Turn the switch to PUMP to oper-
ate the filter pump. Certain conditions must be met before
operatin the filter pump. These conditions are covered later in
this section.
2-2 13 Unit Identification The unit’s model number and the control’s hardware and software
Window version numbers appear here.
12 10 11 9
2-2 602

Henny Penny Chick-fil-A Controls
2-2. CLOCK SET
Upon initial start-up or PC board replacement, if “CLOCK SET”
automatically appears in t e display, skip steps 1, 2 and 3.
1. Press and hold for 5 seconds until “LEVEL 2” shows in
display.
2. Release , then press twice. “CLOCK SET” then
“ENTER CODE” shows in display.
3. Press . .
4. Display shows “CS-1” then “SET” then “MONTH”, with the
month flashin .
5. Press to chan e the month.
6. Press . Display shows “CS-2 then SET then DATE” with the
date flashin .
7. Press to chan e the date.
8. Press . Display shows “CS-3 then SET then YEAR” alon
with the year flashin .
9. Press to chan e the year.
10. Press . Display shows “CS-4 then SET then HOUR” shows
with the hour and “AM” or “PM” flashin .
11. Press to chan e the hour and AM/PM settin .
12. Press . Display shows “CS-5, SET, MINUTE” with
the minutes flashin .
13. Press to chan e the minutes.
602 2-3

Henny Penny Chick-fil-A Controls
14. Press . Display shows “CS-6” then “CLOCK MODE”
alon with “1.AM/PM”.
15. “1.AM/PM” is 12 hour time, “2.24-HR” is 24 hour time. Press
to chan e.
16. Press . Display shows “CS-7” then “DAYLIGHT
SAVINGS ADJ” alon with “2.US”.
17. Press to chan e to the followin :
a. “1.OFF” = No automatic adjustments for Dayli ht Savin s
Time.
b. “2.US” = Automatically applies United States Dayli ht Savin s
Time adjustment. DST activated on the first Sunday in April.
DST de-activated on the last Sunday in October.
c. “3.EURO” = Automatically applies European (CE) Dayli ht
Savin Time adjustment. DST activated on the last Sunday in
March. DST de-activated on the last Sunday in October.
18. Clock Set is now complete. Press and hold to exit.
2-2. CLOCK SET
(Continued)
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Henny Penny Chick-fil-A Controls
2-3. DIAGNOSTIC MODE
AND SPECIAL
F NCTIONS
Diagnostic Mode
To view summaries of the fryer and Operator performance, press
then . Press to view the followin functions:
D1 - Adjust product color for all products (not individually)
D2 - The a e of the peanut oil and life remainin
D3 - Outlet volta e monitorin
D4 - Fryer’s heatin performance
D5 - Slow or oversized product batches
D6 - Cook cycles started before temperature recovered
D7 - Cook cycles stopped more than 10 seconds before end of
cycle
D8 - Cook cycles not ended within 20 seconds after expired time
D9 - Number of times loadin product took too lon
D10 - Pro rammed variables chan ed by Operator
On several of the screens you may have to press or to
respond to questions asked.
Press at any time to exit and return to normal operation.
See section 5-3 for more details of the Dia nostic Mode.
Peanut Oil Life Function
Based on the number of cook cycles of specific products and the
amount of time the fryer idles, the controls tell the Operator when to
chan e the peanut oil.
“CHANGE OIL SOON” shows on the display when the controls
determine it’s time to chan e peanut oil. Unless the peanut oil is smok-
in or has a burnt flavor, the peanut oil does not need to be chan ed
before this messa e shows on the display. After cleanin the frypot,
usin the Clean-Out Mode (section 3-14), this function resets.
Language Selection
Pressin then allows the Operator to choose to have the
information on the display in En lish or Spanish.
602 2-5

Henny Penny Chick-fil-A Controls
2-3. DIAGNOSTIC MODE
AND SPECIAL
F NCTIONS
(Continued)
Manual Mode
This allows the Operator to quickly pro ram a time and temperature for
nonstandard products that are not on the menu card. This is to be a
temporary settin and disables most of the advanced features of the
controls. To enter Manual Mode:
1. Once out of the Melt cycle, press then .
2. Use to set cook time.
3. Press and use to set temperature.
4. Press to start Manual Mode. Display shows “MANUAL”
and you start a cook cycle by pressin .
5. Press to exit Manual Mode.
Status Mode
Pressin durin idle time, allows Operator to view:
a. The temperature of the peanut oil
b. The temperature setpoint and any offset
c. The avera e peanut oil temperature durin last cook cycle
d. The rate of temperature rise or fall
e. Date and Time
Pressin durin a cook cycle allows the Operator to view:
a. The temperature of peanut oil, plus the de rees and rate the Load
Compensation has affected the cook cycle (slows down or speeds
up the timer)
b. The cookin step, the time left in cook cycle, setpoint temperature
and whether pressure is on
c. The avera e peanut oil temperature in cook cycle so far
d. The rate of temperature rise or fall
e. Date and Time
After 5 seconds, the control exits the Status Mode and the pressure
fryer returns to normal operation.
Peanut oil Filter Enforcement
Prevents the Operator from exceedin the set number of cook cycles
before filterin the peanut oil. The number in the center of the display
shows how many cook cycles remain before the Filter Lockout occurs.
For example, “5X” means the Operator can run 5 more cook cycles
before filterin . This function cannot be bypassed and reatly increases
the life of the peanut oil.
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Henny Penny Chick-fil-A Controls
2-3. DIAGNOSTIC MODE
AND SPECIAL
FUNCTIONS
(Continued)
Infor ation Mode
This mode gathers and stores historic information on the fryer and
Operator performance. Press and at the same time and
“*INFO MODE*” shows on disp ay. Press or to access the
steps and press to view the statistics within each step.
Information Mode is intended for technica use, but the Operator can
view the fo owing information:
1. E-LOG - ast 10 errors and time they occurred
2. P-LOG - time of ast 10 power-ups
3. HEAT-UPS - time of day and maximum heating rate (°/second) for
the ast 10 heat-ups
4. COOK DATA - information on the ast cook cyc e
5. TODAY’S DATA - data since the start of day (not inc uding the
ast cook cyc e)
6. PREV-DAY-SUN - creates a og of the ast 7 days, using the
information in TODAY’S DATA.
7. 7-DAY TOTALS -tota s the information from the ast 7 days
8. OIL DATA - information on the current peanut oi , not inc uding
today’s cooking information
9. PREV OIL DATA - information on ast batch of peanut oi
10. INP - provides test of fryer inputs
11. OUTP - shows the state of heater and pressure
12. POT TMP - temperature of peanut oi
13. CPU TMP - temperature of PC board
14. ANALOG - status of contro er’s a-to-d converter
15. AC VOLTS - status of the ine vo tage to fryer
16. AMPS (E ectric mode s on y) - the present amp readings to
heaters.
See section 5-4 for more detai s of the Information Mode.
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Henny Penny Chick-fil-A Controls
2-4. WARNINGS AND
ERROR MESSAGES
The contro s monitor procedure prob ems and system fai ures with
warnings and error codes. The disp ay shows the warning or error
code, and an a arm sounds.
Pressing cance s most warnings, and pressing any contro button
stops most Error Code a arms. But there are some exceptions (see
be ow). The disp ay shows the error unti the situation is corrected.
WARNINGS
DISPLAY CAUSE CORRECTION
“W-1” Incoming supp y vo tage too ow. Have vo tage at p ug and receptac e checked.
“LOW
VOLTAGE”
“W-2” Fau ty components or connections. Have e ements, connections, and contactors
“SLOW checked.
HEAT-UP”
“W-3” Product oaded into frypot Wait unti peanut oi is at proper temperature
“WAS NOT before ights. before oading product.
READY”
“W-4” Frozen or too much product Do not overfi or p ace frozen product
“SLOW in frypot. into the frypot.
COOKING”
“W-5” Product oaded into frypot Wait unti peanut oi is at proper temperature
“SLOW before ights. before oading product.
COOKING”
“W-6” Fau ty components or connections. Have e ements, connections, and contactors
“SLOW checked.
COOKING”
“W-7” Fau ty components or connections. Have e ements, connections, and contactors
LOW AMPS checked.
“W-9” Product overcooked. (May Discard product immediate y.
“DISCARD appear after a S ow Cooking
PRODUCT” warning.)
“OIL TOO Didn’t a ow peanut oi to drop Cance button wi not stop this warning. Once
HOT” down to current product’s setpoint the peanut oi temperature drops to setpoint
temperature. temperature, the a arm automatica y stops.
2-8 602

Henny Penny Chick-fil-A Controls
2-4. WARNINGS AND
ERROR MESSAGES
(Continued)
ERROR CODES
DISPLAY CAUSE CORRECTION
“E-4” PC board too hot. Check venti ation ouvers on side of fryer for
“CPU TOO obstructions. If ouvers are c ear, have PC
HOT” board checked. Check coo ing fan if present.
“E-5” Contro s sensing 405°F Have heat components and temperature probe
“FRYER TOO or above. checked.
HOT”
“E-6” (A or B) Fau ty temperature probe or Have temperature probe and connection
“FRYER connection. checked.
TEMP
SENSOR
FAILED”
“E-10” Peanut oi temperature too hot, Reset high imit. Check peanut oi temperature
“HIGH LIMIT drain va ve opened whi e heat was for overheating. Have heat components
TRIPPED” on, or fau ty high imit. checked if high imit continues to trip.
“E-15” Drain is open or fau ty microswitch. C ose drain. Have drain microswitch checked
“DRAIN IS if error code persists.
OPEN”
(500 fryer on y)
“E-25” Wrong or fau ty e ements or wiring Have e ectrica supp y, wiring, and e ements
“HEAT AMPS prob em. checked.
WERE TOO
HIGH
Because of the seriousness of this error code,
turn the Cook/Pump switch OFF and back
to COOK to cancel.
602 2-9

Henny Penny Chick-fil-A Controls
2-4. WARNINGS AND
ERROR MESSAGES
(Continued)
ERROR CODES
DISPLAY CAUSE CORRECTION
(500 fryer on y)
“E-26” Fau ty contactors or PC board. Have the contactors and PC board checked.
“HEAT AMPS
ARE
LOCKED ON”
This error code could be displayed even with
the Cook/Pump switch turned OFF. Unplug
fryer or shut off the wall circuit breaker to
disconnect electrical power to fryer.
“E-41” Memory scramb ed. An individua Turn the Cook/Pump switch OFF and back to
“SYSTEM product program may be scramb ed. COOK. If error code persists, have the PC
DATA LOST” Ex: “E-41 -2- DATA LOST”. This board checked or re-initia ized.
means product #2 program is
scramb ed.
“E-46” Fau ty eprom or PC board. Turn the Cook/Pump switch OFF and back to
“DATA SAVE COOK. If error code persists, have the PC
FAILED” board checked or re-initia ized.
“E-70” Fau ty Cook/Pump switch Have Cook/Pump switch checked, a ong with
“PWR SW or switch wiring. Fau ty its wiring. Have I/O board checked.
OR WIRES I/O board.
FAILED”
“E-92” B own 24 vo t contro er fuse, or Have the 14-pin cab e connector checked or
“24 VOLT bad 14-pin cab e connection. have the fryer checked for a short to ground in
FUSE” components such as the drain switch, so enoid,
or high imit.
Stuck or c ogged so enoid va ve. Have so enoid checked and c eaned.
2-10 602

Henny Penny Chick-fil-A Controls
The fo owing procedures shou d be fo owed on the initia start-up of
the fryer, and each time the fryer is brought back into operation from a
co d or shut down condition. These are basic, genera instructions.
1. Check to see that the Cook/Pump switch is turned OFF.
2. Make sure the drain va ve and fi ter va ve are c osed.
3. Remove the fry basket from the frypot and eave id up.
4. Make sure the peanut oi is fi ed to the proper eve in the frypot;
1/4 to1/2 inch (6.4-12.7 mm) be ow eve indicator ine.
5. Connect power to the fryer.
6. On gas mode s, ight the pi ot ight.
7. Turn the Cook/Pump switch to COOK. Upon initia start-up
“CLOCK SET” shows in disp ay. Set the c ock to your time,
fo owing prompts on the disp ay, or see section 3-3 for he p. Then
disp ay asks if the peanut oi is NEW or OLD. The contro s auto-
matica y adjust the peanut oi temperature to the age of the pea-
nut oi . Use to set the number of days of o d peanut oi .
8. Unit automatica y goes into the me t cyc e, unti the peanut oi
temperature reaches 230°F (110°C). Then the contro s go into
the heat cyc e and heats the peanut oi to preset temperature.
Once melted peanut oil reaches the proper level in the frypot
the melt cycle can be bypassed by pressing and holding one of
the Product buttons.
Do not bypass the melt cycle unless enough melted peanut
oil completely covers the elements in electric fryers or the
curved frypot surface in gas fryers. Excessive smoking or
fire could result.
9. Stir the peanut oi as it is heating up from a “co d” start. Be sure to
stir down into the bottom of the frypot.
2- . BASIC OPERATION
602 2-11

Henny Penny Chick-fil-A Controls
10. Once out of the me t cyc e, f ashes unti 5° before setpoint
temperature ( p us any offset temperature). Then ights
and the se ected product shows on the disp ay.
The heat cycles on and off about 4 degrees before the
setpoint temperature to help prevent overshooting the
setpoint temperature (proportional control).
11. If the peanut oi was not fi tered the night before at shutdown,
fi ter the peanut oi now. Refer to section 3-9.
12. Fo ow the steps in Chick-fi -A’s training materia s to oad the
product.
Before loading product make certain is lit indicating
that the peanut oil is at the correct cooking temperature
for the type of product being cooked. The actual temperature
may vary 20 degrees or more depending peanut oil age
product weights product temperature and other operational
variables.
Do not overload, or place product with extreme moisture
content into the basket. 12-14 lb ( .44-6.3 kgs.) is the
maximum amount of product. Failure to follow these instruc-
tions can result in peanut oil overflowing the frypot, causing
burns or damage to the fryer.
13. C ose the id quick y, atching the id.
Do not press unti id is c osed, or the id wi try to ock as
it is being tightened down.
14. Tighten the id spind e c ockwise, sea ing the id. A ign the red
knob on the spind e with the red knob on the atch.
2- . BASIC OPERATION
(Continued)
2-12 602

Henny Penny Chick-fil-A Controls
LATCH THE LID PROPERLY AND ALIGN THE RED
BALLS OR SEVERE BURNS WILL RESULT.
15. Press the desired Product button to start a cook cyc e. The
disp ay counts down the cooking time.
To check the peanut oil temperature press . To stop a
cook cycle, press .
The cook times may vary, compensating for peanut oil age,
product weights, product temperature, and other operational
variables.
16. Within a few minutes, the pressure gauge shou d increase to the
OPERATING ZONE. If not, recheck the Insta ation and Opera-
tion procedures.
17. Near the end of the cook cyc e, the fryer automatica y depressur-
izes. Then at the end of the cook cyc e, an a arm sounds, and the
disp ay f ashes “DONE”. Press to stop the a arm.
CHECK THE PRESSURE GAUGE READING. DO NOT
ATTEMPT TO OPEN THE LID UNTIL THE PRESSURE
DROPS TO ZERO. OPENING THE LID WHEN THE
FRYPOT IS PRESSURIZED ALLOWS HOT PEANUT OIL
AND MOISTURE TO ESCAPE FROM THE FRYPOT,
RESULTING IN SEVERE BURNS.
18. After pressure drops to zero, turn the spind e counterc ockwise.
Do not flip or spin the spindle cross arm when opening
because it could damage the acme nut inside the cross bar.
2- . BASIC OPERATION
(Continued)
DEPRESSURIZE
PRESSURIZED
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Henny Penny Chick-fil-A Controls
19. Un atch and raise the id quick y to a ow most of the condensation
on the id to drain through the drain channe and not into the
peanut oi .
Do not let lid slam up against its backstop because this
could damage the hinge.
20. Fo ow the steps in Chick-fi -A’s training materia s to un oad the
product and check for doneness.
After the cook cycle, if the product needs to cook more,
place basket back into frypot and press for an additional
45 seconds.
21. Before frying next oad, a ow for the peanut oi to reheat and
ights.
In the Cook mode, when “FIL ER SUGGES ED”, shows in
the display, the operator has the option to filter at this time, or
to continue cooking. But, if the operator continues cooking, a
Filter Lockout occurs within the next cook cycle, or two.
When “FILTER LOCKOUT” , then “YOU *MUST*
FILTER NOW........” shows in the disp ay, is the on y
button that functions, unti the peanut oi is fi tered. Fo ow
Chick-fi -A’s training materia s on fi tering.
Discard peanu oil if display shows “CHANGE OIL SOON”
or if peanu oil shows signs of excessive foaming or smok-
ing. Wi h prolonged use, he flashpoin of peanu oil is
reduced. Discard peanu oil if i shows signs of excessive
smoking or foaming, or serious burns, personal injury, fire
and/or proper y damage could resul .
2-5. BASIC OPERATION
(Con inued)
2-14 602

Henny Penny Chick-fil-A Controls
2-6. CLEAN-OUT MODE
602 2-15
The Chick-fi -A contro has a C ean-Out Mode to c ean the frypot upon
initia start-up and every change of shortening.
Fo ow the steps in Chick-fi -A’s training materia s on C eaning the
Frypot.
When heating the c eaning so ution, turn the Cook/Pump switch to
COOK. Press then . “CLEAN-OUT ?” then
“1=YES 3=NO” shows in disp ay. Press to start C ean-Out
Mode. The fryer disp ays “*CLEAN-OUT MODE*” and heats up to
a preprogrammed temperature, then automatica y begins a 15-minute
timed countdown. Use , if necessary to adjust the temperature
and keep the c eaning so ution from boi ing over.
NEVER PRESSURIZE FRYER TO CLEAN. LEAVE THE
LID OPEN. WATER UNDER PRESSURE IS SUPER
HEATED AND CAUSES SEVERE BURNS IF IT COMES IN
CONTACT WITH SKIN.
DO NOT let the clean ng solut on bo l. If the clean ng solu-
t on n the frypot starts to foam and bo l over, IMMEDIATLY
TURN THE COOK/PUMP SWITCH TO OFF. DO NOT try
to conta n t by clos ng the l d or severe burns could result.

Henny Penny Chick-fil-A Controls
1. Turn the Cook/Pump switch to off.
2. Press and ho d whi e turning the Cook/Pump switch to
COOK, unti “IS OIL NEW OR USED?” shows in the disp ay.
3. Press for new peanut oi , or for used peanut oi .
4. If was pressed, “OIL IS NEW?” shows in the disp ay.
Press for YES, and “THANK YOU” shows in the disp ay,
and contro s resume norma operation.
5. If was pressed, “OIL IS USED?” shows in the disp ay.
6. Press for YES, and “HOW OLD IS OIL?” shows in disp ay.
7. Press to set the age of the peanut oi .
8. Press . “THANK YOU” shows in the disp ay and contro s
resume norma operation.
1. Heat peanut oi and stir comp ete y unti peanut oi temperature
has stabi ized and is on.
2. P ace and e ectronic thermometer about 3 inches be ow the
peanut oi ’s surface, in the center of the frypot. Let the
temperature stabi ize and remember the reading.
3. Press to see the probe’s temperature reading.
If the disp ayed temperature is ess than 5 degrees from the e ec-
tronic thermometer’s temperature, see D 1, Color Adjustment on
page 5-11. If temperature differs from 5 to 15 degrees, or sti
can’t get the correct co or, have the probe ca ibrated. If tempera-
ture differs by more than 15 degrees, have probe rep aced.
2-7. MANUALLY SETTING
NE OR USED
PEANUT OIL
FUNCTION
2-8. CHECKING
TEMPERATURE PROBE
CALIBRATION
2-16 602