HID FARGO HDP5000 User manual

15370 Barranca Parkway
Irvine, CA 92618-2215
USA
HDP5000 High Definition Card Printer/Encoder
User Guide (Rev. 1.8)
Part Number: L000950

All rights reserved HID Global Corporation
HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 2
HDP5000 High Definition Card Printer/Encoder User Guide (Rev 1.8), property of HID/Fargo
Electronics, Incorporated
© 2010 HID Global Corporation. All rights reserved.
Exclusive permission is granted to authorized resellers of HID Global products to reproduce
and distribute this copyrighted document to authorized HID Global customers, who have
signed a “no disclosure agreement” regarding the restricted, proprietary use of said
document.
The revision number for this document will be updated to reflect changes, corrections,
updates and enhancements to this document.
Revision Control
Number Date Document Title
Revision 1.8 June 2010 HDP5000 High Definition Card
Printer/Encoder User Guide – Corrected Print
Speed
Revision 1.7 January 2010 HDP5000 High Definition Card
Printer/Encoder User Guide – Power
connecting method revised
Revision 1.6 December 2009 HDP5000 High Definition Card
Printer/Encoder User Guide – added Vista 64
bit Support
Canada Compliance Statement
Revision 1.5 MAY 2009 HDP5000 High Definition Card
Printer/Encoder User Guide – added YMCKI
ribbon support, Raw Magnetic Encoding, new
magnetic cleaning procedure.
Revision 1.4 January 2009 HDP5000 High Definition Card
Printer/Encoder User Guide

All rights reserved HID Global Corporation
HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 3
These reference documents were thoroughly reviewed to provide HID Global with
professional and international standards, requirements, guidelines and models for our
technical, training and user documentation. At all times, the Copyright Protection Notice for
each document was adhered to within our HID Global documentation process. This
reference to other documents does not imply that HID Global is an ISO-certified company at
this time.
ANSI/ISO/ASQ Q9001-2000 American National Standard, (sub-title) Quality Management
Systems - Requirements (published by the American Society of Quality, Quality Press, P.O.
Box 3005, Milwaukee, Wisconsin 53201-3005)
The ASQ ISO 9000:2000 Handbook (editors, Charles A. Cianfrani, Joseph J. Tsiakals and
John E. West; Second Edition; published by the American Society of Quality, Quality Press,
600 N. Plankinton Avenue, Milwaukee, Wisconsin 53203)
Juran's Quality Handbook (editors, Joseph M. Juran and A. Blanton Godfrey; Fifth Edition,
McGraw-Hill)
Any questions regarding changes, corrections, updates or enhancements to this document
should be forwarded to:
HIDGlobal Support Services
6533 Flying Cloud Drive
Eden Prairie, MN 55344 (USA)
(866) 607-7339 #6
FAX: (952) 946-8492
www.hidglobal.com

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 4
Table of Contents
HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.8)__________________ 1
Section 1: Printer Overview ____________________________________________________ 10
HDP5000 Process Flow (in table format) __________________________________________________10
Reviewing the HDP5000 Boot-up Sequence _____________________________________________10
Reviewing the HDP5000 Sequence of Operations_________________________________________11
Reviewing the Lamination Module Boot-up Sequence _____________________________________14
Reviewing the Lamination Module Sequence of Operations _________________________________14
Section 2: Specifications________________________________________________________ 15
Safety Messages (review carefully)_______________________________________________________15
Regulatory Compliances _______________________________________________________________16
Agency Listings______________________________________________________________________17
United States______________________________________________________________________17
Canada __________________________________________________________________________17
Environmental Protection (China-RoHS)________________________________________________17
Traditional Chinese RF Emissions and Safety Statements___________________________________18
Simplified Chinese _________________________________________________________________19
Technical Specifications _______________________________________________________________20
Functional Specifications ______________________________________________________________29
Printer Components: Resin Thermal Transfer to USB Interface Port __________________________30
Printer Components: LCD and Softkey Control Pad_______________________________________31
Printer Components: Print Ribbons____________________________________________________33
Printer Components: Blank Cards _____________________________________________________34
Printer Components: Card Input and Output Hoppers______________________________________35
Printer Components: Card Output Hopper and Reject Hopper _______________________________35
Printer Components: Transfer Roller___________________________________________________36
Reviewing the Overlaminates ___________________________________________________________37
Reviewing the Thermal Transfer Film and PolyGuard Overlaminates__________________________37
Reviewing the CR-80 Patch Size ______________________________________________________38
Reviewing the Overlaminate Design ___________________________________________________38
Section 3: Setup and Installation Procedures ______________________________________ 39
Inspection – HDP5000 ________________________________________________________________39
Unpacking the Printer. ______________________________________________________________39
Unpacking the Printer_______________________________________________________________40
Choosing a Good Location___________________________________________________________41
About Moisture Condensation ________________________________________________________41
Printer Media Loading Procedures _______________________________________________________42
Loading the Print Ribbon ____________________________________________________________42
Loading the Clear HDP Transfer Film __________________________________________________45
Inserting the Card Cleaning Roller_____________________________________________________48
Loading the Overlaminate ___________________________________________________________50
Loading the Blank Cards ____________________________________________________________53
Connecting Power to HDP5000 Printer and Lamination Module________________________________55
Printer Driver Installation Procedures_____________________________________________________57
Printer Driver Update Procedure_________________________________________________________65
Installing Printer Driver Updates ______________________________________________________65
Section 4: Printer Driver Operations _____________________________________________ 67
Safety Messages (review carefully)_______________________________________________________67
HDP500 Printer Driver Options _________________________________________________________68
Reviewing Printer Drivers ___________________________________________________________68
Using the Card tab____________________________________________________________________68

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 5
Selecting the Card Size______________________________________________________________69
Selecting the Card Type _____________________________________________________________70
Setting the Orientation ______________________________________________________________73
Specifying the number of Copies ______________________________________________________74
Selecting the Diagnostics button ______________________________________________________75
Printing a Test Print Image___________________________________________________________76
Selecting the About button ___________________________________________________________78
Selecting the Toolbox button _________________________________________________________79
Using the Device Options tab ___________________________________________________________80
Detecting Supplies at Print Time Function_______________________________________________81
Adjusting the Ribbon Type___________________________________________________________84
Adjusting the Film Type_____________________________________________________________86
Using the Dual Sided Group Functions _________________________________________________87
Using the Dual Sided - Print Both Sides option ___________________________________________88
Using the Print Both Sides - Split 1 Set of Ribbon Panels option _____________________________89
Using the Print Both Sides - Print Back Image on Front of Card option ________________________90
Using the Dual Sided - Print Back Side Only option _______________________________________91
Using the Options Group ____________________________________________________________92
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options ______________________93
Using the Disable Printing option______________________________________________________94
Using the Dual Pass and Invert F-Panel Image options _____________________________________95
Using the Image Color tab______________________________________________________________96
Using the Image Quality – Color Matching dropdown______________________________________97
Adjusting for the Resin Dither _______________________________________________________101
Using the Advanced Image Color window______________________________________________102
Using the Image Transfer tab __________________________________________________________107
Adjusting the Image Position controls _________________________________________________108
Adjusting the Transfer Dwell Time and Temperature _____________________________________110
Using the Default button____________________________________________________________112
Using the Magnetic Encoding tab _______________________________________________________113
Using the Encoding Mode dropdown list_______________________________________________114
Selecting the Coercivity/Magnetic Track _______________________________________________120
Reviewing the Shift Data Left Function________________________________________________121
Using the Character Size buttons _____________________________________________________122
Using the ASCII Offset dropdown list _________________________________________________123
Using the Bit Density dropdown list___________________________________________________124
Using the LRC Generation dropdown list ______________________________________________125
Using the Character Parity Mode dropdown list__________________________________________126
Reviewing the ISO Track Locations___________________________________________________127
Sending the Track Information_______________________________________________________128
Reviewing the Sample String ________________________________________________________129
Reviewing the ASCII Code and Character Table_________________________________________130
Using the Default button____________________________________________________________131
Using the Lamination tab (HDP5000-LC) ________________________________________________132
Selecting the Lamination Position ____________________________________________________133
Adjusting the Lamination Speed - Transfer Dwell Time ___________________________________134
Selecting the Lamination Side dropdown menu__________________________________________135
Selecting the Lamination Type_______________________________________________________136
Selecting the Defaults button ________________________________________________________138
Using the K Panel Resin tab ___________________________________________________________139
Using the Click and Drag capability___________________________________________________140
Selecting “inches or mm” radio button_________________________________________________140
Using the Add and Delete buttons ____________________________________________________140
Selecting the Full Card_____________________________________________________________141
Selecting the Defined Area(s)________________________________________________________142
Selecting the Undefined Area(s)______________________________________________________143

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 6
Defining the Area to activate the Card Grid_____________________________________________144
Selecting the Print YMC under the K and Print K Only options _____________________________145
Using the Printer Supplies tab__________________________________________________________147
Reviewing Information on the Supplies tab _____________________________________________148
Section 5: Accessory Procedures ________________________________________________ 149
Using the Security Lock Slot on the HDP5000_____________________________________________149
Installation and Removal Procedures Flipper Module Accessory_______________________________151
Installing the Flipper Module Accessory _______________________________________________152
Section 6: General Troubleshooting _____________________________________________ 154
Troubleshooting - LCD and Printer Error Message Tables. ___________________________________154
How to use the LCD Error Message Table (example provided)______________________________155
Troubleshooting with the LCD Error Message Table______________________________________156
Troubleshooting with the Printer Error Message Table ____________________________________173
Communications Errors_______________________________________________________________187
Resolving the Communication Errors__________________________________________________187
Printing a Test Image using the Workbench Diagnostic____________________________________189
Reviewing the Alignment Self Test Card_______________________________________________190
Reviewing the Magnetic Self Test ____________________________________________________191
Reviewing the YMCK Self Test______________________________________________________191
Reviewing the Color Bars Self Test ___________________________________________________192
Reviewing the Device Settings Self Test _______________________________________________193
Reviewing the Resin Self Test _______________________________________________________194
Section 7: Ethernet Option Section ______________________________________________ 195
Introduction _____________________________________________________________________195
Technical Specification - Ethernet Option ______________________________________________195
Functional Specification - Ethernet Option _____________________________________________196
Network Services - Overview __________________________________________________________197
Reviewing the Print Server__________________________________________________________197
Reviewing the Web Page Server _____________________________________________________197
Reviewing the Network Management Interface__________________________________________197
Reviewing the Telnet Server ________________________________________________________197
Network Management Interface ______________________________________________________198
Telnet Command Line Interface______________________________________________________198
Initiating a Telnet Session __________________________________________________________198
Reviewing the Telnet Command Table ________________________________________________199
Ethernet Web Pages – Standard Procedures _______________________________________________205
Reviewing Web page security _______________________________________________________205
Logging In ______________________________________________________________________205
Accessing the Home page___________________________________________________________207
Reviewing the Home Page __________________________________________________________208
Reviewing the Home Page Categories and Fields (table)___________________________________209
Configuring the Network Settings ____________________________________________________209
Accessing the Network Settings page__________________________________________________210
Reviewing the Interface ____________________________________________________________211
Reviewing the Current Settings ______________________________________________________211
Switching to the Automatic IP Address Mode ___________________________________________212
Changing to the Static IP Address Mode _______________________________________________213
Using the Clear Changes button______________________________________________________215
Using the Media Information page____________________________________________________216
Using the TCP/IP page_____________________________________________________________217
Using the Printer page _____________________________________________________________219
Using the System Log page____________________________________________________________221
Changing the Log Name____________________________________________________________222
Selecting the Log Type_____________________________________________________________223

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 7
Selecting the LogDestination________________________________________________________224
Setting up Email Event logging ______________________________________________________225
Specifying UDP Event logging ______________________________________________________226
Specifying TCP Event logging_______________________________________________________228
Using the Administration pages ________________________________________________________230
Using the System Information page ___________________________________________________230
Changing the Root Password ________________________________________________________232
Using the Reboot pages ____________________________________________________________233
Rebooting the Printer ______________________________________________________________233
Upgrading the Main Firmware _______________________________________________________234
Using the Print Path page _____________________________________________________________238
Using the Help page _______________________________________________________________240
Additional Ethernet Procedures_________________________________________________________240
Accessing the Ethernet Status LEDs __________________________________________________240
Reviewing the HDP5000 LED Table __________________________________________________240
Upgrading the Main Firmware with the Fargo Workbench Printer Utility ________________________241
Restoring the Factory Settings for Ethernet _______________________________________________243
Resetting the HDP5000 settings______________________________________________________243
Changing the HDP5000 LCD Network Settings _________________________________________243
Accessing the Network Setup Menu___________________________________________________243
Changing the DHCP Setting_________________________________________________________244
Changing the ANEG setting_________________________________________________________245
Saving addresses__________________________________________________________________246
Resetting Passwords_______________________________________________________________246
Accessing the HDP5000 IP Address __________________________________________________247
Ethernet Printer Troubleshooting Procedures ______________________________________________248
Troubleshooting procedures _________________________________________________________248
Verifying the Printer Connection _____________________________________________________249
Verifying the Printer IP address ______________________________________________________249
Verifying that your PC can access the Printer using the ping command _______________________250
Printing a test page ________________________________________________________________251
Reviewing Frequently-asked Questions-Ethernet ___________________________________________252
Glossary of Terms___________________________________________________________________258
Section 8: Card Lamination Module _____________________________________________ 261
Printer Unit: Reviewing the Card Lamination Module ____________________________________261
Reviewing the Card Lamination Module _________________________________________________262
Installing the Card Lamination Module___________________________________________________263
Introduction _____________________________________________________________________263
Inspecting the Card Lamination Module _______________________________________________263
Unpacking the Card Lamination Module _______________________________________________263
Choosing a proper Location _________________________________________________________263
Preventing Moisture Condensation____________________________________________________264
Installing the Lamination Module Accessory____________________________________________264
Adjusting the Lamination Placement on the Card ________________________________________266
Adjusting the Card Flattener ___________________________________________________________268
Section 9: Printer Adjustments _________________________________________________ 269
Printing on Alternate Card Stocks_______________________________________________________269
Selecting the Right Cards and optimizing the HDP Print Process ____________________________269
Conducting the Tape Adhesion Test _____________________________________________________270
Conducting the Tape Adhesion Test _____________________________________________________271
Section 10: Toolbox___________________________________________________________ 272
Accessing the Toolbox _______________________________________________________________272
Selecting the Configuration tab ______________________________________________________273
Using the Configuration Tab___________________________________________________________274

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 8
Using the Optional Printer Features Group Box__________________________________________274
Using the Event Monitoring Group Box__________________________________________________275
Reviewing the Ribbon Low message __________________________________________________275
Reviewing the Laminate Low Message ________________________________________________275
Using the Film Low message ________________________________________________________276
Selecting the Set Language for Printer LCD Display Group Box ____________________________276
Selecting the Calibrate Laminator tab____________________________________________________277
Selecting the Calibrate Film tab ________________________________________________________278
Selecting the Calibrate Ribbon tab ______________________________________________________279
Selecting the Clean Printer tab _________________________________________________________280
Using the Clean Printer Group Box ___________________________________________________282
Selecting the Advanced Settings tab _____________________________________________________282
Using the Image Darkness Option ____________________________________________________284
Using the Print Top of Form Option___________________________________________________285
Using the Print Left of Form Option __________________________________________________287
Using the Mag Top of Form Option___________________________________________________288
Using the Print Flip Angle Option ____________________________________________________289
Using the Print Flip Level Option ____________________________________________________289
Using the Encoder Flip Angle Option _________________________________________________290
Setting the Printhead Resistance______________________________________________________290
Using the Transfer TOF Adjustment Option ____________________________________________290
Using the Transfer Temp Offset Option________________________________________________292
Using the Ribbon Print Takeup Tension Option__________________________________________292
Using the Film Print Takeup Tension Option____________________________________________292
Using the Ribbon Print Supply Tension Option__________________________________________293
Using the Film Supply Transfer Tension Option _________________________________________294
Using the Film Takeup Transfer Tension Option_________________________________________294
Using the Resin Heat Adjust Option___________________________________________________295
Using the Sleep Time Option ________________________________________________________295
Using the Standby Time Option ______________________________________________________295
Using the Blush Point Option________________________________________________________295
Using the LCD Contrast Option______________________________________________________295
Using the Cleaning rate Option ______________________________________________________295
Using the EAT Disable Option_______________________________________________________296
Using the Film Print Cooling Level Option _____________________________________________296
Using the Film Transfer Cooling Level Option __________________________________________296
Using the Enable Ribbon Wrinkle Compensation Option __________________________________296
Using the Holo Transfer Offset Option ________________________________________________296
Using the Standby Temp Option _____________________________________________________296
Using the Mag Hi-Co Voltage Offset Option____________________________________________297
Using the Mag Lo-Co Voltage Offset Option____________________________________________297
Using the Mag Flipper Angle Offset Option ____________________________________________297
Using the Lamination Top of Form Option _____________________________________________297
Using the Lamination End of Form Option _____________________________________________297
Using the Lamination Bottom Takeup Option ___________________________________________297
Using the Lamination Top Takeup Option______________________________________________297
Using the Lamination Card Backup Option _____________________________________________298
Using the lamination Card Length Option ______________________________________________298
Reviewing the No Printer Connected error message ______________________________________298
Reviewing the Value outside the Range error message ____________________________________298
Section 11: Cleaning __________________________________________________________ 299
Using the Required Supplies___________________________________________________________299
Accessing the Clean Printer tab_________________________________________________________300
Cleaning the Printer Platen Roller and Card Feed Rollers __________________________________300
Cleaning inside the Printer __________________________________________________________303

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 9
Cleaning outside the Printer _________________________________________________________303
Cleaning the Printhead _____________________________________________________________304
Replacing the Card Cleaning Roller___________________________________________________305
Cleaning the Magnetic Encoder ______________________________________________________306
Cleaning the Magnetic Encoder when installed in the Flipper_______________________________307
Replacing or Cleaning the FAN foam filter _____________________________________________308
Section 12: Fargo Workbench Printer Utility _____________________________________ 309
Reviewing the Card tab and Diagnostic button __________________________________________309
Section 13: Fluorescent Panel Usage _____________________________________________ 310
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench _____________312
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application _____________322
Section 14: Inhibit Panel Usage _________________________________________________ 325
Using Inhibit Panel (via the Fargo Workbench Printer Utility)_________________________________325
Using Inhibit Panel with an Application________________________________________________328
Generating Text Objects____________________________________________________________328
Rendering Print Jobs_______________________________________________________________329
Rendering Print Jobs_______________________________________________________________330
Using the Test Print _______________________________________________________________337
Using the Test Print _______________________________________________________________338
Troubleshooting the Inhibit Panel ____________________________________________________339
Section 15: Packing the Card Printer ____________________________________________ 340
Section 16: Firmware Updates__________________________________________________ 341
Performing the Firmware Updates ____________________________________________________341
Section 17: HID Global Technical Support________________________________________ 347
Contacting Technical Support__________________________________________________________347
Reading the Serial Numbers on the Printer _____________________________________________348
Finding out when a Fargo Card Printer was manufactured _________________________________348
Section 18: Glossary of Terms __________________________________________________ 349

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 10
Section 1: Printer Overview
HDP5000 Process Flow (in table format)
Reviewing the HDP5000 Boot-up Sequence
Step Process
1 The Card feed stepper turns ON (to check for a card in the card path).
2 The Lam Headlift turns until the head up position is returned from the Headlift
Sensor).
3 The Film transfer take-up Motor turns ON to take up any slack in the film.
4 The Print Headlift turns until head up position is returned from Headlift
Sensor.
5 The Print Ribbon moves forward until it finds the yellow panel, pauses,
advances to magenta, then backs up to yellow (the Ribbon Sensor detects
the color of the ribbon).
6 The Transfer Film advances forward two panels from supply (advances until
the Print Film Sensor senses 2 marks on the Film).
7 The Transfer Film advances forward one panel from supply (advances until
the Print Film Sensor senses 1 mark on the Film).
8 The Transfer Film reverses for one panel onto supply (reverses until the Print
Film Sensor senses 1 mark on the Film).
9 The Transfer Film reverses for one panel onto supply (reverses until the Print
Film Sensor senses 1 mark on the Film).

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 11
Reviewing the HDP5000 Sequence of Operations
The following sequence describes a dual-sided, full color print job with magnetic encoding.
Step Process
1 The File information is received from the PC.
2 The Heater warms up and/or maintains the heat on the hot Roller using the
RTD (Resistive Thermal Device) to help maintain the desired temp.
3 The DC Motor and Stepper Motor turn ON and run until a card is seen by the
card Sensor, which will cause the Card Input Motor to stop.
The Stepper will continue to run a certain number of steps to position the card
under the Card Feed/Position Sensor.
4 For a magnetic print job, the Stepper will continue moving the card until the
trailing edge is positioned under the Mag Head. All stop.
5 Stepper will turn ON in reverse direction and encode card. All stop.
6 Stepper will again turn on and position the trailing edge of the card under the
Mag Head. All stop.
7 Stepper will turn ON in reverse direction and verify data encoded onto mag
stripe.
8 Stepper continues transporting card until the trailing edge is positioned under
the Card Feed/Position Sensor. All stop.
9 The Ribbon Drives turn ON and move until the correct panel is found by the
Print Ribbon Sensor. All stop. (Note: The Print Ribbon Encoder is active
during this step.)
This step occurs simultaneously with Step 10 (below).
10 The Film Drives turn ON until the Film is positioned with the Film Print
Alignment Sensor. (Note: This is the closest Sensor to the Print Platen Roller.)
All stop. (Note: The Film Ribbon Encoder is active during this step.)

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 12
Reviewing the HDP5000 Sequence of Operations
Step Process
11 The Headlift Motor engages, moving the Printhead down until Headlift Sensor
is activated. All stop.
12 The Fan turns ON as required to keep head cool.
13 The Ribbon Drives, Film Drive and Print Platen Stepper turn ON and the
Printhead burns the image data until the image data is depleted. All stop.
(Note: The Ribbon Encoders and Film Encoders are active during this step.)
14 The Headlift Motor engages, moving the Printhead up until the Headlift Sensor
is activated. All stop. The Film Drive reverses the Film Position Sensor to print
over the image (again).
15 Repeat Steps 9 to 14 for the appropriate number of color/heat seal panels.
16 The Film Drives turn ON to rewind the printed portion of the Film into position
at the heated Transfer Roller using the Lamination Film Alignment Sensor.
17 If the heater is not at the required temperature yet, the job will pause.
18 Stepper engages to move the card to a position directly over the Transfer
Roller. The Card Feed/Position Sensor determines card edge and number of
steps to position card. All stop.
19 The Headlift Motor turns ON to raise the Transfer Roller and will stop when the
Headlift Sensor is activated. All stop.
20 The Stepper and Film Drive engage to laminate the printed Film onto the card.
They will turn off after a given number of steps based on the position given by
the card Sensor. All stop. (Note: The Film Encoder is active during this step.)
21 The Headlift Motor turns ON to lower the Transfer Roller, stopping when the
Headlift Sensor is activated.

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 13
Reviewing the HDP5000 Sequence of Operations
Step Process
22 The Film Drive and Stepper turn ON for a given number of clicks based on Film
Encoder, until the film is released.
23 The Stepper turns ON to move the card into Flipper Module to flip the card to
the opposite side. After flipping the card is transported back to the Card
Feed/Position Sensor to repeat Steps 9 to 14.
Upon completion of print all print cycles the card is transported to the Output
Hopper (based on steps from a known from Flipper Card Position Sensor). All
stop.
24 The Heater is maintained at a set temperature by the RTD when the Printer is
ON. The cooling fan is ON when the Printhead is ON or hot.

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 14
Reviewing the Lamination Module Boot-up Sequence
Step Process
1 The Lam Headlift turns until the head up position is returned from Headlift
Sensor.
2 The Lamination Ribbon Motor activates. (Note: The RFID determine the
presence of a roll of lamination.)
3 The Card Sensor checks for the presence of a card and ejects it if found.
Reviewing the Lamination Module Sequence of Operations
The LAM sequence of operations begins after printing has occurred with the Card Printer.
Step Process
1 The card is fed onto the Lamination Module.
2 The card is fed to the Card Position Sensor.
3 The Lamination Take-up Motor begins cycling until the Lamination Sensor
detects the mark.
4 The Card Feed Motor activates to place the leading edge of the card on the Lam
Roller.
5 The Lam Roller Lift Motor cycles until the Transfer Roller Lift Sensor detects the
roller is down.
6 The Card Feed Motor and the Lamination Drive Motor activate for the length of
the card.
7 The Lam Roller Lift Motor cycles until the Lam Roller Lift Sensor detects the
roller is up.

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 15
Section 2: Specifications
The purpose of this section is to provide the User with specific information on the Regulatory
Compliances, Agency Listings, Technical Specifications and Functional Specifications for the
HDP5000 and HDP5000-LC Printers.
Safety Messages (review carefully)
Symbol Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death
or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
•To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
•To prevent personal injury, always remove the power cord prior
to performing repair procedures, unless otherwise specified.
Caution:
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the left).
•To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by this
symbol.
•To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
•To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
•To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
•To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 16
Regulatory Compliances
Term Description
CSA
(cUL)
The Printer manufacturer has been authorized by UL to represent
the Card Printer as CSA Certified under CSA Standard C22.2 No.
60950-1-03.
File Number: E145118
FCC The Card Printer complies with the requirements in Part 15 of the
FCC rules for a Class A digital device.
UL The Card Printer is listed under UL IEC 60950-1 (2001)
INFORMATION TECHNOLOGY EQUIPMENT.
(Note: This product is intended to be supplied by a Listed Power
Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.)
File Number: E145118

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 17
Agency Listings
Term Description
Emissions
Standards CE, FCC, CRC c1374, EN 55022 Class A, FCC Class A, EN 55024:
1998, EN 61000-3-2 and EN 61000-3-3.
Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03.
United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the User will be required to correct
the interference at his own expense.
Canada
This Class A digital apparatus complies with Canadian ICES-003.
C’et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Environmental Protection (China-RoHS)
Environmental Protection Use Period is based on the product being used in an office
environment.

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 18
Traditional Chinese RF Emissions and Safety Statements

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 19
Simplified Chinese

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HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8 20
Technical Specifications
Term Description
Accepted Card
Thickness •Print only: .030" (30 mil) to .050" (50 mil) / .762mm to 1.27mm
•Print/Lamination: .030" (30 mil) to .040" (40 mil) / .762mm to
1.02mm
Accepted
Electronic Card
types
HID Proximity Cards, Mifare Contactless Smart Cards and Contact
Smart Cards, iClass
Accepted Card
Types
(Compositions)
ABS, PVC, PET, PETG, Proximity Cards, Contact Smart Cards,
Magnetic Stripe cards and Optical Memory Cards
Card Cleaning Replaceable cleaning roller (included with each print Ribbon)
Colors Up to 16.7 million colors and 256 shades per Pixel.
Input Card
Cartridge
Capacity
HDP5000 and HDP5000-LC:
100 cards (.030in./.762mm)
Has refillable Card Cartridge that can either be attached to the
Printer or detached for storage. This allows single feed with the
Card Cartridge removed or with no other cards in the Card
Cartridge
Output Hopper
Card Capacity HDP5000 and HDP5000-LC:
200 card Output Hopper capacity (.030" / .762mm)
Includes Reject Hopper capability when connected to the Flipper
Module with available storage on the Output Tray or the Lamination
Module
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