HID FARGO C50 User manual

General error
FARGO®C50
Card Printer
USER GUIDE
PLT-01277 Rev. 1.1
July 2013
15370 Barranca Pkwy
Irvine, CA 92618-3106

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 2
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
Copyright
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
All information herein is the property of HID Global Corporation. All unauthorized use and
reproduction without the written permission of HID Global Corporation is strictly prohibited.
Liability Statement
Do not attempt to operate or repair the C50 Card Printer without adequate training. Any
use, operation, or repair in violation of this User Guide is at your own risk. You assume
all liability reasonable to your use or misuse of the C50 Card Printer. HID Global
Corporation assumes no liability whatsoever for damages of any kind, including without
limitation incidental, special or consequential damages. The C50 Card Printer
specifications, applications and options are subject to change at the discretion of HID
Global Corporation without notice.
Trademarks
HID GLOBAL, HID and the HID logo are the trademarks or registered trademarks of HID Global
Corporation or its licensors in the U.S. and other countries.
Trademark Acknowledgments
Other trademarks and trade names may be used in this document to refer to either entities
claiming the marks and names or their products.
Revision History
The revision number for this document will be updated to reflect changes, corrections, updates
and enhancements to this document.
Revision Date Document Title
1.1 July 2013 Ribbon print count change
1.0 April 2013 New document

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 3
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
Contacts
North America Europe, Middle East and Africa
15370 Barranca Parkway
Irvine, CA 92618
USA
Phone: [phone]
Fax: [phone]
Tech Support: 866 607 7339, #6, M-F 7am-6pm
CST
Phoenix Road
Haverhill, Suffolk CB9 7AE
England
Phone: [phone]
Fax: [phone]
Tech Support: [phone] M-F 9am – 5pm
GMT
Asia Pacific Brazil
19/F 625 King’s Road
North Point, Island East
Hong Kong
Phone: [phone]
Fax: [phone]
Tech Support 852 3160 4895 M-F 9am – 6pm
GMT +8
Av Guido Caloi 1985 Prédio 18
São Paulo – SP
CEP : 05802-140
Phone: [phone]
Fax: [phone]
Tech Support: 55 11 5514-7110 M-F 9am – 6pm
ATC
support.hidglobal.com

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 4
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
Contents
Document Conventions..............................................................................................................................6
Symbols ...........................................................................................................................................6
1Specifications................................................................................................................................. 7
1.1 Regulatory Compliance.......................................................................................................7
1.2 Safety Messages (review carefully)....................................................................................9
1.3 Technical Specifications ...................................................................................................12
1.4 Functional Specifications ..................................................................................................13
2Setup and Installation Procedures.............................................................................................15
2.1 Inspection..........................................................................................................................15
3Hardware User Interface..............................................................................................................16
3.1 Using the Card Printer Buttons .........................................................................................16
3.2 Beeps................................................................................................................................16
4Printing Preferences....................................................................................................................17
4.1 User Interface Software Conventions...............................................................................17
4.2 Using the Card tab............................................................................................................17
4.3 Selecting the Card Size ....................................................................................................18
4.4 Using the Configuration tab ..............................................................................................19
4.5 Using the Calibrate Ribbon tab.........................................................................................21
4.6 Using the Clean Printer tab...............................................................................................21
4.7 Using the Advanced Settings tab......................................................................................23
4.8 Using the Device Options tab ...........................................................................................28
4.9 Using the Image Color tab ................................................................................................30
4.10 Using the Image Calibrate tab ..........................................................................................33
4.11 Using the Magnetic Encoding tab .....................................................................................35
4.12 Using the Overlay / Print Area tab ....................................................................................35
4.13 Using the K Panel Resin tab.............................................................................................35
4.14 Using the Printer Info tab ..................................................................................................35
5Troubleshooting...........................................................................................................................36
5.1 Communications Errors ....................................................................................................36
5.2 Error and Status Messages ..............................................................................................37
6Cleaning........................................................................................................................................40
6.1 Using the Required Supplies ............................................................................................40
6.2 Cleaning Inside the Printer................................................................................................40
7Firmware Updates........................................................................................................................42
7.1 Performing the Firmware Updates....................................................................................42

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 5
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
List of Figures
Figure 1 - Card Printer Buttons................................................................................................................16
Figure 2 – Card tab..................................................................................................................................17
Figure 3 – Configuration ..........................................................................................................................19
Figure 4 - Calibrate Ribbon......................................................................................................................21
Figure 5 - Clean Printer............................................................................................................................22
Figure 6 - Advanced Settings ..................................................................................................................24
Figure 7 – Settings (Factory Defaults) Confirmation ...............................................................................25
Figure 8 - Device Options........................................................................................................................28
Figure 9 - Options ....................................................................................................................................29
Figure 10 - Image Color...........................................................................................................................30
Figure 11 - Advanced Image Color\.........................................................................................................32
Figure 12 - Image Calibrate.....................................................................................................................33
Figure 13 - Printer Info.............................................................................................................................35
Figure 14 - Workbench ............................................................................................................................42

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 6
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
Document Conventions
Symbols
The symbols used in this manual and their meanings are:
General Warning:
This symbol indicates the requirement to read the manual carefully or the necessity
of an important maneuver or maintenance operation.
Electricity Warning:
This symbol indicates dangerous voltage associated with the laser, or powerful
enough to constitute an electrical risk. This symbol may also appear on the
machine at the risk area.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 7
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
1Specifications
This section provides information for regulatory compliances, agency listings, technical
specifications and functional specifications for the C50 Card Printer.
1.1 Regulatory Compliance
UL The Card Printer is listed under UL 60950-1 (2
nd
edition) Information
Technology Equipment.
File Number: E145118
Note: This product is intended to be supplied by a Listed Power Unit
marked Class 2 and rated for 24 V DC, 3.3A minimum
CSA
The Printer manufacturer has been authorized by UL to represent the Card
Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-07 2nd
edition
File Number: E145118
FCC The Card Printer complies with the requirements in Part 15 of the FCC
rules for a Class A digital device.
CE
The Card Printer has been tested and complies with EN300-330-1, EN300-
330-2, EN301-489-1, EN301-489-3, EN55022 class A, EN55024, EN6100-
3-2, EN6100-3-3, EN60950-1
Note: Based on the above testing, the Printer manufacturer certifies that
the Card Printer complies with the following European Council Directives
and has placed the CE mark on the Card Printer.
LVD 2006/95/EC, EMC 2004/108/EC, R&TTE 1999/5/EC, ROHS2
2011/65/EC
Environmental ENERGY STAR, RoHS2, China RoHS, Power supply Efficiency level V
minimum,
1.1.1 Agency Listings
Emissions and
Immunity
Standards
FCC Part 15 Class A, RSS-GEN, RSS 210 ,CNS 13438, EN55022 Class A,
EN55024, EN6100-3-2, EN6100-3-3, EN300-330-1, EN300-330-2, EN301-
489-1, EN301-489-3, GB9254, GB 17625
Safety Standards UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 2
nd
edition,
EN60950-1, GB4943, CNS14336
Additional Agency
Listings
CCC, BSMI, KC
1.1.2 United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection
against harmful interference when the equipment operates in a commercial environment. This

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 8
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
equipment generates, uses, and can radiate radio frequency (RF) energy and, if not installed
and used in accordance with the installation manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference; in which case, you are required to correct the interference at your expense.
IMPORTANT: Changes or modifications to an intentional or unintentional radiator not
expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
1.1.3 Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
1.1.4 Taiwan
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛
航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方
得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機
須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
1.1.5 Japan
この装置は総務省の型式指定を受けています。"
(総務省指定番号は第AC-ｘｘｘｘｘ号です)
本製品は電波を使用したRFID 機器の読み取り・書き込み装置です。
そのため使用する用途・場所によっては、医療機器に影響を与える恐れがあります
1.1.6 Korean
이기기는 업무용(A급) 전자파 적합기기로서 판매자 또는 사용자는 이점을 주의하시길
바라며, 가정 외의 지역에서 사용하는 것을 목적으로 합니다.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 9
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
1.2 Safety Messages (review carefully)
Symbol Critical Instructions for Safety purposes
Failure to follow these guidelines results in personal injury or death.
To prevent personal injury or death:
•Reference the following safety messages before performing an
operation.
•Always remove the power cord prior to performing repair procedures,
unless otherwise specified.
•Ensure only qualified personnel perform these procedures.
This device is electro statically sensitive. You may damage the device if
exposing it to static electricity discharges.
To prevent damage:
•Reference the following safety messages before performing an
operation.
•Observe all established Electrostatic Discharge (ESD) procedures
while handling cables in or near the Circuit Board and Printhead
Assemblies.
•Always wear an appropriate personal grounding device.
•Always remove the Ribbon and Cards from the Printer before making
any repairs, unless otherwise specified.
•Remove jewelry and thoroughly clean hands before working on the
Printer.
This symbol warns of an electrical hazard that could result in personal
injury or death.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 10
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
1.2.1 Taiwan
繁體中文 射頻發射及安全指令 安全訊息（小心檢查）
標記
重要的安全事項說明
危險： 未按照說明安裝可能造成人員傷亡。
在可能產生潛在安全問題的地方有警示標記。
（如左圖所示）。
為了避免人員傷害，在進行有此警示標記的操作前，請先參考安全資訊提示。
為了避免人員傷害，在沒有特別說明的情況下，修理前請關掉電源開關。
小心： 此設備對靜電很敏感。如果受到靜電放電，設備會損壞。
在可能產生潛在靜電安全問題的地方有警示標記。
（如左圖所示）。
為了避免損壞設備，在進行有此警示標記的操作前，請先參考安全資訊提示。
為了避免損壞設備，在排放電路板和印刷頭聯合裝置裡面或附近的電線時，請注意觀察所有
的靜電放電設備。
為了避免損壞設備，請隨時佩戴合適的接地裝置（比如：手腕上戴一個高品質的接地手腕帶
以免受到可能的傷害）。
為了避免損壞設備，如果沒有特殊說明，在做任何修理前，請取下印表機上的色帶和卡。
為了避免損壞設備，在使用印表機之前，請摘下戒指和手上飾品，並仔細清洗手上的油脂。

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 11
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
1.2.2 China
安全消息（请仔细阅读）
符号 涉及安全的重要过程
危险： 如果不遵循这些安装指南进行操作，可能会导致重伤，甚至死亡。
可能引发安全问题的信息由警告符号（如左图所示）来表示。
为了确保人身安全，在执行前面带有此符号的操作之前，请先阅读下面的安全消息。
为了确保人身安全，除非另有规定，否则在执行维修过程前，始终应断开电源。
小心：
此设备为静电敏感设备。如果暴露在静电电流下，可能会损坏设备。
可能引发静电安全问题的信息由警告符号（如左图所示）来表示。
为了防止设备或介质受损，在执行前面带有此符号的操作之前，请先阅读下面的安全消息。
为了防止设备或介质受损，请在处理电路板和打印头部件中或附近的电缆时，遵守所有规定
的静电放电(ESD) 过程。
为了防止设备或介质受损，请始终佩带适当的个人接地设备（例如，已接地避免出现潜在损
坏的高质量腕带）。
为了防止设备或介质受损，除非另有规定，否则在执行任何维修过程前，始终应将色带和证
卡与打印机分离。
为了防止设备或介质受损，在操作打印机前，请取下手指和手上的珠宝饰物，并将手上的油
渍和污渍彻底清洗干净。
仅适用于海拔2000m 以下地区安全使用
Use only at altitudes not more than 2000m above sea level.
仅适用于非热带气候条件下安全使用
Use only in non-tropical conditions.
环境保护(中国-RoHS)
环保使用期是基于本产品用于办公环境。
Environmental Protection Use Period is based on the product being used in an office
environment.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 12
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
1.3 Technical Specifications
Term
Description
Print Method
Dye Sublimation, Resin Thermal Transfer
Print resolution 300 dpi (11.8 dots/mm), continuous tone
Colors Up to 16.7 million colors/256 shades per pixel
Print Ribbon Options •Full-color with resin black and overlay panel, YMCKO*, 250 prints
•Resin black (standard and premium), 1000 prints
•Resin green, blue, red, white, silver and gold, 1000 prints
•Rewrite technology – No ribbon is required
* Indicates the Ribbon type and the number of Ribbon panels printed
where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay,
F=Fluorescing Resin
Print Speed •7 seconds per card (K*)
•24 seconds per card (YMCKO*)
•Print speed indicates an approximate batch print speed and is
measured from the time a card feeds into the printer to the time it
ejects from the printer.
•Print speeds do not include encoding time or the time needed for
the PC to process the image.
•Process time is dependent on the size of the file, the CPU,
amount of RAM and the amount of available resources at the time
of the print.
* Indicates the ribbon type and the number of ribbon panels printed
where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay,
F=Fluorescing Resin
Accepted Standard
Card Sizes •CR-80 edge-to-edge (3.36"L x 2.11"W/85.3mmL x 53.7mmW)
•CR-79 (3.3”L x 2.04”W/83.8mmL x 51.8mmW)
Accepted Card
Thickness
•10 mil
•20 mil
•30 mil
•40 mil
Accepted Card Types •PVC or polyester cards with polished PVC finish
•Monochrome resin required for 100% polyester cards
•Optical memory cards with PVC finish
•Rewrite
Input Hopper Card
Capacity 50 Cards (.030”/.762.mm) + Manual Feed
Output Hopper Card
Capacity
30 cards (.030”/.762.mm)
Card Cleaning
Each ribbon cartridge includes a new card-cleaning roller.
Printer Memory
32 MB RAM

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 13
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
Term Description
Software Drivers Windows® XP / Vista™ (32 bit and 64 bit) / Server 2003 & 2008 /
Windows® 7 (32 bit and 64 bit)/ Windows®8 / Linux® / MAC® OS X
10.5, 10.6, 10.7, 10.8
Interface
USB 2.0
Operating Temperature
65 degrees to 80 degrees F/18 degrees to 27 degrees C
Humidity
20-80% non-condensing
Dimensions
8.8˝H x 13.7˝W x 7.9˝D/224mmH x 348mmW x 201mmD
Weight
7.5 lbs./3.4 Kg
Agency Listings Safety: UL 60950-1, CSA C22.2 (60950-1), and CE; EMC; FCC Class A,
CE (EN 55022 Class A, EN 55024), CCC, BSMI, KCC
Supply Voltage 100-240 VAC, 1.6 A
Supply Frequency 50Hz / 60Hz
Warranty Printer – Two years; Printhead – Two years, unlimited passes with
UltraCard™
Options Printer Cleaning Kit
Software FARGO Workbench™ Diagnosis Utility
Display Status indicated by button color (red or blue), flashing, always on or
always off.
1.4 Functional Specifications
The Card Printer uses two different yet closely related printing technologies, dye sublimation
and resin thermal transfer, to print images directly onto blank cards.
1.4.1 Printer Components: Print Ribbons
Print ribbons are available in several versions to meet a variety of requirements - resin-only,
dye-sublimation-only and combination dye-sublimation / resin versions.
To make it easier to distinguish the various print ribbons, a letter code indicates the type of
ribbon panels found on each ribbon. This letter code is:
= Dye-Sublimation Yellow Panel
= Dye-Sublimation Magenta Panel
= Dye-Sublimation Cyan Panel
= Resin Black Panel (Premium unless otherwise stated)
= Clear Protective Overlay Panel
= Fluorescing Resin Panel

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 14
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
1.4.1.1 Ribbon Type/Count Table
The following table lists print capability of each ribbon type.
Ribbon
Count
YMCKO – Full Color/Resin Black/Overlay 100
K – Standard Resin 1000
K – Premium Resin 1000
Colored Resin
1000
1.4.2 Printer Components: Blank Cards
Type Description
Card Size •CR-80 edge-to-edge (3.36"L x 2.11"W/85.3mmL x 53.7mmW)
•CR-79 (3.3”L x 2.04”W/83.8mmL x 51.8mmW)
Card
Surface Suitable cards must have a polished PVC surface free of fingerprints, dust or any other
types of embedded contaminants. In addition, cards must have a completely smooth,
level surface for the printer to achieve consistent color coverage. Some types of
proximity cards have an uneven surface that inhibits consistent color transfer.
Some types of smart card chips are raised slightly above the card’s surface, which also
results in poor color transfer.
UltraCard™
Brand
Cards
The UltraCard product line, available exclusively as part of HID Global's Fargo brand
secure card issuance solutions, has a long standing reputation among dealers and end-
users for consistent quality in construction.
In addition to blank stock, the UltraCard line is available in a variety of configurations for
magnetic stripe and other anti-counterfeiting features.
UltraCard™ PVC cards are medium-durability cards for a glossy, photo quality finish.
These cards are clean scratch-free cards for high-quality prints and extended printhead
life.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 15
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
2Setup and Installation Procedures
2.1 Inspection
•Unpack your printer and inspect the carton to ensure that no damage has occurred
during transportation. Make sure that all supplied accessories are included with your unit.
•Reference the Installation Guide for information on how to load the ribbon cartridge and
card stock.
•See the Installation Guide for how to connect the power to the printer.
•Follow the prompts to install the printer driver software.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 16
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
3Hardware User Interface
The Card Printer has two hardware user-interface features: buttons and beeps.
3.1 Using the Card Printer Buttons
Figure 1 - Card Printer Buttons
The Card Printer has two buttons that perform multiple functions. The color of the buttons’ light
is blue, except when red to indicate an error condition.
3.1.1 Using the Power Button
The Power button initiates or interrupts electrical power to the printer. To start up the printer,
press the Power button once. The buttons illuminate with a steady blue light. To deactivate the
printer, press the Power button twice. The lighted buttons extinguish and become dark.
The Power button also moves cards to the left along the card track toward the output hopper.
Press the Power button to clear jammed cards.
3.1.2 Using the Pause/Resume Button
The Pause/Resume button enables the Operator to temporarily stop and continue the print
process. To suspend printing, press the Pause/Resume button once. When printing stops, the
button changes from steady to blinking. To continue printing, press the button once again. The
button returns to a steady glow.
3.2 Beeps
The Card Printer beeps to indicate the successful completion of a setting or activity. A single
beep generally indicates a successful change. However, two beeps signals the successful
completion of the Clean Printer routine. Three beeps signals the restoration of default values
for settings on the Advanced Settings tab.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 17
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
4Printing Preferences
4.1 User Interface Software Conventions
The C50 Card Printer Printing Preferences utility provides navigational buttons:
•OK button: Closes the dialog box and saves configuration changes since the dialog
box opened.
•Cancel button: Closes the dialog box and discards configuration changes made since
the dialog box opened.
•Help button: Displays Help topics specific to the active tab.
4.2 Using the Card tab
Figure 2 – Card tab

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 18
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
4.3 Selecting the Card Size
Step
Procedure
1 Select the Card Size
option:
•CR-80: This selection is the default form size for the Card Printer with a print area
53.6mm X 85.5mm X 30mil (3.375” X 2.125” X 30 mil).
•CR-79: Use this selection to print to cards with a print area 53.6mm X 85.5 mm X 30
mil
(2.110” X 3.366” X 30 mil).
These print area dimensions are 1mm (.04") larger than the actual card size. This extension
enables the Printer to overprint images so they appear edge-to-edge when transferred to the
card.
When designing a card format, set the card or page size within the card design program to
the exact Print Length and Print Width dimensions listed in the Card Size panel.
2 Select the Card Thickness (mil) value from the drop-down list:
•10
•20
•30
•40
4.3.1 Selecting the Orientation
Select either the Portrait or Landscape radio button.
•Portrait: The card will print in a vertical orientation.
•Landscape: The card will print in a horizontal orientation.
4.3.2 Setting the Number of Copies
Set the number of copies to be printed.
The lower limit is 1. The upper limit is 10000.
4.3.3 Diagnostics
Click Diagnosticsto launch the Workbench Printer Utility.
4.3.4 Sending a Test Print
Step Procedure
1 Install a compatible ribbon cartridge in the printer.
2 Open the printer driver settings:
a. From your computer’s Start menu, select Devices and Printers.
b. Right-click the Card Printer entry under Printers and Faxes.
c. Select Printing Preferences.
3 Select the Card tab, and then click Test Print. An image is sent to the printer.
4.3.5 Using the ToolBox button
Click ToolBox to access the ToolBox window and its tabs.
4.3.6 Using the About button
Select About to open a dialog box containing the Printer Driver Date and Version.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
Page 19
June 2013
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved.
4.4 Using the Configuration tab
The Configuration tab has three sections: Optional Printer Features, Event Monitoring and Set
Language.
Figure 3 – Configuration
4.4.1 Selecting Optional Printer Features
Optional Printer Features enables the selection of optional features automatically or manually.
The default setting is that the Automatically detect features that are installed in your
printer check box is checked. The printer driver retrieves information about the installed
features from the firmware. Deselect the check box to enable manual feature selection. To
manually select a feature, click the corresponding check box. If no printer is detected, an error
message displays.

C50 Card Printer User Guide, Part Number PLT-01277, Rev 1.1
June 2013 Page 20
© 2013 HID Global Corporation /ASSA ABLOY AB. All rights reserved
4.4.2 Event Monitoring
Event Monitoring selects events that result in notification or displays prompt for the Operator.
The default setting is to monitor four conditions:
•Low Ribbon – Notifies the Operator that the amount of ribbon remaining for use in the
cartridge is diminishing. A Do not show this message again. check box allows the
user to suppress the message during the current printing session. The check box default
condition is unchecked.
•Clean Printer – Notifies the Operator the printer requires cleaning and provides a Clean
button to start the cleaning process.
•Error Status – Notifies the Operator that an error status exists.
•Password Prompt – Requires the Operator to enter a security password before the
printer driver accepts a print job.
4.4.3 Set Language
Set Language enables the selection of the language used for printer driver messages. The
default printer language is English.
The printer is capable of other languages with the use of language packs. Change the printer
language by using the ToolBox (sending the proper language pack to the printer). Only the
languages available within the printer firmware (as downloaded through the language packs)
are choices in the dropdown menu. Contact Technical Support (support.hidglobal.com) to
obtain printer language packs.