HID FARGO HDP5000 User manual

hidglobal.com
FARGO® HDP5000, HDP5600,
and HDPii Plus
HIGH DEFINITION CARD PRINTER/ENCODER
USER GUIDE
L000950
Version: 4.0
February 2016

Page ii
L000950, Version: 4.0 February 2016
Copyright
© 2012 - 2016 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
This document may not be reproduced, disseminated or republished in any form without the prior
written permission of HID Global Corporation.
Trademarks
HID GLOBAL, HID, the HID logo, HDP, and FARGO, are the trademarks or registered trademarks of HID
Global Corporation, or its licensors, in the U.S. and other countries.
Contacts
For additional offices around the world, see www.hidglobal.com corporate offices.
Americas and Corporate Asia Pacific
611 Center Ridge Drive
Austin, TX 78753
USA
Phone: 866 607 7339
Fax: 949 732 2120
19/F 625 King’s Road
North Point, Island East
Hong Kong
Phone: 852 3160 9833
Fax: 852 3160 4809
Europe, Middle East and Africa (EMEA) Brazil
Haverhill Business Park Phoenix Road
Haverhill, Suffolk CB9 7AE
England
Phone: 44 (0) 1440 711 822
Fax: 44 (0) 1440 714 840
Condomínio Business Center
Av. Ermano Marchetti, 1435
Galpão A2 CEP 05038001
Lapa - São Paulo/SP
Brazil
Phone: 55 11 5514-7100
HID Global Customer Support: support.hidglobal.com

Contents
February 2016 L000950, Version: 4.0
Chapter 1: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.1 Agency Listings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.2 United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
1.1.3 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
1.1.4 Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
1.1.5 Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.1.6 Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.2 Safety Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.1 Safety Messages - United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.2.2 Safety Messages - French Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
1.2.3 Safety Messages - Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
1.2.4 Safety Messages - China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
1.3 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Chapter 2: Setup and Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Inspection – Card Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Chapter 3: Printer Driver Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Card Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1 General Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.1.1.1 Card Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.1.1.2 Card Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.1.1.3 Card Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.1.1.4 UltraCard Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.1.1.5 Custom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.1.1.6 Conducting the Tape Adhesion Test . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.1.1.7 Printing on Alternate Card Stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.2 Device Options Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.3 Image Color Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.3.1 Advanced Image Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
3.4 Image Transfer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.5 Magnetic Encoding Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.5.1 ISO Track Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
3.5.1.1 Sending the Track Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
3.6 Lamination Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

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3.7 K-Panel Resin Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.7.1 Click and Drag Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.7.2 Five Areas Added Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.8 Inhibit Panel Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.9 Supplies Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Chapter 4: ToolBox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.2 Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.3 Calibrate Laminator Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.4 Calibrate Film Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.5 Calibrate Ribbon Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.6 Clean Printer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.7 Advanced Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.7.1 Settings Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.7.2 Value outside the range error message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Chapter 5: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Troubleshooting - LCD and Printer Error Message Tables . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 How to use the LCD Error Message Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.2 Troubleshooting - LCD and Printer Error Message Tables . . . . . . . . . . . . . . . . . . . . 5-3
5.2.1 Troubleshooting with the LCD Error Message Table . . . . . . . . . . . . . . . . . . . 5-3
5.3 Troubleshooting the Printer Error Message Table . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.4 Resolving Communication Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Chapter 6: Card Lamination Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1 Printer Unit: Reviewing the Card Lamination Module . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2 Adjusting the Lamination Placement on the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Chapter 7: Workbench Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1 Access the Workbench Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8: Fluorescent Panel Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.1 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using Workbench. . 8-2
8.2 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
8.2.1 Creating Fluorescent Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Chapter 9: Inhibit Panel Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
9.1 Configuring Inhibit Panel (I-Panel for YMCKI Ribbon) using Workbench . . . . . . . 9-2
9.2 Using Inhibit Panel with an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.2.1 Generating Text Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

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9.2.2 Create Bitmap Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.2.3 Print Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.2.4 Troubleshooting the Inhibit Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Chapter 10: Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.1 Upgrade Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Appendix A: HDPii Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
A.1 Accessory Procedures: Using the Security Lock Slot . . . . . . . . . . . . . . . . . . . . . . . A-1
A.2 Cleaning the Magnetic Encoder: HDPii Output Module . . . . . . . . . . . . . . . . . . . . . . A-2

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Chapter 1
February 2016 L000950, Version: 4.0
Specifications
1.1 Regulatory Compliance
The purpose of this section is to provide specific information on the Regulatory Compliances, Agency
Listings, Technical Specifications and Functional Specifications for the HDP5000, HDP5600, and
HDPii Plus Card Printer/Encoders.
1.1.1 Agency Listings
Agency Regulatory Compliance
UL
The Card Printer is listed under UL 60950-1 (2nd edition) Information Technology
Equipment
File Number: E145118
Note: This product is intended to be supplied by a Listed Power Unit marked Class 2
and rated for 24Vdc, 3.3A minimum.
CSA
The printer manufacturer has been authorized by UL to represent the Card Printer as
CSA Certified under CSA Standard C22.2 No. 60950-1-07 2nd edition
File Number: E145118
FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a
Class A digital device.
CE
The Card Printer has been tested and complies with EN300-330-1, EN300-330-2,
EN301-489-1, EN60950-1:2006 + A11:2009
Note: Based on the above testing, the printer manufacturer certifies that the card
printer complies with the following of the European Community and has placed the
CE mark on the Card Printer.
LVD 2006/95/EC, EMC 2004/108/EC, R&TTE 1999/5/EC, ROHS 2002/95/EC
Environmental Power supply Efficiency level VI minimum, RoHS, China RoHS
Agency Listing
Emissions and
Immunity Standards
FCC Part 15 Class A, RSS-GEN, RSS 210 ,CNS 13438, EMC 2004/108/EC, R&TTE
1999/5/EC,GB9254, GB 17625
Safety Standards UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 2nd edition, LVD
2006/95/EC,GB4943, CNS14336
Additional Agency
Listings CCC, BSMI, KC

Specifications Page 1-2
L000950, Version: 4.0 February 2016
1.1.2 United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference; in which case, correction of the interference is at the users expense.
IMPORTANT: Changes or modifications to an intentional or unintentional radiator not expressly
approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
1.1.3 Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
1.1.4 Taiwan
經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛
航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方
得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機
須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

February 2016 L000950, Version: 4.0
Page 1-3 Specifications
1.1.5 Japan
この装置は総務省の型式指定を受けています。"
( 総務省指定番号は第 AC-12056 号です )
本製品は電波を使用した RFID 機器の読み取り?書き込み装置です。
そのため使用する用途?場所によっては、医療機器に影響を与える恐れがあります
1.1.6 Korea
이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는 이 점을 주의하시길 바라며 , 가정 외의 지
역에서 사용하는 것을 목적으로 .
1.2 Safety Messages
1.2.1 Safety Messages - United States
Symbol Critical Instructions for Safety Purposes
Danger: Failure to follow these guidelines results in personal injury or death.
To prevent personal injury or death:
• Reference the following safety messages before performing an operation.
• Always remove the power cord prior to performing repair procedures, unless otherwise
specified.
• Ensure only qualified personnel perform these procedures.
ESD:
This device is electro statically sensitive. Damage to the device may occur if exposing it to
static electricity discharges.
To prevent damage:
• Reference the following safety messages before performing an operation.
• Observe all established Electrostatic Discharge (ESD) procedures while handling cables
in or near the circuit board and printhead assemblies.
• Always wear an appropriate personal grounding device.
• Always remove the ribbon and cards from the printer before making any repairs, unless
otherwise specified.
• Remove jewelry and thoroughly clean hands before working on the printer.
Caution:
This symbol warns of an electrical hazard that could result in personal injury or death.
Caution:
For safety purposes, do not use Ethernet for a direct connection outside of the building.

Specifications Page 1-4
L000950, Version: 4.0 February 2016
1.2.2 Safety Messages - French Canada
Symbole Instructions critiques visant la Sécurité
Danger:
Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou la
mort.
Pour éviter des lésions corporelles ou la mort:
• Rapportez-vous aux avis suivants de sécurité avant de procéder à une opération.
• Retirez toujours le câble d’alimentation avant d’effectuer des procédures de réparation,
sauf spécification contraire.
• Assurez-vous qu’uniquement des personnes qualifiées réalisent des procédures.
ESD:
Ce dispositif est sensible à l’électricité statique. Il peut souffrir des dommages s’il est exposé à
des décharges électrostatiques.
Pour éviter des dommages:
• Rapportez-vous aux messages suivants avant de procéder à une opération.
• Suivez toutes les procédures de Décharges Electrostatiques (ESD) en vigueur durant le
maniement des câbles dans ou à proximité des Ensembles de Cartes de Circuit Imprimé
et Tête d’Impression.
• Portez toujours un dispositif de mise à la terre personnelle appropriée.
• Retirez toujours le ruban et les Cartes de l’Imprimante avant d’effectuer toute réparation,
sauf spécification contraire.
• Retirez tous bijoux et lavez soigneusement vos mains avant de travailler à l’Imprimante.
Attention:
Ce symbole est un avis de péril électrique passible de résulter en lésion corporelle ou mort.
Attention:
Pour des motifs de sécurité, n’utilisez pas Ethernet pour une connexion directe hors du
bâtiment.

February 2016 L000950, Version: 4.0
Page 1-5 Specifications
1.2.3 Safety Messages - Taiwan
繁體中文 射頻發射及安全指令 安全訊息 (小心檢查)
標記 重要的安全事項說明
危險 :未按照說明安裝可能造成人員傷亡。
在可能產生潛在安全問題的地方有警示標記。
(如左圖所示)。
為了避免人員傷害,在進行有此警示標記的操作前,請先參考安全資訊提示。
為了避免人員傷害,在沒有特別說明的情況下,修理前請關掉電源開關。
小心 :
此設備對靜電很敏感。如果受到靜電放電,設備會損壞。
在可能產生潛在靜電安全問題的地方有警示標記。
(如左圖所示)。
為了避免損壞設備,在進行有此警示標記的操作前,請先參考安全資訊提示。
為了避免損壞設備,在排放電路板和印刷頭聯合裝置裡面或附近的電線時,請注意觀察所有的靜
電放電設備。
為了避免損壞設備,請隨時佩戴合適的接地裝置 (比如:手腕上戴一個高品質的接地手腕帶以
免受到可能的傷害)。
為了避免損壞設備,如果沒有特殊說明,在做任何修理前,請取下印表機上的色帶和卡。
為了避免損壞設備,在使用印表機之前,請摘下戒指和手上飾品,並仔細清洗手上的油脂。

Specifications Page 1-6
L000950, Version: 4.0 February 2016
1.2.4 Safety Messages - China
安全消息 (请仔细阅读)
符号 涉及安全的重要过程
危险 :
如果不遵循这些安装指南进行操作,可能会导致重伤,甚至死亡。
可能引发安全问题的信息由警告符号 (如左图所示)来表示。
为了确保人身安全,在执行前面带有此符号的操作之前,请先阅读下面的安全消息。
为了确保人身安全,除非另有规定,否则在执行维修过程前,始终应断开电源。
小心 :
此设备为静电敏感设备。如果暴露在静电电流下,可能会损坏设备。
可能引发静电安全问题的信息由警告符号 (如左图所示)来表示。
为了防止设备或介质受损,在执行前面带有此符号的操作之前,请先阅读下面的安全消息。
为了防止设备或介质受损,请在处理电路板和打印头部件中或附近的电缆时,遵守所有规定的静
电放电 (ESD) 过程。
为了防止设备或介质受损,请始终佩带适当的个人接地设备 (例如,已接地避免出现潜在损坏
的高质量腕带)。
为了防止设备或介质受损,除非另有规定,否则在执行任何维修过程前,始终应将色带和证卡与
打印机分离。
为了防止设备或介质受损,在操作打印机前,请取下手指和手上的珠宝饰物,并将手上的油渍和
污渍彻底清洗干净。
仅适用于海拔 2000m 以下地区安全使用
Use only at altitudes not more than 2000m above sea level.
仅适用于非热带气候条件下安全使用
环境保护 ( 中国 -RoHS)
环保使用期是基于本产品用于办公环境。
Environmental Protection Use Period is based on the product being used in an office
environment.

February 2016 L000950, Version: 4.0
Page 1-7 Specifications
1.3 Technical Specifications
Component Description
Card Cleaning Replaceable cleaning roller (included with each print Ribbon)
Card Materials and
Types
•ABS
•LaminatedPVC
•MagStripecards
• Optical Memory cards
•PET
•PETG
•100%Polycarbonate
•SmartCards
Able to accept HDP retransfer.
Card Sizes Supported
These Card Printers accept standard CR80 sized cards (3.370L x 2.125W /
85.6mmL x 54mmW) with a thickness of 30-50 mil (.030/.762mm).
The Laminator will accept card thickness of 30-50 mil.
Dual Hopper limited to 30-40 mil.
Dimensions
Printer: 11.50" H x 12.25" W x 9.25" D / 292mm H x 313mm W x 235mm D
Printer + Dual-Sided Module: 11.50" H x 17.50" W x 9.25" D / 292mm H x
445mm W x 235mm D
Printer + Single-Sided Lam Module: 12.75" H x 25" W x 9.25" D / 324mm H x
635mm W x 235mm D
Printer + Dual-Sided Module + Dual-Sided Lam Module: 12.75" H x 30" W x
9.25" D / 324mm H x 762mmW x 235mm D
Lam Module: 12.75" H x 12.25" W x 9.25" D / 324mm H x 313mm W x 235mm D
Dual Input Hopper: 12"H x 5"W x 5.5"D
Display OLED Graphical Display
Encoding Options
• Single-wire encoding options (USB or Ethernet) – “field technician
upgradeable”
• ISO compliant magnetic stripe encoding, dual high- low-coercivity, Tracks
1, 2 and 3
•JIS2MagEncoding
• Custom & Raw Encoding
• Contact and contactless smart card (OMNIKEY 5121 and 5125)
FARGO Certified
Supplies
Important! Fargo Card Printers require highly specialized print Ribbons to
function properly. To maximize Printer life, reliability, printed card quality
and durability, you must use only Fargo Certified Supplies. For this reason,
your Fargo warranty is void, where not prohibited by law, if you use non-
Fargo Certified Supplies. To order additional materials, please contact your
authorized reseller.
Hopper Capacity - Input • 100 cards, 30 mil cards-standard hopper
• 200 cards, 30-40 mil cards- dual-input hopper optional
Hopper Capacity -
Output
• 200 card Output Hopper capacity, 30–40 mil
• Reject hopper 5 cards minimum, 30 mil (with flipper module)

Specifications Page 1-8
L000950, Version: 4.0 February 2016
Interface
USB 2.0 (high speed)
Ethernet with internal print server
Interfacing information for E-card Options
InTM Film Options
Clear Film, 1,500 prints
Standard Holographic (500 prints)
Custom Holographic, special order (500 prints)
High Durable Clear Film (1,000 prints)
InTM Film Storage
Tempe rature 77 °F (25 °C) or lower for no longer than 1.5 years.
Locks
Hardware locks are a optional feature.
• Mechanical and key locks are used to secure the doors on the input card
cartridges, the access door to the printer, the access door to the
Laminator and the output card Hopper.
• The input card cartridges are manually secured to the printer mechanism
through the toggle latch located inside the access door of the printer.
• The Printer and Laminator include a compatible hole with a Kensington
lock.
Memory 16 MB RAM
64MB (HDP5600 only)
MS Windows
Compatibility
•WindowsXP
•Server2003
• Vista (32 & 64 bit)
• Windows Server 2008 (32 & 64 bit)
• Windows 7 & 8, 8.1, 10 (32 & 64 bit)
• Windows Server 2008 R1, R2
• Windows Server 2012
Operating Conditions Operating Temperature: 65° to 90° F (18° to 32° C)
Humidity: 20 - 80% non-condensing
Options
• Card Lamination Module – single-sided or double sided
• Flipper Module
• Magnetic stripe encoding
• Dual Input hopper
• Smart card encoding (contact/contactless)
• Contactless 13.56MHz encoding option
• Contact chip encoding option
• Door and cartridge locks
• Printer cleaning kit
Overlaminate Options
All overlaminate options are available in either clear, holographic globe design
or custom holographic design. They can also be optimized for use with smart
cards and Magnetic Stripes.
Here are the options:
• Thermal Transfer Overlaminate, .25 mil thick, 500 prints
• PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250 prints, (clear,
standard holographic and custom holographic)
Component Description

February 2016 L000950, Version: 4.0
Page 1-9 Specifications
Print Area Over-the-edge on CR-80 cards.
Print Colors Up to 16.7 million and 56 shades per pixel
Print Method HDP Dye-Sublimation/ Resin Thermal Transfer
Print Modes
Print Head options:
Note: Both Normal and Performance are 300 DPI in both the short and long
dimensions of the card
•Normal print mode (default)
•Performance print mode is faster with lower image quality and is most
suitable for minimal color with mostly resin text.
HDP5600/600 DPI print head only:
•Normal mode is 600 DPI in the short dimension, but effectively 300 DPI in
the long dimension (default)
•Premium mode is a full 600 DPI in both the short and the long dimensions
of the card.
Print Resolution 300 dpi (11.8 dots per mm) continuous tone
600 dpi (HDP5600 only)
Print Ribbon Options
Prints or Images:
• YMC, 750 prints
• YMCK* 500 prints
• YMCKK* 500 prints
• YMCKH* 500 prints
• YMCFK, 500 prints
• YMCKI, 500 prints
• YMCIKH, 375 prints
• YMCKIKI, 375 prints
• YMCK Half panel, 1000 prints
• YMCKK Half Panel, 750 prints
• Premium Black Resin (K) 3000 prints
*Indicates the Ribbon type and the number of Ribbon panels printed where
Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, H=Heat Seal, I=Inhibit, and
F=Fluorescing
Print Speed in Normal
Mode
• YMC - 29 seconds per card/ 124 cards per hour
• YMCK - 35 seconds per card/ 103 cards per hour
• YMCKK - 49 seconds per card/ 73 cards per hour
• YMCK+Lam - 40 seconds per card/ 90 cards per hour
• YMCKK+Lam - 55 seconds per card/ 65 cards per hour
Print Speed in
Performance Print Mode
Note: Performance is most suitable for minimal color and mostly resin text.
• YMC - 24 seconds per card/ 150 cards per hour
• YMCK - 29 seconds per card/ 124 cards per hour
• YMCKK - 40 seconds per card/ 90 cards per hour
• YMCK+Lam - 34 seconds per card/ 106 cards per hour
• YMCKK+Lam - 48 seconds per card/ 75 cards per hour
Component Description

Specifications Page 1-10
L000950, Version: 4.0 February 2016
Power Source Voltage,
Amp & Frequency
Supply Voltage/Amp: 100-240 VAC, 3.5 A Max
Supply Frequency: 50 Hz and 60 Hz
Resin Scramble Option The system can hide any information printed with the resin panel.
Ship Weight
Printer: 16 lbs. / 7.3 kg
Printer + Dual-Sided Module: 22 lbs. / 10 kg
Printer + Single-Sided Lam Module: 28 lbs. / 12.7 kg
Printer + Dual-Sided Module + Dual-Sided Lam Module:6 lbs. / 16.4 kg
Single Wire Encryption
Options
• Contactless Smart Card Encoder (HID iCLASS and MIFARE)
• Contact Smart Card Encoder reads from and writes to all ISO7816-1 and 2
and 3 and 4 memory and microprocessor smart cards (T=0, T=1) as well as
synchronous cards
• Prox Card Reader (HID read-only)
Supply Frequency 50 Hz / 60 Hz
Supply Voltage 120-240 VAC
System Requirements
x86 based PC or compatible
• 500MHz computer with 256MB of RAM or higher
• 500MB free hard disk space or higher
x64 based PC or compatible
• 1GHz computer with 512MB of RAM or higher
• 32GB hard disk drive
Warranty
Printer: Three year (One year On-Call Express, U.S. only).
• Three (3) Year Factory Warranty
•Covers parts and depot repair
•First year On-Call-Express (loaner printer U.S. only)
•2nd year On-Call-Express available fora fee. This must be purchased
before the first year On-Call-Express expires.
Printhead: Lifetime; unlimited pass with Fargo-certified Cards
Component Description

Chapter 2
February 2016 L000950, Version: 4.0
Setup and Installation Procedures
2.1 Inspection – Card Printer
While unpacking your Printer, inspect the carton to ensure that no damage has occurred during
shipping. Make sure that all supplied accessories are included with your unit.
Reference the Card Printer Quick Start Guide for information on how to load the Print Ribbon,
Transfer InTM Film, Overlaminates and Card stock.
See the Quick Start Guide for connecting the Power to the Printer and Lamination Module.
IMPORTANT: Do not plug in the USB cable until prompted to do so during the installation of the
Printer Driver. Follow the prompts to install the driver.

Setup and Installation Procedures Page 2-2
L000950, Version: 4.0 February 2016
This page intentionally left blank.

Chapter 3
February 2016 L000950, Version: 4.0
Printer Driver Operations
3.1 Card Tab
Use the Card tab to select options for the card as well as diagnostics and calibration.

Printer Driver Operations Page 3-2
L000950, Version: 4.0 February 2016
Field Definition
Card Size
Select the appropriate card option (CR-80 or Custom):
•CR-80: This selection is the default size for the printer.
These card printers accept standard CR80 sized cards 3.452 x 2.204 inch (87.7 x 56 mm).
•Custom: This selection is used to create a custom card size from 1.0 x 3.0 inch to 2.204 x
3.452 inch (25.4 X 76.2 mm to 56 X 87.7 mm).
Inches/mm: Select how to display the card dimensions.
Print Width/Print Length: The dimensions of the total print area for each card size will appear
in the Print Width and Print Length fields.
Note: These print area dimensions are .04 in ( 1 mm) larger than the actual card size. This is so
the printer can overprint images to ensure they will appear edge-to-edge when transferred to
the card.
When designing a card format, always set the card size within the card design program to the
exact print length and width dimensions of the card.
Card Type
The following Card Type options are available:
• Fargo UltraCard III (Default Card Type)
• Fargo UltraCard Premium
• Fargo Ultracard
• HID Tech Card Composite
• HID Tech Card PVC
• Indala FlexISO – Standard (FPISO)
• Indala FLexISO XT-Composite (FPIXT)
•Custom1
•Custom2
Defaults: The Printer Driver software has default Transfer Temperature and Dwell Time settings
that deliver the best transfer for these card types. These defaults automatically configure based
on the card type, Ribbon type and whether printing single- or dual-sided.
Card Type Selection: Before printing, if using these standard Fargo card types, ensure selecting
the appropriate card type from the Card tab of the Printer Driver.
Proper Settings: Not all card types are accommodated by these default settings. In some cases,
experimentation is required to find the proper settings.
IMPORTANT: If you select the wrong option, the wrong Dwell Time and temperature may be
used during the image transfer process resulting in poor adhesion of the InTM Film or card
warping.
If using a card stock other than listed, use the Custom 1 options to save custom Dwell Time and
Dwell Temperature controls on the Image Transfer tab.
• Click Custom options and enter a name for the card stock.
• Click Image Transfer tab to adjust the Dwell Time and temperature sliders to the
appropriate settings.
Custom Card Stock: To determine the proper settings for custom card stock, apply the Tape
Adhesion Test.
Card
Hopper
Selection
Specifies which hopper the printer feeds a card.
Hopper Top: Allows the printer to feed from the top hopper.
Hopper Bottom: Allows the printer to feed from the bottom hopper.
First Available: Feeds a card from the last successful hopper location first, and then switches to
the other hopper.
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