HIS HIS-ML20- *** B User manual

20" PANEL MOUNT INDUSTRIAL MONITOR
USER MANUAL
Model No. HIS-ML20- _ _ _ B
REVISION B

2 ML20B User Manual, January 2015
Table of Contents
Safety and Regulatory Information ��������������������������������������������������������������������������������3
FCC Notice �����������������������������������������������������������������������������������������������������������������������������3
Waste Electrical and Electronic Equipment Directive (WEEE) �����������������������������������������������3
Mechanical Drawings ������������������������������������������������������������������������������������������������������4
Front and Side Views �������������������������������������������������������������������������������������������������������������� 4
Bottom View ���������������������������������������������������������������������������������������������������������������������������� 4
Installation Instructions ��������������������������������������������������������������������������������������������������5
Step 1: Prepare for Installation ����������������������������������������������������������������������������������������������5
Step 2: Bench-test Conguration ������������������������������������������������������������������������������������������� 6
Install Cable Connections ������������������������������������������������������������������������������������������������������������������ 6
Install Touch Screen Driver ���������������������������������������������������������������������������������������������������������������� 7
Step 3: Install into Panel �������������������������������������������������������������������������������������������������������� 9
Video Settings ���������������������������������������������������������������������������������������������������������������� 11
Setting the Timing Mode ������������������������������������������������������������������������������������������������������� 11
Control Panel Buttons �����������������������������������������������������������������������������������������������������������12
On-Screen Display (OSD) Menus ����������������������������������������������������������������������������������������� 14
Brightness & Contrast Menu ������������������������������������������������������������������������������������������������������������ 15
Auto Adjust Menu ����������������������������������������������������������������������������������������������������������������������������� 15
Input Source Menu ��������������������������������������������������������������������������������������������������������������������������� 15
Color Settings Menu������������������������������������������������������������������������������������������������������������������������� 16
Image Modes Menu ������������������������������������������������������������������������������������������������������������������������� 17
Display Settings Menu ��������������������������������������������������������������������������������������������������������������������� 19
Menu Settings Menu ������������������������������������������������������������������������������������������������������������������������ 21
PIP Settings Menu ��������������������������������������������������������������������������������������������������������������������������� 22
Cleaning Instructions ����������������������������������������������������������������������������������������������������24
Troubleshooting ������������������������������������������������������������������������������������������������������������25
Video Troubleshooting ���������������������������������������������������������������������������������������������������������� 25
Touch Screen Troubleshooting ��������������������������������������������������������������������������������������������� 27
Specications ����������������������������������������������������������������������������������������������������������������28
Display ���������������������������������������������������������������������������������������������������������������������������������� 28
Electrical �������������������������������������������������������������������������������������������������������������������������������28
Functional �����������������������������������������������������������������������������������������������������������������������������28
Video ������������������������������������������������������������������������������������������������������������������������������������� 29
Environmental �����������������������������������������������������������������������������������������������������������������������29
Physical ��������������������������������������������������������������������������������������������������������������������������������30
Compliances and Certications �������������������������������������������������������������������������������������������� 30
Warranty Statement �������������������������������������������������������������������������������������������������������31

Safety and Regulatory Information
ML20B User Manual, January 2015 3
To prevent re or shock hazard, do not expose live components to rain or moisture�
Dangerously high voltages are present inside the unit� Do not disassemble the unit�
Refer servicing to qualied personnel only�
This equipment is not intended for use in critical applications where its failure
to operate would create immediate life threatening circumstances� Applications
including, but not limited to, nuclear reactor control, aerospace navigation systems
and life support systems are not appropriate for this product�
This product is intended to be mounted in a suitable cabinet or other enclosure�
The NEMA 4, 4X, or 12 ratings are applicable only when properly installed in a like
rated enclosure�
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment� This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications� Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense� Any changes or modications not
expressly approved by the grantee of this device could void the user’s authority to operate
the device�
Safety and Regulatory Information
WARNING!
!
Waste Electrical and Electronic Equipment Directive (WEEE)
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE)�
The mark indicates the requirement NOT to dispose of the equipment as
unsorted municipal waste, but use the return and collection systems according to local law�
Users should contact their supplier and check the terms and conditions of the purchase
contract� When purchased directly from Hope Industrial Systems, you may contact
technical support for disposal arrangements�

Mechanical Drawings
4 ML20B User Manual, January 2015
Mechanical Drawings
Front and Side Views
Bottom View
7.1 mm
(0.28")
398.8 mm
(15.70")
482.6 mm
(19.00")
409.2 mm
(16.11")
307.6 mm
(12.11")
482.6 mm
(19.00")
7.1 mm
(0.28")
428.5 mm
(16.87") 69.6 mm
(2.74")
(Design to maximum depth
of 74.0 mm to ensure future
compatibility with later revisions
and replacement units.)

Installation Instructions
ML20B User Manual, January 2015 5
Installation Instructions
Step 1: Prepare for Installation
IMPORTANT!
Perform the following steps BEFORE installation of the monitor into the panel�
1� Ensure that sufcient power is available�
2� Ensure that sufcient space is available to allow for proper air ow into and out of the
unit�
3� Ensure that the air temperature around the unit (top and bottom) will not exceed the
rated specications of the unit.
fThe maximum rated temperature for the HIS-ML20 is 50°C (122°F)�
fRemember that heat rises – the temperature at the top of the
cabinet will be much hotter than at the bottom if air inside the
enclosure is not actively circulating� Even in a sealed enclosure,
use of a circulation fan can greatly reduce temperature�
fAlso, remember that even though this product is designed to
operate at 50°C, the life span of any electronic device is shortened
when it is consistently operated at high temperatures� Therefore,
it is wise to take steps to keep the temperature of the ambient air
around the unit as low as possible�
4� Ensure that the ambient humidity of the air around the unit does not exceed the
specications of the unit.
fThe maximum rated humidity for the HIS-ML20 is 90%
non-condensing�
!

Installation Instructions
6 ML20B User Manual, January 2015
Step 2: Bench-test Conguration
Make sure everything works before installing into the production environment�
TIP!
If using a KVM extender, please refer to the installation instructions included
with the KVM extender module� It is particularly important to bench-test the full
conguration prior to nal installation� This will help to identify and troubleshoot
any system issues while conguration changes may still be easily made�
Install Cable Connections
All monitors are shipped with both a 6 ft� (1�8 m) VGA video cable and 6 ft� (1�8 m) power cable,
unless longer cables were ordered in their place� If you ordered a touch screen monitor, you also
received a 6 ft� (1�8 m) USB cable, unless a longer cable was ordered in its place� Serial
(RS-232) cables may be ordered separately�
The cable ports are located on the rear of the monitor� Refer to the following diagram and
instructions to connect power, video, and touch screen (if applicable) to your monitor�
Video Connection
The HIS-ML20 supports analog and digital video� The HIS-ML20 also includes Composite and
S-Video input ports for NTSC/PAL video signals�
Analog VGA Video Connection
Connect one end of the VGA video cable to the HD-15 input port on the rear of the
DIGITAL VIDEO
USB
(for Touch Screen option)
SERIAL
(RS-232)
POWER INPUT ANALOG VIDEO
COMPOSITE VIDEO S-VIDEO

Installation Instructions
ML20B User Manual, January 2015 7
monitor� Connect the other end to the analog video output port on the host computer�
Digital DVI Video Connection
Connect one end of the DVI video cable to the DVI-D input port on the rear of the
monitor� Connect the other end to the digital video output port on the host computer�
TIP!
If the video source has an HDMI or DisplayPort connection, this can be converted to
DVI with a simple adapter� Contact Hope Industrial Systems for more information�
Power Connection
The HIS-ML20 is powered by 100 to 240 VAC, 0�8/0�4 A, 60/50 Hz�
Connect the AC power cable to the power input port on the rear of the monitor� Connect the other
end into a nearby outlet�
Install Touch Screen Driver
Applies to touch screen monitors only� Instructions below apply to Windows systems� Both USB
and Serial ports are present on all touch screen monitors, but only one should be used to connect
the touch screen interface to the monitor�
All touch screen monitors are shipped with a CD-ROM that contains documentation and drivers
for all major operating systems� To be sure that you have the most current information, please
check the following Internet address:
http://www�HopeIndustrial�com/Touchscreen_Drivers�htm
IMPORTANT!
If you will be using a USB connection, install the touch screen driver rst, and then
connect the USB cable� If you will be using a Serial connection, connect the Serial
cable rst, and then install the touch screen driver�

Installation Instructions
8 ML20B User Manual, January 2015
USB Connection
1� Select the appropriate driver for your operating system�
a� If downloading from the web address listed above, select the appropriate
driver for your operating system�
b� If using the included CD, insert it into the host computer's CD-ROM drive�
If the CD does not automatically run, browse the contents of the CD and
open the READ�ME�FIRST�htm le in a web browser� Select the appropriate
driver�
2� Click to "Run" the software when prompted� Follow on-screen instructions to
download and execute the touch screen driver installation�
3� A cable retention bracket comes installed on the USB port on the rear of the monitor
and will help to secure the cable and ensure adequate strain relief� Without removing
the bracket, route one end of the USB cable through the retention bracket and
connect it to the USB input port on the monitor� Connect the other end to the USB
port on the host computer�
Serial (RS-232) Connection
1� Connect one end of the Serial cable to the Serial input port on the rear of the monitor�
Connect the other end to the Serial port on the host computer� Tighten the captive
screws on the cable connectors to ensure adequate strain relief�
2� Select the appropriate driver for your operating system�
a� If downloading from the web address listed above, select the appropriate
driver for your operating system�
b� If using the included CD, insert it into the host computer's CD-ROM drive�
If the CD does not automatically run, browse the contents of the CD and
open the READ�ME�FIRST�htm le in a web browser� Select the appropriate
driver�
3� Click to "Run" the software when prompted� Follow on-screen instructions to
download and execute the touch screen driver installation�
Calibrate the Touch Screen
Once the driver has nished installing, you are ready to calibrate the touch screen�
Open the touch screen's Control Panel by clicking on the "Elo Touchscreen" icon,
located in the host computer's Control Panel� Under the "General" tab, click the
"Align" button to start the calibration routine�

Installation Instructions
ML20B User Manual, January 2015 9
1� Refer to the drawing below for the cutout dimensions for the HIS-ML20�
2�
366.8 mm
(14.44")
453.4 mm
(17.85")
Locate position in panel for mounting of the monitor� Ensure that there is adequate
space behind the panel� Allow extra space – 25�4 mm (1�0") behind and on each
side – for air ventilation�
Step 3: Install into Panel
Once you have completed the full bench-test conguration and conrmed that all components are
working properly, you are ready to install the monitor into its panel cutout�
WARNING!
Hope Industrial Systems will not assume liability for damage to internal electronics
due to improper installation� Contact Hope Industrial Systems if you need additional
assistance�
!

Installation Instructions
10 ML20B User Manual, January 2015
3� Cut a rectangular hole in the panel�
fCutout Dimensions (W x H) for the HIS-ML20:
453�4 mm x 366�8 mm (17�85" x 14�44"); ± 0�5 mm (0�020")
4� Clean and deburr the panel hole�
5� Separate the rear collar from the monitor by removing the 12 nuts�
6� Refer to the enclosure mounting diagram below�
7� Insert the unit into the front of the panel and re-attach the collar�
NOTE: Contact Hope Industrial Systems if for any reason your application does
not allow for installation of the collar�
8� Tighten all 12 nuts to a torque of 10-15 inch-pounds to ensure a watertight seal
between the bezel gasket on the monitor and the equipment panel� Go around all
nuts twice to ensure an even compression on gasket�
NOTE: If a torque wrench is not available, tighten all nuts evenly until bezel sits
1�6 to 2�4 mm (1/16" to 3/32") off the front of the panel�

Video Settings
ML20B User Manual, January 2015 11
Video Settings
Setting the Timing Mode
Setting the timing mode of your computer graphics adapter (or other video source) is important
for maximizing the quality of the screen image and for minimizing eye strain� The timing mode
consists of the resolution (e�g� 1600 x 1200) and refresh rate (or vertical frequency; e�g� 60 Hz)�
After setting the timing mode, use the On-Screen Display (OSD) controls to adjust the screen
image�
TIP!
For the best picture quality, set your computer graphics adapter timing mode to:
VESA 1600 x 1200 @ 60 Hz
Please refer to the computer graphics adapter manufacturer's manual for instructions on setting
the resolution and timing mode� In Microsoft Windows, these settings may be found at the
following location:
f2000, XP: Control Panel > Display > Settings
fVista: Control Panel > Personalization > Display Settings
fWindows 7, 8: Control Panel > Appearance and Personalization >
Adjust Screen Resolution

Video Settings
12 ML20B User Manual, January 2015
Control Panel Buttons
Use the control panel buttons located on the back of the monitor to display and adjust various
settings on the On-Screen Display (OSD) menu�
1� To display the Main Menu, press the Menu button�
NOTE: All OSD menus and adjustments screens disappear automatically after
20 seconds� This is adjustable through the Menu Timer setting in the Menu
Settings menu�
2� To select a control to adjust, press the minus [ – ] or plus [ + ] button to scroll through
the menu�
3� Press the Menu button to open the menu for a selected control�
4� Press the minus [ – ] or plus [ + ] button to adjust the control� Press the Menu button
to save the adjustments�
5� To return to the main OSD menu, scroll to the "Back" option and press the Menu
button�
6� To exit the OSD menu, scroll to the "Exit Menu" option and press the Menu button�
CONTROL PANEL
BUTTONS

Video Settings
ML20B User Manual, January 2015 13
Button Control Functions
Input Source
Select
Scrolls through the four video signal options to select the
input source:
• VGA input
• DVI-D input
• S-Video input
• Composite input
Menu / Enter • Opens the OSD menu�
• Displays the control screen for the highlighted control�
Minus / Left Scrolls down or left and decreases adjustments for the
selected control�
Plus / Right Scrolls up or right and increases adjustments for the
selected control�
Power • Turns the monitor on and off�
• The Power Indicator light glows green during normal
operation and orange when the monitor is in Power
Saving mode�

Video Settings
14 ML20B User Manual, January 2015
On-Screen Display (OSD) Menus
To open the OSD menu, press the Menu button once�
Main Menu Description
Brightness & Contrast Includes the Brightness and Contrast functions�
Auto Adjust Optimizes the display setting for the best image�
NOTE: Auto Adjust is only available when using the analog
VGA connector�
Input Source Allows the user to select between different video signals that
may be connected to the monitor�
Color Settings Adjusts the color setting mode and color temperature�
Image Modes Provides three image modes for different usage�
Display Settings Includes the Wide Mode, Horizontal Position, Vertical Position,
Sharpness, Zoom, Horizontal Pan, Vertical Pan, Pixel Clock,
Phase, Display Info, and Display Reset functions�
Menu Settings Includes the Language, Menu Horizontal Position, Menu Vertical
Position, Menu Timer, Transparency, Menu Rotation, Menu
Lock, Factory Reset, and DDC/CI functions�
PIP Settings This function brings up a window displaying image from another
input source�

Video Settings
ML20B User Manual, January 2015 15
Brightness & Contrast
Menu Description
Brightness Adjusts the luminance of the backlight�
Contrast Adjusts the difference between the darkness and lightness of
the screen image�
NOTE: Contrast adjustment is not available when using the DVI
connector�
Brightness & Contrast Menu
The Brightness and Contrast menu includes the Brightness and Contrast functions�
Auto Adjust Menu
The Auto Adjust menu optimizes the display setting for the best image�
NOTE: Auto Adjust is only available when using the analog VGA connector�
Input Source Menu
The Input Source menu allows the user to select between different video signals that may be
connected to the monitor�

Video Settings
16 ML20B User Manual, January 2015
Color Settings Menu Description
Color Settings Mode Selects the color mode for PC or Mac�
Input Source Menu Description
VGA Select VGA input for analog VGA signals�
DVI-D Select DVI-D input for digital DVI signals�
S-Video Select S-Video input for NTSC/PAL signals�
Composite Select Composite input for NTSC/PAL signals�
Scan for Sources Scans for available input signals�
Color Settings Menu
The Color Settings menu adjusts the color setting mode and color temperature� It provides
several color adjustment modes, including preset color temperatures and individual adjustments
for red, green, and blue�
NOTE: There are different Color Settings menus for VGA/DVI-D and Video inputs�
VGA/DVI-D Input Color Menu
The Color Settings menu for VGA/DVI-D inputs includes the Color Settings Mode, Color
Adjustment, and Color Reset functions�

Video Settings
ML20B User Manual, January 2015 17
Image Modes Menu
There are three images modes for different usage�
NOTE: There are different Image Modes menus for VGA/DVI-D and Video inputs�
Color Settings Menu Description
Red / Green / Blue Adjust Allows individual adjustments for red, green, and blue�
Hue Adjusts the color tint of the screen image�
Saturation Adjusts the color brightness of the screen image�
Color Reset Returns monitor color settings to the original factory settings�
Video Input Color Menu
The Color Settings menu for Video inputs includes individual adjustments for red, green, and
blue, as well as Hue, Saturation, and Color Reset functions�
Color Settings Menu Description
Color Adjustment • PC Normal is the factory default setting�
• PC Blue adds a bluish tint to the screen image (used in
most text-based applications)�
• PC Red adds a redder tint to the screen image�
• PC Custom allows individual adjustments for red (R), green
(G), and blue (B)�
Color Reset Returns monitor color settings to the original factory settings�

Video Settings
18 ML20B User Manual, January 2015
Image Modes Menu Description
Desktop Mode Optimizes the screen for desktop applications�
Multimedia Mode Optimizes the screen for multimedia applications, such as video
playback�
Gaming Mode Optimizes the screen for gaming applications�
Video Input Image Modes Menu
The Image Modes menu for Video input includes Theater Mode, Sports Mode, and Nature Mode�
VGA/DVI-D Input Image Modes Menu
The Image Modes menu for VGA/DVI-D inputs includes Desktop Mode, Multimedia Mode, and
Gaming Mode�
Image Modes Menu Description
Theater Mode Optimizes the screen for movie playback�
Sports Mode Optimizes the screen for sports scenes�
Nature Mode Optimizes the screen for nature scenes�

Video Settings
ML20B User Manual, January 2015 19
Display Settings Menu Description
Wide Mode Adjusts the image ratio to 1:1, Aspect, or Fill�
NOTE: The Wide Mode function is not adjustable if the monitor
is set to its optimal resolution of 1600 x 1200�
Horizontal Position Moves the screen image left and right�
Vertical Position Moves the screen image up and down�
Sharpness Adjusts the clarity of the screen to make the image sharper or
softer�
NOTE: The Sharpness function is not adjustable if the monitor
is set to its optimal resolution of 1600 x 1200�
Display Settings Menu
The Display Settings menu includes the Wide Mode, Horizontal Position, Vertical Position,
Sharpness, Zoom, Horizontal Pan, Vertical Pan, Pixel Clock, Phase, Display Info, and Display
Reset functions�

Video Settings
20 ML20B User Manual, January 2015
Display Settings Menu Description
Zoom Enlarges the screen image to focus on a specic area of
interest� Use the Horizontal Pan and Vertical Pan functions to
move the screen image�
NOTE: The Zoom function is not adjustable if the monitor is set
to its optimal resolution of 1600 x 1200�
Horizontal Pan When using the Zoom function, moves the screen image left
and right�
NOTE: The Horizontal Pan function is only visible when the
Zoom function is adjusted to anything above "0�"
Vertical Pan When using the Zoom function, moves the screen image up and
down�
NOTE: The Vertical Pan function is only visible when the Zoom
function is adjusted to anything above "0�"
Pixel Clock Adjusts the screen image for better stability and clarity by
minimizing any vertical bars or stripes visible on the screen
background�
NOTE: Pixel Clock adjustment is only available when using the
analog VGA connector�
Phase Adjusts the focus of the screen image� The Phase setting
allows the user to remove any horizontal noise and sharpen the
image of characters�
NOTE: Phase adjustment is only available when using the
analog VGA connector�
Display Info Displays the monitor's video source, resolution, and PIP Status
("Disabled" or "Enabled")�
Display Reset Returns adjustments back to factory default settings�
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