HIS HIS-RL15-***H User manual

15" RACK MOUNT INDUSTRIAL MONITOR
USER MANUAL
Model No. HIS-RL15- _ _ _ H
REVISION H

2 RL15H User Manual, 99144, March 2017
Table of Contents
Safety and Regulatory Information��������������������������������������������������������������������������������3
FCC Notice �����������������������������������������������������������������������������������������������������������������������������3
Hazardous Locations ��������������������������������������������������������������������������������������������������������������4
Waste Electrical and Electronic Equipment Directive (WEEE) ����������������������������������������������� 4
Mechanical Drawings������������������������������������������������������������������������������������������������������5
Front View�������������������������������������������������������������������������������������������������������������������������������5
Bottom View����������������������������������������������������������������������������������������������������������������������������5
Rear View ������������������������������������������������������������������������������������������������������������������������������� 6
Side View �������������������������������������������������������������������������������������������������������������������������������� 6
Installation Instructions��������������������������������������������������������������������������������������������������7
Step 1: Prepare for Installation ���������������������������������������������������������������������������������������������� 7
Step 2: Bench-test Conguration������������������������������������������������������������������������������������������� 8
Install Cable Connections ������������������������������������������������������������������������������������������������������������������ 8
Install Touch Screen Driver ���������������������������������������������������������������������������������������������������������������� 9
Step 3: Install into Rack ������������������������������������������������������������������������������������������������������� 12
Video Settings����������������������������������������������������������������������������������������������������������������13
Setting the Timing Mode ������������������������������������������������������������������������������������������������������� 13
Control Panel Buttons����������������������������������������������������������������������������������������������������������� 14
On-Screen Display (OSD) Menus����������������������������������������������������������������������������������������� 16
Picture Menu������������������������������������������������������������������������������������������������������������������������������������ 16
VGA Settings Menu�������������������������������������������������������������������������������������������������������������������������� 19
Setup Menu�������������������������������������������������������������������������������������������������������������������������������������� 20
Cleaning Instructions����������������������������������������������������������������������������������������������������23
Glass, Acrylic, and Touch Screen Window Models ��������������������������������������������������������������� 23
No Protective Window (LCD Surface) Models���������������������������������������������������������������������� 23
Troubleshooting ������������������������������������������������������������������������������������������������������������24
Video Troubleshooting ���������������������������������������������������������������������������������������������������������� 24
Touch Screen Troubleshooting ��������������������������������������������������������������������������������������������� 26
Specications ����������������������������������������������������������������������������������������������������������������27
Display ����������������������������������������������������������������������������������������������������������������������������������27
Electrical �������������������������������������������������������������������������������������������������������������������������������27
Environmental����������������������������������������������������������������������������������������������������������������������� 27
Video�������������������������������������������������������������������������������������������������������������������������������������28
Physical ��������������������������������������������������������������������������������������������������������������������������������28
Rack Compatibility ����������������������������������������������������������������������������������������������������������������29
Functional �����������������������������������������������������������������������������������������������������������������������������29
Compliances and Certications �������������������������������������������������������������������������������������������� 29
Warranty Statement�������������������������������������������������������������������������������������������������������30

Safety and Regulatory Information
RL15H User Manual, 99144, March 2017 3
To prevent re or shock hazard, do not expose the unit to rain or moisture.
Dangerously high voltages are present inside the unit� Do not disassemble the unit�
Refer servicing to qualied personnel only.
This equipment is not intended for use in critical applications where its failure
to operate would create immediate life threatening circumstances� Applications
including, but not limited to, nuclear reactor control, aerospace navigation systems
and life support systems are not appropriate for this product�
To be covered by UL 60950 3rd Edition, the socket-outlet shall be installed near the
equipment and shall be easily accessible�
DC Supplied Units only: The HISRL15 subject unit is to be powered by a Listed
Power Supply suitable for the application with outputs at SELV/LPS or Class 2 levels
rated 9.6-36.6VDC, 2.5 A max. The equipment is not intended to connect directly to a
DC Mains source�
Safety and Regulatory Information
WARNING!
!
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications� Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense. Any changes or modications not
expressly approved by the grantee of this device could void the user’s authority to operate
the device�

Safety and Regulatory Information
4 RL15H User Manual, 99144, March 2017
Waste Electrical and Electronic Equipment Directive (WEEE)
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE)�
The mark indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to local law. Users
should contact their supplier and check the terms and conditions of the purchase contract�
When purchased directly from Hope Industrial Systems, you may contact technical support
for disposal arrangements.
Hazardous Locations
The following applies only to monitors rated for hazardous locations (model
numbers HIS-RL15- _ _ HH and HIS-RL15- _ _ UH):
This equipment is suitable for use in Class I, Division 2, Groups A, B, C, and D; Class II,
Division 2, Groups F, G; Class III; or non-hazardous locations only�
Device is open-type and is to be installed in an enclosure suitable for the environment that
is only accessible with the use of a tool�
WARNING – EXPLOSION HAZARD – Do not disconnect equipment unless power has
been removed or the area is known to be non-hazardous�
WARNING – EXPLOSION HAZARD – Substitution of any components may impair
suitability for Class I, Division 2 Locations�

Mechanical Drawings
RL15H User Manual, 99144, March 2017 5
Mechanical Drawings
Front View
Bottom View
265.4 mm
(10.45")
482.6 mm
(19.00")
458.8 mm
(18.06")
6.4 mm
(0.25")
37.5 mm (1.48")
307.6 mm
(12.11")
231.6 mm
(9.12")
228.0 mm
(8.98")
377.8 mm
(14.87")
3.2 mm
(0.125")
54.2 mm
(2.14")

Mechanical Drawings
6 RL15H User Manual, 99144, March 2017
Rear View
Side View
377.8 mm
(14.87")
265.4 mm
(10.45")
54.2 mm (2.14")
265.4 mm
(10.45")

Installation Instructions
RL15H User Manual, 99144, March 2017 7
Installation Instructions
Step 1: Prepare for Installation
IMPORTANT!
Perform the following steps BEFORE installation of the monitor into the rack.
1� Ensure that sufcient power is available.
2� Ensure that sufcient space is available to allow for proper air ow into and out of the
unit�
3� Ensure that the air temperature around the unit (top and bottom) will not exceed the
rated specications of the unit.
fThe maximum rated temperature for the HIS-RL15 is 60°C (140°F).
fRemember that heat rises – the temperature at the top of the
cabinet will be much hotter than at the bottom if air inside the
enclosure is not actively circulating. Even in a sealed enclosure,
use of a circulation fan can greatly reduce temperature�
fAlso, remember that even though this product is designed to
operate at 60°C, the life span of any electronic device is shortened
when it is consistently operated at high temperatures. Therefore,
it is wise to take steps to keep the temperature of the ambient air
around the unit as low as possible�
4� Ensure that the ambient humidity of the air around the unit does not exceed the
specications of the unit.
fT h e m a x i m u m r a t e d h u m i d i t y f o r t h e H I S - R L 1 5 i s 9 0 %
non-condensing.
!

Installation Instructions
8 RL15H User Manual, 99144, March 2017
Step 2: Bench-test Conguration
Make sure everything works before installing into the production environment.
TIP!
If using a KVM extender, please refer to the installation instructions included
with the KVM extender module. It is particularly important to bench-test the full
conguration prior to nal installation. This will help to identify and troubleshoot
any system issues while conguration changes may still be easily made.
Install Cable Connections
All monitors are shipped with a standard VGA video cable� AC-powered displays are also
shipped with a power/mains cable. If you ordered a touch screen monitor, a USB cable is
supplied for the touch screen interface� To use the touch screen Serial (RS-232) interface, a
serial cable may be ordered separately�
The cable ports are located on the rear of the monitor. Refer to the following diagram and
instructions to connect power, video, and touch screen (if applicable) to your monitor�
DVI AND VGA VIDEO
USB
(for Touch Screen option)
SERIAL
(RS-232)
POWER INPUT

Installation Instructions
RL15H User Manual, 99144, March 2017 9
Video Connection
The HIS-RL15 supports digital video through its DVI port, and analog video through its VGA port.
After selecting the appropriate interface, connect one end of your video cable to the input port on
the rear of the monitor and the other end to the appropriate port on your host computer or other
video source�
TIP!
If the video source has an HDMI or DisplayPort connection, this can be converted
for use with the DVI video port using a simple adapter�
If the video source has a 5 wire analog RGB video output, this can be converted for
use with the VGA video port using a simple adapter�
Certied adapters are available from Hope Industrial Systems. Contact our sales
team for more information�
Power Connection
The HIS-RL15 is available with either AC or DC power input�
AC power input models are powered by 100 to 240 VAC, 0�5/0�25 A, 60/50 Hz� Connect the
AC power cable to the power input port on the rear of the monitor� Connect the other end into a
nearby outlet�
DC power input models are powered by 9�6 to 36�6 VDC, 2�5 to 0�65 A, Class 2 or SELV/LPS�
Install Touch Screen Driver
Applies to touch screen monitors only� Instructions below apply to Windows systems� Both Serial
and USB ports are present on all touch screen monitors, but only one should be used to connect
the touch screen interface to the monitor�
All touch screen monitors are shipped with a CD-ROM that contains documentation and drivers
for all major operating systems. To be sure that you have the most current information, please
check the following Internet address:
http://www�HopeIndustrial�com/Touchscreen_Drivers�htm

Installation Instructions
10 RL15H User Manual, 99144, March 2017
IMPORTANT!
If you will be using a USB connection, install the touch screen driver rst, and then
connect the USB cable. If you will be using a Serial connection, connect the Serial
cable rst, and then install the touch screen driver�
USB Connection
1� Select the appropriate driver for your operating system.
a� If downloading from the web address listed above, select the appropriate
driver for your operating system.
b� If using the included CD, insert it into the host computer's CD-ROM drive.
If the CD does not automatically run, browse the contents of the CD and
open the READ�ME�FIRST�htm le in a web browser. Select the appropriate
driver�
2� Click to "Run" the software when prompted� Follow on-screen instructions to
download and execute the touch screen driver installation�
3� A cable retention bracket comes installed on the USB port on the rear of the monitor
and will help to secure the cable and ensure adequate strain relief. Without removing
the bracket, route one end of the USB cable through the retention bracket and
connect it to the USB input port on the monitor. Connect the other end to the USB
port on the host computer�
Serial (RS-232) Connection
1� Connect one end of the Serial cable to the Serial input port on the rear of the monitor�
Connect the other end to the Serial port on the host computer. Tighten the captive
screws on the cable connectors to ensure adequate strain relief�
2� Select the appropriate driver for your operating system.
a� If downloading from the web address listed above, select the appropriate
driver for your operating system.
b� If using the included CD, insert it into the host computer's CD-ROM drive.
If the CD does not automatically run, browse the contents of the CD and
open the READ�ME�FIRST�htm le in a web browser. Select the appropriate
driver�

Installation Instructions
RL15H User Manual, 99144, March 2017 11
3� Click to "Run" the software when prompted� Follow on-screen instructions to
download and execute the touch screen driver installation�
Calibrate the Touch Screen
Once the driver has nished installing, you are ready to calibrate the touch screen.
Open the touch screen's Control Panel by clicking on the "Elo Touchscreen" icon,
located in the host computer's Control Panel. Under the "General" tab, click the
"Align" button to start the calibration routine.

Installation Instructions
12 RL15H User Manual, 99144, March 2017
Step 3: Install into Rack
Once you have completed the full bench-test conguration and conrmed that all components are
working properly, you are ready to install the monitor into the rack.
Hope Industrial Systems' Rack Mount monitors conform to the Electronic Industries Association
standard EIA-310-D. Our monitors will t in type A, B, and C racks with a width of 482.6 mm (19")
(preferred EIA rack width)�
WARNING!
Hope Industrial Systems will not assume liability for damage to internal electronics
due to improper installation� Contact Hope Industrial Systems if you need additional
assistance�
!
The HIS-RL15 has a panel height of 6U (shown below).
265.4 mm
(10.45")
228.0 mm
(8.98")
37.5 mm
(1.48")
0"
6U
(10.45")

Video Settings
RL15H User Manual, 99144, March 2017 13
Video Settings
Setting the Timing Mode
Setting the timing mode of your computer graphics adapter (or other video source) is important
for maximizing the quality of the screen image and for minimizing eye strain. The timing mode
consists of the resolution (e.g. 1024 x 768) and refresh rate (or vertical frequency; e.g. 60 Hz).
After setting the timing mode, use the On-Screen Display (OSD) controls to adjust the screen
image.
TIP!
For the best picture quality, set your computer graphics adapter timing mode to:
VESA 1024 x 768 @ 60 Hz
Please refer to the computer graphics adapter manufacturer's manual for instructions on setting
the resolution and timing mode. In Microsoft Windows, these settings may be found at the
following location:
f2000, XP: Control Panel > Display > Settings
fVista: Control Panel > Personalization > Display Settings
fWindows 7, 8, 10: Control Panel > Appearance and Personalization >
Adjust Screen Resolution

Video Settings
14 RL15H User Manual, 99144, March 2017
Control Panel Buttons
Use the control panel buttons located on the back of the monitor to display and adjust various
settings on the On-Screen Display (OSD) menu.
1� To open the OSD menu, press the Menu button.
NOTE: All OSD menus and adjustments screens disappear automatically after
60 seconds. This is adjustable through the OSD Time out setting in the Setup
menu�
2� To navigate through the main OSD menu, press the minus [ – ] or plus [ + ] button.
3� To select a control to adjust, press the Select [ SEL ] button to navigate down through
the menu�
4� To adjust a selected control, press the minus [ – ] or plus [ + ] button, or press the plus
[ + ] button to open the submenu for a selected control.
5� To return to the main OSD menu, press the Menu button.
6� To exit the OSD menu, press the Menu button.
CONTROL PANEL
BUTTONS

Video Settings
RL15H User Manual, 99144, March 2017 15
Button Control Functions
Menu • Opens the OSD menu�
• Exits the submenu�
• Exits the OSD menu�
Select /
Navigate Down
When the OSD menu IS NOT displayed:
• Shortcut to Auto setup function�
When the OSD menu IS displayed:
• Navigates down through the OSD menu.
Minus / Navigate
Left
When the OSD menu IS NOT displayed:
• Shortcut to Brightness adjustment.
When the OSD menu IS displayed:
• Navigates left in the main OSD menu.
• Decreases adjustments for the selected control�
Plus / Navigate
Right
When the OSD menu IS NOT displayed:
• Shortcut to select input source�
When the OSD menu IS displayed:
• Navigates right in the main OSD menu.
• Displays the submenu for the selected control�
• Increases adjustments for the selected control�
Power Indicator
Light
• LED lit green – power is ON
• LED not lit or lit red – power is OFF
• LED lit orange – monitor is in Standby mode
• LED ashing green – monitor is searching for display
source
Power Turns the monitor on and off�

Video Settings
16 RL15H User Manual, 99144, March 2017
On-Screen Display (OSD) Menus
To open the OSD menu, press the Menu button once.
Main Menu Description
Picture Includes the Contrast, Brightness, Sharpness, and Color
functions�
VGA Settings Includes the Timing, Auto setup, H total, V position, H position,
and Phase functions�
Setup Includes the Inputs, OSD, Info, Reset to factory defaults, Source
scan, and Advanced Setup functions�
Picture Menu
The Picture menu includes the Contrast, Brightness, Sharpness, and Color functions.
Picture Menu Description
Contrast Adjusts the difference between the image background (black
level) and the foreground (white level).

Video Settings
RL15H User Manual, 99144, March 2017 17
Color Menu
The Color submenu in the Picture menu includes the Auto color, Theme mode, Gamma, Color
balance, and User color functions.
Color Menu Description
Auto color Auto color is an auto adjust routine to compensate, for example,
analog signal level drops on long VGA cables. It needs an input
signal with a picture with black and full color content (white,
red, blue, green). Please contact our support team for further
details�
NOTE: The Auto color function is only available when using the
analog VGA connector.
Picture Menu Description
Brightness • Adjusts the background black level of the screen image.
• This feature may also be accessed by pressing the minus
[ – ] button outside of the OSD menu.
Sharpness Adjusts the clarity of the screen to make the image sharper or
softer�

Video Settings
18 RL15H User Manual, 99144, March 2017
Color Menu Description
Theme mode Allows the user to select from three image modes for different
usage, as well as the default "Off" setting:
• Multimedia optimizes the screen for multimedia
applications, such as video playback�
• Desktop optimizes the screen for desktop applications�
• Gaming optimizes the screen for gaming applications.
Gamma Adjusts the gamma value from 0 to 7. High gamma values
display whitish images and low gamma values display high
contrast images.
Color balance Provides several color adjustment modes, including preset
color temperatures and a User color mode that allows individual
adjustment of Red, Green, and Blue. The factory default setting
for this product is Normal�
• User color allows individual adjustment of Red, Green, and
Blue�
• Warm adds red to the screen for warmer white and richer
red�
• Normal is the factory default setting.
• Cold adds blue to the screen image for cooler white.

Video Settings
RL15H User Manual, 99144, March 2017 19
VGA Settings Menu
The VGA Settings menu includes the Timing, Auto setup, H total, V position, H position, and
Phase functions�
VGA Settings Menu Description
Timing Displays the timing mode (video signal input) coming from the
graphics card in the computer.
Auto setup • Automatically sizes, centers, and ne tunes the video signal
to eliminate waviness and distortion�
• This feature may also be accessed by pressing the Select
[ SEL ] button outside of the OSD menu.
H total Allows the user to ne tune the horizontal timing by increasing
or decreasing the total horizontal pixels. H total affects how the
image is stretched horizontally.
V position (Vertical
Position)
Moves the screen image up and down.
H position (Horizontal
Position)
Moves the screen image left and right.

Video Settings
20 RL15H User Manual, 99144, March 2017
Setup Menu Description
Inputs • Allows the user to select between VGA and DVI input�
• This feature may also be accessed by pressing the plus [ + ]
button outside of the OSD menu�
Setup Menu
The Setup menu includes the Inputs, OSD, Info, Reset to factory defaults, Source scan, and
Advanced Setup functions�
VGA Settings Menu Description
Phase Adjusts the focus of the screen image. Allows the user to
remove any horizontal noise and sharpen the image of
characters�
This manual suits for next models
5
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