Honeywell 5403 User manual

Read this manual carefully and never store it inside the safe!
User Guide
Digital Programmable Bluetooth Security Safe
with Motorized Digital Lock
Package Includes;
Please carefully check the above list to confirm all items have been received.
If any items are missing, please contact Consumer Assistance. (see page 17 for contact information).
1 - Digital Bluetooth Steel Security Safe
1 - Operation Manual
2 - Override Access Keys
4 - Mounting Hardware
1 - Removable Shelf
Model 5403
1Digital Bluetooth
Steel Security Safe
ENGLISH
1Operation
Manual
4Mounting
Hardware
2 - Override
Access Keys
1 - Removable
Shelf

DO NOT RETURN SAFE TO STORE
If you are missing parts or have difficulty operating your safe, please contact our
Consumer Assistance Department by telephone. Store will not accept returned products
without prior authorization. You must first contact our Consumer Assistance Department
(See page 17 for contact information).
Please go to the following webpage to register your product:
www.hymaninc.com/product-registration/
Safe Serial #
Located on the bottom right corner of the safe door frame (Figure 1).
Override Access Key #
Engraved on the head of the key (Figure 2).
Safe Model #
Safe Serial #
Override Access Key #
User Code
LOCATING SAFE IDENTIFICATION NUMBERS
PRODUCT REGISTRATION
SAFE IDENTIFICATION RECORD
Figure 1 Figure 2

WELCOME ......................................................................................PAGE 1
PROPER SAFE USE .......................................................................PAGE 1
CARE AND MAINTENANCE .........................................................PAGE 1
GETTING STARTED.........................................................................PAGE 2
INSTALL BATTERIES .....................................................................PAGE 2
TESTING DIGITAL SAFE................................................................PAGE 3
LOCKING THE SAFE ........................................................................PAGE 3
UNLOCKING THE SAFE ...............................................................PAGE 3
PREPARING FOR SAFE ANCHORING .......................................PAGE 3
ANCHORING SAFE ..........................................................................PAGE 4
SECURE LOCKOUT PERIOD .......................................................PAGE 4
OVERRIDE ACCESS KEY ................................................................PAGE 4
APP INSTALLATION AND USE......................................................PAGE 5
TOUCHSCREEN PROGRAMING .................................................PAGE 13
ORDERING ADDITIONAL OVERRIDE ACCESS KEYS .............PAGE 16
LOCATING SAFE IDENTIFICATION NUMBERS .......................PAGE 16
CONSUMER ASSISTANCE ..........................................................PAGE 17
FCC COMPLIANCE ........................................................................PAGE 17
WARRANTY ....................................................................................PAGE 19
INDEX

1
Your Honeywell Digital Bluetooth Steel Security Safe will provide years of safe and secure
protection for your valuables, important documents and other personal items. All Honeywell
safes are designed and built using the highest manufacturing standards to ensure
maximum protection and user satisfaction under a variety of conditions. With proper care,
your Honeywell safe will provide “Peace of Mind” for many years to come.
Thank you and enjoy!
WELCOME
PROPER SAFE USE
Honeywell Electronic Bluetooth Safes are designed to protect valuables from
theft and tampering as well as damage from the exposure to fire.
Theft Protection
A Programmable Digital Lock, Steel Locking Door Bolts, Solid Steel Walls and
BoltDown Hardware to secure the safe to the floor are designed to prevent any
unauthorized access.
Smartphone Application
The Honeywell Lock App is available for free on Google Play and The App Store.
CARE AND MAINTENANCE
When properly maintained, your safe will continue to operate for many years. In
order to ensure optimum performance of your safe, please follow these simple
precautions:
CLEAN HANDS - Never attempt to operate the digital keypad if your hands have
excessive dirt, debris or liquids on them.
CLEAN SAFE – To clean the surface of your safe, it is recommended that you
use a mild cleaner (e.g., window cleaner) to avoid scratching or discoloring the
surface. Always wipe dry and NEVER use abrasive cleansers on the safe or
digital keypad.
MOISTURE – We recommend that you place delicate items such as pictures or
documents and valuable possessions into an air-tight container before
storing them in your safe. Avoid placing your safe in areas of high humidity. For
optimum performance, the safe should be opened and aired out for at least 30
minutes every two weeks.

2
Figure 1 Figure 2 Figure 3
The batteries must be installed before using your safe. The battery compartment is inside
the safe and opened by lifting the tab located on the side.
1. Remove battery compartment cover (Figure 1).
2. Insert 4 “AA” batteries. Make sure that the batteries are installed in the correct direction
(+ and -) with regard to polarity (Figure 2).
3. Replace the battery cover (Figure 3).
4. Proceed to the “Testing Digital Safe” section on next page.
INSTALL BATTERIES
Figure 1 Figure 2 Figure 3
GETTING STARTED
1. Remove the override key cover (Figure 1).
2. Insert the override access key into the lock (Figure 2).
3. With the key inserted, turn clockwise to the right (Figure 3).
4. Remove override access key and store it in a safe place away from the safe.
Replace the cover over the key lock, leave safe door open, and proceed to
“Install Batteries”.

It is Important to test your new safe to ensure proper operation by locking and unlocking using the
instructions below.
TESTING DIGITAL SAFE
3
LOCKING THE SAFE
UNLOCKING THE SAFE
Figure 1 Figure 2 Figure 3
Note: Slide hand across the touchscreen on the Safe to activate the Safe. (Digital keys
are lit when activated).
1. Close the safe door (Figure 1).
2. Press the button on the touchscreen (Figure 2).
3. If the safe successfully locks, the Lock Icon will light up (Figure 3).
4. Check to ensure safe is locked by attempting to open the safe.
1. In the locked position (Figure 1) , enter the personal passcode (Default 1234) followed
by the button (Figure 2).
2. If the code is entered correctly, the Unlock Icon will light up (Figure 3).
3. Open the safe door (Figure 4).
4. You may also use the included Override Access key to unlock the safe. (see page 4).
Figure 1 Figure 4Figure 3
Unlock Icon
Figure 2
Lock Icon
PREPARE FLOOR FOR ANCHORING
NOTE: Bolting/unbolting of the unit is at the consumer’s expense and discretion. LH Licensed
Products, Inc. is not responsible for any costs incurred if the unit has to be replaced. If you have
any questions about mounting the safe, please check with your local home center/hardware
retailer or independent contractor.
1. Select a suitable and convenient location for your safe.
2. Empty the safe.
3. Place your safe in the desired location for mounting.
4. Mark the drilling point on the surface with a pen or pencil through the holes.
5. Move the safe aside to clear the marked spot for drilling and proceed to page 4.
NOTE: If anchoring to a carpeted floor, cut a hole in the carpet at least 1” around the carpet to
expose the floor that you will be drilling.

ANCHORING SAFE
1. Use a 1/2” Drill Bit drill a hole in the floor with a depth of 15/8” (Figures 1 & 2).
IMPORTANT: Hole must be 15/8” deep (minimum) to properly insert the Drop-in Anchor, and
no deeper than 13/4” to keep the anchor in position for the Hex Head Bolt (Figure 2).
2. Remove any excess dust from the hole.
3. Insert the Drop-in Anchor into the hole (slotted side down) and tap into place using a hammer
until even with the floor surface (Figure 3).
4. Secure Drop-in Anchor by inserting an anchor punch or Phillips head screwdriver into the
Drop-in Anchor and hammering to lock into place and prevent it from turning when mounting the safe
(Figure 4).
5. Place the safe back into position lined up over the hole (Figure 5).
6. Insert the supplied Hex Head Bolt through the bolt-hole from the inside of the safe and into
the Drop-in Anchor (Figure 6).
7. Secure the Hex Head Bolt tightly using a socket wrench (Figure 7).
Figure 5
Figure 1 Figure 4Figure 3
Figure 6
Figure 2
4
Figure 7
SECURE LOCKOUT PERIOD
If the wrong user code is entered 3 consecutive times in a row, the keypad will automatically lockout and
the user will not be able to open the safe with the keypad for 15 minutes. During this period, the safe can
be opened and locked with the Override Access key.
OVERRIDE ACCESS KEY
Your safe is equipped with an Override Access key which allows immediate access in case you
forget your user codes or the batteries need to be installed or replaced.
1. Remove the Override key cover (Figure 1).
2. Insert the Override Access key into the lock (Figure 2).
3. With the key inserted turn clockwise to the right (Figure 3).
4. Pull the safe door open (Figure 4).
Figure 1 Figure 2 Figure 3 Figure 4

PRIMARY APP ICONS
KEYPAD SYMBOLS
Messages User Unlock Users
Save RecordsMenu Dropdown
Edit
Settings eKey Passcode
User Types
Administrative User - Able to send & delete eKeys & Passcodes, change
AP , and remove connected safe(s)
Authorized User - Able to send eKeys & Passcodes, can delete only the
eKeys & Passcodes they send
User - Able to use eKeys & Passcodes assigned from Administrative &
Authorized Users
A
AP
AU
U
After you have installed your Bluetooth Safe, download the free “Honeywell Lock” App on your smart
phone using one of the following options:
1.Search “Honeywell Lock” in the App Store or Google Play Store.
1. Open the App after it has been installed on your Smartphone.
2. Select “Register New Account”
3. Follow prompts on screen and enter Mobile Phone Number and Password
4. Select “Get Code”
IMPORTANT: “Verification Code” sent as text message. “Code” must be entered
within 60 seconds. If the wrong code is entered or 60 seconds pass, you must select “Get
Verification Code” to resend a new code.
5. Input received verification code
6. Select “Create Account”
Administrator
Passcode
New
Passcode
NP
Received
Passcode
RP
VERY IMPORTANT
Before connecting to a safe
please ensure that Bluetooth is
enabled on your phone and you
are standing in front of the safe,
and it is activated.
Once the door is unlocked with the
App, you will have to manually lock
it. (See page 14 to set the Auto
Lock feature)
Ensure that Push Notifications are
enabled for the App.
After connecting to a new lock as an
A, the factory default Passcode will
be deleted, and replaced with a new
AP , which is randomly assigned,
and should be changed in the lock’s
settings immediately.
Add Device
Locks Safes
See page 8 for information on
features and settings for the App.
NP RP
HONEYWELL LOCK APP INSTALLATION & USE
APPLICATION SETUP OPTIONS
REGISTER APP AND CREATE ACCOUNT
5

HONEYWELL LOCK APP INSTALLATION & USE
APPLICATION SETUP OPTIONS
REGISTER APP AND CREATE ACCOUNT
6
CONNECT THE BLUETOOTH SAFE
IMPORTANT: Your Bluetooth must be enabled and you must be within range of the lock.
1. Slide hand across the touchscreen on the Safe to activate the Safe. (Digital keys are lit when activated).
2. Click the icon on the start screen.
3. Select “Safe Lock”.
4. Click on available safe.
5. Follow prompts to name the device.
After you have connected the safe to the Bluetooth App, the Admin. Digital Passcode must be reprogrammed
by going to the “Safe Setting” page.
Select your device and go to “Safe Settings” by selecting the “Settings icon” in the top right corner of the screen.
SET ADMIN PASSCODE
IMPORTANT:Your Bluetooth must be enabled and you must be within range of the safe.
1. Select “Admin Passcode” from the list.
2. You will be prompted to enter your Honeywell Account Password.
3. Enter a new 4 to 9 digit password of your choice and press “ ”.
CHANGE SAFE NAME
1. Select “Name” from the list.
2. Input the name you want to assign to this safe and press “ ”.
ACTIVATE AUTO LOCK
1. Select “Auto Lock” from the list.
2. Toggle Auto Lock On/Off. (if toggle does not work press “check time” at the bottom)
3. Input the Set Time for Auto Lock.
4. Press “OK” to Save changes.
NOTE: Auto lock can also be programmed using the digital keypad.
ADD SAFE TO GROUP
If no groups exist you will have to create one. Press “Create Group” and enter the group name.
1. Select “Group” from the list.
2. To create a new group, press “Create Group” and enter the group name.
3. Select the Group to place the lock in.
UPGRADE THE CONNECTED SAFE
In order to upgrade you have to be the Admin for the safe, and within Bluetooth range.
The App and the safe have been successfully connected when the green light turns on, indicating
that the lock is upgrading.
1. Press “Lock Upgrade” from the list to Check for Updates.
2. Press “Upgrade’ (in case a pop up notification appears, follow it to finish the upgrade).
MANAGE SAFE SETTINGS

UNLOCK SAFE WITH THE APP
1. Open App, choose connected safe you wish to unlock and Touch App to Unlock.
LOCK SAFE WITH THE APP
1. Open the App.
2. Click on the connected safe you wish to lock.
3. Press and hold the lock button until the safe has locked.
AUTO LOCK
If enabled in “Lock Settings”, it will automatically lock after 20 to 900 seconds.
UNLOCK DOOR WITH KEYPAD
1. Slide hand across the touchscreen to activate the Safe. (Digital keys are lit when activated).
2. Enter Passcode + .
LOCK DOOR WITH THE KEYPAD
1. Press the button on the keypad.
TOUCH TO UNLOCK
IMPORTANT: Your Bluetooth must be enabled and you must be within range of the lock.
1. “Touch to Unlock” must be on in “System Settings”.
2. Slide hand across the touchscreen to activate the Safe. (Digital keys are lit when activated).
3. Press any key to unlock.
USING APP TO LOCK AND UNLOCK
USING KEYPAD TO LOCK AND UNLOCK
7

1. Go to the Main menu by pressing the icon at the top left corner of the screen.
2. Select “System Settings”.
3. Select below settings as desired.
PATTERN PASSWORD
Create a pattern to unlock the App. Provides extra security.
BEEP ON UNLOCKING
Mute or enable a sound when the safe is unlocked.
VIBRATION
Enable or disable the App’s vibration feature.
TOUCH TO UNLOCK
Enable/disable the ability to touch the physical keypad to unlock the lock (see page 7 under “Using the App”).
MANAGE GROUPS
Assign locks to groups.
WIFI GATEWAY
Connect and use the App in conjunction with an Internet Gateway.
SECURITY SETTING
Adjust the following settings.
RESET LOCK VERIFICATION
Notifications when the lock is reset.
SEND EKEY VERIFICATION
Notification when an eKey is sent.
SEND PASSCODE VERIFICATION
Notification when a Passcode is sent.
DELETE EKEY VERIFICATION
Notification when an eKey is deleted.
CHANGE MANAGEMENT PASSCODE VERIFICATION
Notification when a Passcode is changed.
AUTHORIZE VERIFICATION
Notification when a U is authorized.
SYNC DATA
Syncs up information from the Safe.
TRANSFER LOCK(S)
Transfer ownership of the lock/safe to another user.
TRANSFER GATEWAY
Transfer ownership of a Wifi Gateway to another user.
8
SYSTEM SETTINGS

1. Go to the Main menu by pressing the icon at the top left corner of the screen.
2. Select “Account Management”.
3. Select below settings as desired.
PROFILE PICTURE
1. Click on the picture at the top of the page.
2. Change the picture associated with the account by clicking the icon.
NICKNAME
1. Click on “Nickname”.
2. Input the name you want to use and press “ ” to save.
EMAIL/MOBILE NUMBER
1. Click on “Email”
2. Enter an email address to the account.
3. Select “Get Code”
IMPORTANT: “Verification Code” sent as text message. “Code” must be entered within 60 seconds.
If the wrong code or 60 seconds pass, you must select “Get Verification Code” to resend a new code.
4. Select “Admin Passcode” from the list.
RESET PASSWORD
1. Click on “Reset Password”.
2. Reset your current password to a new password and press “ ” to save.
1. Open the App.
2. Select the icon at the top right of the Home screen.
3. Select the message you would like to read.
9
ACCOUNT MANAGEMENT
VIEW NOTIFICATIONS
ADD DEVICES
IMPORTANT: Your Bluetooth must be enabled and you must be within range of the safe.
1. Go to the Main menu by pressing the icon at the top left corner of the screen.
2. Select “Add Devices”.
3. Slide hand across the touchscreen on the Safe to activate the Safe. (Digital keys are lit when activated).
4. Select “Safe Lock”.
5. Click on available safe.
6. Follow prompts to name the device.
After you have connected the safe to the Bluetooth App, the Admin. Digital Passcode must be reprogrammed
by going to the “Safe Setting” page.

CREATE & SEND PASSCODES BY EMAIL OR TEXT MESSAGE
Passcodes can be sent via email or text to any SMS enabled mobile device.
SENDING PASSCODES
1. Select the safe you want to send a Passcode for.
2. Select the in the bottom menu.
3. Select “Generate”.
Permanent Passcodes
a. Select “Permanent” from the top tabs.
Timed Passcodes
a. Select “Timed” from the top tabs.
b. Input the time frame.
Customized Passcodes
a. Select “Customized” from the top tabs.
b. Input the time frame.
c. Select “Set Passcode”.
b. Input the desired Passcode .
Cycle (Recurring) Passcodes
a. Select “Cyclic” from the top tabs.
b. Input the time frame.
One-Time Passcodes
a. Select “OneTime” from the top tabs.
4. Press “Generate” to get a new Passcode.
5. Input the mobile number, or email address you would like to send the Passcode to.
6. Press “Send by email” or “Send Text Msg.”
To send an eKey, the receiver must have a Honeywell App account. The operation will fail if the Receiver
is not registered, or the wrong information is input when sending an eKey.
SENDING EKEYS
1. Select the safe you want to send a eKey for.
2. Select the in the bottom menu.
3. Select “eKeys”.
Permanent eKey
a. Select “Permanent” from the top tabs.
b. Enter the receiver’s Honeywell Account Name.
Timed eKey
a. Select “Timed” from the top tabs.
b. Input the time frame.
c. Enter the receiver’s Honeywell Account Name.
4. Press send.
5. You will receive a notification once the ekey has been received.
NOTE: Make sure to lock your safe when you are finished using it.
CREATE AND SEND EKEYS
10

Ensure that Bluetooth is connected and working in order to manage Users associated with a connected safe.
FREEZE A USERS’ EKEY
1. Select the safe with the eKey you want to Freeze.
2. Select the in the bottom menu.
3. Select the User you would like to Freeze.
4. Select “Freeze”.
5. Confirm that you would like to Freeze the User.
CHANGE A U TO AU
1. Only A can authorize other Users. An AU can send eKeys and Passcodes to other Users.
2. Select the safe with the eKey you want to authorize.
3. Select the in the bottom menu.
4. Select “Issued”.
5. Select the User you would like to authorize.
6. Select “Authorize”.
7. Input your Honeywell account Password.
8. Once that User’s account has changed you will be notified.
RENAME USERS
1. Select the safe with the eKey you want to rename.
2. Select the in the bottom menu.
3. Select “Issued”
4. Select the User you would like to rename.
5. Select “Rename”.
6. Input the new name you would like to use .
7. Press “Save”.
EDIT TIME FRAME
1. Select the safe with the eKey you want to edit.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the User you would like to reschedule.
5. Select “ ” in the to right corner of the screen.
6. Change the time frame for the User .
7. Press “Save”.
CLEAR USER EKEYS
1. Select the safe with the eKeys you want to clear .
2. Select the in the bottom menu.
3. Select the top right icon.
4. Select “Clear”.
5. Input your Honeywell account password.
6. Confirm the action.
11
MANAGE USERS

RESET USER EKEYS
When you reset eKeys, all eKeys will be removed from the lock.
1. Select the lock with the eKeys you want to reset.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the top right icon.
5. Select “Reset”.
6. Input your Honeywell account password.
DELETE A USERS’ EKEY
1. Select the lock with the eKeys you want to clear.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the User you would like to Delete.
5. Select “Delete” from the top tab.
6. Confirm that you would like to Delete the User.
RENAME PASSCODES
1. Select the lock with the Passcode you want to rename/name.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the Passcode you would like to Rename.
5. Select “Rename”(iPhone) or “Name”(Android) from the top tab.
6. Input the new name you would like to use.
7. Press “Save”.
DELETE PASSCODES
To delete Passcodes you must be near the lock you have selected.
1. Select the lock with the Passcode you want to delete.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the Passcode to Delete.
5. Select ”Delete”.
RESET PASSCODES
When you reset passcodes, all passcodes will be removed from the lock.
1. Select the lock the Passcode is associated with.
2. Select the in the bottom menu.
3. Select “Issued”.
4. Select the top right icon .
5. Choose “Reset Passcode” from the top selections.
6. Input your Honeywell account password.
7. Confirm the action.
MANAGE USERS
12

TOUCHSCREEN PANEL OVERVIEW
The electronic lock requires four (4) High Quality AA
Alkaline batteries. When all 4 batteries are installed in
the correct position, you will hear beeps and the keypad
will illuminate. DO NOT TOUCH the keypad until the
keypad stops illuminating.
Batteries (not included)
Unlock button
Lock - Use to lock Safe
Lock button
The safe must be connected to the
App in order to program the keypad.
By default the factory touchscreen passcode is
1234.
Change the Administrator passcode AP so it
can easily be remembered by you after
connecting to a Safe.
Once you connect the App to the Safe, the
factory touchscreen passcode will be changed
to a new code, which can be found in the Safe
Settings.
Unlock - Used to unlock Safe
Programming - Used in programming steps
VERY IMPORTANT
Received Code (6-9 digits)
Complete all the programming steps in the programming mode
within 5 seconds.
Use the key to clear entries in case a wrong button is pushed.
Programming Symbols
New Code (4-9 digits)
Lock / Clear
Administrator Passcode
Administrator Passcode:
Programming Tips
AP
AP
RP
NP
(Admin Passcode is located on the Honeywell App
under Safe Settings).
Unlock / Programming
13
TOUCHSCREEN PROGRAMMING  OPTIONAL

The Physical Keypad is used to lock
and unlock the Safe, and program
functions
If you have connected the lock to the Honeywell
Lock Application, the default Passcode “1234”
will no longer work; and you will have to use the
AP from the App, which should be changed after
connecting (see Safe Settings).
The time between inputs can be no longer than
3 seconds. After which the programming process
will be terminated.
1. TURN ON/OFF AUTO LOCK FUNCTION
a. Input the AP .
b. Press - light and beep.
c. Press 5.
d. Press .
e. Input time (20 - 900 seconds, and 00 to turn off).
f. Press - light and beep.
2. SOUND OFF
a. Input the AP .
b. Press - light and beep.
c. Press 6.
d. Press .
e. Press 1.
f. - light and beep.
3. SOUND ON
a. Input the AP
b. Press - light and no beep.
c. Press 6.
d. Press .
e. Press 2.
f. Press - light and beep.
4. RESTORE FACTORY SETTINGS
The Administrator of the safe must delete the safe from the App (Must be done near lock).
VERY IMPORTANT
14
TOUCHSCREEN PROGRAMMING  OPTIONAL

6. CUSTOMIZE PASSCODES RECEIVED FROM THE APP
a. Input the AP .
b. Press - light and beep.
c. Press 1.
d. Press .- double beep.
e. Input RP.
f. Press .- double beep.
g. Input NP.
h. Press .- double beep.
i. Repeat NP.
j. Press - light and beep.
In order to change a Passcode, the Passcode
must have been sent from the App, and used by
the Receiver.
7. VACATION MODE
a. Input the AP .
b. Press - light and beep.
c. Press 10.
d. Press .
e. Press 1.
f. Press - light and beep.
8. DISABLE VACATION MODE
a. Press button for 3 seconds.
b. Input the AP .
c. Press - light and beep.
5. ADD ADMINISTRATOR
To add the administrator you must use the App. Press any button on the keypad to wake up lock in order to
connect.
VERY IMPORTANT
15
TOUCHSCREEN PROGRAMMING  OPTIONAL

16
ORDERING ADDITIONAL OVERRIDE ACCESS KEYS
The following information is required to obtain a Key:
1. PROOF OF OWNERSHIP (1 of 2 Options Below)
SALES RECEIPT & IDENTIFICATION - INTERNATIONAL ORDERS ONLY!
• Copy of sales receipt showing Store, Date & Product Description.
• Copy of your picture I.D. (Drivers license, passport, regular I.D.).
PRODUCT OWNERSHIP VERIFICATION FORM
If sales receipt is not available, contact us by email or telephone to
request a “Product Ownership Verification Form”.
2. CONTACT & PRODUCT INFORMATION
CONTACT INFORMATION PRODUCT INFORMATION
• Name & Mailing Address • Safe Model #
• E-mail address (If Available) • Safe Serial #
• Telephone Number
• Best Time to Contact You
3. METHOD OF PAYMENT
• Telephone: Visa or MasterCard
• Mail: Check or Money Order
NOTE: For pricing please contact Consumer Assistance. Contact information is located
on the back cover of this manual.
Terms subject to change without prior notification.
SERIAL NUMBER
Located on lower right
corner on front of safe. (Figure 1)
Do Not Remove Safe I.D. Tags!
KEY NUMBER
3 Digit Number engraved on the head of the key
(Figure 2).
LOCATING SAFE IDENTIFICATION NUMBERS
Figure 1
Figure 2

INTERNATIONAL CALL BACK HOURS:
If you need to speak with a consumer assistant and cannot contact us during the Call
Center hours above, please send an email or leave a telephone message, including your
Name, Telephone Number and the best time for us to contact you during the Call Back
hours above and we will make every effort to contact you and help answer any of your
questions or concerns.
* Insert correct Country Code
** Local Time based on Los Angeles California USA
CONSUMER ASSISTANCE
LHLPCustomerSer[email protected]
www.honeywellsafes.com
Consumer Assistance Dept.
LH Licensed Products, Inc.
860 East Sandhill Avenue
Carson, CA 90746 USA
US/Canada 18773545457 (Toll Free)
Mexico 018002882872 After English voice
recording stops you must then enter 8008601677
to complete your call. (Toll Free)Australia
001180053257000 (Toll Free)
Germany/New Zealand 0080053257000 (Toll Free)
Other Countries XX*3103235722 (Toll Charges Apply)
XX*- Dial U.S. Country Code first
US/Canada 7am - 5pm (PST**) Mon - Fri
Other Countries 7am 8pm (PST**) Mon - Fri
PST**- Local time in Los Angeles, CA, USA
EMAIL:
WEBSITE:
ADDRESS:
TELEPHONE:
CALL CENTER HOURS:
CALL BACK HOURS:
17
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
AUSTRALIAN CONSUMER LAW