5
LOST COMBINATION & ORDERING NEW KEYS
If you have lost your combination or keys, or you would like additional keys,
you must first contact our Consumer Assistance Department to verify
ownership.
You will need to provide the following information: • Safe Serial Number
• Number of keys requested
• Name / Address / Telephone
• E-mail address if available
To order keys by telephone, call us toll-free at:
1-877-354-5457
(USA & Canada)
Monday–Friday
7am - 5pm PST
After speaking with a consumer assistance
representative
ou ma
order ke
s via mail
by sending the above information along with a
check or money order for $12.00 (U.S. funds) to:
Consumer Assistance Dept.
LH Licensed Products, Inc.,
860 East Sandhill Avenue,
Carson, CA 90746 USA
We do accept Visa and MasterCard payments for
orders received by telephone. Express Delivery
available for additional charge.
Subject to change without prior notification.
SAFE SERIAL NUMBER
Whenever contacting our Consumer
Assistance Department, you will need to
provide the them with the serial number of
your safe. The serial number tag is located on
the lower right corner on the front of the safe.
IMPORTANT: Do Not Remove Tags! This is needed if your safe fails or
you lose your keys.
6
LIMITED WARRANTY
LH Licensed Products, Inc., (“LHLP, Inc.”) warrants that for a period of seven (7) years from the date of
purchase, this product will be free from structural or mechanical defects resulting from materials or
workmanship. LHLP, Inc., at its sole option and as the purchaser’s sole remedy under this warranty, will
repair or replace this product or any component of the product found to be defective during the warranty
period. Replacement or repair will be made with a new or remanufactured product or component. If the
product is no longer available, replacement may be made with a similar product of equal or greater value.
THIS IS YOUR EXCLUSIVE WARRANTY.
This warranty is only valid for the original retail purchaser from the date of initial retail purchase and is not
transferable. You must keep the original sales receipt. Proof of purchase is required to obtain warranty
service.
LHLP, Inc. dealers, service centers, or retail stores selling this product do not have the right to alter, modify
or in any way change the terms and conditions of this warranty.
This warranty does not apply to the finish on the product. This warranty does not cover normal wear and
tear of parts or damage resulting from any of the following: negligent use or misuse of the product, use
contrary to the operating instructions, disassembly, repair or alteration by anyone other than LHLP, Inc. or
an authorized service center, improper installation, or exposure to extremes of heat or humidity. Further,
the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes.
LHLP, Inc. shall not be liable for any incidental or consequential damages caused by the breach of any
express or implied warranty or otherwise relating to the sale of this product. LHLP, Inc. is also not
responsible for: costs associated with removing or installing the product; damage or loss of the contents of
the product; nor for the unauthorized removal of the contents; or damages incurred during shipment.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, AND LHLP, INC. DISCLAIMS ANY AND ALL OTHER COVENANTS AND WARRANTIES.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty period. Some states,
provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights that vary from state
to state, or province to province, or jurisdiction to jurisdiction.
LIFETIME AFTER-FIRE REPLACEMENT GUARANTEE
If this Honeywell UL classified fire resistant product was purchased from LH Licensed Products, Inc.
(“LHLP”) and is damaged by fire at any time while still owned by you (the original owner), LHLP will ship a
free replacement if you send the following to Customer Service, LH Licensed Products, Inc., 860 E.
Sandhill Ave., Carson, CA 90746 USA:
1. Your name, mailing address, email address, and phone number with area code;
2. A description of the fire, the model number and a photo of the burned unit, and a copy of the report from
the fire department, insurance or police.
Freight on the replacement unit is not included in the guarantee and must be paid by the consumer. If an
identical product is no longer available, LHLP will provide a similar unit from its current product line. LHLP
is not responsible for any loss or damage to the contents of the safe.
