HP 273914-B21 - Smart Array 6404/256 RAID... User manual

HP Smart Array 6400 Series Controllers
User Guide
for HP ProLiant Servers
January 2005 (Fifth Edition)
Part Number 309135-005

© Copyright 2003-2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
HP Smart Array 6400 Series Controllers User Guide
January 2005 (Fifth Edition)
Part Number 309135-005
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.

3
Migrating RAID level and stripe size online..........................................................................31
Contents
Hardware features 7
Board components................................................................................................................................7
Expansion module components............................................................................................................8
Controller specifications and attributes................................................................................................9
Determining the correct installation procedure for the server 11
Unused autoconfigurable server.........................................................................................................11
Unused non-autoconfigurable server .................................................................................................12
Previously configured server..............................................................................................................12
Installing the controller hardware 15
Before beginning the installation .......................................................................................................15
Preparing the server ...........................................................................................................................15
Installing the controller board............................................................................................................16
Connecting storage devices................................................................................................................17
Connecting internal storage ....................................................................................................17
Connecting external storage ...................................................................................................18
SCSI cable part numbers ........................................................................................................18
Updating the firmware 21
Methods for updating the firmware....................................................................................................21
Configuring the server 23
Configuring the server .......................................................................................................................23
Configuring an array 25
Introduction........................................................................................................................................25
Comparing the utilities.......................................................................................................................26
Using ORCA......................................................................................................................................27
Using ACU.........................................................................................................................................28
Using CPQONLIN.............................................................................................................................28
Setting drive rebuild, expand priority, and accelerator ratio...................................................29
Expanding an array.................................................................................................................30
Adding or configuring spare drives ........................................................................................30

4 HP Smart Array 6400 Series Controllers User Guide
BSMI notice.......................................................................................................................................61
Japanese notice...................................................................................................................................61
Installing device drivers and Management Agents 33
Installing device drivers.....................................................................................................................33
Installing Management Agents ..........................................................................................................34
Upgrading or replacing controller options 35
Replacing a battery.............................................................................................................................35
Replacing the expansion module .......................................................................................................37
Replacing, moving, or adding hard drives 39
Identifying the status of a hard drive..................................................................................................39
Hot-plug SCSI hard drive LED combinations........................................................................40
Recognizing hard drive failure...........................................................................................................41
Effects of a hard drive failure .................................................................................................41
Compromised fault tolerance..................................................................................................42
Recovering from compromised fault tolerance.......................................................................42
Replacing hard drives.........................................................................................................................43
Factors to consider before replacing hard drives ....................................................................43
Automatic data recovery (rebuild)..........................................................................................45
Upgrading hard drive capacity................................................................................................46
Moving drives and arrays...................................................................................................................47
Adding drives.....................................................................................................................................49
Diagnosing array problems 51
Controller board runtime LEDs .........................................................................................................51
Cache module LEDs ..........................................................................................................................53
Diagnostic tools .................................................................................................................................54
Electrostatic discharge 55
Preventing electrostatic discharge......................................................................................................55
Grounding methods to prevent electrostatic discharge ......................................................................56
Regulatory compliance notices 57
Federal Communications Commission notice....................................................................................57
FCC rating label......................................................................................................................57
Class A equipment..................................................................................................................58
Class B equipment..................................................................................................................58
Declaration of conformity for products marked with the FCC logo, United States only........59
Modifications..........................................................................................................................59
Cables .....................................................................................................................................59
Canadian notice (Avis Canadien).......................................................................................................60
European Union regulatory notice .....................................................................................................60

Contents 5
Korean notice A&B ...........................................................................................................................62
Battery replacement notice.................................................................................................................62
Taiwan battery recycling notice..............................................................................................63
Acronyms and abbreviations 65
Index 67

7
Hardware features
In this section
Board components..........................................................................................................................7
Expansion module components......................................................................................................8
Controller specifications and attributes ..........................................................................................9
Board components
Item ID Description
1 Internal SCSI connector, port A1 (do not use simultaneously with
item 3)
2 Internal SCSI connector, port A2 (do not use simultaneously with
item 4)
3 External SCSI connector, port A1 (do not use simultaneously with
item 1)
4 External SCSI connector, port A2 (do not use simultaneously with
item 2)
5 Controller battery

8 HP Smart Array 6400 Series Controllers User Guide
Item ID Description
6 Battery-backed cache module
7 Connector for expansion board
Expansion module components
An expansion module is used to add two extra external channels to an SA6402
controller, converting it to an SA6404 controller.
Item ID Description
0–7 Runtime LEDs (CR10–CR17). These are
identical to the controller board runtime LEDs
(on page 51).
8 VHDCI connector, port B2
9 VHDCI connector, port B1
10 Connector to controller board
The expansion module is a controller in its own right. Thus, the SA6404
controller is actually two 2-channel controllers sharing one PCI-X connector.
This arrangement is referred to as a dual (or twin) controller configuration.

Hardware features 9
During POST, each component controller loads its own instance of the required
driver and sets its own configuration using ORCA. The dual controller is
displayed in both Systems Insight Manager and ACU as two separate entities in
one slot. In these utilities, the slot number label for the expansion module has a
lowercase b suffix, while the slot number label for the main controller has no
suffix.
NOTE: When an expansion module is installed, the capacity of the
battery-backed write cache on the main board is divided equally
between the expansion board and the main board. For more
information, refer to customer note CN0316W on the HP website
(http://www.hp.com).
Controller specifications and attributes
Dimensions (excluding bracket) 31.2 cm x 10.7 cm x 1.8 cm (12.3 in x 4.2 in x 0.7 in)
Power required Typically 12–18 W
Ambient room temperature range Operating: 10° to 35°C (50° to 95°F)
Storage: -20° to 55°C (-4° to 131°F)
Relative humidity (noncondensing) Operating: 10% to 70%
Storage: 5% to 90%
RAID levels supported 0, 1, 1+0, 5, ADG
Processor type PowerPC 405 at 266 MHz
DDR SDRAM bus transfer rate Up to 2.0 GB/s at 266 MHz (DDR, 72 bit)
Connector type 3.3-V, 64-bit, Wide PCI-X (compatible with PCI slot)
PCI-X transfer rate Up to 1.0 GB/s at 133 MHz (64 bit)
Number of SCSI channels 6402: 2 LVD-only; 6404: 4 LVD-only
Maximum number of drives per SCSI
channel 15 (14 in an external enclosure)
SCSI connector type 68-pin Wide internal, VHDCI external
SCSI termination Required, and provided on Compaq and newer HP systems
SCSI transfer rate Up to 320 MB/s (160 MHz DDR) per channel

10 HP Smart Array 6400 Series Controllers User Guide
For more information about the controller features and specifications, and for
information about system requirements, refer to the HP website
(http://www.hp.com/products/smartarray).

11
Determining the correct installation
procedure for the server
In this section
Unused autoconfigurable server ...................................................................................................11
Unused non-autoconfigurable server............................................................................................12
Previously configured server........................................................................................................12
Unused autoconfigurable server
New HP ProLiant server models self-configure when they are powered up for the
first time. For more information about the autoconfiguration process, refer to the
server-specific setup and installation guide or the HP ROM-Based Setup Utility
User Guide. These guides are available on the server Documentation CD.
IMPORTANT: Do not power up the server until the hardware
configuration is satisfactory, as described in the procedure given in this
section.
1. Install the controller hardware ("Installing the controller hardware" on page
15).
2. Install physical drives, if necessary.
The number of drives in the server determines the RAID level that is
autoconfigured when the server is powered up (next step). For details, refer
to the server-specific setup and installation guide or the HP ROM-Based
Setup Utility User Guide.
3. Power up the server. The autoconfiguration process runs.
IMPORTANT: The expansion module on the SA6404 controller cannot
be used as a boot device.
4. Update the system firmware ("Updating the firmware" on page 21).
5. Update the controller firmware ("Updating the firmware" on page 21).

12 HP Smart Array 6400 Series Controllers User Guide
6. Install the operating system and device drivers ("Installing device drivers" on
page 33). Instructions are provided with the CD that is supplied in the
controller kit.
7. Create and format additional logical drives if desired ("Configuring an array"
on page 25).
The server is now ready to use.
Unused non-autoconfigurable server
1. Install the controller hardware ("Installing the controller hardware" on page
15).
2. Update the system firmware ("Updating the firmware" on page 21).
3. Update the controller firmware ("Updating the firmware" on page 21).
4. Configure the server ("Configuring the server" on page 23).
IMPORTANT: The expansion module on the SA6404 controller cannot
be used as a boot device.
5. Create and format at least one logical drive ("Configuring an array" on page
25).
6. Install the operating system and device drivers ("Installing device drivers" on
page 33). Instructions are provided with the CD that is supplied in the
controller kit.
7. Create and format additional logical drives if desired ("Configuring an array"
on page 25).
The server is now ready to use.
Previously configured server
1. Back up any data on the system. (This step is required if you are moving
drives from a non-array controller to a Smart Array controller.)
2. Update the system firmware ("Updating the firmware" on page 21).

Determining the correct installation procedure for the server 13
3. If the new controller is to be the boot device, install the device drivers for the
operating system ("Installing device drivers" on page 33). Otherwise,
continue with step 4.
IMPORTANT: The expansion module on the SA6404 controller cannot
be used as a boot device.
4. Install the controller hardware ("Installing the controller hardware" on page
15).
5. Set the controller order ("Configuring the server" on page 23).
6. Update the controller firmware ("Updating the firmware" on page 21).
7. If the controller is not going to be the boot device, install the device drivers
for the operating system ("Installing device drivers" on page 33). Otherwise,
continue with the next step.
8. Update the Management Agents ("Installing Management Agents" on page
34), if new versions are available.
9. Create and format additional logical drives if desired ("Configuring an array"
on page 25).
10. If migrating from a non-array controller, restore data from the backup.
The server is now ready to use.

15
Installing the controller hardware
In this section
Before beginning the installation..................................................................................................15
Preparing the server......................................................................................................................15
Installing the controller board.......................................................................................................16
Connecting storage devices ..........................................................................................................17
Before beginning the installation
Before beginning the installation procedure, visit the HP website
(http://www.hp.com/support) to confirm that you have the latest version of each
driver and utility file needed. Compare the version numbers of the files there
with those of the same files on the software CD or DVD that is supplied in the
controller kit.
Preparing the server
Before installing the controller in the server, back up all data. This step is
required if you are moving non-arrayed SCSI drives to a Smart Array controller,
because data is not preserved during a move between array controllers and non-
array controllers.
If the server supports hot-pluggable devices, you can install the controller board
without any further preparation ("Installing the controller board" on page 16).
To prepare a server that does not support hot-pluggable devices:
1. Close all applications.
2. Power down the server.

16 HP Smart Array 6400 Series Controllers User Guide
CAUTION: In systems that use external data storage, be sure
that the server is the first unit to be powered down and the last to be
powered back up. Taking this precaution ensures that the system does
not erroneously mark the drives as failed when the server is powered
up.
3. Power down all peripheral devices that are attached to the server.
4. Unplug the AC power cord from the outlet and then from the server.
5. Disconnect all peripheral devices from the server.
Installing the controller board
WARNING: To reduce the risk of personal injury or
damage to the equipment, consult the safety information and user
documentation provided with the server before attempting the
installation.
Many servers are capable of providing energy levels that are
considered hazardous and are intended to be serviced only by
qualified personnel who have been trained to deal with these
hazards. Do not remove enclosures or attempt to bypass any
interlocks that may be provided for the purpose of removing these
hazardous conditions.
1. Remove or open the access panel.
2. Select an available 3.3-V PCI or PCI-X slot.
3. Remove the slot cover or open the hot-plug latch. Save the retaining screw if
one is present.
4. Slide the controller board along the slot alignment guide, and press the board
firmly into the slot so that the contacts on the board edge are properly seated
in the system board connector.
5. Secure the controller board in place with the hot-plug latch or retaining
screw. If there is a guide latch on the rear of the board, close the latch.
6. Connect storage devices to the controller ("Connecting storage devices" on
page 17).
NOTE: Drives that are to be grouped in the same array should all have
comparable capacity for efficient use of total storage capacity.

Installing the controller hardware 17
7. Replace the access panel, and secure it with screws if any are present.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
Connecting storage devices
The controller supports Ultra2, Ultra160 (Ultra3), and Ultra320 drives.
Each peripheral that is connected to the controller must have a unique SCSI ID
value within the range of 0 to 15 (except ID 7, which is reserved for controller
use). This value determines the priority that is given to the device when it
attempts to use the SCSI bus.
The system automatically sets the SCSI IDs for hot-pluggable devices if they are
supported. For non-hot-pluggable devices, you must set the ID values manually
by using switches or jumpers on the device itself.
SCSI buses require termination on both ends to prevent signal degradation. In HP
ProLiant and Integrity servers, however, the controller, SCSI cable, and
backplane already provide this termination.
Connecting internal storage
1. If the storage device that you are adding is not hot-pluggable, power down
the system.
2. Install drives in the removable media bays on the server.
CAUTION: Do not use hot-pluggable drives on the same SCSI
bus as non-hot-pluggable drives.
NOTE: Drives that are to be grouped in the same array should all have
comparable capacity for efficient use of total storage capacity.
For additional information about drive installation, refer to the appropriate
section in this guide ("Replacing, moving, or adding hard drives" on page 39)
and consult the documentation that accompanied the drives.

18 HP Smart Array 6400 Series Controllers User Guide
When you have finished installing drives, continue with the next step.
− If the drives are hot-pluggable, go to step 3.
− If the drives are not hot-pluggable, go to step 4.
3. Attach the internal point-to-point SCSI cable (provided with the server) from
the internal connector of the controller to the hot-plug drive cage.
Installation of the hot-pluggable drives is complete.
4. For each SCSI bus, manually set the SCSI ID on each drive to a unique value
in the range of 0 to 15, except 7 (which is reserved for controller use). For
detailed instructions, consult the documentation that is provided with the
drive.
5. Attach a multi-device SCSI cable from the internal connector of the
controller to the non-hot-pluggable hard drives. (The cable may have been
provided with the server.)
6. Replace the access panel, and secure it with the thumbscrews if any are
present.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
Connecting external storage
1. On the rear of the server, connect the external cable to the VHDCI connector
on the controller, and tighten the lock screws on the cable connector.
2. Attach the other end of the cable to the storage enclosure, and tighten the
lock screws on the cable connector.
SCSI cable part numbers
NOTE: If you require additional cables, order them by the option kit
number.

Installing the controller hardware 19
SCSI cable type Cable length Option kit number Cable assembly number
External VHDCI cable 1.8 m (6 ft)
3.7 m (12 ft)
7.3 m (24 ft)
11.9 m (39 ft)
341174-B21
341175-B21
164604-B21
150214-B21
313374-001
313374-002
313374-004
313374-005
Internal multi-device cable varies 166389-B21 148785-001