HPRT TP80K User manual
Statement......................................................................................................................................... 5
Important Safety Instructions........................................................................................................... 6
1 OVERVIEW......................................................................................................................................9
1.1 Introductions.......................................................................................................................9
1.2 The Main Features.............................................................................................................. 9
2 GETTING STARTED........................................................................................................................10
2.1 Packing List........................................................................................................................10
2.2 Appearance....................................................................................................................... 11
3 SPECIFICATION............................................................................................................................. 12
3.1 Printer Specification..........................................................................................................12
3.2 Printing Media Specification.............................................................................................14
3.2.1 Continuous Thermal Paper Specification...............................................................14
3.2.2 Notices................................................................................................................... 14
3.3 Printing and Cutting Position............................................................................................ 15
3.3.1 Printing position.....................................................................................................15
3.3.2 Cutting Position......................................................................................................16
4 INSTALLATION AND USAGE.......................................................................................................... 17
4.1 Media Loading.................................................................................................................. 17
4.2 Power Connection.............................................................................................................19
4.3 Cash Drawer Connection.................................................................................................. 21
4.4 LED Indicator and Beeper..................................................................................................21
4.5 Print Test........................................................................................................................... 22
4.5.1 Print Self-Test......................................................................................................... 22
4.5.2 Printing of Windows Driver Program.....................................................................22
5 INTERFACES.................................................................................................................................. 23
5.1 USB....................................................................................................................................23
5.2 Cash Drawer Interface.......................................................................................................23
5.3 Power Port Connector.......................................................................................................24
5.4 Serial Interface.................................................................................................................. 24
5.5 Ethernet Interface.............................................................................................................25
6 TROUBLESHOOTING.....................................................................................................................26
6.1 Printer Not Working..........................................................................................................26
6.2 LED Indicator and Beeper Alarm.......................................................................................26
6.3 Troubles Occur During Printing........................................................................................ 27
6.4 Problems Emerge During the Paper Cutting.....................................................................27
6.5 Troubleshooting for Cutter Jam........................................................................................28
7 PRINTER CLEANING AND MAINTENANCE....................................................................................29
7.1 Cleaning Head................................................................................................................... 29
7.2 Cleaning Sensors, Roller and/or Paper Path..................................................................... 29
8. UTILITY TOOL FOR POS INSTRUCTION.........................................................................................30
8.1 Utility Tool Installation...................................................................................................... 31
8.2 Using Utility Tool............................................................................................................... 34
8.2.1 Add/Modify/Delete/Connect Printer.....................................................................34
8.2.1.1 Add printer..................................................................................................34
8.2.1.2 Modify printer.............................................................................................35
8.2.1.3 Delete printer..............................................................................................37
8.2.1.4 Connection Test.......................................................................................... 38
8.2.2 Functions................................................................................................................40
8.2.2.1 Printer Test..................................................................................................40
8.2.2.2 Command Test............................................................................................ 44
8.2.2.3 Manage Images...........................................................................................47
8.2.2.4 Download Fonts.......................................................................................... 51
8.2.2.5 Parameter Setting....................................................................................... 52
8.2.2.6 Advanced Setting........................................................................................ 64
8.3 Firmware Update.............................................................................................................. 68
9 WINDOWS DRIVER INSTRUCTION................................................................................................70
9.1 Information....................................................................................................................... 70
9.2 Operating System (OS) Environment................................................................................ 70
9.3 Windows Driver Preparation............................................................................................ 70
9.4 Windows Driver Installation............................................................................................. 71
9.5 Detailed Windows Driver Setting......................................................................................74
9.5.1 Printing Preferences...............................................................................................74
9.5.2 Other Settings...................................................................................................... 106
9.6 Uninstall Windows Driver............................................................................................... 109
9.7 Specification.................................................................................................................... 111
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Statement
Copyright
This manual is printed in 2021.
Printed in China.
Version 1.1
Warnings
This must be complied with in order to avoid any damage to the human body and to the
equipment.
This is showing the important information and tips for the printer operating.
Note: Due to the continuous improvement of the product, the specifications, fittings,
parts, designs and procedures described in the manual are subject to the actual machine
without prior notice.
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Important Safety Instructions
Safety Warning
Warnings: The print head will become very hot during printing; avoid contact with the
print head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.
Instructions
Carefully read the installation and operating instructions provided with the printer before
starting up your printer.
1) Place the printer on a flat and stable surface.
2) Leave enough space around printer for operation and maintenance.
3) Do not place the printer on or near a heat source.
4) Do not use the printer near water. Never spill liquid into the printer.
5) Do not expose the printer to high temperatures, direct sunlight or dust.
6) Protect the printer from shock, impact and vibration.
7) Be certain the power source is within the voltage rating and frequency listed for the printer.
8) Switch off the printer power supply when won’t use it for a long time.
9) Do not place the power cord where it can be stepped on. If the power cord becomes
damaged or frayed, replace it immediately.
10) To ensure the print quality and reliability, you are suggested to use the recommended
paper or the same quality paper.
11) Please switch off the power supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
12) Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
13) Keep this User Manual in a place which is easily accessible at all times.
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Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its
affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product due to
violation or neglect of the operation and maintenance information and instructions provided by
our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues
resulting from the use of options and/or parts that are not authentic or authorized products.
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WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with others household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of waste and
recycle them responsibly to promote the sustained reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms
and conditions of purchase contracts. This product should not be combined with other
commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.
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1 OVERVIEW
1.1 Introductions
TP80K is a thermal receipt printer, featured by high print quality, high print speed, high stability,
etc. It can be used in commercial POS system, food industry and occasions which need real-time
field print receipts.
TP80K can connect with other equipment through serial, USB, Ethernet and cash drawer
interfaces. And the printer drivers are available for the WINDOWS XP/WINDOWS 7/WINDOWS
8/WINDOWS 10/Linux operating system.
1.2 The Main Features
1) Low noise
2) High print speed
3) Easy paper loading
4) Cash drawer interface
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2 GETTING STARTED
2.1 Packing List
After receiving your printer, please check for possible shipping damage:
1) Inspect the outside of both the box and the printer for possible damage.
2) Check whether you have received the following accessories together with the printer, if
there are any items missing, please contact your local dealer.
Notes:
1) The power cord varies by region.
2) The items in the package are actually dependent on the order.
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2.2 Appearance
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3 SPECIFICATION
3.1 Printer Specification
Item
Parameter
Printing
Parameter
Printing Method
Direct thermal line printing
Resolution
Default 203 dpi, 180 dpi can be emulated
Printing Width
72mm / 48mm
Printing Speed
Max. 230mm/s
Printing density
Adjustable from degree 1 to degree 4
Printing Direction
Vertical and horizontal
Interface
Default
Type-B USB 2.0, Serial, Ethernet, Cash drawer
Auto cutter
Partial Cut
Page mode
Support
Memory
RAM
4MB
Flash
4MB
Character set
Font
ANK Font A: 12*24 Font B: 9*17 CHN: GBK 24*24dots
Number of Columns
48/64
Alphanumeric
95
Code page
PC437(std.Europe), Katakana, PC850(Multilingual),
PC860(Portuguese), PC863(Canadian), PC865(Nordic),
PC857(Turkish), PC737(Greek), ISO08859-7(Greek), WPC1252,
PC866(Cyrillic #2), PC852(Latin 2), PC858(Euro), KU42(Thai),
TIS11(Thai), TIS18(Thai), PC720(Arabic), WPC775(Baltic Rim),
PC855(Cyrillic), PC862(Hebrew), PC864(Arabic), ISO8859-2(Latin2),
ISO8859-15(Latin9), WPC1250(Latin 2), WPC1251(Cyrillic),
WPC1253(Greek), WPC1254(Turkish), WPC1255(Hebrew),
WPC1256(Arabic), WPC1257(Baltic Rim), WPC1258(Vietnamese),
MIK(Cyrillic), PC755(Latin 2), Iran, Iran II, Latvian,
ISO-8859-1(WestEur), ISO-8859-3(Latin 3), ISO-8859-4(Baltic),
ISO-8859-5(Cyrillic), ISO-8859-6(Arabic), ISO-8859-8(Hebrew),
ISO-8859-9(Turkish), PC856, PC3848(ABICOMP), MONGOLIAN, VISCII
Graphics
Support bitmap printing with different density and user defined
bitmap printing (Max. 196K for total)
Barcode
1D
UPC-A, UPC-E, CODE39, CODE93, CODE128, EAN128, EAN8, EAN13,
Interleaved 2 of 5
2D
QR Code, PDF417
Detection
Sensor
Paper end, cover opening, cutter jam, TPH over-temperature
LED indicator
Power indicator
Blue
Paper indicator
Orange
Error indicator
Red
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Item
Parameter
Power supply
Input
AC100V-240V 50/60HZ
Output
DC 24V±5%, 1.5A
Paper
Paper Loading
Easy-loading structure of upward open cover
Paper Type
Standard thermal paper
Paper Width
79.5±0.5mm/57.5±0.5mm
Paper Thickness
0.056~0.13mm
Paper Roll Diameter
83mm Max.
Condition
Operating
0~45℃/ 5~95%RH No condensation
Storage
-20~70℃/ 15~95%RH No condensation
Reliability
TPH Life
100km
Cutter Life
1,500,000 times
Emulation
ESC/POS
Packing
Information
Printer Dimension
(W*D*H)
140mm*179mm*117mm
Accessories
Power adaptor, Power Cord, Quick Guide, USB Cable
Driver
Windows 7/8/10，Windows Server 2008/2012/2016
Linux, Javapos, OPOS, MacOS
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3.2 Printing Media Specification
3.2.1 Continuous Thermal Paper Specification
Paper Type : Standard thermal paper
Paper Width :79.5±0.5mm/57.5±0.5mm
Paper Outer Diameter : Max. 83 mm
Paper Thickness : 0.056~0.13mm
3.2.2 Notices
Notes:
1) Please use the recommended thermal paper or same quality paper, otherwise it will
influence the printing quality and decrease the thermal printer head life;
2) Don't stick the paper on the core of paper roll.
3) If the thermal paper is polluted by chemical or oil, the thermal paper heat sensibility
would decrease, which would influence the printing quality;
4) Don’t use finger nail or hard articles to touch the surface of thermal paper, otherwise it
will cause color fading;
5) When the environment temperature is higher than 70°C, the thermal paper color will
fade, so pay attention to the influence of temperature, humidity and sunlight.
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3.3 Printing and Cutting Position
3.3.1 Printing position
79.5±0.5 mm Print Paper
57.5±0.5 mm Print Paper
Print area width 48mm
Paper width 57.5±0.5mm
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3.3.2 Cutting Position
Type
Paper Cutting Position(L1)
TP80K
8.5mm
Printing Position
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4 INSTALLATION AND USAGE
4.1 Media Loading
1) Press the cover opening button to open the top cover.
2) Remove the used roll paper core, if any.
3) In the correct direction of the roll paper, load the paper.
Thermosensitive Layer
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4) Pull out some roll paper and close the top cover.
5) Tear the extra paper.
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4.2 Power Connection
1) Make sure the printer power is turned off.
2) Connect power adapter with printer.
3) Connect power adapter with power cord.
4) Plug the other side of power cord into the socket outlet.
Notes:
1）The power cord varies by region.
2）Disconnect or connect the power adapter by correct method, or damage may be caused.
When pulling out the adapter, please pinch the shell of power adapter and pull the switch up,
when the switch is fully opened then pull out the power adapter.
Don’t put forth your strength to pull the plug by squeezing any place of power adapter. Because
it is more difficult to pull it out and easy to damage the cable.
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Notes:
1) Please only use the power adapter recommended by supplieror equivalent products.
2) When disconnecting the power adapter plug, handhold plug connector shell to avoid the
pulling on the cable in force.
3) Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire
and shock.
4) Avoid putting power adapter around a heating device, otherwise the cable may melt,
causing fire and shock.
5) If you do not use the printer for a long time, disconnect the power supply of printer power
adapter.
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