HPRT TP801 User manual

TP801/TP805/TP806 User Manual
www.hprt.com 1
Desktop POS Printer
TP801/TP805/TP806
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: Room 305A,Angye Building, Pioneering Park,
Torch High-tech Zone, Xiamen, China 361009
Tel.：[phone]
Fax: [phone]
Web: www.hprt.com
TP805
TP801
TP806

TP801/TP805/TP806 User Manual
www.hprt.com 2
REVISION RECORDS
REV.
DATE
DESCRIPTION
Drawn
Checked
Approved
1.0
2013.04.10
1.Added the warnings of using crash
drawer
Chen weihua
Lin yang
Ren xiaowei
1.1
2013.04.19
1.Added the setting of Ethernet IP
Chen weihua
Lin yang
Ren xiaowei
1.2
2013.04.20
1.Added the warnings of using power
adaptor
Chen weihua
Lin yang
Ren xiaowei
1.3
2013.04.23
1.Modified some error descriptions
Chen weihua
Lin yang
Ren xiaowei
1.4
2013.05.11
1.Added the description of Parameters
checking and resetting illustration of
the Ethernet and Wi-Fi cards
Chen weihua
Lin yang
Ren xiaowei
1.5
2013.06.01
1.Modified the packing list
Chen weihua
Lin yang
Ren xiaowei
1.6
2013.11.05
1.Modified the printer’s driver
Chen weihua
Lin yang
Ren xiaowei
1.7
2014.01.13
1.Added the description of Wi-Fi
setting
2. Modified the description of print
self-test page
3. Modified the layout of user manual
Chen weihua
Lin yang
Ren xiaowei

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CONTENTS
Statement....................................................................................................................5
Important Safety Instructions ......................................................................................6
POS printer packing-case .............................................................................................7
1 Overview...................................................................................................................8
1.1 Introductions..................................................................................................8
1.2 The main features ..........................................................................................8
2 Specification .............................................................................................................9
2.1 Printer specification .......................................................................................9
2.2 Printing media specification .........................................................................10
2.2.1 Continuous thermal paper specification............................................10
2.2.2 Black mark paper specification ..........................................................10
2.2.3 Notices ..............................................................................................10
2.3 Printing and cutting position ........................................................................11
2.3.1 Printing position ................................................................................11
2.3.2 Cutting position .................................................................................11
3 Printer components ................................................................................................12
3.1 Appearance and component ........................................................................12
3.1.1 TP801 ................................................................................................12
3.1.2 TP805 ................................................................................................13
3.1.3 TP806 ................................................................................................14
3.2 Specification of Indicated light and beeper ..................................................15
4 Printer packing........................................................................................................16
4.1 Open packing ...............................................................................................16
4.2 Choice installation site and direction of printer............................................16
4.3 Connect the printer power adaptor .............................................................16
4.4 Connecting the Interface Cable ....................................................................17
4.5 Connecting the Cash Drawer........................................................................17
4.6 Paper roll installation ...................................................................................17
4.6.1 Confirmation of printing paper..........................................................17
4.6.2 TP801/TP805/TP806 installation/Change Paper................................17
4.7 Setting DIP switch.........................................................................................19
4.7.1 Serial interface（RS-232C）..............................................................19
4.7.2 Interfaces of Parallel and USB2.0.......................................................19
4.7.3 The choice of auto cutter...................................................................20
4.8 Print self testing ...........................................................................................20
4.9 Installation of Windows driver .....................................................................20
4.9.1 The driver installation instruction of USB /serial port /parallel
interface.....................................................................................................20
4.9.2 The driver installation instruction of Ethernet and Wi-Fi...................22

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4.9.3 Parameters checking and resetting illustration of the Ethernet and Wi-
Fi cards .......................................................................................................24
4.9.4 Setting of Ethernet IP ........................................................................25
4.9.5 Wi-Fi settings.....................................................................................29
5 Interfaces signal ......................................................................................................40
5.1 Parallel interface ..........................................................................................40
5.2 Serial interface .............................................................................................41
5.3 Power Supply interface definition ................................................................41
5.4 Cash Drawer interface signal........................................................................42
5.5 Serial interface and Ethernet interface.........................................................42
6 Troubleshooting......................................................................................................44
6.1 Printer not working ......................................................................................44
6.2 LED indicator on the control panel and beeper alarm ..................................44
6.3 Troubles occur during printing .....................................................................44
6.4 Problems emerge during the paper cutting processes .................................45
6.5 Removing Jammed Paper .............................................................................45

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Statement
This manual content may be altered without permission, and Xiamen Hanin
Electronic Technology Co., Ltd. reserves the rights to make changes without notice in
technology, spare parts, hardware and software of the products. If more information
is needed about the products, please contact Xiamen Hanin Electronic Technology
Co., Ltd. Without any written permission from the company, any section of this
manual is prohibited to be copied or transferred in any form.
Copyright
This manual is printed in 2013, the copyright belongs to Xiamen Hanin Electronic
Technology Co. Ltd.
Printed in China
1.0 Version
Warnings :
This must be complied with in order to avoid any damage to the human body
and to the equipment.
This is showing the important information and tips for the printer operating.

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Important Safety Instructions
1. Safety warning
1) Warnings: The print head will become very hot during printing; avoid contact
with the print head after printing has finished.
2) Warnings: Do not touch the printer head and connector in case static damage
the printer head.
2. Instructions
Read the following instructions thoroughly before starting up your printer.
1) Place the printer on a solid and even base so that it cannot fall.
2) Leave enough space around printer for operation and maintenance.
3) Keep all liquids away from the printer.
4) Do not expose the printer to high temperatures, direct sunlight or dust.
5) Protect the printer from shock, impact and vibration.
6) Ensure the printer is connected to a socket with the correct mains voltage.
7) Switch off the printer power supply when won’t use it for a long time.
8) Do not printing when there is no paper, or it will damage printer head.
9) To ensure the printing quality and reliability, suggest use the same quality or
recommend paper supplier.
10) Pls switch off the power supply when connect/disconnect all the ports or it will
cause damage to the printer control circuit.
11) Never carry out maintenance or repair work yourself. Always contact a
qualified service technician.
12) Keep this Operator’s Manual in a place which is easily accessible at all times.

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POS printer packing-case
Pls. check you get all in carton as pic. 1
Power adapter Power line Quick start guide CD
pic.1
TP806
TP805
TP801

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1 Overview
1.1 Introductions
TP801/805/806 is a thermal receipt printer with auto-cutter, featured by high
printing quality, high printing speed, high stability, etc. It can be used in commercial
POS system, food industry and occasions which need real-time field print receipts.
TP801/805/806 can connect with other equipments through parallel, serial, USB, and
Ethernet interfaces. And the printer drivers are available for the WINDOWS
XP/WINDOWS 7 32 bit/WINDOWS 7 64bit operating system.
1.2 The main features
1) Automatic paper cutting
2) Low noise
3) High printing speed
4) Easy paper loading
5) User convenient maintenance
6) Support label paper and continuous paper printing
7) Compatible with various width paper
8) Cash drawer interface
9) Communication interfaces optional

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2 Specification
2.1 Printer specification
Model
TP801
TP805
TP806
Printing Parameter
Print method
Direct thermal line printing
Resolution
203DPI，8dots/mm
Printing width
72mm（576dots）
Print speed
200～300mm/s
200～250mm/s
250～300mm/s
Interface
Wi-Fi
Wi-Fi
Serial, Parallel, Ethernet, USB
Print density
Adjustable from level 1 to level 4
Page Mode
support
Memory
RAM
1Mb
Flash
4Mb
Fonts
Chinese
GB18030 24×24 (Simplified/Traditional Chinese)
Alphanumeric
ASCⅡ9×17,12×24.
User-defined
support
Code page
Optional international character sets 32：
（PC437,Katakana,PC850,PC860,PC863,PC865,ABICOMP,PC857，PC737，
ISO8859-7 ，WPC1252 ，PC866,PC852,PC858,KU42,TIS11,TIS18,PC720 ，WPC775 ，
PC855 ，PC862 ，PC864 ，ISO8859-2 ，ISO8859-15 ，WPC1250 ，WOC1251 ，
WPC1253，WPC1254，WPC1255，WPC1256，WPC1257，WPC1258)
Graphics
Support varied density bitmap as and download bitmap printing
Max size of each bitmap is 40K, the total size of bitmap is 256k
Barcode
1D
UPC-A、UPC-E、EAN8、EAN13、CODE39、ITF、CODEBAR、CODE128、CODE93
2D
PDF417、QR code
Detect Function
Sensors
Paper end, paper near end,
take paper and cover open
sensors
Paper end, paper near end
and cover open sensors
Paper end, paper near end,
paper jam and cover open
sensors
LED Indicator
Power indicator
Green LED
Green LED
Green LED
Paper indicator
Blue LED
Red LED
Red LED
Error indicator
Red LED
Red LED
Red LED
Power Supply
External power adapter
Input
AC100V-240V 50-60HZ
Output
DC 24V, 2A
Paper
Paper type
Standard Thermal Paper
Paper width
79.5±0.5mm/57.5±0.5mm
Paper thickness
0.056~0.1mm
Paper roll diameter
Max. OD ф83mm
Paper load
Forward cover open and Easy
paper loading
Upward cover open and Easy paper loading
Paper cut
Manual tear or Auto-cutter
Command
ESC/POS
Physical Spec.
Operating condition
-10℃～50℃，25%～80%RH
Storage condition
-40℃～70℃，≤93%RH（40℃）
Dimensions
L×W×H
190×127 ×126mm
195×177×147mm
197×145×146mm
Weight
1580g
1.8kg
1.8kg
Reliability
TPH lifetime
150km
Cutter lifetime
2,000,000 cuts
MTBF
360, 000 hours
Software Function
Driver program
Windows (Win7/Win8/Vistal/XP/2000)

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2.2 Printing media specification
2.2.1 Continuous thermal paper specification
Paper type: thermal continuous paper/thermal black mark paper/thermal label
paper.
Paper width：80±0.5 mm, 57.5±0.5 mm.
Paper outer diameter：Max. 83 mm.
Paper roller inner diameter：paper roll mandril inner diameter12mm,paper roll
mandril outer diameter18mm.
Paper thickness：0.065 ～0.10mm.
2.2.2 Black mark paper specification
When using the black mark paper, the black mark paper must be at the front side of
the receipt paper, and the reflectivity should be less than 15%, and the reflectivity of
other part of the paper should be more than 85%. There must not be any graphics in
the black mark space, such as advertising. The black mark should be qualified for the
below requirement:
Fig 2.2.1
2.2.3 Notices
Notes：
Pls. use the high quality thermal paper, otherwise it will influence
the printing quality and decrease the thermal printer head life；
Don’t stick the paper on the paper roll mandril；
If the thermal paper is polluted by chemical or oil, the thermal paper
heat sensibility decreases, which will influence the printing quality；
Don’t use finger nail or hard articles to touch the surface o f thermal
paper, otherwise it will cause color fading ；
When the environment temperature is higher than 70°C，the
thermal paper color will fade, so pay attention to the influence of
temperature, humidity and sunlight.
5mm<L1（black mark width）<10mm
L2（black mark length）>12mm
20mm<L3（the distance between two black mark）<500mm

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2.3 Printing and cutting position
2.3.1 Printing position
Fig 2.3.1
1) L1 Paper house width：TP801/805－83mm,TP806－81±0.5mm
2) L2 Valid printing width: 80mm
3) L3 The distance between the thermal printer head and the left side of the paper
house(fixed width)：3.5±0.3mm
4) L4 The distance between the thermal printer head and the right side of the paper
house(fixed width)：3.5±0.3mm
5) L5 The left side：default 4mm
6) L6 Printing width：decided by the command (see the program guide), and the
default is 72mm.
7) L7 Te right side：default 4mm
2.3.2 Cutting position
Fig 2.3.2
Cutting position
Paper feeding direction

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3 Printer components
3.1 Appearance and component
3.1.1 TP801
1.Printer Cover
9.Feed LED
2.Paper Detection
10.Cover Open Button
3.Paper Mouth
11. Flexible Interface Board (Serial/Parallel/Ethernet/Wi-Fi)
4.Front Cover
12.USB Interface
5.Power Switch
13.Cash Drawer Interface
6.Power LED
14.Power Interface
7.Error LED
15.DIP Switch Cover
8.Paper near end LED

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3.1.2 TP805
1.Printer Cover
9.Cover Open Button
2.Paper Mouth
10.Cable cover
3.Front Cover
11/12. Flexible Interface Board
(Serial/Parallel/Ethernet)
4.Power Switch
5.Power LED
13.USB Interface
6.Error LED
14.Cash Drawer Interface
7.Paper nerd end LED
15.Power Interface
8.Feed LED
16.DIP Switch cover

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3.1.3 TP806
1.Printer Cover
10.Flexible Interface Board (Serial/Parallel/Ethernet/Wi-Fi)
2.Paper Mouth
11.Rubber Pads
3.Front Cover
12.USB Interface
4.Power Switch
13.Cash Drawer Interface
5.Power LED
14.Power Interface
6.Error LED
15.DIP Switch cover
7.Paper nerd end LED
16.Waterproof Cover
8.Feed LED
17.Cable Cover
9.Cover Open Button

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Specification of some part elements
1) Power switch
Press “0” to turn off power and press “1” to turn on power supply;
2) Paper out indicator light
Detect the status of paper .when warming light fast blink, it means paper will run out,
you should change paper soon; Under this status, printer will keep working until
paper out ;
3) Unusual indicator light
During operation the if some abnormality has occurred, unusual light will flash, which
indicates the printer is in an error state, should turn off power and check it .
3.2 Specification of Indicated light and beeper
Function specification of Indicated light and beeper
Name
Status
Specification
POWER Indicator light
（Green）
Bright
The printer work well
Extinguish
The printer does not work
ERROR Indicator light
（Red）
Flashed
The printer in an error state
Extinguish
The printer in an normal state
PAPER Indicator light
（TP801 Blue）
（TP805/TP806 Red）
TP801 Flashed
The printer in paper out state
TP805/TP806 Bright
Extinguish
The printer in an normal state
Notes:
The printer uses a thermistor to detect the temperature of the print head, if the print
head is overheated, the circuit will cut off the power to the print head, and stop
printing; The print head overheat protection temperature is 70 °C
Description
Power
Unusual
Paper out
Beeper
Open the cover of
printer
bright
bright
bright
Two short voice“ Beep ,Beep”，one
long voice“ Beep”
Full of paper
bright
Extinguish
Extinguish
Silent
No paper
bright
bright
bright
Three short voice “Beep Beep Beep”.
Paper will out
bright
Extinguish
bright
Silent

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4 Printer packing
4.1 Open packing
When opening the package, according to the packing list to check if items are missing
or damaged, if so, please contact the dealer or manufacturer.
4.2 Choice installation site and direction of printer
1) Install the printer on a flat, stable place; recommend to install it at horizontal
line, angle of inclination should not exceed ± 10 °(paper feed direction)if tilt
install printer, it does not allow to tilt by other direction.
2) Keep printer far away from source of water；
3) Avoid the printer on place where it is vibration and shock
4) Ensure printer ground connect is sate；
5) When the printer is at operation and maintenance, it is recommended to
retain the space as below to ensure the printer can work in reliability and ease
of operation.
4.3 Connect the printer power adaptor
1) Make sure the printer's power switch is turned off;
2) Put the cable plug of power adapter facing up at flat side, insert the rear of
the printer power connector;
3) Turn the power adapter input power;
4) Pay attention about disconnecting or connect the AC adapter at right method,
or likely to cause damage.
The plug of power adapter is designed in a switch type, when accessing power
adapter and uttered the voice "click", it means the connected socket switch is locked
the adapter connect well, otherwise please connect again .
When pull out the adapter, please pinch the shell of power adaptor and pull the
switch up, when the switch is fully opened then pull out the power adapter.
Don’t put forth your strength to pull the plug by squeeze at any of place of power
adaptor .Because, it is more difficult to pull it out and easy to damage the cable.

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Notes：
►Please only use the power adapter are recommended by supplied or equivalent
products;
►When disconnecting the AC adapter plug, handheld plug connector housing, to
avoid the pulling on the cable in force;
►Avoid drag the power adapter cable, otherwise it will damage the cables, causing
fire and shock;
►Avoid put power adapter around a heating device, otherwise the cable may melt,
causing fire and shock;
►If you do not use the printer in a long time, disconnect the power supply of printer
power adapter.
4.4 Connecting the Interface Cable
1) Make sure the printer's power switch is turned off;
2) Put the interface cable into the matched interface and fixed with screws (or spring)
on the plug;
3) Connect the other end of the interface cable to the host.
4.5 Connecting the Cash Drawer
1) Make sure the printer's power switch is turned off;
2) Connect the cash drawer cable into the cash drawer interface on the rear side of
the printer.
Warning:
Cash drawer interface can only be connected to a voltage of 24V cash drawer
device (can’t connect to the phone line, etc.)
4.6 Paper roll installation
4.6.1 Confirmation of printing paper
After connecting the power adapter and interface cable, you can install media for
printing. Confirm the type of paper used by the printer before printing. The default
paper type is continuous paper. If you need to set the marked paper, please contact
your dealer or manufacturer.
4.6.2 TP801/TP805/TP806 installation/Change Paper
1) Turn off printer power supply；
2) Flipping switch knob, open the top cover of TP805\TP806 and front cover of
TP801（Like figure 4.6.1）

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Figure 4.6.1
3) Put the paper into printer（Like figure 4.6.2）
Figure 4.6.2
Notes：
►According to the paper size to adjust the paper holder;
►Make sure the end of the paper roll fit for the graphics requirements;
Figure 4.6.3
►Make sure the paper inside is at tight status, or it will tissue paper or other
obstacle.
4) Pull out of the end of paper roll, closed the cover and tear up sheet of paper.
TP805
TP801
TP806
TP801
TP806
TP805

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4.7 Setting DIP switch
4.7.1 Serial interface（RS-232C）
·DIP switch 1
Switches
Functions
Turn on
Turn off
Default
1-1
Line feed automatic
Yes
Prohibit
Turn off
1-2
Handshaking
XON/XOFF
DTR/DSR
Turn off
1-3
Data length
7 bit
8 bit
Turn off
1-4
Odd-even verify
Yes
No
Turn off
1-5
Odd-even choice
EVEN
ODD
Turn off
1-6
Choice baud rate（bps）
Reference form 1
Turn off
1-7
Turn on
1-8
Turn off
DIP switch 2
Switches
Functions
Turn on
Turn off
Default
2-1
The mode switch in both
Chinese and English
English
Chinese
Turn on
2-2
Internal control beeper
Permit
Prohibit
Turn off
2-3
Auto cutter
Prohibit
Permit
Turn off
2-4
Busy condition
Receive buffer is full
*Off-line
* Receive buffer is full
Turn off
2-5
Printer density
Reference form 2
Turn off
2-6
Turn off
2-7
Turn off
2-8
Paper out sensor status
Prohibit
Permit
Turn off
4.7.2 Interfaces of Parallel and USB2.0
DIP switch 1
Switches
Function
Turn on
Turn off
Default
1-1
Line feed automatic
Permit
Prohibit
Turn off
1-2～1-8
Reserve
-
-
Turn off
DIP switch 2
Switches
Functions
Turn on
Turn off
Default
2-1
The mode switch in both
Chinese and English
English
Chinese
Turn on
2-2
Internal control beeper
Prohibit
Permit
Turn off
2-3
Auto cutter
Prohibit
Permit
Turn off
2-4
Busy condition
Receive buffer is full
*Off-line
* Receive buffer is full
Turn off
2-5
Printer density
Reference form 2
Turn off
2-6
Turn off
2-7
Turn off
2-8
Paper out sensor status
Prohibit
Permit
Turn off

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Form 1—The Choice of Baud rate
Baud rate
1-6
1-7
1-8
Default
2400
Turn on
Turn off
Turn off
9600
4800
Turn on
Turn off
Turn on
9600
Turn off
Turn on
Turn off
19200
Turn off
Turn off
Turn off
38400
Turn off
Turn on
Turn on
57600
Turn off
Turn off
Turn on
115200
Turn on
Turn on
Turn on
Form 2—The choice of print density
2-5
2-6
2-7
Printer density
Default
Turn on
Turn on
Reserve
1（diluted）
2
Turn off
Turn off
Reserve
2
Turn on
Turn off
Reserve
3
Turn off
Turn on
Reserve
4（dense）
4.7.3 The choice of auto cutter
DIP Switch setting 2
Switch2-3
Turn on
Automatic paper cutting is
prohibited
Turn off
Automatic paper cutting is
permitted
Application program
Ignore the automatic paper cutting error continuous printing
4.8 Print self testing
1) Make sure the printer has been installed paper roll and turn off the top cover;
2) Press on FEED button and turn on power switch, the printer will print out
self-test page.
4.9 Installation of Windows driver
Give an example of TP806, in printer’s CD has attached windows driver program,
open the driver program and run “DriverSetup.exe”.
4.9.1 The driver installation instruction of USB /serial port /parallel
interface
1) Double click” HPRTTPPrinterDriver-v-1.0.2.6.exe”, Choice “English” and click “OK”.