HPRT TP585 User manual
Content
Statement......................................................................................................................................... 5
Important Safety Instructions........................................................................................................... 6
1 OVERVIEW......................................................................................................................................8
1.1 Introductions.......................................................................................................................8
1.2 The Main Features.............................................................................................................. 8
2 GETTING STARTED..........................................................................................................................9
2.1 Packing List..........................................................................................................................9
2.2 Appearance....................................................................................................................... 10
3 SPECIFICATIONS............................................................................................................................11
3.1 Printer Specification..........................................................................................................11
3.2 Printing Media Specification............................................................................................. 13
3.2.1 Continuous Thermal Paper Specification...............................................................13
3.2.2 Notices................................................................................................................... 13
3.3 Printing and Cutting Position............................................................................................ 14
3.3.1 Printing position.....................................................................................................14
3.3.2 Cutting Position......................................................................................................14
4 INSTALLATION AND USAGE.......................................................................................................... 15
4.1 Media Loading.................................................................................................................. 15
4.2 Power Connection.............................................................................................................17
4.3 Cash Drawer Connection.................................................................................................. 18
4.4 LED Indicator and Buzzer.................................................................................................. 18
4.5 Print Test........................................................................................................................... 19
4.5.1 Print Self-Test......................................................................................................... 19
4.5.2 Printing of Windows Driver Program.....................................................................19
5 INTERFACES.................................................................................................................................. 20
5.1 USB....................................................................................................................................20
5.2 Cash Drawer Interface...................................................................................................... 20
5.3 Bluetooth.......................................................................................................................... 21
6 TROUBLESHOOTING.....................................................................................................................22
6.1 Printer Not Working..........................................................................................................22
6.2 LED Indicator and Beeper Alarm.......................................................................................22
6.3 Troubles Occur During Printing........................................................................................ 23
6.4 Problems Emerge During the Paper Cutting.....................................................................23
7 PRINTER CLEANING AND MAINTENANCE.................................................................................... 24
7.1 Cleaning Head................................................................................................................... 24
7.2 Cleaning Sensors, Roller and/or Paper Path..................................................................... 24
8UTILITY TOOL FOR POS INSTRUCTION......................................................................................... 25
8.1 Utility Tool Installation...................................................................................................... 26
8.2 Using Utility Tool............................................................................................................... 29
8.2.1 Add/Modify/Delete/Connect Printer.................................................................... 29
8.2.1.1 Add printer..................................................................................................29
8.2.1.2 Modify printer.............................................................................................30
8.2.1.3 Delete printer..............................................................................................32
8.2.1.4 Connection Test.......................................................................................... 33
8.2.2 Functions................................................................................................................35
8.2.2.1 Printer Test..................................................................................................36
8.2.2.2 Command Test............................................................................................ 40
8.2.2.3 Manage Images...........................................................................................43
8.2.2.4 Download Fonts.......................................................................................... 46
8.2.2.5 Parameter Setting....................................................................................... 47
8.2.2.7 Advanced Setting........................................................................................ 60
8.3 Firmware Update.............................................................................................................. 63
9WINDOWS DRIVER MANUAL....................................................................................................... 65
9.1 Manual Information..........................................................................................................65
9.2 Operating System (OS) Environment................................................................................ 65
9.3 Windows Driver Preparation............................................................................................ 65
9.4 Windows Driver Installation............................................................................................. 66
9.5 Detailed Windows Driver Setting......................................................................................70
9.5.1 Printing Preferences...............................................................................................70
9.5.2 Printer properties................................................................................................ 103
9.6 Uninstall Windows Driver............................................................................................... 106
10. DOWNLOADS.......................................................................................................................... 108
ATTACHMENT 1............................................................................................................................. 109
ATTACHMENT 2............................................................................................................................. 110
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5
Statement
This manual content may be altered without permission, and Xiamen Hanin Electronic
Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare
parts, hardware and software of the products. If more information is needed about the
products, please contact Xiamen Hanin Electronic Technology Co., Ltd. Without any written
permission from the company, any section of this manual is prohibited to be copied or
transferred in any form.
Copyright
This manual is printed in 2021, the copyright belongs to Xiamen Hanin Electronic Technology Co.
Ltd.
Printed in China.
Version 1.1
Warnings
This must be complied with in order to avoid any damage to the human body and to
the equipment.
This is showing the important information and tips for the printer operating.
Note:
Due to continuous improvement of the products, the specifications, accessories and
procedures described in the manual are based on actual machines. And it may be changed
without prior notice
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Important Safety Instructions
Safety Warning
The print head will become very hot during printing, please do not touch the
print-head and peripheral parts during printing and printing just finished.
Please do not touch the print-head and connectors, in case that static damages the
printer head.
Instructions
Carefully read the installation and operating instructions provided with the printer before
starting up your printer.
1) Place the printer on a flat and stable surface.
2) Leave enough space around printer for operation and maintenance.
3) Do not place the printer on or near a heat source.
4) Do not use the printer near water. Never spill liquid into the printer.
5) Do not expose the printer to high temperatures, direct sunlight or dust.
6) Protect the printer from shock, impact and vibration.
7) Be certain the power source is within the voltage rating and frequency listed for the
printer.
8) Switch off the printer power supply when won’t use it for a long time.
9) Do not place the power cord where it can be stepped on. If the power cord becomes
damaged or frayed, replace it immediately.
10) To ensure the print quality and reliability, you are suggested to use the recommended
paper or the same quality paper.
11) Please switch off the power supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
12) Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
13) Keep this User Manual in a place which is easily accessible at all times.
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Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its
affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product due to
violation or neglect of the operation and maintenance information and instructions provided by
our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues
resulting from the use of options and/or parts that are not authentic or authorized products.
WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of waste and
recycle them responsibly to promote the sustained reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms
and conditions of purchase contracts. This product should not be combined with other
commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.
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1 OVERVIEW
1.1 Introductions
TP585 is a thermal receipt printer, featured by high print quality, high print speed, high stability,
etc. It can be used in commercial POS system, food industry and occasions which need real-time
field print receipts.
TP585 can connect with other equipment through cash drawer, USB and Bluetooth(optional)
interfaces. And the printer drivers are available for the WINDOWS XP/7/8/10/Vista operating
system.
1.2 The Main Features
1) Low noise
2) High print speed
3) Easy paper loading
4) Easy using and maintenance
5) Cash drawer interface
6) Paper saving function
7) Compact and light
8) Bluetooth communication (optional)
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2 GETTING STARTED
2.1 Packing List
After receiving your printer, please check for possible shipping damage:
1. Check the outside of the box and the printer for possible damage.
2. Check whether you have received the following accessories together with the printer, if there
are any items missing, please contact your local dealer.
Notes:
1) The power cord varies by region.
2) The items in the package are actually dependent on the order.
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2.2 Appearance
Power/Feed Button Function
● Long press the power button about 3s to turn on/off the printer.
● When the printer is on, short press the feed button once to feed one line of paper.
● When the printer is off, long press the power button about 3s to turn on the printer and hold
it until about 6s to print self-test page.
● When the printer is off, open the front cover, long press the power button to turn on the
printer and hold it for another 6s to enter into debug mode.
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3 SPECIFICATIONS
3.1 Printer Specification
Item
Parameter
Printing
Parameter
Printing Method
Direct thermal line printing
Resolution
203 dpi,8 dots/mm
Printing Width
48mm
Printing Speed
Max. 100mm/s
Printing density
Adjustable from degree 1 to degree 4 (default degree 2)
Printing Direction
Vertical and horizontal
Interface
Default
USB-B, cash drawer 24V
Optional
Serial Interface, Dual-mode Bluetooth (3.0/4.0)
Auto cutter
Partial cut
Page mode
Yes
Memory
RAM
2 MB
Flash
4 MB
Character set
Font
Font A: 12*24 Font B: 9*17 CHN: 24*24, 16×16
User defined
Support
Code page
PC437(std.Europe), Katakana, PC850(Multilingual),
PC860(Portuguese), PC863(Canadian), PC865(Nordic),
PC857(Turkish), PC737(Greek), ISO08859-7(Greek), WPC1252,
PC866(Cyrillic #2), PC852(Latin 2), PC858(Euro), KU42(Thai),
TIS11(Thai), TIS18(Thai), PC720(Arabic), WPC775(Baltic Rim),
PC855(Cyrillic), PC862(Hebrew), PC864(Arabic), ISO8859-2(Latin2),
ISO8859-15(Latin9), WPC1250(Latin 2), WPC1251(Cyrillic),
WPC1253(Greek), WPC1254(Turkish), WPC1255(Hebrew),
WPC1256(Arabic), WPC1257(Baltic Rim), WPC1258(Vietnamese),
MIK(Cyrillic), PC755(Latin 2), Iran, Iran II, Latvian,
ISO-8859-1(WestEur), ISO-8859-3(Latin 3), ISO-8859-4(Baltic),
ISO-8859-5(Cyrillic), ISO-8859-6(Arabic), ISO-8859-8(Hebrew),
ISO-8859-9(Turkish), PC856, PC3848(ABICOMP), MONGOLIAN, VISCII
Graphics
Support bitmap printing with different density and user defined
bitmap printing (Max.40K for per bitmap, and Max. 556K for total)
Barcode
1D
UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128,
CODE93
2D
QR code, PDF417
Detection
Sensor
Paper end, cover open, over-temperature, over-voltage
Power supply
Input
AC100V-240V, 50-60HZ
Output
DC 12V, 2A
LED Indicator
One LED light
Green/blue/red
(The color of LED light depends on different status of printer)
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Item
Parameter
Paper
Paper Loading
Front loading, Easy loading
Paper Type
Standard thermal paper
Paper Width
0
1
58
mm
Paper Thickness
0.05～0.08mm
Paper Roll Diameter
60mm Max.
Condition
Operating
0~40℃/20~85%RH
Storage
-20~60℃/5~95%RH
Reliability
TPH Life
100 KM
Cutter Life
500,000 times
Emulation
ESC/POS
Packing
Information
Dimensions
110mm*105mm*114mm (W*D*H)
Weight
500g
Accessories
Power adaptor, power cord, Quick Start Guide, USB cable, paper roll,
CD
Software
Driver
Windows2000/XP/Vista/Win7/Win8/Win10/POSReady/Linux
CUPS/OPOS/JavaPOS
SDK
WinCE, Win Mobile, Android, iOS
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3.2 Printing Media Specification
3.2.1 Continuous Thermal Paper Specification
Paper Type : Standard thermal paper
Paper Width :
0
1
58
mm
Paper Outer Diameter : Max. 60 mm
Paper Thickness : 0.05 ~ 0.08mm
Recommended paper:
Paper Type
Manufacturer
FD210, PD150R, PD160R
OJI Paper CO.,
3.2.2 Notices
Notes:
Please use the recommended thermal paper or same quality paper, otherwise it will
influence the printing quality and decrease the thermal printer head life.
Do not stick the paper on the paper roll mandrill.
If the thermal paper is polluted by chemical or oil, the thermal paper heat sensibility
decreases, which will influence the printing quality.
Do not use finger nail or hard articles to touch the surface of thermal paper,
otherwise it will cause color fading.
When the environment temperature is higher than 70°C, the thermal paper color will
fade, so pay attention to the influence of temperature, humidity and sunlight.
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3.3 Printing and Cutting Position
3.3.1 Printing position
3.3.2 Cutting Position
Type
Paper Cutting Position(L1)
TP585
11.6mm
0
1 -
58
mm Print Paper
Printing position
Print area width 48mm
Paper width
0
1 -
58
mm
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4 INSTALLATION AND USAGE
4.1 Media Loading
1) Pull the cover opening lever to open the front cover.
2) Load the paper roll in the correct direction as shown below.
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3) Pull out some paper, and close the printer cover.
4) Tear the extra paper.
Note: make sure the paper roll is entangled, otherwise it may cause paper jam or other
failures.
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4.2 Power Connection
1) Make sure the printer power is turned off.
2) Connect power adapter to printer
3) Connect power adapter to power cord.
4) Plug the other side of power cord into the socket outlet.
Notes:
1) Please only use the power adapter recommended by supplier or equivalent products.
2) When disconnecting the power adapter plug, handhold plug connector housing, to avoid
the pulling on the cable in force.
3) Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire
and shock.
4) Avoid putting power adapter around a heating device, otherwise the cable may melt,
causing fire and shock.
5) If you do not use the printer in a long time, disconnect the power supply of printer power
adapter.
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4.3 Cash Drawer Connection
1) Make sure the printer's power switch is turned off.
2) Connect the cash drawer cable into the cash drawer interface on the rear side of the printer.
Warning:
Cash drawer interface can only be connected to a voltage of 24V cash drawer device (can’t
connect to the phone line, etc.)
4.4 LED Indicator and Buzzer
Function specification of indicated light and buzzer
LED Indicator Status
Printer Status
Red
On
Paper end
Red
Flash
Error (cutter jam, over-temperature etc.)
Blue
On
Busy
Green
On
On stand-by
Notes:
The printer uses a thermistor to detect the temperature of the print head. If the temperature
of print head is higher than 65° C, printer will send a warning. If the temperature of print head
is higher than 80° C, printer will stop working until the temperature is lower than 60° C.
Printer Status
LED Indicator Status
Buzzer Status
Cover open
Red
Flash
"Beep, Beep-, Beep"
Paper sufficient
Green
On
---
Paper end
Red
On
"Beep, Beep, Beep"
Cutter jam
Red
Flash
" Beep-, Beep-"
TPH
over-temperature
Red
Flash
"Beep, Beep, Beep"
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4.5 Print Test
4.5.1 Print Self-Test
The self-test checks the printer’s current settings, status and whether the printer has any
problem.
1) Make sure the power is connected and paper is loaded properly.
2) Make sure the printer is off and top cover closes properly.
3) Press the paper feed button and power button simultaneously to turn the printer on. The
printer is ready to receive data as soon as it completes the self-test.
4.5.2 Printing of Windows Driver Program
1) Install the Windows Driver program. (Please refer to Chapter 9)
2) Please set the "Interface" as the type you use.
3) Use the Windows Driver Program to print out the "Print Test Page".
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5 INTERFACES
TP585 supports cash drawer interface, USB interface and Bluetooth Interface (optional).
5.1 USB
Figure 5-1
5.2 Cash Drawer Interface
Figure 5-2
Electrical characteristics
Driving voltage：DC 24V
Driving current：Maximum 0.8 A ( In 510 ms)
Detection signal for drawer status："L" = 0～0.5 V "H" = 3～5 V
PIN
SIGNAL NAME
1
VBUS
2
D-
3
D+
4
GND
PIN
SIGNAL NAME
1
FG
2
Drawer 1
3
DRSW
4
VDR
5
Drawer 2
6
GND
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