HPRT TP585 User manual

TP585
User Manual
Xiamen Hanin Electronic Technology Co.,Ltd.
ADD: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China
Tel: [phone]
Web: www.hprt.com

Content
Statement......................................................................................................................................... 5
Important Safety Instructions........................................................................................................... 6
1 OVERVIEW......................................................................................................................................8
1.1 Introductions.......................................................................................................................8
1.2 The Main Features.............................................................................................................. 8
2 GETTING STARTED..........................................................................................................................9
2.1 Packing List..........................................................................................................................9
2.2 Appearance....................................................................................................................... 10
3 SPECIFICATIONS............................................................................................................................11
3.1 Printer Specification..........................................................................................................11
3.2 Printing Media Specification............................................................................................. 13
3.2.1 Continuous Thermal Paper Specification...............................................................13
3.2.2 Notices................................................................................................................... 13
3.3 Printing and Cutting Position............................................................................................ 14
3.3.1 Printing position.....................................................................................................14
3.3.2 Cutting Position......................................................................................................14
4 INSTALLATION AND USAGE.......................................................................................................... 15
4.1 Media Loading.................................................................................................................. 15
4.2 Power Connection.............................................................................................................17
4.3 Cash Drawer Connection.................................................................................................. 18
4.4 LED Indicator and Buzzer.................................................................................................. 18
4.5 Print Test........................................................................................................................... 19
4.5.1 Print Self-Test......................................................................................................... 19
4.5.2 Printing of Windows Driver Program.....................................................................19

5 INTERFACES.................................................................................................................................. 20
5.1 USB....................................................................................................................................20
5.2 Cash Drawer Interface...................................................................................................... 20
5.3 Bluetooth.......................................................................................................................... 21
6 TROUBLESHOOTING.....................................................................................................................22
6.1 Printer Not Working..........................................................................................................22
6.2 LED Indicator and Beeper Alarm.......................................................................................22
6.3 Troubles Occur During Printing........................................................................................ 23
6.4 Problems Emerge During the Paper Cutting.....................................................................23
7 PRINTER CLEANING AND MAINTENANCE.................................................................................... 24
7.1 Cleaning Head................................................................................................................... 24
7.2 Cleaning Sensors, Roller and/or Paper Path..................................................................... 24
8UTILITY TOOL FOR POS INSTRUCTION......................................................................................... 25
8.1 Utility Tool Installation...................................................................................................... 26
8.2 Using Utility Tool............................................................................................................... 29
8.2.1 Add/Modify/Delete/Connect Printer.................................................................... 29
8.2.1.1 Add printer..................................................................................................29
8.2.1.2 Modify printer.............................................................................................30
8.2.1.3 Delete printer..............................................................................................32
8.2.1.4 Connection Test.......................................................................................... 33
8.2.2 Functions................................................................................................................35
8.2.2.1 Printer Test..................................................................................................36
8.2.2.2 Command Test............................................................................................ 40
8.2.2.3 Manage Images...........................................................................................43
8.2.2.4 Download Fonts.......................................................................................... 46
8.2.2.5 Parameter Setting....................................................................................... 47

8.2.2.7 Advanced Setting........................................................................................ 60
8.3 Firmware Update.............................................................................................................. 63
9WINDOWS DRIVER MANUAL....................................................................................................... 65
9.1 Manual Information..........................................................................................................65
9.2 Operating System (OS) Environment................................................................................ 65
9.3 Windows Driver Preparation............................................................................................ 65
9.4 Windows Driver Installation............................................................................................. 66
9.5 Detailed Windows Driver Setting......................................................................................70
9.5.1 Printing Preferences...............................................................................................70
9.5.2 Printer properties................................................................................................ 103
9.6 Uninstall Windows Driver............................................................................................... 106
10. DOWNLOADS.......................................................................................................................... 108
ATTACHMENT 1............................................................................................................................. 109
ATTACHMENT 2............................................................................................................................. 110

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Statement
This manual content may be altered without permission, and Xiamen Hanin Electronic
Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare
parts, hardware and software of the products. If more information is needed about the
products, please contact Xiamen Hanin Electronic Technology Co., Ltd. Without any written
permission from the company, any section of this manual is prohibited to be copied or
transferred in any form.
Copyright
This manual is printed in 2021, the copyright belongs to Xiamen Hanin Electronic Technology Co.
Ltd.
Printed in China.
Version 1.1
Warnings
This must be complied with in order to avoid any damage to the human body and to
the equipment.
This is showing the important information and tips for the printer operating.
Note:
Due to continuous improvement of the products, the specifications, accessories and
procedures described in the manual are based on actual machines. And it may be changed
without prior notice

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Important Safety Instructions
Safety Warning
The print head will become very hot during printing, please do not touch the
print-head and peripheral parts during printing and printing just finished.
Please do not touch the print-head and connectors, in case that static damages the
printer head.
Instructions
Carefully read the installation and operating instructions provided with the printer before
starting up your printer.
1) Place the printer on a flat and stable surface.
2) Leave enough space around printer for operation and maintenance.
3) Do not place the printer on or near a heat source.
4) Do not use the printer near water. Never spill liquid into the printer.
5) Do not expose the printer to high temperatures, direct sunlight or dust.
6) Protect the printer from shock, impact and vibration.
7) Be certain the power source is within the voltage rating and frequency listed for the
printer.
8) Switch off the printer power supply when won’t use it for a long time.
9) Do not place the power cord where it can be stepped on. If the power cord becomes
damaged or frayed, replace it immediately.
10) To ensure the print quality and reliability, you are suggested to use the recommended
paper or the same quality paper.
11) Please switch off the power supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
12) Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
13) Keep this User Manual in a place which is easily accessible at all times.

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Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its
affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product due to
violation or neglect of the operation and maintenance information and instructions provided by
our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues
resulting from the use of options and/or parts that are not authentic or authorized products.
WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of waste and
recycle them responsibly to promote the sustained reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms
and conditions of purchase contracts. This product should not be combined with other
commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.

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1 OVERVIEW
1.1 Introductions
TP585 is a thermal receipt printer, featured by high print quality, high print speed, high stability,
etc. It can be used in commercial POS system, food industry and occasions which need real-time
field print receipts.
TP585 can connect with other equipment through cash drawer, USB and Bluetooth(optional)
interfaces. And the printer drivers are available for the WINDOWS XP/7/8/10/Vista operating
system.
1.2 The Main Features
1) Low noise
2) High print speed
3) Easy paper loading
4) Easy using and maintenance
5) Cash drawer interface
6) Paper saving function
7) Compact and light
8) Bluetooth communication (optional)

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2 GETTING STARTED
2.1 Packing List
After receiving your printer, please check for possible shipping damage:
1. Check the outside of the box and the printer for possible damage.
2. Check whether you have received the following accessories together with the printer, if there
are any items missing, please contact your local dealer.
Notes:
1) The power cord varies by region.
2) The items in the package are actually dependent on the order.

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2.2 Appearance
Power/Feed Button Function
● Long press the power button about 3s to turn on/off the printer.
● When the printer is on, short press the feed button once to feed one line of paper.
● When the printer is off, long press the power button about 3s to turn on the printer and hold
it until about 6s to print self-test page.
● When the printer is off, open the front cover, long press the power button to turn on the
printer and hold it for another 6s to enter into debug mode.