HTC HTC One User manual

User Guide
©2013 HTC Corporation. All rights reserved.
HTC, HTC ONE, and the HTC logo are trademarks of HTC Corporation.
BOOST and BOOSTMOBILE and Logo are trademarks of Boost. Other marks are the property
of their respective owners.

Table of Contents i
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ......................................................................................................... 1
Charge Your Phone................................................................................................................ 2
Complete the Setup Application.............................................................................................. 4
Set Up Voicemail.................................................................................................................... 5
Boost Mobile Account Information and Help........................................................................... 5
Manage Your Account......................................................................................................... 5
Phone Basics............................................................................................................................. 7
Your Phone’s Layout .............................................................................................................. 8
Turn Your Phone On and Off.................................................................................................10
Turn Your Screen On and Off................................................................................................10
Your Phone’s Lock Screen ....................................................................................................11
Unlock the Screen..............................................................................................................11
Customize the Lock Screen ...............................................................................................11
Touchscreen Navigation........................................................................................................12
Your Home Screen................................................................................................................14
Home Screen Basics .........................................................................................................15
Extended Screens..............................................................................................................16
Customize the Home Screen .............................................................................................17
Launch Bar, Apps, and Folders..........................................................................................19
Status and Notifications.........................................................................................................21
Status Bar..........................................................................................................................21
Notifications Panel.............................................................................................................23
Notification LED.................................................................................................................24
Enter Text..............................................................................................................................24
HTC Sense Input Keyboard ...............................................................................................25
Enter Text by Speaking......................................................................................................27
Swype Keyboard................................................................................................................28
Tips for Editing Text...........................................................................................................29
Phone Calls ..............................................................................................................................33

Table of Contents ii
Make Phone Calls .................................................................................................................33
Call Using the Phone Dialer...............................................................................................33
Call From Call History........................................................................................................34
Call From People...............................................................................................................35
Call Using a Speed Dial Number........................................................................................35
Call a Number in a Text Message or Email Message.........................................................35
Call Emergency Numbers..................................................................................................35
Receive Phone Calls.............................................................................................................36
Visual Voicemail....................................................................................................................37
Set Up Visual Voicemail.....................................................................................................37
Review Visual Voicemail....................................................................................................38
Learn More About Visual Voicemail ...................................................................................39
Voicemail (Traditional)...........................................................................................................39
Set Up Voicemail ...............................................................................................................39
Voicemail Notification.........................................................................................................40
Retrieve Your Voicemail Messages....................................................................................40
Phone Call Options................................................................................................................41
Caller ID.............................................................................................................................41
Call Waiting........................................................................................................................41
3-way Calling .....................................................................................................................42
Call Forwarding..................................................................................................................42
In-call Options....................................................................................................................43
Internet Calls.........................................................................................................................43
Add an Internet Calling Account.........................................................................................43
Make an Internet Call.........................................................................................................44
Set Up Speed Dialing............................................................................................................44
Call History............................................................................................................................44
View Call History................................................................................................................45
Save a Number From Call History......................................................................................45
Prepend a Number From Call History ................................................................................46
Erase Call History..............................................................................................................46
Settings.....................................................................................................................................47
Wireless & Networks Settings................................................................................................47

Table of Contents iii
Airplane Mode....................................................................................................................48
Wi-Fi..................................................................................................................................48
Bluetooth............................................................................................................................48
Mobile Network..................................................................................................................48
More Wireless & Network Settings.....................................................................................48
Personalization Settings........................................................................................................49
Scene ................................................................................................................................49
Change the Home Screen Wallpaper.................................................................................50
Change the Default Ringtone.............................................................................................50
Sound Set..........................................................................................................................50
Application Tabs ................................................................................................................51
Change the Lock Screen Style...........................................................................................52
Accounts & Sync...................................................................................................................52
Add Your Social Networks, Email Accounts, and More ......................................................52
Add One or More Google Accounts....................................................................................53
Manage Your Online Accounts...........................................................................................53
Location & Security Settings..................................................................................................54
Location.............................................................................................................................54
Security-Screen Lock.........................................................................................................55
Display Settings.....................................................................................................................56
Auto-rotate Screen.............................................................................................................57
Animation...........................................................................................................................57
Text Size............................................................................................................................57
Brightness..........................................................................................................................57
Screen Timeout..................................................................................................................58
Keep the Screen On While Charging .................................................................................58
Change the Wallpaper .......................................................................................................58
Calibrate the Screen. .........................................................................................................58
Sound Settings......................................................................................................................59
General Sound Settings.....................................................................................................59
Incoming Calls ...................................................................................................................60
Notifications.......................................................................................................................60
System...............................................................................................................................61

Table of Contents iv
Call Settings..........................................................................................................................61
Voicemail Settings .............................................................................................................61
Other Call Settings.............................................................................................................61
Internet Call Settings..........................................................................................................62
Applications Settings.............................................................................................................62
Allow Installation of Third-Party Programs..........................................................................63
Clear Application Cache and Data.....................................................................................63
Select the App to Open Data Items....................................................................................63
Stop Applications Using Task Manager..............................................................................63
Storage Settings....................................................................................................................64
Where Applications, Data, and Files are Stored.................................................................64
Encrypt Data on Your Phone..............................................................................................64
Reset Your Phone..............................................................................................................65
Power & Data Management Settings.....................................................................................66
Adjust the Screen Brightness and Screen On-Time...........................................................66
Manage Your Phone’s Wireless Functions.........................................................................66
Set the Email Synchronization Schedule............................................................................67
Close Applications Not In Use............................................................................................67
Language & Keyboard Settings.............................................................................................67
Language Settings.............................................................................................................68
Keyboard Settings..............................................................................................................68
Date & Time Settings.............................................................................................................68
Connect to PC Settings.........................................................................................................68
System Updates....................................................................................................................68
About Your Phone.................................................................................................................69
People ......................................................................................................................................70
Getting Contacts Into Your Phone.........................................................................................70
Transfer Contacts from Your Old Phone............................................................................71
Your People List....................................................................................................................72
Your People App Profile........................................................................................................73
Set Up Your Profile............................................................................................................73
Your Profile........................................................................................................................74
Add Entries to People App.....................................................................................................74

Table of Contents v
Add a New People Entry....................................................................................................74
Find People You Know on Social Networks .......................................................................75
Import or Copy Contacts....................................................................................................75
Merge Entries in People........................................................................................................76
Accept Contact Link Suggestions.......................................................................................76
Manually Merge Entries .....................................................................................................77
Break the Link....................................................................................................................77
Contact Information and Conversations.................................................................................77
Manage People Entries.........................................................................................................78
Edit a People Entry............................................................................................................78
Delete an Entry..................................................................................................................78
Delete Multiple Entries.......................................................................................................78
Contact Groups.....................................................................................................................78
Create a Group..................................................................................................................79
Edit a Contact Group .........................................................................................................79
Send a Message or Email to a Group ................................................................................79
Rearrange Your Contact Groups........................................................................................80
Delete Groups....................................................................................................................80
Use People Widgets..............................................................................................................80
Add a People Widget .........................................................................................................80
Set the Default Communication Method.............................................................................81
Get in Touch with a Contact...............................................................................................81
Send Contact Information......................................................................................................81
Back Up and Restore Your Contacts.....................................................................................82
Accounts and Messaging..........................................................................................................83
Gmail.....................................................................................................................................83
Create a Google Account...................................................................................................83
Sign In to Your Google Account.........................................................................................84
View Your Gmail Inbox.......................................................................................................85
Send a New Gmail Message..............................................................................................85
Reply To or Forward an Email Message ............................................................................86
Get Help with Gmail...........................................................................................................86
Email.....................................................................................................................................86

Table of Contents vi
Add a POP3 or IMAP Email Account..................................................................................87
Add an Exchange ActiveSync Account ..............................................................................87
Check Your Mail Inbox.......................................................................................................88
Send an Email Message....................................................................................................89
Save an Email Message in Tasks......................................................................................91
Print Your Email Messages................................................................................................91
Search Email Messages ....................................................................................................92
Work with Exchange ActiveSync Email..............................................................................92
Manage Email Messages...................................................................................................94
Sync Email Less Frequently...............................................................................................94
Change the Email Account Settings...................................................................................95
Delete an Email Account....................................................................................................96
Add the Mail Widget...........................................................................................................96
Text Messaging and MMS.....................................................................................................96
Send a Text Message (SMS).............................................................................................97
Send a Multimedia Message (MMS) ..................................................................................99
Save and Resume Composing a Draft Message..............................................................100
Check Your Messages.....................................................................................................101
Manage Message Conversations.....................................................................................103
Back Up and Restore Your Text Messages......................................................................104
Text and Multimedia Message Options............................................................................105
Add the Messages Widget...............................................................................................108
Social Networking Accounts................................................................................................108
Facebook.........................................................................................................................108
Twitter for HTC Sense......................................................................................................108
FriendStream...................................................................................................................109
Google+...........................................................................................................................112
YouTube..........................................................................................................................112
Google Talk .....................................................................................................................114
Applications and Entertainment...............................................................................................115
Google Play.........................................................................................................................115
Find and Install an Application .........................................................................................115
Uninstall an Application....................................................................................................116

Table of Contents vii
Get Help with Google Play...............................................................................................116
Navigation ...........................................................................................................................116
HTC Car ..........................................................................................................................116
Google Maps ...................................................................................................................119
Google Latitude................................................................................................................123
Telenav GPS Navigation..................................................................................................124
Music...................................................................................................................................125
Browse for Music .............................................................................................................125
Listen to Music.................................................................................................................125
Make Your Music Sound Better........................................................................................127
Find Music Videos on YouTube .......................................................................................127
Update Album Covers......................................................................................................127
Want to Know that Song? ................................................................................................128
Playlists ...........................................................................................................................128
Music and Ringtones .......................................................................................................129
Share Music Using Bluetooth...........................................................................................130
Use the Music Widget......................................................................................................131
FM Radio.............................................................................................................................131
Tune in to an FM Station..................................................................................................131
Close or Turn Off FM Radio.............................................................................................132
HTC Watch..........................................................................................................................132
Create or Sign In to Your HTC Watch Account ................................................................133
Rent or Buy a Video with HTC Watch ..............................................................................133
Manage Your HTC Watch Downloads..............................................................................133
Change the HTC Watch Settings.....................................................................................134
Check What’s Linked to Your HTC Watch Account ..........................................................134
Delete Your HTC Watch Account.....................................................................................134
HTC Watch FAQs............................................................................................................134
Web and Data.........................................................................................................................136
Data Services –Sprint 4G LTE and Sprint 3G Networks .....................................................136
Your User Name..............................................................................................................136
Launch a Web Connection...............................................................................................137
Data Connection Status and Indicators............................................................................137

Table of Contents viii
Turn the Data Connection On or Off.................................................................................137
Data Services FAQs ........................................................................................................138
Wi-Fi....................................................................................................................................139
Turn Wi-Fi On and Connect to a Wireless Network..........................................................139
Check the Wireless Network Status.................................................................................140
Connect to a Different Wi-Fi Network...............................................................................140
Add the Wi-Fi Widget.......................................................................................................141
Virtual Private Networks (VPN)............................................................................................141
Add a VPN Connection....................................................................................................141
Connect to a VPN............................................................................................................141
Disconnect From a VPN...................................................................................................142
Browse the Web..................................................................................................................142
Open the Browser............................................................................................................142
Private Browsing..............................................................................................................144
Add and Manage Your Bookmarks...................................................................................144
Save Web Content For Later............................................................................................145
Browsing History..............................................................................................................146
Download File and Apps from the Web............................................................................147
Set Browser Options........................................................................................................147
Copy Text, Look Up Information, and Share ....................................................................148
Use Google Chrome to Browse the Web.........................................................................150
Connect to a Computer .......................................................................................................150
Camera and Video..................................................................................................................152
Using the Camera ...............................................................................................................152
Launch the Camera .........................................................................................................152
Take a Photo ...................................................................................................................154
Record a Video................................................................................................................154
Camera Scenes...............................................................................................................155
Change Camera and Video Settings................................................................................157
Access Photos and Videos..................................................................................................157
View Photos and Videos..................................................................................................158
Start a Photo Slideshow...................................................................................................158
Watch Videos...................................................................................................................158

Table of Contents ix
Edit Your Photos and Videos ...........................................................................................159
View Photos in Your Social Networks ..............................................................................162
Print Your Photos.............................................................................................................162
Share Your Photos and Videos........................................................................................163
Wireless Display..................................................................................................................165
Tools and Calendar.................................................................................................................167
Calendar..............................................................................................................................167
Create an Event...............................................................................................................168
View the Calendar............................................................................................................168
Manage Calendar Events.................................................................................................169
Accept or Decline a Meeting Invitation.............................................................................170
Set Reminders for Your Events........................................................................................170
Event Alerts .....................................................................................................................171
Show or Hide Calendars and Tasks.................................................................................171
Change Calendar Settings...............................................................................................171
About the Calendar Widget..............................................................................................171
Calculator............................................................................................................................171
Clock & Alarm......................................................................................................................172
HTC Clock Widget ...........................................................................................................172
Open the Clock Application..............................................................................................173
World Clock .....................................................................................................................173
Alarm Clock .....................................................................................................................174
Weather...............................................................................................................................175
Tasks...................................................................................................................................176
Create a Task..................................................................................................................176
Link a Task to a Contact ..................................................................................................177
Link a Task to a Location.................................................................................................177
Manage Tasks.................................................................................................................178
View the Unified Task List................................................................................................178
Create a Task List............................................................................................................179
Manage Task Lists...........................................................................................................179
Back Up or Restore Tasks...............................................................................................179
Change Tasks Settings....................................................................................................179

Table of Contents x
Dropbox...............................................................................................................................180
HTC Sync Manager.............................................................................................................184
HTC Sync Manager Supported File Formats....................................................................185
Install HTC Sync Manager on a Windows Computer........................................................185
The HTC Sync Manager Main Screen..............................................................................186
Import Media to HTC Sync Manager................................................................................186
Import Media and Playlists From Other Applications........................................................186
Play Music in HTC Sync Manager....................................................................................187
View Photos and Videos in HTC Sync Manager...............................................................187
Sync Music ......................................................................................................................188
Sync Photos and Videos..................................................................................................189
Sync Your Documents with the Computer........................................................................189
Sync Your Contacts with the Computer............................................................................190
Sync Your Calendar Events.............................................................................................190
Sync Your Web Bookmarks with the Computer................................................................191
Quickly Transfer Media from HTC Sync Manager to Your Phone.....................................191
Voice Recorder....................................................................................................................191
Record Your Voice...........................................................................................................192
Set a Voice Clip as a Ringtone.........................................................................................192
Bluetooth and NFC..............................................................................................................192
Turn Bluetooth On or Off..................................................................................................193
Change the Phone Name.................................................................................................193
Connect a Bluetooth Headset or Car Kit ..........................................................................193
Reconnect a Headset or Car Kit.......................................................................................194
Disconnect or Unpair From a Bluetooth Device................................................................194
Send Information Using Bluetooth....................................................................................195
Where Sent Information is Saved.....................................................................................196
Receive Information Using Bluetooth...............................................................................196
Use Bluetooth FTP Server...............................................................................................197
Share Content with Android Beam...................................................................................198
Shop Using Google Wallet...............................................................................................198
microSD Card......................................................................................................................199
Insert the microSD Card...................................................................................................200

Table of Contents xi
Remove the microSD Card ..............................................................................................200
Check the microSD Card Memory....................................................................................201
Erase the microSD Card..................................................................................................201
Unmount the microSD Card.............................................................................................202
Copy Files to or from the microSD Card...........................................................................202
Update Your Phone.............................................................................................................203
Update Your Phone Firmware..........................................................................................203
Update the Operating System..........................................................................................204
Update Your Profile..........................................................................................................204
Proprietary Notices .................................................................................................................206
Index.......................................................................................................................................208

Get Started 1
Get Started
This section gives you all the information you need to set up your phone and Boost Mobile
service the first time.
Your Phone at a Glance
Charge Your Phone
Complete the Setup Application
Set Up Voicemail
Boost Mobile Account Information and Help
Your Phone at a Glance
The following illustrations outline your phone’s primary external features, keys, and buttons.
Front panel

Get Started 2
Back panel
Charge Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Hold the phone with the back panel facing you.
Lift the back cover from the notch at the bottom of the phone.

Get Started 3
Insert the battery into the compartment, contacts side first.
Replace the back cover. Align the top part of the back cover with the phone, and
then press the sides and the bottom part of the cover until it locks into place. Make
sure that there are no gaps or bulges along the sides.
2. Charge your battery.
Plug one end of the USB cable to the AC adapter.

Get Started 4
Plug the other end of the USB cable into the charger/accessory jack on the bottom
panel of your phone.
Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone’s battery should have enough charge for the device to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
3. Press to turn the phone on.
Your device will search for Boost Mobile service, and begin the setup application.
Complete the Setup Application
Once your phone has been turned on and activated, you will then be guided to the setup
process. Touch Next or Skip to skip any of the screens.
●Select the language. You can change this later in Settings. For more information, see
Language Settings.
●Scheduled sync. Select manual or automatic synchronization of information. For more
information, see Accounts & Sync.
●Set up Wi-Fi® network. Connect to a Wi-Fi network. For more information, see Wi-Fi.
●Get an HTC Account. Create a new or sign in to your existing HTC Account. Sign in
with your HTC Account to easily access HTC features, services, and content.
●Tell HTC. Choose whether to allow HTC to collect anonymous data in the background
about how you use your phone.
●Use Google location. Turn on Google® location services. For more information, see
Location.

Get Started 5
●Set up your Dropbox account.Create a new or sign in to your Dropbox account and
enjoy a free 25GB Dropbox space. See Dropbox for more information. Additional terms
and requirements may apply (including a subscription fee) after your two year trial ends.
●Set up accounts. Set up your email and social network accounts including Google,
Exchange ActiveSync® Mail, Dropbox, Facebook, Flickr®, Hotmail®, and HTC Watch™.
For more information, see Accounts & Sync.
●Transfer my stuff. Transfer information from your old phone. You can do this at a later
time. For more information, see Transfer Contacts from Your Old Phone.
Note: You do not need to sign up for a Google Account to use your phone. However, to
download applications from Google Play™or chat in Google Talk™, you must link your
phone to a Google Account.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Boost Mobile Voicemail and personal greeting as
soon as your phone is activated. Always use a password to protect against unauthorized
access.
1. Touch > . (If your screen is locked, press to turn on the display and then
drag the ring up to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password –Boost Mobile strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your voicemail
messages.
Boost Mobile Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Manage Your Account
Manage your Boost Mobile account from your computer or your Boost Mobile phone.

Get Started 6
Online: boostmobile.com
Click My Account and then enter login credentials.
On your Boost Mobile account page, you can do the following:
Re-Boost Online
Add more credits to your account using a Re-Boost Card or the Credit Card you set up
with Boost Mobile Customer Care.
View Your Profile
Find out how much remaining credit you have in your Boost Mobile account.
Update Your Profile
Update your profile information such as your home phone, home address, and email
address.
View Your Call Records
See your call history and how much you spent on each call.
Change Your Account PIN
Change the PIN to your account to keep your info safe.
From Your Boost Mobile Phone
1. From the Home screen, touch > BoostZone.
2. Do any of the following in the BoostZone app:
Touch View Account Information to see your account balance, view and change
your existing Boost plan, review your account activity, and change your voicemail
greeting.
Add more funds to your Boost account with Re-Boost.
Check your voice and data connection by touching I Need Help.
Update your profile by touching I Need Help > Update Profile.
Get help by touching I Need Help > Call Boost.
Run device diagnostics by touching I Need Help > More Diagnostics.
Find out about Boost Mobile events, promotions, and more by touching Get More
From Boost.
Pay your utility bills by touching Pay My Bills.
Add credits to other phone accounts with Int’l Mobile Recharge.
Explore apps suggested by Boost Mobile.

Phone Basics 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Your Phone’s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Status and Notifications
Enter Text

Phone Basics 8
Your Phone’s Layout
The illustrations below outline your phone’s basic layout.
Front panel
●Power Button lets you turn the phone on or off, turn the screen on or off, restart the
phone, or switch your phone to airplane mode.
●Front Camera allows you to take photos and videos or start a video call.
●Front Indicator Light (LED) shows your phone’s status or pending notifications at a
glance.
●Volume Button allows you to adjust the ringer or media volume or adjust the voice
volume during a call.
●Touchscreen lets you view and control all the features of your phone.
●Home Key lets you display the main Home screen. When in standby mode, touch and
hold to open the recently used applications window.