HTC HTC One User manual

User Guide
©2013 HTC Corporation. All rights reserved.
HTC, HTC ONE, and the HTC logo are trademarks of HTC Corporation.
BOOST and BOOSTMOBILE and Logo are trademarks of Boost. Other marks are the property
of their respective owners.

Table of Contents i
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ......................................................................................................... 1
Charge Your Phone................................................................................................................ 2
Complete the Setup Application.............................................................................................. 4
Set Up Voicemail.................................................................................................................... 5
Boost Mobile Account Information and Help........................................................................... 5
Manage Your Account......................................................................................................... 5
Phone Basics............................................................................................................................. 7
Your Phone’s Layout .............................................................................................................. 8
Turn Your Phone On and Off.................................................................................................10
Turn Your Screen On and Off................................................................................................10
Your Phone’s Lock Screen ....................................................................................................11
Unlock the Screen..............................................................................................................11
Customize the Lock Screen ...............................................................................................11
Touchscreen Navigation........................................................................................................12
Your Home Screen................................................................................................................14
Home Screen Basics .........................................................................................................15
Extended Screens..............................................................................................................16
Customize the Home Screen .............................................................................................17
Launch Bar, Apps, and Folders..........................................................................................19
Status and Notifications.........................................................................................................21
Status Bar..........................................................................................................................21
Notifications Panel.............................................................................................................23
Notification LED.................................................................................................................24
Enter Text..............................................................................................................................24
HTC Sense Input Keyboard ...............................................................................................25
Enter Text by Speaking......................................................................................................27
Swype Keyboard................................................................................................................28
Tips for Editing Text...........................................................................................................29
Phone Calls ..............................................................................................................................33

Table of Contents ii
Make Phone Calls .................................................................................................................33
Call Using the Phone Dialer...............................................................................................33
Call From Call History........................................................................................................34
Call From People...............................................................................................................35
Call Using a Speed Dial Number........................................................................................35
Call a Number in a Text Message or Email Message.........................................................35
Call Emergency Numbers..................................................................................................35
Receive Phone Calls.............................................................................................................36
Visual Voicemail....................................................................................................................37
Set Up Visual Voicemail.....................................................................................................37
Review Visual Voicemail....................................................................................................38
Learn More About Visual Voicemail ...................................................................................39
Voicemail (Traditional)...........................................................................................................39
Set Up Voicemail ...............................................................................................................39
Voicemail Notification.........................................................................................................40
Retrieve Your Voicemail Messages....................................................................................40
Phone Call Options................................................................................................................41
Caller ID.............................................................................................................................41
Call Waiting........................................................................................................................41
3-way Calling .....................................................................................................................42
Call Forwarding..................................................................................................................42
In-call Options....................................................................................................................43
Internet Calls.........................................................................................................................43
Add an Internet Calling Account.........................................................................................43
Make an Internet Call.........................................................................................................44
Set Up Speed Dialing............................................................................................................44
Call History............................................................................................................................44
View Call History................................................................................................................45
Save a Number From Call History......................................................................................45
Prepend a Number From Call History ................................................................................46
Erase Call History..............................................................................................................46
Settings.....................................................................................................................................47
Wireless & Networks Settings................................................................................................47

Table of Contents iii
Airplane Mode....................................................................................................................48
Wi-Fi..................................................................................................................................48
Bluetooth............................................................................................................................48
Mobile Network..................................................................................................................48
More Wireless & Network Settings.....................................................................................48
Personalization Settings........................................................................................................49
Scene ................................................................................................................................49
Change the Home Screen Wallpaper.................................................................................50
Change the Default Ringtone.............................................................................................50
Sound Set..........................................................................................................................50
Application Tabs ................................................................................................................51
Change the Lock Screen Style...........................................................................................52
Accounts & Sync...................................................................................................................52
Add Your Social Networks, Email Accounts, and More ......................................................52
Add One or More Google Accounts....................................................................................53
Manage Your Online Accounts...........................................................................................53
Location & Security Settings..................................................................................................54
Location.............................................................................................................................54
Security-Screen Lock.........................................................................................................55
Display Settings.....................................................................................................................56
Auto-rotate Screen.............................................................................................................57
Animation...........................................................................................................................57
Text Size............................................................................................................................57
Brightness..........................................................................................................................57
Screen Timeout..................................................................................................................58
Keep the Screen On While Charging .................................................................................58
Change the Wallpaper .......................................................................................................58
Calibrate the Screen. .........................................................................................................58
Sound Settings......................................................................................................................59
General Sound Settings.....................................................................................................59
Incoming Calls ...................................................................................................................60
Notifications.......................................................................................................................60
System...............................................................................................................................61

Table of Contents iv
Call Settings..........................................................................................................................61
Voicemail Settings .............................................................................................................61
Other Call Settings.............................................................................................................61
Internet Call Settings..........................................................................................................62
Applications Settings.............................................................................................................62
Allow Installation of Third-Party Programs..........................................................................63
Clear Application Cache and Data.....................................................................................63
Select the App to Open Data Items....................................................................................63
Stop Applications Using Task Manager..............................................................................63
Storage Settings....................................................................................................................64
Where Applications, Data, and Files are Stored.................................................................64
Encrypt Data on Your Phone..............................................................................................64
Reset Your Phone..............................................................................................................65
Power & Data Management Settings.....................................................................................66
Adjust the Screen Brightness and Screen On-Time...........................................................66
Manage Your Phone’s Wireless Functions.........................................................................66
Set the Email Synchronization Schedule............................................................................67
Close Applications Not In Use............................................................................................67
Language & Keyboard Settings.............................................................................................67
Language Settings.............................................................................................................68
Keyboard Settings..............................................................................................................68
Date & Time Settings.............................................................................................................68
Connect to PC Settings.........................................................................................................68
System Updates....................................................................................................................68
About Your Phone.................................................................................................................69
People ......................................................................................................................................70
Getting Contacts Into Your Phone.........................................................................................70
Transfer Contacts from Your Old Phone............................................................................71
Your People List....................................................................................................................72
Your People App Profile........................................................................................................73
Set Up Your Profile............................................................................................................73
Your Profile........................................................................................................................74
Add Entries to People App.....................................................................................................74

Table of Contents v
Add a New People Entry....................................................................................................74
Find People You Know on Social Networks .......................................................................75
Import or Copy Contacts....................................................................................................75
Merge Entries in People........................................................................................................76
Accept Contact Link Suggestions.......................................................................................76
Manually Merge Entries .....................................................................................................77
Break the Link....................................................................................................................77
Contact Information and Conversations.................................................................................77
Manage People Entries.........................................................................................................78
Edit a People Entry............................................................................................................78
Delete an Entry..................................................................................................................78
Delete Multiple Entries.......................................................................................................78
Contact Groups.....................................................................................................................78
Create a Group..................................................................................................................79
Edit a Contact Group .........................................................................................................79
Send a Message or Email to a Group ................................................................................79
Rearrange Your Contact Groups........................................................................................80
Delete Groups....................................................................................................................80
Use People Widgets..............................................................................................................80
Add a People Widget .........................................................................................................80
Set the Default Communication Method.............................................................................81
Get in Touch with a Contact...............................................................................................81
Send Contact Information......................................................................................................81
Back Up and Restore Your Contacts.....................................................................................82
Accounts and Messaging..........................................................................................................83
Gmail.....................................................................................................................................83
Create a Google Account...................................................................................................83
Sign In to Your Google Account.........................................................................................84
View Your Gmail Inbox.......................................................................................................85
Send a New Gmail Message..............................................................................................85
Reply To or Forward an Email Message ............................................................................86
Get Help with Gmail...........................................................................................................86
Email.....................................................................................................................................86

Table of Contents vi
Add a POP3 or IMAP Email Account..................................................................................87
Add an Exchange ActiveSync Account ..............................................................................87
Check Your Mail Inbox.......................................................................................................88
Send an Email Message....................................................................................................89
Save an Email Message in Tasks......................................................................................91
Print Your Email Messages................................................................................................91
Search Email Messages ....................................................................................................92
Work with Exchange ActiveSync Email..............................................................................92
Manage Email Messages...................................................................................................94
Sync Email Less Frequently...............................................................................................94
Change the Email Account Settings...................................................................................95
Delete an Email Account....................................................................................................96
Add the Mail Widget...........................................................................................................96
Text Messaging and MMS.....................................................................................................96
Send a Text Message (SMS).............................................................................................97
Send a Multimedia Message (MMS) ..................................................................................99
Save and Resume Composing a Draft Message..............................................................100
Check Your Messages.....................................................................................................101
Manage Message Conversations.....................................................................................103
Back Up and Restore Your Text Messages......................................................................104
Text and Multimedia Message Options............................................................................105
Add the Messages Widget...............................................................................................108
Social Networking Accounts................................................................................................108
Facebook.........................................................................................................................108
Twitter for HTC Sense......................................................................................................108
FriendStream...................................................................................................................109
Google+...........................................................................................................................112
YouTube..........................................................................................................................112
Google Talk .....................................................................................................................114
Applications and Entertainment...............................................................................................115
Google Play.........................................................................................................................115
Find and Install an Application .........................................................................................115
Uninstall an Application....................................................................................................116

Table of Contents vii
Get Help with Google Play...............................................................................................116
Navigation ...........................................................................................................................116
HTC Car ..........................................................................................................................116
Google Maps ...................................................................................................................119
Google Latitude................................................................................................................123
Telenav GPS Navigation..................................................................................................124
Music...................................................................................................................................125
Browse for Music .............................................................................................................125
Listen to Music.................................................................................................................125
Make Your Music Sound Better........................................................................................127
Find Music Videos on YouTube .......................................................................................127
Update Album Covers......................................................................................................127
Want to Know that Song? ................................................................................................128
Playlists ...........................................................................................................................128
Music and Ringtones .......................................................................................................129
Share Music Using Bluetooth...........................................................................................130
Use the Music Widget......................................................................................................131
FM Radio.............................................................................................................................131
Tune in to an FM Station..................................................................................................131
Close or Turn Off FM Radio.............................................................................................132
HTC Watch..........................................................................................................................132
Create or Sign In to Your HTC Watch Account ................................................................133
Rent or Buy a Video with HTC Watch ..............................................................................133
Manage Your HTC Watch Downloads..............................................................................133
Change the HTC Watch Settings.....................................................................................134
Check What’s Linked to Your HTC Watch Account ..........................................................134
Delete Your HTC Watch Account.....................................................................................134
HTC Watch FAQs............................................................................................................134
Web and Data.........................................................................................................................136
Data Services –Sprint 4G LTE and Sprint 3G Networks .....................................................136
Your User Name..............................................................................................................136
Launch a Web Connection...............................................................................................137
Data Connection Status and Indicators............................................................................137

Table of Contents viii
Turn the Data Connection On or Off.................................................................................137
Data Services FAQs ........................................................................................................138
Wi-Fi....................................................................................................................................139
Turn Wi-Fi On and Connect to a Wireless Network..........................................................139
Check the Wireless Network Status.................................................................................140
Connect to a Different Wi-Fi Network...............................................................................140
Add the Wi-Fi Widget.......................................................................................................141
Virtual Private Networks (VPN)............................................................................................141
Add a VPN Connection....................................................................................................141
Connect to a VPN............................................................................................................141
Disconnect From a VPN...................................................................................................142
Browse the Web..................................................................................................................142
Open the Browser............................................................................................................142
Private Browsing..............................................................................................................144
Add and Manage Your Bookmarks...................................................................................144
Save Web Content For Later............................................................................................145
Browsing History..............................................................................................................146
Download File and Apps from the Web............................................................................147
Set Browser Options........................................................................................................147
Copy Text, Look Up Information, and Share ....................................................................148
Use Google Chrome to Browse the Web.........................................................................150
Connect to a Computer .......................................................................................................150
Camera and Video..................................................................................................................152
Using the Camera ...............................................................................................................152
Launch the Camera .........................................................................................................152
Take a Photo ...................................................................................................................154
Record a Video................................................................................................................154
Camera Scenes...............................................................................................................155
Change Camera and Video Settings................................................................................157
Access Photos and Videos..................................................................................................157
View Photos and Videos..................................................................................................158
Start a Photo Slideshow...................................................................................................158
Watch Videos...................................................................................................................158

Table of Contents ix
Edit Your Photos and Videos ...........................................................................................159
View Photos in Your Social Networks ..............................................................................162
Print Your Photos.............................................................................................................162
Share Your Photos and Videos........................................................................................163
Wireless Display..................................................................................................................165
Tools and Calendar.................................................................................................................167
Calendar..............................................................................................................................167
Create an Event...............................................................................................................168
View the Calendar............................................................................................................168
Manage Calendar Events.................................................................................................169
Accept or Decline a Meeting Invitation.............................................................................170
Set Reminders for Your Events........................................................................................170
Event Alerts .....................................................................................................................171
Show or Hide Calendars and Tasks.................................................................................171
Change Calendar Settings...............................................................................................171
About the Calendar Widget..............................................................................................171
Calculator............................................................................................................................171
Clock & Alarm......................................................................................................................172
HTC Clock Widget ...........................................................................................................172
Open the Clock Application..............................................................................................173
World Clock .....................................................................................................................173
Alarm Clock .....................................................................................................................174
Weather...............................................................................................................................175
Tasks...................................................................................................................................176
Create a Task..................................................................................................................176
Link a Task to a Contact ..................................................................................................177
Link a Task to a Location.................................................................................................177
Manage Tasks.................................................................................................................178
View the Unified Task List................................................................................................178
Create a Task List............................................................................................................179
Manage Task Lists...........................................................................................................179
Back Up or Restore Tasks...............................................................................................179
Change Tasks Settings....................................................................................................179