HTC One E9 dual sim User manual

User guide
HTC One E9 dual sim

Contents
Features you'll enjoy
Personalization 9
Imaging 10
Sound 12
HTC app updates 12
Unboxing
HTC One E9 13
Dual nano SIM cards 14
Storage card 16
Battery 17
Switching the power on or off 18
Managing your nano SIM cards with Dual network manager 18
Phone setup and transfer
Setting up HTC One E9 for the first time 19
Restoring your backup from your cloud storage 20
Transferring content from an Android phone 21
Ways of transferring content from an iPhone 22
Transferring iPhone content through iCloud 22
Transferring contacts from your old phone through Bluetooth 22
Other ways of getting contacts and other content 23
Transferring photos, videos, and music between your phone and computer 24
Using Quick Settings 24
Getting to know your settings 26
Updating your phone's software 26
Getting apps from Google Play 28
Downloading apps from the web 29
Uninstalling an app 29
Your first week with your new phone
Basics 30
HTC Sense Home widget 39
Motion Launch 41
Lock screen 46
Notifications 49
Working with text 50
HTC Help 54
Personalizing
Themes 55
More ways to personalize 58
2 Contents

HTC BlinkFeed
What is HTC BlinkFeed? 65
Turning HTC BlinkFeed on or off 66
Restaurant recommendations 66
Ways of adding content on HTC BlinkFeed 67
Customizing the Highlights feed 68
Saving articles for later 68
Posting to your social networks 69
Removing content from HTC BlinkFeed 69
Camera
Camera basics 70
Selfies and people shots 75
Split Capture 77
Panoramic shots 78
Other camera features 80
Camera settings 81
Gallery
Viewing photos and videos in Gallery 83
Adding photos or videos to an album 86
Copying or moving photos or videos between albums 86
Tagging photos and videos 86
Searching for photos and videos 87
Finding matching photos 88
Viewing Pan 360 photos 88
Changing the video playback speed 89
Trimming a video 89
Saving a photo from a video 89
Viewing, editing, and saving a Zoe highlight 90
One Gallery 90
Photo Editor
Basics 91
Editing continuous shots 93
Creative effects 95
Phone calls
Making a call with Smart dial 101
Making a call with your voice 101
Dialing an extension number 102
Returning a missed call 102
Speed dial 102
Calling a number in a message, email, or calendar event 102
Making an emergency call 103
Receiving calls 103
What can I do during a call? 103
Setting up a conference call 104
Call History 105
Switching between silent, vibrate, and normal modes 105
3 Contents

Home dialing 106
Messages
Sending a text message (SMS) 107
Sending a multimedia message (MMS) 107
Sending a group message 108
Resuming a draft message 108
Replying to a message 108
Forwarding a message 109
Moving messages to the secure box 109
Blocking unwanted messages 110
Copying a text message to the nano SIM card 110
Deleting messages and conversations 110
Entertainment
HTC BoomSound with Dolby Audio 112
HTC Music 113
FM Radio 116
HTC Connect 116
Power and storage management
Battery 121
Phone storage 124
File Manager 126
Sync, backup, and reset
Online sync 128
Backup 129
HTC Sync Manager 134
Reset 136
People
Your contacts list 138
Setting up your profile 139
Adding a new contact 139
Editing a contact’s information 140
Getting in touch with a contact 141
Importing or copying contacts 141
Merging contact information 142
Sending contact information 143
Contact groups 143
Private contacts 144
Calendar and Email
Viewing the Calendar 146
Scheduling or editing an event 147
Choosing which calendars to show 147
Sharing an event 148
Accepting or declining a meeting invitation 148
4 Contents

Dismissing or snoozing event reminders 149
Checking your mail 150
Sending an email message 151
Reading and replying to an email message 151
Managing email messages 152
Searching email messages 153
Working with Exchange ActiveSync email 153
Adding an email account 154
What is Smart Sync? 155
Google Search and apps
Google Now 156
Google Search 158
Google Chrome 159
Google Drive 160
Google Maps 162
YouTube 164
Other apps
HTC Dot View 166
HTC Car 168
Scribble 170
Clock 172
Weather 173
Voice recorder 173
Internet connections
Turning the data connection on or off 174
Managing your data usage 174
Wi-Fi connection 176
Connecting to VPN 177
Using HTC One E9 as a Wi-Fi hotspot 178
Sharing your phone's Internet connection by USB tethering 179
Wireless sharing
Bluetooth 180
Settings and security
Turning location services on or off 183
Airplane mode 183
Scheduling when to turn data connection off 184
Automatic screen rotation 184
Setting when to turn off the screen 184
Screen brightness 184
Touch sounds and vibration 185
Changing the display language 185
Installing a digital certificate 186
Pinning the current screen 186
Disabling an app 187
Assigning a PIN to a nano SIM card 187
5 Contents

Accessibility features 187
Accessibility settings 188
Turning Magnification gestures on or off 188
Navigating HTC One E9 with TalkBack 189
Trademarks and copyrights
Index
6 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
7 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your phone, including personal information.
8 Important note on recoverable data

Features you'll enjoy
Personalization
Designed with you in mind, HTC One E9 is filled with innovations that help it to adapt to your life.
Themes
Make HTC One E9 feel more personal by
customizing how it looks with your own photos and
then mix and match with different sets of icons,
sounds, color schemes, and more. See What is the
Themes app? on page 55.
HTC Sense Home
Your Home screen adapts to your needs at home, at work, and on the go. See What is the HTC Sense
Home widget? on page 39.
Lock screen notifications make it easier to find what you've missed, see upcoming events, and more.
See Turning lock screen notifications on or off on page 47.
9 Features you'll enjoy

HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! See What is HTC BlinkFeed? on
page 65.
Imaging
Made to help you capture your memories to share with family and friends.
Bokeh
When using Bokeh mode with the main camera, you can focus on
any object by just tapping it, which blurs the background for an
artistic effect. See Changing the focus in Bokeh mode on page
74.
10 Features you'll enjoy

Split Capture
Use Split Capture mode to record yourself
and the action in front of you. See Using
Split Capture mode on page 77.
Front camera features
Enjoy using the variety of selfie-friendly features with the Camera app.
§Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 76.
§Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
Just say "Cheese"! See Using Auto Selfie on page 76 and Using Voice Selfie on page 76.
§Photo Booth – Take 4 selfies and the camera automatically merges them into a single picture.
See Taking selfies with Photo Booth on page 77.
One Gallery
One Gallery lets you view all your photos and videos that are stored on HTC One E9 as well as on
favored online services right from the Gallery app. You can also find similar photos and videos using
Image match or by searching with keywords or tags. See One Gallery on page 90.
Photo Editor
The Photo Editor app enhances your photos, from basic edits to elegant effects!
Make a photo surreal. Blend in shapes,
elements, and prismatic effects. See
Prismatic on page 97.
11 Features you'll enjoy

Superimpose one image onto another and
create a unique composition only you can
imagine! See Double Exposure on page
98.
Face Fusion uses two photos such as your selfie and a
photo of your favorite celebrity to merge your looks
together. See Face Fusion on page 99.
Sound
Discover audio bliss on HTC One E9 through its built-in speakers or headphones. Easily connect
wireless speakers to your phone.
HTC BoomSound with Dolby Audio
Hear what you've been missing. HTC BoomSound™gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. To find out more, see
Toggling modes in HTC BoomSound on page 112 and Using HTC BoomSound with headphones on
page 112.
HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC One E9 to your
speakers or TV. Control the volume and playback with your phone! You can even enjoy your favorite
music on multiple speakers. See What is HTC Connect? on page 116.
HTC app updates
From time to time, HTC adds or enhances features in apps such as HTC Sense™Home, Camera,
Gallery, and more. Download and install the latest updates of HTC and other apps from
Google Play™to enjoy the new and improved features. Some HTC apps that are not preloaded in
certain phones can also be downloaded from Google Play.
The information in this guide may not be most up-to-date if there are more recent app updates
available.
12 Features you'll enjoy

Unboxing
HTC One E9
1. Dual speakers
2. POWER
3. VOLUME buttons
4. Front camera
5. 3.5mm headset jack
6. Proximity sensor
7. Notification LED
8. Slot cover
9. USB connector
You need a 4G/LTE™plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC One E9.
§Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
13 Unboxing

Dual nano SIM cards
HTC One E9 has two nano SIM card slots. You can insert a LTE/WCDMA/GSM nano SIM card in
either slot.
When you have two cards inserted, only one card can connect to a mobile data network. The other
card will connect to the 2G network only. Go to Settings > Dual network manager to set which card
connects to mobile data network.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting nano SIM cards
Don't throw away the nano SIM trays.
1. Make sure HTC One E9 is off and hold it securely with the front facing down.
2. Open the slot cover with your thumb or finger.
3. Pull the trays out from the nano SIM slots.
14 Unboxing

4. Place the nano SIM cards into the trays with the gold contacts facing up and the cut-off
corner facing out.
5. When reinserting the trays, make sure they are facing up so that the nano SIM cards don’t fall
out. Slide the trays all the way into the slots.
6. Push the plastic hinge into the side of the phone, and then press from the top to the bottom of
the slot cover to lock it in place.
Removing a nano SIM card
Make sure to switch off HTC One E9 before removing the card.
1. Open the slot cover with your thumb or finger.
2. Pull the tray out from the nano SIM slot, and remove the nano SIM card.
3. Push the plastic hinge into the side of the phone, and then press from the top to the bottom of
the slot cover to lock it in place.
15 Unboxing

Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
§Moving apps to the storage card doesn't back up the apps. If you do a factory reset, your phone
loses the apps. You'll need to reinstall them.
§When you remove the storage card and insert it in another phone, the apps on the storage card
won't be installed automatically to the other phone. You'll need to reinstall them.
Inserting the storage card
1. Open the slot cover with your thumb or finger.
2. With HTC One E9 facing down, insert a microSD™into the bottom slot, with its gold contacts
facing up and towards the slot.
3. To close the slot cover, slightly move it side to side to let the rubber hinge sink down by itself.
Then gently press down the cover.
Unmounting the storage card
When you need to remove the storage card while HTC One E9 is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
1. From the Home screen, tap > Settings > Storage.
2. Tap Unmount SD card.
16 Unboxing

Removing the storage card
1. Open the slot cover with your thumb or finger.
2. Push the storage card in to eject it from its slot.
3. To close the slot cover, slide the plastic hinge into the side and press the cover until it clicks
into place.
Battery
Charging the battery
Before you turn on and start using HTC One E9, it is recommended that you charge the battery.
§If the battery has been discharged for several days, you may need to charge HTC One E9 for
several minutes before powering it on.
§Use only the adapter and the USB cable that came with HTC One E9 to charge the battery. When
the battery power is too low, make sure to use the power adapter to charge, not the USB cable
connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§Avoid charging the battery in hot environments.
§When you're using the web browser and charging the battery, HTC One E9 may become
warmer. This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
17 Unboxing

Switching the power on or off
Switching the power on
Press the POWER button until HTC One E9 vibrates.
When you turn on HTC One E9 for the first time, you’ll need to set it up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Managing your nano SIM cards with Dual network
manager
From the Home screen, tap > Settings > Dual network manager. You can turn either slot on or
off, change the slot names, and more.
Choosing which nano SIM card to connect to the 4G/3G network
When you have two nano SIM cards inserted on your phone, only one card can connect to the
4G/3G network. The other card will connect to the 2G network only.
You can set which card you want to connect to the 4G/3G network.
1. From the Home screen, tap > Settings > Dual network manager.
2. Tap Preferred data network.
3. Choose the card you want to connect to the 4G/3G network.
18 Unboxing

Phone setup and transfer
Setting up HTC One E9 for the first time
When you switch on HTC One E9 for the first time, you’ll be asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your accounts, set
up your screen lock, and more.
During the setup, there are different ways you can choose to transfer or restore content to
HTC One E9. It is recommended to choose just one of the following methods to avoid overwriting
content that has already been imported to HTC One E9:
§Use Google®backup if you've used it to back up your old phone before and you only need to
restore apps and no other types of content. On the Get your apps & data screen, choose your
old phone and the apps you want to restore to HTC One E9.
If you have other types of content to transfer or restore from your old phone, tap Restore
from this backup, and then select Set up as new device.
§Use HTC Backup to restore a previous backup from your cloud storage. On the HTC
Advantage screen, sign in with the account credentials that you used as your HTC Account.
Or you can tap Restore from HTC Backup on the Transfer or restore content screen.
§If you have content from another phone that you want to transfer, whether it's from an
Android™, iPhone, or other phone, tap Transfer content on the Transfer or restore content
screen.
Depending on the type of old phone that you have, see the following for more details:
Transferring content from an Android phone on page 21
Ways of transferring content from an iPhone on page 22
Transferring contacts from your old phone through Bluetooth on page 22
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 183.
19 Phone setup and transfer

Restoring your backup from your cloud storage
If you used HTC Backup before, you can restore a previous backup when you turn HTC One E9 on
for the first time or after a factory reset.
Depending on the amount of content, restoring a backup to HTC One E9 through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi®connection is
recommended.
1. From the Add your account screen, sign in to your Google Account.
2. If you see the Get your apps & data screen, tap Restore from this backup, and then select Set
up as new device.
You'll see this screen when you've previously backed up an old phone using Google backup. Do
not restore anything from Google backup when you want to restore a backup from HTC Backup.
3. On the HTC Advantage screen, sign in with the account credentials that you used as your
HTC Account.
Or if you skipped this screen, tap Restore from HTC Backup on the Transfer or restore
content screen, and then sign in with the account credentials that you used as your HTC
Account.
4. Choose the backup that you want to restore to HTC One E9.
5. If prompted, choose whether to use your mobile data or Wi-Fi connection for restoring your
backup.
6. Follow the onscreen instructions to restore your backup and to continue setting up your
phone.
7. Slide open the Notifications panel to check if there's any notification to finish setting up your
phone.
Free apps from Google Play will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You may continue
using HTC One E9 while apps are being restored.
20 Phone setup and transfer