Huawei Ascend P2-6011 Installation guide

Huawei Ascend P2-6011
Smartphone FAQ
Issue
01
Date
2013-04-20
HUAWEI TECHNOLOGIES CO., LTD.

Issue 01 (2013-04-20)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
i
Copyright © Huawei Technologies Co., Ltd. 2013. All rights reserved.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
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Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
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within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
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The information in this document is subject to change without notice. Every effort has been made in the
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Huawei Technologies Co., Ltd.
Address:
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Shenzhen 518129
People's Republic of China
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Huawei Ascend P2-6011 Smartphone FAQ
Contents
Issue 01 (2013-04-20)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
ii
Contents
1 Basic Functions ......................................................................................................................... 1
1.1 In What Colors Is P2-6011 Available?........................................................................................................ 1
1.2 Product Sales Points .................................................................................................................................. 1
1.3 Your Phone at a Glance.............................................................................................................................. 2
1.4 Installation ................................................................................................................................................ 3
1.4.1 How Do I Open the Battery Cover?................................................................................................... 3
1.4.2 Installing a SIM Card........................................................................................................................ 4
1.4.3 Installing a MicroSD Card ................................................................................................................ 4
1.4.4 Installing the Battery......................................................................................................................... 4
1.5 Home Screen............................................................................................................................................. 5
1.5.1 How Do I Add or Delete a Home Screen?.......................................................................................... 5
1.5.2 Application List................................................................................................................................ 5
1.5.3 Application List Editing.................................................................................................................... 6
1.5.4 How to Add Shortcut Icons to the Desktop ........................................................................................ 7
1.6 Contacts.................................................................................................................................................... 8
1.6.1 How Do I Create a New Contact or a Fullscreen Caller?.................................................................... 8
1.6.2 How Do I Import Contacts from or Export Contacts to the SIM Card?............................................... 9
1.6.3 How Many Contacts Can I Save to My Phone?.................................................................................11
1.6.4 How Can I Create a Contact Group?.................................................................................................11
1.6.5 How Do I Manage Contacts (Copy and Backup)...............................................................................13
1.7 Text Messages..........................................................................................................................................13
1.7.1 How Do I Switch to the Handwriting Input Method?........................................................................13
1.7.2 Delete or Lock Messages from a Specific Sender..............................................................................14
1.7.3 How Do I Forward a Text Message, Send a Text Message to Multiple Recipients, or Save a Text
Message as a Draft? How Many Recipients Can I Send a Text Message to?...............................................15
1.7.4 How many English and Chinese Characters Can Be Contained in a Long Text Message? ..................16
1.7.5 How Many Text Messages Can Be Saved on My Phone?..................................................................16
1.7.6 How to Set the Number for Short Message Center?..........................................................................16
1.8 Calling .....................................................................................................................................................16
1.8.1 Calling Recording and Storage.........................................................................................................16
1.8.2 How to Switch to Three-Party Conversation During a Call?..............................................................16
1.8.3 Does My Phone Support Dual Cards?...............................................................................................17
1.9 Multimedia Messages...............................................................................................................................17

Huawei Ascend P2-6011 Smartphone FAQ
Contents
Issue 01 (2013-04-20)
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Copyright © Huawei Technologies Co., Ltd.
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1.9.1 Sending a Multimedia Message........................................................................................................17
1.9.2 I Cannot Send or Receive Multimedia Messages, Why? How Can I Solve This Problem? .................18
1.9.3 Is There Any Restriction on the Size, Format, or Resolution of the File to be Attached to a Multimedia
Message? .................................................................................................................................................19
1.9.4 Attachment Storage..........................................................................................................................19
1.10 Music.....................................................................................................................................................19
1.10.1 What Are the Meanings of Artists, Albums, Songs, and Playlists? ...................................................19
1.10.2 How Do I Create a Playlist?...........................................................................................................19
1.10.3 What Playing Modes Does My Phone Support?..............................................................................20
1.10.4 How Can I Play Songs in the Background, Exit music, and View the Lyric When the Song Is Playing?
................................................................................................................................................................21
1.11 Camera...................................................................................................................................................21
1.11.1 If My Phone Has No MicroSD Card Installed, Can I Use It to Take Photos or Record Videos? ........21
1.11.2 My Phone Cannot Open Some Photos or Videos. Why?..................................................................21
1.11.3 Where Are My Photos and Video Clips Saved? How Do I Change the Saving Directory? ................21
1.11.4 How Do I Edit Photos or Videos or Add Frames to Photos? ............................................................21
1.11.5 Does My Phone Support the HD Video?.........................................................................................22
1.11.6 Can I Turn Off the Shutter Sound?..................................................................................................22
1.11.7 How Do I Switch Between the Primary and the Secondary Cameras?..............................................22
1.11.8 What Video Formats and the Size of the Video Does the Camera Support?......................................22
1.11.9 What Picture Formats and the Size of Picture Does the Camera Support?........................................22
1.12 Streaming Media ....................................................................................................................................23
1.12.1 Will My Phone Stop Playing Streaming Media When a Call Comes In? If Yes, Will It Resume
Playing After the Call Is Ended?...............................................................................................................23
1.12.2 The Phone Cannot Play Some Streaming Media. Why?...................................................................23
1.12.3 What Causes Poor Quality of Online Streaming Media Played on My Phone?.................................23
1.12.4 When Playing online streaming media, will the phone's Internal Storage Become Insufficient?........23
1.13 Bluetooth................................................................................................................................................23
1.13.1 What Files Can Be Transmitted Using Bluetooth?...........................................................................23
1.13.2 How to Transmit Data Files Using Bluetooth?................................................................................24
1.13.3 My Phone Cannot Be Discovered by Other Devices. Why?.............................................................24
1.13.4 What Is Bluetooth's Working Range?..............................................................................................26
1.13.5 My Phone Fails to Pair with Other Bluetooth Devices. Why?..........................................................26
1.13.6 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth?.........................26
1.14 GPS Navigation......................................................................................................................................26
1.14.1 Does My Phone Have GPS Software? ............................................................................................26
1.14.2 What If Data of GPS Software Is Lost? What If Authorization Files and Activating Codes are Lost?
................................................................................................................................................................26
1.14.3 The Navigation Application on My Phone Cannot Receive Signals from GPS Satellites. What Can I
Do?..........................................................................................................................................................27
1.15 Does My Phone Come with an FM Radio? How Does the Radio Save Manually Entered Radio Channels?
......................................................................................................................................................................27
1.16 Does My Phone Support Theme or Dynamic Wallpapers? .......................................................................27

Huawei Ascend P2-6011 Smartphone FAQ
Contents
Issue 01 (2013-04-20)
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1.17 Does My Phone Support Video Chats?....................................................................................................28
1.18 Can I Take a Screenshot? If Yes, How?....................................................................................................29
1.19 Does My Phone Support Flash? Can Downloaded Flash Software Work on It? ........................................29
1.20 Which Types of Headsets Can Work with the Phone? ..............................................................................29
1.21 Pre-installed Software and Its Versions....................................................................................................29
1.22 SD Card Compatibility Test List .............................................................................................................29
1.23 Basic Function Summary........................................................................................................................29
2 Common Settings................................................................................................................... 30
2.1 Email .......................................................................................................................................................30
2.1.1 Mailbox Setting...............................................................................................................................30
2.1.2 Can I View Emails When My Phone Does Not Access the Internet?..................................................35
2.1.3 How Do I Synchronize Contacts and Appointments?........................................................................35
2.2 Wi-Fi........................................................................................................................................................37
2.2.1 How Do I Connect My Phone to the Internet Using Wi-Fi?...............................................................37
2.2.2 What Protocol Does My Phone Support?..........................................................................................38
2.2.3 My Phone Is Connected to a Wi-Fi Network but Cannot Open Web Pages. Why?..............................38
2.2.4 I Have Turned on My Phone's Wi-Fi, but It Cannot Detect Wi-Fi Signals from a Wireless Router Like
Other Devices. How Can I Solve the Problem? .........................................................................................38
2.2.5 How Can I Tell Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to
Access the Internet? .................................................................................................................................38
2.2.6 I Cannot Connect to a Wi-Fi Hotspot. Why?.....................................................................................38
2.2.7 My Phone's Wi-Fi Connection Automatically Disconnects After the Screen Times Out. What Can I Do?
................................................................................................................................................................38
2.2.8 How Do I Use My Phone as a Mobile Wi-Fi Hotspot and Access the Internet from Another Device
Using My Phone's Data Connection?........................................................................................................40
2.3 Can I Access the Internet Using Wi-Fi from a Device with a Static IPAddress? .........................................41
2.4 How Do I Use USB Tethering?.................................................................................................................41
2.4.1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP?...........42
2.4.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or
Windows 7? .............................................................................................................................................42
2.5 Ringtone...................................................................................................................................................43
2.5.1 How Do I Set the Ringtone?.............................................................................................................43
2.5.2 How Do I Set the Call/Message Vibration?.......................................................................................44
2.5.3 How Do I Set a Customized Song as the Ringtone or Message Tone? ...............................................45
2.5.4 How Do I Disable Touch Tones?......................................................................................................45
2.6 Language and Keyboard ...........................................................................................................................46
2.6.1 How Do I Change the Language?.....................................................................................................46
2.6.2 I Have Installed a New Text Input Method but Cannot Use It. Why?.................................................47
2.6.3 What Text Input Methods Pre-installed on My Phone?......................................................................47
2.6.4 How Do I Disable Touch Vibration for a Text Input Method?............................................................48
2.6.5 Can I Change the Font Size on My Phone's Screen? .........................................................................49
2.7 Internet Access .........................................................................................................................................50
2.7.1 How Do I Clear My Browser's Cache and Web History?...................................................................50

Huawei Ascend P2-6011 Smartphone FAQ
Contents
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2.7.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them?............51
2.7.3 Can I Log In to My Email Account Using the Browser on My Phone?..............................................52
2.7.4 Can I Use My Online Banking Account on My Phone?.....................................................................53
2.7.5 How Do I Save an Image from a Web Page?.....................................................................................53
2.7.6 How Do I Set My Browser's Home Page? ........................................................................................53
2.7.7 How Do I Save A Favorite Web Page?..............................................................................................54
2.7.8 How Can I Set Network Parameters?................................................................................................54
2.7.9 How Do I Enable or Disable Data Services?.....................................................................................55
2.7.10 How Do I Enable or Disable My Phone's Mobile Data Connection?................................................55
2.7.11 Can I Use My Phone to Access the Internet During a Call? .............................................................56
2.8 Screen Lock .............................................................................................................................................56
2.8.1 How Do I Set a Screen Unlock Pattern? ...........................................................................................56
2.8.2 How Many Times Can I Try the Screen Unlock Pattern Before My Phone Becomes Locked? Can I
Unlock My Phone Screen Using a Gmail If I Forget the Screen Unlock Pattern? .......................................57
2.8.3 How Do I Lock and Unlock the Screen?...........................................................................................58
2.9 Alarm.......................................................................................................................................................58
2.9.1 How Do I Add and Cancel an Alarm?...............................................................................................58
2.10 Applications ...........................................................................................................................................59
2.10.1 What Application Formats Does My Phone Support? Can I Install Applications Stored in My
MicroSD Card?........................................................................................................................................59
2.10.2 How Do I Obtain Third-PartyApplications?...................................................................................59
2.10.3 How Do I Install, Manage, and Uninstall Applications?..................................................................59
2.10.4 I Cannot Install an Application. Why and How Do I Solve the Problem?.........................................60
2.11 Task Manager .........................................................................................................................................60
2.12 Backup and Restoration..........................................................................................................................61
2.12.1 How Do I Back Up and Restore Contacts?......................................................................................61
2.12.2 Does My Phone Support Backup of Contacts in Groups?................................................................62
2.12.3 How Do I Use Cloud Backup and Restoration?...............................................................................62
2.12.4 What Data Can Be Backed Up on My Phone? ................................................................................62
2.12.5 How Do I Use Cloud Backup and Restoration?...............................................................................63
2.13 What Cloud Services Does My Phone Support?.......................................................................................63
2.14 Does My Phone Support Security Guard?................................................................................................63
2.15 How Do I Use the Blacklist of Security Guard?.......................................................................................63
2.16 How Do I Set the Weather on My Phone?................................................................................................63
2.17 Does My Phone Support Time Synchronization?.....................................................................................64
2.18 What Are Developer Options and Their Functions? .................................................................................64
2.19 Can I Use My Phone as a USB Flash Drive? Are ThereAny Conditions?.................................................65
2.20 How Do I Increase My Phone Memory?..................................................................................................66
2.21 How Do I Adjust the Screen Brightness?.................................................................................................66
2.22 How Does My Phone's Key Backlight Save Battery Power?....................................................................67
2.23 How Do I Enable theAirplane Mode?.....................................................................................................67
2.24 How Do I Restore Factory Settings?........................................................................................................68

Huawei Ascend P2-6011 Smartphone FAQ
Contents
Issue 01 (2013-04-20)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
vi
2.25 How Do I Enter and Quit the Safe Mode?................................................................................................69
2.26 Does My Phone Support HiSuite? How Do I Use HiSuite?......................................................................69
2.27 Does My Phone Support HDMI? How Do I Use HDMI...........................................................................69
2.28 Does My Phone Support TV-OUT?.........................................................................................................70
2.29 Does My Phone Support OTG?...............................................................................................................70
2.30 What Are Meanings of the Indicator on My Phone?.................................................................................70
2.31 Can I Use Other Chargers Rather Than the Delivered One? .....................................................................70
2.32 What Are Features of Huawei P2-6011?..................................................................................................70
3 Others....................................................................................................................................... 71
3.1 How Do I Save Battery Power?.................................................................................................................71
3.2 How Can I Reduce My Data Traffic? ........................................................................................................71
3.3 What Can I Do If My Phone Runs Slowly? ...............................................................................................71
3.4 Why Do My Customized Wallpaper Stretch Automatically? ......................................................................72
3.5 How Do I Enter the Recovery Mode and Restore Factory Settings?...........................................................72
3.6 Can I Scan a 2-Dimensional Barcode with My Phone? ..............................................................................72
3.7 Does My Phone Support 3D Speed Up?....................................................................................................72
3.8 How Do I Tell Whether the Phone Is Rooted? ...........................................................................................72
3.9 If I Remove the Battery, Do the Date and Time on My Phone Return to Zero? Will Configuring My Phone to
Automatically Set the Date and Time Generate Data Traffic? ..........................................................................73
3.10 Does My Phone Have a Pre-installed Recorder?......................................................................................73
3.11 Does My Phone Come with a Protection Film?........................................................................................73
3.12 Does My Phone Support Mobile TV?......................................................................................................73
3.13 Can I View and Edit Word, Excel, PPT, and PDF Files?...........................................................................73
3.14 What Partitions Does My Phone Memory Provide? .................................................................................74
3.15 How Do I Check Storage of My Phone Memory and My MicroSD Card?................................................74

Huawei Ascend P2-6011 Smartphone FAQ
1 Basic Functions
Issue 01 (2013-04-20)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
1
1 Basic Functions
1.1 In What Colors Is P2-6011 Available?
Black and white
1.2 Product Sales Points
Fastest 150 Mbps LTE Cat4 high-speed downloading
1300-megapixel back-illuminated camera
4.7 inch HD IPS display screen
8.4 mm slim body
GPS/Glonass dual satellite locating systems
Touch with gloves

Huawei Ascend P2-6011 Smartphone FAQ
1 Basic Functions
Issue 01 (2013-04-20)
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Copyright © Huawei Technologies Co., Ltd.
2
1.3 Your Phone at a Glance

Huawei Ascend P2-6011 Smartphone FAQ
1 Basic Functions
Issue 01 (2013-04-20)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
3
Status indicator
Volume key
Secondary camera
Screen
Microphone Camera key
Micro SIM card holder Power key
Distance sensor Earphone
Headset jack USB interface
Noise-reducing microphone Loudspeaker
Flashlight Camera
Press and hold to power on your phone.
When your phone is powered on, press and hold to display an option
menu.
When the phone is powered on, press to activate or deactivate the screen.
Touch to return to the previous screen or exit the current application.
Touch to hide the onscreen keyboard.
Touch to return to the Home screen.
Touch and hold to view the list of recently used applications.
Touch to open the menu on an active screen.
1.4 Installation
1.4.1 How Do I Open the Battery Cover?
No need to