Huawei Ascend P2-6011 Installation guide

Huawei Ascend P2-6011
Smartphone FAQ
Issue
01
Date
2013-04-20
HUAWEI TECHNOLOGIES CO., LTD.

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Copyright © Huawei Technologies Co., Ltd. 2013. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[e-mail]

Huawei Ascend P2-6011 Smartphone FAQ
Contents
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Copyright © Huawei Technologies Co., Ltd.
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Contents
1 Basic Functions ......................................................................................................................... 1
1.1 In What Colors Is P2-6011 Available?........................................................................................................ 1
1.2 Product Sales Points .................................................................................................................................. 1
1.3 Your Phone at a Glance.............................................................................................................................. 2
1.4 Installation ................................................................................................................................................ 3
1.4.1 How Do I Open the Battery Cover?................................................................................................... 3
1.4.2 Installing a SIM Card........................................................................................................................ 4
1.4.3 Installing a MicroSD Card ................................................................................................................ 4
1.4.4 Installing the Battery......................................................................................................................... 4
1.5 Home Screen............................................................................................................................................. 5
1.5.1 How Do I Add or Delete a Home Screen?.......................................................................................... 5
1.5.2 Application List................................................................................................................................ 5
1.5.3 Application List Editing.................................................................................................................... 6
1.5.4 How to Add Shortcut Icons to the Desktop ........................................................................................ 7
1.6 Contacts.................................................................................................................................................... 8
1.6.1 How Do I Create a New Contact or a Fullscreen Caller?.................................................................... 8
1.6.2 How Do I Import Contacts from or Export Contacts to the SIM Card?............................................... 9
1.6.3 How Many Contacts Can I Save to My Phone?.................................................................................11
1.6.4 How Can I Create a Contact Group?.................................................................................................11
1.6.5 How Do I Manage Contacts (Copy and Backup)...............................................................................13
1.7 Text Messages..........................................................................................................................................13
1.7.1 How Do I Switch to the Handwriting Input Method?........................................................................13
1.7.2 Delete or Lock Messages from a Specific Sender..............................................................................14
1.7.3 How Do I Forward a Text Message, Send a Text Message to Multiple Recipients, or Save a Text
Message as a Draft? How Many Recipients Can I Send a Text Message to?...............................................15
1.7.4 How many English and Chinese Characters Can Be Contained in a Long Text Message? ..................16
1.7.5 How Many Text Messages Can Be Saved on My Phone?..................................................................16
1.7.6 How to Set the Number for Short Message Center?..........................................................................16
1.8 Calling .....................................................................................................................................................16
1.8.1 Calling Recording and Storage.........................................................................................................16
1.8.2 How to Switch to Three-Party Conversation During a Call?..............................................................16
1.8.3 Does My Phone Support Dual Cards?...............................................................................................17
1.9 Multimedia Messages...............................................................................................................................17

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1.9.1 Sending a Multimedia Message........................................................................................................17
1.9.2 I Cannot Send or Receive Multimedia Messages, Why? How Can I Solve This Problem? .................18
1.9.3 Is There Any Restriction on the Size, Format, or Resolution of the File to be Attached to a Multimedia
Message? .................................................................................................................................................19
1.9.4 Attachment Storage..........................................................................................................................19
1.10 Music.....................................................................................................................................................19
1.10.1 What Are the Meanings of Artists, Albums, Songs, and Playlists? ...................................................19
1.10.2 How Do I Create a Playlist?...........................................................................................................19
1.10.3 What Playing Modes Does My Phone Support?..............................................................................20
1.10.4 How Can I Play Songs in the Background, Exit music, and View the Lyric When the Song Is Playing?
................................................................................................................................................................21
1.11 Camera...................................................................................................................................................21
1.11.1 If My Phone Has No MicroSD Card Installed, Can I Use It to Take Photos or Record Videos? ........21
1.11.2 My Phone Cannot Open Some Photos or Videos. Why?..................................................................21
1.11.3 Where Are My Photos and Video Clips Saved? How Do I Change the Saving Directory? ................21
1.11.4 How Do I Edit Photos or Videos or Add Frames to Photos? ............................................................21
1.11.5 Does My Phone Support the HD Video?.........................................................................................22
1.11.6 Can I Turn Off the Shutter Sound?..................................................................................................22
1.11.7 How Do I Switch Between the Primary and the Secondary Cameras?..............................................22
1.11.8 What Video Formats and the Size of the Video Does the Camera Support?......................................22
1.11.9 What Picture Formats and the Size of Picture Does the Camera Support?........................................22
1.12 Streaming Media ....................................................................................................................................23
1.12.1 Will My Phone Stop Playing Streaming Media When a Call Comes In? If Yes, Will It Resume
Playing After the Call Is Ended?...............................................................................................................23
1.12.2 The Phone Cannot Play Some Streaming Media. Why?...................................................................23
1.12.3 What Causes Poor Quality of Online Streaming Media Played on My Phone?.................................23
1.12.4 When Playing online streaming media, will the phone's Internal Storage Become Insufficient?........23
1.13 Bluetooth................................................................................................................................................23
1.13.1 What Files Can Be Transmitted Using Bluetooth?...........................................................................23
1.13.2 How to Transmit Data Files Using Bluetooth?................................................................................24
1.13.3 My Phone Cannot Be Discovered by Other Devices. Why?.............................................................24
1.13.4 What Is Bluetooth's Working Range?..............................................................................................26
1.13.5 My Phone Fails to Pair with Other Bluetooth Devices. Why?..........................................................26
1.13.6 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth?.........................26
1.14 GPS Navigation......................................................................................................................................26
1.14.1 Does My Phone Have GPS Software? ............................................................................................26
1.14.2 What If Data of GPS Software Is Lost? What If Authorization Files and Activating Codes are Lost?
................................................................................................................................................................26
1.14.3 The Navigation Application on My Phone Cannot Receive Signals from GPS Satellites. What Can I
Do?..........................................................................................................................................................27
1.15 Does My Phone Come with an FM Radio? How Does the Radio Save Manually Entered Radio Channels?
......................................................................................................................................................................27
1.16 Does My Phone Support Theme or Dynamic Wallpapers? .......................................................................27

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1.17 Does My Phone Support Video Chats?....................................................................................................28
1.18 Can I Take a Screenshot? If Yes, How?....................................................................................................29
1.19 Does My Phone Support Flash? Can Downloaded Flash Software Work on It? ........................................29
1.20 Which Types of Headsets Can Work with the Phone? ..............................................................................29
1.21 Pre-installed Software and Its Versions....................................................................................................29
1.22 SD Card Compatibility Test List .............................................................................................................29
1.23 Basic Function Summary........................................................................................................................29
2 Common Settings................................................................................................................... 30
2.1 Email .......................................................................................................................................................30
2.1.1 Mailbox Setting...............................................................................................................................30
2.1.2 Can I View Emails When My Phone Does Not Access the Internet?..................................................35
2.1.3 How Do I Synchronize Contacts and Appointments?........................................................................35
2.2 Wi-Fi........................................................................................................................................................37
2.2.1 How Do I Connect My Phone to the Internet Using Wi-Fi?...............................................................37
2.2.2 What Protocol Does My Phone Support?..........................................................................................38
2.2.3 My Phone Is Connected to a Wi-Fi Network but Cannot Open Web Pages. Why?..............................38
2.2.4 I Have Turned on My Phone's Wi-Fi, but It Cannot Detect Wi-Fi Signals from a Wireless Router Like
Other Devices. How Can I Solve the Problem? .........................................................................................38
2.2.5 How Can I Tell Whether My Phone Is Using Its Mobile Data Connection or a Wi-Fi Connection to
Access the Internet? .................................................................................................................................38
2.2.6 I Cannot Connect to a Wi-Fi Hotspot. Why?.....................................................................................38
2.2.7 My Phone's Wi-Fi Connection Automatically Disconnects After the Screen Times Out. What Can I Do?
................................................................................................................................................................38
2.2.8 How Do I Use My Phone as a Mobile Wi-Fi Hotspot and Access the Internet from Another Device
Using My Phone's Data Connection?........................................................................................................40
2.3 Can I Access the Internet Using Wi-Fi from a Device with a Static IPAddress? .........................................41
2.4 How Do I Use USB Tethering?.................................................................................................................41
2.4.1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP?...........42
2.4.2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or
Windows 7? .............................................................................................................................................42
2.5 Ringtone...................................................................................................................................................43
2.5.1 How Do I Set the Ringtone?.............................................................................................................43
2.5.2 How Do I Set the Call/Message Vibration?.......................................................................................44
2.5.3 How Do I Set a Customized Song as the Ringtone or Message Tone? ...............................................45
2.5.4 How Do I Disable Touch Tones?......................................................................................................45
2.6 Language and Keyboard ...........................................................................................................................46
2.6.1 How Do I Change the Language?.....................................................................................................46
2.6.2 I Have Installed a New Text Input Method but Cannot Use It. Why?.................................................47
2.6.3 What Text Input Methods Pre-installed on My Phone?......................................................................47
2.6.4 How Do I Disable Touch Vibration for a Text Input Method?............................................................48
2.6.5 Can I Change the Font Size on My Phone's Screen? .........................................................................49
2.7 Internet Access .........................................................................................................................................50
2.7.1 How Do I Clear My Browser's Cache and Web History?...................................................................50

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2.7.2 Does My Browser Support Full-Screen Mode and Bookmarks? If Yes, How Do I Set Them?............51
2.7.3 Can I Log In to My Email Account Using the Browser on My Phone?..............................................52
2.7.4 Can I Use My Online Banking Account on My Phone?.....................................................................53
2.7.5 How Do I Save an Image from a Web Page?.....................................................................................53
2.7.6 How Do I Set My Browser's Home Page? ........................................................................................53
2.7.7 How Do I Save A Favorite Web Page?..............................................................................................54
2.7.8 How Can I Set Network Parameters?................................................................................................54
2.7.9 How Do I Enable or Disable Data Services?.....................................................................................55
2.7.10 How Do I Enable or Disable My Phone's Mobile Data Connection?................................................55
2.7.11 Can I Use My Phone to Access the Internet During a Call? .............................................................56
2.8 Screen Lock .............................................................................................................................................56
2.8.1 How Do I Set a Screen Unlock Pattern? ...........................................................................................56
2.8.2 How Many Times Can I Try the Screen Unlock Pattern Before My Phone Becomes Locked? Can I
Unlock My Phone Screen Using a Gmail If I Forget the Screen Unlock Pattern? .......................................57
2.8.3 How Do I Lock and Unlock the Screen?...........................................................................................58
2.9 Alarm.......................................................................................................................................................58
2.9.1 How Do I Add and Cancel an Alarm?...............................................................................................58
2.10 Applications ...........................................................................................................................................59
2.10.1 What Application Formats Does My Phone Support? Can I Install Applications Stored in My
MicroSD Card?........................................................................................................................................59
2.10.2 How Do I Obtain Third-PartyApplications?...................................................................................59
2.10.3 How Do I Install, Manage, and Uninstall Applications?..................................................................59
2.10.4 I Cannot Install an Application. Why and How Do I Solve the Problem?.........................................60
2.11 Task Manager .........................................................................................................................................60
2.12 Backup and Restoration..........................................................................................................................61
2.12.1 How Do I Back Up and Restore Contacts?......................................................................................61
2.12.2 Does My Phone Support Backup of Contacts in Groups?................................................................62
2.12.3 How Do I Use Cloud Backup and Restoration?...............................................................................62
2.12.4 What Data Can Be Backed Up on My Phone? ................................................................................62
2.12.5 How Do I Use Cloud Backup and Restoration?...............................................................................63
2.13 What Cloud Services Does My Phone Support?.......................................................................................63
2.14 Does My Phone Support Security Guard?................................................................................................63
2.15 How Do I Use the Blacklist of Security Guard?.......................................................................................63
2.16 How Do I Set the Weather on My Phone?................................................................................................63
2.17 Does My Phone Support Time Synchronization?.....................................................................................64
2.18 What Are Developer Options and Their Functions? .................................................................................64
2.19 Can I Use My Phone as a USB Flash Drive? Are ThereAny Conditions?.................................................65
2.20 How Do I Increase My Phone Memory?..................................................................................................66
2.21 How Do I Adjust the Screen Brightness?.................................................................................................66
2.22 How Does My Phone's Key Backlight Save Battery Power?....................................................................67
2.23 How Do I Enable theAirplane Mode?.....................................................................................................67
2.24 How Do I Restore Factory Settings?........................................................................................................68

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2.25 How Do I Enter and Quit the Safe Mode?................................................................................................69
2.26 Does My Phone Support HiSuite? How Do I Use HiSuite?......................................................................69
2.27 Does My Phone Support HDMI? How Do I Use HDMI...........................................................................69
2.28 Does My Phone Support TV-OUT?.........................................................................................................70
2.29 Does My Phone Support OTG?...............................................................................................................70
2.30 What Are Meanings of the Indicator on My Phone?.................................................................................70
2.31 Can I Use Other Chargers Rather Than the Delivered One? .....................................................................70
2.32 What Are Features of Huawei P2-6011?..................................................................................................70
3 Others....................................................................................................................................... 71
3.1 How Do I Save Battery Power?.................................................................................................................71
3.2 How Can I Reduce My Data Traffic? ........................................................................................................71
3.3 What Can I Do If My Phone Runs Slowly? ...............................................................................................71
3.4 Why Do My Customized Wallpaper Stretch Automatically? ......................................................................72
3.5 How Do I Enter the Recovery Mode and Restore Factory Settings?...........................................................72
3.6 Can I Scan a 2-Dimensional Barcode with My Phone? ..............................................................................72
3.7 Does My Phone Support 3D Speed Up?....................................................................................................72
3.8 How Do I Tell Whether the Phone Is Rooted? ...........................................................................................72
3.9 If I Remove the Battery, Do the Date and Time on My Phone Return to Zero? Will Configuring My Phone to
Automatically Set the Date and Time Generate Data Traffic? ..........................................................................73
3.10 Does My Phone Have a Pre-installed Recorder?......................................................................................73
3.11 Does My Phone Come with a Protection Film?........................................................................................73
3.12 Does My Phone Support Mobile TV?......................................................................................................73
3.13 Can I View and Edit Word, Excel, PPT, and PDF Files?...........................................................................73
3.14 What Partitions Does My Phone Memory Provide? .................................................................................74
3.15 How Do I Check Storage of My Phone Memory and My MicroSD Card?................................................74

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1 Basic Functions
1.1 In What Colors Is P2-6011 Available?
Black and white
1.2 Product Sales Points
Fastest 150 Mbps LTE Cat4 high-speed downloading
1300-megapixel back-illuminated camera
4.7 inch HD IPS display screen
8.4 mm slim body
GPS/Glonass dual satellite locating systems
Touch with gloves

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1.3 Your Phone at a Glance

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Status indicator
Volume key
Secondary camera
Screen
Microphone Camera key
Micro SIM card holder Power key
Distance sensor Earphone
Headset jack USB interface
Noise-reducing microphone Loudspeaker
Flashlight Camera
Press and hold to power on your phone.
When your phone is powered on, press and hold to display an option
menu.
When the phone is powered on, press to activate or deactivate the screen.
Touch to return to the previous screen or exit the current application.
Touch to hide the onscreen keyboard.
Touch to return to the Home screen.
Touch and hold to view the list of recently used applications.
Touch to open the menu on an active screen.
1.4 Installation
1.4.1 How Do I Open the Battery Cover?
No need to

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1.4.2 Installing a SIM Card
Standard micro SIM card (length x width): 15 mm x 12 mm
Install the SIM card according to the following figure.
Press the SIM card to the card slot completely.
1.4.3 Installing a MicroSD Card
P2-6011 does not support the microSD card.
1.4.4 Installing the Battery
The battery is not removable.

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1.5 Home Screen
1.5.1 How Do I Add or Delete a Home Screen?
As shown in the figure, pinch together to quickly add/delete a home screen.
Figure 1-1 Home screen editing
2D/3D switch: P2-6011 does not support 3D desktop.
1.5.2 Application List
P2-6011 uses the Emotion UI. The home screen is the idle interface. By default, there are four
screens. You can slide the screens. You can create shortcuts for applications and widgets on
the Home screen, and touch the corresponding icon to open the application or widget. Figure
1-2 shows the screenshot of the home screen. Number 1 is the signal area. Number 2 is the
widget area. Number 3 is the shortcut area. Number 4 is the dock area, where shortcut icons
are placed. These icons do not move as the screen moves.
Icons on the home screen can be application shortcut icons and widgets. To create a folder,
drag an application icon onto another shortcut icon. A folder containing both applications is
then created.

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Figure 1-2 Application list
1.5.3 Application List Editing
You can long press the icons and widgets to edit them, including dragging to location 1 as
shown in the figure and deleting the item.

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NOTE
Key system applications cannot be deleted.
1.5.4 How to Add Shortcut Icons to the Desktop
Long press the blank area of the home screen or the menu key to enter the widget window.
Long press a widget and drag it to the blank area.

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1.6 Contacts
1.6.1 How Do I Create a New Contact or a Fullscreen Caller?
1. Creating a contact
Open Contacts > Add a contact, and select the storage directory. Enter the contact
editing interface, enter the contact information, and touch OK.
2. Creating a fullscreen caller (FScaller)

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NOTE
FScaller is not supported for contacts stored in the SIM card, but is supported for contacts stored in the
phone.
Method 1: Open Contacts. Click the profile picture of the contact and choose a picture
from the gallery or take a photo for the contact.
Method 2: Open the profile of a contact and enter Menu > Modify. Click the profile
picture of the contact and take a photo or choose a photo from the gallery as the FScaller
for the contact.
1.6.2 How Do I Import Contacts from or Export Contacts to the
SIM Card?
1. Import contacts to the SIM card.
Enter Contact > Menu > Manage contacts > Copy contacts > Phone. Select the
contact to be copied and click Copy > SIM > OK.

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2. Export contacts from the SIM card.
Enter Contact > Menu > Manage contacts > Copy contacts > Phone. Select the
contact to be copied and click Copy > SIM > OK.
1.6.3 How Many Contacts Can I Save to My Phone?
The phone is alleged to support no less than 2000 contacts. The number of contacts supported
by a SIM card is determined by the storage space of the card.
1.6.4 How Can I Create a Contact Group?
There are two methods to add a contact to a contact group:
Method 1: Select Group in the contact editing interface.

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Method 2: Open Contacts > Groups. Select the group and pressAdd contacts to a group.

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1.6.5 How Do I Manage Contacts (Copy and Backup)
Open Contacts > Menu > Manage contacts.
Users can copy, export, import, view the storage status of, and delete a contact.
1.7 Text Messages
1.7.1 How Do I Switch to the Handwriting Input Method?
Create a new message and click on the input box. By default, Huawei input method is
displayed. Click the displayed input keyboard and select.