Huawei Y520U User manual

1
Issue
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Date
2014-06-23
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Huawei Technologies Co ., Ltd.

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Catalogue
1 BASIC FUNCTION 7
1.1 What colors dose the color scheme support? 7
1.2 Selling Characteristics 7
1.3 Keyboard introduction 8
1.4 Assemble phone Error! Bookmark not defined.
1.5 Home page introduction 9
1.5.1 Add/Delete homepage 9
1.5.2 Main menu introduction 9
1.5.3 Edit main menu 10
1.5.4 How to add a short cut to homepage? 10
1.6 Contact 10
1.6.1 Add new contact and edit photo contact PRO 10
1.6.2 Contacts of SIM card import and export 10
1.6.3 What is the maximum quantity of contacts can store? 11
1.6.4 Group contact setting 11
1.6.5 How to manage contacts? 11
1.7 SMS 11
1.7.1 How to switch IME while editing SMS? 11
1.7.2 Delete / lock in a session-specific message, bulk delete 11
1.7.3 Message forwarding, message reading, forwarding/ mass forwarding and saving while on the
call, maximum mass text number 11
1.7.4 How many Chinese/English words can support in single message? 11
1.7.5 How many SMS can be stored 11
1.7.6 How to set message service center 12
1.8 Phone call 12
1.8.1 Phone call recording and saving paths 12
1.8.2 How to make a third-calling in process a call? How to switch? 12
1.8.3 Dual SIM dual pass/dual SIM single pass phone, what is the prompt while the other card is on
the line? 12
1.9 MMS 12
1.9.1 Sending MMS 12
1.9.2 The possible cause of the failure of sending/receiving MMS and solutions 13
1.9.3 Whether the MMS is affected by file size / video format / resolution and other factors? 13

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1.9.4 The path of the MMS attachments 13
1.10 Music 13
1.10.1 The mains of artists, album, songs, playlist 13
1.10.2 Create music playlist 14
1.10.3 Play mode introduction 14
1.10.4 Background playing and exit player, non-support to shown lyric. 14
1.11 Take photo/video 14
1.11.1 Does it is able to use the camera and video function without SD card? 14
1.11.2 Some photos/video file could not be opened 14
1.11.3 The default path of saving photos and videos and the change method 15
1.11.4 Edit photos/videos, add photos frame 15
1.11.5 Does it support playing HD video? 15
1.11.6 Is the camera shutter can be set to silent? 15
1.11.7 How to switch front/back camera? 15
1.11.8 Video format and the size of video 15
1.11.9 Photo format and the size of image 15
1.12 Media 15
1.12.1 Does the media can working background while on the line and continuing automatically after
hang up？15
1.12.2 Why some media can not be played by phone? 16
1.12.3 Why some media playing on line have bad effects? 16
1.12.4 Does it will cause the phone out of memory that download while playing online video? 16
1.13 Bluetooth 16
1.13.1 The format of the data can be transferred by Bluetooth 16
1.13.2 How to transfer data file via Bluetooth? 16
1.13.3 Device can not be searched by others 17
1.13.4 Effective transmission distance of Bluetooth 17
1.13.5 The reason that can not connect with others 17
1.13.6 On-line by use Bluetooth to connect PC 17
1.14 GPS Navigation 18
1.14.1 What is the preset navigation 18
1.14.2 How to deal with missing navigation files or missing authority or activation code？18
1.14.3 How to deal with can not find navigation satellite 18
1.15 Does it support FM radio? How to save the channel that searched manually? 18
1.16 Does it support themes download or dynamic wallpaper? 18
1.17 Does it support video calls or video chat? 18
1.18 Whether to support screen shot and how? 18
1.19 Whether to support Flash? Does it available to download flash software? 19
1.20 Earphone 19
2 General Settings 19
2.1 E-mail 19
2.1.1 Mailbox setting 19

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2.1.2 Whether to support read email off line 20
2.1.3 G mail（Chinese version does not prepared, just for your reference）20
2.1.4 Synchronize contacts, schedule and what to do if synchronize failed 20
2.2 WLAN Setting 20
2.2.1 Use WLAN to connect the internet 20
2.2.2 What is the WLAN agreement the device support and the transfer rate? 20
2.2.3 The web can not open when on line by WLAN 21
2.2.4 Unable to search the WLAN signal 21
2.2.5 How to determine the use of SIM or WLAN to access the internet? 21
2.2.6 The failure reason of connect WLAN 21
2.2.7 How to deal with automatically disconnect while standby and what is the default setting? 21
2.3 Tethering & portable hotspot 22
2.4 As a modem to connect PC to surf internet 22
2.5 Audio profile 22
2.5.1 Phone ringtone settings 22
2.5.2 Calls/SMS vibrating setting method 22
2.5.3 How to set a free music to be phone ringtone? 22
2.5.4 How to set group ringtone? 22
2.5.5 How to cancel the touch sound? 23
2.6 Language &input setting 23
2.6.1 How many language this device can support and how to change? 23
2.6.2 Why does the third-party IME can not use? 23
2.6.3 Whether the font size can change? 23
2.6.4 How to switch the strokes input method? 23
2.6.5 How to shut down the vibration of input 23
2.7 Internet setting 23
2.7.1 Mobile phone browser to clear the cache and history 23
2.7.2 Full-screen browser and bookmark settings 24
2.7.3 Login mailbox from wab 24
2.7.4 Is it support to login e-bank? 24
2.7.5 Save images from webpage 24
2.7.6 Edit homepage 24
2.7.7 Save my favorite webpage 24
2.7.8 The phone can not surf internet, network settings 24
2.7.9 How to turn on/off network? 24
2.7.10 Check or disconnect the network method 24
2.7.11 Does it support on line while on the phone? 25
2.7.12 What is the limitation of network? (such as CDMA dule-card phone can’t support GSM
network) 25
2.8 Screen lock settings 25
2.8.1 How to set screen PIN lock? 25
2.8.2 How to set face unlock? 25

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2.8.3 How to set Pattern lock? 25
2.8.4 How many times does the phone will be locked that mistype pattern? How to unlock if forget
the pattern and whether it can unlock by G mail? 26
2.8.5 How to lock/unlock screen? 26
2.9 Clock 26
2.9.1 Add/cancel alarm clock 26
2.9.2 Does it support alarm clock at power status? 26
2.10 Application 27
2.10.1 What format software does it support? Is JAVA OK? 27
2.10.2 How to get third-party app? 27
2.10.3 Whether to support first priority install path? 27
2.10.4 How to install, manage and uninstall app? 27
2.10.5 The failure reason of install app and solution 27
2.10.6 Are there preset or operator customization software? Are they can be delete? 27
2.11 General issues about third party app 27
2.11.1 QQ related 27
2.11.2 Third-party application software installed on the SD card, could account for the mobile
phone system memory 28
2.11.3 Non-support to show the attibution 28
2.12 Backup and Recover Data 28
2.12.1 Backup and recover contacts 28
2.12.2 Is it support backup group contacts directory? 28
2.12.3 How to use the cloud backup, recover? 28
2.12.4 What data can be backup? 28
2.13 APP Management 29
2.13.1 Long press the menu button to list all programs that been used and press the icon to change
app. 29
2.13.2 Function of Task manager Error! Bookmark not defined.
2.13.3 How to run Task manager Error! Bookmark not defined.
2.13.4 Operations of Task manager Error! Bookmark not defined.
2.14 What is the function of cloud service? 29
2.15 Huawei Security Guard 29
2.16 Huawei Security Guard black list 29
2.17 Clock &Date 29
2.18 Weather 29
2.19 Connect to PC to be an U Disk 29
2.20 Method to release the storage 29
2.21 Change the brightness 30
2.22 Power saving feature of the phone’s keyboard backlight 30
2.23 Airplane mode setting 30
2.24 How to restore the factory settings? 30
2.25 How to enter/exit safety mode? 30

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2.26 Does it support HDMI? How to use? 31
2.27 Does it support TV-OUT? How to use? 31
2.28 Does it support OTG? How to use? 31
2.29 Status indicator lamp 31
2.30 Does it support mix chargers? 31
2.31 Characteristics 31
3 Others 32
3.1 Energy saving tips 32
3.2 The network data saving tips 32
3.3 What if the phone running slowly? 32
3.4 The wallpaper automatically stretching and how to set not stretching? 33
3.5 RECOBERY mode 33
3.6 Does it supports fast QR code？33
3.7 Does it support 3D acceleration? 33
3.8 Does time will return to zero and whether it will takes network data that set the time sync
automatically? 33
3.9 Is there a tape recorder? 33
3.10 Is there a film producer? 33
3.11 Does the device can review or edit word，excel，ppt，pdf file? 34
3.12 Method to check the internal storage and Micro SD 34

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1 BASIC FUNCTION
1.1 What colors dose the color scheme support?
This phone supports black and white.
1.2 Selling Characteristics
Y520U is a well-presented and straight full touch screen mobile phone. Adopt MTK MT6572
dual-core 1.2 G professional processing chip. MT6572 chip is a highly integrated 3 G chips, integrated
with advanced features, such as a modem, HD 720 p video decoder, etc. It has outstanding
multimedia performance, fluency music process, support the 3.5 mm audio interface, support
GSM/WCDMA, dual-SIM card( Some models are single card), TFT card, support FM, WIFI, BT, GPS,
MP3, MIDI, WAV, AMR, AAC, MP4, 3GP, G-SENSOR, and etc. Holding this phone seems carrying a
professional stereo player, a good entertainment partner.

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1.3 Keyboard introduction
(Power）
In shutdown mode，long press this button
will power on the phone.
On power on mode，short press this will lock
the phone.
On power on mode，long press this will turn
off the phone
Press this key to open the interface menu.
Long press this button can enter recently
used program list.
Click this to turn back to home page.
Long press this to enter Google search.
Click this button to return to the upper
interface.
Long press this to quit the running program.
（Volume）
Under the standby interface, press this to
turn up/down the volume.

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1.4 Assemble phone
1.5 Home page introduction
1.5.1 Add/Delete homepage
Non-support
Switch 2D/3D interface: Non-support 3D interface.
1.5.2 Main menu introduction
Click to enter main menu, Click the icon to open the corresponding application.

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The UI interface shall be replaced to the latest version, the latest version shall prevail.
1.5.3 Edit main menu
Non-support
1.5.4 How to add a short cut to homepage?
In the main menu, long press the icon and drag to the blank of the desktop.
1.6 Contact
1.6.1 Add new contact and edit photo contact PRO
1. Add new contact
Open address book >Click this icon > edit contact interface >input contact’s information> Done;
2. Set up call photo
Ps: Photo contact PRO of SIM card is non-support.
Open detail information of contact Menu edit contact, into the editing interface Click on the
links to the pictures Choose photo from Gallery or take photo directly.
1.6.2 Contacts of SIM card import and export
1. Import contacts of SIM card:
Contacts> Menu > import/export > select CARDS (actually)> next > choose contacts need to copy in
the SIM card >Next.
2.Export contacts of SIM card:
Contacts>Menu > import/export >phone >next >select CARDS (actually)> choose the contacts need
to copy on your phone>next.

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1.6.3 What is the maximum quantity of contacts can store?
The mobile phone contact declared not less than 2000 and related to memory, SIM card contacts
associated with the SIM card.
1.6.4 Group contact setting
In the “group contacts interface”, choose the “increase group contacts”> select create group > edit
group name under which account > type in the contact name and click add.
1.6.5 How to manage contacts?
Click to enter main menu，select “Backup”, The contacts can be backup and recover.
1.7 SMS
1.7.1 How to switch IME while editing SMS?
Open a new message, click on the input box, the next pop-up soft keyboard, the default is Huawei
input method, click on the keyboard icon can choose the IME wanted.
1.7.2 Delete / lock in a session-specific message, bulk delete
On conversational mode, the read information interface, long press the text message needed to lock,
choose “Lock”. Long press a session, choose the need to delete session at information interface, click
can bulk delete.
1.7.3 Message forwarding and group messaging
At message reading interface, long press the message can forward it;
Group messaging: create a new message, click on the add contact interface, choose the
contacts and click add, it will mass text to all in loop.
1.7.4 How many Chinese/English words can support in single
message?
Single page text up can support 160 words in English, 70 in Chinese. At same time 9 pages message
the most.
1.7.5 How many SMS can be stored
A session message supports a maximum of 10000 text messages, 1000 MMS (the user can modify) .
For mobile phones there is no limit to the number of MMS, associated with mobile phone free
storage space.

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1.7.6 How to set message service center
Enter the message box interface, click menu select Settings. Choose SMS “messages service
center”in the Settings. The number can be edited.
1.8 Phone call
1.8.1 Phone call recording and saving paths
Non-support
1.8.2 How to make a third-calling in process a call? How to
switch?
In the phone call interface, the options are executable blew the call icon.
On multi-call process, click can switch phone call; click all lines can be combined
for conference calls.
1.8.3 Dual SIM single pass phone, what is the prompt while the
other card is on the line?
Hint: you dial telephone temporarily unable to get through.
1.9 MMS
1.9.1 Sending MMS
1. Enter the message menu, select the “New messages”and then write new information.
2. Input the recipient and edit news content；
3. Click the menu icon, then choose "add theme" and it will automatic convert to MMS.
4. Click can add image, voice or video( it will convert to MMS while add multi-media file)
5. Finish edit and then click send.

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1.9.2 The possible cause of sending/receiving MMS failed and
solutions
Popular saying: state or network signal is bad, lead to send MMS failure.
Solution: try again later.
Blocked by the network side (MMS center), will cause the failure of MMS to send.
Popular saying 1: due to reasons such as the network side is busy, cannot handle sending MMS.
Solution 1: try again later.
Popular saying2: Information to fill in the incorrect recipient number, cause the failure of sending.
Solution 2: check whether the recipient number is correct, if wrong, please corrected and resend.
Popular saying 3: enable to add if MMS large than 300 KB.
Solution 3: delete some MMS content, and the other MMS is less than 300 KB and try sending again
Overdue bills
Popular saying: owe to send failure.
Solution: after payment, send again
Mobile phone memory is not enough, cannot receive MMS
Popular saying: out of mobile phone memory cause the failure of receiving.
Solution: release the cell phone memory, make the remaining space is more than 20M.
1.9.3 Whether the MMS is affected by file size / video format /
resolution and other factors?
Video and audio files in excess of the prescribed size (usually 300 k) cannot be added as attachments.
When the image file is too large, it will automatically compressed image resolution, and then added
to the MMS in attachment, the receiving party received the image file is low resolution images
1.9.4 The path of the MMS attachments
After users receive MMS, MMS attachment is saved at path /data, users are not visible. When the
user saves the attachment, the attachment is stored as: mobile phone internal storage or SD
card/Download.
1.10 Music
1.10.1 The mains of artists, album, songs, playlist
Specifically: classified by the album name and the same album songs in a directory.
Art house: classified the singer and the same singer’s song in a directory.
Song: sorted by naming rules in a directory.

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Playlist: can add custom lists to add music file that customer likes.
1.10.2 Create music playlist
1. Click Playlist at the upper right corner then press “Recently added”, click menu and choose
Save as playlist.
2. In the pop-up interface input a name for the playlist and then click save.
3. Long press a song in the music list interface, and then will pop up an alert box, select “add
songs to playlists”, then choose the playlist wants to add.
1.10.3 Play mode introduction
1. Order play (default): sequential playing songs from first to last at list and stop after the
last been played.
2. Random play: Random play the songs in the playlist and stop after every song been played
one time.
3. Sequentially playing every song of the playlist one time and then repeat.
4. One single loop playing: the current playing song been played over and over again.
5. Random + the whole song cycle play: Repeatedly and randomly play the song of the playlist.
1.10.4 Background playing and exit player, non-support to
shown lyric.
Background play: enter the music →players →play any audio files →play in the process of press
back or home button.
Quit music: click on playing interface then click back or home button.
1.11 Take photo/video
1.11.1 Does it is able to use the camera and video function
without SD card?
The phone can take photo/video without SD card
1.11.2 Some photos/video file could not be opened
1. Format the phone not support
2. Out of memory
3. File damaged
4. The file that protected by copyright (such as dcf. File)
5. Out of mobile phone resources, please shut down some third-party that already opened and
occupy resources.

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6. Rarely unknown errors occurred at the application, try to restart the mobile phone.
1.11.3 The default path of saving photos and videos and the
change method
1. The camera of Y520 is unable to set the default save path and the save path is: Settings > the
default storage location.
2. When the default storage location is mobile phone storage, the save path of the Camera is:
file manager\ phone storage \ DCIM \ Camera.
3. When the default storage location is SD card, image store path is: file manager> SD card \
DCIM \ Camera.
1.11.4 Edit photos/videos, add photos frame
1. Edit photo: when browse photos, click menu> more and then select left rotation, rotation,
trim or edit, etc.
2. Non-support to edit video.
3. Non-support to add photo frame.
1.11.5 Does it support playing HD video?
Can support 720p HD video playback and support 60 FPS.
1.11.6 Is the camera shutter can be set to silent?
No
1.11.7 How to switch front/back camera?
Click to switch front/back camera.
1.11.8 Video format and the size of video
Format: 3GP, 720P the most
1.11.9 Photo format and the size of image
Format: JPEG The image pixel size: 500W, 300W, 200W, 130W, 100W, VGA, QVG
1.12 Media
1.12.1 Does the media can working background while on the
line and continuing automatically after hang up？
1. The playing media will automatically stop when putting though a phone call

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2. The media will automatically play after hang up the phone.
1.12.2 Why some media cannot be played by phone?
1. Format the phone non-support.
The media support the following audio or video encoding and format:
-- Video encoding：MPEG4，H263，H264
-- Audio encoding：AAC，AMR-NB/WB
-- File formats：3gp，mp4
-- Maximum coding rate：4Mbps
2. Instability internet.
3. The phone is out of storage.
1.12.3 Why some media playing on line have bad effects?
1. The effect of the source itself is bad。
2. The internet is not good。
3. Mobile phone hardware problems, such as the display is damaged.
4. The phone is out of storage
5. Higher usage of CPU.
6. Too many programs running at this moment.
1.12.4 Does it will cause the phone out of memory that
download while playing online video?
Streaming download file use the RAM instead of mobile phone storage space, will not lead the cell
phone out of memory.
1.13 Bluetooth
1.13.1 The format of the data can be transferred by Bluetooth
Images, audio, video, web, contacts, and other commonly used data are all can be sent via Bluetooth
1.13.2 How to transfer data file via Bluetooth?
Non-support

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1.13.3 Device cannot be searched by others
Did not open the Bluetooth
Solution: click > > Wireless &networks，turn on Bluetooth.
Bluetooth is invisible after to be turned on
Solution: click > >Wireless &networks > Bluetooth > Visibility
1.13.4 Effective transmission distance of Bluetooth
10 m
1.13.5 The reason that cannot connect with others
Mobile phone can support A2DP, HSP, HFP, PAN, HIDH, OPP, PBAP profile etc. If confirm the
connection device also support these profile but still unable to connect, please refer to the following
situations:
Unable to search for other device.
Solution: whether the other phone’s Bluetooth was turn on and able to be searched.
Unable to search the Bluetooth headset.
Solution: Please make sure the headphones can be search already, associated settings, please refer
to the manual the use of headphone
Cannot connect with other mobile phone when sending files.
Solution: please make sure the other phone support receives the file, or whether to support to
receive this type of file.
1.13.6 On-line by use Bluetooth to connect PC
Support haring network with computer and Bluetooth game.
Non-support PAN, yet support share network resource with other mobile phone.
Press settings> more>Tethering & portable hotspot >Bluetooth tethering, accept the connect
requirement, then the individual local area network been set up.
Mobile phone support Bluetooth game. Application of this function depends on three sides
app design, the general steps :
a. In the game to choose search other Bluetooth devices
b. Find the Bluetooth device and preset matching OK
c. Start game

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1.14 GPS Navigation
1.14.1 What is the preset navigation
The preset navigation is Google navigation software.
1.14.2 How to deal with missing navigation files or missing
authority or activation code？
Please contact the after-sales navigation software
1.14.3 How to deal with cannot find navigation satellite
If you are indoors, due to the GPS can't locate indoors, please search star moved outside
If you are outside, please check if there is a tall buildings around such as shelter, the shelter of tall
buildings can lead to the satellite signal can't receive, please try to choose empty place to search
GPS.
1.14.4 Does it support FM radio? How to save the channel that
searched manually?
FM radio is supported.
Choose to manually input channel and the frequency of the manual to lose will be automatically
stored in the channel list, click search on a channel or the next search to the channel will not save,
must be saved after collection.
1.14.5 Does it support themes download or dynamic
wallpaper?
Do not support theme to download
Preset dynamic wallpaper settings:
In the standby interface, click menu >wallpaper > dynamic wallpaper, choice wallpaper and then click
the “set wallpaper”.
Click > >Display>wallpaper>dynamic wallpaper，choice wallpaper and then click “set
wallpaper”.
1.14.6 Does it support video calls or video chat?
Non-support
1.14.7 Whether to support screen shot and how?
Support, press the volume down key + the power button the same time.

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1.14.8 Whether to support Flash? Does it available to download
flash software?
Non-support
1.14.9 Earphone
Standard earphone line sequence is American line sequence, currently the industry mainstream line
sequence
Standard earphone belt hook key, keys to answer or hang up the phone, also can play/pause music,
voiceless sound volume adjusting button, but allows users to use other key on the headset, button
adjustable call volume, while listening to music can control play and stop and the volume adjustment
can be performed.
2 General Settings
2.1 E-mail
2.1.1 Mailbox setting
add a new E-mail count
Main menu>E-mail, the account can setting manually and automatically.
-- Manually setting:
1. Account setting interface>input account and password.
2. Click manually setting
3. Click POP3, receiving sever setting interface.
4. Click next, enter the outgoing sever setting interface.
5. Click next, enter the E-mail settings interface and name you a name and the account.
6. Click next, finish log in process and enter the mailbox.
-- Auto setting (Automatically setting need the mobile phone has preset parameters of this type of
Email):
1. Account setting interface>input account and pass word
2. Click next
3. Click next, finish log in process and enter the mailbox.
For not preset Email account login process Settings, the user can login website on the Email service
providers to search.
Send E-mail
In the mailbox click “Edit e-mail”to enter write e-mail interface, edit recipients, theme, contents and
then press send.

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Check, delete e-mail
At inbox interface, click the e-mail and you can read it; press delete can delete this e-mail.
Delete E-mail account
Open Email, press menu>account> Menu>Delete Account, choose “delete account”in the pop up
box.
2.1.2 Whether to support read email off line
For the email been download, it is able to read offline.
2.1.3 G mail（Chinese version does not prepared, just for your
reference）
Support, except Chinese area
2.1.4 Synchronize contacts, schedule and what to do if
synchronize failed
Synchronize contacts need to log in at least one Exchange account.
Account Settings interface, select Exchange, Look up mailbox server configuration from the website
of email service providers, the configuration is complete and successful landing.
Enter the main menu, select > accounts and synchronization, choose the need to synchronize
account and check the options need to be synchronized; Clicking menu > immediately
synchronization, synchronization the content checked from the server to the phone.
If Synchronous contacts failed, please check whether the mobile data connection open and mailbox
server support contact synchronization.
2.2 WLAN Setting
2.2.1 Use WLAN to connect the internet
1. In the homepage，click > > WIRELESS&NETWORKS > WLAN。
2. If the WLAN switch is off, check the open
3. If it is opened, the phone will automatically scan available hot spots nearly. Click the hot spots
needs to connect, enter the correct password in the pop-up dialog box, click connect; After
successfully connected hot spots, it is able to access to the Internet through the WLAN.
2.2.2 What is the WLAN agreement the device support and the
transfer rate?
802.11b/g/n.