Hubbell GAI-Tronics 1193 User manual

GAI-TRONICS
A division of Hubbell Ltd
VoIP Telephones
Configuration Guide:
Firmware versions:
1193 Telephones: v1.08
1201 Telephones (Auteldac 6): v1.08
Document Ref: 502-20-0171-001, GAI-ENG-568 Iss 6. Nov 2020.

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VoIP Telephones
Configuration Guide
Firmware versions:
1193 Telephones: v1.08
1201 Telephones (Auteldac 6): v1.08
This guide applies to products containing the 999-02-1193-xxx main VoIP PCB
(referred to as the “1193” PCB) and the 999-02-1201-xxx Auteldac 6 PCB (referred
to as the “1201” PCB)
CONFIDENTIAL
The contents of this publication are confidential, are the property of GAI-Tronics, and may not
be reproduced, wholly or in part, without their written permission.
TRADEMARKS and LICENCES
All product and brand names are trademarks of their respective owners.
Software licences and notices are available on the GAI-Tronics website at
www.hubbell.com/gai-tronics/en/voip-support
POLICY
The policy of GAI-Tronics is one of continual development and improvement of products and
we reserve the right therefore to alter specifications without notice.
GAI-Tronics
Brunel Drive
Stretton Park
BURTON-UPON-TRENT
Staffordshire
England
DE13 0BZ
Tel.: [phone]
Fax.: [phone]
www.gai-tronics.com

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Contents
1. Introduction......................................................................................................................... 5
2. Models supported............................................................................................................... 6
3. How the product is intended to work.................................................................................. 6
3.1 Operating Sequence.................................................................................................. 6
3.2 Dictionary of terms..................................................................................................... 7
4. Setting up and Configuring the Telephones....................................................................... 9
4.1 Web Page Structure .................................................................................................. 9
4.2 Quick Start............................................................................................................... 12
4.3 Web Page Controls.................................................................................................. 12
4.4 Configuration Parameter Descriptions..................................................................... 12
4.5 Code string explanations......................................................................................... 55
4.5.1 Codecs................................................................................................................. 56
4.5.2 Button map string................................................................................................. 56
4.5.3 Speed dial group array ........................................................................................ 58
4.5.4 LED / Relay map string........................................................................................ 59
4.5.5 Call progress patterns and priorities.................................................................... 59
4.5.6 Input pattern......................................................................................................... 61
4.5.7 Fault mask codes................................................................................................. 62
4.5.8 Ring Tones / Call Progress Tones....................................................................... 62
4.5.8.1 Suggested tone settings (UK)...................................................................... 63
4.5.8.2 Suggested tone settings (US)...................................................................... 63
4.5.8.3 Suggested tone settings (France) ............................................................... 64
4.5.8.4 Suggested tone settings (Netherlands) ....................................................... 64
4.5.8.5 Suggested tone settings (Portugal) ............................................................. 64
4.5.8.6 Suggested tone settings (Norway) .............................................................. 65
4.5.8.7 Parameters for specifying custom call progress tones................................ 65
4.6 Status Page ............................................................................................................. 66
4.6.1 System Status...................................................................................................... 66
4.6.1.1 General status ............................................................................................. 66
4.6.1.2 SIP status..................................................................................................... 66
4.6.2 Calls..................................................................................................................... 66
5. Server Failover................................................................................................................. 66
6. Audio Path Testing (APT)................................................................................................. 67
7. Features on the main 1193 PCB...................................................................................... 68
7.1 Reset button ............................................................................................................ 68
7.2 Factory Restore button............................................................................................ 68
7.3 LEDs........................................................................................................................ 69
7.4 USB connection....................................................................................................... 69
8. Remote update................................................................................................................. 69

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8.1 Structure of files used in the update process .......................................................... 70
8.1.1 Update control file................................................................................................ 70
8.1.2 Configuration file.................................................................................................. 70
8.1.3 Firmware and boot files ....................................................................................... 71
8.2 TFTP update process.............................................................................................. 71
8.2.1 TFTP Upgrade Example...................................................................................... 72
9. SNMP............................................................................................................................... 74
9.1 General SNMP set up.............................................................................................. 74
9.2 Maintenance ............................................................................................................ 75
9.3 SNMP Traps ............................................................................................................ 75
10. Fault reporting (via SNMP and / or FTP).......................................................................... 75
11. TMA.................................................................................................................................. 76
12. Restore to Factory defaults .............................................................................................. 77
13. Copyright Notices............................................................................................................. 77

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1. Introduction
This guide provides information on the operation and configuration of second generation GAI-
Tronics rugged VoIP telephones containing the 999-02-1193-xxx main VoIP PCB (referred to
as the “1193” PCB) or the 999-02-1201-xxx Auteldac 6 PCB (referred to as the “1201” PCB).
There are significant changes to the configuration commands and web pages from those in
first generation products. Configuration guides for previous versions will remain available on
the GAI-Tronics UK website (www.hubbell.com/gai-tronics/en/voip-support) as a reference for
earlier versions.
GAI-Tronics VoIP telephones are available in a variety of model styles, including handset and
hands-free models, but the programming and configuration methods are common to all.
Please note that the features may depend on the model type, and that therefore this guide
may describe features not available on the particular model being configured.
Features of the GAI-Tronics range of VoIP telephones include:
•SIP compatible (RFC3261) only
•Registration with multiple SIP proxies
•Configurable via web pages, SNMP or by the telephone downloading a configuration
file
•Outgoing cascading call lists
•Real-time alarm reporting via SNMP
•4 auxiliary inputs, 2 volt-free contact outputs (except Auteldac 6, which has no inputs
and only a single output).
This guide does not include information on:
•Installation, cabling and connections (see guide 502-20-0172-001 for Commander,
Help Point or Titan products, or 502-20-0600-001 for Auteldac 6)
•Setting up, configuring and operating a network for VoIP. Please ensure that the
network is configured to allow VoIP communications (using the SIP protocol) between
the desired locations before attempting to configure GAI-Tronics telephones.

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2. Models supported
This guide applies to products containing the 999-02-1193-xxx VoIP PCB or the 999-02-1201-
xxx Auteldac 6 PCB
3. How the product is intended to work
The VoIP telephone has been designed to mimic the behaviour of a traditional, analogue
telephone, specifically based on the GAI-Tronics range of rugged telephones, to give
continuity where VoIP and analogue units are used in similar situations.
Accordingly, traditional telephone terminology is used throughout the manuals and
documentation, and many of the features are designed to mimic analogue telephone
behaviour.
A major difference between analogue telephones and VoIP is that, with analogue units, most
signalling and tones such as ringing, dial tone, busy tone etc., are provided by a telephone
exchange (PABX), whereas the VoIP unit must generate these itself. The telephone provides
features to change the various tones to emulate those of different countries or PABXs, to give
familiar operation in its intended location.
3.1 Operating Sequence.
Typical sequences of events for various model types are explained below:
Handset models (Titan, Commander, Auteldac 6)
Placing a call
•Lift handset (off hook) or press the headset on/off hook button if fitted (A6 only)
•Dial tone in receiver
•Dial number –either by:
oPressing a memory dial, in which case the call is initiated immediately, or
oPressing a sequence of digits, in which case the call is initiated when a
termination digit is pressed (* or # by default, but see section 4.5.6), or if
no digit is pressed for 5 seconds. A confidence tone is heard in the
receiver for each digit pressed.
•Call progress tone in receiver (e.g. ring tone)
•Call is answered by remote party
•Normal voice call
•Replace handset (on hook) or press the headset on/off hook button if fitted (A6
only)
•Call terminates.
Receiving a call
•Telephone rings
•Lift handset (off hook) or press the headset on/off hook button if fitted (A6 only)
•Normal voice call
•Replace handset (on hook) or press the headset on/off hook button if fitted (A6
only)
•Call terminates.
Hands-free models (VR, Help Point, Sentinel and PHP400)
Placing a call
•Either
oPress a memory dial button (wake and dial), or
oPress an ON/OFF button (dial tone heard from speaker), followed by a
sequence of digits, in which case the call is initiated when a termination
digit is pressed (* or # by default, but see section 4.5.6), or if no digit is
pressed for 5 seconds.
•Dialling confidence tones heard from speaker
•Call progress tone heard from speaker (e.g. ring tone)
•Call is answered by remote party
•Normal voice call

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•Call terminates when the called party hangs up or if an ON/OFF button is
pressed.
Receiving a call (with autoanswer OFF. See below for the behaviour when each
different autoanswer mode is enabled)
•Ringing heard from speaker
•Press any memory dial button or an ON/OFF button to answer call
•Normal voice call
•Call terminates when the calling party hangs up or if an ON/OFF button is
pressed
Autoanswer modes
•Preceding Tone
oThe telephone rings (using its default ring tone) before automatically
starting a normal 2-way voice call.
oThe number of rings is set by the parameter
phone_autoanswer_ring_count.
oIf the ring tone is continuous (ie has no OFF duration), the tone will play
for a fixed period of time equal to phone_autoanswer_ring_count x 10ms.
•Silent Answer
oThe telephone will start a normal 2-way voice call immediately with no
preceding tone.
•Babyphone Mode
oThe telephone will start a listen-only call immediately with no preceding
tone and no voice reception from the calling party.
oThe telephone’s speaker is muted
•Page Mode
oThe telephone rings (using its default ring tone) before automatically
starting a receive-only voice call
oThe telephone’s microphone is muted and the speaker volume is set to
maximum
oThe number of rings is set by the parameter
phone_autoanswer_ring_count.
oIf the ring tone is continuous (ie has no OFF duration), the tone will play
for a fixed period of time equal to phone_autoanswer_ring_count x 10ms.
•Off
oThe telephone will not autoanswer incoming calls
3.2 Dictionary of terms
Busy tone
A tone played to the user to indicate that a call has failed because the called party is engaged
Call progress tone
One of a number of different tones played to the user to indicate the status of a call. Dial
tone, busy tone and NU tone are all examples of call progress tones.
Confidence tones
Tones played to the user to indicate that dialling is in progress, by imitating DTMF tones used
by analog telephones.
Dial tone
A tone played to the user to indicate that the telephone is ready to dial –ie it is off hook and
waiting for a button to be pressed to initiate a call.
Dialling
Used to describe the process of initiating a call, usually by pressing a memory button or a
series of digit buttons.
DTMF
Standing for “dual tone multi-frequency”, the dialling digit tones produced by a touch-tone
phone. Commonly used for signalling in analogue systems.

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Handset phone
Used to denote a telephone from the GAI-Tronics Titan or Commander product ranges, with a
separate handset attached to the main telephone body by a heavy duty flexible cord. No
separate loudspeaker is fitted to these models.
Hands-Free phone
Used to denote a telephone from the GAI-Tronics Help Point or Vandal Resistant product
ranges, with a microphone and speaker integrated into a flat panel. No corded handset is
fitted to these models.
LNR
Standing for “last number redial”, this is a button provided on some models of GAI-Tronics
phone to redial the last manually dialled number.
Memory dial number
On an analogue or cellular phone, memory numbers are pre-stored digit sequences used to
start calls. With VoIP these can also be URI’s rather than numbers, but are still referred to in
the same way.
Mute
A function to temporarily mute the microphone so that the remote party cannot hear. On GAI-
Tronics telephones this function is provided by the "S" button.
NU tone
Number unobtainable tone –used to indicate that a call cannot connect due to the end point
not being recognised.
Off hook
Used to denote the state of a telephone during an active call, or when a call has been
initiated. For a handset phone, off hook usually means that the handset is lifted.
On hook
Used to denote a telephone in the idle state –no call started or answered. A telephone is still
on hook when it is ringing on an incoming call. For a handset phone, on hook usually means
the handset is not lifted. If a call is terminated whilst the handset is still lifted (for example by
the CALL LIMIT timer), the telephone is placed into the on hook state. For a hands-free
phone, on hook means that no ON or WAKE & DIAL button has been pressed following a
terminated call or reset.
Register Fail tone
A tone played to the user initiating a call to indicate that the telephone is not currently
registered with a registrar, meaning that a call cannot be made.
Ring tone
A tone played to the user initiating a call to indicate that the call has been placed but not yet
answered. This usually signifies that the remote end is ringing.
Ringing
A loud alert tone made by the telephone indicating that an incoming call is ready to be
answered.
Secrecy (mute)
A function to temporarily mute the microphone so that the remote party cannot hear. On GAI-
Tronics telephones this function is provided by the "S" button.
Sidetone
On handset phones, part of the microphone signal is fed to the earpiece so that the user can
hear his or her own voice during the call. This makes it a more natural experience, and has
been a feature of analogue telephones since their invention. Not used on hands-free phones.

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4. Setting up and Configuring the Telephones.
Each telephone must be configured for use on the intended network. Most models have
memory-dial locations, which will need to be set up. The telephone also has a range of
customisable features. All of these can be set up using one of 3 different methods:
•Web pages (the simplest and quickest method for configuring an individual phone)
•SNMP
•Downloading configuration files (the most efficient method for multiple updates)
Note:
All of the above access methods require you to know the unit's username and
password.
Please ensure these details are recorded securely once set or changed.
4.1 Web Page Structure
All the web pages in the telephone have a common header section showing the name of the
device, the current user name, links to the 3 main sections (Home, Configuration & Status),
and controls for the configuration process (Update, Save, Restore, Reboot etc).
The Home Page shows information about the 4 VoIP Accounts (SIP servers) that it can
register with:
As well as local network information about the telephone:
Selecting Configuration allows access to the configuration main pages (shown in a black bar
across the top) and the various sub-pages (shown down the left-hand side of each page, eg:

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The list of sub-pages down the left-hand side changes according to the main page selected
from the main page bar. The example above shows the Accounts sub-page within the
System main page. The current position in the web page structure is shown below the main
page bar.
The “Advanced” button toggles the lists of main and sub-pages between a basic set (sufficient
for most configuration tasks) and an advanced set containing more detail. Note that some
parameters on individual sub-pages may also be hidden in basic mode.
The web page structure within the configuration section is shown below. Pages shown in
grey are visible only in advanced mode.
Main pages
Sub pages
Position in tree structure