Hubbell GAI-Tronics Division 2 351-71 User manual

Pub. 42004-500C
G A I - T R O N I C S ®C O R P O R A T I O N
A H U B B E L L C O M P A N Y
Division 2 VoIP Page Phones
Wired and WiFi
TA B L E O F CO N T E N T S
GAI-Tronics Corporation 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
General Information.......................................................................................................................1
Features and Functions ..........................................................................................................................4
Hardware Description............................................................................................................................4
External.................................................................................................................................................4
Internal..................................................................................................................................................5
System Requirements and Limitations.................................................................................................6
VoIP......................................................................................................................................................6
VoIP WiFi.............................................................................................................................................6
Multicast Broadcasting .........................................................................................................................6
VoIP Subscriber Tips .............................................................................................................................7
Operation.........................................................................................................................................7
Handset Receiver Volume Control........................................................................................................7
Handset Operation..................................................................................................................................7
Headset Operation..................................................................................................................................7
Amplifier Paging (Multicast Broadcast)...............................................................................................8
Installation ......................................................................................................................................8
Important Safety Information...............................................................................................................8
Enclosure Mounting and Cable Entries................................................................................................9
Front Cover Removal.............................................................................................................................9
Field Wiring...........................................................................................................................................10
Network Cable....................................................................................................................................11
Power ..................................................................................................................................................11
Auxiliary I/O.......................................................................................................................................12
USB port ................................................................................................................................................13
Front Cover Installation.......................................................................................................................13
Programming ................................................................................................................................13
First Time WiFi Interface Setup..........................................................................................................13
Reset WiFi Interface.............................................................................................................................16
VoIP Page Phone Setup........................................................................................................................16
VoIP Page Phone Initial Network Configuration ..............................................................................17

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 2 of 2
GAI-Tronics Corporation 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Alternate Configuration Methods.......................................................................................................17
Maximum (Handset Receiver) Level Remote Control ......................................................................17
Input Contacts.......................................................................................................................................17
Output Contacts....................................................................................................................................18
Maintenance..................................................................................................................................18
Monitoring and Reporting...................................................................................................................18
Status Indication...................................................................................................................................19
Power ..................................................................................................................................................19
Heartbeat.............................................................................................................................................19
Link.....................................................................................................................................................19
Speed................................................................................................................................................... 19
WiFi Activity (WiFi Units Only)........................................................................................................19
WiFi Ready (WiFi Units Only)...........................................................................................................19
WiFi Connected (WiFi Units Only)....................................................................................................19
VoIP Circuit PCBA Pushbuttons ........................................................................................................19
Reset....................................................................................................................................................19
Factory ................................................................................................................................................ 19
Service....................................................................................................................................................20
Troubleshooting....................................................................................................................................21
Reference Documentation ............................................................................................................21
Specifications ................................................................................................................................21
Power......................................................................................................................................................21
Network..................................................................................................................................................22
Audio......................................................................................................................................................22
I/O...........................................................................................................................................................23
Environmental.......................................................................................................................................23
Mechanical.............................................................................................................................................23
Approvals.......................................................................................................................................24

Pub. 42004-500C
GAI-TRONICS®CORPORATION
A HUBBELL COMPANY
Division 2 VoIP Page Phones
Wired and WiFi
GAI-Tronics Corporation 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374  800-492-1212  Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
GAI-Tronics’ Class I, Division 2 VoIP Page Phones are constructed of durable glass-reinforced
engineered plastic and are weatherproof rated NEMA 4X. The built-in Class D paging amplifier provides
up to 30 watts of speaker output, allowing multicast broadcast page announcements over speakers
connected to the phone’s amplifier output. Autodial
telephone models dial a preprogrammed number
when the handset is lifted from the cradle.
GAI-Tronics’ VoIP Page Phones are available in
wired and wireless versions with two model types,
handset and handset with auxiliary jack. Both model
types have three input power options (see the model
chart in Table 1).
Div. 2 VoIP Page Phones connect to a 10/100 BaseT
Ethernet network. An external ac or dc power source
is required for full audio power operation. Power-
over-Ethernet (PoE) models do not require additional
power but have limited speaker output.
WiFi models connect to a WLAN (wireless local area
network) meeting the IEEE 802.11 a/b/g/n standard.
An external ac or dc power source is required for
operation.
Div. 2 VoIP Page Phones also provide real-time
alarm reporting. This enables monitoring the telephones’ activity to address caller needs or maintenance
issues immediately. There are also configurable inputs and outputs available in all models.
Figure 1. Model 351-8xx Div. 2
VoIP WiFi Page Phone

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 2 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Table 1. Model Chart
Handset Models
Model
Description
351-713
Div. 2 VoIP AC Page Phone
351-723
Div. 2 VoIP DC Page Phone
351-733
Div. 2 VoIP PoE Page Phone
351-714
Div. 2 VoIP AC Page Phone with Relay
351-724
Div. 2 VoIP DC Page Phone with Relay
351-734
Div. 2 VoIP PoE Page Phone with Relay
351-813
Div. 2 VoIP WiFi AC Page Phone
351-823
Div. 2 VoIP WiFi DC Page Phone
351-814
Div. 2 VoIP WiFi AC Page Phone with Relay
351-824
Div. 2 VoIP WiFi DC Page Phone with Relay
Handset with Auxiliary Jack Models
Model
Description
351-715
Div. 2 VoIP AC Page Phone
351-725
Div. 2 VoIP DC Page Phone
351-735
Div. 2 VoIP PoE Page Phone
351-716
Div. 2 VoIP AC Page Phone with Relay
351-726
Div. 2 VoIP DC Page Phone with Relay
351-736
Div. 2 VoIP PoE Page Phone with Relay
351-815
Div. 2 VoIP WiFi AC Page Phone
351-825
Div. 2 VoIP WiFi DC Page Phone
351-816
Div. 2 VoIP WiFi AC Page Phone with Relay
351-826
Div. 2 VoIP WiFi DC Page Phone with Relay
NOTE:All model numbers require an additional three digits to specify color, handset cord, and
additional features (see Table 2 for complete part number configuration).

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 3 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Table 2. VoIP Page Phone Model Number Breakdown
351-
Transmission
Power
Operation
Finish
Handset
Options
Wired
7
Wifi*
8
AC
1
DC
2
POE*
3
Page Phone
3
Page Phone with Relay
4
Page Phone with Auxiliary Jack
5
Page Phone with Auxiliary Jack
and Relay
6
Orange
1
Gray
2
Yellow
3
Red
4
None
0
6 Feet
1
15 Feet
2
6 Feet Hytrel®
4
15 Feet Hytrel®
5
15-inch Armored Cord
7
None
0
Door Spring (SK)
1
Keylock Door
2
Autodial with Door Spring
3
Autodial
4
Autodial with Keylock Door
5
Autodial with Door Spring and
Keylock Door
6
*NOTE:POE is not available on WiFi models.

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 4 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Features and Functions
GAI-Tronics VoIP telephones include the following features:
• SIP compatible (RFC3261)
• real-time alarm reporting via SNMP, syslog, or TMA
• PoE (Power-over-Ethernet) compatible (Power Mode A, Class 0)
• configurable via web page or download
• four configurable auxiliary inputs
• two configurable dry-contact outputs (relay units only)
Hardware Description
External
These Division 2 VoIP Page Phones may contain:
• handset • standard keypad • volume control push button
• ringer • auxiliary jack with cap. • weatherproof WiFi antenna
The handset rests on a cradle with a magnetic reed switch to signal an off-hook condition. VoIP WiFi
models have a weatherproof antenna mounted to the top of the enclosure (see Figure 2).
Figure 2. Division 2 VoIP WiFi Page Phone

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 5 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Internal
Model 351-7xx VoIP Page Phones
The power supply, input power terminal block, relay PCBA, ringer and shield are mounted in the rear
enclosure. The VoIP carrier PCBA, VoIP circuit PCBA, amplifier PCBA, handset/headset adapter
PCBA, and keypad PCBA are mounted to the front cover. Amplifier-only versions do not include a
keypad PCBA (see Figure 3).
Model 351-8xx VoIP WiFi Page Phones
The power supply, input power terminal block, relay PCBA, ringer, shield, and Div. 2 external antenna
are mounted in the rear enclosure. The VoIP/WiFi carrier PCBA, VoIP circuit PCBA, WiFi module,
amplifier PCBA, handset/headset adapter PCBA, and keypad PCBA are mounted to the front cover.
Amplifier-only versions do not include a keypad (see Figure 4).
Figure 3. Model 351-7xx Div. 2 VoIP Page Phone

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 6 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Figure 4. Model 351-8xx Div. 2 VoIP WiFi Page Phone
System Requirements and Limitations
VoIP
Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN.
Systems containing three or more VoIP telephones require a 10/100 BaseT Ethernet network with SIP
(Session Initiation Protocol) server. Call capacity is limited by the customer’s LAN media capabilities
and the services available at each end point.
VoIP WiFi
Two telephones can communicate wirelessly in a peer-to-peer configuration without the need for a LAN
connection. Systems containing three or more WiFi telephones (or a combination of WiFi and hardwired-
connected VoIP telephones) require a wireless access point connected to a 10/100 BaseT Ethernet
network with SIP server. Call capacity is limited by the customer’s LAN media capabilities and the
services available at each end point.
Multicast Broadcasting
Each telephone receives multicast audio streams and broadcasts the audio received. Multicast paging
achieves public address functionality when multiple endpoint amplifiers broadcast an audio stream
received from a multicast socket. Multicast requires the use of a SIP server or IP device that specifically
supports multicast functionality and each telephone must be configured (enabled) to receive multicast
packets.

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 7 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
VoIP Subscriber Tips
For existing and new subscriptions to an interconnected VoIP service provider, the following points
should be addressed:
•Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.
•Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.
•Have a clear understanding of any limitations of the local 911 service.
•Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
•For questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.
Operation
Handset Receiver Volume Control
Use the push-button switch, located on the front panel, to adjust the handset receiver volume. The
volume decreases from 20 dB, to 12 dB, to 0 dB, and back up to 20 dB of the original signal, with each
button press. The signal level is reset to 20 dB after the end of each call.
Handset Operation
1. Lift the handset to place a call.
2. Adjust the handset receiver volume control to the desired level by pressing the volume control push
button located on the front panel.
3. Dial the desired number. Autodial models will call a preprogrammed number (garage, dorm, etc.).
4. Place the handset on hook after completing the call.
Headset Operation
1. Plug the headset into the auxiliary jack on the front panel by removing the sealing cap from the
receptacle, aligning the connector pins, and screwing the two ends together.
NOTE:The headset can be connected while the unit is powered.
2. Press the headset page switch on the extension cord to place a call.
3. Slide the page switch to maintain it in a pressed state.
4. Adjust the headset receiver volume to the desired level by pressing the volume control push button
located on the front panel.
5. Dial the desired number. Autodial models will call a preprogrammed number (garage, dorm, etc.).
6. Release the page switch from the pressed state to end the call.

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 8 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Amplifier Paging (Multicast Broadcast)
When making a multicast call, the SIP server or IP device will send paging requests to a specific IP
address and multiple telephones accept and play the subsequent audio. GAI-Tronics’VoIP telephones
can be programmed for up to eight multicast addresses to permit the receipt of multicast broadcasts from
different sources or to enable zoning of broadcasts. Each multicast address can be assigned a priority (via
programming) to define the override order. A telephone with multicast enabled can still make and receive
normal calls. Normal calls are also assigned a priority level to define whether calls override multicasts or
vice versa.
Installation
Important Safety Information
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
•NEVER install a telephone or network wiring during a lightning storm.
•NEVER install network jacks in wet locations unless the jack is specifically designed for wet
locations.
•NEVER touch uninsulated network wires or terminals unless the network line has been disconnected
at the network interface.
•USE CAUTION when installing or modifying network lines.
•Use silicone sealant or equivalent around and inside all conduit entries
•Install a Cat5 data line lightning surge protector on any phone installed where the phone or phone
cable is at risk of being exposed to lightning strikes. The lightning arrestor must be installed as close
to the phone as possible in a non-hazardous environment. The lightning arrestor must not be installed
within the telephone enclosure.
•USE CAUTION when installing or modifying Category 5 data lines.
GAI-Tronics recommends the following precautionary measures to protect the unit during installation:
•Install this unit using appropriate Division 2 wiring methods.
•Run the subscriber line inside conduit to ensure that the unit is vandal resistant.
•Use conduit entries located on the bottom of the enclosure to prevent any condensation forming inside
the conduit from dripping into the unit. Additionally, using bottom conduit entries makes water less
likely to enter the unit at the conduit connection points.
•Use Teflon™ pipe joint tape or a thread sealing compound around the conduit threads to seal
threaded connections and prevent water from entering into the unit at the conduit location.
•Apply a small amount of silicone sealant inside and around the end of the conduit pipe that is inside
the unit. The sealant helps to prevent any condensation formed inside the conduit from dripping into
the unit. This is especially important when using the conduit entry located on the top of the
enclosure. (Manufacturers of silicon sealant include Dow Corning, Duron, General Electric, and
DuPont.)
•Sealed fittings should be installed at all cable entry points to prevent liquids from entering the unit.

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 9 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Enclosure Mounting and Cable Entries
The mounting location must be flat
and provide proper clearance,
rigidity, and strength to support the
enclosure and all contained devices.
1. Mount the enclosure using the
four 0.437-inch (11 mm)
diameter holes located on the
mounting flanges with 3/8-inch
(M8) hardware (see Figure 5).
• The suggested mounting
height for all station
enclosures is 48 inches
(1219 mm) to the center of
the bottom mounting holes
of the enclosure.
• Class I, Division 2 VoIP
Page Phones are not
supplied with conduit or
cable openings.
2. Remove the front panel.
3. Drill or punch entry openings in
the rear section of the enclosure
(see Figure 5).
• The station is suitable for
bottom entry.
• There must be a minimum
of ½ inch (13 mm) of
material between entry
holes.
Front Cover Removal
1. Remove the four screws from the front panel.
2. Turn the front panel to the right to expose the interior of the telephone enclosure.
Keep all wiring connected (see Figure 6).
3. Hang the front panel on the front door with a small piece of wire through a mounting hole on the
panel.
Figure 5. Mounting Details

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 10 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Figure 6. Installation and Maintenance Configuration
Field Wiring
1. For wired versions: plug the incoming Category 5 data line into the network RJ45 jack, located on the
underside of the VoIP circuit PCBA (see Figure 6 and Figure 7).
2. ac and dc powered models:
1. Remove the two screws from the power supply cover located in the rear enclosure and remove the
power supply cover.
2. Connect the incoming power conductors to the 3-point terminal block in the rear enclosure (see
the Local Power section).
3. Reattach the power supply cover using the two screws previously removed from the cover.
3. Route the speaker cable along the left side of the power supply to the speaker plug, P4, located on the
amplifier PCBA, on the front cover.
4. Terminate the speaker connection wires per the PCBA silk screen text.
5. Install all additional connections as indicated in the following subsections (see Table 3 and Figure 7).

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 11 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Table 3. Recommended Cable
Cable Use Size
LAN Cat5 or better UTP cable with an RJ45 connector
Power two-conductor, No. 18 AWG is typical
Inputs two-conductor, No. 22 AWG is typical
Output contacts two-conductor, No. 18 AWG is typical
Speaker two or three-conductor, No. 18 AWG is typical
Figure 7. Internal PCBA Connections
Network Cable
Connect a Category 5 or better UTP cable with an RJ45 connector between the LAN (Local Area
Network) and the VoIP PCBA (see Figure 7). The RJ45 jack is located on the underside of the VoIP
PCBA.
Power
Power-Over-Ethernet (PoE)
Connect power to the unit as indicated in the PoE equipment manual (Power Mode A, Class 0).

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 12 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Local Power
Connect ac or dc power (as labelled) to the unit’s power termination block. located in the rear enclosure
(see Figure 8).
Figure 8. AC and DC Input Power Terminal Block Labels
Auxiliary I/O
Inputs
The page-phones have four auxiliary inputs for customer use
1. Terminate the inputs to terminal block P12 (see Figure 7).
2. Connect each input between the desired input (INPUT 1–4) and common (COM) on terminal block
P12 (see Table 4).
The inputs are configurable. See the Inputs section of GAI-Tronics Pub. 42004-548 for configuration
instructions (see the Reference Documentation section).
Table 4. Auxiliary Inputs—P12
Pin
Label
Function
1
IN4
Input 4
2
COM
Common
3
IN3
Input 3
4
COM
Common
5
IN2
Input 2
6
COM
Common
7
IN1
Input 1
8
COM
Common
Inputs have an internal pull-up resistor and need to be 3.3 V dc tolerant.
Outputs(Relay UnitsOnly)
Two outputs have been provided for customer use:
1. Terminate the outputs to connector P2 on the Relay PCBA (see Figure 7).
2. Configure the outputs.
The outputs are configurable. Refer to GAI-Tronics Pub. 42004-548 for configuration instructions (see
the Reference Documentation section).

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 13 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Table 5. Output Contacts—P2
Pin
Label
Description
1
C2
Common Output 2
2
NO2
Normally Open Output 2
3
C1
Common Output 1
4
NO1
Normally Open Output 1
Relay capacity is 5 A at 30 V dc or 120 V ac.
USB port
The USB port is for GAI-Tronics service personnel only. Make no connection to this port.
Front Cover Installation
After all wiring and cable connections are complete:
1. Place the front panel on the rear enclosure.
2. Do not pinch any cables
3. Secure the front panel using the four screws and washers provided
4. Torque the screws to 10–12 lb·in (1.13–1.36 N·m).
Programming
The installer should ensure that the network is configured to allow VoIP communications (using the SIP
protocol) between the desired locations before attempting to configure the GAI-Tronics VoIP Telephones.
First Time WiFi Interface Setup
Setup the WiFi interface to configure the telephone’s WLAN connection security:
1. Power on the telephone by connecting 24 to 48 V dc to terminal block P5.
The factory default configuration of the VoIP WiFi telephone’s interface is an access point on a
network named (SSID) HF-A11_AP.
2. Connect to the HF-A11_AP network using a PC/laptop with a wireless adapter.
The yellow LED on the telephone’s WiFi interface should be ON when the PC is connected to the
HFA11_AP network.
3. Open a web browser on the PC and enter 10.10.100.254 into the address field and press ENTER.
NOTE:Verify that the PC’s wireless network adapter is set to DCHP (Obtain an IP address
automatically) to connect to the HF-A11_AP access point.
The HF-A11_AP WiFi log in window opens.
4. Enter admin for both the user and password, and log in.
The WORKING MODE CONFIGURATION web page opens:

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 14 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Figure 9. WiFi Interface Working Mode Configuration Web page
5. Select STA MODE then click the APPLY button.
The web page will show Set Successfully, Restart to use new setting.
6. Restart to use the new setting, and then click on the STA Interface Setting selection.
The STA INTERFACE SETTING web page opens:
Figure 10. WiFi Interface STA Interface Setting Web page
7. Click the SEARCH button, to the right of in the AP’s SSID field, to find the WiFi network that the
VoIP telephone will operate in.
The SITE SURVEY webpage opens, showing all available networks.

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 15 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Figure 11. WiFi Interface Site Survey Web page
8. Select the desired network and click the APPLY button.
A reminder window to enter the WEP key or pass phrase pops up.
9. Click the OK button.
10. Enter the WEP Key or Pass Phrase for the selected network and click the APPLY button.
The AP’s SSID, security mode, and encryption type fields will be filled in when the STA interface
setting webpage opens again.
NOTE:Manually enter the AP’s SSID, security mode, encryption type, and WEP key or pass phrase
if the VoIP telephone is not within the range of the wireless network that it is being
configured to operate in.
The web page will show Set Successfully, Restart to use new setting after the configuration has
updated.
11. Click on the Device Management selection.
The DEVICE MANAGEMENT webpage opens.
Figure 12. WiFi Interface Device Management Web page

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 16 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
12. Click the RESTART button, located in the RESTART MODULE section.
•The web page will show REBOOTING…while the WiFi module is restarting.
•Both LEDs on the RJ-45 jack J2 will turn OFF for several seconds while the WiFi interface
restarts.
•The green LED turns ON first; after the WiFi interface restarts.
•The yellow LED turns ON when the WiFi interface connects to the newly configured network.
13. Continue with the configuration of the VoIP telephone PCBA (see the section).
14. If an incorrect WEP Key or Pass Phrase is entered: Follow the instructions in the next section (see
the Reset WiFi Interface section).
NOTE:The WiFi module is no longer an access point on its own network (HF-A11_AP). The WiFi
module should now be connected to or trying to connect to the newly configured wireless
network. The browser web page will not change from showing REBOOTING…because the PC is
no longer connected to the HF-A11_AP network.
Reset WiFi Interface
Use this procedure to erase the current WiFi configuration in the telephone and configure the WiFi
adapter with the factory default settings.
1. Press the RLOAD button for 10 seconds to reset the WiFi interface back to factory default settings.
•The RLOAD button is on the WiFi interface PCBA.
•Both LEDs on the RJ-45 jack (J2) turn OFF for several seconds while the WiFi interface resets.
•Wait for the green LED to turn ON before trying to connect to the HF-A11_AP network.
2. Follow the instructions in the First Time WiFi Interface Setup section to connect to the HF-A11x_AP
network and change the configuration settings.
NOTE:The telephone’s power must be cycled before it will connect to the wireless network after
changing the WiFi interface configuration if the VoIP telephone was configured for DHCP.
VoIP Page Phone Setup
1. Connect a PC to the same network as the VoIP telephone.
2. Log into the unit’s web interface.
The unit is factory configured with a static IP address: 192.168.1.2.
3. Enter the username and password when prompted.
The initial factory settings are:
•USER NAME:user
•PASSWORD:password
4. Change the username and password upon first login.
This security measure helps prevent unauthorized changes to the VoIP telephone’s interface
configuration.

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 17 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
VoIP Page Phone Initial Network Configuration
Configure each VoIP PCBA for operation on the network prior to installation. Assign a local ID, domain,
proxy, and registrar.
1. Assign a host name.
Host names provide identification of different VoIP PCBAs on the network.
2. Test that calls can be made successfully.
3. Maintain the telephone by monitoring alarms.
4. Set up auto-updates.
Refer to Pub. 42004-548 for basic programming instructions for these VoIP telephones.
Alternate Configuration Methods
There are two methods to configure a GAI-Tronics VoIP page phone:
•web pages
•configuration file
Web pages (held within the telephone) can be accessed over the network using a browser such as Internet
Explorer™ to view and change settings within a single unit.
Configuration files are ASCII text files containing configuration options that can be read and edited by a
knowledgeable user. The telephone can automatically download a configuration file from the network,
providing a controlled method of configuring multiple telephones.
Maximum (Handset Receiver) Level Remote Control
The receiver volume level can be controlled remotely by changing the setting in the configuration file.
Refer to the Handset Volume Setting in the Audio Setting section in Pub. 42004-548, VoIP Telephone
Basic Configuration Guide (see the Reference Documentation section).
Input Contacts
Each RED ALERT VoIP telephone includes four dry-contact inputs (see the Specifications section for the
ratings). Each input’s mode is configurable. Inputs can be configured for one of the following modes:
•None
•Digit
•Memory Dial
•PTT/Mute
•Redial
•Volume
•Hook
•Hook HF
•Memory Hook
The inputs will generate a SYSLOG or an SNMP trap when active. Refer to Pub. 42004-548 for
programming instructions for the inputs (see the Reference Documentation section).

Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi Page 18 of 24
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-500C.docx
03/20
Output Contacts
Each RED ALERT WiFi VoIP telephone contains two dry-contact outputs (see the Specifications section
for the output ratings). Both outputs are SPST (single-pole, single-throw) contacts. The mode of each
output is configurable. Configure outputs for one of the following modes:
•On
•Off
•Ring
•Connect
•Hook
•In Use
•Ring Out
•Registered
•Emergency
The duration of activation, or on/off times, can also be set in some modes. Refer to Pub. 42004-548, for
programming instructions for the outputs (see the Reference Documentation section).
Maintenance
Monitoring and Reporting
Each telephone can recognize and generate several hardware and configuration fault condition alarms.
These alarms can be signaled to a remote site using three methods:
•syslog output over TCP
•SNMP (Simple Network Management Protocol)
•TMA (Telephone Management Application) software (purchased separately)
Available alarms are:
•handset integrity loop (if applicable)
•configuration error
•cold reset (power cycle)
•warm reset (internal command)
•keypad error, such as a stuck button (if applicable)
•key hook (off-hook status, if applicable)
•register fail
•audio path test (speaker/microphone test)