Hubbell GAI-TRONICS Division 1 352-7 2 Series User manual

Pub. 42004-486C
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
Division 1 VoIP Page Phones
Wired & WiFi
TA B L E O F CO N T E N T S
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
General Information.......................................................................................................................1
Features and Functions ..........................................................................................................................2
System Requirements and Limitations.................................................................................................3
VoIP......................................................................................................................................................3
VoIP WiFi.............................................................................................................................................3
Multicast Broadcasting .........................................................................................................................3
VoIP Subscriber Tips .............................................................................................................................3
Hardware Description............................................................................................................................4
External.................................................................................................................................................4
Internal..................................................................................................................................................6
Operation.........................................................................................................................................7
Handset Receiver Volume Control........................................................................................................7
Model 352-7x2 and 352-8x2 Handset Operation..................................................................................8
Model 352-7x3 and 352-8x3 Headset Operation ..................................................................................9
Headset Connection..............................................................................................................................9
Amplifier Paging (Multicast Broadcast).............................................................................................10
Installation ....................................................................................................................................10
Installation Guidelines..........................................................................................................................10
Mount the Telephone............................................................................................................................11
Cable Entries.........................................................................................................................................12
Front Cover Removal...........................................................................................................................12
Field Wiring...........................................................................................................................................13
Network Cable....................................................................................................................................15
Power ..................................................................................................................................................15
Auxiliary I/O.......................................................................................................................................15
USB port ................................................................................................................................................16
Front Cover Installation.......................................................................................................................16
Programming ................................................................................................................................17
First Time WiFi Interface Setup..........................................................................................................17
Reset WiFi Interface Configuration....................................................................................................20

Table of Contents Pub. 42004-486C
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
VoIP Page Phone Setup........................................................................................................................20
VoIP Page Phone Initial Network Configuration ..............................................................................20
Alternate Configuration Methods.......................................................................................................21
Input Contacts.......................................................................................................................................21
Output Contacts....................................................................................................................................21
Maximum (Handset Receiver) Level Remote Control ......................................................................21
Maintenance..................................................................................................................................22
Status Indication...................................................................................................................................22
Power ..................................................................................................................................................22
Heartbeat.............................................................................................................................................22
Link.....................................................................................................................................................22
Speed................................................................................................................................................... 22
WiFi Activity (WiFi Units Only)........................................................................................................23
WiFi Ready (WiFi Units Only)...........................................................................................................23
WiFi Connected (WiFi Units Only)....................................................................................................23
VoIP Circuit PCBA Pushbuttons ........................................................................................................23
Reset....................................................................................................................................................23
Factory ................................................................................................................................................ 23
Monitoring and Reporting...................................................................................................................23
Service....................................................................................................................................................24
Troubleshooting....................................................................................................................................24
Reference Documentation ............................................................................................................24
Specifications ................................................................................................................................24
Power Requirements.............................................................................................................................24
VoIP Network........................................................................................................................................25
WiFi Network........................................................................................................................................25
Handset Audio.......................................................................................................................................25
Speaker Audio.......................................................................................................................................25
Environmental.......................................................................................................................................27
Mechanical.............................................................................................................................................27
Approvals.......................................................................................................................................27
User Instructions (USA)......................................................................................................................27

Pub. 42004-486C
GAI-TRONICS®
A HUBBELL COMPANY
Division 1 VoIP Page Phones
Wired & WiFi
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374  800-492-1212  Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
GAI-Tronics’ Class 1 Division 1 VoIP page phones are
constructed of cast aluminum and are weatherproof and
corrosion resistant. The built-in, high-efficiency, Class
D paging amplifier provides up to 30 watts of speaker
output, allowing multicast broadcasting of
pages/announcements over speakers.
GAI-Tronics’ VoIP page phones are available in wired
and wireless versions with three model types: handset,
headset, and amplifier-only. Each model type has
several input power options (see Table 1).
Division 1 VoIP wired page phones connect to a 10/100
BaseT Ethernet network. Full power operation requires
an external ac or dc power source. PoE (Power-over-
Ethernet) models do not require additional power but
have limited speaker output.
WiFi models connect to a WLAN (wireless local area
network) meeting the IEEE 802.11 a/b/g/n standard. An
external ac or dc power source is required for operation.
These page phones also provide real-time alarm
reporting. This enables monitoring telephone activity to
address caller needs or maintenance issues immediately.
Configurable inputs and outputs are also available in all
models.
Figure 1. Mode 352-8xx Div. 1 VoIP WiFi
Page Phone

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Table 1. Model Chart
Model
Description
Handset Models
352-712
Div. 1 VoIP AC Page Phone
352-722
Div. 1 VoIP DC Page Phone
352-732
Div. 1 VoIP PoE Page Phone
352-812
Div. 1 VoIP WiFi AC Page Phone
352-822
Div. 1 VoIP WiFi DC Page Phone
Headset Models
352-713
Div. 1 VoIP AC Page Phone
352-723
Div. 1 VoIP DC Page Phone
352-733
Div. 1 VoIP PoE Page Phone
352-813
Div. 1 VoIP WiFi AC Page Phone
352-823
Div. 1 VoIP WiFi DC Page Phone
Amplifier-Only Models
352-711
Div. 1 VoIP AC Page Phone
352-721
Div. 1 VoIP DC Page Phone
352-811
Div. 1 VoIP WiFi AC Page Phone
352-821
Div. 1 VoIP WiFi DC Page Phone
Features and Functions
GAI-Tronics VoIP telephones include the following features:
•SIP compatible (RFC3261)
•real-time alarm reporting via SNMP or syslog
•PoE (Power-over-Ethernet) compatible (Power Mode A, Class 0)
•configurable via web page or download
•four configurable auxiliary inputs
•two configurable dry-contact outputs

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System Requirements and Limitations
VoIP
Connect two VoIP telephones in a peer-to-peer configuration without the need for a LAN. A 10/100
BaseT Ethernet network with SIP server is required for systems containing three or more VoIP
telephones. Conferences are limited by the customer’s LAN media capabilities and the services available
at each end point.
VoIP WiFi
Two telephones can communicate wirelessly in a peer-to-peer configuration without the need for a LAN
connection. However, a wireless access point connected to a 10/100 BaseT Ethernet network with SIP
server is required for systems containing three or more WiFi telephones (or a combination of WiFi and
hardwired VoIP telephones). Conferences are limited by the customer’s LAN media capabilities and the
services available at each end point.
Multicast Broadcasting
Each telephone can also receive multicast broadcasts. Multicast sends a single audio stream to multiple
end points simultaneously, achieving multi-point paging or public address functionality over IP.
Multicast requires the use of a SIP server or IP device that specifically supports multicast functionality
and each telephone must be configured (enabled) to receive multicast packets.
VoIP Subscriber Tips
New and existing subscriptions to an interconnected VoIP service provider should address the following
points:
•Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.
•Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.
•Have a clear understanding of any limitations of the local 911 service.
•Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
•For questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.

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Hardware Description
External
Models 352-7x2 and 352-8x2 contain a handset with an approved cable gland, standard keypad, volume
control button, and applicable approval labeling. The handset rests on a cradle with a magnetic reed
switch to signal the off-hook condition. Ten cover mounting bolts, located around the perimeter of the
enclosure’s flange, seal the enclosure. The VoIP WiFi version includes a weatherproof WiFi antenna,
mounted on top of the enclosure (see Figure 2).
Figure 2. Model 352-7x2 and 352-8x2 Division 1 VoIP Page Phone with Handset

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Models 352-7x3 and 352-8x3 are fitted with a removable headset and hook bracket. Activate the headset
by flipping the headset hook forward. The enclosure is sealed with ten cover mounting bolts, located
around the perimeter of the enclosure’s flange. The VoIP WiFi version includes a weatherproof WiFi
antenna, mounted to the top of the enclosure (see Figure 3).
Figure 3. Model 352-7x3 and 352-8x3 Division 1 VoIP Page Phone with Headset
Models 352-7x1 and
352-8x1 have no external
two-way communication
components. These
models are for amplifier
only usage. Ten cover
mounting bolts, located
around the perimeter of
the enclosure’s flange,
seal the enclosure The
VoIP WiFi version
includes a weatherproof
WiFi antenna, mounted
on top of the enclosure
(see Figure 4).
Figure 4. Model 352-7
x
1 and 352-8
x
1 WiFi Page Phone

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Internal
Model 352-7xx VoIP Page Phones
The power supply, input power terminal block, and shield are mounted in the rear enclosure. The VoIP
carrier PCBA, VoIP circuit PCBA, amplifier PCBA, Keypad PCBA, and handset barrier are mounted to
the front cover. Amplifier-only versions do not include a keypad PCBA or handset barrier (see Figure 5).
Figure 5. Model 352-7xx Div. 1 VoIP Page Phone—Internal View

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Model 352-8xx VoIP WiFi Page Phones
The power supply, input power terminal block, shield, and Div. 1 external antenna are mounted in the rear
enclosure. The VoIP/WiFi carrier PCBA, VoIP circuit PCBA, WiFi module, amplifier PCBA, keypad
PCBA, and handset barrier are mounted to the front cover. Amplifier-only versions do not include a
keypad or barrier (see Figure 6).
Figure 6. Model 352-8xx Div. 1 WiFi Page Phone
Operation
Handset Receiver Volume Control
A push-button switch on the front faceplate adjusts the handset receiver volume (see Figure 7). Press it
incrementally to decrease the volume from 20 dB, to 12 dB, to 0 dB, and back up to 20 dB, of the original
signal. The signal gain is automatically reset to 20 dB after the end of each call.

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Model 352-7 x 2 and 352-8 x 2 Handset Operation
1. Lift the handset to place a call.
2. Adjust the handset receiver volume using the volume control push button, located on the front cover.
3. Dial the desired number.
4. Place the handset on hook after completion of the call.
Figure 7. WiFi Page Phone—Handset Version