Hubbell GAI-TRONICS NEMA 4X 354-710 User manual

Pub. 42004-547A
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
NEMA 4X VoIP Telephones
TA B L E O F CO N T E N T S
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
General Information.......................................................................................................................1
Ordering Information.............................................................................................................................2
Feature and Functions............................................................................................................................2
Options.....................................................................................................................................................2
Hardware Description............................................................................................................................3
External.................................................................................................................................................3
Internal..................................................................................................................................................3
System Requirements and Limitations.................................................................................................4
VoIP Subscriber Tips .............................................................................................................................4
Operation.........................................................................................................................................4
Handset Receiver Volume Control........................................................................................................4
Model 354-710 Handset Operation........................................................................................................4
Model 354-711 Auto-dial Handset Operation ......................................................................................4
Installation ......................................................................................................................................5
Safety Guidelines.....................................................................................................................................5
Security Hardware..................................................................................................................................6
Conduit Installation................................................................................................................................6
Mount the Enclosure...............................................................................................................................6
Open the Telephone................................................................................................................................8
Field Wiring.............................................................................................................................................8
Recommended Cable............................................................................................................................9
Power ....................................................................................................................................................9
Network Cable......................................................................................................................................9
Auxiliary I/O.......................................................................................................................................10
USB port .............................................................................................................................................11
Front Cover Installation.......................................................................................................................11
Programming ................................................................................................................................11
VoIP Telephone Setup..........................................................................................................................11
VoIP Telephone Initial Network Configuration ................................................................................12
Alternate Configuration Methods .......................................................................................................12
Input Contacts.......................................................................................................................................12
Output Contacts....................................................................................................................................12

Table of Contents Pub. 42004-547A
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Maximum (Handset Receiver) Level Remote Control ......................................................................13
Monitoring and Reporting...................................................................................................................13
Maintenance..................................................................................................................................13
Service....................................................................................................................................................13
USB port ................................................................................................................................................13
Troubleshooting....................................................................................................................................14
Status Indication...................................................................................................................................14
Power ..................................................................................................................................................14
Heartbeat.............................................................................................................................................14
Link.....................................................................................................................................................14
Speed...................................................................................................................................................14
VoIP Circuit PCBA Pushbuttons........................................................................................................15
Reset....................................................................................................................................................15
Factory ................................................................................................................................................ 15
Replacement Parts and Accessories .................................................................................................... 16
Reference Documentation ............................................................................................................16
Specifications ................................................................................................................................16
Electrical................................................................................................................................................16
Environmental.......................................................................................................................................17
Mechanical.............................................................................................................................................17
Approvals.......................................................................................................................................17
User Instructions (USA) ...............................................................................................................17

Pub. 42004-547A
GAI-TRONICS®
A HUBBELL COMPANY
NEMA 4X VoIP Telephones
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374  800-492-1212  Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
The GAI-Tronics Model 354-71x Series
NEMA 4X VoIP telephones are designed for
use in extreme weather conditions where
temperature and moisture are a concern. They
are also ideal for use in areas that require a
direct water spray (hose-down) for cleaning
purposes or where a non-corrosive material is
required.
The 354-71x Series telephone is perfectly
suited for areas considered too harsh for a
standard telephone.
The 354-71x Series telephone operates in the
same manner as a standard telephone; simply
lift the handset, listen for a dial tone, and dial
the desired telephone number. If the
telephone is an autodial model, simply lift the
handset and the pre-programmed number is
automatically dialed.
The 354-71x Series telephones are designed for connection to a 10/100 Base-T Ethernet network, and
operate with PoE (Power-over-Ethernet) or a local 24 to 48 V dc power source. The VoIP telephones
provide point-to-point communications between personnel throughout a facility over an existing LAN.
In addition to providing standard telephone operation, the NEMA 4X VoIP telephones provide real-time
alarm reporting via syslog, SNMP, or TMA (Telephone Management Application). This allows
supervision of the telephones’ activity to support addressing caller needs or maintenance issues
immediately. There are also configurable inputs and outputs available in all models.
Figure 1 Model 354-710 Series NEMA 4X VoIP
Telephone

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Ordering Information
The Model 354-71x series NEMA 4X VoIP Telephone is available in eight standard models with a 6-foot
handset cord:
Table 1. Model Chart
Model
Description
354-710
NEMA 4X VoIP Telephone, Gray
354-710YL
NEMA 4X VoIP Telephone, Yellow
354-710OR
NEMA 4X VoIP Telephone, Orange
354-710RD
NEMA 4X VoIP Telephone, Red
354-711
NEMA 4X VoIP Auto-dial Telephone, Gray
354-711YL
NEMA 4X VoIP Auto-dial Telephone, Yellow
354-711OR
NEMA 4X VoIP Auto-dial Telephone, Orange
354-711RD
NEMA 4X VoIP Auto-dial Telephone, Red
Feature and Functions
GAI-Tronics VoIP telephones include the following features:
•NEMA 4X rated with door closed (NEMA 3R with door open)
•handset with 6-foot Hytrel®coiled cord and noise-cancelling microphone
•panel-mounted push-button volume control
•chrome-plated keypad with protective rubber boot and braille reference
•brushed stainless steel panel
•stainless steel assembly hardware.
•SIP compatible (RFC3261)
•real-time alarm reporting via SNMP or syslog
•PoE (Power-over-Ethernet) compatible (Power Mode A, Class 0)
•configurable via web page, serial link, or download
•four configurable auxiliary inputs
•two configurable dry-contact outputs
Options
The following options are available:
•key-lock front door
•coiled cord (15-foot)
•armored handset cord (15-inch)
•spring door closure

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Hardware Description
External
NEMA 4X VoIP telephones may contain a handset, standard keypad, volume control push button, and
ringer. The handset rests on a cradle that has a magnetic reed switch to signal an off-hook condition (see
Figure 2).
Figure 2. NEMA 4X VoIP Telephone
Internal
The Model 354-71x NEMA 4X VoIP telephones include a relay PCBA and a ringer in the rear enclosure.
The front cover holds the main VoIP carrier PCBA, VoIP circuit PCBA, and keypad PCBA (see Figure
3).
Figure 3. Model 354-710 NEMA 4X VoIP Telephone

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System Requirements and Limitations
These VoIP telephones require PoE (Power-over-Ethernet) or a local 24 to 48-volt dc power source for
operation. Two VoIP telephones can communicate in a peer-to-peer configuration without the need for a
LAN. A 10/100 BaseT Ethernet network with a SIP (Session Initiation Protocol) server is required for
systems containing three or more VoIP telephones. Conferences are limited by the customer’s LAN
media capabilities and the services available at each telephone.
VoIP Subscriber Tips
New and existing subscriptions to an interconnected VoIP service provider should address the following
points:
•Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.
•Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.
•Have a clear understanding of any limitations of the local 911 service.
•Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
•For questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.
Operation
Handset Receiver Volume Control
A push-button switch is provided on the front panel for adjustment of the handset receiver volume. It
decreases the volume gain from 20 dB, to 12 dB, to 0 dB, and back up to 20 dB of the original signal with
each press. The signal level is reset to 20 dB after the end of each call.
Model 354-710 Handset Operation
1. Lift the handset to place a call.
2. Press the volume control push button to adjust the receiver volume to the desired level.
3. Dial the desired number.
4. Place the handset on hook after completing of the call.
Model 354-711 Auto-dial Handset Operation
1. Lift the handset to place a call.
2. Press the volume control push button to adjust the handset receiver volume to the desired level.
3. A call will be placed to a preprogrammed number (garage, dorm, etc.)
4. Place the handset on hook after completing of the call.

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Installation
Safety Guidelines
ATTENTION
—Installation must be performed by qualified personnel and only in accordance
with the National Electrical Code or applicable local codes.
Please adhere to the following guidelines to ensure the safety of all personnel when installing GAI-
Tronics telephone equipment:
•NEVER install a telephone wiring during a lightning storm.
•Install a UL listed lightning arrestor on any telephone installed where the telephone or telephone
cable is at risk of exposure to lightning strikes. The lightning arrestor must be installed as close to the
telephone as possible to maximize the protection. The lightning arrestor must not be installed within
the enclosure supplied with the telephone.
•NEVER install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
•NEVER touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
•USE CAUTION when installing or modifying telephone lines.
•Install a UL listed telephone line suppressor (customer-supplied) on the telephone line.
•Use silicone sealant or equivalent around and inside of all conduit entries
•Install a Category 5 data line lightning surge protector on any phone installed where the phone or
phone cable is at risk of exposure to lightning strikes. The lightning arrestor must be installed as
close to the phone as possible in a non-hazardous environment. The lightning arrestor must not be
installed within the telephone enclosure.
•USE CAUTION when installing or modifying Category 5 data lines.
GAI-Tronics recommends the following precautionary measures to protect the unit during installation:
•Install this unit using appropriate wiring methods.
•Install the network cable in conduit for physical protection.
•Use a conduit entry on the bottom of the enclosure to prevent any condensation forming inside the
conduit from dripping into the unit. Additionally, using bottom conduit entries makes water less
likely to enter the unit at the conduit connection points.
•Use Teflon™ pipe joint tape or a thread sealing compound around the conduit threads to seal
threaded connections and prevent water from entering the unit at the conduit location.
•Apply a small amount of silicone sealant inside and around the end of the conduit pipe that is inside
the unit. The sealant helps to prevent any condensation formed inside the conduit from dripping into
the unit. This is especially important when using the conduit entry located on the top of the
enclosure. (Manufacturers of silicon sealant include Dow Corning, Duron, General Electric, and
DuPont.)
•Sealed fittings should be installed at all cable entry points to prevent liquids from entering the unit.

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Security Hardware
Model 354-71x Series Telephones are vandal-resistant; the front panel is attached to the enclosure with
security screws. A GAI-Tronics Model 233-001 Security Screwdriver (sold separately) or Torx T-25
security head tip (included with the telephone) is required to install the security screws.
Conduit Installation
GAI-Tronics recommends installing telephone cable in conduit to protect against damage and vandalism.
Mounting and wiring the Model 354-71x Series telephones must be in accordance with installation
standard practices.
Entering the enclosure from the top is not recommended. Bottom (preferred) or side entry helps prevent
condensation moisture from dripping onto the telephone electronics. If using conduit, an appropriate hub
(Myers STG Series recommended) or a UL Listed NEMA 4X rated connector appropriate for the
installation should be used. If a top entry must be made, a drip path is strongly recommended. Seal all
conduit entrances around the entry points and inside the conduit using a silicone-type sealant.
The Model 354-71x Series Telephones are not supplied with openings for conduit or cable. Conduit
entrances must be created prior to mounting the enclosure to the wall surface.
1. Open the door and remove the front panel assembly (carefully set aside).
2. Drill (hole saw) or punch entry openings.
There must be a minimum of 1 inch (26 mm) of material between entry holes.
1. Install hubs or fittings.
Mount the Enclosure
Mount the enclosure using the four 0.437-inch (11mm) diameter holes located on the mounting flanges
with 3/8-inch (M8) hardware (see Figure 4).
•The recommended entry is via the enclosure bottom to prevent moisture from dripping onto the
connection terminals.
•Use caution to avoid damaging the internal components when mounting the enclosure.
•The suggested mounting height is 48 inches (1219 mm) to the center of the bottom mounting holes of
the enclosure.

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Figure 4. Mounting and Conduit Entry Locations

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Open the Telephone
1. Remove the four screws from the front panel and turn it to the right so that the interior surface faces
out (see Figure 5).
Keep all wiring connected.
2. Hang the front panel from the front door by hooking a small piece of wire in the mounting holes of
the panel.
Figure 5. Installation and Maintenance Configuration
Field Wiring
Pull the required field cables into the rear enclosure and install the connections as indicated in the
following subsections (see Table 2 for recommended conductor sizes and Figure 6 for wiring details).
NOTE: Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1),
and local codes for the specific requirements regarding your installation. Install all equipment
without modification and according to the local and national codes. Class 2 circuit wiring must
be performed in accordance with the NEC.