Hubbell GAI-TRONICS Division 2 351-7 7 Series User manual

Pub. 42004-501C
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
Division 2 VoIP Telephones
Wired and WiFi
TA B L E O F CO N T E N T S
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
General Information.......................................................................................................................1
Features and Functions ..........................................................................................................................4
Hardware Description............................................................................................................................4
External.................................................................................................................................................4
Internal..................................................................................................................................................5
System Requirements and Limitations.................................................................................................6
VoIP......................................................................................................................................................6
VoIP WiFi.............................................................................................................................................6
VoIP Subscriber Tips .............................................................................................................................7
Operation.........................................................................................................................................7
Handset Receiver Volume Control........................................................................................................7
Model 351-7x7, 351-7x8, 351-8x7, and 351-8x8 Handset Operation ..................................................7
Model 351-7x9, 351-7xA, 351-8x9, 351-8xA Headset Operation ........................................................7
Installation ......................................................................................................................................8
Important Safety Information...............................................................................................................8
Front Panel Removal..............................................................................................................................8
Enclosure Mounting and Cable Entries................................................................................................9
Front Cover Removal.............................................................................................................................9
Field Wiring...........................................................................................................................................10
Network Cable.................................................................................................................................... 11
Power ..................................................................................................................................................11
Auxiliary I/O.......................................................................................................................................12
USB port ................................................................................................................................................13
Front Cover Installation.......................................................................................................................13
Programming ................................................................................................................................13
First Time WiFi Interface Setup (wireless telephones only).............................................................13
Reset WiFi Interface.............................................................................................................................16
VoIP Telephone Setup..........................................................................................................................16
VoIP Telephone Initial Network Configuration ................................................................................17
Alternate Configuration Methods .......................................................................................................17

Table of Contents Pub. 42004-501C
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Maximum (Handset Receiver) Level Remote Control ......................................................................17
Input Contacts.......................................................................................................................................17
Output Contacts....................................................................................................................................18
Maintenance..................................................................................................................................18
Status Indication...................................................................................................................................18
Power ..................................................................................................................................................18
Heartbeat.............................................................................................................................................18
Link.....................................................................................................................................................18
Speed...................................................................................................................................................18
WiFi Activity (WiFi Units Only)........................................................................................................18
WiFi Ready (WiFi Units Only)........................................................................................................... 18
WiFi Connected (WiFi Units Only)....................................................................................................18
Service and Spare Parts........................................................................................................................19
Troubleshooting....................................................................................................................................20
Monitoring and Reporting...................................................................................................................20
Reference Documentation ............................................................................................................21
Specifications ................................................................................................................................21
Power......................................................................................................................................................21
Network..................................................................................................................................................21
Handset Audio.......................................................................................................................................21
I/O...........................................................................................................................................................21
Environmental.......................................................................................................................................22
Mechanical.............................................................................................................................................22
Approvals.......................................................................................................................................22

Pub. 42004-501C
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
Division 2 VoIP Telephones
Wired and WiFi
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
GAI-Tronics’ Class I, Division 2 VoIP telephones are constructed of durable glass-reinforced engineered
plastic and are weatherproof rated NEMA 4X. User operation is identical to that of a standard analog
telephone; simply lift the handset and dial the desired telephone number. Autodial telephone models dial
a preprogrammed number when the handset is lifted
from the cradle.
GAI-Tronics’Class I, Division 2 VoIP telephones are
available in wired and wireless versions with two
model types: handset and handset with auxiliary
headset jack (see Table 1).
Wired Div. 2 VoIP telephones connect to a 10/100
BaseT Ethernet network. The telephones are
powered by PoE (Power-over-Ethernet) or an external
ac or dc power source. VoIP telephones provide
point-to-point communication between personnel
throughout a facility over an existing LAN.
WiFi models connect to a WLAN (wireless local area
network) meeting the IEEE 802.11 a/b/g/n standard.
An external ac or dc power source is required for
operation.
In addition to providing SIP telephone operation, Div.
2 VoIP telephones provide real-time alarm reporting.
This enables system supervisors to monitor the telephones’ activity to address caller needs or maintenance
issues immediately. All models also have configurable inputs and outputs.
Figure 1. Model 351-8xx Div. 2
VoIP WiFi Telephone

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Table 1. Model Chart
Handset Models
Model
Description
351-717
Div. 2 VoIP AC Phone
351-727
Div. 2 VoIP DC Phone
351-737
Div. 2 VoIP PoE Phone
351-718
Div. 2 VoIP AC Phone with Relay
351-728
Div. 2 VoIP DC Phone with Relay
351-738
Div. 2 VoIP PoE Phone with Relay
351-817
Div. 2 VoIP WiFi AC Phone
351-827
Div. 2 VoIP WiFi DC Phone
351-818
Div. 2 VoIP WiFi AC Phone with Relay
351-828
Div. 2 VoIP WiFi DC Phone with Relay
Handset with Auxiliary Jack Models
Model
Description
351-719
Div. 2 VoIP AC Phone
351-729
Div. 2 VoIP DC Phone
351-739
Div. 2 VoIP PoE Phone
351-71A
Div. 2 VoIP AC Phone with Relay
351-72A
Div. 2 VoIP DC Phone with Relay
351-73A
Div. 2 VoIP PoE Phone with Relay
351-819
Div. 2 VoIP WiFi AC Phone
351-829
Div. 2 VoIP WiFi DC Phone
351-81A
Div. 2 VoIP WiFi AC Phone with Relay
351-82A
Div. 2 VoIP WiFi DC Phone with Relay

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Table 2. VoIP Telephones—Model Number Breakdown
351-
Transmission
Power
Operation
Finish
Handset
Options
Wired
7
WiFi*
8
AC
1
DC
2
POE*
3
Phone
7
Phone with Relay
8
Phone with Auxiliary Jack
9
Phone with Auxiliary Jack and
Relay
A
Orange
1
Gray
2
Yellow
3
Red
4
None
0
6-foot
1
15-foot
2
6-foot Hytrel
4
15-foot Hytrel
5
15-inch Armored Cord
7
None
0
Door Spring (SK)
1
Keylock Door
2
Autodial with Door Spring
3
Autodial
4
Autodial with Keylock Door
5
Autodial with Door Spring &
Keylock Door
6
*NOTE:PoE is not available on WiFi models.

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Features and Functions
GAI-Tronics VoIP telephones include the following features:
•SIP compatible (RFC3261)
•real-time alarm reporting via SNMP, syslog, or TMA
•POE (Power-over-Ethernet) compatible (Power Mode A, Class 0)
•configurable via web page, download, or Telnet
•four configurable auxiliary inputs
•two configurable dry-contact outputs (relay units only)
Hardware Description
External
Division 2 VoIP telephones may contain:
•handset
•standard keypad
•volume control push button
•ringer
•auxiliary jack with cap.
•weatherproof WiFi antenna
The handset rests on a cradle with a magnetic reed switch to signal an off-hook condition. VoIP WiFi
models have a weatherproof antenna mounted to the top of the enclosure (see Figure 2).
Figure 2. Division 2 VoIP WiFi Telephone

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Internal
Model351-7xx VoIPTelephones
The power supply, input power terminal block, relay PCBA, ringer and shield are mounted in the rear
enclosure. The VoIP carrier PCBA, VoIP circuit PCBA, amplifier PCBA, handset/headset adapter
PCBA, and keypad PCBA are mounted to the front cover. Amplifier-only versions do not include a
keypad PCBA (see Figure 3).
Model351-8xx VoIPTelephones
The power supply, input power terminal block, relay PCBA, ringer, shield, and Div. 2 external antenna
are mounted in the rear enclosure. The VoIP/WiFi carrier PCBA, VoIP circuit PCBA, WiFi module,
amplifier PCBA, handset/headset adapter PCBA, and keypad PCBA are mounted to the front cover.
Amplifier-only versions do not include a keypad (see Figure 4).
Figure 3. Model 351-7xx Div. 2 VoIP Telephone

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Figure 4. Model 351-8xx Div. 2 VoIP WiFi Telephone
System Requirements and Limitations
VoIP
Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a LAN.
Systems containing three or more VoIP telephones require a 10/100 BaseT Ethernet network with SIP
(Session Initiation Protocol) server. Call capacity is limited by the customer’s LAN media capabilities
and the services available at each end point.
VoIP WiFi
Two telephones can communicate wirelessly in a peer-to-peer configuration without the need for a LAN
connection. Systems containing three or more WiFi telephones (or a combination of WiFi and hardwired-
VoIP telephones) require a wireless access point connected to a 10/100 BaseT Ethernet network with SIP
server. Call capacity is limited by the customer’s LAN media capabilities and the services available at
each end point.

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VoIP Subscriber Tips
For existing and new subscriptions to an interconnected VoIP service provider, the following points
should be addressed:
•Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.
•Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.
•Have a clear understanding of any limitations of the local 911 service.
•Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
•For questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.
Operation
Handset Receiver Volume Control
Use the push-button switch, located on the front panel, to adjust the handset receiver volume. The
volume decreases from 20 dB, to 12 dB, to 0 dB, and back up to 20 dB of the original signal, with each
button press. The signal level is reset to 20 dB after the end of each call.
Model 351-7x7, 351-7x8, 351-8x7, and 351-8x8 Handset Operation
1. Lift the handset to place a call.
2. Adjust the handset receiver volume control to the desired level by pressing the volume control push
button located on the front panel.
3. Dial the desired number. Autodial models will call a preprogrammed number (garage, dorm, etc.).
4. Place the handset on hook after completing the call.
Model 351-7x9, 351-7xA, 351-8x9, 351-8xA Headset Operation
1. Plug the headset into the auxiliary jack on the front panel by removing the sealing cap from the
receptacle, aligning the connector pins, and screwing the two ends together.
NOTE:The headset can be connected while the unit is powered.
2. Press the headset page switch on the extension cord to place a call.
3. Slide the page switch to maintain it in a pressed state.
4. Adjust the headset receiver volume to the desired level by pressing the volume control push button
located on the front panel.
5. Dial the desired number. Autodial models will call a preprogrammed number (garage, dorm, etc.).
6. Release the page switch from the pressed state to end the call.

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Installation
Important Safety Information
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
•NEVER install telephone wiring during a lightning storm.
•NEVER install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
•NEVER touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
•USE CAUTION when installing or modifying telephone lines.
•Install a UL Listed telephone line suppressor (customer-supplied) on the telephone line.
•Use silicone sealant or equivalent around and inside of all conduit entries
•Install a Cat5 data line lightning surge protector on any phone installed where the phone or phone
cable is at risk of being exposed to lightning strikes. The lightning arrestor must be installed as close
to the phone as possible in a non-hazardous environment. The lightning arrestor must not be installed
within the telephone enclosure.
•USE CAUTION when installing or modifying Cat5 data lines.
GAI-Tronics recommends the following precautionary steps to protect the unit during installation:
•Install this unit using appropriate Division 2 wiring methods.
•Run the subscriber line inside conduit to ensure that the unit is vandal resistant.
•Use the conduit entries located on the bottom of the enclosure to prevent any condensation forming
inside the conduit from dripping into the unit. Additionally, using bottom conduit entries makes
water less likely to enter the unit at the conduit connection points.
•Use Teflon™ pipe joint tape or a thread sealing compound around the conduit threads to seal
threaded connections and prevent water from entering into the unit at the conduit location.
•Apply a small amount of silicone sealant inside and around the end of the conduit pipe that is inside
the unit. The sealant helps to prevent any condensation formed inside the conduit from dripping into
the unit. This is especially important when using the conduit entry located on the top of the
enclosure. (Manufacturers of silicon sealant include Dow Corning, Duron, General Electric, and
DuPont.)
•Sealed fittings should be installed at all cable entry points to prevent liquids from entering the unit.
Front Panel Removal
1. Remove the four screws from the front panel.
2. Turn the front panel to the right to expose the interior of the telephone enclosure.
Keep all wiring connected (see Figure 6).
3. Hang the front panel on the front door with a small piece of wire through a mounting hole on the
panel.