Hubbell GAI-Tronics Division 1 352-701 User manual

Pub. 42004-456D
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
Division 1 VoIP Telephones
TA B L E O F CO N T E N T S
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
General Information.......................................................................................................................1
Features and Functions ..........................................................................................................................2
System Requirements and Limitations.................................................................................................2
VoIP Subscriber Tips .............................................................................................................................2
Hardware Description............................................................................................................................2
External.................................................................................................................................................2
Internal..................................................................................................................................................4
Operation.........................................................................................................................................4
Handset/Headset Receiver Volume Control.........................................................................................4
Model 352-701 Handset Operation........................................................................................................4
Model 352-703 Headset Operation........................................................................................................5
Headset Connection.............................................................................................................................. 5
Place a call:..........................................................................................................................................6
Installation ......................................................................................................................................7
Installation Guidelines............................................................................................................................7
Mount the Telephone..............................................................................................................................8
Cable Entries...........................................................................................................................................8
Front Cover Removal.............................................................................................................................9
Field Wiring.............................................................................................................................................9
Power ....................................................................................................................................................9
Network Cable....................................................................................................................................11
Auxiliary I/O.......................................................................................................................................11
Front Cover Installation.......................................................................................................................12
Programming ................................................................................................................................13
VoIP Telephone Setup..........................................................................................................................13
Alternate Configuration Methods .......................................................................................................13
Input Contacts.......................................................................................................................................13
Output Contacts....................................................................................................................................14
Maximum (Handset Receiver) Level Remote Control ......................................................................14
Maintenance..................................................................................................................................14
Status Indication...................................................................................................................................14

Table of Contents Pub. 42004-456D
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Power ..................................................................................................................................................14
Heartbeat.............................................................................................................................................14
Link.....................................................................................................................................................14
Speed...................................................................................................................................................14
VoIP Circuit PCBA Pushbuttons ........................................................................................................14
Reset....................................................................................................................................................14
Factory ................................................................................................................................................ 15
Service and Spare Parts........................................................................................................................15
Troubleshooting....................................................................................................................................16
Reference Documentation ............................................................................................................16
Specifications ................................................................................................................................16
Electrical................................................................................................................................................16
Mechanical.............................................................................................................................................17
Environmental.......................................................................................................................................17
Approvals.......................................................................................................................................18

Pub. 42004-456D
GAI-TRONICS®
A HUBBELL COMPANY
Division 1 VoIP Telephones
GAI-TRONICS 3030 KUTZTOWN RD. READING, PA 19605 USA
610-777-1374  800-492-1212  Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
GAI-Tronics’ Class I, Division 1 VoIP (Voice
over Internet Protocol) telephones are
constructed of cast aluminum and are
weatherproof and corrosion resistant. User
operation is identical to that of a standard
analog telephone—simply lift the handset and
dial the desired telephone number.
GAI-Tronics’ VoIP telephones connect to a
10/100 BaseT Ethernet LAN (Local Area
Network) and operate from PoE (Power-over-
Ethernet) or an external power source. VoIP
telephones provide point-to-point
communication between personnel over an
existing LAN.
This manual applies to the following models:
• Model 352-701 Division 1 VoIP
Telephone
• Model 352-703 Division 1 VoIP
Telephone with Headset
These VoIP telephones feature real-time alarm
reporting. System supervisors monitor each
telephone’s activity to address caller needs or
maintenance issues immediately. The
telephones have four user-configurable inputs
and two outputs for customer use.
Figure 1. Model 352-701 Division 1
VoIP Telephone

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Features and Functions
GAI-Tronics VoIP telephones include the following features:
•SIP compatible (RFC3261)
•real-time alarm reporting via SNMP or syslog
•PoE (Power-over-Ethernet) compatible; Power Mode A, Class 0
•configurable via web page, serial link, or download
•four configurable auxiliary inputs
•two configurable dry-contact outputs
System Requirements and Limitations
These VoIP telephones require PoE (Power-over-Ethernet) or a local 24–48 V dc power source for
operation. Two VoIP telephones can be connected in a peer-to-peer configuration without the need for a
LAN. A 10/100 BaseT Ethernet network with a SIP (Session Initiation Protocol) server is required for
systems containing three or more VoIP telephones. Conferences are limited by the customer’s LAN
media capabilities and the services available at each end point.
VoIP Subscriber Tips
New and existing subscriptions to an interconnected VoIP service provider should address the following
points:
•Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.
•Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.
•Have a clear understanding of any limitations of the local 911 service.
•Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
•For questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html.
Hardware Description
External
The Model 352-701 telephone contains a handset with an approved cable gland, standard keypad, volume
control button, and applicable approval labeling. The handset rests on a cradle with a magnetic reed
switch to signal the off-hook condition. Ten cover mounting bolts, located around the perimeter of the
enclosure’s flange, seal the enclosure (see Figure 2).

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Figure 2. Model 352-701 Division 1 VoIP Telephone Outline
The Model 352-703 telephone includes a removable headset with headset activation bracket (see Figure
3) instead of the handset and cradle.
Figure 3. Model 352-703 Division 1 VoIP Telephone with Headset

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Internal
All standard components are mounted to the rear of the front cover (see Figure 4).
Figure 4. Model 352-70x Division 1 VoIP Telephone—Internal View
Operation
Handset/Headset Receiver Volume Control
A push-button switch on the front faceplate adjusts the handset or headset receiver volume (see Figure 2
and Figure 3). Press it incrementally to decrease the volume from 20 dB, to 12 dB, to 0 dB, and back up
to 20 dB, of the original signal. The signal gain is automatically reset to 20 dB after the end of each call.
Model 352-701 Handset Operation
1. Lift the handset to place a call.
2. Adjust the volume to the desired level using the volume control push button, located on the front
cover.
3. Dial the desired number.
4. After completion of the call, place the handset on-hook.

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Figure 5. Model 352-701
Model 352-703 Headset Operation
Headset Connection
1. Remove the sealing cap from the headset receptacle.
2. Plug the headset into the flexible plug on the front of the telephone by aligning the connector pins and
pressing the two parts together.
3. Screw the two ends together (see Figure 6).

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Figure 6. Model 352-703 (On-hook)
Place a call:
1. Remove the headset from the headset activation bracket.
2. Flip the headset bracket forward to the off-hook position.
3. Adjust the volume to the desired level using the volume control push button, located on the front
cover.
4. Dial the desired number.
5. Flip the headset activation bracket to the vertical position (on-hook) to hang up. If applicable, place
the headset on the bracket after the completion of the call. Otherwise, disconnect the flexible
receptacle and plug by unscrewing the two ends, and pulling them apart. When disconnected,
reattach the sealing cap to the end of the receptacle.
Figure 7. Model 352-703 (Off-hook)

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Installation
Installation Guidelines
These enclosures must be installed by trained, qualified, and competent personnel. Installation must
comply with state and national regulations, as well as safety practices for this type of equipment.
CAUTION
—Do not install this equipment in hazardous areas other than those indicated on
the approval listing in the Approvals section of this manual. Such installation
may cause a safety hazard and consequent injury or property damage.
The mounting location must be flat and provide proper clearance, rigidity, and strength to support the
enclosure and all contained devices.
WARNING
—Securely fasten the enclosure to the mounting location using 3/8-inch diameter
steel mounting bolts and washers, or washer head bolts.
WARNING
—Do not disconnect equipment while energized.
Insure proper grounding to protective earthing.
WARNING
—The front cover is not hinged to the rear enclosure. Adequately support the
cover when removing the cover bolts.
ATTENTION
—Installation must be performed by qualified personnel and only in accordance
with the National Electrical Code or applicable local codes.
Inspect and clean the machined flange flame joint surfaces of both the cover and box. Surfaces must be
smooth, free of nicks, scratches, dirt, or any foreign particle build-up that will prevent a proper seal.
Surfaces must seat fully against each other to provide a proper explosion-proof joint. Clean surfaces by
wiping with a clean lint-free cloth.
Apply a light coat of Killark LUBG lubricant to flange surfaces and close the cover. Install and tighten
all cover bolts to 30 ft·lb. Do not omit any cover bolts. Use only the bolts supplied with the enclosure.
Please adhere to the following guidelines when installing GAI-Tronics’ telephone equipment to ensure
the safety of all personnel:
•Electrostatic Discharge (ESD) Protection: The telephone has an earth ground terminal provision.
Ensure that it is connected to ground in accordance with all local safety regulations and the National
Electrical Code (NEC). Grounding must be ensured for safe and stable communication. Do not use
long and coiled ground wires. Trim ground wires to the required length. Please note proper
grounding does not eliminate the need for lightning protection for the telephone or the telephone
system.
•NEVER install a telephone during a lightning storm.
•Install a Cat5 data line lightning surge protector on all telephones installed where the phone or
phone cable is at risk of exposure to lightning strikes. The lightning arrestor must be installed as
close to the phone as possible in a non-hazardous environment. Do not install the lightning arrestor
inside the telephone enclosure.
•USE CAUTION when installing or modifying Category 5 data lines.

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Mount the Telephone
NOTE: The mounting surface must be able to support the 28-pound weight of the telephone.
Securely fasten the telephone enclosure to the mounting surface with 3/8-inch diameter steel mounting
bolts located on all four mounting feet. (see Figure 8)
• Stainless steel hardware is recommended in outdoor applications.
• The suggested mounting height is 48 inches to the bottom of the enclosure.
NOTE: Refer to the Killark Installation, Operation, and Maintenance Data Sheet enclosed with the unit
for additional enclosure information.
Figure 8. Model 352 Series Division 1 VoIP Telephone Enclosure Mounting Details
Cable Entries
• Seal all unused openings with proper fittings per local standards.
• Use field wiring suitable for the ambient temperature.
• All conduit NPT plugs (blanking elements) must be explosion-proof with a Type 4X rating (see
Figure 9).