human care Dolphin II User manual

Service manual / Servicemanual / Servicehandbuch /
Servicehandleiding
Dolphin II Commode, Shower chair /
Dusch-, toalestol / Dusch-, WC-Stuhl /
Douche, Toiletstoel 90561

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Content Innehåll
InhoudInhalt
ENGLISH
DEUTSCH
SVENSKA
NEDERLANDS
Service Manual 3
Compliances and Standards 4
Useful informaon 4
Service manual descripon 5
Tools & Maintenance 5
Troubleshoong & Solving 7
Spare parts list 13
Servicemanual 14
Eerlevnad och standarder 15
Användbar informaon 15
Beskrivning av servicemanual 16
Verktyg och underhåll 16
Felsökning och lösning 18
Reservdelslista 24
Servicehandbuch 25
Konformität und Standards 26
Nützliche Informaonen 26
Beschreibung des Servicehandbuchs 27
Werkzeuge & Wartung 27
Fehlersuche und -behebung 29
Ersatzteilliste 35
Service handleiding 36
Nalevingen en normen 37
Nuge informae 37
Beschrijving van de service handleiding 38
Gereedschappen & Onderhoud 38
Probleemoplossing 40
Reserveonderdelenlijst 46

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Symbols
WARNING symbol indicates a poten-
ally hazardous situaon which, if not
avoided, could result in serious injury
to the user or damage to property
and/or the device itself.
INFORMATION symbol indicates
recommendaons and informaon for
proper, trouble-free usage.
WEIGHT CAPACITY symbol indicates
maximum user weight for the product.
Do not exceed this weight in any
circumstance.
CE MARKING symbol indicates product
meets requirements of EU Direcve
93/42/EEC (MDD) and/or EU
Regulaon 2017/745 (MDR).
RECYCLE according to local regulaons.
MEDICAL DEVICE symbol indicates
that the product is a medical device
according to the denion of
medical device in EU Direcve 93/42/
EEC (MDD) and/or EU Regulaon
2017/745 (MDR).
READ INSTRUCTIONS and ensure you
fully understand them before using
this product.
Important!
You must read the user manual for your device prior to usage. Keep this
booklet and informaon handy for future use.
Product modicaon is not permied.
Before use, always check that the product
is not damaged or worn.
Human Care’s products are connuously
being developed and updated to provide our
customers with the highest quality. We reserve
the right to make design changes without prior
noce.
Always make sure that you have the most
recent version of the manual which is available
for downloading from our website at
www.humancaregroup.com.
Contact your local distributor if you have any
quesons about the product and its use.
Service Manual

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Dolphin II Service Manual
Human Care is an ISO 13485:2016 cered
Swedish medical device company. The Quality
Management System is in compliance with US
21 CFR part 820.
The product is CE marked in accordance with EU
Direcve 93/42/EEC (MDD) and/or EU Regula-
on 2017/745 (MDR), as class I medical device.
The CE mark is on the product.
This product has been tested in accordance
with ISO 17966:2016.
Compliances and Standards
Useful informaon
a) Service manual
The service manual is created for technicians
involved in servicing of Dolphin II commode/
shower chair. Safe performance of product ser-
vice procedures requires experience, technical
skills and general knowledge of safety rules.
This manual uses warnings and cauons to pay
special aenon to service procedures.
Warning – this informaon tells us
about the possibility of safety risk of
technicians and user.
Cauon – this informaon tells us about
acons that can cause potenal damage
of the product.
b) Dolphin II commode/shower chair
installaon and operaon
For installaon and operaon of the product,
see the user manual.
c) Service of Dolphin II chair
The service can be only made by Human Care’s
authorized service team or authorized units by
Human Care.
Human Care is not responsible for the consequ-
ences of repairs or modicaons carried out by
unauthorized personnel or by use a non-original
spare parts.
d) Service documentaon
Service documentaon and service repair do-
cument are available on a website accessible for
authorized service.
e) Safety precauons
The Dolphin II chair design provides maximum
of safety. Safety of the Dolphin chair are ensu-
red by safety standards IEC60601-1.
Read these cauons carefully before
start servicing!
Note - do not perform service repairs
and funconal tesng when the paent
is on the device.
f) Addional informaon
In case of any problems, please contact the
intermediary or manufacturer’s service.
Service contact details:
HUMAN CARE SWEDEN (HQ)
Årstaängsvägen 21B
117 43 Stockholm
Phone: [phone]
Fax: [phone]
Email: [e-mail]

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Service manual descripon
Tools & Maintenance
The service manual contains informaon about
repairing, maintaining and idencaon of
chair. The device can be idened by using the
idencaon code which is placed on the name
plate.
Note – if the plug from baery charger
does not match a socket in your country,
you can use an adapter.
Tools
Standard set of tools is required for servicing of
the product:
Allen key set Ordinary set of various keys
Flat screwdriver
Hammer Volt meter

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Dolphin II Service Manual
Device maintaining
All movable joints must be lubricated every six
months or when experiencing squeaks or other
noise. These nodes are:
• axle transport wheels,
• axle actuator mounng,
• jib arm bearing sleeve.
We recommend using any available penetrang
lubricants.
Report all loose connecons that are supposed
to be xed to the manufacturer’s authorized
service agent and stop using the product unl
the problem is resolved.
This device is equipped with electric actuator
which allows to adjust the height of the seat.
In order to ensure proper performance of
the actuators check the actuators for unusual
sounds every 3 months. These unusual sounds
contain rales, squeaks, creaks. Any perceived
performance deciency must be reported to
Human Care technical service immediately cea-
sing device operaon unl remove their causes.
Not less frequently than every 1 years and aer
each failure/repair of actuator technical service
must check the product for electric safety.
The minimal range of the review should include:
• check if there were no mechanical wiring
damages of the device,
• check if there were no mechanical damages
of the controller and the actuators.
See checklist in user manaul.
Basic periodic review
One year aer producon date or every 8000
cycles of using the product, the indicator lamp
light up.
If this LED is on, operator must check condion
of the li (cables connecons, looseness on the
frame etc.).
Press and hold “up” and “down” buon for 5
sec., to turn o the light aer review.
Transport wheels
Actuator mounng
Jib arm bearing sleeve
LED indicator

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Troubleshoong
Symptom Possible cause - soluon
Device doesn’t work properly. Diagnose the product.
Height adjustment doesn’t work. Replace main actuator.
Tilt adjustment doesn’t work. Replace secondary actuator.
Problem with moving device. Check/replace castors.
Troubleshoong & Solving
Diagnose the product
In case of problems with any adjustments,
please complete following steps:
Step 1:
• Check the baery level on the hand control.
If any led is lighng, please check the baery
with the voltmeter,
• If the baery is empty, please charge it,
• If aer a few hours the baery is sll empty,
please check if the charger is working cor-
rectly by using the voltmeter. If the charger
is ok, you have to replace the baery for a
new one.
Step 2:
If the baery level is correct, check if the wires
are connected properly to the control box in the
boom part of the device.
Checking voltage on baery
Checking voltage on charger
Checking wires connecon

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Dolphin II Service Manual
Step 3:
If everything looks good so far, but the device
sll doesn’t work, for further diagnose, spare
parts will be necessary (hand control, control
box and actuator).
• At rst, replace the hand control for new
one (or switch with another device if it’s
possible) and check,
• Next, prepare a new control box and connect
it with slots from device,
• Now test what is wrong, control box, hand
control or actuator.
Step 4:
Replacing of control box starts with taking o
the metal cover to get beer access to two
main screws under the baery. Then unscrew
these screws and take of the control box with
metal holder.
Removing two screws from both sides
Removing two main screws
Controller without the baery and
metal cover
Removing along with the holder
Cauon – in case of situaon that one
of actuators is not working, make sure
that the problem is with the actuator,
by swapping the wires 1 and 2 for
actuators in the control box and use the
hand control to test (a working actuator
means a faulty control box).

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Replace main actuator
Note – These procedure requires to use
a brand new 3M Scotchlock connectors
(waterproof).
Cauon - Following procedures require
turn down device on aside. To protect
it from any damage or scratches we
strongly recommend to prepare some
kind of protecon (card boards, spong-
es, etc.) on the oor.
Step 1:
Use a at screwdriver to remove the star lock
cap and circlips from the upper rod holding the
actuator (from only one side of the pin).
Example how to secure frame from
scratch
Removing starlock cap
Removing circlip 1
Cauon – To prevent device from any
damages or scratches use some cloth or
piece of cardboard to put between tool
and frame.

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Dolphin II Service Manual
Step 2:
Remove the pin.
Step 3:
Do the same operaon for boom connecon
actuator with frame.
Step 4:
Cut the cable e and gently pull the wire out of
the frame unl the cable connectors appears.
Then cut the wires, remove old actuator and
use a new scotchlock connectors to connect the
new one.
Taking out the pin
Taking out the pin
Actuator without the pin
Cung the cable e
3M scotchlok connector
Connecons outside of the frame