HYBREX DK2-21 User manual

www.hybrex.com
DK Series Handsets
Hybrid IP Communication System
Digital Key Telephone
User Guide
V3.6

NOTIFICATION
Notification is hereby given that Auto Telecom Company Ltd. reserves the right to modify, change, update or
revise this document from time as required without the prior obligation to notify any person, company or
organization. Further, Auto Telecom Company Ltd. makes no warranty or representation, either express or
implied, with respect to merchantability, or fitness of it’s products for a particular purpose. Auto Telecom
Company Ltd. disclaims any and all liability from errors, omissions or erroneous interpretations made from the
contents of this document.
©2015 Auto Telecom Company Ltd.
This document or any parts thereof are not to be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying, recording, or information storage and retrieval system for any purpose
whatsoever without the express written permission of Auto Telecom Company Ltd.

IMPORTANT SAFETY INSTRUCTIONS
Installation Safety Precautions:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected
at the network interface.
4. Use caution when installing or modifying telephone lines.
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instruction marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the
product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these
openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa,
rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of
the type of power supply to your home or office, consult your dealer or local power company.
8. The socket-outlet shall be installed near the equipment and shall be easily accessible.
9. This product is equipped with a three wire grounding type plug, this plug will only fit into a grounding type power outlet.
This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete
outlet. Do not defeat the safety purpose of the grounding type plug.
10. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons
walking on it.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short
out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
13. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service man when some
service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassemble can cause electric shock when the appliance is subsequently used.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those control, that are
covered by the operating instructions because improper adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to restore the product to normal operation.
E.If the product has been dropped or the cabinet has been damaged.
F.If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric
shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS

NOTE
During power outages access to emergency number 000 will not be available unless optional
external battery backup is fitted to the system main equipment.
CAUTION
This handset may retain small unmagnetised ferromagnetic common items (staples/pins) if
held very close above such items.
WARNING
This is a Class A product. In a domestic environment this product may cause interference in
which case the user may be required to take adequate preventative measures.

Congratulations on your purchase and welcome to the HYBREX Digital Series Key Telephone Set. The HYBREX
Digital Telephone Sets were specifically designed with you in mind to make you more productive in
communicating with customers, vendors, and fellow business associates. We at Auto Telecom believe that you
should not require extensive training to effectively use your digital phone set, and as such, have taken great care in
developing one of the most “user friendly” telephones available in the market today. Please take a moment to
review this guide. Just as each person’s job function differs, so do their digital phone requirements. Pay particular
attention to those features which will be most helpful for you. Since each telephone can be customized for your
specific needs, your HYBREX Authorized Dealer will be happy to make sure your digital phone set is configured
to your requirements.
Model
For your reference and convenience the following models are available from your Authorized HYBREX Dealer.
Model Description
DK2-21 Keyphone – 22 Dual Color DSS/ 4x16 LCD/ Handsfree/ Headset interface
DK2-21BT Keyphone – 22 Dual Color DSS/ 4x16 LCD/ Handsfree/ Blue Tooth Headset Interface
DK3-21 Keyphone – 10 Dual Color DSS/ 2x16 LCD/ Handsfree/ Headset interface
DK3-31 Keyphone – 10 Dual Color DSS/ 2x16 LCD
DK3-33 Keyphone – 10 Dual Color DSS
DK6-21 Keyphone - 2x16 LCD display/ Speaker phone/ Handsfree / Headset Jack
Visible Ringing Indication LED/ 36 dual color programmable keys/ 8 function keys
DK6-21BT
Keyphone - 2x16 LCD display/ Speaker phone/ Handsfree/ Headset Jack/ Blue Tooth Headset Interface Visible Ringing Indication LED/ 36 dual color programmable keys/ 8
function keys
DK6-31 Keyphone - 2x16 LCD display/ Speaker phone/ Handsfree/ Headset Jack
Visible Ringing Indication LED/ 18 dual color programmable keys/ 8 function keys
DK6-33 Keyphone – Speaker phone
Visible Ringing Indication LED / 18 dual color programmable keys / 8 function keys
DK7 Keyphone - 2x16 LCD display/ Speaker phone
Visible Ringing Indication LED/ 10 dual color programmable keys/ 14 function keys
DK9-25 Keyphone - 5" Backlit LCD display / Speakerphone / Handsfree / Headset Jack
25 dual color programmable keys / 18 function keys / 16 Menu Keys
DK9-15 Keyphone - 16 x 2 Backlit LCD display / Speakerphone / Handsfree / Headset Jack
15 dual color programmable keys / 13 function keys / 3 Menu Keys
DK9-DSS DSS Console for DK9 Phones - 30 keys x 4 Pages
DK1-WMU DK1 Wall Mount Unit
DK2-WMU DK2 Wall Mount Unit
DK3-WMU DK3 Wall Mount Unit

DK6-21 DK6-31
DK6-33 DK7-21
DK9-25 DK9-15
DK9-DSS

Digital Key Telephone Layout:
DK6-21:
DK7-21:

DK9-25:
Top View Description
Bottom view Description
1. For Phone Stand
Installation
2. Headset Connector
3. Handset Connector
4. Firmware Upgrade
Connector
5. 1st or 2nd Station Selection
(set the 1st station when
G2-STU2 is connected)
6. Reserved for Future Use
7. Expansion Port for
DK9-DSS
8. Connect to G2-STU2
Note:
1. 4-conductor wiring (with two digit ports) is required for the DK9-25 if DK9-DSS phone connected.
2. 2-conductor wiring used between DK9-25 and DK9-DSS phone
1. Function Keys
2. Dual Color DSS Keys
3. Microphone
4. Function Keys
5. Numeric Dial Key Pad
6. Speaker

DK9-15:
Top View Description
Bottom view Description
1. For Phone Stand
Installation
2. Headset Connector
3. Handset Connector
4. Firmware Upgrade
Connector
5. 1st or 2nd Station Selection
(set the 1st station when
G2-STU2 is connected)
6. Reserved for Future Use
7. Expansion Port for
DK9-DSS
8. Connect to G2-STU2
Note:
1. 4-conductor wiring (with two digit ports) is required for the DK9-15 if DK9-DSS phone is connected.
2. 2-conductor wiring used between DK9-25 and DK9-DSS phone.
1. Function Keys
2. Dual Color DSS Keys
3. Microphone
4. Function Keys
5. Numeric Dial Key Pad
6. Speaker

Installation:
DK9-25:
. Connect Digital Key Telephone – DK9-25 to G2-STU2 or G1E-STU Card as the following:

DK9-25 and DK9-DSS:
Connect Digital Key Telephone – DK9-25 to G2-STU2 or G1E-STU Card as the
following Diagram.
And then connect the DK9-DSS through the DSS expansion port of DK9-25.
Fix the connection kit by screws.

DK9-15
. Connect Digital Key Telephone – DK9-15 to G2-STU2 or G1E-STU Card as the following:

DK9-15 and DK9-DSS:
Connect Digital Key Telephone – DK9-15 to G2-STU2 or G1E-STU Card as the
following Diagram.
And then connect the DK9-DSS through the DSS expansion port of DK9-15.
Fix the connection kit by screws.

Icon Used
→Then.
Lift Handset; Handset off hook.
Hang up; Handset on hook.
<= In conversation; make a call.
- Press Dial Key [0] - [9].
Press [*] key.
Press [#] key.
Dial numbers.
Press the CO key.
Press the busy CO key.
Press the flashing or blinking CO key.
Press DSS key.

LED Indication
 CO key (Trunk Line)
Idle (Steady Off)
I-Use (SteadilyOn)Green
Busy (SteadilyOn)Red
Ring (Fast Blinking) Red
I-Hold (Fast Flashing) Green
SystemHold (FastFlashing)Red
Exclusive Hold (Slow Flashing) Green
 SPK key
Idle (Steady Off)
I-Use (SteadilyOn)Red
Save Redial (Fast Blinking) Red
System Program (Fast Flashing) Red
Call Forward (Fast Flashing) Red
Signalling
 Tone
Dial Tone
Ring Back tone
Busy Tone
Override Tone
 Ring
Intercom
Trunk
Hold Recall

CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..........................................................................3
Installation Safety Precautions:..............................................................................................3
SAVE THESE INSTRUCTIONS ...........................................................................................3
A. MAKING CALLS ...............................................................................................................1
A.01 Inter Office Call (Intercom).....................................................................................1
A.02 Automatic Line Access (Trunk Group Access).......................................................1
A.03 Individual Line Access.............................................................................................2
A.04 Flash (Open Loop Timed Flash)..............................................................................2
A.05 Speed Dialing...........................................................................................................2
A.06 Dial By Name (Programming Required) .................................................................3
A.07 One Touch Dialing...................................................................................................4
A.08 Calling ACP Doorphone ..........................................................................................6
A.09 Dial Access To Operation........................................................................................6
B. WHEN LINE/EXTENSION IS BUSY ..............................................................................7
B.01 Call Waiting (Programming Maybe Required)........................................................7
B.02 Trunk Queuing .........................................................................................................7
B.03 Last Number Redial .................................................................................................8
B.04 Automatic Redial......................................................................................................8
B.05 Barge-In / Monitor Extension ..................................................................................9
B.06 Barge-In CO .............................................................................................................9
C. RECEIVING CALLS .......................................................................................................10
C.01 Answer ...................................................................................................................10
C.02 Automatic Answer-Intercom..................................................................................10
C.03 Call Pickup .............................................................................................................10
C.04 Doorphone (Optional) ............................................................................................11
D. DURING CONVERSATION...........................................................................................12
D.01 Call On Hold..........................................................................................................12
D.02 Call On Exclusive Hold .........................................................................................12
D.03 Conference .............................................................................................................13
D.04 Call Transfer ..........................................................................................................15
D.05 Answer Call Waiting..............................................................................................15
D.06 Call Splitting ..........................................................................................................16
D.07 Mute Operation ......................................................................................................16
D.08 Switching Between Using Handset And Handsfree ..............................................17
D.09 Volume Control......................................................................................................17
E. PAGING.............................................................................................................................18
E.01 Zone Paging (Internal)............................................................................................18
E.02 All Paging (Internal)...............................................................................................18
E.03 Zone Paging (External)...........................................................................................18
E.04 All Paging (External)..............................................................................................18
E.05 All Paging (Internal And External) ........................................................................19
E.06 Answer Paging (Meet Me Page).............................................................................19

F. OTHER FEATURES ........................................................................................................20
F.01 Pulse to Tone Conversion.......................................................................................20
F.02 Handsfree................................................................................................................20
F.03 Background Music..................................................................................................20
F.04 Voice Service Channel ...........................................................................................21
F.05 Voice Mail Operation – G1E/GDS Systems ..........................................................22
F.06 Message Waiting (Programming Maybe Required)...............................................22
F.07 Caller ID and Smart Redial.....................................................................................23
G. STATION PROGRAMMING .........................................................................................24
G.01 Call Forwarding .....................................................................................................24
G.02 Toll Restriction Override (Forced Account Code) ................................................25
G.03 Volume Control (Setting).......................................................................................26
G.04 Store Speed Dial / One Touch Dial (Programming Required) ..............................27
G.05 Lock Up / Unlock Extension By Security Code ....................................................29
G.06 Define Time-Reminding Service ...........................................................................29
G.07 Define Morning Call Service.................................................................................31
G.08 Date / Time Setting (For Console only).................................................................31
G.09 Switching of Day / Night Service Mode (For Console only) ................................32
G.10 Alarm Assignment (For Console only)..................................................................33
G.11 Absent Message .....................................................................................................34
G.12 Function Key Assignment (Macro Key)................................................................35
G.13 User Programming Help (For G1E system only)...................................................35
G.14 Station Programming – Saved Number Redial......................................................36
G.15 Account Code.........................................................................................................36
G.16 Do Not Disturb.......................................................................................................37
G.17 Baby Listen (For G1E system only) ......................................................................37
G.18 Automatic Line Access by Lifting Handset (For G1E system only) .....................37
G.19 Lock / Unlock S.M.D.R output (For Console only)...............................................38
G.20 Headset ON/OFF....................................................................................................38

A. MAKING CALLS 1
A. MAKING CALLS
A.01 Inter Office Call (Intercom)
An Intercom is for an Extension to call another Extension of the same system.
By Dialing number:
→. Lift Handset or press [SPK] key.
. Dial Extension number.
By DSS key:
→. Lift Handset or press [SPK] key.
. Press a programmed DSS key
Note: 1. Extension number of the calling party will display on the LCD of the called extension.
2. To ring the called extension, you may change signaling from Ring Signal to Voice Alert or Voice
Alert to Ring Signal by pressing [3].
3. If the system is programmed for Voice Alert, after Alert Tone is heard, speak to the called party
through Speaker, and your voice will be heard from the called extension.
4. When the called extension is busy (Busy Tone heard,) pressing another DSS key can call another
extension.
A.02 Automatic Line Access (Trunk Group Access)
The feature allows each Extension to automatically select an idle CO Line. If CO lines are
divided into trunk groups, Extensions can only select in their own group.
Dial 9/0 Trunk Group Access:
→/ . Handset off hook / on hook.
.Dial[9] or [0]. (programmable)
*Dial tone from CO (Central Office) is heard.
* The CO LED goes steady at your Extension and at other Extensions.
Extra Trunk Group Access: (Programming Required)
→, , . Lift Handset or press [SPK] key.
.Dial[8],[7].
*Dial tone from CO (Central Office) is heard.

A. MAKING CALLS
2
A.03 Individual Line Access
Any CO line can be directly selected.
→→. Handset off hook / on hook.
. Press a CO key (Dial tone heard).
. Dial phone numbers.
NOTE:
1. In the G1E, GDS systems you can also dial Individual Line Access codes instead of pressing any
CO key Code 801-8XX for systems.
* Code 801 represents the first CO line, Code 802 the second, etc.
In the systems when all CO keys light busy, dial [9] or [0] to automatically select another idle
CO line beyond the CO lines displayed on CO keys.
A steadily lit LED of a CO key means the CO line is busy.
2. During conversation, if you press another CO key, the original conversation will stop and you will
be connected to a new CO line without hanging up.
A.04 Flash (Open Loop Timed Flash)
Flash Key provides a temporary loop disconnection from a used CO line. This allows a
user to end a conversation and regain dial tone on the same trunk. Flash duration is
pre-programmed, and can meet the special needs of Central Office or PABX Lines if they offer
them. (eg. Call waiting, Broker’s call).
. Press [TRF/FL] key to Network hold an outside call or activate the Call waiting feature.
A.05 Speed Dialing
By dialing a programmed Speed Dial Access Code, the System will automatically dial the
telephone number assigned for the Code.
*** For programming, please refer to Program G.04 Station Programming -- Store
Speed Dial / One Touch Dial. ***
→→S.A.C. . Handset off hook / on hook.
.Press[SPD] key.
. Dial Speed Access Code (programmed).
*You may also press a CO key to select a CO Line before pressing [SPD] key.