HYBREX IP 37-31 User manual

Dual Mode VoIP Keyphone IP37-31
Dual-mode VoIP Keyphone
Model: IP 37-31
User’s Manual
( V 1.3 )
Auto Telecom Company Limited Doc: IP37-31_Hybrex_Manual_1.3
http://www.hybrex.com 2011.1.3

Dual Mode VoIP Keyphone IP37-31
Content
Product Overview................................................................................................................................................. 1
IP37-31 Keyphone Layout.................................................................................................................................... 2
Description of the Keys and its Lights when Operating VoIP Calls................................................................ 3
Functions of the Keys........................................................................................................................................ 3
The status of the lights and what they indicate................................................................................................. 4
Description to the Keys and Lights when communicating via the FXO interface......................................... 5
Functions of the Keys........................................................................................................................................ 5
The status of the lights and its indication.......................................................................................................... 5
A. VoIP Calls ......................................................................................................................................................... 6
A1. Making Calls............................................................................................................................................... 6
A1.1 Dialing a Number .............................................................................................................................. 6
A1.2 DSS Direct Dial................................................................................................................................. 6
A1.3 Last Number Redial .......................................................................................................................... 6
A1.4 Hotline............................................................................................................................................... 6
A2. Receiving Calls........................................................................................................................................... 7
A2.1 Answer.............................................................................................................................................. 7
A2.2 Call Pickup........................................................................................................................................ 7
A2.3 Auto Answer...................................................................................................................................... 7
A2.4 Answer the Second Call.................................................................................................................... 7
A3. Hold & Call Transfer ................................................................................................................................... 8
A3.1 Hold & Retrieve Held Call................................................................................................................. 8
A3.2 Call Transfer (by Phone)................................................................................................................... 8
A3.3 Call Transfer (by System)................................................................................................................. 8
A3.4 Call Park & Retrieve Parked Call...................................................................................................... 8
A4. During Conversation................................................................................................................................... 9
A4.1 Mute.................................................................................................................................................. 9
A4.2 Handset & Handsfree Modes Switch................................................................................................ 9
A4.3 Volume Adjustment........................................................................................................................... 9
A4.4 Three-way Conference ..................................................................................................................... 9
A4.5 Call Split............................................................................................................................................ 9
A5. Miscellaneous Functions .......................................................................................................................... 10
A5.1 Group Paging.................................................................................................................................. 10
A5.2 Listen Voice Message..................................................................................................................... 10
A5.3 Conference Room........................................................................................................................... 10
A5.4 Do Not Disturb (DND) ..................................................................................................................... 10

Dual Mode VoIP Keyphone IP37-31
A5.5 Access the Auto Attendant..............................................................................................................11
A5.6 Group Listening...............................................................................................................................11
A5.7 Call Log...........................................................................................................................................11
B. Phone Settings............................................................................................................................................... 12
B01. Basic Knowledge.............................................................................................................................12
B02. Main Menu.......................................................................................................................................12
B03. Steps to enter the Phone Settings as administrator........................................................................12
B1. Phone Book: Setup and Use the Phone Book.......................................................................................... 14
B2. Call History: View the Call History............................................................................................................14
B3. Phone Settings: Configure the Phone Settings ........................................................................................ 14
B4. Network: Network Parameter Settings......................................................................................................15
B5. SIP Settings: Configure the SIP Settings. ................................................................................................16
B6. NAT Traversal: NAT Traversal Settings ...................................................................................................17
B7. Administrator: System Setting .................................................................................................................. 18
B8. Test Menu: Initiating Self-Test..................................................................................................................18
C. WebPages Setup............................................................................................................................................ 19
C1. Phone Book:.............................................................................................................................................21
C1.1 Phone Book:....................................................................................................................................21
C1.2 BLF ( Busy Lamp Field ): ................................................................................................................ 22
C2. Phone Settings .........................................................................................................................................24
C2.1 Call Forward....................................................................................................................................24
C2.2 SNTP ( Simple Network Time Protocol ) ........................................................................................25
C2.3 Volume Settings.............................................................................................................................. 26
C2.4 Ringer Settings................................................................................................................................ 27
C2.5 DND (Do Not Disturb) .....................................................................................................................27
C2.6 FXO Auto Answer ...........................................................................................................................28
C2.7 Dial Plan.......................................................................................................................................... 29
C2.8 Flash Time ......................................................................................................................................30
C2.9 Call Waiting Settings.......................................................................................................................30
C2.10 Soft-Key Settings ..........................................................................................................................31
C2.11 Hot Line......................................................................................................................................... 31
C2.12 Alarm Settings...............................................................................................................................32
C3. Network.....................................................................................................................................................33
C3.1 Network Status................................................................................................................................33
C3.2 WAN Settings..................................................................................................................................34
C3.3 LAN .................................................................................................................................................35
C3.4 DDNS..............................................................................................................................................36

Dual Mode VoIP Keyphone IP37-31
C3.5 VLAN Settings................................................................................................................................. 36
C3.6 DMZ ................................................................................................................................................ 36
C3.7 Virtual Server.................................................................................................................................. 36
C3.8 L2TP Settings ................................................................................................................................. 37
C3.9 PPTP Settings................................................................................................................................. 37
C4. SIP Setting................................................................................................................................................ 38
C4.1 Service Domain............................................................................................................................... 38
C4.2 Port Settings ................................................................................................................................... 39
C4.3 Codec Settings................................................................................................................................ 40
C4.4 Codec ID Settings........................................................................................................................... 41
C4.5 DTMF Settings................................................................................................................................ 41
C4.6 RPort Settings................................................................................................................................. 42
C4.7 Other Settings................................................................................................................................. 42
C5. NAT Traversal .......................................................................................................................................... 44
C5.1 STUN Settings................................................................................................................................ 44
C6. Others....................................................................................................................................................... 45
C6.1 Auto Configuration Settings............................................................................................................ 45
C6.2 FXO Settings................................................................................................................................... 46
C6.3 MAC Clone...................................................................................................................................... 46
C6.4 Tones Settings................................................................................................................................ 47
C6.5 Advanced Settings.......................................................................................................................... 48
C6.6 Status Log....................................................................................................................................... 48
C6.7 System Info..................................................................................................................................... 48
C7. System Authority ...................................................................................................................................... 49
C8. Save Changes.......................................................................................................................................... 49
C9. Update...................................................................................................................................................... 50
C9.1 Update ............................................................................................................................................ 50
C9.2 Auto Update Settings...................................................................................................................... 51
C9.3 Default Settings............................................................................................................................... 52
C10. Reboot.................................................................................................................................................... 52
D. FXO Calls........................................................................................................................................................ 53
D1. Making Calls............................................................................................................................................. 53
D2. Answering Calls........................................................................................................................................ 53
D3. Hold & Retrieve Held Call......................................................................................................................... 53
D4. During Conversation................................................................................................................................. 53
D4.1 Mute................................................................................................................................................ 53
D4.2 Handset & Handsfree Modes Switch.............................................................................................. 53

Dual Mode VoIP Keyphone IP37-31
D4.3 Volume Adjustment......................................................................................................................... 53
D4.4 Flash ...............................................................................................................................................53
E. Q & A................................................................................................................................................................ 54
E1. IP 37-31 VoIP Phone Quick Setup Guide.................................................................................................54

Dual Mode VoIP Keyphone IP37-31
1
Product Overview
The IP 37-31 Dual Mode VoIP Keyphone has adopted the advanced 32 bit RISC CPU and the
DSP technology to offer real time VoIP phone calls via the internet with a voice quality as good
as the traditional PSTN phones.
●PoE ( Power over Ethernet )
This feature enables the VoIP Keyphone to operate without the bulky AC power adapter.
The power is delivered by a PoE-enabled Hub or Switch over standard Ethernet cable.
●FXO ( Foreign Exchange Office )
The VoIP Keyphone can also make traditional phone calls through its built-in FXO interface,
thus integrating both PSTN and VoIP Internet communications.
Model No.
Description
IP37-31P
PoE-enabled VoIP Keyphone
IP37-31PF
PoE-enabled VoIP Keyphone with FXO interface
Note:
1. The Model IP37-31 is a standard VoIP Keyphone with the following features:
2-line * 16 characters backlit LCD screen
Earphone jack
Handsfree operation
2 Ethernet network ports ( RJ45 10/100 Base-T )
10 sets DSS/BLF (Direct Station Selection/ Busy Lamp Field) buttons
2. The character following the Model No. represents the feature of the product:
P: PoE enabled
F: Supports FXO interface

Dual Mode VoIP Keyphone IP37-31
2
IP37-31 Keyphone Layout
Description:
1. Handset Speaker
2. Handset Microphone
3. Telephone Hook Switch
4. Wall Mount Hook
5. Speaker
6. [ DND/CNF ] Key
7. [ MSG ] Key
8. [ LOG ] Key
9. [ MIC ] Key
10. [ SPK ] Key
11. Dial Keypad
12. Front Indicator Light
13. Microphone
14. [ Redial ] Key
15. [ Hold ] Key
16. [ TRF/FL ] Key
17. [ OK ] Key
18. Direction Pad
19. [ Menu ] Key
20. [ DSS/BLF ] Buttons
21. LCD Screen
22. DC 5V Power Jack
23. LAN Port
24. PC Port
25. FXO Port
26. Headset Jack

Dual Mode VoIP Keyphone IP37-31
3
Description of the Keys and its Lights when Operating VoIP Calls
Functions of the Keys
[ DND/CNF ] This key has two functions, they are:
(1) Activate or deactivate the “Do Not Disturb”function. ( Refer to A5.4 )
(2) Operate the “Conference”function. ( Refer to A4.4 )
[ TRF/FL ] During a VoIP call, this key offers the “Transfer”function. ( Refer to A3.2 )
[ MSG ] Access the voice mailbox in the IP-PBX. ( Refer to A5.2 )
[ LOG ] Access the records of incoming and outgoing calls (Dialed / Answered /
Missed). ( Refer to A5.7 )
[ MIC ] Turn On/Off the microphone of the handset and phone. ( Refer to A4.1 )
Enable/Disable Auto Answer. ( Refer to A2.3 )
[ SPK ] Activate or deactivate the dialing function. ( Refer to A1.1 )
Answer the call without lifting the handset. ( Refer to A2.1 )
[ Redial ] Redial the previously dialed numbers. ( Refer to A1.3 )
[ Hold ] Put the current call on hold. ( Refer to A3.1 )
[ Menu ] Configure the keyphone. ( Refer to section B “Phone Settings”)
[ UP ]: Display the previous menu item on the LCD
Turn up the volume
[ Down ]: Display the next menu item on the LCD
Turn down the volume
[ Left ]: Move the cursor on the LCD leftward
Delete the last entered digit
[ Right ]:Move the cursor on the LCD rightward
[ OK ] Confirmation key.
The Dial Keypad
[ DSS/BLF ] Direct Station Selection and Busy Lamp Field Buttons. ( Refer to A1.2 )

Dual Mode VoIP Keyphone IP37-31
4
The status of the lights and what they indicate
[ DND/CNF ] Red light constantly on: The keyphone is at the “Do No Disturb”state;
The LCD shows “# DND #”.
Red light off: The keyphone is at the “Idle”state;
The LCD shows the extension number of this
keyphone and the current date & time.
[ MSG ] Red light flashes slowly: New voice mail(s) in the IP-PABX‟s mailbox.
The lower line of the LCD screen shows
“Unread Messages.”
[ LOG ] Red light flashes slowly: Missed call(s) stored in the list.
“Missed Call” are shown on the LCD screen.
Red light off: No missed call(s); or the missed call(s) had been
checked.
[ MIC ] Red light constantly on: The microphone of the handset or the phone
( Handsfree ) is on; or the “Auto Answer”feature is
activated.
Red light off: The microphones of the handset or the phone is
mute.
[ SPK ] Red light constantly on: The speaker is on during a Handsfree call.
Red light off: The speaker is off or the phone is at the idle status.
[ DSS/BLF ] Light off: (1) The assigned extension is online.
(2) No extension number was assigned for the key.
Red light flashes slowly: The assigned extension is ringing.
Red light on: (1) The assigned extension is busy.
(2) The assigned extension is offline.
Green light on: The assigned extension is on a call with this
phone.
( Front Indicator Light)
Red light flashes rapidly: An incoming call is waiting to be answered.