10
Trouble Shooting Guide
1. CONDITIONER DELIVERS HARD WATER
Bypass va ve is open C ose bypass va ve
No sa t in brine tank Add sa t to brine tank and maintain sa t eve above water eve
Injector or screen p ugged Rep ace injectors and screen
Insufficient water f owing into brine tank Check brine tank fi time and c ean brine ine f ow tank contro if p ugged
Hot water tank hardness Repeated f ushing of the hot water tank is required
Leak at distributor tube Make sure distributor tube is not cracked. Check O ring and tube pi ot
Interna va ve eak Rep ace sea s and spacers and/or piston
F ow meter jammed Remove obstruction from f ow meter
F ow meter cab e disconnected or not p ugged Check meter cab e connection to timer and meter cap
into meter cap
Improper programming Reprogram the contro to the proper regeneration type, in et water hardness,
capacity or f ow meter size.
2. CONDITIONER FAILS TO REGENERATE
E ectrica service to unit has been interrupted Assure permanent e ectrica service (check fuse, p ug, chain or switch)
Timer is not operating proper y Rep ace timer
Defective va ve drive motor Rep ace drive motor
Improper programming Check programming and reset as needed
3. UNIT USES TOO MUCH SALT
Improper sa t setting Check sa t usage and sa t setting
Excessive water in brine tank See #7
Improper programming Check programming and reset as needed
4. LOSS OF WATER PRESSURE
Iron bui d-up in ine to water conditioner C ean ine to water conditioner
Iron bui d-up in water conditioner C ean contro and add resin c eaner to resin bed. Increase frequency
of regeneration
In et of contro p ugged due to foreign materia Remove piston and c ean contro
broken oose from pipes by recent work done on
p umbing system
5. LOSS OF RESIN THROUGH DRAIN LINE
Air in water system Assure that we system has proper air e iminator contro . Check for dry we
condition.
Drain ine f ow contro is too arge Ensure drain ine f ow contro is sized
6. IRON IN CONDITIONED WATER
Fou ed resin bed Check backwash, brine draw and brine tank fi . Increase frequency of
regeneration. Increase backwash time.
Iron content exceeds recommended parameters Add iron remova fi ter system
7. EXCESSIVE WATER IN BRINE TANK
P ugged drain ine f ow contro C ean f ow contro
Brine va ve fai ure Rep ace brine va ve
Improper programming Check programming and reset as needed
8. SALT WATER IN SERVICE LINE
P ugged injector system C ean injector and rep ace screen
Timer not operating proper y Rep ace timer
Foreign materia in brine va ve C ean or rep ace brine va ve
Foreign materia in brine ine f ow contro C ean brine ine f ow contro
Low water pressure Raise water pressure
Improper programming Check programming and reset as needed
9. CONDITIONER FAILS TO DRAW BRINE
Drain ine f ow contro is p ugged C ean drain ine f ow contro
Injector is p ugged C ean or rep ace injectors
Injector screen is p ugged Rep ace screen
Line pressure is too ow Increase ine pressure ( ine pressure must be at east 20 psi at a times)
Interna contro eak Change sea s and spacers and/or piston assemb y
Improper programming Check programming and reset as needed
Timer not operating proper y Rep ace timer
10. CONTROL CYCLES CONTINUOUSLY
Timer not operating proper y Rep ace timer
Fau ty microswitches and/or harness Rep ace fau ty microswitch or harness
Fau ty cyc e cam operation Rep ace cyc e cam or reinsta
11. DRAIN FLOWS CONTINUOUSLY
Foreign materia in contro Remove piston assemb y and inspect bore. Remove foreign materia and check
contro in various regeneration positions
Interna contro eak Rep ace sea s and/or piston assemb y
Contro va ve jammed in brine or backwash position Rep ace piston and sea s and spacers
Timer motor stopped or jammed teeth Rep ace timer motor and check a gears for missing teeth
Timer not operating proper y Rep ace timer