I-care PATIENT2 User manual

iCare PATIENT2
Instruction Manual for Android
iCare PATIENT2
English
Rx Only (U.S.)

Copyrights
The information in this document is subject to change without prior notice.
Should a conflict situation arise concerning a translated document, the
English language version shall prevail.
This device complies with:
Medical Device Directive 93/42/EEC
This instruction manual applies to the iCare PATIENT2 software version
1.1.x, where x is a maintenace revision without impact to this instruction
manual.
Copyright © 2021 Icare Finland Oy. All rights reserved. iCare is a registered
trademark of Icare Finland Oy, all other trademarks are the property of
their respective owners.
Android is a registered trademark or trademark of Google Inc. Google Play
is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Icare Finland Oy is under
license. Other trademarks and trade names are those of their respective
owners.
Icare Finland Oy
Äyritie 22
01510 Vantaa, Finland
Ph. [phone]
www.icare-world.com, [e-mail]

Contents
1. Intended use.........................................................................................................................4
2. Safety notices.......................................................................................................................4
3. Introduction...........................................................................................................................5
4. System requirements for iCare PATIENT2...............................................................6
5. Obtain iCare credentials..................................................................................................6
6. Install and start using the app .....................................................................................7
7. Connect to the tonometer using Bluetooth®.......................................................7
7.1. Switch on the tonometer.....................................................................................7
7.2. Pair the tonometer with your mobile device .............................................8
8. Transfer measurement data via Bluetooth.............................................................8
9. Connect and transfer measurement data via USB cable................................9
10. View your measurement results................................................................................10
10.1. Graph functionality................................................................................................10
10.2. Table functionality................................................................................................... 11
11. Change the iCare PATIENT2 settings ........................................................................11
12. Log out from iCare PATIENT2...................................................................................... 12
13. Troubleshooting................................................................................................................. 13
14. Technical description...................................................................................................... 15
15. Symbols ................................................................................................................................16

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1. Intended use
iCare PATIENT2 (TS05) is a mobile app intended for transferring ophthalmic
measurement data to iCare CLINIC or to an external system. It also has
the capability of displaying ophthalmic measurement data and aiding in
glaucoma management. It is indicated for use by healthcare professionals
and lay persons.
2. Safety notices
WARNING! Make sure that the mobile device with the iCare PATIENT2 app installed is set
to the correct time and date.
WARNING! Before taking measurements, update the tonometer’s clock to your local
time manually from the tonometer’s settings or automatically by connecting the
tonometer to the iCare PATIENT2 app.
PRECAUTION! Report any serious incidents related to the tonometer to your competent
health authority and the manufacturer or the manufacturer’s representative.

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3. Introduction
The iCare software system consists of the following:
• iCare tonometer (iCare HOME or iCare HOME2), for measuring eye
pressure
• iCare PATIENT2 mobile application, where patients and healthcare
professionals can view measurement data, as well as transfer and store
it to iCare CLINIC, or to iCare CLOUD service
• iCare CLINIC, a browser-based software service, where healthcare
professionals and patients can view the measurement data
Host
iCare CLOUD can be used to store eye pressure measurement results
transferred from iCare HOME, or iCare HOME2 using iCare PATIENT2.
Patients can store their measurement data to a private account in the
iCare CLOUD service, providing their tonometer is not registered to a
healthcare professional’s iCare CLINIC account.
In order to view measurement results with the PATIENT2 app, you need
to log in with iCare credentials. For information on how to obtain iCare
credentials, see chapter “5. Obtain iCare credentials”.
Your credentials protect your measurement results from others. If the app
notifies you of invalid credentials, you have entered a wrong password, or
email address, or your password may have been stolen. Do not give your
password to anyone else.

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If you are a healthcare professional, you can use iCare PATIENT2 just for
transferring eye pressure measurement results to the iCare CLINIC. iCare
PATIENT2 does not show measurement results with an iCare CLINIC
professional account.
For more information on how to operate the HOME or HOME2 devices, see
the device’s instruction manual.
4. System requirements for iCare PATIENT2
• Android smartphone or tablet with Bluetooth connection or USB OTG
support
• Operating system v 6.0 or newer
• USB OTG compliant cable and adaptors, supplied with the iCare HOME or
iCare HOME2 tonometer
• Internet connection
To make sure that the iCare PATIENT2 app works correctly, always install
the latest software updates available for your mobile device and the iCare
PATIENT2 app.
5. Obtain iCare credentials
In order to view measurement results with the iCare PATIENT2 app, you
need to log in with iCare credentials. If your iCare HOME or iCare HOME2
tonometer is registered to a clinic or hospital CLINIC account, contact the
clinic or hospital to obtain the credentials.
Note for healthcare professionals: The patient credentials can be
created in iCare CLINIC under the Patient profile tab, in the User account
section, by providing the patient’s e-mail address. The patient will receive
an invitation email including a link for creating a password.
If your tonometer is not registered to any clinic or hospital CLINIC account,
you need to register your tonometer to the iCare CLOUD, in order to use
the iCare PATIENT2 app. Please check the “Getting started” guide, delivered
together with the iCare HOME or iCare HOME2 tonometer, for instructions

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on how to register your tonometer. You will get your iCare credentials
during the registration process.
If you need help, contact your healthcare professional, tonometer
distributor or iCare.
NOTE! iCare CLINIC professional user (doctor, trainer or administrator)
credentials cannot be used for logging into the PATIENT2 app. The
PATIENT2 app is used only for reviewing an individual patient’s results,
using an individual patient’s CLINIC credentials. The app is also used for
uploading measurement data from iCare HOME (s) or iCare HOME2(s) to
the iCare CLINIC, in which case logging into PATIENT2 is not needed.
6. Install and start using the app
1. Open Google Play on your mobile device.
2. Search for iCare PATIENT2.
3. Follow the installation instructions shown on the screen.
To start using the app, tap START USING THE APP. Select your area of
residence and the correct option for where your eye pressure data will be
stored. Read the terms of service and agree to the terms of use and to
the processing of your personal data, by checking the respective boxes.
Choose your tonometer (iCare HOME2 or iCare HOME).
7. Connect to the tonometer using
Bluetooth®
7.1. Switch on the tonometer
NOTE! The Bluetooth connection is compatible with the iCare HOME2
tonometer only.
Bluetooth may be already activated on your tonometer. You can check
your tonometer’s Bluetooth status and turn Bluetooth on, if needed, by
following these instructions.
1. Press until you hear a beep to switch on the tonometer.

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2. Press until you see SETTINGS on the tonometer screen, and press .
3. Press until you see BLUETOOTH, and press .
4. If Bluetooth is off, press until you see TURN ON, and press .
7.2. Pair the tonometer with your mobile device
1. Tap Bluetooth. Allow the prompted requests to continue pairing.
2. Select the correct tonometer from the list of detected iCare HOME2
tonometers. Make sure that the serial number of the tonometer on the
mobile device’s screen matches thet of the one found at the back of
the tonometer. The serial number found on your tonometer is marked
with SN.
3. Tap PAIR TONOMETER.
4. At the Bluetooth pairing request, enter the PIN code shown on the
tonometer’s screen, and tap OK.
5. When the tonometer has been successfully paired, tap CONTINUE on
the PATIENT2 screen.
You can now tap SYNC to transfer measurement results from the
tonometer to iCare CLINIC or iCare CLOUD, or log into the iCare PATIENT2
app, to see your previous measurement results.
8. Transfer measurement data via
Bluetooth®
Tip: If you have previously paired your tonometer via USB cable, you will
need to pair it again. Go to the settings and tap Change the tonometer
and re-pair to use Bluetooth pairing.
1. Switch on the tonometer.
2. On your mobile device, open the iCare PATIENT2 app.

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3. Tap SYNC to transfer your measurements from the tonometer to your
mobile device.
Transferring the measurement results may take up to a couple of minutes,
depending on the network connection. You will see the message “[number
of] measurements transferred” or the message “no new measurements”,
once the data transfer has been completed.
The measurement results remain in the iCare HOME2 tonometer’s memory
after the measurement data transfer.
9. Connect and transfer measurement data
via USB cable
Tip: If your mobile device asks for your permission to use the iCare
PATIENT2 app or the tonometer, tap OK. Otherwise, you won’t be able to
transfer data and use the app. To avoid having to give the permission every
time you use the app, tap the check box in the dialog.
Note: Only use the USB cable supplied with the iCare tonometer.
1. Make sure your mobile device’s screen and keys are not locked.
2. Connect the tonometer to your mobile device with the USB cable
provided in the tonometer’s carrying case. Use the USB adaptor
delivered in the tonometer carrying case in the event that the cable
does not fit into your mobile phone.
Once the USB cable is successfully connected, the measurement data is
transferred automatically from the tonometer to your mobile device and to
iCare CLINIC or iCare CLOUD.
Transferring the measurement results may take up to a minute or more,
depending on the network connection. You will see the message “[number
of] measurements transferred” or the message “no new measurements”,
once the data transfer has been completed. Unplug the USB cable after a
successful data transfer.
After measurement data transfer, the measurement results are deleted
from the iCare HOME tonometer. The measurement results remain in the
iCare HOME2 tonometer.

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10.View your measurement results
10.1.Graph functionality
1. Open the iCare PATIENT2 app on your mobile device.
2. If you are not logged in yet, tap LOGIN and enter your iCare
credentials. Check chapter “5. Obtain iCare credentials” for information
on how to obtain your credentials.
3. Tap MEASUREMENTS.
The blue graph shows the measurements of the right eye and the orange
graph shows the measurements of the left eye. The graph can be viewed in
portrait mode or in landscape mode.
1: Selected measurement on the graph
2: The result of the selected measurement
in mmHg
3: Date and time of the measurement
4: Tap to open previous or next measurement
To scroll on the graph, slide your finger across the screen.
To zoom in and out on the graph, pinch on the touch screen with two
fingers and slide them apart or together horizontally.
To see the result of each measurement, tap the dots on the graph or tap
the measurement results at the top of the screen. You can also slide the
measurement results with your finger to see the next or the previous result.

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If a measurement is marked with , the measurement is outside the
selected scale. Tap to see the measurement result.
To change the scale, tap and tap Max value in graph or Min value in
graph, and select the new values.
10.2. Table functionality
1: Tap Table to view measurements in list
format
2: Select date from
3: Tap to view measurement quality
4: The blue dot shows the measurement of
the right eye and the orange dot shows
the measurement of the left eye
To scroll on the list, slide your finger vertically across the screen.
11. Change the iCare PATIENT2 settings
Tap >Settings.
To define which values are shown on the graph, tap Max value in graph or
Min value in graph, and select the new value.
If you want to use another tonometer with the app, tap Change the
tonometer. You are automatically logged out from the app.
The app is then ready to transfer measurement data from another device.

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12.Log out from iCare PATIENT2
In daily use, you don’t need to log out from the app. However, if you have
any privacy concerns, log out from the app to prevent others from seeing
your measurement results.
Tap > Settings >Logout.
When you are logged out, you can still transfer measurements from the
tonometer to the iCare CLINIC or iCare CLOUD, but you cannot see them
on your mobile device.
If you no longer need to use the iCare PATIENT2 app, you can uninstall it.
Uninstalling the app will not delete your eye pressure measurement data
from the iCare CLINIC or iCare CLOUD.

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13.Troubleshooting
Tip: For contact info, such as iCare’s email addresses, tap >Info.
Issue Possible explanation and solution
You have connected the USB cable to the
tonometer and your mobile device but
nothing happens.
Make sure you have connected the cable
correctly to your mobile device. Make sure
that the app is not in the Measurements
view.
You have transferred your measurements
from the tonometer, but you cannot see
them in your measurement results.
1. Make sure the tonometer is registered
under your name. Contact your
healthcare professional, tonometer
distributor, or iCare.
2. Check also that the tonometer’s clock
shows the correct time. If it doesn’t,
transfer measurement data once from
the tonometer to your mobile device.
The tonometer’s clock is updated
during the transfer.
You receive the error message Error
ocurred during pairing.
1. Make sure that Bluetooth is turned on
on your mobile device.
2. Make sure that you have allowed
location permission to the app.
3. Make sure that mobile device’s
location is turned on.
OR
1. Make sure your mobile device is
connected to a network.
2. Make sure that the tonometer is
switched on and that the Bluetooth
connection is on, both on the
tonometer and on your mobile device.
3. Restart your mobile device and try
again.

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Issue Possible explanation and solution
You receive the error message Error while
reading measurements from tonometer.
1. If connecting via USB cable,
disconnect the USB cable from your
mobile device and the tonometer, and
then connect it again.
2. If connecting via Bluetooth, make sure
that the tonometer is switched on
and that the Bluetooth connection is
on, both on the tonometer and your
mobile device. Then tap RETRY or
SYNC to try again.
3. Restart your mobile device, open iCare
PATIENT2 app, and tap SYNC to try
again.
You receive the error message Error while
sending measurements to CLINIC.
Make sure your mobile device is
connected to a network.
You receive the error message USB
permission denied.
1. Disconnect the USB cable from your
mobile device and then connect it
again, allow permission in the pop-up
that appears on your mobile device
screen.
2. If this does not help, disconnect
the USB cable from your mobile
device, go to your mobile device’s
settings and allow permission for the
iCare PATIENT2 app to use the USB
functionality of your mobile device.
Then connect the USB cable again to
your mobile device.
You receive the error message Connection
error to server. Can’t load measurements.
1. Make sure your mobile device is
connected to a network.
2. Close the measurements view and
open it again. You will also get this
error message if you have logged in to
the iCare PATIENT2 app with CLINIC
healthcare professional credentials
instead of patient credentials.
You receive the error message User is not
authorized. Can’t load measurements.
Your login session has expired. Log in
again.
You receive the error message Tonometer
has not been registered. Check help for
support and more info.
Your tonometer needs to be registered.
See chapter “5. Obtain iCare credentials”
for information on how to register your
tonometer.

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Issue Possible explanation and solution
You receive the error message Login failed
due to an unexpected error.
1. Make sure your mobile device is
connected to a network.
2. Try logging in to the iCare PATIENT2
app again.
If the problem persists, contact your
healthcare professional, tonometer
distributor, or iCare.
You receive the error message Invalid
credentials.
1. Make sure your e-mail address and
password are correct.
2. Try logging in to the iCare PATIENT2
app again.
If the problem persists, contact your
healthcare professional, tonometer
distributor, or iCare.
You need help with the iCare PATIENT2
app.
Contact your healthcare professional,
tonometer distributor, or iCare.
If the iCare PATIENT2 app is not working correctly, or you find mistakes
in this instruction manual, contact [e-mail], or if you are
located in the U.S., contact [e-mail].
14.Technical description
When the iCare tonometer is connected to a mobile device with the
USB cable provided in the tonometer’s carrying case, or via Bluetooth
connection, the iCare PATIENT2 app reads eye pressure measurement
results from the tonometer. The app also transfers and stores the results
in the iCare CLINIC or iCare CLOUD database, on the internet, using the
mobile device’s data connection. The app also uses the data connection to
read the measurement results from the database, as the results are stored
in the database only, not on the mobile device.
Do not connect the mobile device with the iCare PATIENT2 app installed
to a healthcare professional’s IT network, to which the healthcare
professional’s medical devices or software are connected.
The mobile device with the iCare PATIENT2 app installed can use any
internet connection that allows HTTPS communication.

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If the data connection fails, the measurement results cannot be
transferred from the iCare tonometer to the iCare CLINIC database, and
the measurement results cannot be viewed.
The eye pressure measurement results are displayed in millimeters of
mercury (mmHg) with the precision of one millimeter of mercury. The
available scale of the y-axis is from 5 mmHg to 50 mmHg.
The specified measurement scale of iCare HOME tonometer is 5-50
mmHg, and the specified measurement scale of iCare HOME2 tonometer
is 7-50 mmHg.
15.Symbols
Manufacturer
Caution
Rx Only (U.S.) Federal law (U.S.) restricts this device to sale by
or on the order of a physician or properly licensed
practitioner.
CE mark
Product is a medical device

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2021-09-30TS05-010-EN-2.0
www.icare-world.com
iCare is a registered trademark of Icare Finland oy. Centervue S.p.A, Icare Finland Oy, and Icare USA Inc. are parts of Reve-
nio Group and represent the brand iCare. Not all products, services or oers referenced in this brochure are approved or
oered in every market and approved labeling and instructions may vary from one country to another. Product specica-
tions are subject to change in design and scope of delivery and as a result of ongoing technical developments.
Icare Finland Oy
Äyritie 22
01510 Vantaa, Finland
Ph. [phone]
[e-mail]
Icare USA, Inc.
4700 Falls of Neuse Rd. Ste 245
Raleigh, NC. 27609
Ph. +1 888.422.7313
Fax [phone]
[e-mail]