IBM Netfinity Fibre Channel PCI Adapter User manual

Netfinity Fibre Channel PCI Adapter
Installation and User's Handbook

Netfinity Fibre Channel PCI Adapter
Installation and User's Handbook
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix C, “Product Warranties and Notices” on page 27.
First Edition (September 1998)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
This publication was developed for products and services offered in the United States of America and the
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Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
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No part of this publication may be reproduced or distributed in any form or by any means without prior
permission in writing from the International Business Machines Corporation.
 Copyright International Business Machines Corporation 1998. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . 1
What is Fibre Channel? ......................... 1
Fibre Channel Adapter Features ................... 1
Chapter 2. Installing the Adapter .................. 3
Preinstallation Procedures . . . . . . . . . . . . . . . . . . . . . . . 3
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 3. Troubleshooting . . . . . . . . . . . . . . . . . . . . . 7
Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Configuration Problems .................... 7
Fibre Channel Problems ........................ 7
Chapter 4. Getting Help, Service, and Information ....... 9
Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before You Call for Service ...................... 11
Getting Customer Support and Service ............... 11
Purchasing Additional Services .................... 17
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appendix A. Fast!UTIL . . . . . . . . . . . . . . . . . . . . . . . . 21
Fast!UTIL Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Appendix B. Specifications . . . . . . . . . . . . . . . . . . . . . 25
Appendix C. Product Warranties and Notices .......... 27
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
 Copyright IBM Corp. 1998 iii

iv Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Safety Information
1
DANGER
To avoid a shock hazard, do not connect or
disconnect any cables or perform installation,
maintenance, or reconfiguration of this product
during an electrical storm.
To avoid shock hazard:
– The power cord must be connected to a properly
wired and earthed receptacle.
– Any equipment to which this product will be
attached must also be connected to properly
wired receptacles.
When possible, use one hand to connect or
disconnect signal cables to prevent a possible shock
from touching two surfaces with different electrical
potentials.
Electrical current from power, telephone, and
communications cables is hazardous. To avoid
shock hazard, connect and disconnect cables as
described following when installing, moving, or
opening covers of this product or attached devices.
 Copyright IBM Corp. 1998 v

To Connect
1. Turn Everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to receptacles.
4. Attach power cord(s) to outlet.
5. Turn device ON.
To Disconnect
1. Turn Everything OFF.
2. First, remove power cord(s) from
outlet.
3. Remove signal cables from
receptacles.
4. Remove all cables from devices.
NOTE: In the UK, by law, the
telephone cable must be connected
after the power cord.
NOTE: In the UK, the power cord
must be disconnected after the
telephone cable.
vi Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Chapter 1. Introduction
Thank you for selecting the IBM Netfinity Fibre Channel PCI
Adapter. This adapter is a high-performance, direct memory access
(DMA) bus master host adapter designed for high-end systems. The
performance is derived from the ISP2100 chip, making this PCI
adapter a leading-edge host adapter. The ISP2100 combines a
powerful RISC processor, a fibre protocol module (FPM) with
gigabit transceivers, and a 64-bit peripheral component interconnect
(PCI) local bus interface in a single-chip solution. The Netfinity
Fibre Channel PCI Adapter supports all Fibre Channel (FC)
peripherals that support private loop direct attach (PLDA) and
fabric loop attach (FLA). Installation of the Netfinity Fibre Channel
PCI Adapter is quick and easy.
What is Fibre Channel?
Fibre channel technology is outlined in the Information Systems -
Fibre Channel Protocol for SCSI (small computer system interface -
FCP) standard, revision 12, 30 May 1995. Fibre Channel is a
high-speed data transport technology used for mass storage and
networking. It connects mainframes, super computers, workstations,
storage devices, and servers. Using a Fibre Channel arbitrated loop
(FC-AL), 126 devices can be supported, compared to 15 devices with
Ultra SCSI.
Fibre Channel supports data transfer rates of 100 MB per second,
which is more than twice that of Ultra SCSI (40 MB per second). A
multimode optical interface is used for distances up to 500 meters.
With increased connectivity and performance, Fibre Channel is the
technology preferred and used by system designers.
Fibre Channel Adapter Features
Fibre Channel adapter features include:
Compliance with Fibre Channel Physical and Signaling Interface
- 3 (PC-PH-3), revision 9.2
Compliance with Fibre Channel Arbitrated Loop (FC-AL),
revision 4.5
Compliance with Intel PCI version 2.1 specification
 Copyright IBM Corp. 1998 1

Compliance with U.S. and international safety and emissions
standards
Support for bus master DMA
Fast!UTIL basic input/output system (BIOS) utility program to
customize the configuration parameters on the Netfinity Fibre
Channel PCI Adapter and attached drives
Mixed peripheral support includes:
Simultaneous mixed-peripheral configurations and startable
device support for FC devices that meet the following standards:
FC-PLDA, revision 1.10, 17 February 1997
FC-FLA, revision 2.1, 12 July 1997
2Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Chapter 2. Installing the Adapter
This chapter describes the steps you need to follow before and
during the installation of the Netfinity Fibre Channel PCI Adapter.
Preinstallation Procedures
Before you begin
Read “Handling Static-Sensitive Devices.”
Read “What You Need for Installation” on page 4.
Handling Static-Sensitive Devices
Static electricity, though harmless to you, can seriously damage
adapter components or options.
Note: When you are adding an internal option, do not open the
static-protective package containing the option until you are
instructed to do so.
When you handle options and other adapter components, take these
precautions to avoid damage from static electricity:
Limit your movement. Movement can cause static electricity to
build up around you.
Always handle components carefully. Never touch any exposed
circuitry.
Prevent others from touching components.
When you are installing a new option, touch the static-protective
package containing the option to a metal expansion-slot screw
or other unpainted metal surface on the adapter for at least two
seconds. (This reduces static electricity from the package and
from your body.)
When possible, remove the option and install it directly into the
adapter without setting the option down. When this is not
possible, place the static-protective package that the option
comes in on a smooth, level surface and place the option on it.
Do not place the option on the adapter's covers or any metal
surface.
 Copyright IBM Corp. 1998 3

What You Need for Installation
Before you install the Netfinity Fibre Channel PCI Adapter in your
computer, you need the following:
A screwdriver (usually a Phillips #1)
An SC-style duplex cable for the QLA2100F adapter
Adapter Layouts
The following figure identifies the adapter components referenced
throughout this chapter.
J1 ISP2100
Installation Procedures
Attention: To avoid damage to your fibre optic cables, follow
these guidelines:
Do not route the cable along a folding cable management arm.
When attaching to a device on slides, leave enough slack in the
cable so that it does not bend to a radius smaller than 3 inches
when extended or become pinched when retracted.
Route the cable away from places where it can be snagged by
other devices in the rack.
Do not over tighten the cable ties or bend the cables to a radius
smaller than 3 inches.
4Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Do not put excess weight on the cable at the connection point
and be sure it is well supported.
Follow these steps to install the Netfinity Fibre Channel PCI
Adapter in your PC:
1. Check the system board and make any configuration changes
necessary to accommodate the Netfinity Fibre Channel PCI
Adapter if your system requires it.
2. Turn off the peripheral devices, then the computer.
3. Disconnect the power cords.
4. Remove the computer cover, saving the screws.
5. Choose any PCI bus slot that supports 32 or 64-bit adapters.
The adapter can be installed in a 64-bit PCI slot if one is
available. If a 64-bit slot is not available, then a 32-bit PCI slot
can be used.
6. Line up the adapter with the expansion slot. Carefully press the
adapter into the slot until it seats firmly.
7. Secure the adapter in place.
8. Connect one end of the fiber cable from the devices to the J1
connector on the adapter.
9. Carefully reinstall the computer cover and secure it.
10. Connect the power cables.
11. Power up all external FC devices; then, power up the PC and
observe the monitor. The BIOS lists all FC devices attached to
the PCI adapter,
QLogic Corporation
QLA21xx PCI Fibre Channel ROM BIOS Version X.XX
Copyright (C) QLogic Corporation 1998 All rights reserved.
Press <Alt-Q> for Fast!UTIL
ISP21ðð Firmware Version X.XX
QLogic adapter using IRQ number X
Chapter 2. Installing the Adapter 5

Note: If you don't have a hard-disk drive attached to your
computer, a read-only memory basic input/output system
(ROM BIOS) NOT INSTALLED message displays after the
device listing.
If the information displayed on your monitor is correct (all installed
devices are listed) you have successfully installed the Netfinity Fibre
Channel PCI Adapter in your computer.
See the Netfinity Fibre Channel PCI Adapter Software Installation Guide
for detailed instructions on how to install the device drivers.
If the information displayed is not correct and you have checked the
adapter configuration, see Chapter 3, “Troubleshooting” on page 7
for troubleshooting information.
Device
Number Device Type Adapter Number Loop ID Loop LUN Vendor ID Product ID Product Revision
81 Disk 0 0 0 SEAGATE ST32550 7394
6Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Chapter 3. Troubleshooting
There are three basic types of installation problems that can cause
your adapter to function incorrectly: hardware problems, system
configuration problems, and Fibre Channel problems. If you are
having problems, refer to this chapter and review the itemized lists
to help you determine why your adapter is not functioning.
Hardware Problems
The following is an itemized list to help you determine if your
installation problem is caused by the hardware:
Are all of the adapters installed securely in the computer?
Are all of the cables connected securely to the correct
connectors? Be sure that the SC connectors that attach from the
J1 connector on the adapter to the device are connected
correctly.
Is the adapter installed correctly in the expansion slot? Is it
seated firmly in the slot?
Are all peripheral devices properly powered up? See “Scan
Fibre Channel Devices” on page 24 for information about
displaying attached devices.
System Configuration Problems
To find out if your installation problem was caused by system
configuration, check your system board to make sure it is
configured properly (see “Installation Procedures” on page 4).
Fibre Channel Problems
To verify if your installation problem is caused by the Fibre
Channel, determine if all of the FC devices were powered up before
you powered up the server.
 Copyright IBM Corp. 1998 7

8Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Chapter 4. Getting Help, Service, and Information
If you need help, service, technical assistance, or just want more
information about IBM products, you will find a wide variety of
sources available from IBM to assist you.
For example, IBM maintains pages on the World Wide Web where
you can get information about IBM products and services, find the
latest technical information, and download device drivers and
updates. Some of these pages are:
http://www.ibm.com Main IBM home page
http://www.pc.ibm.com IBM Personal
Computing
http://www.pc.ibm.com/support IBM Personal
Computing Support
http://www.pc.ibm.com/us/desktop/ IBM Commercial
Desktop (U.S.)
http://www.pc.ibm.com/us/intellistation/ IBM IntelliStation
(U.S.)
http://www.pc.ibm.com/us/netfinity/ IBM Netfinity and PC
Servers (U.S.)
http://www.pc.ibm.com/us/options/ IBM Options (U.S.)
You can select a country-specific Web site from these pages.
Help is also available from bulletin boards and online services, as
well as by fax and telephone. This section provides information
about these sources.
Services available and telephone numbers listed are subject to
change without notice.
Service Support
With the original purchase of an IBM hardware product, you have
access to extensive support coverage. During the IBM hardware
product warranty period, you may call the IBM Personal Computer
HelpCenter (1-800-772-2227 in the U.S.) for hardware product
assistance covered under the terms of the IBM Statement of Limited
 Copyright IBM Corp. 1998 9

Warranty. See “Getting Help by Telephone” on page 14 for
HelpCenter telephone numbers in other countries.
The following services are available during the warranty period:
Problem Determination - Trained personnel are available to
assist you with determining if you have a hardware problem
and deciding what action is necessary to fix the problem.
IBM Hardware Repair - If the problem is determined to be
caused by IBM hardware under warranty, trained service
personnel are available to provide the applicable level of service.
Engineering Change Management - Occasionally, there might be
changes that are required after a product has been sold. IBM or
your reseller, if authorized by IBM, will make Engineering
Changes (ECs) available that apply to your hardware.
Be sure to retain your proof of purchase to obtain warranty service.
Please have the following information ready when you call:
Machine Type and Model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
If possible, be at your computer when you call.
The following items are not covered:
Replacement or use of non-IBM parts or nonwarranted IBM
parts
Note: All warranted parts contain a 7-character identification in
the format IBM FRU XXXXXXX.
Identification of software problem sources
Configuration of BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems
(NOS)
Installation and maintenance of application programs
10 Netfinity Fibre Channel PCI Adapter Installation and User's Handbook

Refer to the IBM Statement of Limited Warranty for a full
explanation of IBM's warranty terms.
Before You Call for Service
Many computer problems can be solved without outside assistance,
by using the online help or by looking in the online or printed
documentation that comes with your computer or software. Also,
be sure to read the information in any README files that come
with your software.
Most computers, operating systems, and application programs come
with documentation that contains troubleshooting procedures and
explanations of error messages. The documentation that comes with
your computer also contains information about the diagnostic tests
you can perform.
If you receive a POST error code when you turn on your computer,
refer to the POST error-message charts in your hardware
documentation. If you do not receive a POST error code, but
suspect a hardware problem, refer to the troubleshooting
information in your hardware documentation or run the diagnostic
tests.
If you suspect a software problem, consult the documentation
(including README files) for the operating system or application
program.
Getting Customer Support and Service
Purchasing an IBM PC hardware product entitles you to standard
help and support during the warranty period. If you need
additional support and services, a wide variety of extended services
are available for purchase that address almost any need.
Using Electronic Support Services
If you have a modem, you can get help from several popular
services. Bulletin boards and online information services provide
assistance through question-and-answer message areas, live chat
rooms, searchable databases, and more.
Chapter 4. Getting Help, Service, and Information 11

Technical information is available on a wide range of topics, such as:
Hardware setup and configuration
Preinstalled software
OS/2, DOS, and Windows
Networking
Communications
Multimedia
In addition, the latest device driver updates are available.
The IBM Bulletin Board System (BBS) can be reached 24 hours a
day, 7 days a week. Modem speeds of up to 14400 baud are
supported. Long distance telephone charges might apply. To access
the IBM BBS:
In the U.S., call 1-919-517-0001.
In Canada:
– In Montreal, call 514-938-3022.
– In Toronto, call 905-316-4255 or 416-956-7877.
– In Vancouver, call 604-664-6464.
In the U.K., call 01256 336655.
Commercial online services that contain information about IBM
products include:
CompuServe
Use the following GO words: APTIVA, IBMPS2, ThinkPad,
PowerPC, ValuePoint, IBMSVR, or IBMOBI.
PRODIGY
Use the Jump command; type IBM and select PC Product
Support.
America Online
Use the “Go to” keyword IBM Connect.
Using the World Wide Web
On the World Wide Web, the IBM Personal Computing Web site has
up-to-date information about IBM Personal Computer products and
12 Netfinity Fibre Channel PCI Adapter Installation and User's Handbook