IBM 6862 - PC 300 PL User manual

Personal Computer
Using Your Personal Computer
PC 300PL Types 6862 and 6892
PC 300GL Types 6275 and 6285

Personal Computer
Using Your Personal Computer
PC 300PL Types 6862 and 6892
PC 300GL Types 6275 and 6285
IBM

Note
Before using this information and the product it supports, be sure to read the general information
under Appendix D, “Product warranties and notices” on page 165.
Fourth Edition (July 1999)
The following paragraph does not apply to the United Kingdom or any country where such provisions
are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES
THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time.
This publication was developed for products and services offered in the United States of America. IBM
may not offer the products, services, or features discussed in this document in other countries, and the
information is subject to change without notice. Consult your local IBM representative for information
on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM
marketing representative.
 Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or
disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Laser compliance statement ................................ x
Lithium battery notice ................................... xi
About this book ...................................... xiii
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. Your IBM personal computer ....................... 1
Identifying your computer ................................. 1
Desktop models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Tower models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What Your IBM personal computer offers ....................... 4
Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
PCI bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ISA bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Graphics subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audio subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Ethernet support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hard disk drive ...................................... 6
CD-ROM drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Parallel port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Universal Serial Bus ports ............................... 7
IBM-preinstalled software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating system support ............................... 8
Diagnostic software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System management features ............................. 9
Asset security features .................................. 9
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ease-of-use features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ergonomic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Expandability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
External connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Service and support ................................... 15
Features at a glance ..................................... 16
System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tower model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
 Copyright IBM Corp. 1999 iii

Chapter 2. Setting Up Your Computer ......................... 21
Installing options? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Selecting a location ..................................... 21
Setting up the computer (Tower Model) ........................ 22
Setting up the computer (desktop model) ........................ 24
Turn on power ........................................ 26
Finish the Installation .................................... 26
Chapter 3. Arranging your workspace ......................... 27
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Glare and lighting ...................................... 28
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Electrical outlets and cable lengths ............................ 28
Chapter 4. Operating your computer .......................... 29
Using controls and status indicators ........................... 29
Starting your computer - PC 300GL ........................... 31
Starting your computer - PC 300PL ........................... 32
Startup sequence information ............................. 33
Information for network administrators ....................... 34
Settings that affect the startup procedure ........................ 35
Starting your computer over a network ......................... 36
Shutting down your computer .............................. 36
Using mouse features .................................... 37
Mouse basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the ScrollPoint mouse .............................. 38
Using audio features .................................... 39
Using a CD-ROM drive .................................. 40
Handling a CD ...................................... 41
Loading a CD ....................................... 41
Loading a CD into a vertically positioned desktop model ............ 42
Using video features .................................... 46
Video device drivers .................................... 47
Using Universal Manageability features ......................... 48
Wake on LAN ...................................... 48
LANClient Control Manager (LCCM) ........................ 49
System Migration Assistant (SMA) .......................... 49
Alert on LAN support .................................. 49
DMI BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
System management controller ............................ 50
Built-in network protocols ............................... 51
Asset ID capability .................................... 51
Remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
iv Using Your Personal Computer

IBM System Management Tools ............................ 52
Using security features ................................... 52
Security provided through the Configuration/Setup Utility program ..... 53
Security U-bolt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Anti-intrusion features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Component protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Enhanced security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Updating system programs ................................ 58
Chapter 5. Using the Configuration/Setup Utility program ............ 61
Starting and using the program .............................. 62
Viewing and changing settings ............................ 63
Exiting the program ................................... 65
Instructions for most frequently used procedures ................... 66
Viewing the system summary ............................. 66
Setting the date and time ................................ 67
Using a power-on password .............................. 67
Using an administrator password ........................... 71
Setting the startup sequence .............................. 75
Setting remote administration ............................. 76
Setting power management features ......................... 76
Configuration/Setup Utility option tables ........................ 80
System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Product data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Devices and I/O Ports .................................. 82
Start Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Date and Time ...................................... 87
System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Advanced Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
ISA Legacy Resources .................................. 91
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Quick reference for network-related settings ...................... 95
Pentium III processor serial number feature ...................... 97
Chapter 6. Taking care of your computer ....................... 99
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cleaning your computer .................................. 99
Computer and keyboard ................................ 99
Monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing the battery ................................... 101
Moving your computer .................................. 101
Contents v

Chapter 7. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using diagnostic tools .................................. 103
Power-On Self-Test (POST) .............................. 104
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
POST message charts ................................. 108
POST Beep Codes ..................................... 124
POST Beep Code Table ................................ 124
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
IBM Enhanced Diagnostics .............................. 136
PC Doctor for Windows ................................ 137
PC Doctor for Windows NT ............................. 138
CoSession Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing files from option diskettes .......................... 139
Managing TSR programs (DOS or Microsoft Windows 3.1x) ........... 139
Chapter 8. Getting help, service, and information ................ 141
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Before you call for service ................................ 142
Getting customer support and service ......................... 143
Using the World Wide Web ............................. 143
Using electronic support services .......................... 144
Getting information by fax .............................. 145
Getting help online ................................... 145
Getting help by telephone .............................. 145
Getting help around the world ........................... 147
Purchasing additional services ............................. 147
Enhanced PC support line .............................. 147
900-number operating system and hardware support line ........... 148
Network and server support line .......................... 148
Ordering support line services ............................ 149
Warranty and repair services ............................. 149
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Appendix A. Computer records . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Serial numbers and keys ................................. 151
Device records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Appendix B. Additional Ethernet information ................... 157
Connector and Cable Specifications .......................... 157
Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
vi Using Your Personal Computer

Appendix C. Using the IBM Software Selections CD and the IBM
Ready-to-Configure Utility Program CD ...................... 163
Features of the IBM Software Selections CD and the IBM Ready-to-Configure
Utility Program CD ................................... 163
Starting the CD ...................................... 164
Appendix D. Product warranties and notices ................... 165
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms) .......................... 165
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey,
United States (Part 1 - General Terms) ...................... 168
Part 2 - Worldwide Country-Unique Terms .................... 171
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Year 2000 readiness and instructions ........................ 175
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Class B Notices ..................................... 176
Class A Notices ..................................... 177
Other Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Power cord notice ................................... 181
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Contents vii

viii Using Your Personal Computer

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1999 ix

Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM
drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to
the requirements of the Department of Health and Human Services 21 Code of
Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of the International
Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser
products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive could result in exposure to hazardous
laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not
remove the CD-ROM drive covers.
Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note
the following.
DANGER
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
xUsing Your Personal Computer

Lithium battery notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
ATTENTION
Danger d'explosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type 33F8354 ou d'un type
équivalent recommandé par le fabricant. La batterie contient du lithium et peut
exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au
rebut inappropriée.
Ne pas :
Lancer ou plonger dans l'eau
Chauffer à plus de 100°C (212°F)
Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
Safety Information xi

xii Using Your Personal Computer

About this book
This book helps you become familiar with your IBM Personal Computer and its
many features. It describes how to configure, operate, and maintain your computer.
In the unlikely event you experience problems, you can also find helpful
troubleshooting information and instructions for obtaining service.
Edition Note
This edition contains information about new models with some additional
features that might not be reflected in the online publications included with
some preloaded models. For the latest information about your computer, go to:
http://www.ibm.com/pc/us/desktop
The book is organized as follows:
Chapter 1, "Your IBM personal computer," contains an overview of the features
of your computer.
Chapter 2, "Setting up your computer," contains instructions for connecting the
keyboard, mouse, monitor, power cables, and other optional devices.
Chapter 3, "Arranging your workspace," contains information about setting up
your work area to optimize use of your computer. Safety considerations are
also discussed.
Chapter 4, "Operating your computer," contains instructions for the day-to-day
use and management of your computer. Startup and shutdown procedures,
information on using a CD-ROM drive, and system management and security
features are all included in this chapter.
Chapter 5, "Using the Configuration/Setup Utility program," contains
instructions for configuring your computer.
Chapter 6, "Taking care of your computer," contains information about the
proper handling and care of your computer.
Chapter 7, "Solving problems," contains information that will help you identify
and correct problems that might arise as you use your computer.
Chapter 8, "Getting help, service, and information," contains a description of the
wide variety of resources available from IBM to assist you in the use of your
computer. This chapter also describes how to obtain additional information
about IBM products.
 Copyright IBM Corp. 1999 xiii

Appendix A, "Computer records," contains forms for recording information
about your computer, which can be helpful if you decide to install any
additional options, or if you ever need to have your computer serviced.
Appendix B, "Additional Ethernet information," contains information about the
Ethernet controller included with some models, along with cable specifications
and error codes.
Appendix C, "Using the IBM Software Selections CD and the IBM
Ready-to-Configure Utility Program CD," describes features of the IBM Software
Selections CD and the IBM Ready-to-Configure Utility Program CD, and includes
instructions for using the CDs that come with your computer.
Appendix D, "Product warranties and notices," contains hardware product
warranty, trademark acknowledgments, electronic emission notices, and other
legal and general notices for your computer.
xiv Using Your Personal Computer

Related publications
The following publications, together with this book, contain information about your
computer.
Installing Options in Your Personal Computer
This documentation contains instructions for adding memory, adapters, drives,
and other options to your computer. It is provided on the IBM
Ready-to-Configure Utility Program CD or the IBM Software Selections and is also
available from the IBM PC Web site.
Understanding Your Personal Computer
This online publication includes general information about using personal
computers and in-depth information about the specific features of your
computer. It is provided on your hard drive and on the IBM Ready-to-Configure
Utility Program CD or the IBM Software Selections CD.
About Your Software
This publication (provided only with computers that have IBM-preinstalled
software) contains information about the preinstalled software package.
The following publications contain more information about your computer.
Hardware Maintenance Manual
This publication contains information for trained service technicians. To order a
copy, see Chapter 8, “Getting help, service, and information” on page 141. It is
also available from the IBM PC Web site.
Technical Information Manual
This publication contains more information about the technical aspects of your
computer. It is available from the IBM PC Web site.
To access these publications using the World Wide Web, go to:
http://www.ibm.com/pc/us/support/
About this book xv

xvi Using Your Personal Computer

Chapter 1. Your IBM personal computer
Thank you for selecting an IBM Personal Computer. Your computer incorporates
many of the latest advances in personal computer technology and is easy to expand
and upgrade as your needs change. With its enhanced video and system
management capabilities, your computer is particularly suited for your corporate
intranet environment.
Identifying your computer
In most instances, the best way to identify your computer is by the machine
type/model number. The type/model number indicates the various features of the
computer, such as the type of microprocessor or the number of bays. You can find
this number on the small label on the front of your computer. An example of a
machine type/model number is 6862-123.
You need to know whether your computer is a PC 300PL or a PC 300GL. You also
need to know whether the computer is a desktop or tower.
PC 300PL tower models have 6 drive bays, 3 PCI slots and 3 ISA slots. PC 300PL
desktop models have 4 drive bays, 2 PCI slots, 1 ISA/PCI slot, and 1 ISA slot. All
PC 300PL models have an AGP slot on the system board.
PC 300GL tower models have 6 drive bays, 3 PCI slots, and 3 ISA slots. PC 300GL
desktop models have 4 drive bays, 2 PCI slots, 1 ISA/PCI slot, and 1 ISA slot.
There is no AGP slot on PC 300GL models.
The desktop model can be set on its side in a floor stand, but the orientation of the
drives will be vertical in that position, rather than horizontal. Towers and desktops
used in their normal orientations have horizontal drive bays.
Throughout this book, we will be describing PC 300PL and PC 300GL models, in
both desktop and tower versions. These naming conventions are used only where it
is appropriate. Instructions without these naming conventions apply to all the
computer models.
Desktop models
The desktop model PC 300PL comes with four drive bays and five expansion slots.
The fifth expansion slot is for an AGP adapter.
 Copyright IBM Corp. 1999 1

The desktop model PC 300GL comes with four drive bays and four expansion slots.
Some computers have a hard disk drive in bay 3 and a diskette drive in bay 4. If
your computer has a CD-ROM drive, it is installed in bay 1. You can install an
additional hard disk drive in bay 2.
Note: Keyboard and mouse vary by model.
2Using Your Personal Computer