IBM Aptiva 2174 Owner's manual

Hardware Maintenance Service
for Service Level A
Machine Types 2174
IBM Monitors 2235, 2236 and 2237
2174 2235/2236/2237

FirstEdition (September,1999)
The following paragraph does not apply to any state or country where such
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©CopyrightInternationalBusiness Machines Corporation 1999.
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Contents CLVII
Contents
Contents ..........................................................................................................I
Notices ........................................................................................................... V
Safety Information .......................................................................................... VI
Laser Compliance Statement ...................................................................XXVIII
Trademarks ................................................................................................XXIX
Preface ........................................................................................................XXX
General Information .......................................................................................1
Introduction ......................................................................................................2
Product Overview .............................................................................................3
Processors................................................................................................ 3
External Ports............................................................................................ 3
Diskette Drive............................................................................................ 4
Hard Disk Drive......................................................................................... 4
DVD-ROM Drive ........................................................................................4
Multimedia .................................................................................................4
Power Management ..................................................................................5
Power Supply ............................................................................................5
Internal Cabling .........................................................................................5
Monitor (Not included with some models) .................................................5
Keyboard ...................................................................................................6
Mouse .......................................................................................................6
Hardware Interfaces .........................................................................................7
CMOS Reset ....................................................................................................8
Power-On Password ........................................................................................9
Flash (BIOS) Update Procedure ....................................................................10
BIOS-contained Model Number and Serial Number ......................................11
BIOS Setup Utility ..........................................................................................12
Working with the Setup Menus ...............................................................12
Viewing System Information, Video Information and Model Information .14
Disk Drives ..............................................................................................15
Input/Output Ports ...................................................................................17
Power Management ................................................................................18
Startup Options .......................................................................................19
Date and Time .........................................................................................19
Advanced Options ...................................................................................20
Specifications .................................................................................................25
Dimension (width x depth x height) .........................................................25
Weight .....................................................................................................25

CLVIII
Environment ............................................................................................25
Power consumption .................................................................................25
Electrical input.........................................................................................26
Operating Requirements ................................................................................27
Special Tool...................................................................................................28
Check Procedures .......................................................................................29
Introduction ....................................................................................................30
Start ...............................................................................................................31
Index ofSymptoms, Messages, orBeeps.....................................................35
Troubleshooting .............................................................................................49
Factory-Installed StorageDevices..........................................................49
Factory-Installed ModemCard.......................................................................52
Audio (NotSupported byDiagnostics Program) ............................................54
CD/DVD-ROM Drive......................................................................................56
Memory ..........................................................................................................57
Keyboard ........................................................................................................58
Mouse ............................................................................................................59
Power Supply .................................................................................................61
Monitor ...........................................................................................................64
UndeterminedProblems ................................................................................66
Diagnostic Aids ............................................................................................69
Introduction ....................................................................................................70
Power-On Self Test........................................................................................71
Diagnostic Diskette ........................................................................................72
Using the Diagnostic Diskette .................................................................72
Using Diagnostic Program from Recovery CD ........................................73
Diagnostics Program Features ................................................................74
Repair Information.......................................................................................77
Removals and Replacements(Machine Type2174).....................................78
Identifying the Parts of the System Unit..................................................79
Cover ...................................................................................................... 81
Bay Panels ..............................................................................................83
Bays 1,2, 3 (3.5-In.and5.25-In. Internal/External Bays) ......................85
Removing the 3.25-in hard diskdrive from the adaptertray ...................86
Bay 4,5(3.5-In.Diskette Drives) ............................................................87
Power Supply ..........................................................................................89
Adapter Cards ........................................................................................91
Memory(DIMM)......................................................................................92
AMD K-7 Processor Module (for 2174)...................................................93

Contents CLIX
System Backup Battery ...........................................................................98
Indicator LED and Cable....................................................................... 100
System Board ........................................................................................101
Handling ESD-Sensitive Parts .....................................................................102
Software Recovery Procedure .....................................................................103
Parts/Test Point Locations ........................................................................105
Introduction ..................................................................................................106
Machine Type 2174 System Board Jumpers and Connectors .....................107
Power Supply Connectors and Voltages .....................................................109
Factory-Installed Modem Card Layout .........................................................111
3.5-In. Hard Disk Drive Jumper Settings ......................................................112
CD-ROM Drive .............................................................................................115
CD-ROM Drive Rear Panel Connectors and Jumpers ..........................117
CD-ROM R/W Drive .....................................................................................118
Front Panel and Emergency-Exit .........................................................120
DVD-ROM Drive Rear Panel Connectors and Jumpers .......................121
Zip Drive .......................................................................................................122
Video Cards .................................................................................................124
ELSA AGP 2x/4x 32MB ........................................................................124
Savage IV AGP 2x/4x 32 MB ................................................................124
LAN Card .....................................................................................................126
3Com .....................................................................................................126
Accton ...................................................................................................126
DIMM Configurations ...................................................................................127
System Board Connector Pin Signals ..........................................................128
Serial Port Signals .................................................................................128
Parallel Port Signals ..............................................................................128
Mouse Port Signals ...............................................................................128
Keyboard Port Signals ..........................................................................129
Diskette Drive Cable Connector Signals ...............................................129
IDE Cable Connector Signals ...............................................................130
Safety Inspection Guide ............................................................................131
General Guidelines ......................................................................................132
Parts Catalog ..............................................................................................133
Abbreviations ...............................................................................................134
Assembly for Machine Type 2174 ................................................................135
Assembly 1a: Machine Type 2174 System Unit - Interior .....................135
Assembly 1b: Machine Type 2174 System Unit - Exterior ....................137
Assembly 2: Machine Type 2174 Diskette, Hard Drive .........................138

CLX
Assembly 3: Machine Type 2174 DVD-ROM Drive ..............................139
Assembly 4: Machine Type 2174 Keyboard and Mouse .......................141
Appendix A. FRU Number List ..................................................................143
Appendix B. Online Support Information ................................................145
Appendix C. Model/Monitor Configurations and FRU Part Numbers ..147
Index ............................................................................................................149

Notices I
Notices
References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM product, program, or service is not
intended to state or imply that only IBM's product, program, or service may be
used. Any functionally equivalent product, program, or service that does not
infringe any of IBM's intellectual property rights, or other legally protectable
rights, may be used instead of the IBM product, program, or service.
References in this publication to IBM products, programs, or services are
purely hardware-related and do not cover circumstances of software problems.
Evaluation and verification of operation in conjunction with other products,
program, or services, except those expressly designated by IBM are the user's
responsibility.
IBM may have patents or pending patent applications covering subject matter
in this document. The featuring of these patents, pending or otherwise, in this
document does not give you any license to these patents. You can send
license inquires, in writing, to the IBM director of Commercial Relations, IBM
Corporation, Purchase, NY10577.
Voltage Supply Switch Settings
Your IBM Aptiva Personal Computer might have voltage switches, which must
be set correctly for your voltage supply. If your monitor or system unit has a
voltage switch, complete these steps to make sure each switch is set correctly:
1. Determine the correct voltage switch setting for your area:
2. Locate the voltage switch on the back of your monitor or system unit. If the
setting shown on the switch is:
•Correct: start setting up your IBM Aptiva computer.
•Incorrect: change the voltage switch setting.
Voltage Supply Range Voltage Switch Setting
100-127 V 115 V
200-240 V 230 V

II
Safety Information
DANGER
To avoid a shock hazard, do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical
storm.
To avoid shock hazard:
•The power cord must be connected to a properly wired and earthed
receptacle.
•Any equipment to which this product will be attached must also be
connected to properly wired receptacles.
When possible, use one hand to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different electrical
potentials.
Electrical current from power, telephone, and communications cables is
hazardous. To avoid shock hazard, connect and disconnect cables as
described following when installing, moving, or opening covers of this product
or attached devices.
CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or
an equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with the
same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
•Throw or immerse into water
•Heat to more than 100°C (212°F)
To Connect To Disconnect
1. Turn Everything OFF. 1. Turn Everything OFF.
2. First, attach all cables to devices. 2. First, remove power cord(s) from outlet
3. Attach signal cables to receptacles. 3. Remove signal cables from receptacles.
4. Attach power cord(s) to outlet. 4. Remove all cables from devices.
5. Turn device ON

Notices III
•Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
CAUTION:
When a CD-ROM drive is installed, note the following.
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the CD-ROM
drive. Do not remove the CD-ROM drive covers.
DANGER
Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode.
Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the
attached power cords, telecommunications systems, networks, and modems
before you open the server covers, unless instructed otherwise in the
installation and configuration procedures.
PERIGO:
Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem
efetue instalação, manutenção ou reconfiguração deste produto durante uma
tempestade com raios.

IV
Para evitar choques elétricos:
•O cabo de alimentação deve ser conectado a um receptáculo
corretamente instalado e aterrado.
•Todos os equipamentos aos quais este produto será conectado devem
também ser conectados a receptáculos corretamente instalados.
Quando possível, utilize uma das mãos para conectar ou desconectar cabos
de sinal, para evitar um possível choque ao tocar duas superfícies com
potenciais elétricos diferentes.
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicação é perigosa. Para evitar choques elétricos, conecte e desconecte
os cabos conforme descrito a seguir, ao instalar, movimentar ou abrir tampas
deste produto ou de dispositivos conectados.
CUIDADO:
Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um
tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema
possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo
tipo de módulo, produzido pelo mesmo fabricante. A bateria contém lítio e
pode explodir se não for utilizada, manuseada e descartada de forma
adequada.
Não:
•Jogue ou coloque na água
•Aqueça a mais de 100°C (212°F)
•Conserte nem desmonte.
Para Conectar
1.DESLIGUE tudo.
2.Conecte primeiro todos os cabos nos
dispositivos.
3.Conecte os cabos de sinal nos
receptáculos.
4.Conecte o(s) cabo(s) de alimentação
nas tomadas.
5.LIGUE o dispositivo
Para Desconectar
1.DESLIGUE tudo.
2.Remova primeiro o(s) cabo(s) de
alimentação das tomadas.
3.Remova os cabos de sinal dos
receptáculos.
4.Remova todos os cabos dos
dispositivos

Notices V
Descarte a bateria conforme requerido pelas disposições e regulamentações
locais.
CUIDADO:
Quando uma unidade de CD-ROM estiver instalada, observe o seguinte.
A utilização de controles ou ajustes ou a execução de procedimentos
diferentes daqueles especificados nesta publicação pode resultar em
exposição perigosa à radiação.
A remoção das tampas da unidade de CD-ROM pode resultar em exposição a
radiação perigosa de laser. Não existem peças que possam ser consertadas
no interior da unidade de CD-ROM. Não remova as tampas da unidade de CD-
ROM.
PERIGO:
Algumas unidades de CD-ROM contém um diodo de laser da Classe 3A ou da
Classe 3B. Observe o seguinte.
Radiação de laser quando aberto. Não olhe diretamente para o feixe de laser,
não olhe diretamente com instrumentos óticos, e evite exposição direta ao
raio.
CUIDADO:
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos
equipamentos, desconecte os cabos de alimentação, sistemas de
telecomunicação, redes e modems antes de abrir as tampas do servidor, a
menos que receba outras instruções nos procedimentos de instalação e
configuração.

VI

Notices VII

VIII

Notices IX

X

Notices XI
PERIGO:
Pour éviter tout risque de choc électrique, ne manipulez aucun câble et
n'effectuezaucune opération d'installation, d'entretien ou de reconfiguration de
ce produit au cours d'un orage.
Pour éviter tout risque de choc électrique :
•Les cordons d'alimentation du présent produit et de tous les appareils qui
lui sont connectés doivent être branchés sur des socles de prise de courant
correctement câblés et mis à la terre.
Afin d'éviter tout risque de choc électrique provenant d'une différence de
potentiel de terre, n'utilisez qu'une main, lorsque cela est possible, pour
connecter ou déconnecter les cordons d'interface.
Le courant électrique passant dans les câbles de communication, ou les
cordons téléphoniques et d'alimentation peut être dangereux. Pour éviter tout
risque de choc électrique, lorsque vous installez ou que vous déplacez le
présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux
instructions ci-dessous pour connecter et déconnecter les différents cordons.
ATTENTION:
Remplacez la pile usagée par une pile de référence identique exclusivement -
voir la référence IBM - ou par une pile équivalente recommandée par le
Connexion
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles d'interface sur les
prises.
4. Branchez les cordons d'alimentation sur
un socle de prise de courant.
5. Mettez les unités sous tension.
Déconnexion
1. Mettez les unités hors tension.
2. Commencez pas débrancher les
cordons alimentation des socles de prise
de courant.
3. Débranchez les câbles d'interface des
prises.
4. Débranchez tous les câbles des
unités.

XII
fabricant. Si votre système est doté d'un module contenant une pile au lithium,
vous devez le remplacer uniquement par un module identique, produit par le
même fabricant. La pile contient du lithium et présente donc un risque
d'explosion en cas de mauvaise manipulation ou utilisation.
•Ne la jetez pas à l'eau.
•Ne l'exposez pas à une température supérieure à 100°C.
•Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
ATTENTION:
Si une unité de CD-ROM est installée, prenez connaissance des informations
suivantes :
Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de
réglage et d'utilisation descommandes, ainsi que lesprocédures décritesdans
le présent document.
Pour éviter une exposition directe au rayon laser, n'ouvrez pas l'unité de CD-
ROM. Vous ne pouvez effectuer aucune opération de maintenance à l'intérieur.
PERIGO:
Certaines unités de CD-ROM contiennent une diode laser de classe 3A ou 3B.
Prenez connaissance des informations suivantes :
Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le
faisceau ou de l'observer à l'aide d'instruments optiques. Évitez une exposition
directe au rayon.
ATTENTION:
Le courant électrique circulant dans les câbles de communication et les
cordons téléphoniques et d'alimentation peut être dangereux. Pour votre
sécurité et celle de l'équipement, avant de retirer les carters du serveur, mettez
celui-ci hors tension et déconnectez ses cordons d'alimentation, ainsi que les
câbles qui le relient aux réseaux, aux systèmes de télécommunication et aux

Notices XIII
modems (sauf instruction contraire mentionnée dans les procédures
d'installation et de configuration)
.
VORSICHT:
Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel
anschließen oder lösen. Ferner keine Installations-, Wartungs- oder
Rekonfigurationsarbeiten durchführen.
Aus Sicherheitsgründen:
•Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
•Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
Signalkabel möglichst einhändig anschließen oder lösen, um einen
Stromschlag durch Berühren von Oberflächen mit unterschiedlichem
elektrischem Potential zu vermeiden.
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen
sind gefährlich. Um einen Stromschlag zu vermeiden, nur nach den
Anweisungen arbeiten, die für Installation, Transport oder Öffnen von
Gehäusen dieses Produkts oder angeschlossenen Einheiten gelten.
ACHTUNG:
Kabel anschließen
1.Alle Geräte ausschalten und
Netzstecker ziehen.
2.Zuerst alle Kabel an Einheiten
anschließen.
3.Signalkabel an Anschlußbuchsen
anschließen.
4.Netzstecker an Steckdose anschließen.
5.Gerät einschalten.
Kabel lösen
1.Alle Geräte ausschalten.
2.Zuerst Netzstecker von Steckdose
lösen.
3.Signalkabel von Anschlußbuchsen
lösen.
4.Alle Kabel von Einheiten lösen.

XIV
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer
33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn
Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer
mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium
und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung
explodieren.
Die Batterie nicht
•mit Wasser in Berührung bringen.
•über 100 C erhitzen.
•reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
ACHTUNG:
Wenn ein CD-ROM-Laufwerk installiert ist, beachten Sie folgendes. Steuer-
und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im
vorliegenden Handbuch einsetzen. Andernfalls kann gefährliche
Laserstrahlung auftreten.
Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu
gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb des
CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die
Verkleidung des CD-ROM-Laufwerks nicht öffnen.
VORSICHT:
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der
Klasse 3A oder 3B. Die nachfolgend aufgeführten Punkte beachten.
Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen,
nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich
meiden.