IBM 4247 - Model 001 B/W Dot-matrix Printer User manual

4247 Printer
Models 001, 002 IBM
User’s Guide
SA24-4408-01

4247 Printer
Models 001, 002 IBM
User’s Guide
SA24-4408-01

Note!
Before using this information and the product it supports, be sure to read the general information under “Notices” on page xi.
|Second Edition (February 1997)
| This edition applies to the IBM 4247 Printer Models 001, 002 User’s Guide , SA24-4408-01.
| The following paragraph does not apply to any other country in which such provisions are inconsistent with local law.
| INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
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| IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
| Copyright International Business Machines Corporation 1995 1997. All rights reserved.
| Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
| restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Electronic Emission Notices ............................... xi
Trademarks and Service Marks ........................... xiii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
How to Use this Guide ................................. xv
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Unpacking the Printer ................................. 1-7
Installing the Wire Forms Guide .......................... 1-10
Installing the Ribbon Cartridge and Guide .................... 1-11
Forms Tractor Unit Installation ........................... 1-15
Installing the Tractor Unit in the Front Push Position ............. 1-17
Configuring the Printer for Display Language and the Front Push Paper
Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Loading Paper in the Front Push Tractors ................... 1-23
Printing Your First Document ............................ 1-27
Attaching the 4247 Printer to Your Computer ................... 1-29
Twinaxial Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Attaching a Twinaxial Signal Cable to the Printer ............. 1-30
Coaxial Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Attaching a Coaxial Signal Cable to the Printer .............. 1-35
Parallel Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Attaching a Parallel Cable .......................... 1-38
Installing Printer Drivers ............................... 1-41
AIX Driver Installation (Parallel Attachment Only) ............. 1-42
OS/400 Printer Object Installation (Parallel Attachment Only) ...... 1-42
OS/2 or Windows Printer Driver Installation ................ 1-43
Completing Printer Setup .............................. 1-44
Chapter 2. Understanding the Operator Panel ................. 2-1
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Online (Twinaxial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Format/Online (Coaxial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Attention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Unit Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
|Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Custom Set in Use Indicator ............................. 2-6
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Quiet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Micro↑/Scroll↑ or Micro↓/Scroll↓......................... 2-8
Adjusting Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Scrolling Through Categories, Parameters, Values, and Tests ...... 2-9
 Copyright IBM Corp. 1995 1997 iii

Enter (Twinaxial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Display Address/Return← (Twinaxial) ...................... 2-9
Display Address Function: ........................... 2-9
Return Function: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
PA1/Enter→(Coaxial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
PA1 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Enter Function: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
PA2/Return←(Coaxial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
PA2 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Return Function: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Hex Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Park/Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Park Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Path Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Load/Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Front Push and Rear Push: ......................... 2-13
Rear Pull: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Push-Pull: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Manual Sheet Feed: .............................. 2-15
Auto Sheet Feed: ............................... 2-15
Form Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Set Top of Form .................................. 2-16
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Cancel Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Chapter 3. Checking and Changing Configuration Parameter Values ... 3-1
Printing Configuration Defaults .......................... 3-2
Checking and Changing Parameter Values ..................... 3-3
Exiting the Configuration Menu ............................ 3-4
Exiting Using Start ................................. 3-4
Exiting Using Return ................................ 3-5
Configuration Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Configuration Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Attachment Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Rear Tractor Use .................................. 3-6
|Twinaxial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
|Coaxial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Parallel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
|Printer Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Power On Reset .................................. 3-13
Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Send Buffer Reprint Code (Coaxial Attachment) ............... 3-14
Vital Product Data ................................. 3-14
Quit From Menu .................................. 3-14
Chapter 4. Configuration Storage . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Custom Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Non-Custom Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Save Current Values .................................. 4-4
Recall Custom Set Values .............................. 4-5
iv 001, 002 User’s Guide

Power-On Custom Set ................................. 4-6
Power-On Paper Source ............................... 4-7
Recall Factory Defaults ................................ 4-8
Chapter 5. Using the Attachment Selection .................. 5-1
Chapter 6. Rear Tractor Use ............................ 6-1
Chapter 7. Twinaxial Configuration . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Characters per Inch (CPI) ............................... 7-2
Lines per Inch (LPI) .................................. 7-3
Maximum Print Position (MPP) ............................ 7-4
Maximum Page Length (MPL) ............................ 7-5
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Print Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Printer Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Data Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
|Media Size Priority .................................. 7-12
Bar Code Mode .................................... 7-13
Graphics Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Alarm Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Chapter 8. Coaxial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Characters per Inch (CPI) ............................... 8-2
Lines per Inch (LPI) .................................. 8-3
Single/Double Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Maximum Print Position (MPP) ............................ 8-5
Maximum Page Length (MPL) ............................ 8-6
Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Print Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Mono/Dual Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Print Text Direction .................................. 8-12
Media Size Priority .................................. 8-13
Screen Buffer Size .................................. 8-14
Printer Compatibility 1 (Carriage Return at MPP + 1) .............. 8-15
Printer Compatibility 2 (New Line at MPP + 1) .................. 8-16
Printer Compatibility 3 (Form Feed Followed by Data) ............. 8-17
Printer Compatibility 4 (Form Feed is Last Character in Print Order) ..... 8-18
Printer Compatibility 5 (Null Suppression) ..................... 8-19
Printer Compatibility 6 (Form Feed Command Position) ............ 8-20
Printer Compatibility 7 (Automatic Function After End of Print Buffer) ..... 8-21
Printer Compatibility 8 (Automatic Function After End of OILC Job) ...... 8-22
Printer Compatibility 9 (Suppress Timeout on No Data Loss Intervention
Required) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
Early Print Complete ................................. 8-24
Printer Compatibility 12 (Automatic Function Before Start of OILC Job) ... 8-25
Programmed Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26
Bar Code Mode .................................... 8-27
Graphics Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28
Alarm Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29
Using Programmed Symbols (PS) Parameters .................. 8-30
Plane Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-30
Contents v

Full Page On Skip Suppress ........................... 8-31
PS Print Direction ................................. 8-32
Chapter 9. Parallel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Characters per Inch (CPI) ............................... 9-2
Lines per Inch (LPI) .................................. 9-3
Maximum Print Position (MPP) ............................ 9-4
Maximum Page Length (MPL) ............................ 9-5
Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Print Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
NLQ Typeface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Printer Compatibility 3 (Automatic Line Feed on Carriage Return) ....... 9-13
Printer Compatibility 4 (Automatic Carriage Return on Line Feed) ....... 9-14
Printer Compatibility 5 (Form Feed Suppression) ................ 9-15
Printer Compatibility 6 (Init) ............................. 9-16
Printer Compatibility 7 (Condensed Print) ..................... 9-17
Printer Compatibility 8 (Slashed Zero) ....................... 9-18
Printer Compatibility 9 (20 CPI) ........................... 9-19
Alarm Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Interface Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Input Buffer Size ................................... 9-22
Select-In Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
AutoFeed XT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Chapter 10. Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
ASF Default Bin ................................... 10-3
ASF Bin 1 Media ................................... 10-4
ASF Bin Linking ................................... 10-5
Front Forms Backup ................................. 10-6
Rear Forms Backup ................................. 10-7
Continuous Forms Linking .............................. 10-8
Form Feed Mode ................................... 10-9
Automatic Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10
Automatic Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Continuous Forms Eject Mode .......................... 10-12
|Manual Paper Overlay ............................... 10-13
Automatic Manual Load .............................. 10-14
Manual Feed Eject Mode ............................. 10-15
Bar Code Print Direction .............................. 10-16
Graphics Print Direction .............................. 10-17
Perforation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Jam Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-19
Chapter 11. Printer Adjustments . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Front Automatic Forms Thickness (AFTA) .................... 11-2
|Front Tear Position .................................. 11-3
Front Left Margin Alignment ............................. 11-4
|Front Paper Load Position ............................. 11-5
Rear Automatic Forms Thickness (AFTA) ..................... 11-6
|Rear Tear Position .................................. 11-7
Rear Left Margin Alignment ............................. 11-8
vi 001, 002 User’s Guide

|Rear Paper Load Position .............................. 11-9
ASF Bin 1 Automatic Forms Thickness (AFTA) ................ 11-10
ASF Bin 1 Left Margin Alignment ........................ 11-11
ASF Bin 1 Paper Load Position ......................... 11-12
ASF Bin 2 Automatic Forms Thickness (AFTA) ................ 11-13
ASF Bin 2 Left Margin Alignment ........................ 11-14
ASF Bin 2 Paper Load Position ......................... 11-15
ASF Bin 3 Automatic Forms Thickness (AFTA) ................ 11-16
ASF Bin 3 Left Margin Alignment ........................ 11-17
ASF Bin 3 Paper Load Position ......................... 11-18
Manual Feed Automatic Forms Thickness (AFTA) ............... 11-19
Manual Feed Left Margin Alignment ....................... 11-20
Manual Feed Paper Load Position ........................ 11-21
Bidirectional Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-22
Sensor Tune . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
Quit From Menu .................................. 11-24
Chapter 12. Power-On Reset (POR) ...................... 12-1
Chapter 13. Display Language . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Chapter 14. Send Buffer Reprint Code (Coaxial) .............. 14-1
Chapter 15. Vital Product Data ......................... 15-1
Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-2
Device Specific Information ............................. 15-3
Chapter 16. Quit From Menu ........................... 16-1
Chapter 17. Paper Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
Front Push Paper Path ............................... 17-3
Installing the Tractor Unit in the Front Push Position ............. 17-3
|Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-6
Configuring the Printer for the Front Push Paper Path ........... 17-11
Loading Paper for Front Push ......................... 17-12
Rear Push Paper Path ............................... 17-15
Installing the Tractor Unit in the Rear Push Position ............ 17-15
|Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-17
|Configuring the Printer for the Rear Push Paper Path ........... 17-25
Loading Paper for Rear Push ......................... 17-27
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-27
Dual Push (Front Push and Rear Push) Paper Paths ............. 17-32
Installing the Tractor Units in the Dual Push Position ........... 17-33
|Installation Procedure (Front Push) .................... 17-34
|Installation Procedure (Rear Push) .................... 17-37
Configuring the Printer for the Dual Push Paper Path ........... 17-44
Loading Paper for Dual Push ......................... 17-46
|Loading Paper (Front Push) ........................ 17-46
|Loading Paper (Rear Push) ......................... 17-49
|Parking One Continuous Form and Loading Another ............ 17-56
|Parking a Continuous Form ......................... 17-56
|Changing the Paper Path .......................... 17-56
Rear Pull Paper Path ............................... 17-56
Installing the Tractor Unit in the Rear Pull Position ............. 17-57
Contents vii

|Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-58
Configuring the Printer for the Rear Pull Paper Path ............ 17-68
Loading Paper for Rear Pull .......................... 17-69
Push-Pull Paper Path ............................... 17-77
Installing the Tractor Units in the Push-Pull Position ............ 17-77
|Installation Procedure (Front Push) .................... 17-78
|Installation Procedure (Rear Pull) ..................... 17-81
Configuring the Printer for the Push-Pull Paper Path ............ 17-89
Loading Paper for Push-Pull .......................... 17-90
Manual Sheet Feed Paper Path ........................ 17-100
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-100
Chapter 18. Using the Operator Print Tests ................. 18-1
General Test Instructions .............................. 18-2
Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-3
Printer Demonstration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-5
Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-7
Firmware Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-10
Printer Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-11
Chapter 19. Supplies, Optional Features, and Maintenance ........ 19-1
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-2
Forms Specifications for Continuous and Cut Sheet Forms ......... 19-2
Forms Stacking Recommendations ........................ 19-4
Forms Stack Input and Output Locations ..................... 19-4
Front Push Paper Path ............................ 19-5
Rear Push Paper Path ............................ 19-6
Dual Push Paper Path ............................. 19-7
Rear Pull or Push-Pull Paper Path ...................... 19-8
Auto Sheet Feed Paper Path ......................... 19-9
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-10
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-11
Removing the Ribbon Cartridge ........................ 19-11
Installing the Ribbon Cartridge ........................ 19-13
Cleaning the Printer ............................... 19-16
Cleaning the Inside of the Printer ..................... 19-16
Cleaning the Covers ............................. 19-16
Chapter 20. Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1
Using the Status Code and Problem Listings ................... 20-1
Status Codes and Messages ............................ 20-2
Problem List Index ................................. 20-20
Forms Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21
Print Quality and Ribbon Problems ...................... 20-25
Configuration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-28
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-28
|Clearing Forms Jams ............................... 20-29
Appendix A. Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . A-1
Operator and Service Clearance ........................ A-2
Physical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Heat Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
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