IBM 6400 - Model 008 B/W Line-matrix Printer Manual

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Form Number S544–5641–00
Copyright IBM Corp., 1998

S544–5641–00
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Before using the information and the product it supports, ensure that
you read the general information under “Notices” on page iv.
Note!
First Edition (August, 1998)
The following paragraph does not apply to any other country where such provisions
are inconsistent with local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
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You may send your comments by facsimile to 1–800–524–1519, by E–mail to
[email protected] , or by mail to:
IBM PRINTING SYSTEMS COMPANY
INFORMATION DEVELOPMENT
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USA
When you send information to IBM, you grant a nonexclusive right to use or
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ECopyright International Business Machines Corporation 1998.
All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights – Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.

About this Operator's Guide
i
Operator’ s Guide
This guide describes basic operating
procedures for the IBM 6400 printer.
This guide has been designed to meet
the needs of all users, from beginners to
those experienced with these printers.
This document is divided into three
sections:
Basic Operating Procedures —
describes the operator panel and how to
load paper and ribbon, and how to use
the optional Power Paper Stacker.
Configurations — shows how to use
the operator panel to change formatting
features.
Troubleshooting — gives instructions
for clearing paper jams, cleaning the
printer
, and understanding fault
messages. Pedestal Model
Cabinet Model

about this operator's guide
ii
Operator’ s Guide
Conventions
Notes and Notices
In order to avoid injury to yourself or
damage to the printer , follow the
directions in this guide, paying attention
to all dangers, cautions, and attentions.
Danger and caution notices are
numbered. These numbers correspond
to the translated versions of the notices
in the IBM 6400 Line Matrix Printer
Safety Information
booklet.
A
Danger notice calls attention to a
situation that is potentially lethal or
extremely hazardous to people.
A
Caution notice calls attention to a
situation that is extremely hazardous to
people.
An
Attention notice indicates the
possibility of damage to a program,
device, system, or data.
Important draws your attention to
information vital to proper operation of
the printer
.
A
Note gives you helpful tips about
printer operation.
Message Display
These boxes show display messages
as they appear on the operator panel.
attention
READY
note
important
DANGER:
CAUTION:

Table of Contents
iii
Operator’ s Guide
BASIC OPERATING PROCEDURES
Powering On the Printer 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Operator Panel 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Paper Stacker Option 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Paper Exit Location (Pedestal Models Only) 22. . . . . . . . . . . . . .
Loading Paper 26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reloading Paper 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unloading Paper 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unloading the Power Stacker 43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Top-of-Form 45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Ribbon 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling a Print Job 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONFIGURATIONS
Parameters and Configurations 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving Configurations 56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recalling Configurations 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting Configurations 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Power-On Configuration 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting Custom Sets 64. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Configurations 66. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operator Print Tests 68. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TROUBLESHOOTING
Clearing Paper Jams 72. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer 75. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Printer Problems 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status and Fault Messages 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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iv
Operator’ s Guide
References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM licensed product, program, or service is not
intended to state or imply that only IBM’s product, program, or service may be
used. Any functionally equivalent product, program, or service that does not
infringe any of IBM’s intellectual property rights may be used instead of the IBM
product. Evaluation and verification of operation in conjunction with other
products, except those expressly designated by IBM, is the user’s responsibility.
Any performance data contained in this document was obtained in a controlled
environment based on the use of specific data. The results that may be obtained
in other operating environments may vary significantly. Users of this document
should verify the applicable data in their specific environment. Therefore, such
data does not constitute a performance guarantee or warranty.
IBM may have patents or pending patent applications covering subject matter in
this document. The furnishing of this document does not give you any license to
these patents. You can send license inquiries, in writing, to the IBM Corporation,
IBM Director of Licensing, 208 Harbor Drive, Stamford, Connecticut,
U.S.A., 06904.

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v
Operator’ s Guide
Federal Communications Commission (FCC) Statement: This equipment has
been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at
his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or
by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Canadian Department of Communications Compliance Statement: This
Class A digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations.
Avis de conformité aux normes du ministère des Communications du
Canada: Cet appareil numérique de la classe A respecte toutes les exigences du
Réglement sur le matériel brouilleur du Canada.
The United Kingdom Telecommunications Statement of Compliance: This
apparatus is approved under the approval No. NS/G/1234/J/100003 for the
indirect connections to the public telecommunications systems in the United
Kingdom.

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vi
Operator’ s Guide
Japanese VCCI:
European Union (EC) Electromagnetic Compatibility Directives: This
product is in conformity with the protection requirements of EC Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom
9.Nov.92 das EG–Konformitätszeichen zu furhren.
Properly shielded and grounded cables and connectors must be used in order to
reduce the potential for causing interference to radio and TV communication and
to other electrical or electronic equipment. Such cables and connectors are
available from IBM authorized dealers. IBM cannot be responsible for any
interference caused by using other than recommended cables and connectors.
This product has been tested and found to comply with limits for Class A
Information T echnology Equipment according to CISPR 22/European Standard
EN 55022. The limits for Class A equipment were derived for commercial and
industrial environments to provide reasonable protection against interference with
licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse
von Geräten gilt folgende Bestimmung nach dem EMVG:

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Operator’ s Guide
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit
besonderer Genehmigung des Bundesminesters für Post und Telekommunikation
oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die
Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu
erwarten sind.
(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4)
Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen Bundespost
noch nicht veröffentlict worden.

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Operator’ s Guide
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian
Standards Association (CSA) in Canada. Listing of a product by a national testing
laboratory indicates that the product is designed and manufactured in
accordance with national requirements intended to minimize safety hazards. IBM
equipment meets a very high standard of safety in design and manufacture.
Remember, however, that this product operates under conditions of high
electrical potentials and heat generation, both of which are functionally
necessary.
Trademarks and Service Marks
IBM is a trademark of the IBM Corporation in the United States or other countries
or both.

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Operator’ s Guide
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DANGER:
<1> Before powering on the printer ensure the printer is plugged into
an appropriate power source. Refer to Chapter 2 of the Setup
Guide for information on proper sources.
DANGER:
<2> Switch off printer power and unplug the printer power cord
before cleaning the printer.

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x
Operator’ s Guide

BASIC OPERATING PROCEDURES
1Operator’ s Guide
♦Powering On the Printer 2
♦Using the Operator Panel 4
♦Power Paper Stacker Option 18
♦Changing the Paper Exit
Location
(Pedestal Models Only) 22
♦Loading Paper 26
♦Reloading Paper 33
♦Unloading Paper 41
♦Unloading the Power Stacker 43
♦Setting Top-of-Form 45
♦Replacing the Ribbon 48
♦Canceling a Print Job 51

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2 Operator’ s Guide
DANGER:
<1> Before powering on the printer ensure the printer is plugged into
an appropriate power source. Refer to Chapter 2 of the Setup
Guide for information on proper sources.
Push the On ( | ) side of the switch
to power on the printer. Push the
Off (f) side of the switch to power
of
f the printer .
Off On
Pedestal Models
Cabinet Models

powering on the printer
3Operator’ s Guide
When you power on the printer , the
Power indicator lights and the printer
executes a power-on self-test. When
the test successfully completes, the
printer goes either to READY or NOT
READY state, depending on the menu
selection. In the READY state, the
READY indicator lights and the
message “READY” displays.
If there is a fault during the self-test,
the Attention indicator lights and a fault
message (such as “001 END OF
FORMS”) appears on the message
display
. See page 81 for information
on fault messages.
READY
001 END OF FORMS
Ready
Power
Power
Attention

Using the Operator Panel
4 Operator’ s Guide
Use the operator panel to perform routine
operations such as:
•Placing the printer in the READY or
NOT READY state
•Setting paper position
•Clearing fault conditions
•Configuring the printer
•Running printer self-tests
The printer operating states, status
indicators, and operator panel keys are
described on the following pages.
Operator Panel Layout
Keys
Status
Indicators
Power
Ready
Processing
Attention
Menu Micro
Printer Con-
figuration
Scroll
Micro
Scroll
Enter Start
Return Stop
Line
Feed Form Feed Cancel
Set Top
of Form
View
READY
Eject/
Restore
Message Display
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Keys, indicators, and messages are shown
as they appear on the operator panel. Key
combinations are indicated with the plus (+)
sign. For example, “Press Stop + Enter ”
means press the Stop key and the Enter
key at the same time.

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5Operator’ s Guide
Operating States
The printer operates in one of the following four
states:
•READY (online) — In the READY state, the
printer can receive and print data sent from
the host. Pressing the Start key places the
printer in READY state.
•NOT READY (offline) — In the NOT READY
state, you may perform operator tasks such
as loading paper and setting top-of-form.
Pressing the Stop key changes the printer
state from READY to NOT READY.
•PROGRAM — Pressing the Menu key
places the printer in PROGRAM state and
displays the operator menus. PROGRAM
state may be either locked or unlocked.
When PROGRAM state is unlocked, you
may select and save new configuration
settings. When PROGRAM state is locked,
you may view the current settings, but
cannot change them.
•FAULT — When a fault condition exists that
must be cleared before printing can continue,
the printer is in the FAULT state. When the
alarm sounds while the printer is in the
FAULT state, pressing any key on the
operator panel silences the alarm. Pressing
the Form Feed key will silence the alarm
and cause the paper to move. The
top-of-form setting will be lost. Pressing the
Stop key will clear the fault message if the
problem has been corrected.
The operating state is generally selected with
operator panel keys, as described above. It may
also result from routine operations such as powering
on the printer , or a fault condition occurring. The
existing operating state is frequently indicated as
part of the printer display message.

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6 Operator’ s Guide
Message Display
Displays operating states, menu options, and
fault messages.
READY
Status Indicators
The operator panel status indicators provide
information about existing printer operation.
•Power — On when the printer is
powered on.
•Ready — On when the printer is in
READY state, no errors are pending,
and the printer is ready to process
data.
•Processing — Flashes when the
printer is receiving data from the host.
•Attention — Flashes when a fault
condition occurs.
Power
Ready
Processing
Attention