IBM 4019 User manual

OSR IBM 4019
Technology Laser
Speed 001: 10 ppm
E01: 5 ppm
Processor 001: Motorola 68020
E01: Motorola 68000
Memory 001, E01: 512KB standard, expandable to 4MB
Compatibility IBM Personal Printer Data Stream (PPDS)
Hewlett-Packard LaserJet Series II (PCL4) emulation
IBM 7372 and HP 7375A plotter emulation
Optional Postscript
Connectivity High-speed IBM PC parallel interface with Fastbytes
support; high-speed RS232C serial interface; raster port
Direct attachment to networks with IBM 4033 LAN Con-
nection pnnt servers
Print quality 300 x 300 dpi
Font selection 001: 17 Type 1 scalable fonts; 10 bitmapped fonts
E01: 5 PPDS fonts; 3 PCL4 fonts
Optional font cards available
Maximum print line 13.6" (345.4mm) landscape; 8" (203.2mm) portrait
Paper handling 001: 200-sheet input; 100-sheet output
E01: 200-sheet input
Usability features Top/front exit tray
Push-button font selection
Paper source and size selection
Manual and automatic feeders
Size/weight 001, E01: 11.8" H x 14.2" W x 20.9" D (300mm x 360mm
x 530mm); 33.6 lbs. (15.1 kg)
Acoustics 50 decibels running; 38 decibels idle
Supplies IBM High Yield Print Cartridge: 10,000-page avg. yield
(2.8% coverage)
IBM High Yield+ Print Cartridge: 15,000-page avg. yield
(2.8% coverage)
Warranty One-year limited warranty
Control Panel
Buttons
Start/Stop: Places the printer in ready or not-ready status, stops printing, and
performs a print test.
Print/Check: Prints a page of formatted data and resets the printer.
Paper: Selects a paper source and size of envelope or paper.
Font: Selects a font source.
Orientation: Selects Portrait or Landscape print orientation.
Indicators
Ready: Indicates printer can receive, process, and print data.
Buffer: Indicates printer is processing data or printing a page.
Toner: Indicates toner is low.
Check: Indicates that operator intervention is needed.
Manual: Indicates paper feeding is selected.
Tray 1: Indicates 200-sheet paper tray is selected.
Tray 2: Indicates 500-sheet paper tray is selected.
Envelope: Indicates optional envelope feeder is selected.
Download: Indicates a downloaded font is selected.
Card 1 or Card 2: Indicates an optional font card is selected.
Resident: Indicates one of the resident fonts is selected.
Portrait and Landscape: Indicates the active print orientation.
Self-test
1. The Paper, Font, and Orientation lights turn on for 1 or 2 seconds.
2. The display shows an 8 and the Status lights turn on for 1 or 2 seconds.
3. One light turns on under the Status, Paper, Font, and Orientation (Factory
default = Ready, Tray 1, Resident, and Portrait).
4. The fuser lamp turns on, then cycles on and off.
5. The printer is idle for up to 90 seconds as the fuser comes up to operating
temperature.
Note: The idle time is shorter if the fuser is warm.
6. The drive motor, mirror motor, and fan start to run.
7. The drive motor runs for 10 seconds.
8. The fan runs for 3 seconds at high speed, then switches to low speed.
9. If all of these steps are complete and no Check Codes appear, the printer has
completed the POST and is ready to receive data.
Configuration
The customer's printer settings should be preserved if possible. Refer to the User's
Guide for more information if necessary.
Factory Default Settings
IBM PPDS mode
Resident font position 1/code page 437
Tray 1 paper source
Paper size 215.9 X 279.4 mm (8.5 X 11 in)
Envelope size 104.8 X 241.3 mm (4.12 X 9.5 in)
Portrait orientation
Parallel interface
Operating mode A
To Restore Factory Default Settings
1. Turn printer off.
2. Press Start/Stop + Print/Check and turn printer on.
3. Release both when indicators come on.
To Query Active Paper/Envelope Size
When Ready is on, press Paper to display size.
To Select Paper/Envelope Source
1. If Ready is on, press Start/Stop.
2. Press Paper until the source indicator is on.
To Select Paper/Envelope Size
1. If Ready is on, press Start/Stop
2. Hold Code and press Paper.
3. Hold Code, press Paper until size is displayed.
4. Release Code and Paper.
Paper Sizes Number displayed indicates the paper size selected.
No. Paper Millimeters Inches
1 Letter 215.9 X 279.4 8.5 X 11
2 Legal 215.9 X 355.6 8.5 X 14
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IBM 4019 OSR
Envelope sizes
To Query Active Font Position
(Not applicable in Postscript mode)
When Ready is on, press Font to display position.
To Select Font Source
(Not applicable in Postscript mode)
1. If Ready is on, press Start/Stop.
2. Press Font until the source indicator is on.
To Select Font Position
(Not applicable in Postscript mode)
1. If Ready is on, press Start/Stop.
2. Hold Code, press Font until position is displayed.
3. Release Code and Font.
Printing a Font Sample List
1. Make sure Buffer is off and Ready is on.
2. Press Orientation + Font
To Change Print Orientation
(Not applicable in Postscript mode)
1. If Ready is on, press Start/Stop.
2. Press Orientation.
To Query Active Data Stream or Test Function
With Ready on, press Orientation to display:
1IBM PPDS mode
2HP emulation mode
3Plotter emulation mode
4Print test function
5Hex trace function
8 Postscript mode
To Select IBM PPDS mode
1. Press and hold Paper and turn printer on.
2. Release Paper when any indicators come on.
To Select HP emulation mode
1. Press and hold Font and turn printer on.
2. Release Font when any indicators come on.
To Select Plotter emulation mode
1. Press and hold Orientation and turn printer on.
2. Release Orientation when any indicators come on.
To Select Postscript mode
1. Press and hold Paper and Font and turn printer on.
2. Release Paper and Font when any indicators come on.
Error Codes
Use the following chart if the Check light is on and a number is in the display.
Press the Print/Check button to display the Secondary Code. When you release
the Print/Check button, the display returns to the primary Check Code.
Locate the number in the chart and perform the action indicated.
Common Problems and Fixes
Print Quality
Poor print quality may result from using nonxerographic paper. Paper may be
labeled for laser printer but may not be xerographic. Avoid office bond, rough or
highly textured letter head, and other non-xerographic papers which may contam-
inate the printer. Improper paper usage may first be apparent as: horizontal voids
across the page; top half of page light; smeared print; or fuzzy print every few
pages.
Colored papers must be able to withstand 190° C (374° F) temperatures. Recycled
papers less than 80 g/sqm may cause unacceptable results.
Envelopes may be sealed shut during printing under high humidity conditions.
Install either the manual input tray or the optional envelope feeder to prevent light
from reaching the print cartridge, which results in poor print quality, possible
damage to photoconductor.
No. Paper Millimeters Inches
3 B5 182 X 257 7.17 X 10.1
4 A4 210 X 297 8.27 X 11.7
5 Exec. 184.2 X 266.7 7.25 X 10.5
6 A5 148 X 210 5.83 X 8.27
No. Env. Millimeters Inches
1 73/4 98.4 X 190.5 3.875 X 7.5
2 9 98.4 X 225.4 3.875 X 8.9
3 10 104.8 X 241.3 4.12 X 9.5 Code Action
4 DL 110 X 220 4.33 X 8.66 1 Cover open, print cartridge not installed or MAP 0120.
5 C5 162 X 229 6.38 X 9.02 2 1Paper out, feed failure.
6 B5 176 X 250 6.93 X 9.84 2 2Paper jam.
7 215.9 X 279.4
215.9 X 355.6
max.
8.5 X 11 (PS)
8.5 X 14 (other
modes)
2 3Wrong paper length
2 4Invalid manual feed.
3 1Load paper request.
4 1Requested font not present.
4 2Requested font not available.
4 3Font card removed.
4 4Defective font card (or system board).
4 5Download Font ID or Download Header error.
4 6Download Character Header error.
4 7Unsupported card installed.
5 Stop command received. Press Start/Stop to clear check.
6 1Memory exceeded.
6 2Complexity error.
7 3Replace the system board.
9 Reset the printer (or system board).
9 1Font card error (or system board).
9 2Fuser temperature error.
9 3Mirror motor not up to speed.
9 4Laser failure.
9 5System board failure.
9 6RAM error. Turn off the printer; reseat the Memory option
(or system board, or Memory Option).
9 7Fan stalled. Go to Fan MAP.
9 8
9 9ROM Error. Replace the Postscript feature card (if installed) or system board.
Symptom Possible Causes
No lights, no motor movement Line cord
ON/OFF switch
Fuse
System board
Postscript feature card
Postscript blue jumper.
Check Code or no air flow LVPS
Cable
System board
Fan.
2LM-2 IBM/TSS Internal Use Only

OSR IBM 4019
Diagnostics Mode
To use service and maintenance aids, you must put the machine in the Diagnostics
Mode.
To enter the Diagnostics Mode:
1. Turn the printer off.
2. Press and hold the Print/Check, Paper and Font buttons while you turn on
the printer. Release the buttons when the operator panel lights come on.
3. The printer runs the Power-On Self Test (POST).
4. 7 is displayed, the Ready light is on. Operator panel button functions in the
Diagnostics Mode:
Start/Stop Page Count view or change
Print/Check Registration Adjustment
Paper Wrap Test
Orientation Diagnostics Print Test Pages
5. To exit this mode, turn off the printer.
Diagnostics Print Test
The printer runs two printouts of the Diagnostic Print Test. This test runs paper out
of the 200-sheet tray (tray 1) only and formats the printout to system defaults.
To run the Print Test:
1. Enter the Diagnostics Mode.
2. Press the Orientation button. The printer will run two diagnostic printouts.
Paper Feed Test
This test allows you to observe the drive gear train and run paper through the
machine with the top cover open.
To perform the Paper Feed Test:
1. Turn off the printer.
2. Remove the print cartridge and leave the cover open.
3. Remove the gear cover.
CAUTION:
The fuser is hot and the gears will run.
4. Turn on the printer while holding the Print/Check, Paper, and Font buttons.
5. Continue to hold one of the above buttons to run the motor.
6. If you want to feed paper, put a sheet in the manual feed slot, while the
motors are running. The motor will not start if paper is over the paper sensors
while the motor is idle. Clear the paper and start the motor again by pressing
and holding any button.
7. Release all buttons, then install the gear cover and print cartridge.
8. Close the top cover, then press an operator panel button. The machine will
complete warm-up and go to the Main Menu.
Adjustments
Envelope Restraint Spring
1. Loosen the mounting screw.
2. Position the spring so it clears the separator roller by 1.7-2.1 mm (.067-.083
in).
3. Tighten the mounting screw.
Envelope Feed Magnet
1. Hold the armature in the closed (coil active) position.
2. Loosen the mounting screw and rotate the magnet assembly so the armature
clears the clutch gear by 0.4 ±0.2 mm (.016 ±.024 in)
3. Tighten the screw.
4. Check the adjustment on both sides of the gear.
Optional Paper Feed Magnet Adjustment
1. Latch the armature onto the cam gear.
2. Adjust the magnet as follows:
a. Plastic armature: so there is 0.81 ±0.1 mm (.032 ±.004 in) between
the armature and the pole piece.
b. Steel armature: so there is 1.0 ±0.1 mm (.039 ±.004 in) between the
armature and the pole piece.
3. Tighten the mounting screw.
Symptom Possible Causes Symptom Possible Causes
Lights or buttons do not work
correctly Operator panel System board
System cable 1.
Spots or marks at regular inter-
vals Fuser unit Gears binding or broken
Feed roller 69 mm.
Envelope Feed Vertical void, streak, or dis-
tortion Print head contamination Print head shutter does not open completely
Fuser unit
Transfer corona.
Envelope feeder does not work
correctly Envelope magnet adjustment Envelope restraint spring
Worn or broken parts
System board. Toner light does not work cor-
rectly Toner sensor Toner sensor cable
System board defective.
Fuser Unit
Check Code, repeat images,
paper jams, printing smears Thermistor defective Fuse blown
Fuser unit defective
Fuser lamp blown
Power cable loose or defective
System board defective.
Print Head
Check Code
Print quality
Lost or skewed print.
Print head cable loose or defective
Print head defective
Mirror motor cable loose or defective.
Cover Interlock
Check Code 1 HVPS
LVPS
System board.
Paper Feed
Check Code 2 or the paper:
Jams
Misfeeds
Feeds continuously
Fails to stack
Has poor registration
Drive motor does not run.
Dirty, damaged, or worn paper feed mech-
anism parts
Dirty, damaged, or worn fuser unit
Dirty, damaged, or worn transfer corona
Failing paper feed magnet
Failing D-roller
Paper condition
System board defective
Paper sensor
Paper sensor cable
Drive motor failing.
Optional paper module mis-
feeds, feeds continuously, jams,
or cannot be selected
Paper drawer
D-roller worn or defective
Drive roller worn or defective
System board defective.
Printout is not registered cor-
rectly. Drive motor wrong speed Drive gears loose or worn
Input sensor faulty
Paper feed roller worn
System board defective.
Print Quality
Poor print quality due to back-
ground. Transfer corona System board defective
Erase lamps
HVPS
Fuser.
Black printout Print head
System board defective
Poor contact to the charge corona.
HVPS
System cable loose or defective.
Blurred or skewed print Gear drive train
Print head
Paper feed slippage
Transfer corona.
Horizontal void, streak, or dis-
tortion Transfer corona contact intermittent HVPS contact intermittent
Print head
Paper feed path interference
Bad paper
System board defective.
Light printing or blank printout. Print head
Transfer corona
System board defective
HVPS
Flex cable.
Spots or marks on the printout Machine contamination
Fuser unit
Machine environment.
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IBM 4019 OSR
Print Head Skew
1. Loosen mounting screws.
2. Pivot the print head around the shoulder screw until the skew marks on the
printout are parallel to the top edge of the paper.
3. Tighten the screws.
Paper Feed Magnet Adjustment
1. Remove the lower frame.
2. Rotate gear no. 11 so the end of the magnet armature is away from the step.
3. Hold the armature in the closed (coil active) position and rotate the magnet
counterclockwise so the end of the magnet armature contacts the outside of
the cam groove.
Note: If the gear has radial play, move the magnet until the play has been
taken up in the downward direction.
4. Adjust the magnet as follows:
a. Plastic armature: so there is 0.6 + 0.1 mm -0.07 mm (.024 + .004 in
-.003) between the armature and the pole piece.
b. Steel armature: so there is 1.0 ±0.1 mm (039 ±.004 in) between the
armature and the pole piece.
5. Push the magnet up and to the right in the direction of the plane of the
magnet armature and tighten the mounting screw.
Fuser Drive Gear Adjustment
1. Loosen gear no. 1 mounting screw.
2. Slide the gear all the way up.
3. Tighten the gear no. 1 mounting screw friction tight.
4. Move the gear no. 1 mounting screw down .35 mm (.014) and tighten the
screw.
Fuser Alignment Adjustment
If the fuser is misaligned, the trailing edge of the paper might move slightly when
released by the paper feed rollers. Use the Print Test as a quick check. If the
vertical lines are bent toward the left near the bottom of the paper, the fuser needs
to be rotated counterclockwise.
Adjust the fuser position so it is square with the paper path:
1. Loosen the four fuser mounting screws.
2. Move the fuser no more than 1 mm as noted above.
3. Tighten the mounting screws. Be sure to maintain correct gear mesh.
Parts List
Asm. P/N Description
Covers 1039214
1039216
1383309
1039025
1038305
1039218
Right side cover
PC conn door
Operator panel, English
Op panel overlay, English
Paper stop, top cover
Front exit tray
Lower
Frame 1383427 1039391
1039269
Drive motor
Box detent
Gear train cover
1383321 Print head
Upper
Frame 1383426 1383429 Fan assembly Ozone cartridge
Paper
Feed 1383419 1038708
1039058
1039065
Fuser input guide
Redrive belt
Lower shaft
Upper shaft
PF Drive 1383433
1039047
1039105
Clutch magnet
D-Roller
D-Roller tire
Tray 1
(200) 1039440 1039570
1038277
1038278
1039567
1039565
1039088
1039562
Paper tray, 11"
Paper tray, 14"
Liner, 11"
Liner, 14"
Corner buckler
Paper stop
Slider
Instr. Iabel
Tray 2
(500) 1039450 1039590
1039575
1039578
1039605
1039285
1039586
1038299
Paper tray, 500 sheet, 11"
Paper tray, 500 sheet, 14"
Spring, paper tray
Corner buckler, 500 sheet
Slider, 11"
Slider, 14"
Paper stop, 500 sheet
Instr. Iabel, 500 sheet
Opt.
Paper
Drive
1039531
1058905
1039538
1039540
1039548
Base, 500 sheet drive
Drive assembly, 500 sheet
D-Roller, 500 sheet
D-Roller tire, 500 sheet
D-Roller bias spring
Fuser 1383436
1380316
1383428
1383311
1383431
1383322
Fuser, with lamp
Fuser cleaner
Thermistor
Fuser lamp
Paper exit board
Fuser hot roll w/bearings
Elect. 1383327
1035151
1035305
1039456
1039467
1342514
6185888
110 V ac PS
110 V fuse
On/Off switch
Switch pivot
On/Off switch link
Line cord
Line cord, 6 ft.
Elect. 1383462
1383456
1383901
1383902
1039487
1039488
1383387
1383435
1039136
1039137
1038675
1038259
System board, 001
System board, E01
System board, raster port
System board, E01 raster
System cable 2
System cable 1
Transfer corona
HVPS
1 MB memory
2 MB memory
3.5 MB memory
Thumbscrew
Env.
Feed 1039610 1039611
1383434
Paper edge guide
Weight
Envelope magnet
PSO 1038958
1430310
1383417
1337966
1383415
1383414
1525612
8509386
1038693
PSO assembly
Line cord, PSO
On/Off switch, PSO
Battery holder
Primary fuse, PSO
Secondary fuse
Parallel cable
Serial cable, 20 ft.
Serial cable, 50 ft.
4LM-2 IBM/TSS Internal Use Only

OSR IBM 4019
Available Options
The following options may be present during a service call:
500-sheet paper module (tray 2)
Automatic envelope feeder
Font Cards
Memory options ( 1 MB, 2MB, or 3.5MB)
Printer Sharing option
Postscript option.
Parallel and Serial Interface Configuration
The printer uses a built-in parallel printer interface or a serial interface. Both inter-
faces share the same connector
For serial interface, the customer can use IBM serial cable P/N 6486685. See the
User's Guide for more information.
Toner and Print Head
Avoid using cleaning fluid on the print head window, print cartridge and HVPS con-
tacts.
Check for missing actuator on the top of the print cartridge. Open the printhead
shutter and clean the lens using a lint-free cloth folded over a cotton swab.
Service Documentation
The following product related documentation is also available.
S544-4194-04 LaserPrinter HM&S
S544-4226-01 LaserPrinter Technical Ref
S544-4265-01 Postscript Option LaserPrt Tech Ref
SA40-4224-04 LaserPrinter 4019 GTO
SA40-0539-04 LaserPrinter 4019 Enhanced User Gd
SA40-0540-01 LaserPrinter 4019 Enhanced Quick Ref
GA40-0584-01 LaserPrt Label & Hvy Paper Guide
S544-4248-02 IBM Printer Sharing Option
S544-4248-02 Postscript Option 4019 GTO
Asm. P/N Description
PScript 1383460
1383458
1383461
Postscript feature card
Postscript font card
Jumper packet, PS
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IBM 4019 OSR
6LM-2 IBM/TSS Internal Use Only

OSR IBM 4019
IBM machine type: 4019
Tech Support 800-877-7764
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