IBM 6400 Series User manual

InfoPrint 6400/6500
Series Line Matrix Printer
InfoPrint 6700/6700-M40/4400
Series Thermal Printer
G550-0972-01
Printer Management Utility User’s Manual

InfoPrint 6400/6500
Series Line Matrix Printer
InfoPrint 6700/6700-M40/4400
Series Thermal Printer
G550-0972-01
Printer Management Utility User’s Manual

Second Edition (September 2008)
This edition applies to the InfoPrint 6400/6500 Series Line Matrix Printers, 6700/4400 Series
Thermal Printers, and 6700-M40 Series Thermal Printers and replaces the following publication:
Printer Management Utility User’s Manual, G550-0972-00.
You can send comments by e-mail to [email protected] or by mail to:
InfoPrint Solutions Company, LLC
6300 Diagonal Hwy 002J
Boulder, CO 80301-9270
U.S.A.
This product is or contains commercial computer software and commercial computer software
documentation developed exclusively at private expense. As specified in Federal Acquisition
Regulation 12.212 in the case of civilian agencies and Defense Federal Acquisition Regulation
Supplement 227.7202 in the case of military agencies, use, duplication and disclosure by agencies
of the U.S. Government shall solely be in accordance with the accompanying International
Program License Agreement in case of software products and in accordance with the licensing
terms specified in the product’s documentation in the case of hardware products.
© Copyright InfoPrint Solutions Company 2008. All rights reserved.
Before using this information and the product it supports, read the information in “Notices” on
page 201.
Note!
Visit our home page at: http://www.infoprint.com
Internet

1 Overview ................................................................ 9
The Printer Management Utility ...............................................................9
Requirements .......................................................................................... 9
Installing the Software .............................................................................9
Printer Setup .........................................................................................10
PMU Method ....................................................................................10
Telnet Method ..................................................................................10
Operator Panel Method ....................................................................11
Set Password ...................................................................................13
Set Telemetry Path (6700/4400 Series Only)...................................14
Check Port Number..........................................................................14
Loading and Using Foreign Language Fonts ........................................15
Limitations ........................................................................................15
Windows Setup ................................................................................15
Unix Setup........................................................................................16
Getting Started ......................................................................................17
2 Printer Database .................................................. 23
Overview ...............................................................................................23
The Menu Bar........................................................................................25
The File Menu ..................................................................................25
Preferences......................................................................................26
The Edit Menu..................................................................................32
The View Menu ................................................................................33
The Applications Menu.....................................................................37
The Status Menu..............................................................................38
The Utilities Menu ............................................................................51
The Help Menu.................................................................................52
The Toolbar ...........................................................................................53
Managing the Database ........................................................................55
Database Items ................................................................................55
Defining Printer Properties ...............................................................56
Table of Contents

Table of Contents
3 Applications and Web Access.............................. 67
Configuration Editor...............................................................................67
Menu Tree........................................................................................68
Creating Configurations ...................................................................68
Changing Configurations..................................................................69
Saving Configuration Files ...............................................................72
Opening Configuration Files.............................................................72
Downloading Configurations ............................................................ 73
Uploading Configurations.................................................................73
Migration ..........................................................................................73
Factory Settings Differences .................................................................77
Menu Bar.......................................................................................... 78
Toolbar .............................................................................................79
Configuration Settings Differences Views ........................................80
Displayed Language ........................................................................81
Flash File Manager................................................................................ 82
Get File Info...................................................................................... 83
Upload.............................................................................................. 84
Delete And Optimize ........................................................................85
CST Manager ........................................................................................85
File Download........................................................................................86
Define The Download Files ..............................................................87
Download The Files ......................................................................... 88
Recovery File ...................................................................................99
Media Profiler ......................................................................................100
The Menu And Toolbar ..................................................................101
Profiler View ................................................................................... 103
The Status Bar ...............................................................................107
For More Information......................................................................107
Operator Panel .................................................................................... 108
Primary/Secondary Operator Keys ................................................111
Message Display ............................................................................111
Status Indicator .............................................................................. 111
Disabled Indicator ..........................................................................111
In Progress Indicator ......................................................................111
Information Capture.............................................................................112
File .................................................................................................113
Configuration Printout ....................................................................113
Error Log ........................................................................................ 113
Directory......................................................................................... 114
ODV Quality Wizard ............................................................................115
Speed Keys ......................................................................................... 116

Table of Contents
Job Capture .........................................................................................117
Job Capture Features ....................................................................118
Web Access ........................................................................................121
The PMU Web Site URL Address ..................................................121
Login To The PMU Web Site..........................................................122
Changing The User Password .......................................................122
The Printer List Page .....................................................................123
Changing User Settings, IP Addresses, and IP Address
Ranges ...........................................................................................124
4 Utilities ............................................................... 127
Reboot Printer .....................................................................................127
Set Printer Password...........................................................................127
Set Wireless Properties .......................................................................129
General Tab ...................................................................................129
WEP Encryption Tab......................................................................131
Kerberos Tab .................................................................................132
EAP Tab.........................................................................................136
WPA Tab........................................................................................137
Macro Utility.........................................................................................138
Configure Macro.............................................................................139
SNMP Browser....................................................................................141
Assign IP Address ...............................................................................142
Enable Remote Printer Management ..................................................143
Lock/Unlock Menus .............................................................................144
Configure Print Servers .......................................................................145
5 Datastream Adapter........................................... 147
Overview .............................................................................................147
CST Manager ......................................................................................148
The Menu And Toolbar ..................................................................149
Input/Output Fields .........................................................................153
The CST Listing Field.....................................................................154
CSTs and CST Bundles .................................................................154
Status Bar ......................................................................................154
Modes And Attributes ..........................................................................155
Modes ............................................................................................155
Attributes ........................................................................................158
Additional Features .............................................................................160
The Use Once Flag ........................................................................160
The Entry On/Off Flag ....................................................................161
Edit Information ...................................................................................161
General Tab ...................................................................................161
Memo Tab ......................................................................................161

Table of Contents
Patterns / Variables ............................................................................. 162
Pattern Character Tab....................................................................162
Pattern Tab ....................................................................................164
Formatted Pattern Tab ...................................................................166
How to Use Patterns ......................................................................169
Pattern Recognition Example.........................................................170
Variable Tab................................................................................... 178
Status Response Definition .................................................................179
Conditions ...................................................................................... 180
Protocols ........................................................................................ 180
How To Use Conditions And Protocols ..........................................181
Status Response Generator Example............................................ 182
CST Manager And EBCDIC ................................................................ 186
CST Manager Version Control System ...............................................195
Application Name and Version Information.................................... 195
Viewing File Version Information.................................................... 198
Automatic File Backup System ......................................................198
Backup History ...............................................................................199
Notices ............................................................... 201

9
1Overview
The Printer Management Utility
The Printer Management Utility (PMU) allows you to organize all of the
printers in your office remotely in a single database, download software and
printer settings from a host computer with a single mouse click, and use a
virtual operator panel to configure printers in the same room or on the other
side of the world.
Requirements
•an InfoPrint 6500/6400 Series line matrix, 6700/4400 Series thermal, or
6700-M40 Series thermal printer
•the printer must be attached to the host system via a 10/100Base-T
Ethernet Interface or a wireless Ethernet Interface; if you do not have an
Ethernet Interface, see your dealer for an upgrade
•a host computer running the Windows®(98, NT, 2000, XP, Server 2003,
or Vista) or UNIX®(such as AIX®, Linux®, or Solaris™) operating system
•a host computer running a Java™ 2 Platform, Standard Edition (J2SE™)
Java Runtime Environment (JRE) that is fully JRE 5 compliant or higher
NOTE: Vista requires JRE 6.
•for Windows, a minimum hardware configuration of a 450MHz Pentium®
with 128 MB of RAM
To install and edit the database, it is not necessary to have the printers
connected. When starting a session with a printer, the printer must be
connected and turned on.
Installing the Software
The Windows, Linux, and Solaris versions of JRE 5 and the Java-based PMU
are available on CD. Follow the on-screen instructions to first install JRE 5 for
your platform, then the PMU.
NOTE:
If you are using Vista, download JRE 6 at http://java.sun.com/javase
Install JRE 6 first, then the PMU.
If you have another UNIX operating system, see your system
administrator.

10
Chapter 1 Printer Setup
Printer Setup
Your printer uses the diagnostic port to communicate with the PMU. The
diagnostic port must be configured to interact with the Ethernet Interface.
Follow the PMU, Telnet, or Operator Panel Method below for your printer
model to configure the diagnostic port.
PMU Method
All Supported Printers
You can configure the diagnostic port to interact with the Ethernet Interface
using the PMU. See “Enable Remote Printer Management” on page 143.
Telnet Method
All Supported Printers
1. Install the Ethernet Interface (refer to the installation instructions).
2. Make sure the IP Address is set up on the Ethernet Interface:
•Use the operator panel (refer to the
User’s Manual ).
– OR –
•Use the PMU: select Utilities
 Assign IP Address. See “Assign IP
Address” on page 142.
3. Open a command prompt session and type:
telnet ipaddress
4. At the telnet login: prompt, type:
root<Enter>
5. At the Password: prompt, enter the password and press <Enter>
(there is no password by default)
6. At the ipaddress:root> prompt, type:
enable printermgr<Enter>
7. Close the telnet session. The Ethernet Interface is now activated.

Operator Panel Method
11
Operator Panel Method
6500 Series Line Matrix Printers
1. On the operator panel, press the STOP key to take the printer offline.
2. Press RETURN and ENTER at the same time to unlock the ENTER key.
3. Press MENU. QUICK SETUP displays.
4. Press ↑SCROLL until PRINTER CONTROL displays.
5. Press ENTER. INTERFACE SELECTION displays.
6. Press ↓SCROLL until PRINTER MANAGEMENT PORT displays.
7. Press ENTER. DISABLE displays. If ETHERNET displays, go to step 10.
8. Press ↓SCROLL until ETHERNET displays.
9. Press ENTER. As asterisk (*) appears next to ETHERNET.
10. Press RETURN and ENTER at the same time to lock the ENTER key.
11. Press START to put the printer back online.
6400 Series Line Matrix Printers
1. On the operator panel, press the STOP key to take the printer offline.
2. Press SCROLL ↑and SCROLL ↓at the same time to unlock the ENTER
key.
3. Press SCROLL ↑, SCROLL ↓, ENTER, and RETURN keys at the same
time to enter the Serivce menu.
4. Press SCROLL ↓until PRINTER MGMT displays.
5. Press ENTER until DIAGNOSTIC PORT displays.
6. Press ENTER again to see the current selection.
7. Press SCROLL ↓until Debug Ethernet or Debug Adapter displays.
8. Press ENTER to select it.
9. Press SCROLL ↑and SCROLL ↓at the same time to lock the ENTER
key.
10. Press START to put the printer back online.
6700 Series Thermal Printers
1. On the operator panel, press the PAUSE key to take the printer offline.
2. Press to place the printer in Menu mode. QUICK SETUP displays on
the operator panel.
3. Press ↓and ↵at the same time to unlock the ↵key.
4. Press - until PRINTER MGMT displays.
5. Press ↓until PNE Port displays.
NOTE: If PNE Port does not display, see “Factory Menu” below.
.
.
.

12
Chapter 1 Printer Setup
6. If you have the internal PCI Ethernet Interface, press +until Ethernet
displays. If you have the external Ethernet Interface, press +until Adapter
displays.
7. Press ↵to select it.
8. Press ↓and ↵at the same time to lock the ↵key.
9. Press PAUSE twice to put the printer back online.
Factory Menu
1. On the operator panel, press the PAUSE key to take the printer offline.
2. Press ↓and ↵at the same time to unlock the ↵key.
3. Press +, –, ↓, and ↑at the same time to enter the Factory menu.
4. Press ↓until PNE Port (or Diagnostic Port) displays.
5. If you have the internal PCI Ethernet Interface, press +until Ethernet (or
Debug Ethernet) displays. If you have the external Ethernet Interface,
press +until Adapter (or Debug Adapter) displays.
6. Press ↵to select it.
7. Press ↓and ↵at the same time to lock the ↵key.
8. Press PAUSE twice to put the printer back online.
6700-M40 Series Thermal Printers
1. Press to enter Menu mode.
2. Press the Down and ↵keys at the same time to unlock the ↵key.
3. Press the Right key until PRINTER SETUP displays.
4. Press ↵to enter the PRINTER SETUP menu.
5. Press the Up key until Admin User displays.
6. Press the Right key until Enable displays.
7. Press ↵to select it. An asterisk (*) displays after Enable.
8. Press to enter Menu mode. MEDIA SETUP displays.
9. Press the Down key until INTERFACES displays.
10. Press ↵to enter the INTERFACES menu.
11. Press the Down key until Printer Mgmt displays.
12. Press ↵to enter the Printer Mgmt menu.
13. Press the Down key until PNE Port displays.
14. Press the Right key until Ethernet displays.
15. Press ↵to select it. An asterisk (*) displays after Ethernet.
16. Press the Down and ↵keys at the same time to lock the ↵key.
17. Press twice to put the printer back online.

Set Password
13
4400 Series Thermal Printers
1. On the operator panel, press the PAUSE key to take the printer offline.
2. Press ↓and ↵at the same time to unlock the ↵key.
3. Press +, –, ↓, and ↑at the same time to enter the Factory menu.
4. Press ↓until Diagnostic Port displays.
5. Press +until Debug Ethernet displays.
6. Press ↵to select it.
7. Press ↓and ↵at the same time to lock the ↵key.
8. Press PAUSE twice to put the printer back online.
Set Password
See “Set Printer Password” on page 127 to learn how to set passwords.
If the password is unknown you must clear it first.
6500 Series
Go into the SERVICE menu (press ↑ SCROLL, ↓SCROLL, MENU, and
CONFIG
at the same time) , then into the PRINTER MGMT menu.
Press ↓SCROLL until CLEAR PASSWORD displays. Unlock the ENTER
key, then press ENTER to clear the User and Supervisor passwords.
Under the Security tab in Printer Properties, delete any passwords that
already exist. Now you may set new passwords as described on page 127.
6400 Series
Go into the SERVICE menu (press Scroll ↑, Scroll ↓, Enter, and Return at
the same time)
, then into the PRINTER MGMT menu. Press Scroll ↓until
CLEAR PASSWORD displays. Unlock the Enter key, then press Enter to
clear the User and Supervisor passwords.
Under the Security tab in Printer Properties, delete any passwords that
already exist. Now you may set new passwords as described on page 127.
6700/4400 Series
Go into the Factory menu (press +, –, ↓, and ↑at the same time). Press ↑or ↓
until Clear Password displays. Unlock the ↵key, then press ↵to clear the
User and Supervisor passwords.
Under the Security tab in Printer Properties, delete any passwords that
already exist. Now you may set new passwords as described on page 127.
6700-M40 Series
Go into the Factory menu (press the Up, Down, Left, and Right keys at the
same time). Press ↑or ↓until Clear Password displays. Unlock the ↵key,
then press ↵to clear the User and Supervisor passwords.
Under the Security tab in Printer Properties, delete any passwords that
already exist. Now you may set new passwords as described on page 127.

14
Chapter 1 Printer Setup
Set Telemetry Path (6700/4400 Series Only)
The following procedure enables you to collect data using the Data Validation
application.
1. On the operator panel, press the PAUSE key to take the printer offline.
2. Press to place the printer in Menu mode. QUICK SETUP displays on
the operator panel.
3. Press ↓and ↵at the same time to unlock the ↵key.
4. Press +until VALIDATOR displays.
5. Press ↓until Telemetry Path displays.
6. Press +or –until Network Port displays.
7. Press ↵to activate it.
NOTE: Since only one port can be used at a time, DEACTIVATING HOST
SERIAL displays.
If you later change the setting to Serial Port or Disabled,
REACTIVATING HOST SERIAL will display.
8. Press ↓and ↵at the same time to lock the ↵key.
9. Press PAUSE twice to put the printer back online.
For more information, refer to the
Online Data Validator User’s Manual .
Check Port Number
Make sure your printer port number has the same setting as the Ethernet
Interface.
To check the port number using the PMU, see page 20.
To check the port number on the printer, see Table 1 to determine the port
number menu location for your printer model. The default port number is
3001.
IMPORTANT Do not set the Port Number to the same value as the Status Port Number
(the default is 3002) or the Mgmt Port Number (the default is 3007).
.
.
.
Table 1. Port Number Menu Location
Printer Model Menu
6700-M40 Series INTERFACES
 Printer Mgmt  PNE Port Number
6700 Series PRINTER MGMT or Factory
 PNE Port Number
4400 Series Factory  PMU Port Number
6500 Series PRINTER MGMT
 PRINTER MANAGER PORT NO.
6400 Series SERVICE  PRINTER MGMT 
PRINTER MANAGER PORT NO.

Limitations
15
Loading and Using Foreign Language Fonts
PMU supports Asian languages such as Korean, Simplified Chinese, and
Traditional Chinese. UTF-8 encoding is utilized since it has the ability to
support all known languages and is backwards compatible with ASCII
(specifically 0 - 7F).
Microsoft operating systems provide most of fonts for the world languages
which can be obtained from Microsoft’s web site. UNIX operating systems
such as Linux and Solaris requires more setup since the operating systems
provide less fonts than Microsoft. Java uses five logical fonts (Dialog,
Dialoginput, Serif, Sanserif and Monospaced) to map to the fonts on the
system. Mapping is done in the Java font.properties file. Dialog, size 12 is the
default font for all language dependent applications. Through mapping of the
font.properties file, the Dialog font supports all of the printer supported
languages. Mapping of operating system fonts should be performed by a
System Administrator.
Limitations
Not all of the items in the PMU Suite will display UTF-8. All PMU menus,
dialogs, tooltips and printer names will be displayed in ASCII.
Only the following applications, utilities, and displays support UTF-8
encoding:
•Printer Database status messages
•Printer configuration languages in the Configuration Editor
•Information Capture’s viewable configuration data
•Virtual Operator Panel text
•Factory Settings Differences table data
•Web page support (Printer List Page Message area only)
•SNMP Browser data
Older versions of PMU Suite (including previous products such as Advanced
Tool Kit, ODV Data Manager and EPC Data Manager) will not support new
printers with UTF-8 encoded byte streams.
All versions of PMU Suite that support UTF-8 encoding will support older
printer firmware versions.
Windows Setup
Java for Windows platforms includes a font.properties file that is used to map
foreign languages to Microsoft Window fonts. This includes all languages
supported on the printer.

16
Chapter 1 Loading and Using Foreign Language Fonts
Unix Setup
Java for Linux platforms also includes a font.properties file. This file needs to
be modified to support the fonts on the user’s Linux or Solaris platforms.
Find or purchase the printer supported fonts for the languages needed. The
additional printer languages supported include Korean, Simplified Chinese,
and Traditional Chinese. Use a package manager such as Red-Hat Package
Manager (RPM) to load the font files onto the UNIX system. Once the fonts
are loaded, modify the component font mappings in the font.properties file for
Allfonts, Serif, Sansserif, Monospaced, Dialog and Dialoginput Logical fonts.
Use absolute path names, path names starting with $JRE_LIB_FONTS or X
Logical Font Description (xlfd) names for the fonts.
Add the following:
•new font names to the search sequences
•any exclusion character ranges for the languages
•the paths to the locations of the actual font files.
Finally, add the valid X11 font directories to the X11 server font path. For a
detailed description of the font.properties file see
Sun’s Java Internationalization Guide at
http://java.sun.com/j2se/1.5.0/docs/guide/intl/fontconfig.html.

17
Getting Started
This section provides a short tutorial on how to set up and access a printer
using the PMU.
1. This tutorial assumes the host computer running the PMU and the printer
you want to access are connected by a network. You must know the
printer’s IP Address and Port Number.
2. From your operating system, launch the PMU. Click the splash screen to
see the main window of the printer database more clearly. See Figure 1.
Figure 1. Printer Database Main Window

18
Chapter 1 Getting Started
Figure 2. Printer Properties: Identification Tab
3. Double-click New_Printer (A template). The Printer Properties dialog
box opens. See Figure 2.
4. Assign a name to your printer. Delete the words New_Printer in the
Name (Unique) field, and then type Tutorial.
5. Assign a description to this printer. Delete the words A template in the
Printer Description field, and then type My First Connection.

19
Figure 3. Printer Properties: Security Tab
6. Click the Security tab. See Figure 3.
7. If you are using the PMU for the first time, it is likely that no passwords are
assigned to this printer. If you are unsure, contact your system
administrator.
•If no passwords are assigned, leave the password boxes empty.
•If a User password is necessary to access this printer, type the password
in the User Password field.
•If a Supervisor password is necessary to access this printer, type the
password in the Supervisor Password field, and check the Supervisor
Mode check box.
•If a Telnet guest password is necessary to poll the status of the printer,
type the password in the Telnet Guest Password field. See “Security Tab”
on page 58.
•If a Telnet root password is necessary to update wireless printer settings,
type the password in the Telnet Root Password field. See “Security Tab”
on page 58.
In any case, an asterisk (*) character appears in the field after each letter
you type to preserve password secrecy.
For more details on setting up and changing passwords, see page 51.

20
Chapter 1 Getting Started
Figure 4. Printer Properties: Connections Tab – Network Sub-Tab
8. Click the Connections tab. By default, the Network sub-tab displays.
9. Click the IP Address field and then type the IP Address of the printer you
want to access. Follow the format shown in Figure 4.
The Port Number field must be set to the same port as the printer. Leave
it set at 3001. Leave the Time Out (5..300 seconds) field set at 15
seconds.