Ier 506B User manual

IER 506B
PRINTER
User Guide
N0B402A
N0B402A - Rev. 3
Dec. 16, 2008

IER SIEGE - HEADQUARTERS
IER S.A.
3, rue Salomon de Rothschild
92156 SURESNES CEDEX
FRANCE
Tel. [phone]
Fax [phone]
IER dans le monde - IER Worldwide
CHINA
IER Shanghai
Kuen Yang Plaza #1101
798 Zhao Jia Bang Road
SHANGHAI 200030
P.R.C.
Phone: [phone]
Fax: [phone]
GERMANY
IER GmbH
Praklastr. 1
D-31311 UETZE
Phone: [phone]
Fax: [phone]
SINGAPORE
IER PTE Ltd
120 Lower Delta Road
#14-13/16 Cendex Centre
SINGAPORE 169208
Phone: [phone]
Fax: [phone]
SPAIN
IER Impresoras Especializadas, S.L.
C/ Torre de Don Miguel, 23
E-28031 - MADRID
Phone: [phone]
Fax: [phone]
UNITED ARAB EMIRATES
IER Dubai
PO Box 37585
DUBAI
Phone: [phone]
Fax: [phone]
UNITED KINGDOM
IER Ltd
Unit G4
Middlesex Business Centre
Bridge Road
SOUTHALL, MIDDX, UB2 4AB
Phone: [phone]
Fax: [phone]
UNITED STATES
IER Inc. Dallas
2015 Midway Road, Suite 118
CARROLLTON TX 75006
Phone: [phone]
Fax: [phone]
Toll free: 1-800 624 8538
IER Inc. Belton
815 Kirkley Blvd
BELTON TX 76513
Phone: [phone]
Fax: [phone]
IER 506B PRINTER
User Guide
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N0B402A Rev. 3
Dec. 16, 2008
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This document is the property of IER and may not be reproduced or communicated without prior written authorization

NOTICE
WARNING
THIS PRODUCT COMES WITH A LITHIUM BATTERY.
BATTERY REPLACEMENT MUST IMPERATIVELY BE
PERFORMED BY QUALIFIED MAINTENANCE
PERSONNEL. MOREOVER, ONLY IER APPROVED
MODELS MAY BE USED.
WARNING
DANGER OF EXPLOSION IF BATTERY IS
INCORRECTLY REPLACED. REPLACE ONLY WITH THE
SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER. DISPOSE OF USED BATTERIES
ACCORDING TO THE MANUFACTURER’S
INSTRUCTIONS.
The United States Federal Communications Commission (in 47 CFR
15.105) has specified that the following notice be brought to the attention of
users of this product.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
IER 506B PRINTER
User Guide
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In accordance with FCC requirements, changes or modifications not
expressly approved by IER could void the user's authority to operate this
product.
Use of a shielded cable is required to comply within Class B limits of Part
15 of FCC Rules.
NORWAY: This product is also designed for IT power distribution
system with phase-to-phase voltage 230V.
NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när
den ansluts till ett nätverk.
WARNING
THIS APPLIANCE MUST BE GROUNDED.
THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED
TO AN ELECTRICAL CIRCUIT THAT IS
- PROVIDED WITH A GROUND FAULT CIRCUIT
INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND
NFC15-100 REGULATIONS, AND
- CONFORMING WITH THE VOLTAGE
CHARACTERISTICS SPECIFIED BY THE NF EN 50160
STANDARD.
The cover(s), door(s) and/or drawer(s) of this product is (are) intended for
occasional use and must be normally closed.
The warranty shall be null and void in case of use of any spare part, special tool or
consumable not expressly approved in writing by IER and in the event of attempted repair or
servicing of the machines by persons lacking the requisite technical qualifications.
This document contains proprietary information of IER. It may not be reproduced or
communicated without prior written authorization of IER. It is intended solely for the
use of the product described herein, to the exclusion of any other usage.
It is provided as is, for information purposes only, without any warranty of any kind,
including any warranty of fitness or a particular purpose, and may be modified by IER
at any time.
The information and specifications contained in this document are subject to change
without prior notice.
Translated from French - IER Documentation Department
IER 506B PRINTER
User Guide
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N0B402A Rev. 3
Dec. 16, 2008
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This document is the property of IER and may not be reproduced or communicated without prior written authorization

In compliance with the European Directive 2002/96/CE relative to the
management of Waste Electrical and Electronic Equipment (WEEE)
implemented as of August 13, 2005, this product may not be disposed of
with regular household waste. All products concerned by this directive are
marked with the above symbol.
The end owner of this product is responsible for either:
Transferring the product to an authorized treatment facility where the
product components, recognized to present a hazard to the environment
and/or public health, will be recycled and recovered properly, or
Consulting with the manufacturer for appropriate product waste
management according to the terms of the manufacturer.
IER 506B PRINTER
User Guide
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N0B402A Rev. 3
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AVERTISSEMENTS
IER 506B PRINTER
User Guide
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Dec. 16, 2008
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CONTENTS
1. GENERAL ................................................................ 9
1.1 CONTENTS OF THE SHIPPING CONTAINER ......................... 9
1.2 IER 506B PRINTER DESCRIPTION .................................... 10
2. CONNECTING THE PRINTER AND POWER UP.... 11
2.1 CONNECTING THE PRINTER............................................... 11
2.1.1 PROCEDURES ....................................................................... 11
2.1.1.1 Connecting the Printer to the AC Power ............. 12
2.1.1.2 Connecting the Printer to the Data
Communications System .................................... 13
2.2 POWERING UP THE IER 506B PRINTER............................ 14
2.2.1 PROCEDURE ........................................................................ 14
2.3 POWERING DOWN THE IER 506B PRINTER....................... 15
2.3.1 PROCEDURE ........................................................................ 15
3. LOADING BLANK MEDIA AND INSERTING IT ..... 16
3.1 LOADING FANFOLD MEDIA................................................ 16
3.1.1 PROCEDURE ........................................................................ 16
3.2 LOADING ROLL MEDIA - FIRST GENERATION MEDIA
HOLDER........................................................................... 17
3.2.1 PROCEDURE ........................................................................ 17
3.3 LOADING ROLL MEDIA - SECOND GENERATION MEDIA
HOLDER .......................................................................... 19
3.3.1 PROCEDURE ........................................................................ 19
3.4 ADJUSTING THE PAPER PATH WIDTH................................ 21
3.4.1 PROCEDURE ........................................................................ 21
3.5 INSERTING BLANK MEDIA INTO THE PRINTER..................... 24
3.5.1 PROCEDURE ........................................................................ 24
4. PRINTER OPERATION............................................ 25
4.1 IER 506B PRINTER FRONT PANEL ................................... 25
4.2 MODES OF IER 506B PRINTER OPERATION ..................... 27
4.3 PRINTING DOCUMENTS...................................................... 27
4.3.1 PROCEDURE ........................................................................ 27
IER 506B PRINTER
User Guide
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N0B402A Rev. 3
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5. PRINTER MAINTENANCE....................................... 29
5.1 RECOMMENDED PERIODIC MAINTENANCE SCHEDULE......... 29
5.1.1 PERIODIC MAINTENANCE SCHEDULE...................................... 29
5.1.2 PRELIMINARY STEPS............................................................. 30
5.2 PERIODIC MAINTENANCE PROCEDURES............................. 31
5.2.1 REMOVING DUST FROM THE PRINTER INTERIOR .................... 31
5.2.2 CLEANING THE PRINTHEAD AND PLATEN................................ 33
5.3 RESTORING THE PRINTER TO OPERATIONAL CONDITION.... 35
5.3.1 STEPS TO BE CARRIED OUT BEFORE USING THE PRINTER ..... 35
6. TROUBLESHOOTING.............................................. 36
6.1 OPERATING FAULTS ........................................................ 36
6.1.1 ATSWITCH-ON THE PRINTER DOES NOT START UP............... 36
6.1.2 THE PRINTER DOES NOT RECEIVE ANY MESSAGES FROM
THE HOST............................................................................. 36
6.1.3 MEDIA FEEDING PROBLEM..................................................... 37
6.1.4 POOR PRINT QUALITY........................................................... 37
6.1.5 MOST FREQUENT ERROR MESSAGES.................................... 38
6.2 CLEARING A DOCUMENT JAM............................................ 39
6.2.1 PROCEDURES ....................................................................... 39
6.2.1.1 Clearing a Document Jam Automatically............. 40
6.2.1.2 Clearing a Document Jam Manually.................... 41
6.3 OPENING THE PRINTHEAD ASSEMBLY................................ 42
6.3.1 PROCEDURE ........................................................................ 42
6.4 CLOSING/LOCKING THE PRINTHEAD ASSEMBLY................. 44
6.4.1 PROCEDURE ........................................................................ 44
7. PRINTER PROVIDED WITH AN OPTIONAL
STACKER................................................................. 46
7.1 STACKER OPTION ............................................................ 46
7.2 CLEARING A PAPER JAM IN THE MOTORIZED STACKER..... 48
7.2.1 PROCEDURE ........................................................................ 48
IER 506B PRINTER
User Guide
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1 GENERAL
1.1 CONTENTS OF THE SHIPPING CONTAINER
The box contains the following items:
IER 506B Printer
User Guide
AC power cord
Set of test coupons, one of which containing the default (factory)
configuration of the printer.
IMPORTANT: We recommend that you save the packing material at
least throughout the warranty period.
Also, make sure to keep the IER 506B Printer User
Guide and coupon with the default (factory)
configuration with your printer.
Figure 1.1
Contents of the Shipping Container
IER 506B PRINTER
User Guide
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1.2 IER 506B PRINTER DESCRIPTION
The IER 506B Printer is designed to print bag tags and ATB1 type
documents.
The print technology used by this printer is the direct thermal method
requiring the use of heat-sensitive media.
Continuous blank bag tag or boarding pass media feeding takes place
through the rear feed slot. The IER 506B Printer accepts fanfold media or
roll media if fitted with the IER roll media holder option.
The standard output slot of the IER 506B Printer comes with a serrated tear
strip for tearing off the printed document.
Optionally, the IER 506B Printer can feature two automatic document
separation systems:
Burster, for media provided with perforations.
Cutter for applications requiring varying lengths for the printed
documents.
Printers equipped with the automatic document separation system can be
equipped with an optional stacker. This stacker, available in two versions,
either motorized or non motorized, attaches to the front panel and
collects (exclusively) ATB1 size documents for delivery in sets, see page 46
For applications offering luggage tracking during transport by means of
Radio Frequency Identification (RFID), the optional RFID module of the IER
506B Printer allows printing and encoding of bag tags featuring a radio
frequency antenna.
IER 506B PRINTER
User Guide
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2 CONNECTING THE PRINTER AND POWER UP
2.1 CONNECTING THE PRINTER
WARNING
This appliance must be grounded.
This product must exclusively be connected to an
electrical circuit that is
- Provided with a ground fault circuit interrupter (gfci)
complying with iec 364 and nfc15-100 regulations, and
- conforming with the voltage characteristics specified
by the nf en 50160 standard.
2.1.1 Procedures
To connect the printer, simply proceed as follows:
- Connect it to the AC power
- Connect it to the data communications system (PC, network)
Auxiliary connectors may exist on your printer if the corresponding
optional interfaces are installed for serial RS232, USB, Ethernet, or
UHF connections.
Note: For these specific applications to be operational, it may be
necessary to install additional programs and to perform the
corresponding configurations (contact IER Technical Support).
IER 506B PRINTER
User Guide
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2.1.1.1 Connecting the Printer to the AC Power
WARNING
IT IS IMPORTANT TO PROCEED IN THE ORDER
BELOW:
a) Make sure the printer is switched off (power switch set
to the 0-position).
b) Plug the power cord (1) into the corresponding
connector at the rear of the printer.
c) Connect the power cord to the line power outlet.
Note: The printer switches automatically to the available AC line power
within the authorized voltage range.
1- Power cord
Connecting the Printer to the AC Power
IER 506B PRINTER
User Guide
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2.1.1.2 Connecting the Printer to the Data Communications
System
CAUTION
To comply with class A FCC regulations it is
necessary to use a data cable provided with a braided
shield.
Use a shielded RS232 cable fitted with metal plated
connector hoods. The cable shield must be linked to
these hoods and cable length must not exceed 15 m
(49.2 ft).
The length of a USB cable must not exceed 5 m
(16.4 ft).
Depending on the printer configuration, connect either
the:
- serial data I/O cable (1) to the RS232 connector,
located at the rear of the printer, or the
- USB cable (2) to the corresponding connector at the
rear of the printer.
1- Serial RS232 data I/O cable
2- USB cable
Figure 2.2
Connecting the I/O Data cable
IER 506B PRINTER
User Guide
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2.2 POWERING UP THE IER 506B PRINTER
2.2.1 Procedure
a) At the rear of the printer, set the AC power switch to the
I-position
Figure 2.3
Powering Up the Printer
For a few seconds, the printer tests the heating elements of the
printhead and displays the test results.
On completion of the testing phase, the printer either
beeps and displays a message requesting paper loading if no
media has been loaded, see page 24, or
is ready for printing, if media has been loaded.
IER 506B PRINTER
User Guide
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2.3 POWERING DOWN THE IER 506B PRINTER
2.3.1 Procedure
a) At the rear of the printer, set the AC power switch to the
0-position.
Figure 2.4
Powering Down the Printer
IER 506B PRINTER
User Guide
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3 LOADING BLANK MEDIA AND INSERTING IT
3.1 LOADING FANFOLD MEDIA
3.1.1 Procedure
a) Install the box of blank fanfold media at the rear of the printer by
following the instructions below:
IMPORTANT: Make sure to place the box:
- parallel to the printer
- centered in relation to the insertion slot
- with the heat-sensitive side of the media facing up
1- Printer top view
2- Box with fanfold media
3- Media insertion slot
Figure 3.1
Correctly Installing the Box of Fanfold Media
IER 506B PRINTER
User Guide
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3.2 LOADING ROLL MEDIA - FIRST GENERATION MEDIA
HOLDER
3.2.1 Procedure
IMPORTANT: When installing the media roll, make sure that the
heat-sensitive side of the media will be facing up when
inserted into the printer.
a) Remove the removable flange (4).
b) Place the media roll (2) on the plastic hubs (3) and set it against
the fixed flange (1).
c) Install the removable flange (4) on the spindle of the media
holder and set it against the media roll (2).
1- Fixed flange
2- Media roll
3- Plastic hubs
4- Removable flange
5- Media insertion slot
Figure 3.2
Installing Roll Media
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User Guide
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IMPORTANT: Check that the roll (2) is centered in relation to the
insertion slot (5). If this is not the case, contact the
help desk.
2- Media roll
5- Insertion slot
Figure 3.3
Correctly Installing the Roll Media
IER 506B PRINTER
User Guide
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3.3 LOADING ROLL MEDIA - SECOND GENERATION MEDIA
HOLDER
3.3.1 Procedure
IMPORTANT: When installing the media roll, make sure that the
heat-sensitive side of the media will be facing up when
inserted into the printer.
a) Slide the roll media holder adjustment pin (3) outwards.
b) Place the media roll (2) on the plastic spindle (4) and set it
against the holder (1).
c) Slide the pin (3) back and set it against the roll.
1- Roll Media Holder
2- Media roll
3- Adjustment pin
4- Spindle
Figure 3.4
Installing Roll Media
IER 506B PRINTER
User Guide
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IMPORTANT: Check that the roll (2) is centered in relation to the
insertion slot (5). If this is not the case, contact the
help desk.
1- Roll media holder
2- Media roll
5- Insertion slot
Figure 3.5
Correctly Installing the Roll Media
IER 506B PRINTER
User Guide
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