Infinity EVOLUTION 3D/4D User manual

EVOLUTION 3D/4D
User Manual

External Structure
Remote Control
Your Chair
Back co
Voice command pad
& microphone
ver
Arm panel
USB charge port
Speaker
Pillow
Air ionizer
B
ack cushion
Footrest
Seat cushion
Caster

Welcome to
Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a
great choice.
With over a decade of experience designing, building and servicing massage chairs,
Infinity takes pride in every chair sold, including yours. We are here for you. The US-
based Customer Care team can be reached at [phone] or visit us online at www.
infinitymassagechairs.com and find valuable self service resources under the SUPPORT tab,
including electronic copies of all documents and video tutorials.
Inside this manual, you will find everything you need to setup and safely enjoy your
chair. Please review the entire manual before assembling or using your chair. If you are
assembling the chair yourself, please see the Assembly Guide next and reference the
online assembly video.
For convenience, we’ve also created a Quick Start Guide. We suggest you keep it in the
remote pocket as a tool to get to know all the features of your new chair.
Get ready to sit back, relax and enjoy the Ultimate Massage Experience.
We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate
massage experience and make sure to tag us on social media with the hashtag #lovemyinfinitychair
Register your product at www.infinitymassagechairs.com/warranty
to ensure it is in our system. This will simplify the warranty process
should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
Before assembling your chair, watch an assembly video at:
www.infinitymassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
THE ULTIMATE MASSAGE EXPERIENCE
@infinitymassagechairs@infinitymassagechairs @infinity_chairs@infinity_chairs @infinitymassagechairs@infinitymassagechairs
SCAN CODE
SCAN CODE
Warranty Registration
Assembly Video

Chair Features
Lumbar Heat
Zero Wall Space-
Saving Technology
Air Ionizer
Manual Massage
Customization
Total Sole
Reflexology Rollers
Body Scanning
Calf Rollers &
Oscillation
Apple/Android
Application
Memory Function
Bluetooth
Zero Gravity
Intelligent Voice
Control
USB Charging Port
See page 9
See page 13See page 13 & 19See page 13
See page 10See page 6 See page 10
See page 13
See page 15
See page 14
See page 19
See page 15
See page 14
See page 18
3D/4D Massage
2

Table of Contents
Before Getting Started
Chair Setup
Taking Control
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
6
6
6
7
7
Getting Comfortable
Main Power Switch
Adjust Pillow
Reduce the Intensity of Your
Massage - Manually
Body Scanning
Legrest Extend/Retract
Getting Out Of The Chair
8
8
8
8
9
9
9
Auto Programs
3D Massage
MyMassage Memory
Airbag Massage
Airbag Region
Airbag Intensity
Back Heat
Foot Rollers
USB Charging Port
10
10
10
12
12
12
13
13
13
Air Ionizer
Bluetooth Audio
Intelligent Voice Control
App Download & Installation
Timer
Language
Bluetooth
Voice
Remote Control Screen Idle
Specifications
Trouble Shooting
Frequently Asked Questions
Manual Programs
Back Massage Technique Mode
Massage Part (Back Region)
Back Node Width
Massage Speed
Foot Rollers
Zero Gravity
14
14
15
15
16
16
17
17
17
22
22
23
18
18
18
19
19
19
19
Staying Safe
Set Your Environment
Settings
Build Your Own
Fixing Issues
20

6
- 4” clearance for the recline of the backrest; 24” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Before Getting Started
CAUTION
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord
while massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
- When the massage chair sliding forwards or back, please check to make sure there is no children, pets or
other obstacles around to avoid accident.
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging
the floor.
Floor Protection
- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to
prevent electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.
WARNING
Massage chair
Floor
Carpet
4” 24”

7
Apply pressure to the back of the massage chair from behind to pivot on the Castors.
Have a second person up front to guide the Footrest until in the correct position. Maintain
clearances as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
Connect to Power
CAUTION
- Do not move the chair when there is user inside.
- To carry this product, do not lift by the footrest or armrest, hold the chassis and steady the backrest (have 4
or more people to carry the product).
Plug into a 110V grounded outlet.
4”
DANGER – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This product is for use on a nominal 120-V circuit and has a
grounding plug that looks like the plug illustrated. Make sure that
the product is connected to an outlet having the same configuration
as the plug. No adapter should be used with this product.
Earthing
This massage chair belongs to Level One electrical appliance, make
sure to use three-core power supply socket and to guarantee the
ground wire connected to the power supply socket has obtained
good ground connection to avoid electric leakage, electric shock
and some other negative effect during use.
Grounding Instructions
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
- Ensure there is no damage to the
supply cord before switching on the
massage chair.
- Ensure that the main power switch is
turned off before connecting to power
CAUTION
Grounded
outlet
Grounding pin

8
To power up the chair, flip the main power switch located on the back of the base of the
chair to ON.
Main Power Switch
Getting Comfortable
Chair Setup
To make the massage less intense, you can add the back pad to the seat back of your
chair, or you can also fold down the neck rest to provide more cushioning between you
and the massage mechanism in the seat back. To make the foot rollers less intense, insert
the foot pads that came with your chair into the foot bed of the footrest.
Reduce the Intensity of your Massage - Manually
CAUTION
- Children should be supervised to ensure that they do not play with the chair or touch the power box.
- Always unplug the massage chair from the electrical outlet immediately after use.
- Unplug from outlet during thunder or lightening storms, and before putting on or taking off parts.
- Turn off the power switch and unplug the massage chair from the electrical outlet while not in use to avoid
children powering on the massage chair accidentally.
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
Take a seat in the chair and take note of where the neck
pillow rests on your neck. Adjust the pillow so that it rests
comfortably in the arch of your neck. Do this by removing it
from the velcro, aligning it, and then reattaching to the velcro
once it is in the desired position.
Adjust Pillow
Main power switch
Tube fuse
Power cord input
Neck Pillow

9
Select any auto program and press the OK button. The chair will automatically begin
scanning your body, mapping your back, shoulders, and neck. During this process its is
importing to remain seated back into the chair without lifting your head.
The scan can be viewed on the remote control screen. If fine tuning is needed just after your
body scan, wait for the shoulder adjust prompt to appear and then use the Back Adjustment
buttons to move the massage rollers up or down for the perfect shoulder kneading position.
Body Scanning
To easily exit the chair at any time, press the ON/OFF power button
on the remote control to restore the chair to the upright position.
Getting out of the Chair
Smart tip: To increase intensity in the neck
and shoulder region, flip the pillow or the
pillow and pillow pad up so you lay directly
on the seat back pad.
Home key to select function
Sports Refresh
body sensing...
Shoulder adjust
10min
left image will be of
the body scanning
screen
Sports Refresh
body sensing...
Home key to select function
10min
Your chair will automatically set the leg length,
however, if you need to adjust, the legrest can
be extended or retracted manually. To adjust
the legrest, press the feet extend or feet retract
button.
Legrest Extend/Retract
Body Scanning Shoulder Adjust
Prompt
Extend
Retract

10
MyMassage 1
Auto Programs
MyMassage Memory
3D Massage
Taking Control
When massage chair is operating, press the
AUTO button on the remote control to enter
Auto Program Menu. Choose from Sports
Refresh, Extension, Rest & Sleep, Working
Relief, Neck & Shoulder, Waist & Spine,
MyMassage 1, or MyMassage 2. Press OK
to enter the program you desire. Selected
program will show on the home screen.
Your chair has the ability to save your favorite
customized massage programs to memory. To
do this, create a manual massage program
(see page 18 for instructions) with all of your
desired air, heat, speed, and intensity settings.
Storing a memory program:
After creating your custom massage in manual
mode, select AUTO from the Home display and
scroll to the bottom of the page. Here you will
see MyMassage 1 and MyMassage 2. Press OK
button to select either 1 or 2 then select “Save”.
If you save over the top of an existing memory
program, the existing program will be erased
and replaced by the most recent save.
As well as the programs in the AUTO section,
there are 3 additional 3D Massage programs. To
access, select 3D MASSAGE from Home display,
navigate to MODE and then choose from Deep
shiatsu, Healthy Breath, or Massage Extend.
Press OK to enter the program you desire.
Selected program will show on the home screen.
To adjust the intensity or region of your 3D
Massage, press up or down button to navigate
among: FORCE and PART.
Loading a memory program
Select AUTO from Home display and
scroll to the bottom of the page. Select
MyMassage 1 or MyMassage 2 and then
select “Run”. The chair will now run the
program you created.

11
Relaxes muscles and speeds up recovery time
after intense exercise by promoting circulation.
Inspired by Thai massage. The strong
kneading and stretching functions effectively
decompress the entire body.
Kneads the entire body with a gradual
lightening of intensity massage to relieve tired
muscles.
Performs a strong massage to ease muscles
and recuperate the body.
A sequence of neck, shoulder, and upper back
massage techniques.
Focuses on the lumbar vertebra with targeted
massage to relieve tension in this area.
Soothe muscles after sports
activities and exercise.
This program is the best
choice to relax tired muscles
and increase physical vigor.
Try this program as you
prepare your body to rest
for the night.
This is a great program for
people who work at a desk
or travel a lot.
Soothing pain and tension in
the neck and shoulders.
Helps to relax and recover
the main back muscles along
your spine.
Sports Refresh
Neck & Shoulder
Extension
Waist & Spine
Rest & Sleep
Working Relief
3D Massage
Deep Shiatsu
MyMassage1
Healthy Breath
MyMassage2
Massage Extend
Deep shiatsu on the back for 10 minutes.
Rhythmic five-minute massage to aid with deep
breathing.
Saving custom built
massage programs.
Saving custom built
massage programs.
Designed for morning or
midday relaxing.
Reduce built up tension
carried in the body from
everyday stress.
Program What for? Description
1
MyMassage Memory
2
This program is
reccomended to relieve
lower back pain.
Designed for morning or midday relaxing,
this massage helps to boost the vitality of
muscles.

12
Airbag Region
Taking Control
Select AIRBAG from Home display, press up or down button to
navigate among: PART and FORCE. Select by pressing OK.
PART allows you to select which airbags to use. Select Full for
all airbags. Otherwise pick and choose amongst the other Parts
to turn them on or off. You may select more than one Part. To
turn off all Airbags, select any lit parts and hit OK to turn off.
When no Parts are lit, all airbags are off.
Airbag Massage
Navigate to PART, press right button, then use the up or down
button to select your desired airbag region: Full, Arm & Shoulder,
Back and Waist, Leg & Foot, Buttock. Press OK button to select
the airbag region.
Airbag Intensity
Navigate to FORCE, press right button, then use the up or down
button to select your desired intensity: 1 = light, 5 = firm, or Off.
Press OK button to select the airbag intensity.
While the in-use screen is displayed during a massage program,
press the left or right directional button to adjust the airbag
intensity (this feature works in both Auto and Manual programs).

13
Select MANUAL from Home display, then press up or down button to navigate to ROLLER.
Press right button, then use the up and down buttons to select your desired foot roller speed: 1
= slow, 2, 3 = fast, or Off (deactivate foot roller). Press OK button to select the foot roller setting.
Foot Rollers
Select HEAT from Home display, press right button, then press up or down button to
navigate to desired heat setting: On, or Off. Press OK button to select the heat setting.
Back Heat
Smart tip: While the in-use screen is
displayed during a massage program, press
the left or right directional button to adjust
the airbag intensity (this feature works in
both Auto and Manual programs).
USB Charging Port
Your massage chair includes a USB-A port to charge
your phone or tablet while using the chair. This feature is
especially helpful when using the app to control the chair.
The port is located on the left hip side of the chair
behind the thigh airbag. To access, locate the thigh
airbag and pull it back, away from the chair to reveal the
USB port.
USB Charging Port
Thigh Airbag

14
Set your Environment
Your massage chair includes Bluetooth compatibility so you can play and enjoy your favorite
music. To turn on your chair’s Bluetooth, select SETTING from Home display, then press
up or down button to navigate to BLUETOOTH. Press right button, then press up or down
button to select your desired Bluetooth setting: On or Off. Press OK to select setting.
Open Bluetooth from audio device and pair with Evolution to play music.
Select AIR IONIZER from Home display, press right button, then press up or down button to
select your desired Air Ionizer setting: On, or Off. Press OK button to select the setting.
Note: the Air Ionizer is only active on the right side of the chair and not the left. This is how
this feature functions.
Bluetooth Audio
Air Ionizer

15
Smart tip: Have your command ready before
activating voice control. After 5 seconds
the voice command function will turn off
automatically and must be awakened again.
Your chair comes with built in intelligent voice control.
This feature allows you to control your chair and
massage experience completely hands-free by using
one of the many voice commands.
To activate the intelligent voice control function,
simply say ‘Switch to Voice Mode’. You may now give
your chair any of the commands to the right within
5 seconds. Alternatively, you can touch the voice
command pad on the left speaker to activate, and
then speak your command within 5 seconds. Make
sure to speak clearly and slowly. After 5 seconds
the Intelligent Voice Command function will turn off
automatically and must be awakened again.
Intelligent Voice Control
Turn Off Listening
You can turn off intelligent voice control listening
by using the remote control. Select SETTING from
Home display, press up or down button to navigate
to VOICE, press right button, then press up or down
button to select Off. Press OK button to select the
setting. Intelligent voice control will now no longer
activate until turned back on.
Commands
Power On
Switch Off
Activate Massage
Sports Refresh
Extension
Rest & Sleep
Working Relief
Neck & Shoulder
Waist & Spine
Airbag Massage
Deep Shiatsu
Healthy Breath
Massage Extend
Zero Gravity
Start Heat
Heat Off
Android System Software (Android System V2.2 or later)
- Open the Google play store. In the search bar, search for ‘Infinity Massage Chair Evolution’.
Click on the Evolution app tile.
- Click “Install” to download and install the Evolution APK, then press Settings button on your
computer or Android device > press Wireless and Web Setting > Bluetooth > Scan Bluetooth
device > Evolution, then pair.
- Start the Evolution APK, press Settings menu > Bluetooth > and pair with the Evolution to link
the APK
Apple iOS: (iPhone or iPad devices)
- Open the App Store. In the search bar, search for ‘Evolution by Infinity’ to find the app. Click
“Get” at the top right corner to download and install the software.
- In your device settings, open Bluetooth and connect it to the massage chair.
- Please note: Only Apple equipment compatible with Bluetooth 4.0 can connect to the chair’s Bluetooth.
App Download & Installation

16
Settings
Timer
Navigate to TIME, press right button, then use the up or down
button to select your desired timer: 10mins, 20mins, or 30 mins.
Press OK button to select timer.
Language
Navigate to LANGUAGE, press right button, then use the up or
down button to select your desired language: Chinese or English.
Press OK button to select language.
Select SETTING from Home display, then use the up or down
button to toggle between Time, Language, Bluetooth, or Voice.
Setting

17
Smart tip: All settings listed below will be
memorized when you turn off the massage
chair.
Bluetooth
To connect your Android or Apple device, press SETTING
from Home display, then press up or down button to navigate
to BLUETOOTH. Press right button, then press up or down
button to select your desired Bluetooth setting: On or Off.
Press OK to select Bluetooth setting.
In order to to use the chair app or to play music from your
Bluetooth enabled audio device, Bluetooth must first be
turned on in settings.
Voice
Navigate to VOICE, press right button, then press up or down
button to select your desired voice control setting: On, or Off.
Press OK button to select the setting.
To activate voice control function without going into settings,
touch the button on the left speaker or say “Switch to voice
mode”.
Remote Control In-Use Screen
Whilst running an Auto Program or Manual mode, the remote control screen will return to
the in-use screen (as shown below) after 10 seconds of being idle.
Manual in-use screen Auto Program in-use screen
- Please do not spill water or other liquids on the controller in order to avoid key malfunctions and error codes.
- Please do not place heavy objects on the controller or power cord.
CAUTION

18
Build your own
In Manual mode you can operate components of your massage
chair individually or combine them to create unique massage
scenarios.
If you create a manual massage you love, you can save it to
memory and go back to it whenever you want. See ‘MyMassage
Memory’ on page 10 for instructions on how to do this.
Press MANUAL from Home display, press up or down button to
navigate among: MODE, PART, WIDTH, SPEED, ROLLER, and
ZEROG.
Manual Programs
Back Massage Technique Mode
Navigate to MODE, press right button, then use the up or down
button to select your desired mode: Kneading, Tapping, Knocking,
Shiatsu, Sync. Press OK button to select mode.
Massage Part (Back Region)
Navigate to PART, press right button, then use the up or down
button to select your desired region: Whole, Partial, and Point
massage. Press OK button to select region.
Whole travels the entire length of the track.
Partial travels a short distance and reverses direction for
focused relief.
Point stops on the track for targeted relief.
Partial and Point location can be fine tuned using the Back
Adjustment arrow up or arrow down buttons

19
Smart tip: Massage Width can’t be
adjusted when in Kneading, or Sync mode
techniques. Massage Speed can’t be
adjusted when in Shiatsu.
Massage Speed
Navigate to SPEED, press right button, then use the up or down
button to select your desired speed: 1 = slow, 6 = fast. Press OK
button to select the speed. (Massage Speed can’t be adjusted
when in Shiatsu).
Zero Gravity
Zero Gravity mode will recline the back and elevate the feet to
reduce the gravitational force on your spine. Navigate to ZERO, press
right button, then use the up or down button to select your desired
Zero Gravity setting: On or Off. Press OK button to select the setting.
While the in-use screen is displayed during a massage program,
press the OK button to switch to Zero Gravity mode (this feature
works in both Auto and Manual programs).
Back Node Width
Navigate to WIDTH, press right button, then use the up or down
button to select your desired width: Wide, Medium, and Narrow
roller width. Press OK button to select mode. (Massage Width can’t
be adjusted when in Kneading, or Sync Manual modes).
Navigate to ROLLER. Press right button, then use the up and down
buttons to select your desired foot roller speed: 1 = slow, 2, 3 = fast,
or OFF (deactivate foot roller). Press OK button to select the speed
level you desire.
Foot Rollers

20
Precautions listed below will help to ensure proper use of this appliance.
Read all instructions before using this appliance.
Safety Precautions
Staying Safe
Not Suitable For Below Persons
Control Buttons Precautions
Best Circumstances
We recommend those with any of the following conditions consult your physician before using.
- Those who are using electronic medical instruments embedded in the body, such as a cardiac pacemaker.
- Those undergoing treatment, especially those who are not feeling well.
- Those with malignant tumors or malignant abscesses. (Need to be supervised)
- Women who are pregnant.
- Those with osteoporosis or a fractured spine.
- Those with a high fever.
- Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons.
- The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or
mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction
concerning the use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance.
- Cleaning and user maintenance shall not be made by children without supervision.
WARNING
- Do not operate the control buttons with wet hands.
- Do not spill water or other liquids onto the control buttons to avoid fault.
- Do not lay heavy objects on the controller.
WARNING
For household use only.
SAVE THESE INSTRUCTIONS.
- Those with skin diseases or those with skin injuries.
- Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock,
or injury to persons.
- Do not use this appliance when ambient temperature is over 40 C.
- Women who are pregnant should not use this chair.
- Do not use this appliance in humid or dusty environment, or when any part of the body is in contact
with plumbing or any similar ground.
- Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair,
and the like.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- Please place the product on a flat level floor.
- Do not store near heat or open flame.
- Connect this unit to a properly grounded outlet only. See Grounding Instructions.
CAUTION
- Do not use massager in close proximity to loose clothing or jewelry.
- Keep long hair away from massager while in use.