Ingenico ELITE 790 User manual

The Global Provider of Secured Transactions
ELITE 790
U
Ser’s Manual July 2003

July 2003
3
Table of Contents
I-TERMINAL DESCRIPTION..........................................................................5
1-Introduction..............................................................................................................................5
2-The Terminal.............................................................................................................................6
3-The Terminal Connections...................................................................................................6
4-The Base Connections..........................................................................................................6
5-The Keyboard -Utilisation....................................................................................................7
6-The Card Reader.....................................................................................................................8
7-Wireless functionality.............................................................................................................8
II-ELITE 790 TECHNICAL OVERVIEW........................................................11
1-Terminal features.................................................................................................................11
2-Display....................................................................................................................................11
3-Printer......................................................................................................................................11
4-RS232 Interface (base)........................................................................................................12
5-Modem....................................................................................................................................12
6-SIM Slots.................................................................................................................................13
7-Serial Connector..................................................................................................................13
8-Hands free kit Connector...................................................................................................13
9-Power Supply........................................................................................................................14
10-Operating Range...............................................................................................................14
III-INSTALLATION PROCEDURES ...............................................................15
1-Entering Date and Time......................................................................................................15
2-Telephone Network Parameters......................................................................................16
3-Printing Totals.......................................................................................................................17
4-Options menu........................................................................................................................18
5-Application Software Downloading Procedure...........................................................19
6-Configuration Receipt.........................................................................................................20
7-GSM Menu..............................................................................................................................21
8-Security Menu (Optional)....................................................................................................23
9-GSM -SMS options..............................................................................................................24
IV-PRACTICAL INFORMATION...................................................................25
1-Charging the battery pack.................................................................................................25
2-Cleaning Procedures..........................................................................................................26
3-Changing the paper roll......................................................................................................26
V-RECOMMENDATIONS...............................................................................27
1-Security...................................................................................................................................27
2-Connection to PSTN...........................................................................................................28
3-RF Safety................................................................................................................................28
4-General safety.......................................................................................................................29

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I-Terminal Description
1-Introduction
The ELITE 790 is a portable payment terminal for a radio transmission module (voice + data)
using the GSM standard and a modem for PSTN communications. This terminal was created to
process all payments made by magnetic or smart cards.
The ELITE 790 has an integrated thermal printer which prints two copies of each receipt.
The ELITE 790 terminal benefits from a modular conception, which allows a number of different
applications to run on the terminal independently without jeopardising software security.
Your retailer or installer will be able to give you the necessary information on
all available applications and their installation details.

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2-The Terminal
The terminal case contains the following elements:
•The portable terminal and base.
•A cable that connects the terminal toa telephone line.
•A power pack that connects the terminal to a 115 or 230 volt power point (depending
on the country)
3-The Terminal Connections
There are two connectors on the back of the terminal. (See page 4)
The blue jack is for portable hands free kit. The black connector is suitable for a peripheral
device like a barcode scanner, for which a specific software application is required.
4-The Base Connections
0Telephone Connection
The compact telephone cable connection
supplied with the Elite terminal must be
connected to the port marked with the
symbol . The telephone connection
(RJ11) must be connected to the telephone
socket in the wall.
0Electrical Connection
The small jack connection to the power pack
is plugged into the port marked with the
symbol . The twin pronged electrical
plug is connected to an electrical point (115
or 220 volts, depending on the country).
Only use the power supply pack
provided with the terminal.
0Connection to an external peripheral device
Some peripheral devices such as a cheque
readers can also be connected.
The ELITE 790 terminal must be powered
off before connecting the cable on the base
to the RS232 port.
Telephone line
Power Supply
Serial port

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5-The Keyboard -Utilisation
The 2key gives the operator access to
all of the different menus on the terminal
including the “system” menu which manages
the standard functions of the Elite 790, such
as: modification of the date and the time,
modification of download and line
parameters.
•The 3and 4keys allow
navigation through scrolling
application menus and the
“system” menu. During “vocal use” of the terminal, these keys adjust the
volume.
•The key 7prompts a paper feed of a couple of centimetres. This function
is only active when the terminal is in the idle state.
•The Akey is used to validate any information read by or entered into the
terminal. It is also the power switch when the terminal is in portable mode.
•The Bkey cancels the occurring command after which, it returns
the terminal to idle state.
•The Ckey deletes the last character entered, and
in certain cases is used where an override is requested.
•The key marked dcan only be used for entering amounts ;
more specifically it allows the operator to enter amounts in cents.
The navigation wheel has the same function
as the following 3 keys
2Push up the navigation wheel
3Turn the wheel “up”
4Turn the wheel “down”

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6-The Card Reader
0Magnetic Stripe Card
The card can be read when swiped either from right to left, or left to right. The magnetic
stripe on the card should face the printer and the card should be swiped through the
reader freely and without hesitation.
0Card
Introduce the card horizontally into the terminal, the chip facing up, as indicated and
leave the card in position until the transaction is complete.
7-Wireless functionality
The ELITE 790 terminal is portable ; A fully charged battery will perform 100
transactions before the terminal has to be returned to the base for charging.
The symbol on the upper right hand side of the display indicates a correct
connection between the terminal and the base.
A low battery is indicated by a message « -BAT-» on the display followed by a beep.
Within one hour of this message appearing, the battery pack must be recharged. The
terminal can perform a few transactions in this time.
In portable mode, the ELITE 790 terminal will switch to power save mode after 50
seconds of inactivity or if theBkey is pressed.
The name of the network, to which the terminal is registered, appears on the display and
a graph indicates the RSSI (Reception Signal Strength Indicator).
Warning
When the terminal is powered off, the GSM standby
mode (to receive incoming calls) uses battery power,
reducing the number of transactions between
“charge-ups”.
Warning
Do not use a “fast charge” if the terminal is returned to the base after
each transaction. The batteries may be damaged and their lifetime
reduced. A fast charge battery should only be charged when empty.
If the terminal is placed on the charger after
each transaction, a “slow
charge” must be used to protect the battery.

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When the terminal is switched on, the following messages could appear on the
terminal display:
INACTIVE GSM A problem is encountered with the GSM module. If
after having removed the battery pack a few times
the same message appears then consult the
terminal issuer.
MISSING SIM
This message appears if the SIM is invalid or not
correctly inserted.
BLOCKED SIM
This message appears if SIM blocked or if the
PUK has been entered incorrectly 10 times.
NO GSM SERVICE
Invalid SIM card or service not available. Contact
your retailer.
NETWORK SEARCH
This message appears while the terminal is
searching for a network. Once the terminal has
found it, this message is replaced by the operator
name.
POWER SAVE MODE
When the power save mode is selected.
Warning
Before using the terminal for the first time, the
batteries
must be fully charged. This is indicated
by a green light on the base which goes out when
this process is complete.

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II-ELITE 790 TECHNICAL OVERVIEW
1-Terminal features
The ELITE 790 has the following features:
•2Mbytes battery backed RAM with advanced memory protection
•1024 bytes EEPROM
•INTEL™ compatible 80251 CPU
•Battery backed calendar
•Buzzer
•18 key keyboard
•Navigation wheel (optional)
•Track 1/2 or 2/3 Card Reader
•ISO 7816 Smart Card Reader
•Four slots SIM
•1 RS232 port for an ECR connection or external device connection
•Built-in Modem CCITT V22, V22 bis
•Automatic tone dialling facility
•Dual-band GSM modem for radio communication
•Up to four SIM smart card connectors (Optional)
•Serial peripheral connector
•Hands free kit connector
2-Display
•The Display is a 64x128 graphic backlit LCD display.
3-Printer
The printer has the following features:
•a paper chamber for housing the paper roll,
•a cutter above the printing mechanism, allowing the user to cut receipts
manually,
•a button which activates Line Feed and self-test,
•6 lines per second printing speed.

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4-RS232 Interface (base)
0Standard interface :
•rate: 300 to 19200 bauds
•format: 7 to 8 bits
•parity: odd, even, none
•interface: V28
0RS232 Connection :
6
1
1 þN.U
2 þTxCOM1
3 þRxCOM1
4 þCTS
5 þRTS
6 þGround
0Reference of the downloading cable :
•CAB 402 562 A
5-Modem
The modem carries out the data exchange function between the system and the
telephone network. It is a full-duplex asynchronous modem complying with CCITT V22 &
V22 bis recommendations.
The modem is connected (through the base) to the telephone network by a removable
wire fitted with a telephone connector which is plugged into the telephone wall socket.
It is equipped with:
•Computerised electronics with built-in application program and module
self-test
•A line interface for connection to the telephone network
•An automatic tone dialling facility
•A connector for plugging in a removable phone cord, fitted with a 6-contact
connector or adapter plug (depending on the country)

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6-SIM Slots
When implemented, access to the optional SIM slots is through the battery door located
on the underside of the terminal.
Access to GSM SIM is through a “trap door” which slides only when the battery pack
is removed.
0SIM Insertion
•Slide the metal SIM holder cover to
open,
•Open the SIM holder cover,
•Insert or remove the SIM card,
•Shut the cover,
•Slide the cover to lock.
7-Serial Connector
Mating connector, 4 pins Binder series 719, ref. 09-9767-00-04.
Pin 1 = Tx, 2 = RX, 3 = Vcc (5V / 150mA), 4 = Gnd
8-Hands free kit Connector
4-contacts jack for hands free kit (microphone + earpiece). Type NOKIA3210 or
equivalent
GSM SIM
SIM Number 1
Location of the big SIM card
Serial connector Hands free kit
connector
3
1
4
2

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9-Power Supply
•Power Input Voltage 100 / 240Vac
•Power Input Frequency 50 / 60Hz
•Power Output 11V-1.5A
10-Operating Range
0Terminal
•Operating Temperature +5°C to +40°C
•Humidity 20% to 90% Non-condensing
0Radio communication
•Type GSM DCS1800 PCS
•Bandwidth Tx (MHz)
Rx (MHz)
890 to 915
935 to 960 1710 to 1785 1805 to 1880 1880 to 1990
•Emitting power ≤2 W ≤1 W ≤1 W
0Weight and dimensions
Terminal
•Weight : 600g
•dimensions: 215 x 90 x 65 (L x W x H in mm)
Base
•Weight : 160g
•dimensions:186 x 93 x 36 (L x W x H in mm)
5,5 mm
9,5 mm
+
-
2,5 mm2,5 mm
Warning
Do not app
ly “fast charge” outside the temperature range
(+5°C to +40°C). This could reduce the battery life.

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III-INSTALLATION PROCEDURES
Once the terminal is installed, the operator can switch the terminal on. During installation, the
operator has to enter all general data.
1-Entering Date and Time
In its idle state, the terminal indicates the date and time.
N° DISPLAY ACTION
1PRESENT CARD
01/03/00 13 :15
Press the 2key and select the function using
4or 3keys or the navigation wheel. Select
“System Menu”.
2SYSTEM MENU
DATE-TIME Press the Akey or the navigation wheel.
3DATE :
01/08/01
Enter the current date dd/mm/yy (character
«/» is automatically inserted).
Press the Akey.
4TIME :
18 :32
Enter the current time using the 24h clock.
(character « :» is automatically inserted).
Press the Akey.
5PRESENT CARD
01/08/01 18 :32
NOTE:
It is always possible to return to the previous menu by pressing theBkey.
Do not change the date when there are transactions stored on the terminal.

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2-Telephone Network Parameters
Regarding the following points, if the value already present in the terminal is correct, it will be
validated without entering a new one.
N° DISPLAY ACTION
1PRESENT CARD
01/08/01 18 :32
Press the 2
key and select the function using
3or 4keys or the navigation wheel. Select
“System Menu”.
2SYSTEM MENU
TELECOM Press the Akey.
3SWBOARD =
(up to 4 char) If necessary, enter the number of the
switchboard to connect the terminal to the
switch network. A pause could be inserted using
2key. Cancel the value with theBkey when
using a direct line. Press theAkey.
4PAD DOWNLD .X25 =
08 36 06 24 24
(up to 12 char)
The current value is displayed.
Enter another host number if necessary.
Press the Akey.
5ONLY V22 ?
1= YES / 0=NO : 0
The current value is displayed.
If necessary, enter 1 if you want to work in V22
(1200 bauds) mode rather than V22 bis (2400
bauds).
Press the Akey.
6DIAL DURATION :
20 -199s : 40 The current value of the carrier detection timeout
is displayed. If necessary, enter the correct
value.
Press the Akey.
7BELL 212A ?
1= YES / 0=NO : 0 The current value is displayed. 1 = detects 2225 Hz Answer tone Bell
0 = detects 2100 Hz Answer tone CCITT (V22,
V22bis).
Press the Akey.
8PRESENT CARD
01/08/01 18 :32

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3-Printing Totals
The transactions totals, which have been carried out on the terminal since the last clearing, can
be printed using this function.
These totals are the sum of all totals, no matter what application they are associated with.
N° DISPLAY ACTION
1PRESENT CARD
01/08/01 18 :32
Press the 2
key and select the function using
3or 4keys or the navigation wheel.
Select
“System Menu”.
2SYSTEM MENU
TOTALS Press the Akey.
3The terminal prints the totals
4CLEAR TOTALS ?
CONFIRM -> VAL Validate if you want to clear totals.
5PRESENT CARD
01/08/01 18 :32
NOTE
•Don’t forget to clear the totals before the initialisation process.
•The receipts are numbered ; the number increases each time totals are printed,

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4-Options menu
The first option is used in restaurant environments. Your distributor provides you with all the
useful information about the following options.
N° DISPLAY ACTION
1PRESENT CARD
01/08/01 18 :32
Press the 2
key and select the function using
3or 4
keys or the navigation wheel. Select
“System Menu”.
2SYSTEM MENU
OPTIONS Press the Akey.
3ENTER TABLE # : 0 If the curren
t value is 1, a table number will be
requested for each payment transaction and this
number will be printed on each transaction
receipt.
Press the Akey.
40 = ISO3 / 0 = ISO1 : 0
If necessary, enter the corresponding value of
the type of ISO reader.
Press the Akey.
5TIMER EXTINCTION
10 –99s : 50
Enter the amount of “inactive” time which must
pass before the terminal is automatically
powered off.
Press the Akey.
6PRESENT CARD
01/08/01 18 :32

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5-Application Software Downloading Procedure
The downloading procedure allows remote modification of the terminal memory through a
telephone network. This would be used in the following cases :
•alteration of a part or all the terminal memory
•application version upgrading
•application adding or deleting
N° DISPLAY ACTION
1PRESENT CARD
01/08/01 18 :32 Press the 2key and select the function
using 3or 4keys or the navigation
wheel. Select “System Menu”.
2SYSTEM MENU
DOWNLOAD Press the Akey.
3DOWNLOAD
CONFIRM -> VAL Press the Akey.
4DOWNLOAD
ENTER CODE :
Enter 2049 or 2052 to run a local
downloading sequence.
Press the Akey.
5DOWNLOAD
PABX = If necessary, enter the number of the
switchboard to connect the terminal to the
switch network (enter the same value as in
the telecom menu).
6DOWNLOAD
Tel #=0836062424 Enter the host telephone number and press
the Akey.
7DOWNLOAD
DIALLING The terminal attempts to establish a
connection to the host.

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6-Configuration Receipt
This receipt pulls together the hardware and the software status of the terminal.
N° DISPLAY ACTION
1PRESENT CARD
01/08/01 18 :32 Press the 2key and select the function
using 3or 4keys or the navigation
wheel. Select “System Menu”.
2SYSTEM MENU
CONFIGURATION Press the Akey. (wait few seconds)
3The terminal prints a receipt
4PRESENT CARD
01/08/01 18 :32