interactive scape Scape Pro spr43-006 User manual

Scape® Pro
spr43-006
Operating Manual

1. General
—
Scape® Pro Technical specifications are subject
spr43-006 to change without notice.
Operating Manual Version 1.7 – Status: 04/2020
Page 2 of 26 poc: SFi
Scape® Pro
Operating Manual
Contents
1. General _____________________________________________________________________________________________________________5
1.1. Safety instructions ____________________________________________________________________________________________________5
1.2. Scope of delivery _____________________________________________________________________________________________________7
1.3. Cleaning instructions _________________________________________________________________________________________________7
1.4. Transportation instructions___________________________________________________________________________________________7
2. Specifications and set up___________________________________________________________________________________________8
2.1. Connections and controls____________________________________________________________________________________________ 8
2.1.1. PC unit____________________________________________________________________________________________________________ 8
2.1.2. Connections for power and peripherals___________________________________________________________________________ 9
2.1.3. Touch screen____________________________________________________________________________________________________ 10
2.1.4. Remote control ___________________________________________________________________________________________________ 11
3. Installation ________________________________________________________________________________________________________ 12
3.1. Notes ________________________________________________________________________________________________________________12
3.2. Connection to the power supply _____________________________________________________________________________________12
3.3. Connection to the network __________________________________________________________________________________________12
4. Switching on ______________________________________________________________________________________________________ 13
5. Display settings – OSD ____________________________________________________________________________________________ 14
5.1. OSD usage ___________________________________________________________________________________________________________14
5.2. Select input source __________________________________________________________________________________________________14
6. Integrated PC _____________________________________________________________________________________________________ 15
7. Troubleshooting tips ______________________________________________________________________________________________ 16
7.1. Manufacturer – Support _____________________________________________________________________________________________16
7.2. Problems and solutions ______________________________________________________________________________________________16
8. Appendix __________________________________________________________________________________________________________ 17
8.1. Technical data _______________________________________________________________________________________________________17
8.1.1. Scape® Pro________________________________________________________________________________________________________17
8.1.2. Touch screen_____________________________________________________________________________________________________17
8.1.3. Silent PC _________________________________________________________________________________________________________18

1. General
—
Scape® Pro Technical specifications are subject
spr43-006 to change without notice.
Operating Manual Version 1.7 – Status: 04/2020
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8.2. Technical drawings__________________________________________________________________________________________________19
8.2.1. Perspective_______________________________________________________________________________________________________19
8.2.2. Top view ________________________________________________________________________________________________________ 20
8.2.3. Front view________________________________________________________________________________________________________21
8.2.4. Right view_______________________________________________________________________________________________________ 22
8.2.5. Detail – Tube with table legs ____________________________________________________________________________________ 23
8.2.6. Detail – Tube____________________________________________________________________________________________________ 24
8.2.7. Detail – Tube connections ______________________________________________________________________________________ 25

1. General
—
Scape® Pro Technical specifications are subject
spr43-006 to change without notice.
Operating Manual Version 1.7 – Status: 04/2020
Page 4 of 26 poc: SFi
Notes
This is a class A device according to EN55022.
For more information, please refer to Chapter 1.1 – Radio interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
This manual is applicable for the following devices:
·Scape® Pro 43" (spr43-006with st43-006 and pcsi-005)
Information in this document is subject to change without notice. ©2020 Interactive Scape GmbH. All rights reserved.
The document or excerpts from the document may not be duplicated without the prior permission of Interactive Scape
GmbH.
Interactive Scape GmbH shall not be liable for any errors contained in this document or any other incidental or
consequential damages resulting from the delivery, use or application of this material.
All product names mentioned in this document are trademarks or registered trademarks of their respective owners.

1. General
—
Scape® Pro Technical specifications are subject
spr43-006 to change without notice.
Operating Manual Version 1.7 – Status: 04/2020
Page 5 of 26 poc: SFi
1. General
This manual describes the safe installation, configuration and correct operation of the Scape® Pro.
If your device does not have an integrated PC, you can skip the chapters and notes about the integrated PC All other
notes and instructions continue to apply without restriction.
If necessary, pay attention to the supplementary documents, such as the installation instructions.
1.1. Safety instructions
Before using and operating your Scape® Pro, observe the following safety instructions to prevent you, your environment
or the Scape® Pro from being damaged.
Fire and electric shock
Overloaded sockets, extension cords and power strips can cause fire and electric shock.
·Avoid using power strips and extension cords if possible.
·Do not chain multiple extension cords or power strips together.
Overheating
Heat build-up can overheat the screen and the integrated PC. This can damage the device.
·Ensure there is sufficient air circulation around the Scape® Pro.
·Make sure all the ventilation holes on around the screen and integrated PC are uncovered.
Excess voltage from lightning strikes
In the event of a thunderstorm there is a risk of excess voltage damage from lightning strikes electrical appliances that
are plugged in.
·Do not install the Scape® Pro during a thunderstorm.
·Disconnect the devices from the mains during thunderstorms.
Moisture, liquid and steam
Moisture, liquid and steam inside the Scape® Pro can cause electric shocks or short circuits.
·Only use the Scape® Pro indoors.
·Do not allow liquids to get inside the Scape® Pro.
·Protect your Scape® Pro from steam and moisture.

1. General
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Improper cleaning
Improper cleaning with harsh detergents and solvents or soaking wet cloths can damage the Scape® Pro.
·Observe the information on cleaning your Scape® Pro (see Chapter 1.3 – Cleaning instructions).
Improper opening and repair
Improper opening and improper repairs may be dangerous to users of the device.
·Do not open the housing of the device.
·In case of repair contact the manufacturer or a specialist dealer.
Radio interference
Radio interference can be generated by any device that emits electromagnetic signals. Due to the large number of
devices that transmit and receive radio waves, interference from overlapping radio waves can occur.
·Do not use the Scape® Pro in locations where the use of radio equipment is prohibited.
·Always follow the instructions and instructions of authorized persons to switch off radio equipment, especially in
hospitals, outpatient health centers, medical practices and other medical facilities, to avoid interference with sensitive
medical equipment.
·Check with your doctor or the manufacturer of your medical device (pacemaker, hearing aid, implant with electronic
control, etc.) to see if it can work your Scape® Pro without interference.
·If necessary, maintain the minimum distance of 15 cm recommended by medical device manufacturers to avoid
interference with your medical device.
Hazardous environments
Under unfavorable conditions, radio waves near explosive atmospheres may lead to fire or explosions.
·Do not install and operate the Scape® Pro near explosive gases, flammable gases, areas where the air contains
chemicals or particles such as grain, dust or metal powders, and near detonation zones.
·In places with potentially explosive gases and near detonation zones, follow the instructions for switching off the
electronic devices to avoid disruption of the blasting and ignition systems.
Load and damage to the surface
Rough, hard or sharp-edged materials and heavy objects can damage the screen surface of the Scape® Pro.
·Do not place heavy objects on the screen.
·Use only objects with smooth or soft bottom surfaces on the screen.
·Clean the undersides of the objects before and after each use.

1. General
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spr43-006 to change without notice.
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1.2. Scope of delivery
The following accessories are included with your Scape® Pro:
·Power cable with powerCON plug for connection to the mains supply
·Network cable for connection to a local network
·Wireless keyboard with trackpad
·Screen cleaning kit
·Operating instructions (possibly by email)
1.3. Cleaning instructions
The touch sensor of the Scape® Pro does not usually need to be serviced. Nevertheless, it is recommended to clean the
glass surface of the screen regularly.
·Disconnect the device from the mains before cleaning.
·Typically, a solution of isopropyl alcohol and water (50:50 blend ratio) or the included screen cleaning kit are best for
cleaning the touch sensor.
·Apply the solution to a soft, lint-free cloth. Avoid using rough cloths.
·Use the cloth to clean the glass surface. Apply the liquid only to the cloth and never directly to the device. This will
prevent liquid from entering the inside of the device or causing marks on the frame.
To clean the Corian surfaces, a commercial plastic cleaner is recommended. Put it on a clean cloth and then treat the
surfaces with it.
1.4. Transportation instructions
The safest way to transport your device is in a Scape® Pro flight case (sold separately).
·The device is very heavy. Make sure that there are always at least two people to lift and carry the device.
·Do not transport the device upside down.
·Secure the device against slipping and tilting.

2. Specifications and set up
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Scape® Pro Technical specifications are subject
spr43-006 to change without notice.
Operating Manual Version 1.7 – Status: 04/2020
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2. Specifications and set up
2.1. Connections and controls
All connections for power and peripherals are located on the PC unit of the Scape® Pro.
This is located below the screen on the right-hand side of the device.
Loosen the two 2.5mm hexagon socket screws on the lower cover on the inside of the PC unit to expose the
connections.
The cover plate is designed in such a way that there is sufficient space to reattach it after all cables have been
connected. After all the cables have been connected, reattach the plate to the PC unit to protect the connections and
prevent unintentional removal of the cables.
2.1.1. PC unit
1
On /
Off switch
2
WLAN antenna connection (SMA) with WLAN antenna
USB 2.0 (
type A)
3
Cover plate for power and peripheral connections
1
2
3

2. Specifications and set up
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spr43-006 to change without notice.
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2.1.2. Connections for power and peripherals
4
USB 3.0 (type A)
5
USB 3.0 (type A)
6
HDMI 2.0
7
RJ45 network connection
8
powerCON TRUE1 Power supply
- input and output

2. Specifications and set up
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spr43-006 to change without notice.
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2.1.3. Touch screen
The screen of the Scape® Pro comes preinstalled and connected to the integrated PC ready for operation.
*analogous to button on remote control
1
IR
-Sensor for remote control
2
Switch between Touch TUIO / USB Touch
3
RJ
-45 Lan interface – to use the
Touch & Object Assistant
4
USB-Connection Type B – for direct connection of touch and PC
5
DisplayPort input
6
HDMI 2.0 input (UHD 60 Hz)
7
HDMI
input
8
DVI input
9
Stand-by
*(17)
10
Status LED
11
Close OSD / > back / > show input selection
*(21)
12
Plus /
Right *(23)
13
Minus / Left
*(22)
14
Open OSD / confirm selection
*(20)
15
IEC socket for connection to 230V 50Hz
16
Main power switch
15
16

2. Specifications and set up
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spr43-006 to change without notice.
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2.1.4. Remote control
*analogous to button on the screen
All keys on the remote control which are not explained above are not required for operation of Scape® Pro and do not
have any function.
17
Stand
-by *(9)
18
Display mode selection
19
Show input
-selection
20
Show OSD / confirm selection
*(14)
21
Close
OSD *(11)
22
Left
/ Minus *(13)
23
Right / Plus
*(12)
17
18
19
20
21
22
23

3. Installation
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spr43-006 to change without notice.
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3. Installation
The Scape® Pro is delivered ready for operation. All units are fully assembled and wired.
Place the device in a suitable location and connect it to the power supply.
3.1. Notes
Observe the following points when setting up the device:
·Give the Scape® Pro sufficient time to adapt to the ambient temperature. Otherwise the device may be damaged or
destroyed by condensation inside the device.
·Only operate the Scape® Pro indoors.
·Do not expose the Scape® Pro to direct sunlight.
3.2. Connection to the power supply
Connect the Scape® Pro to the power supply using the supplied powerCON connection cable via the power connection
socket on the underside of the PC unit (see Chapter 2.1.2 - Connections for power and peripherals – Item 8). Insert the
powerCON connector into the socket from below. The plug should be inserted at a 45° anticlockwise, rotate the
powerCON connector clockwise until you hear it is connected. Finally, plug the earth contact plug into a suitable socket.
To disconnect the power supply, pull the lock on the powerCON plug downwards, turn the plug 45° anticlockwise and
pull it downwards out of the powerCON socket.
When disconnecting the appliance from the mains, always pull the plug and do not pull the cable.
Do not touch the plug with wet hands.
3.3. Connection to the network
The Scape® Pro works completely without an Internet or other network connection. However, both WLAN and a Gigabit
Ethernet port at the PC unit (see Chapter 2.1.2 - Connections for Power and Peripherals – Item 7) can be used for
connecting to the Internet or another network.
To use Capore® object recognition or touch via TUIO, set the switch for the touch signal on the back of the display to
"TUIO" (see Chapter 2.1.3 - Touchscreen – Item 2). For further information on setting up Capore® object recognition,
refer to the operating manual for the " Touch & Object Assistant".
The integrated Touch & Object Assistant has the IP address 10.0.0.20 with the subnet 255.255.255.0 by default. You
can access the web interface of the Touch & Object Assistant via that IP address. The Ethernet port of the Scape® Pro
(see Chapter 2.1.2 - Connection and controls - Item 7) is set to obtain its IP address from a DHCP server.

4. Switching on
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spr43-006 to change without notice.
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4. Switching on
Switch on the display using the main switch (see Chapter 2.1.3 – Touch screen - Item 16). Then start the PC (see
Chapter 2.1.1 - PC unit - Item 1).
Make sure that there are no objects on the display when the
device is switched on.
Do not touch the touch screen during device startup, otherwise
there will be errors in the touch and object detection.
The device will take about 1.5 hours to power up before it reaches its final operating temperature. During this time, the
touch sensor of the device constantly adapts to its environment. This has a direct effect on long-term object
recognition.
If your application requires the Capore® objects to remain on the
screen for a long time, do not use object detection until the
device has reached its operating temperature.

5. Display settings – OSD
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spr43-006 to change without notice.
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5. Display settings – OSD
5.1. OSD usage
The Scape® Pro OSD offers a variety of on-screen settings, such as signal input, display mode, and color and brightness
settings. The factory settings are suitable for most applications.
Press the Menu (20) button to display the OSD (see chapter 2.1.4 – Remote Control).
Use the Plus (23) and Minus (22) buttons to navigate through the individual menu items.
The Menu (20) button takes you to the next level of the selected menu item or setting.
Use the Plus (23) and Minus (22) buttons to adjust the values for each setting or to select the appropriate option.
The Menu (20) button activates the selected option and returns to the last selection level.
The Exit (21) button resets the setting to its original value and returns to the next higher menu level or closes the OSD
when you are at the top menu level.
The OSD automatically shuts off after a few seconds of inactivity.
Abb. 1: Menu opened – select menu item Menu item selected - confirm Menu item opened – set value
5.2. Select input source
If no active device is connected to the selected input of the screen, you can use the OSD only to a limited extent. Press
Input (19) or Exit (21) on the IR remote control to open the input selection. Use the Plus (23) and Minus (22) buttons to
select the appropriate input and confirm the selection with the Menu (20) button.
Abb. 2: Input selection
The signal source is set to "Auto" by default and automatically detects the input.

6. Integrated PC
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6. Integrated PC
Unless you have specified otherwise, the integrated PC with Windows 10 Professional is pre-installed, fully configured
and ready to use.
Be sure to create a backup before changing the configuration of
the operating system and its components.
To do this, use the Windows backup tools (backup settings).
Your Scape® Pro with integrated PC comes with a wireless keyboard with integrated trackpad.
Follow the enclosed instructions to use the keyboard.
To switch on the integrated PC, press the power button on the back of the PC unit
(see Chapter 2.1.1 – PC unit – Item 1).
A system user with administrator rights and the following access data has already been set up.
User name: ias
Password: ias
For the security of your system, it is strongly recommended that you change the password of this account.

7. Troubleshooting tips
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7. Troubleshooting tips
Do not open the housing of the Scape® Pro by yourself.
If your Scape® Pro does not work as intended, see Chapter 7.2 – Problems and Solutions) to find out if there is a
solution to your problem.
If you cannot find a solution, contact Interactive Scape Hardware Support. You can reach them on weekdays at +49 30
698 094 150.
7.1. Manufacturer – Support
Interactive Scape GmbH
Wilhelmine-Gemberg-Weg 6
10179 Berlin
[phone]
7.2. Problems and solutions
Error
Possible c
ause
Possible solution
No picture is shown even though
the PC is turned on.
The DisplayPort or HDMI cable has
come loose.
Check the connection of the cable with
the PC.
Plug the cable into another connector on
the PC
.
The screen is switched to the wrong
input.
Set the input correctly
(see Chapter 5.2 – Select input source).
The PC or the screen turns off
unexpectedly
.
Loose contact in the power supply
Check whether the device is connected
to the power supply and
whether the
powerCON plug is correctly plugged into
the PC unit (see chapter
2.1.2 –
Connections for power and peripherals
– Item 8).

8. Appendix
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spr43-006 to change without notice.
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8. Appendix
8.1. Technical data
8.1.1. Scape® Pro
8.1.2. Touch screen
Dimensions (LxWxH)
1016 x 613.5 x 920 mm
Weight (incl. screen)
-
- -
Maximum power consumption
500 W
Power
supply
230 V AC 50 Hz
Material
Border
Corian, Glaicer White
Table legs
S
tainless steel, brushed K240
Display diagonal
1079.5 mm (42.5")
Resolution
3840 x 2160 (UHD)
Brightness (panel)
700 cd/m²
Contrast (panel)
3000:1
Backlight
LED
Viewing angle
178° / 178°
Color gamut
16.7 million
Latency
8 ms
Backlight
- lifetime
60,000 h
Pixel class
ISO 9241-307 (Pixel Error Class II)
Touch controller
3M
– PCAP
80 touches
Palm recognition
Capore®
object recognition (optional)
Interfaces
Touch
HID USB
TUIO 1.1
/ 2.0
Operating period
24 hours / 7 days
Max.
ambient humidity
Operation
10 ~ 90 % (not c
ondensing)
Storage
10 ~ 90 % (not condensing)
Max.
ambient temperature
Operation
0 ~ 35 °C / 32 ~
95 °F
Storage
-20 ~ 60 °C / -4 ~ 140 °F
Operating voltage
100
– 240 VAC
Power draw
154W

8. Appendix
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8.1.3. Silent PC
Dimensions (
L x W x H)
990 x 587.5 x 81 mm
Weight
32 kg
Mounting
VESA 400x400 mm, 600x
400 mm, 800x400 mm
Max. tipping angle
0° - 180°
Air flow
cooling
0.5 m³ / min
Material
Sheet steel
Powder coated (fine structure), deep black (RAL9005)
Specifications
Processor
Intel Core i5 Quad Core
R
AM
16 GB
Hard drive
250 GB SSD Samsung M.2
Graphics card
NVIDIA Geforce
RTX 2060 6GB
Ports
Display
2x HDMI 2.0
2x DisplayPort 1.
3
Network
WLAN 802.11ac/b/g/n
Bluetooth 4.2
2x Gigabit Ethernet
USB
2x USB 3.0
2x USB 2.0
1x USB 3.1
1x USB 3.1 type C
Other
Dimensions (LxWxH)
210 x 203 x 62 mm
Power supply
External
power supply unit
Power draw
330W
Operating system
Windows 10 Professional

8. Appendix
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spr43-006 to change without notice.
Operating Manual Version 1.7 – Status: 04/2020
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8.2. Technical drawings
8.2.1. Perspective

8. Appendix
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8.2.2. Top view