interactive scape Scape Tangible 43 User manual

Scape®
Tangible
st43-004
Operating manual

1. General
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Scape® Tangible Technical specifications are
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Operating manual Version 1.6 – Status: 12/2019
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Scape® Tangible
Operating manual
Content
1. General _____________________________________________________________________________________________________________4
1.1. Safety instructions ___________________________________________________________________________________________________ 4
1.2. Scope of delivery ____________________________________________________________________________________________________ 6
1.3. Cleaning instructions ________________________________________________________________________________________________ 6
1.4. Transportation instructions__________________________________________________________________________________________ 6
2. Specifications and set up___________________________________________________________________________________________ 7
2.1. Specifications_________________________________________________________________________________________________________7
2.2. Connections and controls ____________________________________________________________________________________________7
2.3. Remote control ______________________________________________________________________________________________________ 8
3. Installation _________________________________________________________________________________________________________9
3.1. Ventilation guide____________________________________________________________________________________________________ 10
3.1.1. Guidelines for housing the hardware______________________________________________________________________________ 11
3.1.2. Diagram for housing a Scape® Tangible __________________________________________________________________________ 11
3.1.3. Housing with additional heat sources ____________________________________________________________________________12
4. Connection ________________________________________________________________________________________________________ 13
4.1. Notes ________________________________________________________________________________________________________________13
4.2. Connection to the power supply_____________________________________________________________________________________13
4.3. Connection to the PC________________________________________________________________________________________________13
4.4. Connection to the network __________________________________________________________________________________________13
5. Switching on ______________________________________________________________________________________________________ 14
6. Display settings – OSD ____________________________________________________________________________________________ 15
6.1. OSD usage___________________________________________________________________________________________________________15
7. Troubleshooting tips ______________________________________________________________________________________________ 16
7.1. Manufacturer – Support _____________________________________________________________________________________________16
7.2. Problems and solutions ______________________________________________________________________________________________16
8. Annex _____________________________________________________________________________________________________________ 17
8.1. Technical data _______________________________________________________________________________________________________17
8.2. Technical Drawings__________________________________________________________________________________________________18
8.2.1. Perspective_______________________________________________________________________________________________________18
8.2.2. Top view _________________________________________________________________________________________________________19
8.2.3. Bottom view_____________________________________________________________________________________________________ 20
8.2.4. Front view ______________________________________________________________________________________________________ 22
8.2.5. Right view_______________________________________________________________________________________________________ 23
8.2.6. Detail A – Power connection ____________________________________________________________________________________ 24
8.2.7. Detail B – Media connections ___________________________________________________________________________________ 25

1. General
—
Scape® Tangible Technical specifications are
st43-004 to change without notice.
Operating manual Version 1.6 – Status: 12/2019
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Notes
This is a class A device according to EN55022.
For more information, please refer to Chapter 1.1 - Radio interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003.
This manual is applicable for the following device:
·Scape® Tangible 43" (st43-004 R1.1)
Information in this document is subject to change without notice.
©2019 Interactive Scape GmbH. All rights reserved.
The document or excerpts from the document may not be duplicated without the prior permission of Interactive Scape
GmbH.
Interactive Scape GmbH shall not be liable for any errors contained in this document or any other incidental or
consequential damages resulting from the delivery, use or application of this material.
All product names mentioned in this document are trademarks or registered trademarks of their respective owners.

1. General
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Scape® Tangible Technical specifications are
st43-004 to change without notice.
Operating manual Version 1.6 – Status: 12/2019
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1. General
This manual describes the safe installation, configuration and correct operation of the
Scape® Tangible.
If necessary, pay attention to the supplementary documents, such as the installation instructions.
1.1. Safety instructions
Before using and operating your Scape® Tangible, observe the following safety instructions to prevent yourself, your
environment and the Scape® Tangible from being damaged.
Fire and electric shock
Overloaded sockets, extension cords and power strips can cause fire and electric shock.
·Avoid using power strips and extension cords if possible.
·Do not chain multiple extension cords or power strips together.
Overheating
Heat build-up can overheat the screen. This can damage the device.
·Ensure there is sufficient air circulation around the Scape® Tangible.
·Make sure all the ventilation holes on around the screen are uncovered.
Excess voltage from lightning strikes
In the event of a thunderstorm there is a risk of excess voltage damage from lightning strikes electrical appliances that
are plugged in.
·Do not install the Scape® Tangible during a thunderstorm.
·Disconnect the devices from the mains during thunderstorms.
Moisture, liquid and steam
Moisture, liquids and steam inside the Scape® Tangible can cause electric shocks or short circuits.
·Only use the Scape® Tangible indoors.
·Do not allow liquids to get inside the Scape® Tangible.
·Protect your Scape® Tangible from steam and moisture.

1. General
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Improper cleaning
Improper cleaning with harsh detergents and solvents or soaking wet cloths can damage the Scape® Tangible.
·Observe the information on cleaning your Scape® Tangible (chapter 1.3 Cleaning instructions).
Improper opening and repair
Improper opening and improper repairs may be dangerous to users of the device.
·Do not open the housing of the device.
·In case of repair contact the manufacturer or a specialist dealer.
Radio interference
Radio interference can be generated by any device that emits electromagnetic signals. Due to the large number of
devices that transmit and receive radio waves, interference from overlapping radio waves can occur.
·Do not use the Scape® Tangible in locations where the use of radio equipment is prohibited.
·Always follow the instructions and instructions of authorized persons to switch off radio equipment, especially in
hospitals, outpatient health centers, medical practices and other medical facilities, to avoid interference with sensitive
medical equipment.
·Check with your doctor or the manufacturer of your medical device (pacemaker, hearing aid, implant with electronic
control, etc.) to see if it can work your Scape® Tangible without interference.
·If necessary, maintain the minimum distance of 15 cm recommended by medical device manufacturers to avoid
interference with your medical device.
Hazardous environments
Under unfavorable conditions, radio waves near explosive atmospheres may lead to fire or explosions.
·Do not install and operate the Scape® Tangible near explosive gases, flammable gases, areas where the air contains
chemicals or particles such as grain, dust or metal powders, and near detonation zones.
·In places with potentially explosive gases and near detonation zones, follow the instructions for switching off the
electronic devices to avoid disruption of the blasting and ignition systems.
Load and damage to the surface
Rough, hard or sharp-edged materials and heavy objects can damage the screen surface of the Scape® Tangible.
·Do not place heavy objects on the screen.
·Use only objects with smooth or soft bottom surfaces on the screen.
·Clean the undersides of the objects before and after each use.
·The glass surface protrudes 1.5 mm on each side. Never place the Scape® Tangible on its edge. When storing vertically
and during transport, make sure that the device is packed in its original packaging or packaging that is equally soft.

1. General
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1.2. Scope of delivery
The following accessories are included with your Scape® Tangible:
·Power cord for connection to the mains
·Network cable for connection to a local network
·USB cable for direct connection to a PC
·Infrared remote control (receiver on the back of the device)
·Screw cover
·Screen cleaning kit
·Operating instructions (possibly by email)
1.3. Cleaning instructions
The touch sensor of the Scape® Tangible does not usually need to be serviced. Nevertheless, it is recommended to
clean the glass surface of the screen regularly.
·Disconnect the device from the mains before cleaning.
·Typically, a solution of isopropyl alcohol and water (50:50 blend ratio) or the included screen cleaning kit are best for
cleaning the touch sensor.
·Apply the solution to a soft, lint-free cloth. Avoid using rough cloths.
·Use the cloth to clean the glass surface. Apply the liquid only to the cloth and never directly to the device. This will
prevent liquid from entering the inside of the device or causing marks on the frame.
1.4. Transportation instructions
The safest way to transport your device is in a Scape® Tangible flight case (sold separately).
·Transport the device upright.
·Do not transport the device upside down.
·Secure the device against slipping and tilting.

2. Specifications and set up
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2. Specifications and set up
2.1. Specifications
2.2. Connections and controls
*analogue to button on remote control
Screen
3840 x 2160 (UHD)
60 Hz
16
.7 million colors
8 ms response time
Connections
2x HDMI
1x DisplayPort
Touch
sensor
3M
– PCAP (80 touches)
(optional) integrated Capore® Touch & Object Recognition
1
IR
-Sensor for remote control
2
Switch between Touch TUIO / USB Touch
3
RJ
-45 Lan interface – to use the Capore® Touch & Object Assistant
4
USB-Connection Type B – for direct connection of touch and PC
5
DisplayPort input
6
HDMI 2.0
input (UHD 60 Hz)
7
HDMI input
8
DVI
input
9
Stand-by
*(17)
10
Status
LED
11
Close OSD / > back / > show input selection
*(21)
1
2
Plus /
Right *(23)
13
Minus / Left
*(22)
1
4
Open
OSD / confirm selection *(20)

2. Specifications and set up
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2.3. Remote control
*analogous to buttons on the screen
All keys on the remote control which are not explained above are not required for operation of Scape® Tangible and do
not have any function.
15
IEC socket for connection to 230V 50Hz
1
6
Main power switch
17
Stand-by
*(9)
18
Display mode selection
19
Show input
-selection
20
Show OSD / confirm selection
*(14)
21
Close OSD
*(11)
22
Left / Minus
*(13)
23
Right / Plus
*(12)

3. Installation
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3. Installation
The Scape® Tangible is approved for upright or hanging operation as well as for horizontal operation.
The Scape® Tangible may only be operated at a tilt angle of 0 - 90°.
The Scape® Tangible comes with VESA compatible threaded holes. The monitor can be mounted in a landscape format
by using these holes.
For mounting with VESA brackets, use a suitable wall bracket with a load equivalent to the weight of the monitor. To
attach the VESA mount you must use 4 M6x25 metal screws.
VESA formats:
MIS-F 400 x 400 mm (M6)
MIS-F 600 x 400 mm (M6)
MIS-F 800 x 400 mm (M6)

3. Installation
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3.1. Ventilation guide
This ventilation guide applies for trouble-free operation under normal conditions. In adverse environments, such as high
temperature, polluted air, or high humidity, special precautions should be taken that are not covered in this document.
For ventilation, the Scape® Tangible has 6 fans on the rear – 3 for taking air in and 3 for blowing air out. Both inlet and
outlet sides move 0.5 m³ air / min.
Front:
Underside (front above):
__________________________________________________
blue: cold incoming air | red: warm outgoing air

3. Installation
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3.1.1. Guidelines for housing the hardware
·When installing a Scape® Tangible, keep a minimum space of 10 cm beneath the underside.
·When installing the devices, make sure that all incoming and outgoing air flows in the same direction! Mixing the cold
and warm air reduces the cooling capability and thus the service life of all the devices.
·Thermally separate the intake and exhaust openings of all actively ventilated units with a partition to prevent the cold
air from warming up (4).
·The intake opening of the enclosure (2) should measure at least the sum of the air intake openings of all the installed
devices (Scape® Tangible + Silent-PC = min. 200 cm²). The exhaust opening (6) should also be adjusted accordingly.
Circular or square openings are more suitable than narrow openings.
oScape® Tangible = min. 150 cm²
oScape® Tangible + Silent-PC = min. 200 cm²
·If the intake and exhaust openings of the enclosure cannot comply with the recommended size, the air flow have to be
additionally increased by installing active fans at the openings.
3.1.2. Diagram for housing a Scape® Tangible
1
Scape® Tangible
2
Intake air opening (Scape® Tangible = at least 150 cm²)
3
Intake air chamber
4
Partition
5
Exhaust air chamber
6
Exhaust air opening (Scape® Tangible = at least 150 cm²)
mind.
10 cm
1
2
4
6
3
5

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The Scape® Tangible is equipped with temperature sensors that
can be read via the Touch & Object Assistant. If one of the
sensors exceeds the maximum value of 60 °C (Temperature 1) or
40 °C (Temperature 2 & 3), please adjust your ventilation system!
Any operation of the devices above the recommended range will
shorten their service life! Functional impairment or hardware
failure due to overheating of the systems are not covered by the
warranty obligation of Interactive Scape GmbH.
3.1.3. Housing with additional heat sources
The ventilation instructions in this document refer exclusively to hardware provided by Interactive Scape GmbH. If you
wish to add other heat-generating devices inside the housing, we would be happy to make you an offer to check your
individual configuration.

4. Connection
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4. Connection
4.1. Notes
Observe the following notes when setting up the device:
·Give the device sufficient time to adapt to the ambient temperature. Otherwise, the unit may be damaged or destroyed
by condensation inside the unit.
·Operate the Scape® Tangible indoors only.
·Do not expose the Scape® Tangible to direct sunlight.
4.2. Connection to the power supply
Connect the Scape® Tangible to the power supply via the power supply socket on the underside of the device (see
chapter 2.2 - Connections and controls - point 15) with the supplied power cable.
To do so, first insert the IEC connector into the appropriate connection and then the plug into the power socket.
When unplugging the unit, always pull the plug rather than the cable.
Do not touch the plug with wet hands.
4.3. Connection to the PC
Connect the display to your application PC with the enclosed HDMI cable via HDMI (see chapter 2.2 - Connections and
controls - Point 6).
The display will recognize the selected interface automatically.
To use the device without Capore® Touch & Object Recognition, connect the USB port on the underside of the Scape®
Tangible (see chapter 2.2 - Connections & Controls - Point 4) directly to your application PC.
Set the switch for the touch signal to “Touch USB” (see chapter 2.2 - Connections and controls - point 2).
4.4. Connection to the network
The Scape® Tangible can operate completely without an internet connection.
To use Capore® object recognition or touch via TUIO, connect the network connection on the underside of the Scape®
Tangible (see chapter 2.2 - Connections and controls - point 3) to your application PC or your existing LAN network
on which your application PC is reachable. Set the switch for the touch signal to "TUIO" (see chapter 2.2 - Connections
and controls - point 2).
The default IP address of the integrated Capore® API Box is 10.0.0.20, subnet 255.255.255.0.
The Capore® API Box can receive IP addresses from a DHCP server. You can then reach the Capore® API Box via the
assigned IP address or hostname (requires a DNS server on the network). The host name can be found on the
nameplate on the underside of the Scape® Tangible.
For further information on setting up Capore® Touch & Object recognition, refer to the operating manual for the
"Capore® Touch & Object Assistant".

5. Switching on
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5. Switching on
Switch on your device at the main switch (see chapter 2.2 - Connections & controls - point 16).
Turn on the display first and then your PC.
Make sure that there are no objects on the display when the
device is switched on.
Do not touch the touch screen during device startup, otherwise
there will be errors in the touch and object detection.
The device will take about 1.5 hours to power up before it reaches its final operating temperature. During this time, the
touch sensor of the device constantly adapts to its environment. This has a direct effect on long-term object
recognition.
If your application requires the Capore® objects to remain on the
screen for a long time, do not use object detection until the
device has reached its operating temperature.

6. Display settings – OSD
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6. Display settings – OSD
6.1. OSD usage
The Scape® Tangible OSD offers a variety of on-screen settings, such as signal input, display mode, and color and
brightness settings.
The factory settings are suitable for most applications.
Press the Menu (20) button to display the OSD (see chapter 2.2 - Connections & Controls - 14).
Use the Plus (22) and Minus (23) buttons to navigate through the individual menu items.
The Menu (20) button takes you to the next level of the selected menu item or setting.
Use the Plus (22) and Minus (23) buttons to adjust the values for each setting or to select the appropriate option.
The Menu (20) button activates the selected option and returns to the last selection level.
The Exit (21) button resets the setting to its original value and returns to the next higher menu level or closes the OSD
when you are at the top menu level.
The OSD automatically shuts off after a few seconds of inactivity.
Menu opened – select menu item Menu item selected - confirm Menu item opened – set value
Select input source
If no active device is connected to the selected input of the screen, you can use the OSD only to a limited extent. Press
Input (19) or Exit (21) on the IR remote control to open the input selection. Use the Plus (22) and Minus (23) buttons to
select the appropriate input and confirm the selection with the Menu (20)button.
Input selection
The signal source is set to "Auto" by default and automatically detects the input.

7. Troubleshooting tips
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7. Troubleshooting tips
Do not open the housing of the Scape® Tangible by yourself.
If your Scape® Tangible does not work as intended, see Chapter 7.2 - Troubleshooting - Problems and Solutions) to
find out if there is a solution to your problem.
If you cannot find a solution, contact Interactive Scape Hardware Support. You can reach them on weekdays at +49 30
698 094 150.
7.1. Manufacturer – Support
Interactive Scape GmbH
Wilhelmine-Gemberg-Weg 6
10179 Berlin
[phone]
7.2. Problems and solutions
Error
Possible cause
Possible solution
No picture is shown even though
the PC is turned on.
The DisplayPort or HDMI cable has
come loose.
Check the connection of cable with the
PC.
Plug the cable into another connector on
the PC
.
The screen is switched to the wrong
input
.
Set the input correctly (see chapter
6 -
Display Settings
- OSD - Select Image
Source
).
The PC does not start up.
The PC is not getting any power.
Check on the back of the PC if the PC is
connected to the power supply.
The PC or the screen turns off
unexpectedly
.
Loose contact in the power supply
.
Check whether the device is connected
to the power supply and whether the IEC
connector is correctly connected
.

8. Annex
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8. Annex
8.1. Technical data
Display diagonal
1079
.5 mm (42.5")
Resolution
3840 x 2160
(UHD)
Brightness (panel)
700 cd/m²
Contrast
(panel)
3000:1
Backlight
LED
Viewing angle
178° / 178°
Color gamut
16.7 million
Latency
8 ms
Backlight - lifetime
60,000 h
Pixel class
ISO 9241
-307 (Pixel Error Class II)
Touch controller
3M – PCAP
80 touches
Palm recognition
Object recognition possible (Capore®)
Interfaces
Touch
HID USB
TUIO 1.1
Operating period
24 hours / 7 days
Max. ambient humidity
Operation
10 ~ 90 % (not condensing)
Storage
10 ~ 90 %
(not condensing)
Max. ambient temperature
Operation
0 ~ 35 °C / 32 ~ 95 °F
Storage
-
20 ~ 60 °C / -4 ~ 140 °F
Operating voltage
100
– 240 VAC
Power draw
154W
Dimensions (
L x W x H)
990 x 587.5 x 81 mm
Weight
32 kg
Mounting
VESA 400x400 mm,
600x400 mm, 800x400 mm
Max. tipping angle
0° - 180°
Air flow cooling
0.5 m³ / min
Material
Sheet steel
Powder coated (fine structure), deep black (RAL9005)

8. Annex
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8.2. Technical Drawings
8.2.1. Perspective

8. Annex
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8.2.2. Top view

8. Annex
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8.2.3. Bottom view