Interlogix TruVision 4 IP Series Instruction sheet

TruVision Series 4 IP
Camera Configuration
Manual
P/N 1073194-EN • REV D • ISS 09JUL19

Copyright
©
2019 United Technologies Corporation.
Interlogix is part of UTC
Climate, Controls & Security
, a unit of United
Technologies Corporation.
All rights reserved.
Disclaimer
Information in this document is subject to change without notice. No
part of this document may be reproduced or transmitted in any form
or by any means, electronic or
mechanical, for any purpose, without
the express written permission of UTC Fire & Security Americas
Corporation, Inc.
Trademarks and
patents
T
rade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of t
he
respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC
Building & Industrial Systems B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
Contact information
and manuals/ tools/
firmware
For contact information and to download the latest manuals, tools, and
firmware, go to the web site of your region.
Americas: www.interlogix.com
EMEA: www.firesecurityproducts.com
Manuals are available in
several languages.
Australia/New Zealand: www.utcfs.com.au

TruVision Series 4 IP Camera Configuration Manual 1
Content
Introduction 3
Default settings to access the camera 4
Network access 5
Checking your web browser security level 5
Accessing the camera over the network 6
Overview of the camera web browser 6
Camera configuration 9
Configuration menu overview 9
Local configuration 10
System time 12
IR LED settings for the TVC-OH3-HT housing 13
Network settings 13
Recording parameters 22
Video image 25
OSD (On Screen Display) 29
Text overlay 30
Privacy masks 31
Picture overlay 32
Motion detection alarms 32
Tamper-proof alarms 38
Exception alarms 39
Alarm inputs and outputs 40
Face detection 41
Audio exception detection 43
Cross line detection 45
Intrusion detection 46
Defocus detection 48
Scene change detection 49
Region entrance detection 51
Region exiting detection 53
Unattended baggage detection 55
Object removal detection 57
Snapshot parameters 59
NAS settings 61
Storage devices 62
Recording schedule 63
RS-485 settings 65
Object counting 65
Camera management 67
User management 67
RTSP authentication 69

2 TruVision Series 4 IP Camera Configuration Manual
IP address filter 70
Defining the security service 71
Restore default settings 71
Import/export a configuration file 72
Upgrade firmware 72
Reboot camera 74
Camera operation 75
Logging on and off 75
Live view mode 75
Playing back recorded video 76
Searching event logs 78
Operating PTZ control 80

TruVision Series 4 IP Camera Configuration Manual 3
Introduction
This is the configuration manual for the following TruVision IP camera models:
TVC-5401 (2MPX low light camera)
TVC-5402 (3MPX box camera)
TVC-5403 (5MPX box camera)
TVB-5401 (2MPX low light bullet camera)
TVB-5402 (2MPX low light bullet camera)
TVB-5403 (3MPX motorized lens bullet camera)
TVB-5404 (3MPX motorized lens bullet camera)
TVB-5405 (5MPX motorized lens bullet camera)
TVD-5401 (2MPX low light indoor mini dome)
TVD-5402 (3MPX motorized lens mini indoor dome)
TVD-5403 (5MPX indoor mini dome)
TVD-5404 (2MPX low light motorized lens dome)
TVD-5405 (2MPX low light motorized lens dome)
TVD-5406 (3MPX WDR motorized lens dome)
TVD-5407 (3MPX WDR motorized lens dome)
TVD-5408 (5MPX motorized lens mini dome)

4 TruVision Series 4 IP Camera Configuration Manual
Default settings to access the camera
Default credentials
The camera comes with a user account with administrative rights for configuring all
options on the camera. The user name is “admin” and the password is “1234”. It is
highly recommended that the default password be changed during initial setup for
enhanced security.
Default network settings
The network settings are:
IP address: 192.168.1.70
Subnet mask: 255.255.255.0
Gateway address: 192.168.1.1
Ports used:
Browser
TruVision Navigator
RTSP: 554
RTSP: 554
HTTP: 80
Server/client control port: 8000
Please see “Overview of the camera web browser” on page 6 for further information.

TruVision Series 4 IP Camera Configuration Manual 5
Network access
This manual explains how to configure the camera over the network with a web
browser.
TruVision IP cameras can be configured and controlled using Microsoft Internet
Explorer (IE) and other browsers. The procedures described use Microsoft Internet
Explorer (IE) web browser.
Checking your web browser security level
When using the web browser interface, you can install ActiveX controls to connect and
view video using Internet Explorer. However, you may not be able to download data,
such as video and images, due to the browser’s security settings. Consequently you
should check the security level of your browser so that you are able to interact with the
cameras over the web and, if necessary, modify the Active X settings.
Configuring IE ActiveX controls
You should confirm the ActiveX settings of your web browser.
To change the web browser’s security level:
1. In Internet Explorer click Internet Options on the Tools menu.
2. On the Security tab, click the zone to which you want to assign a web site under
“Select a web content zone to specify its security settings”.
3. Click Custom Level.
4. Change the ActiveX controls and plug-ins options that are signed or marked as
safe to Enable. Change the ActiveX controls and plug-ins options that are
unsigned to Prompt or Disable. Click OK.
- or -
Under Reset Custom Settings, click the security level for the whole zone in the
Reset To box, and select Medium. Click Reset.
Then click OK to the Internet Options Security tab window.
5. Click Apply in the Internet Options Security tab window.
Windows users
Internet Explorer for Windows 7, Windows 8, and Windows 10 operating systems have
increased security measures to protect your PC from any malicious software being
installed.
To have complete functionality of the web browser interface with Windows 7, Windows
8, and Windows 10 do the following:
• Run the Browser interface as an administrator on your workstation
• Add the camera’s IP address to your browser’s list of trusted sites

6 TruVision Series 4 IP Camera Configuration Manual
To add the camera’s IP address to Internet Explorer’s list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab and then select the Trusted sites icon.
4. Click the Sites button.
5. Clear the “Require server verification (https:) for all sites in this zone box.
6. Enter the IP address in the “Add this website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog window.
9. Connect to the camera for full browser functionality.
Accessing the camera over the network
Use the web browser to access and configure the camera over the internet.
It is recommended that you change the administrator password once the setup is
complete. Only authorized users should be able to modify camera settings. See “User
management” on page 67 for further information.
To access the camera online:
1. In the web browser enter the camera’s IP address (default is 192.168.1.70). Use the
TruVision Device Manager included on the CD to find the IP address of the camera
and assign it a new address on the local network, if desired.
The Login dialog box appears.
Note: Ensure that the Active X controls are enabled.
2. Enter your user name and password.
User name: admin
Password: 1234
3. Click Login. The web browser window appears in live view mode.
Overview of the camera web browser
The camera web browser lets you view, record, and play back recorded videos as well
as manage the camera from any PC with access to the same network as the camera.
The browser’s easy-to-use controls give you quick access to all camera functions. See
Figure 1 on page 7.
If there is more than one camera connected over the network, open a separate web
browser window for each individual camera.

TruVision Series 4 IP Camera Configuration Manual 7
Figure 1: Web browser interface
Name Description
1. Live view Click to view live video.
2. Playback Click to play back video.
3. Log Click to search for event logs. There are three main types: Alarm,
Exception and Operation.
4. Configuration Click to display the configuration window for setting up the camera.
5. Viewer View live video. Time, date and camera name are displayed here.
6. Current user Displays current user logged on.
7. Logout Click to log out from the system. This can be done at any time.
8. PTZ controls Direction actions, zoom, focus, iris, light and wiper control.
Note: Direction actions, light, and wiper control can be used if the
camera supports RS-485 and external pan/tilt unit, light or wiper is
installed.
9. Display Control Click each tab to adjust the layout and the stream type of the live
view. You can also click the drop-down menu to select the plug-in.
For IE (internet explorer) users, web components and QuickTime®
are selectable. For non-IE users, web components, QuickTime, VLC
or MJPEG are selectable, if they are supported by the web browser.
10. Start/stop live view Click to start/stop live view.
11. Audio Adjust the volume.
12. Manual alarm Turn on/off the alarm
13. Bidirectional audio Turn on/off the local microphone (if supported).
14. Capture Click to take a snapshot of the video. The snapshot will be saved to
the default folder in JPEG or BMP format.

8 TruVision Series 4 IP Camera Configuration Manual
Name Description
15. Start/stop
recording Click to record live video.
16. Digital zoom Click to enable digital zoom.

TruVision Series 4 IP Camera Configuration Manual 9
Camera configuration
This chapter explains how to configure the cameras through a web browser.
Once the camera hardware has been installed, configure the camera’s settings through
the web browser. You must have administrator rights in order to configure the cameras
over the internet.
The camera web browser lets you configure the camera remotely using your PC. Web
browser options may vary depending on camera model.
There are two main menus in the configuration panel:
Local configuration
Configuration
Configuration menu overview
Use the Configuration panel to configure the network, camera settings, alarms, users,
transactions and other parameters such as upgrading the firmware. See Figure 2 below
for descriptions of the configuration menus available.
Figure 2: Configuration window (Device Information tab selected)
Configuration menus Description
1.
System
Defines basic device information including SN, the current firmware
version, time settings, maintenance, and serial port parameters. See
“System time” on page 12 for further information.
2.
Network
Defines the parameters required to access the camera over a network
.
See “Network settings” on page 13 for further information on the setup.
3.
Video/Audio
Defines recording parameters.

10 TruVision Series 4 IP Camera Configuration Manual
Configuration menus Description
4.
Image
Defines the image parameters, OSD settings, overlay text, and privacy
mask. See “Video image” on page 25 for further information on the
setup.
5.
Security
Defines who can access and use the camera, their passwords and
access privileges, RTSP authentication, IP address filter, and SSH.
6.
Basic
Event Defines Motion Detection, Tamper-proof, Alarm Input/Output, and
Exceptions. See “Motion detection alarms” on page 32, “Tamper-proof
alarms” on page 38, and “Exception alarms” on page 39.
7.
Smart Event
Defines Defocus Detection, Scene Change Detection, Face Detection,
Cross Line, Intrusion Detection, Region Entrance Detection, Region
Exiting Detection, Unattended Baggage Detection, and Object
Removal Detection.
8.
Storage
Defines recording schedule, storage management, NAS configuration
and snapshot.
9.
Counting
Defines the people/object counting parameters.
Local configuration
Use the Local menu to manage the protocol type, live view performance, and local
storage paths on your computer.
In the Configuration panel, click Local Configuration to display the local configuration
window. See Figure 3 below for descriptions of the different menu parameters.
Figure 3: Example of the Local configuration window

TruVision Series 4 IP Camera Configuration Manual 11
Parameters Description
Live View Parameters
1.
Protocol
Specifies the network protocol used.
Options include: TCP, UDP, MULTICAST and HTTP.
2.
Live View Performance
Specifies the transmission speed.
Options include: Shortest Delay or Auto.
3.
Rules
Enable or disable the display of intelligent metadata in Live
View mode on the browser. Specify whether or not to display
the colored marks for events such as motion detection, face
detection, and intrusion detection while viewing video live in
the browser. For example, when the Rules option is enabled,
Face Detection is enabled, and a face is detected, the face
will
be marked with a green rectangle in Live View.
4.
Image Format
Choose the image format for a snapshot: JPEG or BMP.
Record File Settings
5.
Record F
ile Size Specifies the maximum file size for downloaded and recorded
video files.
Options include: 256 MB, 512 MB and 1G.
6.
Save
Record Files to Specifies the directory for recorded files.
7.
Save
Downloaded Files to Specifies the directory for downloaded files.
Snapshot and Clip Settings
8.
Save
Snapshots In Live
View To
Specifies the directory for saving snapshots in live view mode.
9.
Save
Snapshots When
Playback To
Specifies the directory for saving snapshots in playback mode
.
10.
Save Clips To
Specifies the directory for saving video clips in playback mode.

12 TruVision Series 4 IP Camera Configuration Manual
System time
NTP (Network Time Protocol) is a protocol for synchronizing the clocks of network
devices, such as IP cameras and computers. Connecting network devices to a
dedicated NTP time server ensures that they are all synchronized.
To define the system time and date:
1. From the menu toolbar, click Configuration > System > Time Settings.
2. From the Time Zone drop-down menu, select the time zone that corresponds to the
camera’s location.
3. Under Time Sync, check one of the options for setting the time and date:
Synchronize with an NTP server: Check the NTP enable box and enter the server
NTP address. The time interval can be set from 1 to 10080 minutes.
- or -
Set manually: Enable the Manual Time Sync function and then click to set the
system time from the pop-up calendar.
Note: You can also check the Sync with computer time checkbox to synchronize
the time of the camera with the time of your computer.
4. Check Enable DST to enable the DST (Daylight Savings Time) function, and set the
date of the DST period.
5. Click Save to save changes.

TruVision Series 4 IP Camera Configuration Manual 13
IR LED settings for the TVC-OH3-HT housing
You can control the IR illumination of the TVC-OH3-HT housing by selecting its
brightness and when it turns on and off.
When this feature is enabled, the RS-485 is then automatically set up by the camera. A
confirmation dialog is displayed to confirm that the housing IR illumination has been
enabled and the camera automatically reboots.
To define the IR LEDs of the TVC-OH3-HT housing:
1. From the menu toolbar, click Configuration > System > Housing.
2. Select Enable communication with the housing.
3. Select the Enable IR LEDs check box and then configure the IR illumination
parameters.
a. Adjust the low and high beam brightness, as required.
b. Under IR LED on:
Select Auto to control the IR LEDs by photoresistance and then adjust the
filtering time to select the delay for switching the IR LEDS on/off when the light
level changes. The range is between 0 to 120 seconds.
– or –
Select Timing to set up the start and end times of when the IR LEDs turn on.
4. Click Save to save changes.
Network settings
Accessing the camera through a network requires that you define certain network
settings. Use the “Network” menu to define the network settings. See Figure 4 below for
further information.

14 TruVision Series 4 IP Camera Configuration Manual
Figure 4: Network window (TCP/IP tab shown)
Menu tabs Description
1.
TCP/IP
NIC Type: Enter the NIC type. Default is Auto. Other options include: 10M
Half-dup, 10M Full-dup, 100M Half-dup and 100M Full-dup.
DHCP: Enable to automatically obtain an IP address and other network
settings from that server.
IPv4 Address: Enter the IPv4 address of the camera.
IPv4 Subnet Mask: Enter the IPv4 subnet mask.
IPv4 Default Gateway: Enter the IPv4 gateway IP address.
IPv6 Mode: Enter the IPv6 mode: Manual, DHCP or Router
Advertisement.
IPv6 Address: Enter the IPv6 address of the camera.
IPv6 Subnet Prefix Length: Enter the IPv6 prefix length.
IPv6 Default Gateway: Enter the IPv6 gateway IP address.
Mac Address: Enter the MAC address of the devices.
MTU: Enter the valid value range of MTU. Default is 1500.
Multicast Address: Enter a D-class IP address between 224.0.0.0 to
239.255.255.255. Only specify this option if you are using the multicast
function. Some routers prohibit the use of multicast function in case of a
network storm.
Enable Multicast Discovery: Enables the automatic detection of the
online network camera via private multicast protocol in the LAN.
DNS server:Specifies the DNS server for your network.

TruVision Series 4 IP Camera Configuration Manual 15
Menu tabs Description
See page 16 for setup information.
2.
Port
HTTP Port: The HTTP port is used for remote browser access. Enter the
port used for the Internet Explorer (IE) browser. Default value is 80.
RTSP Port: RTSP (Real Time Streaming Protocol) is a network control
protocol designed for use in entertainment and communications systems
to control streaming media servers. Enter the RTSP port value. The
default port number is 554.
HTTPS Port: HTTPS (Hyper Text Transfer Protocol Secure) allows video
to be securely viewed when using a browser. Enter the HTTPS port,
value. The default port number is 443.
Server Port: This is used for remote client software access. Enter the
server port value. The default port number is 8000.
Alarm Server IP: Specifies the IP address of the alarm host.
Alarm Server Port: Specifies the port of the alarm host.
See page 16 for setup information.
3.
DDNS
DDNS is a service that maps Internet domain names to IP addresses. It is
designed to support dynamic IP addresses, such as those assigned by a
DHCP server.
Specify IP server, DynDNS, and ezDDNS.
DynDNS (Dynamic DNS): Manually create your own host name. You will
first need to create a user account using the hosting web site,
DynDNS.org.
ezDDNS: Activate the DDNS auto-detection function to set up a dynamic
IP address. The server is set up to assign an available host name to your
recorder.
IPServer: Enter the address of the IP Server.
See page 16 for setup information.
4.
PPPoE
Retrieves a dynamic IP address. See page 17 for setup information.
5.
SNMP
SNMP is a protocol for managing devices on networks. Enable SNMP to
get camera status and parameter related information. See page 17 for
setup information.
6.
802.1.X
When the feature is enabled, the camera data is secured and user
authentication is needed when connecting the camera to the network.
See
page 17 for setup information.
7.
QoS
QoS (Quality of Service) can help solve the network delay and network
congestion by configuring the priority of data sending.
Enable the option in order to solve network delay and network congestion
by configuring the priority of data sending.
See page 18 for setup information.
8.
FTP
Enter the FTP address and folder to which snapshots of the camera can
be uploaded. See page 17 for setup information.
9.
UPnP
The UPnP (Universal Plug and Play) protocol allows devices to connect
seamlessly and to simplify the implementation of networks in the home
and corporate environments. With the function enabled, you do not need
to configure the port mapping for each port, and the camera is connected
to the Wide Area Network (WAN) via the router.
Enable and set the friendly name detected.
See page 19 for setup information.
10.
Email
Enter the email address to which messages are sent when an alarm
occurs. See page 19 for setup information.

16 TruVision Series 4 IP Camera Configuration Manual
Menu tabs Description
11.
NAT
A NAT (Network Address Translation) is used for network connection.
Select the port mapping mode: auto or manual. See page 20 for setup
information.
12.
HTTPS
Specifies authentication of the web site and its associated web server,
which protects against Man-in-the-middle attacks.
To define the TCP/IP parameters:
1. From the menu toolbar, click Configuration > Network > TCP/IP.
2. Configure the NIC settings, including the NIC Type, IPv4 settings, IPv6 settings,
MTU settings, and Multicast Address.
3. If a DHCP server is available, check DHCP.
4. If the DNS server settings are required for some applications (e.g., sending email),
you should configure the Preferred DNS Server or Alternate DNS Server.
5. Click Save to save changes.
To define the port parameters:
1. In Configuration > Network, click the Port tab to open its window.
2. Set the HTTP port, RTSP port, HTTPS port and Server port of the camera.
HTTP Port: The default port number is 80, and it can be changed to any port No.
which is not occupied.
RTSP Port: The default port number is 554. It can be changed to any port number
in the range from 1 to 65535.
HTTPS Port: The default port number is 443. It can be changed to any port number
that is not occupied.
Server Port: The default server port number is 8000. It can be changed to any port
number in the range from 2000 to 65535.
3. Enter the IP address and port if you want to upload the alarm information to the
remote alarm host. Also check the Notify Alarm Recipient option in the normal
Linkage of each event page.
4. Click Save to save changes.
To define the DDNS parameters:
1. From the menu toolbar, click Configuration > Network > DDNS.
2. Check Enable DDNS to enable this feature.
3. Select DDNS Type. Two options are available: DynDNS and IPServer.
• Select DDNS Type. Select one of the follow options:
• DynDNS: Enter the DDNS server address, members.ddns.org, which is used to
notify DDNS about changes to your IP address, the host name for your camera,
the port number (443 (HTTPS)), and your user name and password used to log

TruVision Series 4 IP Camera Configuration Manual 17
into your DynDNS account. The domain name displayed under “Host Name” is
that which you created on the DynDNS web site.
• ezDDNS: Enter the desired host name under “Host Name”. The default host
name is utc-serial number. The new host name is registered when you click
Save.
Note: The default server address is www.tvr-ddns.net, which cannot be changed.
4. Click Save to save changes.
To define the PPPoE parameters:
1. From the menu toolbar, click Configuration > Network > PPPoE.
2. Check Enable PPPoE to enable this feature.
3. Enter User Name, Password, and Confirm password for PPPoE access.
4. Click Save to save changes.
To define the SNMP parameters:
1. From the menu toolbar, click Configuration > Network > SNMP.
2. Select the corresponding version of SNMP: v1, v2c or v3.
3. Configure the SNMP settings. The configuration of the SNMP software should be
the same as the settings you configure here.
4. Click Save to save changes.
Note: Before configuring SNMP, test your SNMP monitoring software and attempt to
receive the camera information via the SNMP port. By setting the Trap Address, the
camera can send the alarm event and exception messages to the SNMP monitoring
software. The SNMP version you select should be the same as that supported by the
SNMP software.
To define the 802.1x parameters:
1. From the menu toolbar, click Configuration > Network > 802.1X. 2.
2. Select Enable IEEE 802.1X to enable the feature.
3. Select EAP-PEAP or EAP-TLS protocol, and configure all parameters for the
selected protocol (see table below).
Protocol EAP-PEAP
User Name This is a valid username for the 802.1x server.
Password This is a valid password for the username specified in the previous
field.
PEAP version Version 1 or 2; affects the format of the exchange with the RADIUS
server.
PEAP label This information will be available from the network administrator, as it
will differ per network.

18 TruVision Series 4 IP Camera Configuration Manual
Inner authentication MS-CHAPv2 - Microsoft Challenge-Handshake Authentication
Protocol version 2, defined in RFC 2759.
GTC - Generic Token Card, used when an automated device
generates ASCII data to input for authentication.
EAP - Extensible Authentication Protocol, defined in RFC 3748 and
RFC 5247.
Anonymous identity Used so the authenticator can choose the correct authentication
server, with the actual identity sent in a second exchange (ex:
[e-mail]).
EAPOL version Indicate the version (1 or 2) that is being used; affects the format of
the exchange with the RADIUS server.
CA certificate This should be obtained from the network administrator, as network
policies may differ.
Protocol EAP-TLS
Identify Obtain this information from the network administrator, if any.
Private Key Password This should also be requested from the network administrator.
EAPOL version Indicate the version (1 or 2) that is being used; changes the format of
the exchange.
CA certificate This should be obtained from the network administrator, as network
policies may differ.
4. Click Save to save changes.
Note: The switch or router to which the camera is connected must support the IEEE
802.1X standard, and a server must be configured. Please apply and register a user
name and password for 802.1X in the server.
To define the QoS parameters:
1. From the menu toolbar, click Configuration > Network > QoS.
2. Configure the QoS settings, including Video / Audio DSCP, Event / Alarm DSCP
and Management DSCP. The valid value range of the DSCP is 0-63. The bigger the
DSCP value, the higher the priority.
3. Click Save to save changes.
To define the FTP parameters:
1. You must have an FTP server configured and available on the network in order to
use the FTP feature
2. From the menu toolbar, click Configuration > Network > FTP.
3. Configure the FTP settings, including server address, port, user name, password,
directory, and upload type.
Anonymous: Check the checkbox to enable the anonymous access to the FTP
server.
Directory: In the Directory Structure field, you can select the root directory, Main
directory and Subdirectory. When the Main directory is selected, you have the
option to use the Device Name, Device Number or Device IP for the name of the