Iridium 9555 User manual

Iridium 9555 Satellite Phone
Simple User Guide
This is not a regular cellphone, but it’s easy!
Just follow these 3 simple steps…
1 Go Outside 2 Extend Antenna 3 Switch On
1) Go Outside
Before you switch on the phone ensure that you are outside, away
from buildings and trees, with a clear uninterrupted view of as much
sky as possible.
The phone requires a clear line of sight to the satellites at all times.
The more sky you can see the more reliable the connection will be.
This phone will not work reliably indoors (if at all), even by a
window.
It may be helpful to understand that there are many Iridium
satellites, and that they are continually moving across the sky,
‘handing-over’ your signal from one to another as they pass
overhead. Therefore, it is normal for the signal strength to vary as
the satellites cross your path. If you do not have a sufficiently
expansive clear uninterrupted view of the sky then your received
signal strength may vary dramatically, or even drop altogether, as
you await the arrival of the next satellite. The only solution to this is
to find yourself a position with more sky!
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2) Extend Antenna
Fully extend the antenna from the body of the phone, and hold it
vertically.
The antenna works best when it is pointing vertically upwards.
To achieve this it can be pivoted from side to side depending
whether you intend to use the phone in your left or right hand. In
practice however, in favourable signal conditions, this is usually
unnecessary.
3) Switch On
Press and hold the Power button on the top edge of the phone
until the phone switches on (this takes a few seconds).
The display will show “Searching for network” and the
satellite signal strength (maximum 5 bars) will be shown at the top
left of the screen.
Once a satisfactory signal has been acquired the display will show
“Registered” and the phone is ready to make and receive calls.
This whole process should take less than a minute. If the phone has
not successfully registered in this time then it may be necessary to
turn off the phone and retry. The most likely cause for failed
registration, however, will be poor signal strength. For best results
always remember to keep the antenna vertical and to position
yourself away from any local obstructions (buildings, trees, etc.) and
find yourself the best possible view of as much sky as you can.
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Making Calls from the Iridium Phone
All calls must be dialed in the following format, always including the
appropriate country code:
+ CountryCode AreaCode PhoneNumber
The Iridium phone will automatically insert the ‘+’ symbol in front of
the number you enter.
Just enter the number you wish to dial and press the green key.
For example:
to call Mobal in New York…
1 212 785 5800
to call another Iridium phone…
8816 xxxx xxxx
Receiving Calls
When the phone rings, answer the call
by pressing the green key
To End Calls
Press the red key
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Sending Messages from the Iridium
Phone
You can send short text messages to email addresses, other
Iridium phones and most cellphones.
To send a text message to a cellphone or another
Iridium phone
Press Menu , scroll down to Messages and press Select
Press Select (Create message)
Type your message (using the number keys to select letters - max
160 characters) and press Options
Press Select (Send)
Press Add (New Recipient)
Press Select (Enter Number)
Enter the recipient’s number, in international format:
+ CountryCode AreaCode PhoneNumber.
For example, to a US cellphone: + 1 xxx xxx xxxx,
or to another Iridium phone: + 8816 xxxx xxxx)
Press OK, scroll down to highlight the number, and press Send
To send a text message to an email address
Press Menu, scroll down to Messages and press Select
Press Select (Create message)
Enter the recipient’s email address, followed by a space, and then
type your message (using the number keys to select letters – max
160 characters - for the ‘dot’ press 1; for the @ symbol press 1
twice, and for the space press 1 four times)
Press Options
Press Select (Send)
Press Add (New Recipient)
Press Select (Enter Number)
In the ‘Number:’ box, after the +,enter *2 and press OK
Scroll down to highlight the +*2 and press Send
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Making Calls to the Iridium Phone
There are two ways to a call an Iridium phone; ’Direct-Dialing’,
and ‘2-Stage Dialing’.
Unfortunately many phones cannot make direct-dialed calls to
satellite phones; even phones that can are often charged at very
high rates. Some telephone providers charge up to $12 per minute
for direct-dialed calls to Iridium phones, therefore callers are first
advised to contact their provider to confirm the cost!
Iridium’s 2-Stage dialing system solves these problems by
providing a domestic US number (in Arizona) to call instead. This
means that virtually any phone will be able to call you, and the
caller will only pay for the cost of a call to Arizona. The Iridium
user will be charged an incoming call charge for calls dialed in this
way, however the sum of these two charges is usually far less than
the cost of a direct-dialed call.
Direct-Dialing to the Iridium Phone
Call 011 8816 xxxx xxxx
(If calling from outside the USA, the caller must replace 011 with
the appropriate international dial-out code for the country they are
calling from)
2-stage Dialing to the Iridium Phone
1) Call 480-768-2500
2) At the voice prompt, enter the 12 digit Iridium phone number...
8816 xxxx xxxx
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Sending Messages to the Iridium Phone
It’s easy to send messages to the Iridium phone – check out the
three options below:
Leave a Voicemail Message
If the Iridium phone cannot be reached (because it is switched off,
out of coverage, or busy on another call) then incoming calls will be
forwarded to the Iridium Voicemail Service.
Important note: The caller may be prompted to re-enter the Iridium
phone number. If so, they must enter the 12 digits only (8816 xxxx
xxxx).
Send a Text Message via the Internet
Sending text messages to Iridium phones from cellphones can be
problematic. A more reliable alternative is to send text messages
from Iridium’s website. It’s quick and easy – and totally free of
charge:
- Visit http://messaging.iridium.com
- Enter the Iridium phone number (8816 xxxx xxxx)
- Type the message in the “Message” box (maximum 160
characters)
- Click “Send Message”
Send a short email
Each Iridium phone has its own email address. It is the 12-digit
Iridium phone number followed by “@msg.iridium.com”.
([e-mail])
Note that emails may contain up to 160 characters only, and that
any text in the ’Subject’ line will not be delivered.
These messages will be delivered to the Iridium phone the next
time it registers with the satellite network.
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Voicemail
Leaving a Voicemail Message
If your Iridium phone cannot be reached (because it is switched off,
out of coverage, or busy on another call) then your incoming calls
will be forwarded to the Iridium Voicemail Service.
Important note: The caller may be prompted to re-enter your
Iridium phone number. If so, they must enter the 12 digits only
(8816 xxxx xxxx).
Voicemail Notification
Notification of your new voicemail messages will automatically be
delivered to your Iridium phone either when it is next switched on,
re-establishes coverage, or your current call is ended.
Listening to your Voicemail Messages
To listen to your voicemail messages simply call your own Iridium
number:
8816 xxxx xxxx
At the prompt, enter your Voicemail Password.
This is the last 7 digits of your Iridium Phone Number.
Follow the voice prompts to listen to your messages.
- 1 to play your message(s)
- 7 to delete your message(s)
End the call by pressing the red key
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Emergency Calls
911 emergency calls can only be made while in the USA.
Outside the USA you cannot call any emergency service numbers
(911, 112, 999 etc.)
We therefore strongly recommend that you look up the local
numbers of the emergency services in the regions in which you
intend to travel, and store them into your phone.
Remember…
- Before you switch on the phone ensure that you are outside, away
from buildings and trees, with a clear uninterrupted view of as
much sky as possible
- The phone requires a clear line of sight to the satellites at all times
- The more sky you can see the more reliable the connection will be
- This phone will not work reliably indoors, even by a window
- Always fully extend the antenna, and point it vertically
- It is normal for the signal strength to vary all the time
- Always dial in international format, including the country code
For more information please refer to the Iridium Handset User
Manual supplied.
If you experience any problems that cannot be resolved by
reference to these guides then please contact us as soon as
possible.
+ 1 212 785 5800
[email protected]
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