ISHIDA BC-3000 User manual

1
BC-3000
Retail Scale
44299
Operating Manual

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Copyright 1996 by Ishida Co., Ltd. All Rights Reserved.
No part of this manual may be reproduced in any form, by mimeograph
or any other means, without written permission of the publisher.
§

CAUTIONS FOR USE
§Always operate the scale on
a level surface.
§Do not disassemble the scale.
AC
§When cleaning the scale, only use a
soft dry cloth or a cloth wetted with a
neutral cleanser.
Never use thinner or other volatile
liquids.
§Do not drop or apply a strong
shock to the scale.
§Do not expose the scale too
long periods of direct sunlight.
§Do not allow any liquids to come
into contact with the scale or
terminal.
Always operate the scale with
the same rated AC power supply
shown on the specification plate.

SAFETY CONSIDERATIONS
To ensure safe operation, the general safety considerations below must be
followed.
Grounding
This instrument is a Class 1 device which requires protective grounding for safe
operation.
To avoid potential shock hazards, a protective grounding conductor for the
instrument must be securely connected to the main grounding provision by
qualified service personnel.
Do not remove covers or enclosures
To avoid personal injury and shock, do not open or remove any covers or
enclosures of the instrument unless specified in the manual.
Do not perform unspecified maintenance
For your personal safety, do not perform any maintenance procedures which
are not specified in the manual.
Disconnect power supply before servicing
To ensure your personal safety, disconnect the power supply before servicing.

Contents
Chapter 1 Overview
1.1 Appearance .......................................................................................................................................2
1.2 Display ...............................................................................................................................................2
1.3 Operation Keys ..................................................................................................................................3
1.3.1 Operation Key Sheet .............................................................................................................3
1.3.2 Basic Function Keys ..............................................................................................................4
1.3.3 Additional Function Keys .......................................................................................................5
1.4 Program Keys ....................................................................................................................................6
1.4.1 Program Key Sheet ...............................................................................................................6
1.4.2 Program Key Functions .........................................................................................................7
1.4.3 Speed Key Functions.............................................................................................................8
1.5 Loading Label/Paper Roll...................................................................................................................9
Chapter 2 Daily Operation
2.1 Pre-operation Inspection..................................................................................................................12
2.2 Power On .........................................................................................................................................13
2.3 Sales by Weight ...............................................................................................................................14
2.4 Fixed-price Sales .............................................................................................................................15
2.5 Prepack for Sales by Weight ............................................................................................................16
2.6 Prepack for Fixed-price Sales..........................................................................................................17
2.7 Label Batch Print .............................................................................................................................18
2.8 Pack Count Sub-total .......................................................................................................................19
2.9 Mark Down Functions......................................................................................................................20
2.9.1 Amount Discount .................................................................................................................20
2.9.2 Percentage Discount ...........................................................................................................20
2.9.3 Special Price........................................................................................................................20
2.10 Unit Price Override ..........................................................................................................................21
2.11 Voiding the Last Label......................................................................................................................21
2.12 Switching from Sale by Weight to Fixed-price Sale .........................................................................21
2.13 Selecting Lower Preset Data ...........................................................................................................21
2.14 Pack Date Override..........................................................................................................................22
2.15 Save Function ..................................................................................................................................22
Chapter 3 Subtraction
3.1 Subtraction Mode.............................................................................................................................24
Chapter 4 Total Reports
4.1 Total Reports....................................................................................................................................28
4.2 Total Mode .......................................................................................................................................28
4.3 Daily Total Report.............................................................................................................................29

4.3.1 Daily Report Categories ......................................................................................................29
4.3.2 Operation Procedure ...........................................................................................................30
4.4 Monthly Total Report ........................................................................................................................31
4.4.1 Monthly Report Categories..................................................................................................31
4.4.2 Operation Procedure ...........................................................................................................32
4.5 Hourly Total Report ..........................................................................................................................33
4.6 Operator Total Report ......................................................................................................................34
4.7 Total Clear........................................................................................................................................35
Chapter 5 Programming
5.1 Programming PLUs..........................................................................................................................38
5.2 Deleting PLUs..................................................................................................................................43
5.3 Programming Message Files ...........................................................................................................44
5.4 Deleting Message Files ...................................................................................................................45
5.5 Programming Date and Time ...........................................................................................................46
5.6 Programming Store Names and Addresses ....................................................................................47
5.7 Deleting Store Names and Addresses.............................................................................................48
5.8 Programming Preset Keys ...............................................................................................................49
5.9 Deleting All Preset Keys ..................................................................................................................50
5.10 Printing PLU/Message Information ..................................................................................................51
5.11 Programming Department Codes and Names.................................................................................53
5.12 Deleting Department Codes and Names .........................................................................................54
5.13 Programming Group Codes and Names..........................................................................................55
5.14 Deleting Group Codes and Names ..................................................................................................56
5.15 Programming Operator Codes and Names .....................................................................................57
5.16 Deleting Operator Codes and Names..............................................................................................58
5.17 Programming Nutrition Files ............................................................................................................59
5.18 Changing Unit Price/Fixed Price......................................................................................................65
Chapter 6 Text Editing
6.1 Text Entry Screen ............................................................................................................................68
6.1.1 Indicators .............................................................................................................................68
6.1.2 7-Segment Display Characters............................................................................................68
6.2 Character Size .................................................................................................................................69
6.3 Text Editing Keys..............................................................................................................................70
6.4 How to Create/Edit Text ...................................................................................................................71
6.5 How to ReverseText ........................................................................................................................72
6.6 How to Insert Characters .................................................................................................................74
Chapter 7 Troubleshooting
7.1 Troubleshooting................................................................................................................................76
7.2 Other Problems................................................................................................................................75

Contents
1.1 Appearance ..................................... 2
1.2 Display................................................ 2
1.3 Operation Keys ................................. 3
1.4 Program Keys .................................... 6
1.5 Loading Label/Paper Roll ................ 9
Contents
1.1 Appearance ..................................... 2
1.2 Display................................................ 2
1.3 Operation Keys ................................. 3
1.4 Program Keys .................................... 6
1.5 Loading Label/Paper Roll ................ 9
CHAPTER 1
OVERVIEW

page 8 BC-3000 • User’s Manual • Rev 0
1.2 Display
WEIGHT lb.
ZERO
Capacity 30 0.01 lb.
NET SAVE AUTO
$$ UNIT PRICE
TOTAL PRICE
×
PLU
Indicators
ZERO
NET
SAVE
AUTO
: Lights when weight value is true zero or temporary zero.
: Lights when a tare is used.
: Lights when the SAVE mode is used.
: Lights when the AUTOMATIC PRINT mode is used.
1.1 Appearance
Operator Display
Weigh Platter
Key Sheet
Fuse
Power Switch
Customer Display
WEIGHT lb.
ZERO
Capacity 30 0.01 lb.
NET SAVE AUTO
$$ UNIT PRICE
TOTAL PRICE
5
PLU
Height Adjustment
Side Cover
Printer

BC-3000 • User’s Manual • Rev 0 page 9
1.3 Operation Keys
1.3.1 Operation Key Sheet
VOID
DATE
7
4
1
0
8
5
2
CLR
9
6
3
TARE
PRINT
PLU
ZERO
RESET
LABEL
BATCH
PRE
PACK
X
MULTIPLY
PGM
MODE
LOWER
PRESET
PAPER
FEED
PACK
COUNT
Preset key
Additional function key
The following functions can be programmed.
• DATE/TIME display
• EXTRA MESSAGE No.
• STORE NAME No.
• POP MESSAGE No.
• FIXED PRICE function
• SAVE function
• DISCOUNT
• AMOUNT DISCOUNT
• PERCENTAGE DISCOUNT
Insert the Operation Key Sheet
over the Program Key Sheet.
Program Key Sheet
Operation
Key Sheet

page 10 BC-3000 • User’s Manual • Rev 0
1.3.2 Basic Function Keys
NUMERIC ENTRY
Keys 0 through 9 are used to enter
numeric data.
CLEAR
Used to cancel incorrectly entered
numeric data.
LABEL BATCH
Used to issue batches of labels.
LOWER PRESET SELECT
Used to access the second level of data
programmed to the preset keys.
MULTIPLIER
Used to multiply the entered quantity of
fixed-price items.
PACK COUNT SUB-TOTAL
Used to issue a label that shows the
number of labels (packs), total weight and
amount which have been printed since
this key was last pressed.
PAPER FEED
Used to advance labels to the correct
printing position.
PLU SELECT
Used to access PLU data.
0
to
PRE-PACK
Used to switch auto/manual label printing.
PRINT
Used to issue a label.
PROGRAM MODE SELECT
Used to access the Subtraction, Total
Reports, and Programming menus.
RESET
Used to initialize the scale.
TARE
Used to subtract the tare weight from the
total weight on the weigh platter.
TEMPORARY DATE
Used to change the current date of the
scale temporarily.This allows labels to be
produced ahead of time for prepacking
items.
VOID
Used to cancel the previous label issued.
ZERO ADJUSTMENT
Used to return the scale to zero.
This key will only function if nothing is on
the weigh platter.
PRINT
PRE
PACK
PAPER
FEED
CLR
TARE
DATE
ZERO
VOID
9
LABEL
BATCH
X
MULTIPLY
LOWER
PRESET
PACK
COUNT
PLU
RESET
PGM
MODE

BC-3000 • User’s Manual • Rev 0 page 11
1.3.3 Additional Function Keys
SAVE
Used to access the same stored PLU data
as a short cut operation.
DISCOUNT
Used to override a selling price and enter
a special price.
AMOUNT DISCOUNT
Used to subtract the entered amount.
PERCENTAGE DISCOUNT
Used to subtract the entered percentage.
STORE
NAME
POP
MSSG
DATE/TIME
Used to display the current date and time.
EXTRA MESSAGE
Used to access the extra message
corresponding to the entered number.
STORE NAME
Used to access the store name
corresponding to the entered number.
POP MESSAGE
Used to access the POP message
corresponding to the entered number.
FIXED PRICE
Used to temporarily change from sales
by weight to fixed-price sales.
Also used to enter a new fixed price.
DATE
TIME
FIXED
PRICE
EXTRA
MSSG
SAVE
DISCOUNT
–$
–%

page 12 BC-3000 • User’s Manual • Rev 0
1.4 Program Keys
The Program Key Sheet is accessed by removing the Operation Key Sheet.The keys will function as indicated
on the following page when one of the following modes has been accessed.This is done by using a password
in conjunction with the MODE key.
• Total Report Mode (Chapter 4)
• Programming Mode (Chapter 5)
1.4.1 Program Key Sheet
The Program Key Sheet comes with a typewriter style keyboard layout.
Remove the Operation Key Sheet so that
the Program Key Sheet under it can be used.
Program Key Sheet
Operation
Key Sheet
EXTRA
TEXT
SPEED
KEYS
SHIFT
DATE
TIME
PLU
LIST
STORE
NAME HELPZERO
BS
MODERESET
END
INSERT
LINE
DELETE
CHAR
DELETE
COPY
PRINT
PLU
PAPER
FEED
EDIT
PLU
ENTER
TARECLREDIT
∗
NEW
LINE
GRAND
TOTAL
PRICE
OVRDE
SIZE
NORMAL
DEPT. GROUP OPERATOR
1
0
7
4
@
?POIUYTREWQ
;LKJHGFDSA
(/&%$#
’
!
ßØÆ
A
Œ
N
.,MNBVCXZ
2
8
5
3
9
6
SPACE
SALES REPORTS
EDIT FUNCTIONSMESSAGE
REPORT NAMES EDIT FUNCTIONS
CHARACTER STYLE
REVERSE
E E
’’ ~<)>C+
_=
:
➝
➝
➝
➝
~
U
°
E
¨
I
¨
O
¨
A
¨
LOWER
CASE
/
¨

BC-3000 • User’s Manual • Rev 0 page 13
1.4.2 Program Key Functions
Alphanumeric Keys
The alphanumeric keys are used to enter data into
fields available on the BC-3000.The LOWER CASE
key is used to change to lower case letters upper and
lower case characters. The SHIFT key is used to
access the upper character of keys with two characters.
CLEAR
Used to return numeric values that have
been entered incorrectly to zero.
TARE
Not used in the program mode.
ENTER
Used to store numeric entries after the
value has been correctly typed.
Also used to move up the menu items
presented in the program mode, total
mode and other menu screens.
PLU
Used to enter specific item numbers such
as PLU numbers and message numbers.
PRINT
Used to obtain a sample label to confirm
the entered text.
PAPER FEED
Used to issue a blank label when
applicable.
UP ARROW
Used to move up the lines of text.
Also used to move up the menu items
presented in the program mode, total
mode and other menu screens.
DOWN ARROW
Used to move down the lines of text.
Also used to move up the menu items
presented in the program mode, total
mode and other menu screens.
RIGHT ARROW
Used to move across the characters of
text.
Also used to view options available on
menu lines of program menu items.
LEFT ARROW
Used to move across the characters of
text.
Also used to view options available on
menu lines of program menu items.
END
Used to complete data entry in the
program menu and return to the main
menu.
CHARACTER DELETE
Used to delete the right most character
on the display from text field.
BACK SPACE
Used to delete the last entered character.
LINE DELETE
Used to delete an entire line from text
field.
INSERT
Used to change between inserting or
overriding characters in editing of any text
field.
CLR
TARE
ENTER
PLU
PRINT
PAPER
FEED
➝
END
➝
➝
➝
CHAR
DELETE
BS
LINE
DELETE
INSERT

page 14 BC-3000 • User’s Manual • Rev 0
REVERSE
After pressing this key, the following
entered text is changed to reverse type.
Text is changed back to normal type when
the NORMAL key is pressed or when the
REVERSE key is pressed again.
SIZE
Used to select different character sizes.
After pressing the SIZE key, use the UP,
DOWN , LEFT and RIGHT arrow to scroll
through the character sizes available for
printed text.
EDIT
Used to enter the text entry mode for any
text field.
COPY
Used to copy the text.
NORMAL
Used to switch from reverse type to
normal type.
EDIT
COPY
NORMAL
REVERSE
SIZE
1.4.3 Speed Key Functions
On the Program Key Sheet, there are various Speed Keys to jump directly to programming options.
These Speed Keys reduce the dependence on the manual as they give direct access to menu items.
SPPED KEYS
Used to select the menu item for
programming the preset keys.
EDIT PLU
Used to select the menu item for creating,
editing or deleting the extra text (sales)
messages.
EXTRA TEXT
Used to select the menu item for creating,
editing or deleting the extra text (sales)
messages.
DEPARTMENT
Used to select the menu item for creating,
editing or deleting the department name
for use in the total report.
GROUP
Used to select the menu item for creating,
editing or deleting the group name for use
in the total report.
OPERATOR
Used to select the menu item for creating,
editing or deleting the operator name for
use in the total report.
SPEED
KEYS
EDIT
PLU
EXTRA
TEXT
DEPT.
DATE/TIME
Used to select the menu item for
programming the date and time.
PLU LIST
Used to select the menu item for
generating a PLU and extra message file
list.The file can be printed on a continuous
strip (receipt) or on labels.
STORE NAME
Used to select the menu item for
programming the store name and
address.
GRAND TOTAL
Used immediately to print the daily
department total while in the total mode.
PRICE OVERRIDE
Used to print all items with changed unit
prices while in the total mode.
OPERATOR
GROUP
DATE
TIME
PLU
LIST
STORE
NAME
PRICE
OVRDE
GRAND
TOTAL

OFF
1.5 Loading Label/Paper Roll
1. Make sure that the power is off.
2. Open the side cover.
3. Pull the release lever to raise the printer head.
4. Insert a new roll onto the label holding shaft.
5. When using the label roll, remove labels from the first 30 cm (12 inches) of backing paper.
6. Thread the label paper as shown below.
Check that the backing paper is:
• threaded properly under the guide shaft.
• threaded properly through the label sensor.
• threaded properly over the peeling bar, making sure it passes through the groove.
7. When the label/paper needs to be wound up, wind the tip of the paper around the winding sleeve
and fasten it with the U-pin.
8. Push the printer head down until it locks securely.
9. Close the side cover.
10. Turn on the power and press the PAPER FEED key to advance the label/paper to the correct
printing position.
ON
a
PAPER
FEED
Label Holding Shaft
Label Guide
U-pin
Printer
Unit
Release Lever Printer Head
Peeling Bar
Winding Sleeve Label Sensor
Guide Shaft
Label Guide
Printer
Unit
Release Lever Printer Head
Peeling Bar Label Sensor
Label Holding Shaft
Guide Shaft
30cm

CHAPTER 2
DAILY OPERATION
Contents
2.1 Pre-operation Inspection ............... 12
2.2 Power On ......................................... 13
2.3 Sales by Weight ............................... 14
2.4 Fixed-price Sales ............................. 15
2.5 Prepack for Sales by Weight ......... 16
2.6 Prepack for Fixed-price Sales ........ 17
2.7 Label Batch Print............................. 18
2.8 Pack Count Sub-total..................... 19
2.9 Mark Down Functions..................... 20
2.10 Unit Price Override .......................... 21
2.11 Voiding the Last Label .................... 21
2.12 Switching from Sale by Weight
to Fixed-price Sale .......................... 21
2.13 Selecting Lower Preset Data ......... 21
2.14 Pack Date Override ....................... 22
2.15 Save Function ................................. 22

BC-3000 • User’s Manual • Rev 0 page 17
2.1 Pre-operation Inspection
In order to maintain optimum scale performance, perform the following inspection before starting daily operations.
OFF
Thermal Head
Caution
Do not use metal tools to clean the thermal head as they may damage
the head surface.
Caution
Always turn off the power switch when performing this inspection.
1. Make sure that the power is off.
2. Check that the scale and the level device aperture are clean and free of foreign matter.
If not, wipe any soiled areas with a dry cloth.
3. Clean the thermal head with a cotton swab at least once a week in order to maintain print quality.
Dip the end of the cotton swab into cleaning fluid and wipe the thermal head.
4. Remove any foreign matter, label adhesive, etc.to make the scale level.
5. Adjust the scale to level by using the height adjustment feet.
6. Make sure the label/paper amount is sufficient.
Level Indicator
Hight Adjustment
Correct Incorrect

page 18 BC-3000 • User’s Manual • Rev 0
2.2 Power On
1Turn on the power.
2Make sure that nothing is on the weigh platter.
3Check that the ZERO indicator is lit.
4If the ZERO indicator is not lit, press the ZERO
key.
ON
ZERO
ZERO

BC-3000 • User’s Manual • Rev 0 page 19
2.3 Sales by Weight
1Check that nothing is on the weigh platter.
•Check that the ZERO indicator is lit.
•If not, press the ZERO key.
2Subtract the tare.
■ Weighing tare
•Place the tare on the weigh platter.The tare weight will be
displayed.
•Press the TARE key.
The displayed value will return to zero, and the NET
indicator will light.
■Fixed tare weight
•Enter the tare weight and press the TARE key.
sTare look-up key
•Press the tare look-up (preset) key.
3Enter the PLU.
■ PLU number entry
•Enter the PLU number and press the PLU key.
■ PLU (preset) key
•Press the preset key in which the PLU item data is set.
4Weigh the item.
•Place the item on the weigh platter.
5Perform mark down operation if necessary.
•Refer to page 20.
6Print the label.
■ When not using the operator system
•Press the PRINT key.
■ When using the operator system
•Press the operator key.
ZERO
8
TARE
NET
TARE
Ex.Weight = 0.08 lb.
Ex.Access Tare #1
➔
ZERO
PLU
➔
5 0
3
Ex. PLU No. = 350
TARE
#1
Ex. Access PLU10
PLU10
PLU90
Ex. Access PLU90
➔
LOWER
PRESET
PLU10
PLU90
Ex. Operator = Susan
Susan
PRINT

page 20 BC-3000 • User’s Manual • Rev 0
Ex.PLU No.= 450
PLU
➔
5
0
4
Ex. Access PLU95
Ex. Access PLU15
PLU15
PLU95
PLU15
PLU95
LOWER
PRESET
2.4 Fixed-price Sales
1Enter the PLU.
■ PLU number entry
•Enter the PLU number and press the PLU key.
■ PLU (preset) key
•Press the preset key in which the PLU item data is set.
2Perform mark down operation if necessary.
•Refer to page 20.
3Multiply the quantity.
•When selling more than one of the same item, enter the
quantity and press the MULTIPLY key.
•Otherwise, go to the next step.
4Print the label.
■ When not using the operator system
•Enter the number of labels, and press the PRINT key.
Note: Press the CLEAR key once to temporarily stop
printing.
To continue printing, press the PRINT key.
To cancel printing, press the CLEAR key again.
•If the number of labels is one, simply press the PRINT
key.
■ When using the operator system
•Press the operator key.
➔
Ex.Three Items
Ex.Three Labels
Ex. Operator = Mike
Ex. One Label
➔
X
MULTIPLY
3
➔
3
PRINT
PRINT
Mike