Javelin J330i User manual

User's manual
J330i & J330m
NBS Technologies - December 2008
Rev. D
C
R

Quick Start
1. Unpack your Javelin card printer
Make sure the following items are included:
- Power & USB cable - Ribbon - Cleaning cartridge
- Driver and documentation CD - Cleaning kit - Quick Start guide
If any items are missing, please contact your dealer.
2. Install card cleaning cartridge
The card cleaning cartridge is packed separately from the printer in a
protective plastic bag. Remove carefully and peel off tape before installation.
A loud ‘CLICK’ will indicate the cartridge is correctly installed.
3. Prepare card output hopper
Grab the sides of the hopper and slide out.
4. Loading ribbon Turn on the power to the printer and raise the printhead.
Ribbon loading involves the placement of the ribbon onto the supply and
take-up spindles.
As soon as the ribbon is installed and the printhead is locked down, the
spindles will automatically rotate to take up any slack and to synchronise the
ribbon to the correct panel.
2

5. Loading cards
First shuffle a stack of new cards to reduce any electrostatic charge.
Always handle cards by their edges.
Do not try to eliminate the gap by pressing down on the card stack as
this can cause a misfeed.
6. Set card thickness control lever
This item can be operated by the user to set the card thickness and to
prevent more than one card feeding into the printer at the same time
and causing a jam.
There are 4 positions to set the card thickness control.
Slide the lever to set the gauge.
The second position down is the normal position (30mil/0.76mm)
7. Starting to print cards
Install the Windows driver on your PC, connect the interface cable
and switch on the printer when prompted.
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Table of Contents
1Introduction.............................................................................. 7
Printer features
Controls, connectors, and indicators
LCD panel
2Installation and Setup................................................................ 10
General information
Unpacking the printer
Installing the print driver software and setting driver options
Installing the print driver
Loading a ribbon
Installing the card cleaning cartridge
Setting the card thickness control
Loading cards
Card output hopper
Large feeder extension kit
Installing the print driver software and setting driver options
Connecting the printer to your computer
Connecting power
Printing a test card
3Printing a Card.......................................................................... 23
Setting printer properties
Printing a sample card
Printing one card at a time
4Cleaning................................................................................... 27
Cleaning the printer
When to clean
How to clean
Cleaning the printhead
Card cleaning cartridge
When to replace the cleaning roller
How to replace the cleaning roller
4

5Troubleshooting.......................................................................... 33
Print quality issues
Troubleshooting the ethernet connection and adapter
Resetting to factory defaults
Ethernet adapter status indicator
Network status/activity indicator
6Technical Specifications................................................................ 40
General specifications
Ribbon specifications
Card specifications
Bar codes
Fonts
Card dimensions
Bi-directional communications interfaces
Mechanical specifications
Electrical
Environmental
Options
Appendix A Magnetic Card Stripe Encoder............................................... 43
Introduction
Media loading orientation
Sample encoding program
Magnetic encoder cleaning
When to clean
How to clean
ISO standard encoding
5

Appendix B Smart Card Options............................................................ 46
Encoding and reading smart cards
Contact smart cards:
Media loading orientation for smart cards
Printing on contact smart cards
Contact station smart card interface
Contactless smart cards:
Media loading orientation for contactless smart cards
Printing on MIFARE contactless smart cards
Printing on UHF RFID contactless smart cards
Appendix C Connecting to a Network...................................................... 49
Printer sharing
External print server
Internal print server
Appendix D Accessories & Supplies........................................................ 51
Ribbons
Cards
Accessories
Appendix E Warranty Information........................................................... 55
Printers
Printheads
Supplies
Spare parts
6

1Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
1Introduction
Thank you for choosing the Javelin J330i/m card printer.
This manual guides you to efficient start up and operation of your new card printer.
Printer Features
The following shows the main functional features found on your printer.
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CARD CLEANING CARTRIDGE
CARD GAUGE CONTROL
LCD DISPLAY & PANEL BUTTON
RIBBON SUPPLY SPINDLE
PRINTHEAD
RIBBON TAKE-UP SPINDLE
OUTPUT HOPPER
MAGNETIC ENCODING STATION
(OPTIONAL)

Controls, Connectors, and Indicators
Your printer has an LCD display panel and a panel button on the front and a power
connector, power switch, and interface connectors on the rear panel.
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10/100 BASE-T CONNECTOR,
ETHERNET SWITCH,
NETWORK STATUS/ACTIVITY LED,
ETHERNET ADAPTOR STATUS LED
(THESE ARE ON THE OPTIONAL ETHERNET ADAPTOR
POWER SWITCH
POWER CONNECTOR
USB CONNECTOR
DB-9 CONNECTOR
LOCATION FOR SMART
CARD STATION (OPTIONAL)
LCD DISPLAY & PANEL BUTTON

Message Mode
Operational:
INITIALISING Scrolling
READY Fixed
DOWNLOADING DATA Fixed
PRINTING MONO Fixed
MAG ENCODING Fixed
CONTACT ENCODING Fixed
PRINTING CYAN Fixed
PRINTING YELLOW Fixed
PRINTING MAGENTA Fixed
PRINTING BLACK Fixed
PRINTING OVERLAY Fixed
DOWNLOADING FW Fixed
CLEANING PRINTER Fixed
Warnings:
CLEAN PRINTER Scrolling
REMOVE RIBBON THEN CLOSE HEAD Scrolling
EMPTY FEEDER & PRESS BUTTON Scrolling
LOAD CLEANING CARD IN FEEDER Scrolling
PRESS BUTTON TO CONTINUE Scrolling
FEED LONG CLEANING CARD IN EXIT Scrolling
CLEANING PRINTER Scrolling
ENCODING ERROR (printing stops) Blinking
INVALID MAGNETIC DATA (encoding stops) Scrolling
REMOVE RIBBON Fixed
Errors (Printer will not operate):
OUT OF RIBBON Blinking
MECHANICAL ERROR Blinking
OUT OF CARDS Blinking
PRINT HEAD OPEN Blinking
9
LCD Panel
The LCD panel
can display the
following messages:

10
2Installation and Setup
General Information
This section will guide you through the installation and setup of your printer.
This consists of the following procedures, which should be performed in the order
presented.
Unpacking the printer
Installing the print driver software and setting driver options
Loading a ribbon
Installing the card cleaning cartridge
Setting the card thickness control
Loading cards
Connecting the printer to your computer
Connecting power
Printing a test card to verify printer operation
The printer should be placed in a location that allows easy access to all sides.
The printer should never be operated while resting on its side or upside down.
Electric Shock Caution: Limit AC power supplied to the printer to
110 ~ 230 volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an
associated circuit breaker or other such device.
Never operate the printer in a location where operator, computer, or printer can get wet.
Personal injury could result.
The printer must be connected to an earthed electrical power source and properly
protected against electrical surges and grounding faults; the electrical reliability of the
printer is based on the reliability of the mains power source and with the earth connection.
The printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorised personnel.